Instruction/ maintenance manual of the product 4600 Promise Technology
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S UPER S WAP 4600 U SER M ANUAL V ersio n 1.0a.
SuperSwap 4600 User Manual ii Copyright © 2006 Promise T echnolo gy , I nc. All Righ ts Res erved. Copyri ght by Promise T echnology , Inc. (Pro mise T echnol ogy). No p art of this manual may be re produced or t ransmitte d in any form without the expressed, written permission of Promise T echno logy .
Notices iii Radio Frequency Inte rfere n ce S t a tem ent This equ ipmen t has be en teste d and fou nd to compl y with the limit s fo r a Class B digit al devic e, purs uant t o Par t 15 of t he FC C Rule s. The se lim it s are d esi gned t o provi de re aso nable prot ectio n agai nst ha rmfu l int e rfer ence in a res ide ntia l inst allation.
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v Content s Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 About Th is Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview . . . . . . . . . . . . . . . . .
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1 Chapter 1: Introductio n • About This Manual , below • Ove rvie w , page 2 • S pecifications , page 3 • Key Featu res, p age 3 Thank y ou for purcha sing Promise T ech nology’ s SuperSw ap 4600 intern al disk driv e enclosure.
SuperSwap 4600 User Manual 2 Overview The Super Swap 4600 drive encl osure inst alls eas ily into thre e contig uous 5.25- inch c omponent bay s in your pe rsonal c omputer or w orkstatio n. SuperSwa p 460 0 driv e ca rrier an d enc losur e e xtend th e dat a stora ge cap a bilities of your s ystem by adding up to four additi onal 3.
Chapter 1: Introduction 3 Figure 2. SuperSwap 460 0 Rear V iew Specificati ons • Fits most 3.5-inc h and 2.5-inc h form factor SA T A or SAS d isk drives • Occup ies three co ntiguous 5.
SuperSwap 4600 User Manual 4 • Suppo rts sta ndard 10,000 rpm and 15 ,000 rpm SAS dis k drives • Combine with Promise Se rial A T A RAID produc ts to prov ide striping (RAID 0), mirror ing (RAID 1.
5 Chapter 2: Inst allation • Unp ack your Sup erSwap 4600 (below) • Ins tall th e Encl osure (below ) • Inst all a Disk Drive (p age 1 1) • Remove a Disk D riv e (p age 14) Unpack your SuperSw.
SuperSwap 4600 User Manual 6 4. Remov e the drive c arriers from t he SuperSwap 4600 encl osure and se t them as ide. 5. If your PC chassis us es slid e bracket s (above), att ach two slides to ea ch side of the SuperSwap enclosure. Otherwise, continue with S tep 6.
Chapter 2: Installation 7 6. Careful ly slide th e SuperSwap 4 600 enclosu re into the dri ve bays. 7. Align the front of th e housing as sembly with the front o f your compu ter .
SuperSwap 4600 User Manual 8 9. C onnec t a Ser ial A T A ca bles f rom yo ur Fas tTrak or Su perTrak Con t roll er card. Promise rec ommends conn ecting the Se rial A T A cables in Por t number order . For exam ple, the to p connector i s Port 1 and i t connect s to Port 1 o n the Fast T rak contro ller card, as shown abo ve.
Chapter 2: Installation 9 1 1. Option al. If you are ins t al li ng mul tip le Supe rSw ap 460 0s , inst a ll a 6-pin dais y -ch ai n cab le fro m the da isy -chai n OUT c onnec tor o f the f irst SuperSwa p to the dais y-chain IN connector of the seco nd.
SuperSwap 4600 User Manual 10 12. Co nnect three of your com puter’s intern al power ca bles to t he power connec tors on the ba ck of the SuperSwap enclo sure. Provide a direct conn ection to the power supply for all three Su perSwap power connec tors.
Chapter 2: Installation 11 Sequential S t artup Option Sequenti al S ta rtup enables SuperSwap to s tart on e disk driv e at a time in order to eliminate a sudden he avy draw on the com puter ’s power suppl y . The sw itch is locate d on the b ack of the Sup erSwap encl osure (see ab ove).
SuperSwap 4600 User Manual 12 1. Carefully pla ce a SA T A or SAS disk driv e i nto t he d riv e ca rrie r and sl ide it al l the way to the back . 2. Inst all and ti ghten the f our mounti ng screws thro ugh the sides of the dr ive carrier (a bove).
Chapter 2: Installation 13 2.5-inch Drive 1. Careful ly lay the d isk drive a nd bracke t into the driv e carrier . Be sure the data and power c onnectors fa ce out tho ugh the sl ot in the car rier .. 2. Carefully turn the driv e carrier over a nd support t he disk drive .
SuperSwap 4600 User Manual 14 Inst all Drive Carrier into Enclosure 1. Careful ly slide th e drive c arrier into t he housing a ssembly wi th the hand le turned ou t all the wa y . 2. As the c arrier snap s into pl ace, the hand le will swi ng inward.
Chapter 2: Installation 15 RAID Management Software (WebP AM) Y ou can combi ne Su perSwa p 460 0 with a Pr omise Fas tT r ak RAI D Con trolle r and Web P AM Software on yo ur PC. We bP AM provides a graph ic user interf ace (GUI) for array managem ent and encl osure mon itoring.
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17 Chapter 3: T rou blesh ooting •L E D s ( b e l o w ) • Interpr et LED Displays (page 18) • Disk D rive Repla cement (p age 21) • Fan Repl acem en t (pag e 22) • Cont act T echnical Su pport (page 23) LEDs Figure 1.
SsuperSwap 4100 User Manual 18 T roubles hooting is b ased on obs erving and an alyzing LED c olors. There are three types of LEDs on SuperSwap 460 0: • Encl osure – Repo rts enclo sure cond ition.
Chapter 3: Troubleshooting 19 Event: A Stat us LED is amber (yellow). Cause: The disk d rive is spi nning up a s the compu ter is bootin g. W ait for th e comput er to finish. I f the comput er is fully b ooted, the drive could be Critical and in the process o f rebuilding .
SsuperSwap 4100 User Manual 20 Event: The Enclosure LED is a mber (yellow). Cause: There is one inciden t of volt age, tem perature o r fan speed is out of specif ication. T he SuperSwap will still function. Fix: Ru n the W ebP AM softw are (on the Fa stT rak CD) and click o n Enclosure V iew for specif ic informati on.
Chapter 3: Troubleshooting 21 Event: W ebP AM report s tempe rature out of spe cification. Cause: The enc losure tempe rature has risen above 52 ° C (126 ° F). Fix: V erify that all th e drive carrie rs are pro per ly inst al led in the enc losu re.
SsuperSwap 4100 User Manual 22 Fan Replacement T o replace a f an on the S uperSwap 4 600, do the fo llowing: 1. Power down the PC. 2. Remov e the Supe rSwap enc lo su re from the PC chassis . 3. Remov e the two mou ntin g scr ew s on the fan. 4. Pull the fan from the two mounting pins and the wire away fr om the brack et.
Chapter 3: Troubleshooting 23 Contact T echnical Support Promise T echnical Support pr ovides se veral supp ort options fo r Promise user s to acces s informatio n and updates . We e ncourage yo u to use one o f our elec tronic servic es, whi ch prov ide p roduct inform ation u pdates for the most ef ficien t serv ice and sup port.
SsuperSwap 4100 User Manual 24 Germany It aly Ta i w a n E-mail Support support-de @p rom ise-e me a.com Fax T echnical Support +49 (0) 2 31 56 76 48 - 29 Attn: T echnical Support Phone T echnica l Su.
Chapter 3: Troubleshooting 25 China Limited Warranty Promise T echnol ogy , Inc. (“Promise”) warra nts that f or three (3) yea rs from the time of the deliv ery of the prod uct to the ori ginal en.
SsuperSwap 4100 User Manual 26 Disclaimer of other warranties This w arranty cove rs only p arts an d labor , and exclu des coverag e on sof tware item s as expr essly set above .
Chapter 3: Troubleshooting 27 Y our Responsibilities Y ou are responsibl e for determin ing whether the product is a ppropriate for y our use and will interf ace with your equipmen t without m alfunction o r damage.
SsuperSwap 4100 User Manual 28 Y ou m ust follow the packagi ng guidel ines for return ing product s: • Use the ori ginal shipp ing ca rton an d packag ing • Include a summary of t he produc t’s.
An important point after buying a device Promise Technology 4600 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Promise Technology 4600 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Promise Technology 4600 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Promise Technology 4600 you will learn all the available features of the product, as well as information on its operation. The information that you get Promise Technology 4600 will certainly help you make a decision on the purchase.
If you already are a holder of Promise Technology 4600, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Promise Technology 4600.
However, one of the most important roles played by the user manual is to help in solving problems with Promise Technology 4600. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Promise Technology 4600 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
