Instruction/ maintenance manual of the product 150TX2 Promise Technology
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F AST T RAK S150 TX2 PLUS U SER M ANUAL Versi o n 1 . 3.
FastTrak S150 TX2plus User Manual ii Copyright © 2003 Promi se Technol ogy, I nc. Copyright by Pro mise T echnology , Inc. (Prom ise Techn ology ). No part of t his manual may be repro duced or trans mitted i n any form w itho ut the ex pressed, written perm ission of Pr omise Technolo gy.
iii Contents Chapter 1: Introduction ........................................................................................ 1 FastTrak S 150 TX 2plus ............................................................................... 1 Promise Array M anagement U tility (PAM ) .
FastTrak S150 TX2plus User Manual iv Existing W indow s ME Installati on............................................................... 45 Confirming Windows ME Driver Installatio n ............................................... 45 New W indow s NT4.
1 Chapter 1: Intr oduct ion Thank you for pur chasing Pro mise T echnolo gy’s Fa stTrak S 150 TX 2plus RAID controlle r card. T he PC which you are u sing ei ther already contai ns FastT rak S150 TX.
FastTrak S150 TX2plus User Manual 2 FastTrak S 150 TX 2plus boot able BIO S supp orts ind ividual d rives lar ger than 137 GB. With FAT32 and NT FS partit ioning, the array ca n be addre ssed as o ne large single volum e.
Chapter 1: Introduct ion 3 Key Features and Benefits The follow ing infor mation offers an overview of the maj or feat ures of y our new Promise FastT rak S 150 TX 2 plus.
FastTrak S150 TX2plus User Manual 4 Utilizes Fas tBuild™ automenu fro m the Fa stTrak S150 TX 2plus onboar d BIOS Has “Auto Setu p” option for qu ick and easy array builds.
5 Chap ter 2: Inst allati on This secti on is d esigne d to qui ckly get y our FastT rak S 150 TX 2plus Seri al ATA RAID contro ller car d up and running using the default setting s, which w ill be optimal for most users.
FastTrak S150 TX2plus User Manual 6 Installing the FastTrak Ca rd The FastT rak TX 2plus Serial AT A RAID card fit s into any availa ble PCI sl ot on your PC’s motherboar d (see Fi gure 1, be low) : • 32-bit PCI sl ot (must be PC I 2. 2 or 2.3 comp liant) • The 32-bit port ion of a 64-bit P CI slot 1.
Chapter 2: Instal lation 7 Installing the Hard Drives Important If you w ish to includ e your current bo otable S erial AT A drive using the W in dow s NT 4.
FastTrak S150 TX2plus User Manual 8 TX2 plus FastT rak 150 Figure 2. FastTrak S150 TX2plus card 5. Attach the Y -cable power spl itters to the Seria l ATA hard dr ives. 6. Use existing pow er cables for the Para llel AT A hard driv es. Note The FastT rak S150 T X2plus R AID contr oller i s a PCI Plug- n-Play (PnP) device.
Chapter 2: Instal lation 9 Creating Your Disk Array You w ill now use the onboard FastBuild™ B IOS uti lity to create your arr ay us ing the attached drives.
FastTrak S150 TX2plus User Manual 10 FastBuild (tm) U tili ty 2.xx (c) 2002-2005 Pro mise Tec hnology , Inc. [Auto Setup Opt ions M enu] Optimize Arr ay for: Performance [ Auto Setup Co nfiguration ] Mode ..............................................
Chapter 2: Instal lation 11 Creating a Securit y Array with Ne w Drives Caution With some m odels of hard dr ives, i f the M aster hard driv e fail s, it may cause the Slav e hard dr ive to b e unr ecognized by the computer' s operating syste m.
FastTrak S150 TX2plus User Manual 12 5. A window will appear al most i mmediat ely co nfirmin g that y our Security array has been cre ated. Pres s any key to rebo ot the sy stem. Array has been created. <Press Any Key to Reb oot> 6. Proceed w ith normal FDISK and for mat proc edures as if y ou had just install ed a new hard driv e.
Chapter 2: Instal lation 13 Creating a Securit y Array with an Existing Data Driv e Caution With some m odels of hard dr ives, i f the M aster hard driv e fail s, it may cause the Slav e hard dr ive to b e unr ecognized by the computer' s operating syste m.
FastTrak S150 TX2plus User Manual 14 Do you w ant the disk i mage to be duplicated t o an other or d o qui ck initialize or create only? Y - Create and D upli cate N - Create Only I - Create an d Qui ck Init ialize 3. Press Y for t he Create a nd Du plicate opti on.
Chapter 2: Instal lation 15 Array has been created. <Press Any Key to Reb oot> 8. Once the array ed drive s have been f ormatted , proceed to Ch apter 4 of t his Manual to in stall y our oper ating sy stem and/or FastT rak driv er.
FastTrak S150 TX2plus User Manual 16 Creating a Security Arra y with Quick Initial ization Caution With some m odels of hard dr ives, i f the M aster hard driv e fail s, it may cause the Slav e hard dr ive to b e unr ecognized by the computer' s operating syste m.
Chapter 2: Instal lation 17 3. The w indow below will appe ar. Do you w ant the disk i mage to be duplicated t o an other or d o qui ck initialize or create only? Y - Create and D upli cate N - Create Only I - Create an d Qui ck Init ialize 4. Press I for the C reate and Qu ick Initi alize 5.
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19 Chapter 3: Usin g FastBui ld Con figuration Utility The FastBuild C onfi guration U tility of fers severa l menu choic es to create and manage t he drive array on the Promise F astTrak S 150 TX 2plus RAID Controll er card.
FastTrak S150 TX2plus User Manual 20 Critical – Degrad ed array conditio n due to a faile d or remov ed disk drive. A pplies to mirrored arrays (RAID 1 and 0+1) only. F ault tol erance is lost but t he data is still acce ssibl e. Tr iggers a utomati c rebui lding.
Chapter 2: Gett ing Started 21 Notes After you inst all the F astTrak S150 T X2plus c ard and configure an array us ing Fast Build, use FDISK t o format t he arrayed drive( s) if y ou are us ing new , blank dr ives Creating Array s A utomatically The Auto Setup (1) select ion fr om the M ain Menu can intuitiv ely help cre ate your di sk array.
FastTrak S150 TX2plus User Manual 22 Note FastTrak S 150 TX 2plus perm its str iped arrays using 1, 2, 3, or 4 drives at tached in Auto S etup mod e. Under the Se curity setti ng, Fa stTrak S15 0 TX 2plus permit s two driv es to be used for a si ngle M irrored array or four drives to be used for a M irrored/Striped arr ay in Aut o Setup.
Chapter 2: Gett ing Started 23 Using a Hot Spar e Dr ive Caution With some m odels of hard dr ives, i f the M aster hard driv e fail s, it may cause the Slav e hard dr ive to b e unr ecognized by the computer' s operating syste m.
FastTrak S150 TX2plus User Manual 24 Creating Multiple A rr ays If you plan t o create multip le arrays, 1. Attach only t he driv es nece ssa ry to crea te the fir st disk arr ay and complet e the Auto Setup (1). 2. Install t he addit ional dr ives ne eded for th e seco nd array and again use the Auto Setup (1) .
Chapter 2: Gett ing Started 25 Manually Creati ng an Array The Define Arr ay (3) opt ion fro m the M ain Menu allow s user s to begin the process of manually defining the driv e ele ments a nd RAID l evels for one or multiple di sk array s atta ched t o FastT rak S150 T X2plus.
FastTrak S150 TX2plus User Manual 26 Selecting A rray Type 1. Under the Defi nition sectio n of this menu, high light t he Array # for which y ou want to assig n a RAID lev el.
Chapter 2: Gett ing Started 27 Gigabyt e Boundary The Gigaby te Boundary fe ature is design ed for mirrore d array s (RAID 1 or RAID 0+1) in w hich a drive h as fai led and the user cannot replac e the dr ive w ith the same capa city or larger .
FastTrak S150 TX2plus User Manual 28 A ssigning Drive(s) to A rray 1. Under the Dr ive Assig nment s sect ion, hi ghlight a driv e by pr essing the ↑ and ↓ keys. 2. Press the S pacebar to change the A ssignable option t o Y to add th e dr ive to the disk array.
Chapter 2: Gett ing Started 29 Creating a Mirrored Array Using New Drives Caution With some m odels of hard dr ives, i f the M aster hard driv e fail s, it may cause the Slav e hard dr ive to b e unr ecognized by the computer' s operating syste m.
FastTrak S150 TX2plus User Manual 30 A dding Fault Tolerance to an Existing Drive Caution With some m odels of hard dr ives, i f the M aster hard driv e fail s, it may cause the Slav e hard dr ive to b e unr ecognized by the computer' s operating syste m.
Chapter 2: Gett ing Started 31 2. Press Ctrl-Y to Save y our selectio n. The w indow below w ill appear. Do you w ant the disk i mage to be duplicated t o an other or d o qui ck initialize or create o.
FastTrak S150 TX2plus User Manual 32 5. Press Ctrl-Y to Save s electio n and start duplic ation. T he follo wing confirma tion screen will ap pear. Start to duplicate the image . . . Do you w ant to continue ? (Yes/N o) Y – Continue N – Abort 6. Select Y to continue.
Chapter 2: Gett ing Started 33 Creating a Hot Spare Drive fo r Mirrored Array s Caution With some m odels of hard dr ives, i f the M aster hard driv e fail s, it may cause the Slav e hard dr ive to b e unr ecognized by the computer' s operating syste m.
FastTrak S150 TX2plus User Manual 34 Deleti ng an Array The Delete Arr ay (4) M enu opt ion allow s for deletio n of di sk a rray ass ignments. This is not the sa me as d eletin g data fro m the drive s themsel ves. Important If you delete an array by accid ent, immedi ately d efine a new array identica l to one you delet ed.
Chapter 2: Gett ing Started 35 FastBuild (tm) U tili ty 2.xx (c) 2002-2005 Pro mise T echnology , Inc. [ Define Array M enu ] Array No RAID Mode Total Drv Capacity(M B) Status Array 1 Stripe 2 160048 .
FastTrak S150 TX2plus User Manual 36 Rebuildi ng a Mirrored Array The Rebuil d Array (5) M enu option can be used to rec over fr om an error in a mirrored dis k array. Y ou will re ceive a n error me ssage w hen booti ng your system fro m the FastT rak BIO S.
Chapter 2: Gett ing Started 37 FastBuild (tm) U tili ty 2.xx (c) 2002-2005 Pro mise T echnology , Inc. [ Rebuild Array M enu ] Array No RAID Mode Total D rv Status Array 2 Mirror 2 Critical Stripe Blo.
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39 Chapter 4: Ins t a lling Soft ware Dri vers Following are driv er insta llatio n procedures for the W in dow s operat ing syste ms that support th e FastT rak S15 0 TX 2plus Contro ller. T he Fast Trak TX 2plus software driv ers for W i ndow s are inclu ded on t he driv er diskette.
FastTrak S150 TX2plus User Manual 40 Windows XP Install ation The follow ing deta ils the install ation of t he FastT rak T X2plus drivers w hile install ing W indow s XP. 1. Start the insta llation: • Floppy Insta ll: Boot t he com puter w ith the W ind ows X P instal lation diskettes.
Chapter 4: Installing Software Drivers 41 Existing Wi ndows XP Installation After installi ng the Fa stTr ak S150 T X2plus card and r ebooti ng your sys tem, Windows X P setup w ill sh ow a “Foun d New Hardware” dialo g box . Under Windows X P, “M ass Storage Controller” w ill be di splay ed.
FastTrak S150 TX2plus User Manual 42 New Windows 2000 Installation The follow ing deta ils the install ation of t he FastT rak T X2plus drivers w hile install ing W indow s 2000. 1. Start the insta llation: • Floppy Insta ll: Boot t he com puter w ith the W ind ow s 2000 in stallat ion diskettes.
Chapter 4: Installing Software Drivers 43 Existing Windows 2000 Installation After installi ng the Fa stTr ak S150 T X2plus card and r ebooti ng your sys tem, Windows 20 00 setu p will s how a “New Hardw are Found” dia log box . Under Windows 20 00, “PCI M ass Sto rage Control ler” w ill be disp layed.
FastTrak S150 TX2plus User Manual 44 New Windows ME Installati on The follow ing deta ils the install ation of t he FastT rak T X2plus drivers w hile install ing W indow s ME . 1. Install the F astT rak TX 2plus c ontroller card into y our sys tem. 2.
Chapter 4: Installing Software Drivers 45 Existi ng Windows ME Installati on The follow ing sec tion det ails t he instal lation o f FastT rak T X2plus drivers on a system tha t has Windows M E already inst alled a nd runni ng.
FastTrak S150 TX2plus User Manual 46 New Windows NT4.0 Installation The follow ing deta ils the install ation of t he FastT rak T X2plus drivers w hile install ing W indow s NT4.0. 1. Start the syst em ins tallati on by booting fr om the Window s NT disk: • Floppy inst all: boo t the sy stem with the W in dows N T insta llati on diskettes.
Chapter 4: Installing Software Drivers 47 Existing Wi ndows NT4.0 Installation The follow ing sec tion det ails t he instal lation o f FastT rak T X2plus drivers on a system tha t has W in dows N T4.
FastTrak S150 TX2plus User Manual 48 New Windows 98 Installation The follow ing sec tion det ails t he instal lation o f the Fa stTr ak TX 2plus driver s while ins talling W indow s 98. 1. Install t he FastT rak S150 T X2plus control ler card and co nfigure the hard drive(s), parti tion and format y our hard driv e(s), i f nece ssary.
Chapter 4: Installing Software Drivers 49 Existi ng Windows 98 Installati on The follow ing sec tion det ails t he instal lation o f FastT rak T X2plus drivers on a system tha t has Windows 98 already insta lled an d runnin g.
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51 Chapter 5: Disk Array Concept s About FastTrak S150 TX2plus FastTrak S 150 TX 2plus is a high perf ormance Seri al ATA/Ult ra ATA R AID controlle r card th at features concurre nt data channel operati on and onboard BIOS.
FastTrak S150 TX2plus User Manual 52 Disk Arra y Terms Disk A rra y D escription A disk array is forme d from a g roup of tw o or mor e disk driv es tha t appear to th e system as a sing le drive. T he adv antage of an array is to pr ov ide better throughput perf ormance and/o r data faul t toleran ce.
Chapter 5: Disk Array Conc epts 53 About RAID Levels Striping (RAID 0) Reads and w rites se ctors o f data i nterleav ed betw een multi ple drive s. When any disk memb er fails, it affects the ent ire array . Performan ce is better than a s ingle drive since the w orkload is balance d betw een the array mem bers.
FastTrak S150 TX2plus User Manual 54 Mirroring (RAID 1) Writes dupli cate dat a on to a pair of drives w hile rea ds are pe rformed in paralle l. ATA RAID 1 is fault tolera nt be cause e ach drive o f a mirror ed pair is ins talled o n separate IDE channe ls.
Chapter 5: Disk Array Conc epts 55 Caution With some m odels of hard dr ives, i f the M aster hard driv e fail s, it may cause the Slav e hard dr ive to b e unr ecognized by the computer' s operating syste m. Where a R AID 1 (M irroring) ar ray exists on t he M aster/Slave pai r, this c ondition m ay cau se the operating system to freeze.
FastTrak S150 TX2plus User Manual 56 Striping / Mirroring (RA ID 0+1) A combinatio n of RAID 0 and RAID 1 array s. It can i ncrease perfor mance by reading and w riting data in paralle l while pr otectin g data w ith dupl ication . A minimum of four driv es are r equired.
57 Chapter 6: T roublesh ooting & Tip s This se ction is u sed to a ssist w ith troubleshooti ng conf licts and Fa stTrak S1 50 TX2plus i nstallatio n proble ms.
FastTrak S150 TX2plus User Manual 58 Syst em CMOS Issues Set Motherboard C MOS Boot seque nce to boot t o FastTr ak S150 TX2p lus On some M otherboard BIO S, it is necessary to set the Boot sequence to SCSI, A:, C: sinc e the Promise card i s identified as a SCSI card.
Chapter 6: Troubleshooti ng & Tip s 59 Drive-Related Errors Critical Array Status Error Reported duri ng Boot If a criti cal status error me ssag e appears on the F astTrak S 150 T X2plus BIO S startup scree n for a mirrore d array (see below ), there i s a dri ve in the array that has failed or is not r espond ing.
FastTrak S150 TX2plus User Manual 60 Unable to Partition or Forma t Array This co ndition may occur w hen the Reserv e Sector of one o f the dr ives h as become corru pt or bad . Remo ving the R eserve S ector w ill remedy any i ssue related dir ectly to a B ad Re serv e Sector.
Chapter 6: Troubleshooti ng & Tip s 61 Array Constantly Goes Into Critical or Offlin e Mode Duri ng Reboot See Unable t o Partitio n or For mat array , abov e. Cannot Rebuild Mirrored (R A ID 1) Array See Unable t o Partitio n or For mat array , abov e.
FastTrak S150 TX2plus User Manual 62 Operating Sy stem- Related Issues Different driv e lett ering under Window s NT This may ha ppen w hen using a SCSI car d in additi on to the Promise card. Windows NT does not neces sarily lo ad the dr iver for t he boo t device co ntroller first.
Chapter 6: Troubleshooti ng & Tip s 63 “No Hard Dr ives Fou nd” Message A ppears During C D-R OM Install of Windows NT, 2000, or XP The F6 key w as not pressed a t the appro priate ti me.
FastTrak S150 TX2plus User Manual 64 Performance Tips Here are so me tips that may o ptimize perf ormanc e in a RAID 0 str iped array . If you are usin g an aud io/vid eo-editi ng card, we also r ecom mend review ing your card’s docu mentati on for ad diti onal infor mation.
Chapter 6: Troubleshooti ng & Tip s 65 Change Setting of PCI Bus Utilization Certain bran ds of v ideo captur e car ds can produce a glit ch on play b ack of .
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67 Appendix A: Freque ntl y Asked Questio ns This se ction l ists fre quently a sked quest io ns involv ing pre-in stallati on, drive issues, in stallat ion, and post-i nstallati on.
FastTrak S150 TX2plus User Manual 68 Q: How does the Fas tTrak S15 0 TX 2plus RAID c ontroller provi de storag e and/or data prot ect ion with t heir arrays? A: FastTrak S 150 TX 2plus imp lement s th.
Appendix A: FAQs 69 Drive Is sues Q: Can I add a drive to a FastT rak S150 TX 2plus RAID array via hot- sw ap and dynamical ly adj ust the array siz e/configura tion? A: No. The FastT rak S150 TX 2plus sys tem does n ot supp ort dy namically adjustable RA ID siz e/conf iguration s.
FastTrak S150 TX2plus User Manual 70 Q: What sy stem BIOS setup setti ngs do I use for t he drives o n t he FastTr ak S150 TX 2plus contr oller? A: None. The dr ives o n the Fa stTrak S1 50 TX 2plus contro ller ar e support ed by the FastTr ak S150 T X2plus BI OS and/or OS drivers, not by your sy stem B IOS.
Appendix A: FAQs 71 Installation Issues (Capacity, Boot ing) Q: Why are some drive s recogniz ed by the FastT rak S150 T X2plus Arr ay Setup utilitie s w ith only parti al capa city? A: Some hard driv.
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73 Appendix B: T echnical Suppor t Promise Tech nical Su pport pr ovides several su pport opt ions for Promise u sers to access informat ion and updates. W e enc ourage y ou to use one of our electronic servic es, whic h provide pr oduct i nfor mation updat es for t he mos t efficient servi ce and support.
FastTrak S150 TX2plus User Manual 74 Pacific Rim Sale s Office E-mail Support support@pro mise.com .tw Fax T echnical Suppor t +886-3-578- 2390 Attention: Tec hnical S upport Phone Techni cal Supp ort +886-3-578- 2395 (Ex t. 8870) 9:00-6:00p m Taiw an Time If you w ish to write us for support: Promise Tech nology , Inc.
Appendix B: Technica l Suppor t 75 Limited Warranty Promise Tech nology, In c. (“Promi se”) w arrants that for Three (3) y ears fro m the time of t he delivery of the pr oduct t o the ori ginal en.
FastTrak S150 TX2plus User Manual 76 No other do cument, sta tement or represe ntation may be r elie d on to v ary the terms of thi s limit ed warranty .
Appendix B: Technica l Suppor t 77 Returning Pr oduct for Repair If you susp ect a pro duct i s not w orking pro perly, or if you hav e any qu estion s about your pro duct, conta ct ou r Techni cal Su.
FastTrak S150 TX2plus User Manual 78.
An important point after buying a device Promise Technology 150TX2 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Promise Technology 150TX2 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Promise Technology 150TX2 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Promise Technology 150TX2 you will learn all the available features of the product, as well as information on its operation. The information that you get Promise Technology 150TX2 will certainly help you make a decision on the purchase.
If you already are a holder of Promise Technology 150TX2, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Promise Technology 150TX2.
However, one of the most important roles played by the user manual is to help in solving problems with Promise Technology 150TX2. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Promise Technology 150TX2 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
