Instruction/ maintenance manual of the product 510212 Primera Technology
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Digital label and decal press 3 Digital label and decal press 3.
Notices The information in this document is subject to change without notice. PRIMERA TECHNOLOGY , INCORPORA TED, MAKES NO W ARRANTY OF ANY KIND WITH REG ARD TO THIS MA TERIAL, INCL UDING, BUT NOT LIMITED TO , THE IMPLIED W ARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A P ARTICULAR PURPOSE.
iv Digital Label Press 3 User ’s Manual F or User s in the United Sta tes: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to P art 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful inter ference in a residential installation.
T a ble of Contents v Section 1: Introduction A. How Y our Press W orks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 B. Special F eatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi Digital Label Press 3 User ’s Manual Section 7: Installing and Using the PressPrint Software for W indows A. About P ressPrint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 B. Installing PressP rint.
Section 1: Introduction 1 Digital Label Press 3 User ’s Manual Intr oduction 1 T hank Y ou... ...for choosing the Digital Label and Decal Press. This press has been designed to provide you with stunning, custom cut, high-quality color output on durable adhesive-backed paper , vinyl, polyester , and even heat transfer material.
2 Section 1: Introduction Digital Label Press 3 User ’s Manual Dye-Sublima tion Dye-sublimation is similar to thermal transfer in that it still involves a paneled, multi-pass process beneath the same thermal print head. The difference, however , lies within the special dye-sublimation ribbon, the print media, and in the transfer process itself .
Saf ety Pr ecautions Section 2: Safety Precautions 3 2 Before operating the unit, please read the following safety precautions carefully . CA UTION! TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THE UNIT TO RAIN OR MOISTURE. TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMO VE FRONT , TOP , SIDE, OR REAR P ANELS.
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Section 3: Getting Started 9 Digital Label Press 3 User ’s Manual Getting Star ted 3 A. CHOOSING A GOOD LOCA TION Place the unit in a location with adequate air circulation to prevent internal heat build up. Use the dimensions specified in Section 10 as a guideline for the minimum clearances to the unit.
10 Section 3: Getting Started Digital Label Press 3 User ’s Manual C. UNP ACKING AND INSPECTION Y our Press 3 ships in two separate cartons, one for the printer , and one for the Media Input Assembly and Media Output T ray . While unpacking your printer , inspect the cartons to ensure that no damage has occurred during shipping.
Section 3: Getting Started 11 Digital Label Press 3 User ’s Manual Control Panel Notice that Press's Control P anel LCD Display shows information on both cutting and printing. The reason for this is that each of these functions works independently of each other .
12 Section 3: Getting Started Digital Label Press 3 User ’s Manual Cancel/- The Cancel button cancels cutting and ejects the page. As a fail-safe, the R etry button must first be pressed to pause cutting. When the Printer Hood is opened, pressing Cancel will force the paper to reverse through the paper path.
Section 3: Getting Started 13 Digital Label Press 3 User ’s Manual Cutting Pressur e The Cutting Pr essure slide adjusts the amount of pressure used by the press's cutter . It is very important that this cut pressure be adjusted properly . If cut pressure is too high, The press may cut all the way through the print media.
14 Section 3: Getting Started Digital Label Press 3 User ’s Manual This illustration shows the input ports found on the rear panel of the printer . When connecting Press to your computer , you will use its P arallel Interface P ort. For more information on this port, please refer to Appendix A.
Section 3: Getting Started 15 Digital Label Press 3 User ’s Manual A dditional ribbon cartridges can be purchased to make switching between P ress's various print ribbons more convenient. A dditional cutter blades can also be purchased as needed.
16 Section 3: Getting Started Digital Label Press 3 User ’s Manual 3. Place the Blade Holder into the Cutter Arm and tighten the gold-colored Securing Knob by turning it toward the front of the printer . Tighten only until the Blade Holder fits securely within the Cutter Arm.
Section 3: Getting Started 17 Digital Label Press 3 User ’s Manual 2. Connect the Media Input Assembly Interface Cable as shown. H. INST ALLING THE MEDIA OUTPUT ASSEMBL Y Press's Media Output T ray consists of two separate stages. The lower portion of the tray assembly protects media during the printing process.
18 Section 3: Getting Started Digital Label Press 3 User ’s Manual I. APPL YING POWER 1. Locate the power cord supplied with your press. 2. W ith the press's power switch turned off, place one end of the power cord into the power port on the rear panel of the press.
Section 4: Ribbon and Print Media 19 Digital Label Press 3 User ’s Manual A. INTRODUCTION As you may already know from reading Section 1, this press is able to produce a variety of output by using a variety of different print ribbons. Each of these ribbons is unique, and each requires its own compatible print media.
20 Section 4: Ribbon and Print Media Digital Label Press 3 User ’s Manual #300-Series Ribbons - Resin Ther mal Transfer Print Method #300-Series Ribbons utilize what is called a resin thermal print method and are distinguished by their WHITE cores.
Section 4: Ribbon and Print Media 21 Digital Label Press 3 User ’s Manual 3. Place the supply end of the ribbon into the supply end of the Ribbon Cartridge as indicated. Make certain that the ribbon is fed from underneath the supply end of the ribbon roll, up and over the top of the take-up end of the ribbon roll.
22 Section 4: Ribbon and Print Media Digital Label Press 3 User ’s Manual Digital Label Press 3 User ’s Manual E. ABOUT PRINT MEDIA #200-Series Polyester Label and Decal Stoc k The #200-Series pol.
Section 4: Ribbon and Print Media 23 Digital Label Press 3 User ’s Manual NO TE: Although the #300-Series Black UL -Recognized Ribbon provides maximum printquality when printing onto #300-Series P olyesters, you may also achieve acceptable results by using the variety of other #300-Series Resin Ribbons with the polyester materials.
24 Section 4: Ribbon and Print Media Digital Label Press 3 User ’s Manual 2. Open the Media Input Assembly Cover . 3. Place the media spool on the supports located on either side of the Media Input Assembly . 4. Close the Media Input Assembly cover .
Section 4: Ribbon and Print Media 25 Digital Label Press 3 User ’s Manual 5. Pull the Media Roll Release back into the "up" position This will lock the media roll into place as well as engage the sensor that reads the roll's identification information.
26 Section 4: Ribbon and Print Media Digital Label Press 3 User ’s Manual 7. Locate the Print P ressure Bracket indicated in the illustration below . This bracket runs the entire width of the printer's interior and must be removed in order to load print media into the press.
Section 4: Ribbon and Print Media 27 Digital Label Press 3 User ’s Manual 10. Once the bracket is disconnected and unlatched, gently lift it from the printer . 11. T urn the Media Roll by hand to start the leading edge of the media into the printer part of your press.
28 Section 4: Ribbon and Print Media Digital Label Press 3 User ’s Manual 12. Guide the paper over the Platen and under the Pinch Roller as shown. Make certain the paper is centered on the platen roller . 13. Remove any slack in the paper path by pulling on the leading edge of the paper .
Section 4: Ribbon and Print Media 29 Digital Label Press 3 User ’s Manual NO TE: T o ensure proper operation, the media MUST be center ed on the platen roller! If after normal operation your paper is not centered, adjust the media bias lever on the back of the Media Input Assembly .
30 Section 4: Ribbon and Print Media Digital Label Press 3 User ’s Manual 15. Once the Print P ressure Bracket is in the proper position, firmly push each Securing Lever all the way down until each is in its locked position. Some force is required to latch these Securing Levers.
Section 4: Ribbon and Print Media 31 Digital Label Press 3 User ’s Manual G. P APER AND RIBBON DESCRIPTIONS FOR THE CONTROL P ANEL LCD DISPLA Y The following chart lists and describes the paper and .
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Section 5: Connecting the Press 33 Digital Label Press 3 User ’s Manual A. RUNNING THE SELF TEST Now that print supplies are installed and power is applied, a self-test should be perfor med to check for proper operation of the printer . Press is capable of doing a specific self test print for monochrome resin, 3-color resin, and dye-sublimation.
34 Section 5: Connecting the Press Digital Label Press 3 User ’s Manual 5. The press will both print and cut the self test image. Please note that the print quality of the self-test may not be optimum.
Section 5: Connecting the Press 35 Digital Label Press 3 User ’s Manual B. CONNECTING THE USB-TO-P ARALLEL INTERF ACE CABLE This press is designed to be used with nearly any high-end IBM-PC or compatible running Windows 98, ME, and 2000.
36 Section 5: Connecting the Press Digital Label Press 3 User ’s Manual 3. Select Sear ch for the best driver for your device (Recommended) . And click Next .
Section 5: Connecting the Press 37 Digital Label Press 3 User ’s Manual 5. Click Finish . Once the driver for your USB cable is installed, connect the other end of the cable to the parallel interface port located on behind the press. The Control P anel LCD must display , " PRINTER READ Y CUTTER READ Y " in order to receive data.
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Section 6: Installing and Setting Up the Printer Driver for W indows 39 Digital Label Press 3 User ’s Manual A. INST ALLING THE WINDOWS PRINTER DRIVER Before you can print, you must first install the printer driver . The printer driver is simply software which gives the press the proper commands it needs in order to print.
3. Double-click on the A dd Printer icon. 4. Y ou will enter the A dd Printer W izard . This will program will aid you in installing your printer driver . Click Next to continue 5. Y ou will be asked if this is a Local Printer or a Network Printer . Select Local Printer and click Ne xt to continue.
Section 6: Installing and Setting Up the Printer Driver for W indows 41 Digital Label Press 3 User ’s Manual 7. Now you will be prompted to locate the driver .
42 Section 6: Installing and Setting Up the Printer Driver for W indows Digital Label Press 3 User ’s Manual 11. F ollow the on-screen instructions to complete installation. When prompted, do not have W indows print a test print, since you most likely performed a printer self test in Section 5.
Section 6: Installing and Setting Up the Printer Driver for W indows 43 Digital Label Press 3 User ’s Manual 4. The Digital Label Press 3 Setup screen appears. Change the options as follows: Paper Size Press prints onto oversized Super B/A3-size print media.
44 Section 6: Installing and Setting Up the Printer Driver for W indows Digital Label Press 3 User ’s Manual Select Algebraic if you would like the printer driver to make very simple, yet fast, color balance adjustments.
Section 6: Installing and Setting Up the Printer Driver for W indows 45 Digital Label Press 3 User ’s Manual Write Direct to Por t Select this option if you wish to bypass W indows Print Spooler . It is recommended you do not use this unless you are having difficulty printing through the W indows Print Spooler .
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Section 7: Installing and Using the PressPrint Software for W indows 47 Digital Label Press 3 User ’s Manual A. ABOUT PRESSPRINT PressP rint for W indows is a software application program specifically designed for use with your press. This program is required in order for the press to both print and cut images.
Once installed, the PressP rint icon, shown below , will appear in the Programs group of the Start menu. Select the PressP rint icon to open PressP rint. If PressP rint's Installer Program does not automatically open when the CD is inserted into your computer's CD drive, refer to the following steps to install PressP rint: 1.
3. When the file is finished importing, it will automatically be selected. Click and drag on the surrounding nubs to resize the image. Click and drag on the center nub to move the image. Note that for best print quality , imported bitmap images should be kept at or close to their original size.
6. Select OK to begin contouring your image. Y ou may see the following dialog box appear when attempting to contour cut bitmap files. This slide bar sets the sensitivity of the filter . If your sensitivity is high (i.e. 255) your cut line may appear jagged as the filter picks up "noise" around the outside of an image.
8. W ith both the cut line and the image selected, click on the Layout menu and select Array . The Array Setup window appears. 9. Enter the total number of copies you would like to mak e of your image. A djust the margins and/or spacing between each image accordingly in order to fit the maximum number of copies on each page.
D. PRINTING T O Y OUR PRESS Once you have successfully completed P art D of this section, you can then send your file to be printed and cut. Refer to the following steps to begin printing. 1. Select Print from the File menu. The P rint window appears.
4. Once all appropriate printer settings have been chosen, select OK to close the setup window . Select OK from the Printing window to send your print job to the press.
E. HELPFUL PRESSPRINT HINTS Impor ting Files PressP rint accepts a wide variety of file types. These file types are listed and can be selected through PressP rint's Import window . When importing files created through other programs, be sure the file you are importing is one of the file types listed in the import window .
Impor ting V ector vs. Bitmap Files A vector -based file is a file such as an EPS which can be grouped, ungrouped, and broken apart into a number of separate objects.
Aligning Objects PressP rint provides an alignment option which automatically aligns two or more selected objects. This feature is helpful if , for example, you would lik e to align a Die Cut line with your label design or to align a selection of grouped label designs to the page blank.
Use the Rotate option along with the Duplicate option of the Edit menu to create a single row of closely placed images. Use the Alignment option of the Layout menu to help align the images. Once you have a complete row created and aligned (as shown below), click and drag the pointer around the entire row to select it.
F . CREA TING SERIALIZED LABELS PressP rint makes it easy to create serialized labels such as product serial tags, parking stickers, and more. P ressPrint even allows you to incorporate te xt (.txt) files, such as a list of names, into serialized labels for even greater customization.
4. W ith both the cut line and the label selected, choose Badges from the Layout menu. The Badge Setup window appears. 5. Enter the number of labels you wish to create into the Number of copies box, and adjust the vertical and horizontal spacing between labels as needed.
7. Once you have highlighted the text you wish to serialize and/or selected the replacement data file, click on the OK button of the Badge Setup window . The T ext Substitution window appears. 8. When the T ext Substitution window appears, make sure the te xt from the replacement data file is listed under the appropriate column.
10. Highlight only the part of the te xt you wish to serialize. This is helpful when serializing barcodes as you may have information that stays the same on each label. Once this is highlighted, click Set Base . This tells the software the number to start counting from when serializing.
The following is an example of how to print a multiple spot color job. Y ou may want to actually complete this ex ercise as a self-tutorial. If you do not have the ribbon colors specified in this ex ercise, simply substitute any other spot color combination.
4. Select the appropriate Printer Setup options (Ribbon T ype, etc.). Then, select the option Hold Media after Print (Don't Eject) . This will k eep the media from cutting the page before all the colors have been printed. 5. Click on the Preferences T ab and select the Separate Colors option.
6. Click on OK to print. PressP rint will send only the RED squares to be printed. During printing, a message will display on screen telling you to wait until printing is complete before loading the next ribbon color and reloading the print media. 7. When the RED squares are finished printing, the printed sheet will be ejected.
Section 8: Maintenance 65 Digital Label Press 3 User ’s Manual Y our press is built to require a minimum amount of maintenance. Nevertheless, there are a few procedures you can perfor m on a regular basis or as needed to ensure the best possible perfor mance.
66 Section 8: Maintenance Digital Label Press 3 User ’s Manual 3. Remove the Ribbon Cartridge from the printer . 4. Using a Print head Cleaning P en from the Printer Cleaning Kit or a soft, lint- free cloth slightly moistened with isopropyl alcohol, firmly wipe back and forth across the surface of the Print head.
Section 8: Maintenance 67 Digital Label Press 3 User ’s Manual E. CLEANING THE PLA TEN ROLLER The Platen Roller rests just underneath the Print head when the printer's T op Cover is closed. During printing, print media is wrapped tightly around this roller in order to maintain consistent print registration.
68 Section 8: Maintenance Digital Label Press 3 User ’s Manual F . CLEARING A RIBBON JAM If the ribbon becomes jammed in the printer's Platen Roller (visible when you open the printer's T op Cover), use the following procedure to cor rect the problem.
Section 8: Maintenance 69 Digital Label Press 3 User ’s Manual H. CLEARING A MAJOR PRINT MEDIA J AM Although rare, print media can sometimes begin to separate from its backing while printing. When this happens, it can occasionally become stuck to the interior rollers causing the media to jam and halt the print process.
70 Section 8: Maintenance Digital Label Press 3 User ’s Manual 2. Locate the black, plastic Cutter Arm which holds the aluminum Blade Holder in place. 3. Loosen the gold-colored Securing Knob by turning it toward the rear of the printer . 4. Remove the aluminum Blade Holder .
Section 8: Maintenance 71 Digital Label Press 3 User ’s Manual 5. Unscrew and remove the top of the Blade Holder . 6. T ip the base of the holder upside down and remove the blade. 7. Insert the new blade into the base of the holder and replace the holder's screw- on top.
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Section 9: T roubleshooting 73 Digital Label Press 3 User ’s Manual If you have difficulty operating your press, the troubleshooting suggestions in this section should, in most cases, solve the problem. If you still have difficulty after trying these suggestions, call PRIMERA's T echnical Support Group at (763)475- 6669.
74 Section 9: T roubleshooting Digital Label Press 3 User ’s Manual PRINTER: RIBBON JAM This error condition, much like the previous error , indicates the ribbon is unable to move freely inside the printer portion of the press. If the ribbon is not completely used, then the most common reason would be that the ribbon is not properly installed.
Section 9: T roubleshooting 75 Digital Label Press 3 User ’s Manual 4. If the ribbon is torn, it can be fixed by cutting the torn edge and taping it to the take up roll. Be careful to line the ribbon up straight when repairing it as to avoid further jams.
76 Section 9: T roubleshooting Digital Label Press 3 User ’s Manual P APER CORE RO T A TION ERROR The paper core is located to the left of the media input assembly when loading media rolls. If the roll is installed properly , it will snap into place with the hub of the sensor and will rotate that hub as the media is fed through the press.
Section 9: T roubleshooting 77 Digital Label Press 3 User ’s Manual 6. Press Menu to bring up the P A GE LO AD SEQUENCE as described in the section on paper loading and press ENTER to run the paper load sequence. 7. Resend your job from Press P rint.
78 Section 9: T roubleshooting Digital Label Press 3 User ’s Manual CUTTER P APER LO ADING ERROR This will occur if the paper is unable to feed into the cutter . The most common cause would be the paper is not properly installed in the press. If this error occurs, take the following steps: 1.
Section 9: T roubleshooting 79 Digital Label Press 3 User ’s Manual CUTTER T ARGET ERROR This message will be displayed if the cutter targets on your page (shown below) can not be read by your cutter . This happens when the paper is not feeding centered through the press.
80 Section 9: T roubleshooting Digital Label Press 3 User ’s Manual The print job r asterizes, but the press doesn't print. Symptoms : Y our computer seems to raster the image and send it to the printer but the printer does not respond. Y ou may be in need of more hard drive space.
Section 9: T roubleshooting 81 Digital Label Press 3 User ’s Manual My prints hav e blotches or spots in them. Symptoms : Small spots appear randomly on the print with no ink or different colors of ink. Most likely due to dust inside the printer . Review the procedures in Section 8-D for cleaning the inside of the printer .
82 Section 9: T roubleshooting Digital Label Press 3 User ’s Manual The cut line is not center ed on the printed object. If your cut line is not centered on the object and is not skewed you can move the entire cut by entering custom settings for your cutter offset.
Section 9: T roubleshooting 83 Digital Label Press 3 User ’s Manual The Blade Offset indicates the distance from the tip of Press's blade to the edge of the blade shaft. Since Press will always use the same type of blade, this value should always remain the same.
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Section 10: T echnical Specifications 85 Digital Label Press 3 User ’s Manual Printing Methods: Thermal Resin and Dye-sublimation Printing resolution: 300 x 300 DPI Colors: 16.
86 Section 10: T echnical Specifications Digital Label Press 3 User ’s Manual Printer Driver: W indows 95, 98, 2000, and ME Interface: Centronics-type parallel (USB to P arellel cable provided) Dimensions: 56.25" Lx 14.25"H x 20.25" D(143cmL x 36.
Appendix A 87 Digital Label Press 3 User ’s Manual A. INTRODUCTION Y our press is equipped with a standard 8-bit Centronics-type parallel data communications port.
88 Appendix A Digital Label Press 3 User ’s Manual Pin assignments are as follows: T ABLE A-1: P arallel Inter face Pin Assignments Impressa3.qxd 10/22/01 9:30 PM Page 88.
Index 89 Digital Label Press 3 User ’s Manual #200-Series polyester ......................................................................................................................................22 #200-Series ribbons ........................
90 Section 9: T roubleshooting Digital Label Press 3 User ’s Manual Menu/+ button ...............................................................................................................................................12 Orientation .........
Printed in the United States of America P/N 510212 Impressa3.qxd 10/22/01 9:30 PM Page 91.
An important point after buying a device Primera Technology 510212 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Primera Technology 510212 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Primera Technology 510212 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Primera Technology 510212 you will learn all the available features of the product, as well as information on its operation. The information that you get Primera Technology 510212 will certainly help you make a decision on the purchase.
If you already are a holder of Primera Technology 510212, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Primera Technology 510212.
However, one of the most important roles played by the user manual is to help in solving problems with Primera Technology 510212. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Primera Technology 510212 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
