Instruction/ maintenance manual of the product SC 5700 ATTO Technology
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ATTO FastStream Storage Controller Installation and Operation Manual FastStream SC 5300 Fibre Channel to SCSI SAN Storage A ppliance FastStream SC 5500 Fibre Channel to SAS/SATA SAN Storage Appliance .
ATTO Technology, Inc. 155 CrossPoint Parkway Amherst, New York 14068 USA www.attotech.com Tel (716) 691-1999 Fax (716) 691-9353 Sales support: sls@attotech.com Technical support: Monday -- Friday, 8am-8pm EST techsupp@attotech.com © 2008 ATTO Technology, Inc.
Contents 1.0 ATTO FastStream Offers Data Protection ...... ................................. ............ 1 FastStream 5000 Series features RAID protection features Audio/video features Additional FastStream 5300 fe atures Additional FastStream 5500 fe atures Additional FastStream 5700 fe atures 1.
4.0 Configure Storage into RAID Groups .............. ................ ............................. 13 Features you may choose Auto-Rebuild Fault Tolerance Initialization Selecting an application Preliminary steps Quick Digita l Video Audio General Digital Video, General IT or Database Creating a custom setup 5.
8.0 Manage ATTO Devices, Co nfigurations ........ ................................. .............. 37 Creating a unique name for your FastStream Discovering, managing other ATT O devices Saving or restoring a configuration 9.0 Interface Options ......
1 ATTO Technology Inc. FastStream SC Installation and Operation Manual 1.0 ATTO FastStream Offe rs Data Protection The ATTO FastStream™ Storage Controller is an ideal solution for the cost sensitive.
2 Additional FastStream 5500 features • 2 independent 4-Gb Fibre Channel Host Interfaces ba ckward comp atible with 2-G b and 1-Gb FC operation • 2 3-Gb miniSAS device interfaces provide 8 lanes o.
3 ATTO Technology Inc. FastStream SC Installation and Operation Manual 1.1 FastStream SC 5300 Physical Attributes The ATTO FastStream SC 5300 is a Fibre Channel to SCSI storage appliance which can be seamlessly integrated into a new or an existing storage environment.
4 SCSI por ts: A green LED on each port indicates activity if is lit. LEDs on the faceplate are: A bicolor Ready/Fault LED is lighted green to indicate ready, lighted yellow to show a faulted condition, and off indicates not ready. SCSI port s: A green LED on each port indicates activity if is lit.
5 ATTO Technology Inc. FastStream SC Installation and Operation Manual 1.2 FastStream SC 5500 Physical Attributes The ATTO FastStream SC 5500 is a Fibre Channel to SAS/SATA SAN storage appliance which can be seamlessly integrated into a new or an existing storage environment.
6 Ethernet port connector: a lighted green LED shows a valid link; off indicates that no link is present, and blinking indicates activity. A separate bicolor LED indicates 10/100/1000 MbE speed: green.
7 ATTO Technology Inc. FastStream SC Installation and Operation Manual 1.3 FastStream SC 5700 Physical Attributes The ATTO FastStream SC 5700 is a Fibre Channel to Fibre Channel storage appliance which can be seamlessly integrated into a new or an existing storage environment.
8 LEDs on the front are: A green power LED A bicolor Ready/Fault LED: lighted green to indicate ready, lighted yellow to show a faulted condition, and off indicates not ready. Fibre Channel ports: bicolor LED indicates FC speed. If it is off, speed is 1-Gb; if it is green, 2-Gb, and yellow indicates 4-Gb FC.
9 ATTO Technology Inc. FastStream SC Installation and Operation Manual 2.0 Install the FastStream Storage Control ler If you have not already completed the instructions on the Quick Start page packed with your FastStream, use the following instructions to install the FastStream.
10 2S e l e c t Internet Options . 3 In the Internet Options screen, select the Security tab. 4 Click on the Trusted Sites icon. 5 Click on the Sites butt on. 6 In the text bo x Add this Web site to the zone , add the IP address of th e appliance. You may use wild cards.
11 ATTO Technology Inc. FastStream SC Installation and Operation Manual 3.0 Ensure Drive Integrity The ATTO FastStream initialize and verify drive feature discovers and re-maps bad sectors on drives providing reliable media for your RAID groups.
12 After creating RAID groups 1 If you are not alrea dy in the ExpressNAV Storage Manag er, type the IP address of your appliance in a standar d browser. On the splash screen, click Enter Here. In the box provided , type in your user name and password, and click OK .
13 ATTO Technology Inc. FastStream SC Installation and Operation Manual 4.0 Configure Storage into RAID Groups The ATTO FastStream allows configuration of storage into DVRAID, JBOD, RAID Level 0, 1, 1+0, 4 or 5 for the FastStream SC 5300 and 5700, plus RAID Level 6 for the FastStream SC 5500, with the ability to create multiple partitions.
14 • If no unallocated drive is available, you must replace the faulted driv e and a re build begins . If you are using a FastStream 5300, you must initiate a system scan using the CLI command BlockDevScan to discover the drive before the rebuild can take place; all other appliances automatically discover the additional drive.
15 ATTO Technology Inc. FastStream SC Installation and Operation Manual Quick D igital Vide o 1 After choo sing Quick Digital Video, the Setup Wizard page appears. Select your operating system. 2 If you chose Windows , click Yes, the system restarts. Af ter the res tart completes, continue to Step 3 .
16 Creating a custom setup If the application setups do not suit your needs, you may use Custom Setup to configure the FastStream. 1 After choo sing Custom Setup button, the RAID Setup Wizard page appears. Click on Next . 2 Decide if all drives are to be available to both ports.
17 ATTO Technology Inc. FastStream SC Installation and Operation Manual • 512 bytes is the default size for most operating systems. • For Windows XP (32-bit support) select 4 KB sectors to enable large volume support (greater th an 2 TB). 15 Select a SpeedRead option.
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19 ATTO Technology Inc. FastStream SC Installation and Operation Manual 5.0 Modify System Values Default values are appropriate for most configurations, but may be modified for your needs using ATTO ExpressNAV Storage Manager. It is best practice to change the default user name and password to a user name and password important to you.
20 6 Make any changes. • Appliance name : Th e appliance name is a unique 8-characte r identifier which is displayed at the to p of each screen. Yo u may find this useful if you are managing multiple ATTO devices from a single workstation. Refer to Manage ATTO Devices, Configurations on page 37.
21 ATTO Technology Inc. FastStream SC Installation and Operation Manual 6.0 Monitor Storage, Configurations You may determine the performance of drives attached to the FastStream using various displays and tests in ExpressNAV Storage Manager. The following instructions assume you have already set up at least one RAID group.
22 Configuration Display page Clicking on Details from the Health and Status Monitor page gives you added information about various aspects of the FastStream and attached storage.
23 ATTO Technology Inc. FastStream SC Installation and Operation Manual 6.1 Phone Home: Email Alerts Phone home Email notification allows the FastStream to send an Email message to you, a network administrator or other users when certain events occur with the FastStream.
24 Exhibit 6.1-1 The Error Notification pag e..
25 ATTO Technology Inc. FastStream SC Installation and Operation Manual 6.2 Drive Diagnostics You may determine the performance of drives attached to the FastStream using various displays and tests in ExpressNAV Storage Manager. The following instructions assume you have already set up at least one RAID group.
26 Drive performance and health Another way to determine your drives’ status is to follow the Preliminary instructions, above, and cl ick on the Drive Performance and Health menu item. 1 Follow the instructions in Preliminary steps above. 2 Click on the Drive Performance an d Health menu item .
27 ATTO Technology Inc. FastStream SC Installation and Operation Manual 6.3 SCSI Enclosure Services (SES) Drive enclosures may provide a SCSI Enclosure Processor which indicates enclosure health status, drive identification and drive fault.
28 Identifying SES elements The SES Monitor page found by clicking on Details in the Enclosur e Status section of the Health and Status Monitor page shows SES information about specific enclosures (see Exhibit 6.
29 ATTO Technology Inc. FastStream SC Installation and Operation Manual Monitoring SES elements Enclosures which provide SES information are listed in the Enclosur e Status section of the Health and Status Monitor (see Exhibit 3 ) and through the Enclosure Serv ices arrow on the Manage menu.
30 Use the Manage menu 1 If you are not already in the ExpressNAV Storage Manager, type the IP address of your appliance in a standar d browser. On the spla sh screen, click Enter Here. In the box provide d , type in your user name and password, and click OK .
31 ATTO Technology Inc. FastStream SC Installation and Operation Manual 7.0 Modify Storage Use the ExpressNAV Storage Manager to replace a failed drive, add new drives or redesign RAID configurations.
32 If you want to continue click Yes. The configuration completes and the He alth and Status Monitor page appears. If you wish to start over, click No . Adding drives to a RAID group If you have unallocated drives, you can increase the number of drives used by an existing RAID group by adding an unallocated drive to the group.
33 ATTO Technology Inc. FastStream SC Installation and Operation Manual Modifying RAID group mapping You may change the LUNs of drives manually or let the ExpressNAV Storage Manager map drives for you. 1 Follow the instructions in Preliminary steps on page 31 and click on the RAID Groups arrow from the Select User Process box.
34 Modifying RAID options You may change Auto-Rebuild and SpeedRead configurations. Refer to Step 14 and Step 17 under Creating a custom setup on page 16 for details on these features. 1 Follow the instructions in Preliminary steps on page 31 and click on the RAID Groups arrow from the Select User Process box.
35 ATTO Technology Inc. FastStream SC Installation and Operation Manual Removing RAID configuration data If you move single drives between devices without erasing the drives, you may want to clean stale RAID configuration data from the drives, permanently removing the drive from the RAID group.
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37 ATTO Technology Inc. FastStream SC Installation and Operation Manual 8.0 Manage ATTO Devices, Configurations You may save the current configuration of your FastStr eam SC, use a configuration from another FastStream, or change the configurations of other ATTO devices from your current browser using the ExpressNAV Storage Manager.
38 Saving or restoring a configuration You may save the configuration of the FastStream you are currently using, restore the configuration from a previously-saved configuration for that FastStream, or clone a configuration from another ATTO FastStream using the Save/Restore feature.
39 ATTO Technology Inc. FastStream SC RAID Controller Installation and Operation Manual 9.0 Interface Options The best way to manage, monitor and configure the FastStream is to use the ExpressNAV Storage Manager, a browser-based application included with your FastStream, but you may use a terminal emulation program or Telnet.
40 Using the serial port To connect to a terminal emulation program to manage the FastStream, use the serial port. 1 Connect a cable from FastStream RS-232 serial port or header to the ser ial (COM) port on a personal comp uter. 2 Start a terminal emulation pr ogram on the personal computer, and use it to connect to the FastStream.
41 ATTO Technology Inc. FastStream SC Installation and Operation Manual 10.0 Update Firmware Firmware updates are available on the ATTO website. C ontact your ATTO sales representative for complete information. The ATTO FastStream has several processors which control the flow of data.
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i ATTO Technology Inc. FastStream SC Installation and Operation Manual Appendix A CLI Provides an ASCII-based Interface The command line interface (CLI) uses ASCII commands typed while in CLI mode. CA UTION CA UTION Do not use CLI unless you are directed to by an ATTO technician.
ii CLI error messages The following error messages may be returned by the Command line Interface: ERROR. Invalid Command. Type 'Help' for command list.
iii ATTO Technology Inc. FastStream SC Installation and Operation Manual BridgeModel get bridge model BridgeName “ “ set bridgename Omega6 ClearEventLog cleareventlog Date set date 03/03/2003 Defa.
iv HSRemove hsremove 3 IdentifyBridge disabled set identifyBrid ge enabled Info info IPAddress 10.0.0.1 get ipadd ress mp1 IPDHCP enabled set ipdhcp mp1 disa bled IPDNSServer set ipdnsserver mp1 172.15.12.123 IPGateway 0.0.0.0 get ipgateway mp1 IPSubnetMask 255.
v ATTO Technology Inc. FastStream SC Installation and Operation Manual RGErase rgerase g1 RGHaltConversion r ghaltconversion g1 RGHaltErase rghalterase g1 RGHaltInitialization r ghaltinitialization g1.
vi CLI command explanations Command Line Interface commands are listed alphabetically with explanations of what they are used for, their defaults and syntax.
vii ATTO Technology Inc. FastStream SC Installation and Operation Manual BlockDevClean Removes any RAID configuration data from the block device with the specified block ID. CA UTION CA UTION All RAID group setup information is lost and you lose all RAID group data.
viii DriveTest Starts or stops a drive test with the previously-specified configuration and drive list. Drives which are in-use by the test are not available for RAID conf iguration or RAID operations.
ix ATTO Technology Inc. FastStream SC Installation and Operation Manual EthernetSpeed Regulates the speed of the unit’ s Ethernet port(s). If Auto is enabled, the Ethernet speed is negotiated.
x FCPortLi st Displays a list of available FC ports and their current status. Valid reported status values are Up, Down, Failed, Reserv ed and Disabled. FCPortList FCSCSIBusy Statu s SC 5300 Choose to report busy or queue full when the unit is unable to accept a SCSI command.
xi ATTO Technology Inc. FastStream SC Installation and Operation Manual IPSubnet Mask Controls the current subnet mask s used by any Ethernet port(s) on the unit. If IPDHCP is enabled, the get command reports t he current IP subnet mask assigned by the network DHCP server.
xii PassThrou ghRedis cover SC 5500, 5700 Makes any previously-deleted pass through target devices visible to the host. PassThroughRedisco ver Password Specifies the password used for a ll sessions. Password is case sensitive, 0 to 32 charact ers, and cannot contain spaces.
xiii ATTO Technology Inc. FastStream SC Installation and Operation Manual RGAutoRebuild Uses drives assigned as Hot Spares, then available drives, as automatic replacem ents for any member that fails.
xiv RGPreFetch Specifies the prefetch value for all RAID groups or f or the specified RAID Group. Default: 0 set RGPreFetch [Gro upName | all] [1-6] get RGPreFetch [GroupName | all] RGRebuild SC 5300, 5700 Rebuilds the specified RAID group. If no member is specified, all degraded members are rebuilt.
xv ATTO Technology Inc. FastStream SC Installation and Operation Manual RMStatus Displays the status of all RAID members within the specified RAID group or a particular RAID me mber if specified within the specified RAID group. RMStatus [GroupName] <MemberIndex> Route SC 5300 Assigns a host protocol address to a target destination device.
xvi SCSIPortList SC 5300 Lists the status of all available SCSI ports. SCSIPortList SCSIPortReset SC 5300 Resets the specified SCSI bus. SCSIPortReset [sb] SCSIPortResetOnStartup SC 5300 Controls whether the specified SC SI bus is reset each time the unit is powered up.
xvii ATTO Technology Inc. FastStream SC Installation and Operation Manual SESDiskFailureAlarm SC 5500, SC 5700 Activates an audible alarm when t he appliance determines that a RAID member disk drive has failed. The enclosure which contains the failed disk drive creates the sound, other enclosures are unaffected.
xviii TailEven tLog Displays new events to the terminal. Type quit t hen press ENTER t o exit tail mode. TailEventLog Tempera ture Displays the current internal operat ing temperature of this unit in degrees Celsius. get Temperature Time Controls or displays the current time as clocked by the unit in 24 hour format.
xix ATTO Technology Inc. FastStream SC Installation and Operation Manual Appendix B Design RAID Groups The ATTO FastStream provides instant hardware data protection and intelligence to existing storage independent of the storage type.
xx RAID Level 0: stripi ng, no redundancy RAID Level 0 (striping) is based on the fact that increased performance can be achieved by simultaneously accessing data across multiple drives, increasing data transfer rates while reducing average access time by overlapping drive seeks.
xxi ATTO Technology Inc. FastStream SC Installation and Operation Manual RAID Level 1+0: striping, mirror spans two drives RAID Level 1+0 increases data transfer rates while ensuring security by writing the exact same data simultaneously to two or more different drives.
xxii RAID Level 6: striping, two parity blocks distributed among drives RAID Level 6 increases reliability for mission critical applications by striping both data and dual parity across multiple drives, writing data and parity blocks across all the drives in a RAID group.
xxiii ATTO Technology Inc. FastStream SC Installation and Operation Manual Appendix C SCSI Cabling Additional information to physically connect ports to devices and to your SAN. SCSI cables and devices must be chosen to maximize performance and minimize the electrical noise from the high-speed data transfers available with the SCSI protocol.
xxiv Exhibit A-2 Various types of SCSI operate at differe nt speeds and require differe nt bus lengths to support a certain number of devices. STA terms Bus speed MB/sec. max. Bus width bits Max. bus lengths in meters Max. devi ce support Single- ended Differential LVD Fast SCSI 10 8 3 25 NA 8 Fast/WIDE SCSI 20 16 3 25 NA 16 UltraSCSI 20 8 1.
xxv ATTO Technology Inc. FastStream SC Installation and Operation Manual Appendix D Standards and Compliances The equipment described in this manual generates and uses radio frequency energy. If this equipment is not used in strict accordance with the manufacturer's instruction, it can cause interference with radio and television reception.
xxvi Appendix E Warranty Manufacturer limited warra nty Manufacturer warrants to the original purchaser of this product that it is free from defects in material and workmanship as described in the ATTO Technology website, www.attotech.com . Manufacturer liability shall be limited to replacing or repairing, at its option, any defective product.
An important point after buying a device ATTO Technology SC 5700 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought ATTO Technology SC 5700 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data ATTO Technology SC 5700 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, ATTO Technology SC 5700 you will learn all the available features of the product, as well as information on its operation. The information that you get ATTO Technology SC 5700 will certainly help you make a decision on the purchase.
If you already are a holder of ATTO Technology SC 5700, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime ATTO Technology SC 5700.
However, one of the most important roles played by the user manual is to help in solving problems with ATTO Technology SC 5700. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device ATTO Technology SC 5700 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
