Instruction/ maintenance manual of the product 4315 Acer
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Acer Aspire 4715Z/4315 Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.
ii Revision History Please refer to the table below for the up dat es made on Travelmate 4715Z/4315 service guid e. Date Chapter Up date s.
iii Copyright Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any.
iv Disclaimer The information in this guide is subject to ch ange without notice. Acer Incorporated makes no representations or warranties, either e xpressed or implied, w ith respect to th e contents hereof and specifically disclaims any warrantie s of merchantability or fitness for any particular purpose.
v Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might resu lt from doin g or not doing specific actions.
vi Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering.
vii System Specification 1 Features 1 Your Acer Note book Tour 3 Front View 3 Closed Front View 4 Left View 4 Right View 5 Rear Panel 5 Bottom Panel 6 Indicators 7 Easy-launch Buttons 8 Touchpad 9 Tou.
viii External Module Dis assembly Process 48 External Modules Disassembly Flowchart 48 Removing the Battery Pack 49 Removing the Express Dummy Card 49 Removing the Lower Cover 50 Removing the DIMM 51 .
ix Hardware Gap Setting 108 FRU (Field Replaceable Unit) List 109 Aspire 4715Z/4315 Explode d Diagram 110 Aspire 4715Z FRU List (No: LX.AL40C.013) 111 Aspire 4715Z FRU List (No: LX.
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Chapter 1 1 Features Below is a brief summary of the computer ’s many feature: Platform T Intel ® Pentium ® processor T2310/T2330 (1 MB L2 cache, 1.
2 Chapter 1 Communication T Integrated Acer Crystal Eye webc am supporting Acer PrimaLite ™ technology (for selected models) T WLAN: Acer InviLink ™ 802 .1 1b/g Wi-Fi CERTIFIED ® solution, supporti ng Acer SignalUp ™ wirel ess technology T LAN: Fast Ethernet ; W ake-on-LAN ready T Modem: 56K ITU V .
Chapter 1 3 Your Acer Notebook Tour After knowing the computer features, let us show you around the ne w Aspire computer . Front View # Item Description 1 Microphone Internal microphone for sound recordi ng. 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output.
4 Chapter 1 Closed Front View Left View # Icon Item Description 1 Latch Locks and releases the lid. 2 Microphone jack Accepts inputs from external microphones.
Chapter 1 5 Right View Rear Panel # Icon Item Description 1 Optical drive Internal optical drive; accepts CDs or DVDs. 2 Optical disk access indicator Lights up when the optical drive is active. 3 Optical drive ej ect button Ejects the optical disk from the drive.
6 Chapter 1 Bottom Panel # Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery release latch Releases the battery for removal. 3 Battery lock Locks the battery in position. 4 Memory compartment Houses the computer's main memory .
Chapter 1 7 Indicators The computer has four easy-to-read status indicators: The front panel indicators are visible even when the computer cover is closed up. NOTE: Battery LED status during charging: • A m b e r : Charging. • G r e e n : Charging complete.
8 Chapter 1 Easy-launch Buttons There are several conveniently located easy-l aunch butt ons. They are: mail, Web browser , Empowering Key < > and one user-programmable button. Press < > to run the Acer Empowering T e chnology . T he mail and Web browser bu ttons are pre-set to email and Internet programs, but can be reset by users.
Chapter 1 9 Touchpad The built-in se amless touchpad is a pointing device t hat se nses movement on it s surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central locatio n on the palmrest provides optimum comfort and support.
10 Chapter 1 NOTE: When using the touchpad, keep it - and your fingers - dry and clean. Th e touchpad is sensitive to finger movement; hence, the lighter the to uch, the better the response . T app ing too hard will not increase the touchpad’ s responsiveness.
Chapter 1 11 Using the Keyboard The keyboard has full-sized keys and an embedd ed keypad, separate cursor keys, two Windows keys and twelve function keys, and two special keys. Lock Keys and Embedded Numeric Keypad The keyboard has three lock keys which yo u can toggle on and off.
12 Chapter 1 Windows Keys The keyboard has two keys that perform Wi ndows-specific functions. Key Icon Description Windows key Pressed alone, this key has the sa me effect as clicking on the Windows St art button; it launches the S tart menu.
Chapter 1 13 Hotkeys The computer employs hotkeys or key combinations to access most of the computer 's controls like screen brightness, volume out put and the BIOS utility . T o activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination .
14 Chapter 1 Special Keys Y ou can locate the Euro symbol and the US dollar si gn at the upper-center an d/or bottom-right of your keyboard. The Euro symbol 1.
Chapter 1 15 Using the System Utilities Acer Empowering Technology NOTE: Models shipped with Windo ws Vist a S t arter Edition only supp ort Acer eRecovery Management. The Empowering T echnology toolbar makes it easy for you to access frequently used functions and manage your new Acer system.
16 Chapter 1 Acer eNet Management Acer eNet Management helps you qu ickly connect to both wired and wireless networks in a varie ty of locations. T o access this utility , select "Acer eNet Management" from the Empowering T echnology to olbar or run the program from the Acer Empowering T echnolog y program group in S tart menu.
Chapter 1 17 Acer eNet Management can sa ve network settings for a lo catio n to a profile, and automatically switch to the appropriate profile when you move from one location to another . Settings stored i nclude network co nnection settings (IP and DNS settings, wireless AP details, etc.
18 Chapter 1 Acer ePower Management Acer ePower Management features a straightforward user interface for con figuring your power managemen t options. T o access this utility , select "Acer e Powe.
Chapter 1 19 Battery status For real-time battery life estimates based on curre nt usage, refer to the panel in the upper half of the window . Click the to view estimated battery life in sleep and hibernate modes.
20 Chapter 1 Acer ePresentation Management Acer ePresentation Management lets y ou proj ect your computer's display to an external display device or projector using the hotkey: <Fn> + <F5> .
Chapter 1 21 Acer eDataSecurity Management (for selected models) Acer eDataSecurity Management is an encryption utility that protects your files from being accessed by unauthorized persons.
22 Chapter 1 Acer eLock Management Acer eLock Management is simple yet effe ctive utility that allows you to lock removable storage, optical and floppy drive devices to ensure that data ca n't be stolen while your system is unatte nded.
Chapter 1 23 Acer eRecovery Management Acer eRecovery Management is a versatile backu p utility . It allows yo u to create full or incre mental backups, burn the factory default image to optical disc, and rest ore from pr eviously created backups or reinstall applications and drivers.
24 Chapter 1 Acer eSettings Management Acer eSettings Manage ment allows you to insp ect hard ware specifi cations, set BIOS passwords and modify boot options. Acer eSettings Manage ment also: T Provides a simple graphical user interface for navigation.
Chapter 1 25 Windows Mobility Center The Windows Mobil ity Center collects key mobil e-relate d system settings in one easy-to-find place, so you can quickly configure your Acer system to fit the situation as you change locations, networks or activities.
26 Chapter 1 Acer GridVista (dual-display compatible) T o enable the dua l display feature of your notebook, fi rst ensure that a second display is connected, then, open the Display Settings properties box using the Con trol Panel or by right-clicking the Windows desktop and selecting Personalize .
Chapter 1 27 Launch Manager Launch Manager allo ws you to set the four ea sy-launch buttons located above the keyb oard. Y ou can access the Launch Mana ger by clicking on Start , All Programs , and then Launch Manag er to start the application.
28 Chapter 1 Hardware Specifications and Configurations Processor Item Specification CPU type Intel Pentium Dual-Core T2310 Mobile Processor Intel Pent ium Dual Core T2330 Mobile Processor Intel Celeron M 530 Mobile Processor Intel Celeron M 540 Mobile Processor Intel Celeron M 550 Mobile Processor Clock S peeds 1.
Chapter 1 29 Buffer size (MB) 8.192 8 8 8 Media transfer rate (Mbytes/s, max) 300 600 N/A 540 Interface transfer rate (Mbytes/s, max) N/A 150 MB/s 150 MB/s 150 MB/s V ol tage tolerance 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% BIOS Item Specification BIOS vendor Phoenix BIOS V ersion v0.
30 Chapter 1 Vid eo Item Specification VGA controller Intel GL960 Express chipset with integrated 3D graphics Features Intel GMA X3100 with up to 358 MB of Intel Dynamic Video Memory T echnology 4.
Chapter 1 31 Keyboar d and Input Device s Item Specification Keyboard controller Winbond WPC8763L chipset V endor Darfon Model name NSK-H3V1D, NSK-H3V0U Features 5-degree curve, 88-/89-/93- key , in verted “T” cursor lay out, 2.
32 Chapter 1 DVD Drive Interface Item S pec ification V en dor Sony Pioneer Philips BenQ Panasonic Model name AD-7560A DVR-K17RS DS-8A1P UJ-850UAA1-A Drive typ e Internal S lim DVD/ CD writer Data tra.
Chapter 1 33 Battery Item S pecification V en dor Panasonic Sanyo Sony Simplo Battery T ype Li-ion Li-ion Li-ion Li-ion Pack capacity 6 cell, 2.0 mAh 6 cell, 2.
34 Chapter 1 AC Adapter Item S pecification V en dor Delta Lite-On Lishin Hipro Model Name SADP-65KB DF A P A-1650-02 AC SLS0335A19A54 HP-Ok065B13 Output rating 19 V/3.42 A, 65 W 19 V/3.42 A, 65 W 19 V/3.42 A, 65 W 19 V/3.42 A, 65 W Input (V ac) 90 ~ 270 100 ~ 240 90 ~ 265 90 ~ 264 System Power Manag ement ACPI mode Pow er Management Off • Mech.
Chapter 2 35 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into your system’s BIOS (Basic Input/Output System). Since most systems are already properly configured and optimized , there is no need to run thi s utility .
36 Chapter 2 Information Menu NOTE: The system configuration informati on varies in different models. Parameter Description CPU T ype T ype o f processor currently installed in the system. CPU S peed S peed of the processo r currently installed in the system.
Chapter 2 37 Main Menu Parameter Description Format/Option System T ime Set the system time following the hour-minute-second format. Format: HH:MM:SS (hour:minute:second) System Date Set the date following the weekday-month-day-year format. Format MM/DD/YYYY (month/day/year) System Memory T otal size of system memory detected during POST .
38 Chapter 2 Security Menu NOTE: Refer to the “Removing a System Password” on page 39 for more information on how to remove a password. Parameter Description Option Supervisor Password Is Indicates wh ether a supervisor password has been assigned.
Chapter 2 39 Setting a System Password 1. Use the up / down keys to select a password parameter , then press Enter . A Password box appears. 2. T ype a password then press Enter . The password may consist of up to six alphanumeric characters (A-Z, a-z, 0-9).
40 Chapter 2 6. Locate the hard ware gap. The gap is highl ighted in the illustration below . 7. Using an electrical conductivity tool, short the two contacts on the hardware gap together . 8. While resting the tool on the two contacts, plug one end of the AC adapter into the DC-in jack and plug one end to a n electrical outlet.
Chapter 2 41 Boot Menu This menu allows you to set the drive priority during system boot-up. The system will attempt to boot from the first device on the list. If the first device is not ava ilable, it will continue dow n the list until it reaches an avail able device.
42 Chapter 2 Exit Menu Parameter Description Exit Saving Changes Save changes made and close the BIOS setup. Exit Discarding Changes Discards changes made and close the BIOS setup. Load Setup Defaults Loads the default settings for all BIOS setup parameters.
Chapter 2 43 BIOS Recovery If BIOS flash procedure fails in your system, perform a BIOS recovery procedure by using the crisis recovery diskette. During this procedure, the system will force B IOS to load and execute a special BIOS block (also called boot block) to r estore the BIO S c ode from the crisis recovery diskette.
44 Chapter 2.
Chapter 3 45 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . Disassembly Requirements T o disassembl e the computer , .
46 Chapter 3 General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system.
Chapter 3 47 Disassembly Process The disassembly proc ess is divided into the following stages: T External module disassemb ly T Main unit disassembly T LCD module disassembly The flowcharts provided in the succe eding disasse mbl y sections illustrate the entire disassembly seque nce.
48 Chapter 3 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graph ic representation on the entire disassembly sequence and instructs you on the components that need to be removed during serv icing .
Chapter 3 49 Removing the Battery Pack 1. T urn base un it over . 2. Slide the battery lock/unlock l atch to the unlock p osition. 3. Slide and hold the battery rel ease latch to the rel ease position, then remove the battery from the main unit. Removing the Express Dummy Card 1.
50 Chapter 3 3. Remove the card from the slot. Removing the Lower Cover 1. See “Removing the Battery Pack” on page 49. 2. T urn the base unit over , then loo sen the eight screws on the lower cover . 3. Use a plastic flat-blade screwdriver to pry open the lower cover .
Chapter 3 51 4. Remove the lower cover from the lower case. Removing the DIMM 1. See “Removing the Battery Pack” on page 49. 2. See “Removing the Lower Cover” on page 50. 3. Push out the latches on both sides of the DIMM socket to release the DIMM.
52 Chapter 3 Removing the WLAN Board Module 1. See “Removing the Battery Pack” on page 49. 2. See “Removing the Lower Cover” on page 50. 3. Disconnect the antenna cable from the WL AN boar d, then move the antenn a away from the board. 4. Remove the two screws (A) on the WLAN board to release the WLAN board.
Chapter 3 53 Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 49. 2. See “Removing the Lower Cover” on page 50. 3. Remove the screw (A) securing the HDD assembly to the unit. 4. Pull the HDD module out by pulling on the mylar atta ched to it (1), gently s lide-out the HDD mo dule from its bay (2).
54 Chapter 3 6. Remove the hard d isk drive. Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 49. 2. See “Removing the Lower Cover” on page 50.
Chapter 3 55 5. Remove the two screws (E) securing the optical bracket and remove the locker bracket from the optical disk drive module. Step Size (Quantity) Color To r q u e 1-2 M2 x L2.
56 Chapter 3 Main Unit Disassembly Process Main Unit Disassembly Flowchart.
Chapter 3 57 Removing the CPU Heatsink Module 1. See “Removing the Battery Pack” on page 49. 2. See “Removing the Lower Cover” on page 50. 3. Detach the heatsink cable from the mainboard. 4. Loosen the four spring-lo aded screws on the heatsink in the order shown.
58 Chapter 3 5. Remove the heatsink module. Removing the CPU 1. See “Removing the Battery Pack” on page 49. 2. See “Removing the Lower Cover” on page 50.
Chapter 3 59 Removing the Keyboard 1. See “Removing the Battery Pack” on page 49. 2. Press the plastic flat-b lade screwdriver to the notche s, shown below , to disengage the keyboa rd from the main unit. 3. Carefully pry up and out the keyboard and turn it over .
60 Chapter 3 Removing the Middle Cover 1. See “Removing the Battery Pack” on page 49. 2. See “Removing the Keyboard ” on page 59. 3. Open the LCD screen all the way to facilitate the easy removal of the middle cove r . 4. Carefully insert the flat-blade screwdriver between the middle cover and lower case and gently pry up the middle cover .
Chapter 3 61 Removing the LCD Module 1. See “Removing the Battery Pack” on page 49. 2. See “Removing the Lower Cover” on page 50. 3. See “Removing the WLAN Board Module” on page 52. 4. See “Removing the Keyboard ” on page 59. 5. See “Removing the Middle Cover” on page 60.
62 Chapter 3 9. T urn the system over and remove the two screws (F) from the base of the unit. 10. Remove the two screws (F) from the left and right hinge o f the LCD module. 11 . Careful ly remove the LCD module from the b ase unit. NOTE: Make sure the cables are routed we ll befor e con necting the cables back to the unit.
Chapter 3 63 Separating the Upper Case from the Lower Case 1. See “Removing the Battery Pack” on page 49. 2. See “Removing the Express Dummy Card” on page 49. 3. See “Removing the Lower Cover” on page 50. 4. See “Removing the DIMM” on page 51.
64 Chapter 3 15. Detach the touchpad cable from the mainboard. 16. T urn the system over and remove the eleven screws (C, D) on the lower case. 17. Gently detach the uppe r ca se from the lower case. Step Size (Quantity) Color To r q u e 1~10 M2 x L6 (10) Black 3.
Chapter 3 65 Removing the Speaker Modules 1. See “Removing the Battery Pack” on page 49. 2. See “Removing the Express Dummy Card” on page 49. 3. See “Removing the Lower Cover” on page 50. 4. See “Removing the DIMM” on page 51. 5. See “Removing the WLAN Board Module” on page 52.
66 Chapter 3 Removing the Launch Board Bracket 1. See “Removing the Battery Pack” on page 49. 2. See “Removing the Express Dummy Card” on page 49. 3. See “Removing the Lower Cover” on page 50. 4. See “Removing the DIMM” on page 51. 5. See “Removing the WLAN Board Module” on page 52.
Chapter 3 67 Removing the Touchpad Board Module 1. See “Removing the Battery Pack” on page 49. 2. See “Removing the Express Dummy Card” on page 49. 3. See “Removing the Lower Cover” on page 50. 4. See “Removing the DIMM” on page 51. 5.
68 Chapter 3 16. Carefully insert the flat-bladescrewdriver under the side of the touchpad board and gentl y pry up the board. 17. Continue prying the board until it releases fr om the upper case, then remove the board. Removing the Audio Board 1. See “Removing the Battery Pack” on page 49.
Chapter 3 69 14. Disconnect the audio board cable from the mainb oard. 15. Remove the two screws (A) on the audio board. 16. Remove the audio board. Step Size (Quantity) Color To r q u e 1~2 M2 x L4 (2) Black 1.
70 Chapter 3 Removing the USB Board 1. See “Removing the Battery Pack” on page 49. 2. See “Removing the Express Dummy Card” on page 49. 3. See “Removing the Lower Cover” on page 50. 4. See “Removing the DIMM” on page 51. 5. See “Removing the WLAN Board Module” on page 52.
Chapter 3 71 16. Remove the screw (A) on the USB board. 17. Remove the USB board. Removing the Mainboard 1. See “Removing the Battery Pack” on page 49. 2. See “Removing the Express Dummy Card” on page 49. 3. See “Removing the Lower Cover” on page 50.
72 Chapter 3 16. Remove the screw (A) holding the mainbo ard to the lower case. 17. Carefully detach the mainboard from the lower case. Removing the Modem Board 1. See “Removing the Battery Pack” on page 49. 2. See “Removing the Express Dummy Card” on page 49.
Chapter 3 73 17. Disconnect the modem cable fro m the mainboard. 18. Detach the masking tape from the mainboard. 19. Remove the two screws (I) on the modem board.
74 Chapter 3 20. Detach the modem board from the mainboard. Removing the RTC Battery 1. See “Removing the Battery Pack” on page 49. 2. See “Removing the Express Dummy Card” on page 49. 3. See “Removing the Lower Cover” on page 50. 4. See “Removing the DIMM” on page 51.
Chapter 3 75 18. Carefully detach the RTC batt ery from the SD card slot..
76 Chapter 3 LCD Module Disassembly Process LCD Module Disassembly Flowchart Main Screw List Item Screw Size Part No. G M2.5 x L6 86.00E33.736 H M2 x L3 86.
Chapter 3 77 Removing the LCD Bezel 1. See “Removing the Battery Pack” on page 49. 2. See “Removing the Lower Cover” on page 50. 3. See “Removing the DIMM” on page 51. 4. See “Removing the WLAN Board Module” on page 52. 5. See “Removing the Hard Disk Drive Module” on page 53.
78 Chapter 3 14. Carefully pry open the LCD bezel and re move the bezel from the LCD module. Removing the Camera Board 1. See “Removing the Battery Pack” on page 49. 2. See “Removing the Lower Cover” on page 50. 3. See “Removing the DIMM” on page 51.
Chapter 3 79 14. Remove the camera board. Removing the Inverter Board 1. See “Removing the Battery Pack” on page 49. 2. See “Removing the Lower Cover” on page 50. 3. See “Removing the DIMM” on page 51. 4. See “Removing the WLAN Board Module” on page 52.
80 Chapter 3 15. T urn the inverter board over . 16. Disconnect the 2P cable from the inverter board, t hen disconnect the inverter board cable from its connector . 17. Remove the inverter board. Removing the LCD with Brackets 1. See “Removing the Battery Pack” on page 49.
Chapter 3 81 15. Remove the two screws (G) securing the left and right LCD brackets to the LCD back cover . 16. Detach the LCD with the brackets from the back cover , then turn it over . 17. Detach the acetic tapes holding the FP C and camera cables to the back p anel.
82 Chapter 3 18. Detach the acetic tapes holding the FPC cable to the edge of the LCD panel. 19. Detach the acetic tape holding the camera cable to the LCD p anel. 20. Detach the acetic tape securing th e FPC conne ctor , then .disconnect the FPC cable from the LCD panel.
Chapter 3 83 Removing the LCD Brackets 1. See “Removing the Battery Pack” on page 49. 2. See “Removing the Lower Cover” on page 50. 3. See “Removing the DIMM” on page 51. 4. See “Removing the WLAN Board Module” on page 52. 5. See “Removing the Hard Disk Drive Module” on page 53.
84 Chapter 3 14. See “Removing the Inverter Board” on page 79. 15. See “Removing the LCD with Brackets” on page 80. 16. See “Removing the LCD Brackets” on page 83. 17. Remove the two screws (G) securing the left and right LCD module hinges.
Chapter 3 85 16. Detach the gasket tape holding the antenna in pla ce, remove the a ntenna bracket, then careful ly remove the antenna. Removing the Microphone 1. See “Removing the Battery Pack” on page 49. 2. See “Removing the Lower Cover” on page 50.
86 Chapter 3 13. Carefully detach the masking tape and remove the microp hone cable from unde rneath the adh esive aluminum foil. 14. Remove the microphone.
Chapter 4 87 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses.
88 Chapter 4 System Check Procedures External CD/DVD-ROM Drive Check Perform the following p rocedures to isol ate the po ssible problem a controller , drive, or CD-ROM. NOTE: Make sure that the CD-ROM does not have any la bel attached to it. The labe l may damage the drive or cause drive failure.
Chapter 4 89 Power System Check Do the following: 1. Remove the battery pack. 2. Connect the power adapter and check the power sup ply . 3. Disconnect the power ada pter and install the battery pack; then check that power supply .
90 Chapter 4 Touchpad Check If the touchpad doesn’t work, do the fo llowing procedures in sequence to correct the problem. Do not repl ace a non-defective FRU: 1. After rebooting, run T racking Pad PS2 Mode Driver . For example Syn touch driver . 2.
Chapter 4 91 Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the ori ginal part back in the computer .
92 Chapter 4 Index of Error Messages Error Message List Error Messages Check or do the following in sequence: S tuck Key See “Keyboard or Auxiliary Input Device Check” on page 88. System CMOS ch ecksum bad - Default configura tion used T RTC battery .
Chapter 4 93 No beep, power-on indicator turns off and LCD is blank. T Power source (battery pack and power adapter). See “Power System Check” on page 89. T Ensure every connector is connected tightl y and correctly . T Reconnect the DIMM. T LED boar d T Mainboard No beep, power-on indicator turns on and LCD is blank.
94 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h V eri fy Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize .
Chapter 4 95 46h 2-1-2-3 Check ROM copyrigh t notice 48h Check video con figuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all vi deo adapters in system 4Bh QuietBoot start (op.
96 Chapter 4 8Ah Initialize Extended BIOS Data Area 8Bh T est and initial ize PS/2 mouse 8Ch Initialize floppy controller 8Fh Determine number of A T A drives (optional) 90h Initialize hard-disk contr.
Chapter 4 97 * If the BIOS detects error 2C , 2E, or 3O (base 512K RAM er ror), it displays an addition al word-bitmap (xxxx) ind icating the address line or bits that failed. For example, "2C 0002" means address line 1 ( bit one set) has failed.
98 Chapter 4 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Check or do the following in sequence LCD backlight doesn't work LCD is too da rk LCD brightness cann ot be adjuste d LCD contrast cann ot be adjusted T Run “Load Setup Defaults” in BI OS Setup Utility , then reboot system.
Chapter 4 99 The system doesn’t power-off. T Power source (battery pack and power ada pter). See “Power System Check” on page 89. T Hold and press the power switch for more than 4 seconds. T Mainboard Battery can’t be charged T See “Check the Battery Pack” on page 89.
100 Chapter 4 The system doesn't resume from hibernation mode. T See “Save to Disk (S4) on p age 34. T Hard disk connection board T Hard disk drive T Mainboard The system doesn't resume from standby mode after opening the LCD. T See “Save to Disk (S4) on p age 34.
Chapter 4 101 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 103. Modem-Related Symptoms Symptom / Error Check or do the fo llowing in sequence Internal modem does not work correctly .
102 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists.
Chapter 4 103 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, which in stalled devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. NOTE: V eri fy that all attached devices are supported by the computer .
104 Chapter 4.
Chapter 5 105 System Block Diagram System Block Diagram and Connector Locations Chapter 5.
106 Chapter 5 Board Layout T op View # Item # Item 1 LCD connector 5 ExpressCard/54 slot 2 Internal microphone cable con nector 6 USB board cable connector 3 Speaker cable connector 7 T ouchpad cable .
Chapter 5 107 Bottom View # Item # Item 1 Intel GL 960 Express chipset (north bridge) 8 RTC battery cable connector 2 Battery cab le connector 9 Modem board connector 3 AC-in jack 10 USB port 4 CPU so.
108 Chapter 5 Hardware Gap Setting The system has a hardware gap for clearing system passw ords. Refer to “Removing a System Password” on page 39 for instructions on how to clear passwo rds.
Chapter 6 109 This chapter offers the FRU (Field R eplaceable Uni t) list in global confi gur ation of Aspire 4715Z/4 315. Refer to this chapter whenever ordering the parts to repair or for RMA (Return Merchandise Authorization). NOTE: When ordering FRU parts, check the most up-to-date information available on your regional web or channel.
11 0 Chapter 6 Aspire 4715Z/4315 Exploded Diagram.
Chapter 6 111 Aspire 4715Z FRU List (No: LX.AL40C.013) Category Part Name Description Acer Part No. Adapter Adapter 65W Delta ADP-65KB DF A LF ADT 65W SADP-65KB DF A LF Delta AP .06501.013 Adapter 65W Liteon P A-1650- 02AC LF ADT 65W P A-1650-02AC LF AP .
11 2 Chapter 6 USB board USB board V olvi2 USB-BD 07570-1 (D) 55.AL401.00 2 T o uchpad board T ouch pad board Synaptics TM00450-001 T ou chpad Synaptics TM00450- 001 56.AGV01.001 T ouch pad board Synaptics TM00450-000 T ou chpad Synaptics TM00450- 000 56.
Chapter 6 11 3 Cables (cont.) Power cord 2.5A 250V So uth Africa BK (India) Cord 2.5A 250V South Africa Bk 27.01518.6 31 Power cord 10A 250V South Africa BK (India) Cord 10A 250V South Africa BK 27.01518.7 21 Power cord 10A 125V 3-pin US BK Code 10A 125V 3P US BK 27.
11 4 Chapter 6 Memory (cont.) SODIMM 1GB DDRII667 Hynix HYMP1 12S64CP6-Y5 LF SODIMM 1G HYMP1 12S64CP6-Y5 KN.1GB0G .012 SODIMM 1GB DDRII667 Infineon HYS64T128021EDL-3S LF SODIMM1G HYS64T128021EDL-3S-B2 KN.1GB02.036 SODIMM 2GB DDRII667 Hynix HYMP125S64CP8-Y5 LF SODIMM 2G HYMP125S64CP8-Y5 KN.
Chapter 6 11 5 HDD/Hard Disk Drive HDD bracket ASSY HDD bracket T ahoe 33 .AHP01.005 HDD module 80G 5400RPM SA T A HDD N80GB5.4KS for V olvi9 60 HDD 80GB SA T A Hitachi HTS541680J9SA00 HDD 80GB SA T A HTS541680J9SA00 KH.08007.021 HDD 80GB 5400RPM SA T A II HGST HTS542580K9SA00 HDD 80GB HGST HTS542580K9SA00 KH.
11 6 Chapter 6 CPU/Processor CPU Merom T2310 1.46G Intel IC CPU Merom T2310 1.46G PGA KC.23101.DTP CPU Merom T2330 1.6GHz IC CPU Merom T2330 1.6G PGA KC.23301.DTP Keyboard Keyboard 14_15KB-FV2 88KS White US International KB Darfon NSK-H3V1D UI US- IN88 KB.
Chapter 6 11 7 Keyboard (cont.) Keyboard 14_15KB-FV2 89KS White Swedish KB Darfon NSK-H3V0W SD Swedi89 KB.INT00.042 Keyboard 14_15KB-FV2 89KS White Belgium KB Darfon NSK-H3V1A BE BELGI89 KB.INT00.068 Keyboard 14_15KB-FV2 89KS White Brazilian Po rtuguese KB Darfon NSK-H3V1B BP BR-PO89 KB.
11 8 Chapter 6 LCD module (cont.) Microphone Microphone cab le SHAN V olvi9 60 23.AL401.002 S peaker S peaker set S peaker V olvi960 23.AL401.001 S peaker set S peaker V olvi960 #2 23.AL4 01.001 RTC Battery RTC battery LI 3V 200 mAh Battery 3V CR2032 BBBCR2032BX 23.
Chapter 6 11 9 Aspire 4715Z FRU List (N o: LX.AL10Y.001/003/015) Category Part Name Description Acer Part No. Adapter Adapter 65W Delta ADP-65KB DF A LF ADT 65W SADP-65KB DF A LF Delta AP .06501.013 Adapter 65W Liteon P A-1650- 02AC LF ADT 65W P A-1650-02AC LF AP .
120 Chapter 6 USB board USB board V olvi2 USB-BD 07570-1 (D) 55.AL401.00 2 T o uchpad board T ouch pad board Synaptics TM00450-001 T ou chpad Synaptics TM00450- 001 56.AGV01.001 T ouch pad board Synaptics TM00450-000 T ou chpad Synaptics TM00450- 000 56.
Chapter 6 121 Cables (cont.) Power cord 2.5A 250V So uth Africa BK (India) Cord 2.5A 250V South Africa Bk 27.01518.6 31 Power cord 10A 250V South Africa BK (India) Cord 10A 250V South Africa BK 27.01518.7 21 Power cord 10A 125V 3-pin US BK Code 10A 125V 3P US BK 27.
122 Chapter 6 Memory (cont.) SODIMM 1GB DDRII667 Hynix HYMP1 12S64CP6-Y5 LF SODIMM 1G HYMP1 12S64CP6-Y5 KN.1GB0G .012 SODIMM 1GB DDRII667 Infineon HYS64T128021EDL-3S LF SODIMM1G HYS64T128021EDL-3S-B2 KN.1GB02.036 SODIMM 2GB DDRII667 Hynix HYMP125S64CP8-Y5 LF SODIMM 2G HYMP125S64CP8-Y5 KN.
Chapter 6 123 HDD/Hard Disk Drive HDD bracket ASSY HDD bracket T ahoe 33 .AHP01.005 HDD module 80G 5400RPM SA T A HDD N80GB5.4KS for V olvi9 60 HDD 80GB SA T A Hitachi HTS541680J9SA00 HDD 80GB SA T A HTS541680J9SA00 KH.08007.021 HDD 80GB 5400RPM SA T A II HGST HTS542580K9SA00 HDD 80GB HGST HTS542580K9SA00 KH.
124 Chapter 6 CPU/Processor CPU Merom T2310 1.46G Intel IC CPU Merom T2310 1.46G PGA KC.23101.DTP CPU Merom T2330 1.6GHz IC CPU Merom T2330 1.6G PGA KC.23301.DTP Keyboard Keyboard 14_15KB-FV2 88KS White US International KB Darfon NSK-H3V1D UI US- IN88 KB.
Chapter 6 125 Keyboard (cont.) Keyboard 14_15KB-FV2 89KS White Swedish KB Darfon NSK-H3V0W SD Swedi89 KB.INT00.042 Keyboard 14_15KB-FV2 89KS White Belgium KB Darfon NSK-H3V1A BE BELGI89 KB.INT00.068 Keyboard 14_15KB-FV2 89KS White Brazilian Po rtuguese KB Darfon NSK-H3V1B BP BR-PO89 KB.
126 Chapter 6 RTC Battery RTC battery LI 3V 200 mAh Battery 3V CR2032 BBBCR2032BX 23.TCZV1.004 PCMCIA slot/PC card slot PCMCIA slot CONN Cardbus 4P 10057913- 21.H0153.0 01 Miscellaneous LCD screw rubber Rub circle LCD V o lvi 47.AHQ01.001 Name plate AS4715 Z Name plate 4715 U -CASE V olvi9 60 40.
Chapter 6 127 Aspire 4315 FRU List (No: LX.AKZ0C.007) Category Part Name Description Acer Part No. Adapter Adapter 65W Delta ADP-65KB DF A LF ADT 65W SADP-65KB DF A LF Delta AP .06501.013 Adapter 65W Liteon P A-1650- 02AC LF ADT 65W P A-1650-02AC LF AP .
128 Chapter 6 USB board USB board V olvi2 USB-BD 07570-1 (D) 55.AL401.00 2 T o uchpad board T ouch pad board Synaptics TM00450-001 T ou chpad Synaptics TM00450- 001 56.AGV01.001 T ouch pad board Synaptics TM00450-000 T ou chpad Synaptics TM00450- 000 56.
Chapter 6 129 Cables (cont.) Power cord 2.5A 250V So uth Africa BK (India) Cord 2.5A 250V South Africa Bk 27.01518.6 31 Power cord 10A 250V South Africa BK (India) Cord 10A 250V South Africa BK 27.01518.7 21 Power cord 10A 125V 3-pin US BK Code 10A 125V 3P US BK 27.
130 Chapter 6 Memory (cont.) SODIMM 1GB DDRII667 Hynix HYMP1 12S64CP6-Y5 LF SODIMM 1G HYMP1 12S64CP6-Y5 KN.1GB0G .012 SODIMM 1GB DDRII667 Infineon HYS64T128021EDL-3S LF SODIMM1G HYS64T128021EDL-3S-B2 KN.1GB02.036 SODIMM 2GB DDRII667 Hynix HYMP125S64CP8-Y5 LF SODIMM 2G HYMP125S64CP8-Y5 KN.
Chapter 6 131 HDD/Hard Disk Drive HDD bracket ASSY HDD bracket T ahoe 33 .AHP01.005 HDD module 80G 5400RPM SA T A HDD N80GB5.4KS for V olvi9 60 HDD 80GB SA T A Hitachi HTS541680J9SA00 HDD 80GB SA T A HTS541680J9SA00 KH.08007.021 HDD 80GB 5400RPM SA T A II HGST HTS542580K9SA00 HDD 80GB HGST HTS542580K9SA00 KH.
132 Chapter 6 CPU/Processor CPU Merom Cel-M 530 1.73G 1M FSB533 A-1 IC CPU Merom Cel-M 530 1.73G KC.NSR01.530 CPU Merom Merom Cel-M 540 1.86G Inte l IC CPU Merom Cel-M 540 1.86G KC.N0001.540 CPU Merom Cel-M 550 2.0G IC CPU Merom Cel-M 550 2.0G KC.N0001.
Chapter 6 133 Keyboard (cont.) Keyboard 14_15KB-FV2 89KS White UK KB Darfon NSK-H3V0U UK UK89 KB.INT00.038 Keyboard 14_15KB-FV2 89KS White Swedish KB Darfon NSK-H3V0W SD Swedi89 KB.INT00.042 Keyboard 14_15KB-FV2 89KS White Belgium KB Darfon NSK-H3V1A BE BELGI89 KB.
134 Chapter 6 LCD module (cont.) Microphone Microphone cab le FORG V olvi9 60 23.AL401.002 Microphone Microphone cab le SHAN V olvi9 60 23.AL401.002 S peaker S peaker set S peaker V olvi960 23.AL401.001 S peaker set S peaker V olvi960 #2 23.AL4 01.001 RTC Battery RTC battery LI 3V 200 mAh Battery 3V CR2032 BBBCR2032BX 23.
Chapter 6 135.
Appendix A 136 Aspire 4715Z/4315 NOTE: This document will be updated as more information becomes available. Model Definition and Configuration Appendix A.
Appendix B 137 This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of its system functions are tested under Windows ® Vista ™ B usiness, Vist a Home Prem ium, and Vist a Home Basic environment.
138 Appendix B Microsoft ® Windows ® Vista ™ Compatibility Test I/O Peripheral Comp atibility T est V endor Device Description Result External CRT Acer 21 1c21” N/A ViewSonic G220F P PF790 19”.
Appendix B 139 USB storage device Iomega USB zip 250MB P Fujitsu MO-1300 1.3G USB 2.0 N/A T ranscend 80GB HDD USB 2.0+IEEE 1394 P PQI 6-in-1 Flash card reader/wr iter 2 N/A Plextor DVD+R/RW USB 2.0 P Galileo Mass storage 2.5 travel kit with 1394 N/A LG DVD+R/RW 16X USB 2.
140 Appendix B 1 If system support s DVI, a D-sub interf ace supplemental test is required. 2 PQI 6-in-1 flash card reader/writer is not compatible with USB 2.
Appendix B 141 NIS P Launch Manager P Wireless AP P Bluetooth AP N/A Acrobat Reader P Offi ce P SW Utility and Applicat ion T e st Item Description Result.
142 Appendix B.
Appendix C 143 This section describe s online techni cal support servic es available to hel p you repair your Acer Systems. If you are a distributor , dealer , ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Un its may access our website.
144 Appendix C.
An important point after buying a device Acer 4315 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Acer 4315 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Acer 4315 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Acer 4315 you will learn all the available features of the product, as well as information on its operation. The information that you get Acer 4315 will certainly help you make a decision on the purchase.
If you already are a holder of Acer 4315, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Acer 4315.
However, one of the most important roles played by the user manual is to help in solving problems with Acer 4315. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Acer 4315 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
