Instruction/ maintenance manual of the product 4310 Acer
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Acer Aspire 4710/4310 Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.
ii Revision History Please refer to the table below for the up dat es made on T ravelmate 4720/43 20 service guide. Date Chapter Up date s.
iii Copyright Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any.
iv Disclaimer The information in this guide is subject to ch ange without notice. Acer Incorporated makes no representations or warranties, either e xpressed or implied, with respect to the contents hereof and specifically disclaims any warrantie s of merchantability or fitness for any particular purpose.
v Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might resu lt from doin g or not doing specific actions.
vi Preface Before using this information and the product it s upports, please read the fo llowing general info rma tion. 1. This Service Guide provides you with all techni cal information relating to the BASIC CONFIGUR A TION decided for Acer's "glo bal" product offering.
vii System Specification 1 Features 1 Your Acer Note book Tour 4 Front View 4 Closed Front View 5 Left View 6 Right View 7 Rear Panel 7 Bottom Panel 8 Indicators 9 Easy-launch Button s 10 Touchpad 11 .
viii External Module Dis assembly Process 50 External Modules Disassembly Flowchart 50 Removing the Battery Pack 51 Removing the SD Dummy Card 52 Removing the Express Dummy Card 52 Removing the Lower .
ix Bottom View 111 FRU (Field Replaceable Unit) List 115 Aspire 4710/4310 Explo ded Diagram 116 Aspire 4710 FRU List 117 Aspire 4710G FRU List 126 Aspire 4310 FRU List 135 Model Definition and Configu.
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Chapter 1 1 Features Below is a brief summary of the computer ’s many feature: Platform T Intel ® Core ™ 2 Duo Mobile Processor T7200 /T 7400/T7600 (4 MB L2 cach e, 2/2.16/2.33 GHz, 667 MHz FSB), T5300/T5500/T5600 (2 MB L2 cache, 1.73/1.6 6/1 .83 GHz, 667 MHz FSB), T2350/2 450 (2 MB L2 cache, 1.
2 Chapter 1 Input Devices T 88-/89-/93-key keyboard, with inverted "T" cursor layout; 2.5 mm (minimum) key travel T Seamless touchpad wit h 4-way scroll button T 12 function keys, four curso.
Chapter 1 3 T Height: 37/42 mm (1.45/1.65 inches) T Weight (approximately , with 6-cell battery): 2.65 kg (6.0 lbs.) (configuration may vary by models) Environment T T emperature: t Operating: 5 C to .
4 Chapter 1 Your Acer Notebook Tour After knowing your computer features, let us show you around your new Aspire computer . Front View # Item Description 1 Acer PureZone Internal microphone for sound recordi ng. 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output.
Chapter 1 5 Closed Front View # Icon Item Description 1 Unlimited volume control wheel Adjust the vo lume of the audio-out. 2 Latch Locks and releases the lid. 3 Line-in jack Accepts audio line-in devices (e.g., audio CD playe r , stereo walkman, mp3 player) 4 Microphone jack Accepts inputs from external microphones.
6 Chapter 1 Left View # Icon Item Description 1 Kensington lock slot Connects to a Kens ington-compatible computer security lock. 2 External di sp lay (VGA) port Connects to a display device (e.g., external monito r , LCD projec to r). 3 Modem (RJ-1 1) port Connects to a phone line.
Chapter 1 7 Right View Rear Panel # Icon Item Description 1 Optical drive Internal optical drive; accepts CDs or DVDs. 2 Optical disk access indicator Lights up when the optical drive is active. 3 Optical drive ej ect button Ejects the optical disk from the drive.
8 Chapter 1 Bottom Panel # Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery release latch Releases the battery for removal. 3 Battery lock Locks the battery in position. 4 Memory compartment Houses the computer's main memory .
Chapter 1 9 Indicators The computer has four easy-to-read status indicators: The front panel indicators are visible even when the compute r cover is closed up. NOTE: Battery LED status during charging: • A m b e r : Charging. • G r e e n : Charging complete.
10 Chapter 1 Easy-launch Buttons There are several conveniently located easy-l aunch butt ons. They are: mail, Web browser , Empowering Key < > and one u ser-programmable button. Press < > to run the Acer Empowe ring T echno logy . T he mail and Web browser buttons are p re-set to email and Internet programs, but can be reset by users.
Chapter 1 11 Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This mean s the cursor responds as you move yo ur finger across the surface of the touchpad. The centra l locati on on the palmrest provides optimum comfort and support.
12 Chapter 1 NOTE: When using the touchpad, keep it - and your fingers - dry and clean. Th e touchpad is sensitive to finger movement; hence, the lighter the to uch, the better the response . T app ing too hard will not increase the touchpad’ s responsiveness.
Chapter 1 13 Using the Keyboard The keyboard has full-sized keys and an embedd ed keypad, separate cursor keys, two Windows keys and twelve function keys, and two special keys. Lock Keys and Embedded Numeric Keypad The keyboard has three lock keys which yo u can to ggle on and off.
14 Chapter 1 Windows Keys The keyboard has two keys that perform Wi ndow s-specific functions. Key Icon Description Windows key Pressed alone, th is key has the same effect as clicking on the Windows S t art button; it launches the S tart menu.
Chapter 1 15 Hotkeys The computer employs hotkeys or key combinations to access most of the computer 's controls like screen brightness, volume out put and the BIOS utility . T o activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
16 Chapter 1 Special Keys Y ou can locate the Euro symbol and the US dollar si gn at the upper-center an d/or bottom-right of your keyboard. The Euro symbol 1.
Chapter 1 17 Acer Empowering Technology The Empowering T echnology toolbar makes it easy for you to access frequently used functions and manage your new Acer system. Displayed by default in the upper half o f your screen, it provid es access to the following utilities: T Acer eNet Ma nagement hoo ks up to location-based networks intelligentl y .
18 Chapter 1 Acer eNet Management Acer eNet Management helps you qu ickly connect to both wired and wireless networks in a variety of locations. T o access this utility , select "Acer eNet Management" from the Empowering T echnology to olbar or run the program from the Acer Empowering T echnolog y pro gram group in S tart menu.
Chapter 1 19 Acer eNet Management can sa ve network settings for a lo cation to a pro fil e, and automatically switch to the appropriate profile when you move from one loca ti on to another . Settings stored includ e network connectio n settings (IP and DNS settings, wireless AP details, etc.
20 Chapter 1 Acer ePower Management Acer ePower Management features a straightforward user interface for con fi guring your power management options. T o access this utility , select "Acer eP owe.
Chapter 1 21 Battery status For real-time battery life estimates based on curre nt usage, refer to the panel in the upper half of the window . Click the to view estimated battery life in sleep and hibernate modes.
22 Chapter 1 Acer eAudio Management Acer eAudio Manageme nt allows you to easily con trol the enhanced sound effects of Dolby® Home The ater™ on your system. Select " Movie " or " Game " mode to experience the awesom e realism of 5.
Chapter 1 23 Acer ePresentation Management Acer ePresentation Management lets y ou proj ect your computer's display to an external display device or projector using the hotkey: <Fn> + <F5> .
24 Chapter 1 Acer eDataSecurity Management Acer eDataSecurity Management is an encryption utility that protects your files from being accessed by unauthorized persons.
Chapter 1 25 Acer eLock Management Acer eLock Management is simple yet effe ctive utility that allows you to lock removable storage, optical and floppy drive devices to ensure that data ca n't be stolen while you r system is unattended.
26 Chapter 1 Acer eRecovery Management Acer eRecovery Management is a versatile backu p utility . It allows you to create full or increme ntal backups, burn the factory default image to optical disc, and rest ore from pr eviously created backups or reinstall applications and drivers.
Chapter 1 27 Acer eSettings Management Acer eSettings Manage ment allows you to inspect hard ware specificati ons, set BIOS passwords and modify boot options. Acer eSettings Manage ment also: T Provides a simple graphical user interface for navigation.
28 Chapter 1 Windows Mobility Center The Windows Mobil ity Center collects key mobile-relate d system settings in one e asy-to-find place, so you can quickly configure your Acer system to fit the situation as you change locations, networks or activities.
Chapter 1 29 Using the System Utilities Acer GridVista (dual-display compatible) T o enable the dua l display feature of your notebook, fi rst ensure that a second display is connected, then, open the Display Settings properties box using the Con trol Panel or by right-clicking the Windows desktop and selecting Personalize .
30 Chapter 1 NOTE: Please ensure that the resol ution setting of yo ur second monitor is set to the manufacturer's recommended value. Launch Manager Launch Manager allo ws you to set the four easy-l aunch buttons located abo ve the keyboard.
Chapter 1 31 Norton Internet Security Norton Internet Security is an anti-virus utility that can protect against viruses, keeping your data safe and secure. How do I check for viruses? 1. Double-click the Norton Internet Security icon on th e Windows desktop.
32 Chapter 1 Hardware Specifications and Configurations Processor Item Specification CPU type Intel Core 2 Duo T7200 Mobile Proces sor Intel Core 2 Duo T7400 Mobile Proces sor Intel Core 2 Duo T7600 M.
Chapter 1 33 Buffer size (MB) 8 8.192 8 8 Media transfer rate (Mbytes/s, max) 540 300 600 N/A Interface transfer rate (Mbytes/s, max) 150 MB/s N/A 1 50 MB/s 150 MB/s V ol tage tolerance 5V(DC) +/- 5% 5V(DC) +/- 5% 5 V(DC) +/- 5% 5V(DC) +/- 5% BIOS Item Sp ecification BIOS vendor Phoenix BIOS V ersion v0.
34 Chapter 1 Audio Item Specification Audio controller Realtek ALC268 Codec Features T wo built-in stereo spea ke rs, Support s high definition audio, Built-in microphone, MS-sound compatible PCMCIA P.
Chapter 1 35 Keyboar d an d In put Devices Item Specification Keyboard controller Winbond WPC8768L Model name Acer FineT ouch keyboard Features 5-degree curve, 88-/89- key , invert ed “T” cursor layout, 2.
36 Chapter 1 DVD Drive Interface Item S pec ification V en dor Sony Pioneer Philips BenQ Panasonic Model name AD-7560A DVR-K17RS DS-8A1P U J-850 Drive typ e Internal Slim DV D/CD writ er Data transfer.
Chapter 1 37 Battery Item S pecification V en dor Panasonic Sanyo Sony Simplo Battery T y pe Li -ion Li-ion L i-ion Li-ion Pack capacity 6 cell: 2.0 mAh 6 cell: 2.4 mAh 6 cell: 2.0 mAh 6 cell: 2.4 mAh 6 ce ll: 2.0 mAh 6 cell: 2.4 mAh 6 cell: 2.0 mAh 6 cell: 2.
38 Chapter 1 AC Adapter Item S pecification V endor Delta Lite-On Model Name ADP-90SB BBDAF P A-1900-24 AR ADP-90SB BBEA LF P A-1900-04 WR Output rating 19 V/4.74 A, 90 W 19 V , 90 W Input (V ac) 90 ~ 270 100 ~ 240 System Power Manag ement ACPI mode Power Management Off • Mech.
Chapter 2 39 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into your system’ s BIOS (Basic Input/Output System). Since most systems are already properly configured and optimized , there is no need to run this uti lity .
40 Chapter 2 Information Menu NOTE: The system configuration informati on varies in different models. Parameter Description CPU T ype T ype o f processor currently installed in the system. CPU S peed S peed of the processor currently installed in the system.
Chapter 2 41 Main Menu Parameter Description Format/Option System T ime Set the system time following the hour-minute-second format. Format: HH:MM:SS (hour:minute:second) System Date Set the date following the weekday-month-day-year format. Format MM/DD/YYYY (month/day/year) System Memory T otal size of system memory detected during POST .
42 Chapter 2 Security Menu NOTE: Refer to the “Removing a System Password” sect ion for more information on how to remove a passw ord. Parameter Description Option Supervisor Password Is Indicates wh ether a supervisor password has been assigned. Clear or Set User Password Is Indicate s whether a user password has been assigned.
Chapter 2 43 Setting a System Password 1. Use the up / down keys to select a password parameter (Set Su pervisor Password, Set User Passwor d, or Set Secondary MAS.Disk Password), then press Enter . A Password box will appear . 2. T ype a password then press Enter .
44 Chapter 2 Boot Menu This menu allows you to set the drive priority during system boot-up. The system will attempt to boot from the first device on the list. If the first device is not availab le, it will continue down the list until it reaches an available device.
Chapter 2 45 Exit Menu Parameter Description Exit Saving Changes Save changes made and close the BIOS setup. Exit Discarding Changes Discards changes made and close the BIOS setup. Load Setup Defaults Loads the default settings for all BIOS setup parameters.
46 Chapter 2.
Chapter 3 47 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . Disassembly Requirements T o disassembl e the computer , .
48 Chapter 3 General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system.
Chapter 3 49 Disassembly Process The disassembly proc ess is divided into the following stages: T External module disassemb ly T Main unit disassembly T LCD module disassembly The flowcharts provided in the succe eding disassembl y sections illustrate the entire disassembly sequence.
50 Chapter 3 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graph ic representation on the entire disassembly sequence and instru cts you on the components that need to be removed during serv icing .
Chapter 3 51 Removing the Battery Pack 1. T urn base un i t ove r . 2. Slide the battery lock/unlock l atc h to the unlock position (1). 3. Slide and hold the battery release la tch to the release position (2). 4. Remove the battery from the main unit (3).
52 Chapter 3 Removing the SD Dummy Card 1. See “Removing the Battery Pack” on page 51. 2. Push against the card, as if you were pushing it further into the slot, letting the card spring out. 3. Remove the card from the slot. Removing the Express Dummy Card 1.
Chapter 3 53 3. Remove the card from the slot. Removing the Lower Cover 1. See “Removing the Battery Pack” on page 51. 2. T urn the base unit over , then loo sen the eight screws (A) on the lower cover . 3. Use a plastic flat-blade screwdriver to pry open the lower cover .
54 Chapter 3 4. Remove the lower cover from the lower case. Removing the DIMM 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Lower Cover” on page 53. 3. Push out the latches on both sides of the DIMM socket to release the DIMM.
Chapter 3 55 Removing the WLAN Board Module 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Lower Cover” on page 53. 3. Detach the wireless board barcode label from the WLAN board. 4. Disconnect the two antenna cables from the WLAN bo ard, then move the ant ennas away from the board .
56 Chapter 3 6. Detach the WLAN board from the WLAN socket. NOTE: When attaching the antennas back to the WLAN boar d, make sure the cab le are routed properly . Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 51. 2.
Chapter 3 57 7. Remove the two screws (A) on the HDD bracket. 8. Remove the hard d isk drive. Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Lower Cover” on page 53. 3. Remove the screw (C) on the bottom side of the unit, as shown.
58 Chapter 3 4. Using the flat-blade screwdriver , press the end of th e module forward, th en slid e out the optical drive module from the main unit. 5. Remove the two screws (D) securing the optical brac ket and remove the locker bracket from the optical disk drive module.
Chapter 3 59 Main Unit Disassembly Process Main Unit Disassembly Flowchart MAIN UNIT KEYBOARD MAIN UNIT DISASSEMBL Y LCD MODULE Fx4 UPPER CASE Ax3, Cx1 1 TOUCHP AD BRACKET ASSEMBL Y Ax2 CPU HEA TSINK .
60 Chapter 3 Removing the CPU Heatsink Module 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Lower Cover” on page 53. 3. Detach the heatsink cable from the mainboard. 4. Loosen the four spring-lo aded screws on the heatsink in the order shown.
Chapter 3 61 Removing the CPU 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Lower Cover” on page 53. 3. See “Removing the CPU Heatsink Module” on page 60. 4. Using a f lat screwdriver , turn the CPU socket la tch to the unlock position by ali gning the latch to the unlo ck symbol, then remove the CPU.
62 Chapter 3 Removing the Keyboard 1. See “Removing the Battery Pack” on page 51. 2. Press the plastic flat-b lade screwdriver to th e notche s, sh own below , to disengage the keyboard from th e main unit. 3. Carefully pry up and out the keyboard and turn it over .
Chapter 3 63 Removing the Middle Cover 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Keyboard ” on page 62. 3. Open the LCD screen all the way to facilitate the easy removal of the middle cove r . 4. Carefully insert the flat screwdriver be tween the middle cover a nd lower case and gently pry up the middle cover .
64 Chapter 3 Removing the Power Board 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Keyboard ” on page 62. 3. See “Removing the Middle Cover” on page 63. 4. Remove the three screws (A) from the power board. 5. Remove the power board.
Chapter 3 65 6. Disconnect the LCD coaxial cable from the mainboard . 7. Pull out the antenna cables as shown. 8. T urn the system over and remove the two screws (F) from the base of the unit. Step Size (Quantity) Color To r q u e 1~2 M2.5 x L8 (2) Black 4.
66 Chapter 3 9. Remove the two screws (F) from the left and right hinge of the LCD module. 10. Carefully remove the L CD module from the b ase unit. NOTE: Make sure the cables are routed we ll befor e connecting the cables back to the unit. Separating the Upper Case from the Lower Case 1.
Chapter 3 67 14. Remove the three screws (A) on the upper case. 15. Disconnect the speaker cable from the mainboard. 16. Detach the launch board cable from the mainboard.
68 Chapter 3 17. Detach the touchpad cable from the mainboard. 18. Detach the power board cable from the mainboard. 19. T urn the system over and remove the eleven screws (C) on the lower case. Step Size (Quantity) Color To r q u e 1~1 1 M2 x L6 (1 1) Black 3.
Chapter 3 69 20. Gently detach the uppe r ca se from the lower case. Removing the Speaker Modules 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the SD Dummy Card” on page 52. 3. See “Removing the Express Dummy Card” on page 52.
70 Chapter 3 16. Remove the speakers. Removing the Launch Board 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the SD Dummy Card” on page 52. 3. See “Removing the Express Dummy Card” on page 52. 4. See “Removing the Lower Cover” on page 53.
Chapter 3 71 16. Remove the bracket. 17. Remove the three screws (A) from the launch board. 18. Remove the launch board. Step Size (Quantity) Color To r q u e 1~3 M2 x L4 (3) Black 1.
72 Chapter 3 Removing the Touchpad Board Module 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the SD Dummy Card” on page 52. 3. See “Removing the Express Dummy Card” on page 52. 4. See “Removing the Lower Cover” on page 53.
Chapter 3 73 17. Carefully in se rt th e flat screwdriver under the side of the t ouchp ad board and gently pry up the b oard. 18. Continue prying the board until it releases fr om the upper case, then remove the board. Removing the Bluetooth Board 1.
74 Chapter 3 15. Disconnect the Bluetooth cable from the mainboard. 16. Carefully detach the Bluetooth board from the lower case. Removing the USB board 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the SD Dummy Card” on page 52.
Chapter 3 75 15. Disconnect the USB FFC (flat flexible cable) from the mainboard. 16. Pull out the AC input cable and move away from the USB board. 17. Remove the screw (A) on the USB board. Step Size (Quantity) Color To r q u e 1~2 M2 x L4 (2) Black 1.
76 Chapter 3 18. Remove the USB board. Removing the Mainboard 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the SD Dummy Card” on page 52. 3. See “Removing the Express Dummy Card” on page 52. 4. See “Removing the Lower Cover” on page 53.
Chapter 3 77 18. Remove the two screws (A) holding the mainboard to the lower case. 19. Carefully detach the mainboard from the lower case. Removing the Modem Board 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the SD Dummy Card” on page 52.
78 Chapter 3 17. See “Removing the Mainboard” on page 76. 18. Disconnect the modem cable fro m the mainboard. 19. Detach the masking tape from the mainboard. 20. Remove the two screws (A) on the modem board. Step Size (Quantity) Color To r q u e 1~2 M2 x L4 (2) Silver 1.
Chapter 3 79 21. Detach the modem board from the mainboard. Removing the RTC Battery 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the SD Dummy Card” on page 52. 3. See “Removing the Express Dummy Card” on page 52. 4. See “Removing the Lower Cover” on page 53.
80 Chapter 3 19. Carefully detach the RTC batt ery from the SD card slot..
Chapter 3 81 LCD Module Disassembly Process LCD Module Disassembly Flowchart Main Screw List Item Screw Part No. G M2.5 x L6 86.00E33.736 H M2 x L3 86.
82 Chapter 3 Removing the LCD Bezel 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Lower Cover” on page 53. 3. See “Removing the DIMM” on page 54. 4. See “Removing the WLAN Board Module” on page 55. 5. See “Removing the Hard Disk Drive Module” on page 56.
Chapter 3 83 14. Carefully pry open the LCD bezel and re move the bezel from the LCD module. Removing the Inverter Board 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Lower Cover” on page 53. 3. See “Removing the DIMM” on page 54.
84 Chapter 3 14. T urn the inverter board over . 15. Disconnect the 2P cable from the inverter board, t hen disconnect the inverter board cable from its connector . 16. Remove the inverter board. Removing the LCD with Brackets 1. See “Removing the Battery Pack” on page 51.
Chapter 3 85 14. Remove the two screws (G) securing the left and right LCD brackets to the LCD back cover . 15. Detach the LCD with the brackets from the back cover , then turn it over . 16. Detach the acetic tapes holding the cables to the back panel.
86 Chapter 3 17. Detach the acetic tapes holding the FPC cable to the edge of the LCD panel. 18. Detach the acetic tape securing the FPC connector . 19.
Chapter 3 87 Removing the LCD Brackets 1. See “Removing the Battery Pack” on page 51. 2. See “Removing the Lower Cover” on page 53. 3. See “Removing the DIMM” on page 54. 4. See “Removing the WLAN Board Module” on page 55. 5. See “Removing the Hard Disk Drive Module” on page 56.
88 Chapter 3 15. See “Removing the LCD Brackets” on page 87. 16. Remove the two screws (G) securing the left and right LCD module hinges. 17. Remove the left and right hinges from the LCD back cover . Removing the Antennas 1. See “Removing the Battery Pack” on page 51.
Chapter 3 89 15. Detach the gasket tape holding the right antenna in place, remove the antenna bracket, then carefully remove the antenna. 16. Detach the gasket tape holding the lef t antenna in place, remove the ante nna bracket, then carefully remove the antenna.
90 Chapter 3 13. See “Removing the Inverter Board” on page 83. 14. See “Removing the LCD with Brackets” on page 84. 15. See “Removing the Antenna s” on page 88. 16. Carefully remove the microp hone cable fr om underneath the adhesive aluminum fo il.
Chapter 4 91 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses.
92 Chapter 4 System Check Procedures External CD/DVD-ROM Drive Check Perform the following p rocedures to isolate the po ssible proble m a controller, drive, or CD-ROM. NOTE: Make sure that the CD-ROM does not have any label attached to it. The label may d amage the drive or cause drive failure.
Chapter 4 93 Power System Check Do the following: 1. Remove the battery pack. 2. Connect the power adapter and check the power sup ply . 3. Disconnect the power ada pter and install the battery pack; then check that pow er supply .
94 Chapter 4 Touchpad Check If the touchpad doesn’t work, do the fo llowing procedures in sequence to correct the problem. Do not repl ace a non-defective FRU: 1. After rebooting, run T racking Pad PS2 Mode Driver . For example Syn touch driver . 2.
Chapter 4 95 Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the ori ginal part back in the computer .
96 Chapter 4 Index of Error Messages Error Message List Error Messages Check or do the following in sequence: S tuck Key See “Keyboard or Auxiliary Input Device Check” on page 92. System CMOS ch ecksum bad - Default configura ti o n use d T RTC battery .
Chapter 4 97 No beep, power-on indicator turns off and LCD is blank. T Power source (battery pack and power adapter). See “Power System Check” on page 93. T Ensure every connector is connected tightly a nd correctly . T Reconnect the DIMM. T LED boar d T Mainboard No beep, power-on indicator turns on and LCD is blank.
98 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h V eri fy Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize .
Chapter 4 99 46h 2-1-2-3 Check ROM copyright no tice 48h Check video con figuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all vi deo adapters in system 4Bh QuietBoot start (op.
100 Chapter 4 8Ah Initialize Extended BIOS Data Area 8Bh T est and initial ize PS/2 mouse 8Ch Initialize floppy contro ller 8Fh Determine numb er of A T A drives (optio nal) 90h Initialize hard-disk c.
Chapter 4 101 * If the BIOS detects error 2C , 2E, or 3O (base 512K RAM er ror), it displays an additional word-bitmap (xxxx) indicatin g the address line or bits that failed. For example, "2C 0002" means address line 1 ( bit one set) has failed.
102 Chapter 4 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Check or d o the following in sequence LCD backlight doesn't work LCD is too da rk LCD brightness cann ot be adjusted LCD contrast cann ot be adjusted T Run “Load Setup Defaults” in BI OS Setup Utility , then reboot system.
Chapter 4 103 The system doesn’t power-off. T Power source (battery pack and power adapter). Se e “Power System Check” on page 93. T Hold and press the power switch for more than 4 seconds. T Mainboard Battery can’t be charged T See “Check the Battery Pack” on page 93.
104 Chapter 4 The system doesn't resume from hibernation mode. T See “Save to Disk (S4)” on page 44. T Hard disk connection board T Hard disk drive T Mainboard The system doesn't resume from standby mode after opening the LCD. T See “Save to Disk (S4)” on page 44.
Chapter 4 105 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmin ed Problems” on page 107. Modem-Related Symptoms Symptom / Error Check or do the following in sequ ence Internal modem does not work correctly .
106 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothin g to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists.
Chapter 4 107 Undetermined Problems The diagnostic proble ms does not identify which ad apter or device failed, which installed device s are incorrect, whether a short circuit is suspected, or whether the system is inoperative. NOTE: V eri fy th at all attached devices are supported by the computer.
108 Chapter 4.
Chapter 5 109 System Block Diagram System Block Diagram and Connector Locations Chapter 5.
11 0 Chapter 5 Board Layout T op View # Item # Item 1 LCD co nnector 6 Power board cabl e connector 2 Internal microphone cable connector 7 USB board cable connector 3 Speaker cable connector 8 Expres.
Chapter 5 111 Bottom View # Item # Item 1 AC-in jack 1 1 5-in-1 card reader 2 Mini -card connector 12 RTC battery cable connector 3 Battery cab le connector 13 Modem board 4 CPU 14 Volume control whee.
11 2 Chapter 5 Switch Setting Short G68 to clear password..
Chapter 5 11 3 Standard Operation Procedures of Password Bypassing and BIOS Recovery For RD and CSD to debug easily , the system provide one hardwa re DIP switch for Bypassing Password Check, and one Hotkey to enable BIOS Recovery . 1. DIP Switches: 2.
11 4 Chapter 5 3. Restore BIOS by the Crisis Di sk Enable this function by pressing the combination: Fn+ESC , and pressing the Power Button . T o use this function, it is strongly recommended that the AC adap ter is connected to the syste m and plug-in to a wall outlet and the Battery is also in the system.
Chapter 6 11 5 This chapter offers the FRU (Field Replaceable Unit) list in global configuration of Aspire 4710/4310. Refer to this chapter whenever ordering the parts to repair or for RMA (Return Merchandise Authorization). NOTE: When ordering FRU parts, check the most up-to-date information available on your regional web or channel.
11 6 Chapter 4 Aspire 4710/4310 Exploded Diagram.
Chapter 4 11 7 Aspire 4710 FRU List Category Part Name Description Acer Part No. Adapter Adapter 65W Delta ADP-65KB DF A LF ADT 65W SADP-65KB DF A LF Delta AP .06501.013 Adapter 65W Liteon P A-1650- 02WR ADT 65W Liteon P A-1 650- 02WR AP .06503 .01 1 Adapter 65W Liteon P A-1650- 02AC LF ADT 65W P A-1650-02AC LF AP .
11 8 Chapter 4 Power board V olvi PWR-BD 06627-1 (D) PD 55.4U703.0 01G Wireless LAN bo a r d Wireless LAN 802.1 1ABGN Kedron M OW1 WLAN 802.1 1ABGN Kedron MOW1 KI.KDN01.001 Wireless LAN 802.1 1ABGN Kedron M OW2 WLAN 802.1 1ABGN Kedron MOW2 KI.KDN01.002 Wireless LAN 802.
Chapter 4 11 9 Cables (cont.) P ower cord 16A 250V South Africa BK Code 16A 250V South Africa BK 27.01518.6 81 Power cord 10A 250V Swiss Code Swiss Power 10A 250V BK 27.01518.5 81 Power cord 10A 250V 3-pin Swiss BK Code 10A 250 V 3P Swiss Bk 27.0 1518.
120 Chapter 4 Memory SDIMM 1GB Hynix HYMP512S64CP8-Y5 AB SODIMM 1G HYMP512S64CP8-Y5 AB KN.1GB0G .006 SDIMM 1GB Nanya NT1G T64U8HB0BN-3C SODIMM 1G NT1G T64U8HB0BN-3C KN.1GB03.014 SDIMM 1GB Samsung M470T2953EZ3-CE6 SODIMM 1GB M470T2953EZ3-CE6 KN.1GB0B.01 1 SDIMM 512MB Hynix HYMP564S64CP6-Y5 AB SODIMM 512M HYMP564S64CP6-Y5 AB KN.
Chapter 4 121 HDD/Hard Disk Drive HDD bracket ASSY HDD bracket 60.4T918.001 HDD module 80G 5400RPM SA T A HDD N8 0GB5.4KS Bracket G2.HDAHQ.001 HDD 80GB SA T A Hitachi HTS541680J9SA00 HDD 80GB SA T A HTS541680J9SA00 KH.08007.021 HDD 80GB Seagate ST98081 1AS HDD 80 GB SG T ST98081 1AS KH.
122 Chapter 4 CPU/Processor CPU Merom T5500 1.66GHz Intel IC CPU Merom T 5500 1.66G PGA B KC.55001.DTP CPU Merom T5300 1.73GHz Intel IC CPU Merom T 5300 1.73G PGA KC.53001.DTP CPU Merom T5500 1.66GHz Intel IC CPU Merom T 5500 1.66G PGA KC.55L01.DTP CPU Merom T5600 1.
Chapter 4 123 Keyboard (cont.) Keyboard 89 key Darfon NSK- H3V0C CZ Czech KB Darfon NSK-H3V0C Czech89 9J.N5982.V0C Keyboard 89 key Darfon NSK- H3V0D DM Danish KB Darfon NSK-H3V0D DM Danis89 9J.N5982.V0D Keyboard 89 key Darfon NSK- H3V0E IT Italian KB Darfon NSK-H3V0E IT Itali89 9J.
124 Chapter 4 LCD module (cont.) Camera CMOS 0. 3M Suyi n CN0314-OV03 U Camera C MOS 0.3M CN0314- OV03 U 57.TK901.0 01 Camera CMOS 0. 3M Biso n BN30V40717300 Camera CMOS 0.3M BN30V40717300 57.T K501.001 LCD bracket righ t Bracket LCD R 33.4T9 04 .0 0 1 LCD bracket left Bracket LCD L 33.
Chapter 4 125 Miscellaneous LCD screw rubber Rub circle LCD 47.4 U702.001 Name plate Name pl ate AS4710 42.4U706.001 Screws Screw Screw M2xL3 (white) 86.00C07.220 Screw Screw M2.5xL6 nylok CR3+ 86.00E33.736 Screw Screw M2.5xL8 nylok CR3+ 86.00E34.738 Screw Screw W AF M2x4 BZnylok CR3+ 86.
126 Chapter 4 Aspire 4710G FRU List Category Part Name Description Acer Part No. Adapter Adapter 90W Delta ADP-90SB BBEA LF ADP 90W Delta ADP-90SB BBEA LF AP .09 001.013 Adapter 90W Delta ADP-90SB BBDAF ADT 90W Delta ADP-90S B BBDAF AP .09001.010 Adapter 90W Liteon P A-1900- 24AR ADT 90W Liteon P A-1900- 24AR AP .
Chapter 4 127 USB board T ah oe USB-BD 06628 -1 PD (D) 55.4T904.001G Power board V olvi PWR-BD 06627-1 (D) PD 55.4U703.0 01G Wireless LAN bo a r d Wireless LAN 802.1 1ABGN Kedron M OW1 WLAN 802.1 1ABGN Kedron MOW1 KI.KDN01.001 Wireless LAN 802.1 1ABGN Kedron M OW2 WLAN 802.
128 Chapter 4 Cables (cont.) P ower cord 10A 250V 3-pin South Africa Code South Africa 10A 250V BK 27.01518.5 71 Power cord 16A 250V South Africa BK Code 16A 250V South Africa BK 27.01518.6 81 Power cord 10A 250V Swiss Code Swiss Power 10A 250V BK 27.
Chapter 4 129 Middle cover ASSY M-c over 60.4 U701.001 VGA bracket ASSY MXM BRT 60.4T933.002 Upper case w/ speaker U-C ase ASSY AS4710 60.4U709.001 Memory SDIMM 1GB Hynix HYMP512S64CP8-Y5 AB SODIMM 1G HYMP512S64CP8-Y5 AB KN.1GB0G .006 SDIMM 1GB Nanya NT1G T64U8HB0BN-3C SODIMM 1G NT1G T64U8HB0BN-3C KN.
130 Chapter 4 HDD/Hard Disk Drive HDD bracket ASSY HDD bracket 60.4T918.001 HDD module 80G 5400RPM SA T A HDD N8 0GB5.4KS Bracket G2.HDAHQ.001 HDD 80GB SA T A Hitachi HTS541680J9SA00 HDD 80GB SA T A HTS541680J9SA00 KH.08007.021 HDD 80GB Seagate ST98081 1AS HDD 80 GB SG T ST98081 1AS KH.
Chapter 4 131 CPU/Processor CPU Merom T5500 1.66GHz Intel IC CPU Merom T 5500 1.66G PGA B KC.55001.DTP CPU Merom T5300 1.73GHz Intel IC CPU Merom T 5300 1.73G PGA KC.53001.DTP CPU Merom T5500 1.66GHz Intel IC CPU Merom T 5500 1.66G PGA KC.55L01.DTP CPU Merom T5600 1.
132 Chapter 4 Keyboard (cont.) Keyboard 89 key Darfon NSK- H3V0C CZ Czech KB Darfon NSK-H3V0C Czech89 9J.N5982.V0C Keyboard 89 key Darfon NSK- H3V0D DM Danish KB Darfon NSK-H3V0D DM Danis89 9J.N5982.V0D Keyboard 89 key Darfon NSK- H3V0E IT Italian KB Darfon NSK-H3V0E IT Itali89 9J.
Chapter 4 133 LCD module (cont.) Camera CMOS 0. 3M Suyi n CN0314-OV03 U Camera C MOS 0.3M CN0314- OV03 U 57.TK901.0 01 Camera CMOS 0. 3M Biso n BN30V40717300 Camera CMOS 0.3M BN30V40717300 57.T K501.001 LCD bracket righ t Bracket LCD R 33.4T9 04 .0 0 1 LCD bracket left Bracket LCD L 33.
134 Chapter 4 Miscellaneous LCD screw rubber Rub circle LCD 47.4 U702.001 Name plate Name pl ate AS4710 42.4U706.001 Screws Screw Screw M2xL3 (white) 86.00C07.220 Screw Screw M2.5xL6 nylok CR3+ 86.00E33.736 Screw Screw M2.5xL8 nylok CR3+ 86.00E34.738 Screw Screw W AF M2x4 BZnylok CR3+ 86.
Chapter 4 135 Aspire 4310 FRU List Category Part Name Description Acer Part No. Adapter Adapter 65W Delta SADP-65KB DF A LF ADT 65W SADP-65KB DF A LF Delta AP .06501.013 Adapter 65W Liteon P A-1650- 02WR ADT 65W Liteon P A-1 650- 02WR AP .06503 .01 1 Adapter 65W Liteon P A-1650- 02AC LF ADT 65W P A-1650-02AC LF AP .
136 Chapter 4 Power board V olvi PWR-BD 06627-1 (D) PD 55.4U703.0 01G Wireless LAN bo a r d Wireless LAN 802.1 1ABGN Kedron M OW1 WLAN 802.1 1ABGN Kedron MOW1 KI.KDN01.001 Wireless LAN 802.1 1ABGN Kedron M OW2 WLAN 802.1 1ABGN Kedron MOW2 KI.KDN01.002 Wireless LAN 802.
Chapter 4 137 Cables (cont.) P ower cord 16A 250V South Africa BK Code 16A 250V South Africa BK 27.01518.6 81 Power cord 10A 250V Swiss Code Swiss Power 10A 250V BK 27.01518.5 81 Power cord 10A 250V 3-pin Swiss BK Code 10A 250 V 3P Swiss Bk 27.0 1518.
138 Chapter 4 Memory SDIMM 1GB Hynix HYMP512S64CP8-Y5 AB SODIMM 1G HYMP512S64CP8-Y5 AB KN.1GB0G .006 SDIMM 1GB Nanya NT1G T64U8HB0BN-3C SODIMM 1G NT1G T64U8HB0BN-3C KN.1GB03.014 SDIMM 1GB Samsung M470T2953EZ3-CE6 SODIMM 1GB M470T2953EZ3-CE6 KN.1GB0B.01 1 SDIMM 512MB Hynix HYMP564S64CP6-Y5 AB SODIMM 512M HYMP564S64CP6-Y5 AB KN.
Chapter 4 139 HDD bracket ASSY HDD bracket 60.4T918.001 HDD module 80G 5400RPM SA T A HDD N8 0GB5.4KS Bracket G2.HDAHQ.001 HDD 80GB SA T A Hitachi HTS541680J9SA00 HDD 80GB SA T A HTS541680J9SA00 KH.08007.021 HDD 80GB Seagate ST98081 1AS HDD 80 GB SG T ST98081 1AS KH.
140 Chapter 4 CPU/Processor CPU Merom T5500 1.66GHz Intel IC CPU Merom T 5500 1.66G PGA B KC.55001.DTP CPU Merom T5300 1.73GHz Intel IC CPU Merom T 5300 1.73G PGA KC.53001.DTP CPU Merom T5500 1.66GHz Intel IC CPU Merom T 5500 1.66G PGA KC.55L01.DTP CPU Merom T5600 1.
Chapter 4 141 Keyboard (cont.) Keyboard 89 key Darfon NSK- H3V0C CZ Czech KB Darfon NSK-H3V0C Czech89 9J.N5982.V0C Keyboard 89 key Darfon NSK- H3V0D DM Danish KB Darfon NSK-H3V0D DM Danis89 9J.N5982.V0D Keyboard 89 key Darfon NSK- H3V0E IT Italian KB Darfon NSK-H3V0E IT Itali89 9J.
142 Chapter 4 LCD module (cont.) Camera CMOS 0. 3M Suyi n CN0314-OV03 U Camera C MOS 0.3M CN0314- OV03 U 57.TK901.0 01 Camera CMOS 0. 3M Biso n BN30V40717300 Camera CMOS 0.3M BN30V40717300 57.T K501.001 LCD bracket righ t Bracket LCD R 33.4T9 04 .0 0 1 LCD bracket left Bracket LCD L 33.
Chapter 4 143 Miscellaneous LCD screw rubber Rub circle LCD 47.4 U702.001 Name plate Name pl ate AS4310 42.4U705.001 Screws Screw Screw M2xL3 (white) 86.00C07.220 Screw Screw M2.5xL6 nylok CR3+ 86.00E33.736 Screw Screw M2.5xL8 nylok CR3+ 86.00E34.738 Screw Screw W AF M2x4 BZnylok CR3+ 86.
Appendix A 144 Aspire 4710/4310 Model RO Count ry Acer Part no Descriptio n CPU LCD DIMM 1 DIMM 2 HDD 1 (GB) ODD Wireless LAN Bluetoot h Model Definition and Configuration Appendix A.
145 Appendix A.
Appendix A 146.
Appendix B 147 This computer ’s compat ibility is tested and verified by Acer’s internal testing department. All of it s system functions are tested under Windows ® Vista ™ B usiness, Vist a Home Prem ium, and Vist a Home Basic environment.
148 Appendix B Microsoft ® Windows ® Vista ™ Compatibility Test I/O Peripheral Comp atibility T est V endor Device Description Result External CRT Acer 21 1c21” P ViewSonic G220F P PF790 19” P.
Appendix B 149 USB storage device Iomega USB zip 250MB P Fujitsu MO-1300 1.3G USB 2.0 P T ranscend 80GB HDD USB 2.0+IEEE 1394 P PQI 6-in-1 Flash card reader/wr ite r 2 P Plextor DVD+R/RW USB 2.0 P Galileo Mass storage 2.5 travel kit with 1394 P LG DVD+R/RW 16X USB 2.
150 Appendix B 1 If system support s DVI, a D-sub interf ace supplemental test is required. 2 PQI 6-in-1 flash card reader/wr iter is not compatible with USB 2.
Appendix B 151 Lexar High speed 512MB memory stick Pro Duo P High speed 1GB memory stick Pro Duo P SanDisk MS Pro 1GB memory card P Sony Memory stick Pro 512MB P MS Pro Duo 2GB high speed P MS Pro 2GB.
152 Appendix B SW Utility and Applicat ion T e st Item Description Result PowerDVD P Windows DVD Maker P NTI-CD Maker P NIS P Launch Manager P Wireless AP P Bluetooth AP P Acrobat Reader P Offi ce P.
Appendix C 153 This section describe s online techni cal support services av ailable to help you repair your Acer Systems. If you are a distributor , dealer , ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Un its may access our website.
154 Appendix C.
An important point after buying a device Acer 4310 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Acer 4310 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Acer 4310 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Acer 4310 you will learn all the available features of the product, as well as information on its operation. The information that you get Acer 4310 will certainly help you make a decision on the purchase.
If you already are a holder of Acer 4310, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Acer 4310.
However, one of the most important roles played by the user manual is to help in solving problems with Acer 4310. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Acer 4310 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
