Instruction/ maintenance manual of the product SX-200 ICP Polycom
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NetLink e340/h340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 I CP Conf igur ation and Administr ation Part Number: 72-1084- 02 Issue G.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 2 Trademark Information Polycom® and the logo designs SpectraLink® LinkPlus Link NetLink SVP Are trademarks and r egistered trademarks of Polycom, Inc.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 3 Table of Contents 1. About This Document 4 1.1 Referenced Documents 4 1.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 5 1.3 Icons and Conventions This manual uses the following icons and conventions.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 6 2. NetLink e340/h340/i6 40 Wireless T elephone Over view The NetLink e340/h340/i640 Wireless Telephone is a mobile handset for workplace IP telephone systems.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 7 2.2 Quick Start Guide 1. A wireless LAN must be properly configur ed and operational through the use of 802.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 11 3. The NetLink Wireless T elephone NetLink e340/h340 1 Wireless Telephone NetLink i640 Wireless Telephone 3.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 14 3.3 Startup Sequence The handset goes through an initialization sequence at startup.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 15 3.4 Handset Modes Standby (on-hook) In the standby mode the handset is waiting for an incoming call or for the user to place an outgoing call.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 18 Entering and editing Admin menu options An asterisk (*) next to an option in dicates that it is selected.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 23 ESSID established at first learn at all subsequent power ons.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 24 1100, and 1200 APs may require a firmware upgrade to support FSR.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 25 Diagnostics Run Site Survey The Site Survey mode is activated by selecti ng this option.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 27 Main Menu Scroll through the list of options by pressing the Up and Down side buttons.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 30 Push-to-talk The NetLink i640 Wireless Telephone incorporates PTT functionality.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 31 5. License Management NetLink Wireless Telephones support a nu mber of different IP protocol integrations.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 32 each time it powers on. See NetLin k Wireless Telephone Configuration section for detailed configuration instructions.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 35 7. Feature Pr ogr amming The SpectraLink NetLink Wireless Telephone model in the Mitel Networks 3300 and SX-200 ICP is similar to the 5220 IP Phone.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 36 7.1 Feature Assignment The table below shows how the keys of the 5220 IP Phone are mapped to key sequences on the handset.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 37 7.2 Feature Access In its standby state, the handset displays the extension assigned to this handset.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 38 on the emulated desk phone, indicating that the corresponding feature is turned on.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 40 8. T esting a Handse t Verify proper registration and operation of each handset by performing the following tests on each handset in an active wireless area.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 42 beacon interval of 200ms. The third has a signal strength of –56dbm, is configured on channel 11 with a beacon interval of 100ms.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 43 Numbers racing across the handset display indicate AP information is being obtained.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 46 9.3 Syslog Mode A syslog server must be present on the network in order for the handset to send the log messages and have them saved.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 50 Download failure or recovery messages The following display messages indicate a failure or recovery situation during the download process.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 51 12. T r oubleshooting NetLink Wireless T e lephone Pr oblems NetLink Wireless Telephones can exhibit transmission problems in several ways.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 54 Message Description Action DCA Timeout The h andset has detected a fault for which it cannot recover, possibly due to a failure to acquire any network.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 55 Message Description Action Erasing Memory Handset has determined that a download should occur and is erasing the c urrent software from memo ry.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 57 Message Description Action No PBX Response The handset has exceeded its retransmission limit with no ACK response from Call Agent.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 58 Message Description Action Select License The correct prot ocol has not been selected from the license set.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .doc Page 59 Message Description Action TFTP ERROR(x):yy A failure has occurred duri ng a TFTP software download.
SpectraLink Corporation Configuration and Admi nistration—NetLink e340/ i640 Wireless Telephone Mitel Networks 3300 and SX-200 IC P and 5220 IP Phone emulation PN: 72-1084-02-G .
An important point after buying a device Polycom SX-200 ICP (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Polycom SX-200 ICP yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Polycom SX-200 ICP - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Polycom SX-200 ICP you will learn all the available features of the product, as well as information on its operation. The information that you get Polycom SX-200 ICP will certainly help you make a decision on the purchase.
If you already are a holder of Polycom SX-200 ICP, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Polycom SX-200 ICP.
However, one of the most important roles played by the user manual is to help in solving problems with Polycom SX-200 ICP. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Polycom SX-200 ICP along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center