Instruction/ maintenance manual of the product SpectraLink 1725-36032-001 Polycom
Go to page of 40
July 2008 Edition 1725-36032-001 Version G SpectraLink 8000 SVP Server SVP100 Administration Guide for SRP.
SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 2 Trademark Information Polycom® and the logo designs SpectraLink® LinkPlus Link NetLink SVP Are trademarks and registered trademarks of Polycom , Inc. in the Uni ted States of America and various countrie s.
PN: 1725-36032-001_G.doc 3 About this Guide This document explains how to configure and maintain one or more SpectraLink 8000 SVP Servers within the SpectraLink 8000 Telephony Gateway system.
SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 4 Best Practices Guide for Deploying SpectraLink 8020/8030 Wireless Telephones Available at http://www.polycom.com/common/documents/products /voice/m obile/deployment_guide_SLNK_03-08.
PN: 1725-36032-001_G.doc 5 Contents 0 About this Guide ...................................................................... 3 Polycom Model Numbers ..................................................................3 Related Documents ...............
SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 6 Network Configuration ....................................................................21 SendAll ................................................................
PN: 1725-36032-001_G.doc 7 SpectraLink 8000 SVP Server Overview The SVP Server is an Ethernet LAN device that works with APs to provide QoS on the wireless LAN.
SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 8 Multiple SVP Servers Multiple SVP Server environments are those which have more than one SVP Server.
SpectraLink 8000 SVP Server Overview PN: 1725-36032-001_G.doc 9 SpectraLink 8000 SVP Server Capacity The table below shows the capacity of SpectraLink 8000 Telephony Gateways in a multiple SVP Server environment. The table shows the total possible calls at 100% active calls.
SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 10 Notes on System Configuration Wireless telephones cannot roam with uninterrupted service between subnets unless specific LAN components are present.
SpectraLink 8000 SVP Server Overview PN: 1725-36032-001_G.doc 11 System Diagram The following diagram shows one SpectraLink 8000 SVP Server residing on a network with five SpectraLink 8000 Telephony G.
SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 12 System Components SpectraLink e340/h340/i640 and 8020/8030 Wireless Telephones Employees can carry wireless telephon es to make and receive calls as they move throughout the building.
SpectraLink 8000 SVP Server Overview PN: 1725-36032-001_G.doc 13 wireless data devices. Contact Polycom, or a certified Polycom distributor, for specific information about your facility’s needs. The SpectraLink system must connect to APs that utilize SVP.
SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 14 The Front Panel of the SVP Server The SVP Server’s front panel contains ports to connect to power, the LAN, and to an administrative computer via an RS-232 port. Status LEDs supply information about th e SVP Server’s functioning.
PN: 1725-36032-001_G.doc 15 Installing the Spectralink 8000 SVP Server As shown in the system diagram the SVP Server is connected to the Ethernet switch. The specificatio ns covered here allow for great flexibility in physical placement of the components within stated guidelines.
SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 16 Locate the SVP Server in a space with: • Sufficient backboard mounting space (for wall mount) and proximity to the LAN access device (switched Ethernet hub) and power source.
Installing the SpectraLink 8000 SVP Server PN: 1725-36032-001_G.doc 1 7 2. Insert the #8 3/4-inch screws in the pilot holes and tighten, leaving a 1/8-inch to 1/4-inch-gap from the wall . Grounding Instructions Safety Warning The metal chassis of this unit may contain leakage currents (i.
SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 18 Use only the provided Class II AC Adapter with output 24VDC, 1A. 2. Plug the AC adapter into an 110VAC outlet to apply power to the SVP Server. 3. Verify that leakage current ("touch" current) is below 250 μ A rms on exposed metal surfaces.
PN: 1725-36032-001_G.doc 19 Configuring the SpectraLink 8000 SVP Server During initial setup of the SVP Server the IP address is esta blished and the maximum number of active calls per AP is set. Optionally, you may enter a hostname and a location for software updates via TFTP.
SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 20 Connecting via telnet Telnet can only be used after the SVP Server’s IP address is configured. The Telnet method of connection is used for routine maint enance of the SpectraLink Server for both local and remote administration, depending on your network.
Configuring the Spec traLink 8000 SVP Server PN: 1725-36032-001_G.doc 21 Network Configuration The IP address and other network settings are e stablished via the Network Configuration screen. This is also where you may optionally establish a hostname and enter the I P address of the location of any software updates you may obtain from Polycom.
SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 22 SendAll In a system with multiple SVP Servers, the SendAll option is provided to speed configuration and to ensure identical settings. The S=SendAll option allows you to send that configuration parameter to every SVP Server on the LAN.
Configuring the Spec traLink 8000 SVP Server PN: 1725-36032-001_G.doc 23 Subnet Mask The network administrator must define the subnet mask. Default Gateway The IP address of a router on the local subnet. SVP-II TFTP Download Master This entry indicates the source of software updates for the SVP Server.
SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 24 Syslog Server Logging can be set to Syslog or NONE . If Syslog is set, a message is sent to the syslog server when an alarm is triggered. Disable Telnet service Prevents Telnet access into the SV P Server.
Configuring the Spec traLink 8000 SVP Server PN: 1725-36032-001_G.doc 25 The SVP Server will automatically lock for maintenance if the IP address is changed. When this Maintenance Lock occurs, the SVP Server must be reset upon exit. All active calls are terminated during a reset.
SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 26 that the administrator cannot change this option. It is automatically set by the system.
Configuring the Spec traLink 8000 SVP Server PN: 1725-36032-001_G.doc 2 7 RTP traffic is the audio traffic to th e PBX. It requires voice quality. PBX traffic is not audio to the PBX. Inter-SVP2 traffic is the information-passing protocol that SVP Servers use to communicate with each other.
SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 28 1. Select Change Password from the main menu. A screen similar to the following will appear: 2. Enter the information and either select Set Password or press the S key to set the new password.
PN: 1725-36032-001_G.doc 29 Swapping/Adding/Deleting SVP Servers Whenever an SVP Server is removed from the system, wireless telephones that are using the SVP Server will be affected. If the removal of the SVP Server is inte ntional, the administrator should lock and idle the system prior to removing an SVP Server.
.
PN: 1725-36032-001_G.doc 31 Software Maintenance The SVP Server uses proprietar y software programs written and maintained by Polycom Corporation. The software versions that are running on the system components can be displayed via the System Status screen.
.
PN: 1725-36032-001_G.doc 33 Troubleshooting via System Status Menu Information about system alarms, and network status displays on various screens accessed through the System Statu s Menu screen, which is opened from the main menu of the SVP Server.
SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 34 system function and to troubleshoot areas th at may be experiencing trouble. Error Status The Error Status screen displays any alarms that i ndicate some system malfunction.
Troubleshooting via System Status Menu PN: 1725-36032-001_G.doc 35 From the System Status Menu , select Network Status . The screen displays information about the Ethernet network. This information can help troubleshoot network problems. A sa mple screen is displayed here.
SpectraLink 8000 SVP Server: Ad ministration Guide for SRP PN: 1725-36032-001_G.doc 36 fifo – overrun occurred during reception alignment – nonoctet-aligned packets (number of bits NOT divisible b.
Troubleshooting via System Status Menu PN: 1725-36032-001_G.doc 3 7 This screen also displays the model type. From the System Status Menu , select Software Version . A sample screen is displayed here. Note that the software versions on y our system may be different from the versions displayed in the above sample screen.
.
PN: 1725-36032-001_G.doc 39 Safety Notices WARNING: Changes or modifications to this equipment not approved by SpectraLink Corporation may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment.
PN: 1725-36032-001_G.doc 40 Index A Access Point, description ..................................... 13 Alarms ....................................................................38 C Configuratio n Initial setup .......................................
An important point after buying a device Polycom SpectraLink 1725-36032-001 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Polycom SpectraLink 1725-36032-001 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Polycom SpectraLink 1725-36032-001 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Polycom SpectraLink 1725-36032-001 you will learn all the available features of the product, as well as information on its operation. The information that you get Polycom SpectraLink 1725-36032-001 will certainly help you make a decision on the purchase.
If you already are a holder of Polycom SpectraLink 1725-36032-001, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Polycom SpectraLink 1725-36032-001.
However, one of the most important roles played by the user manual is to help in solving problems with Polycom SpectraLink 1725-36032-001. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Polycom SpectraLink 1725-36032-001 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
