Instruction/ maintenance manual of the product RMX DOC2551A Polycom
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1 RMX™ 2000 Installation & Configuration Guide General Safety Precautions Follow these rules to ensure general safety: • Keep the area around the Polycom RMX™ 2000 unit clean and free of clutter and well ventilated.
2 If ISDN/PST N is installed i n your conferencing envi ronment, obtain the following information from your ISDN/PSTN Service Provider: • Switch Type, Line Coding and Framing, Numbering Plan and Num.
3 When the RMX is install ed for the first time, you must change the default IP addresses to your local network settin gs. This can be done by modifying the default settings in the USB key shipped with the unit using the LAN Config uration Utility and upload ing them to the RMX.
4 First Entry P ower-up 8 Insert the USB key with the modified IP addresses in the USB port on the back panel. 9 Power the RMX ON . The parameters in the la n.cfg file are uploaded from the USB key to the RMX’s memory and applied during th e power-up sequence.
5 Connecting to the MCU 1 Start the RMX Web Client application on the workstation by entering in the browser’s addre ss li ne the IP Address of the control unit as defined in the USB key in the format: http://<Control Unit IP Addr ess> and pressing Enter .
6 1 In the Fast Configuration Wizard - IP dialog box, define the following parameters: 2 Click Next . 3 In the Fast Configuration Wizard - Routes dialog box, enter the IP address of the defaul t router. 4 Click Next . 5 Enter the required DNS information in the dialog box.
7 6 Click the Next button. 7 In the Fast Configuration Wizard - Environment dialog box, select the IP Network Type: H.323 , SIP or H.323 & SIP . 8 Click Next .
8 11 Click Next . 12 If you selected H.3 23 only go to Step 15. Primary Gatekeeper IP Address or Name Enter either the gatekeeper ’s host name (if a DNS Server is used ) or IP address. MCU Prefix in Gatekeeper Enter the stri ng with which the MCU registers itself with t he gate keeper .
9 13 In the Fast Config uration Wizard - SIP dialog box, enter the following information: 14 Click the Next button. 15 Enter the required Secu rity information in the dial og box. Field Description SIP Server Select: • Sp ecify – to manually configure SIP servers.
10 16 Click the Save & Continue button. During the initia l RMX setup, if the system detects the presence of the RTM ISDN card, the ISDN /PSTN Network Service definition screens of the Fast Configuration Wizard are enabled. If there is no RTM ISDN card in the RM X or if you do not want to define an ISDN/PSTN Ne twork Service , go to Step 32 .
11 18 Click Next . 19 In the PRI Settings dialog box, define the following parameters: Span T ype Select the type of spans (ISDN/PSTN) lines, supplied by the service prov ider , that are co nnected to the RMX.
12 20 Click Next . 21 In the Span Definition dialog box, defin e the following parameters: Num Plan Select the type of signalin g (N umber Plan) from the list according to informati on given by the service provider . Default: ISDN Note: For E1 spans, this pa rameter is set by the system.
13 22 Click Next . The Phones dialog box opens. 23 To define dial-in number ranges click the Add button. 24 In the Add Phon e Number dialog box, define the first and the last numbers in the phone number range. 25 Click OK . The new range is added to the Dial-in Phone Numbers table.
14 The Spans dialog box opens displaying the following read-only fields: — ID – the connector on the ISDN RTM card (PRI1 to PRI12). — Slot – the MPM card that the ISDN RTM card is connected to (MPM 1 or MPM 2). — Service – the ISDN/PS TN Network Service to which the span is assigned.
15 32 In the Fast Configuration Wizard - System Flags dialog box, enter the following i nformation : These flags can be modified la ter, if required, via the Setup menu’s System Configuration option. For more information, see the RMX 2000/4000 Ad ministrator’s Guid e, "System Configuration” on page 17-5 .
16 33 Click Save & Close . The RMX confirms successful configuration. 34 In the Success Message box, click OK. 35 In the Reset Confirmation dialog box, click Yes. 36 In the Please wait for system reset message box, cli ck OK . 37 Refresh the browser periodically until the Login screen is displaye d.
17 User Definition The RMX is shipped with a defa ul t Administra tor user cal led POLYCOM. Once you have defined other authorized administrator users, it is recommended to remove the default user to prevent unauthorized users from logging into the system.
18 Selecting the RMX W eb Client Languages By default, the RMX Web Client interface i s displayed only i n English. However, the system administrator can c hoose the languages available for selection on the Login screen . To customize t he Multilin gual Sett ing: 1 On the RMX menu, click Set up > Multilin gual Setting .
19 For more information on ISDN Network Services, see the RM X 2000/ 4000 Administrator’s Guide , "ISDN/PSTN Netw ork Services” on page 12-43 .
20 ISDN/PSTN Participants ISDN and PSTN participants can c onnect to conferences and Meeting Rooms directly or via an Entry Qu eue by dialing one of the numbers (including the country and area co de if needed) assigned to the conference, Meeting Room or Entry Queue.
An important point after buying a device Polycom RMX DOC2551A (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Polycom RMX DOC2551A yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Polycom RMX DOC2551A - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Polycom RMX DOC2551A you will learn all the available features of the product, as well as information on its operation. The information that you get Polycom RMX DOC2551A will certainly help you make a decision on the purchase.
If you already are a holder of Polycom RMX DOC2551A, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Polycom RMX DOC2551A.
However, one of the most important roles played by the user manual is to help in solving problems with Polycom RMX DOC2551A. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Polycom RMX DOC2551A along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
