Instruction/ maintenance manual of the product RMX 2000 Polycom
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P olycom RMX 2000 Hardware Guide Ve r s i o n 2.0.
Copyright © 2007 Polycom, Inc. All Rights Reserved Catalog No. DOC2184A V ersion 2.0 Proprietary and Confidential The information contained herein is the sole intellectual property of Polyco m, Inc. No distr ibution, reproduction or unauthorized use of these materials is permitted without the ex pressed written consent of Polycom, Inc.
Regulatory Notices United St ates Federal Comm unication Commission (FCC) Part 15: Class A St atement. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Chinese Communication C ertificate Singapore Certificate RMX 2000 complies with IDA standards G0916-07 Regulatory Notices.
Polycom RMX 2000 Hardware Guide i T able of Content s Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Main Features ..................... ................... ................. .................... ............. 1-1 RMX 2000 Specifications .
T able of Contents ii.
1-1 1 Hardware Description This Hardware Guide provides information on the RMX 2000 and its components. This system utilizes a modular “universal slot” platform, whose components are designed for high performance, capacity and reliance.
Chapter 1- Hardware Description 1-2 RMX 2000 Specifications T able 1-1 Polycom RMX 2000 Specifications Physical Height 3U (13.28 cm.) Width 19” (48.26 cm.) Depth 15.74” (40 cm.) Weight Up to 16.5 Kg. Free space above MCU 3” standard installation.
Polycom RMX 2000 Hardware Guide 1-3 Site R equirements This section describes the requirements your site must meet for safe installation and operation of the system. Safety R equirements For your protection, please read th ese safety instructions completely before operating the equipment.
Chapter 1- Hardware Description 1-4 • In a single rack installation, stabiliz ers should be attached to the rack. • In multiple rack installations, the racks shou ld be coupled together. • Always make sure the rack is st able before extending a component from the rack.
Polycom RMX 2000 Hardware Guide 1-5 RMX 2000 Components On the RMX 2000 modules are located on both the front and rear of the MCU as listed in Table 1-2, " Polycom RMX 2000 Component Description" . For more information see the descriptions o f the " RMX 2000 Front Panel” on page 1-5 and " RMX 2000 Rear Panel” on page 1-7 .
Chapter 1- Hardware Description 1-6 T able 1-2 Polycom RMX 2000 Component De scrip tion Component Descriptio n CPU (CNTL) Module The CPU Module controls and manages the RMX 2000. The CPU Module has an ComExpress Pen tium-M 1.4 GHz processor , a 40GB hard d isk drive, 1GB Compact Flash and 512MB of DDR RAM.
Polycom RMX 2000 Hardware Guide 1-7 RMX 2000 R ear Panel The RMX 2000 rear panel contains th e RTM IP board and optionally, the RTM ISDN board. In addition, the rear panel houses the main power switch, AC inle t, a circuit breaker, and addi tional communications ports.
Chapter 1- Hardware Description 1-8 The following items a ppear on the RMX 2000 rear panel: T able 1-3 RMX 2000 Rear Pa nel - RTM IP Component De scription Item Description LAN 1 NA - Disconnected. Note: LAN 1 is covered with a plastic cap that shou ld no t be removed.
Polycom RMX 2000 Hardware Guide 1-9 RTM ISDN The RTM ISDN card connects directly to an MPM card. The RTM ISDN card routes data between the MPM ca rds and components of the system, converts ISDN T1/E1 media to IP pa ckets and provides connectivity to external ISDN networks.
Chapter 1- Hardware Description 1-10 Cables Connected to the RTM IP & ISDN Boards All external connectors are located on the rear panel. Figure 1-4 RMX 2000 Rear Panel View with Cables LAN 2 Connection Power Cable Off/On switch E1/T1 Connection Do not remove the prote ctive caps from LAN1, LAN3 and ShMG ports.
Polycom RMX 2000 Hardware Guide 1-11 RMX 2000 LEDs The RMX includes LEDs located on the fr on t panel and rear panel. In the front panel, the LEDs reflect the state of the module.
Chapter 1- Hardware Description 1-12 RMX 2000 R ear Panel LEDs RTM IP The following items appear on the RTM IP board: MPM ERR Red ON - Major error on board. RDY Green ON - The board has completed startup successfully . ACT Amber ON - At least one pa rticipant is connected to a conference.
Polycom RMX 2000 Hardware Guide 1-13 10/100 ShMG LEDs LNK Green Lit with active network connection, flickers with Packet activity . 100 Amber Li t when active network is 10/ 100Mb, flickers with Packet activity . SLOT (1-4) LEDs LNK (1-4) Green Lit with active network connection, flickers with Packet activity .
Chapter 1- Hardware Description 1-14 RTM ISDN The following items appear on the RTM ISDN board: T able 1-6 RMX 2000 RTM ISDN LEDs Component LED Name LED Color Description LAN LED (1) LNK Green Lit with active network connection, flickers with Packet activi ty .
Polycom RMX 2000 Hardware Guide 1-15 Component R eplacement The RMX 2000 is designed with ease of maintenance in mind. Most components are swappable and are acce ssible directly vi a the front pane l or the rear panel.
Chapter 1- Hardware Description 1-16 R eplacing the CPU (CNTL) Module The CPU module is the management system of the RMX 2000. Use the following procedure to replace a CPU (CNTL) Module: 1 Ensure that power swi tch to the RMX 2000 is turned OFF (O). 2 Unscrew the captive screws on the front panel of the RMX 2000 that secure the CPU (CNTL) Module.
Polycom RMX 2000 Hardware Guide 1-17 R eplacing a Functional MPM Module The MPM module is Hot Swappable and the power on the RMX can stay ON. For more information see - Use the following procedure to replace a faulty MPM Modu le types F or H: 1 Unscrew the captive screws on the front panel of the RMX that secure the MPM Module.
Chapter 1- Hardware Description 1-18 R eplacing the Power Supply Drawer A single supply unit powers the RM X 2000. Use the following procedure to replace a Power Supply: 1 Ensure that power swi tch to the RMX 2000 is turned OFF (O). 2 Unscrew the captive screws on the front panel of the RMX 2000 that secure the Power Supply.
Polycom RMX 2000 Hardware Guide 1-19 R eplacing the Fan Drawer Three fans are mounted in the Fan Drawer, where the airflow is from right to left. Should one of these fans fa il as indicated by a Fan LED, you are required to replace the fan drawer. 1 Unscrew the captive screws on the front panel of the RMX 2000 that secure the Fan Drawer.
Chapter 1- Hardware Description 1-20 R eplacing the RTM ISDN Board The RTM ISDN board on the rear of the RMX 2000 provides connectivity to all the MCU modules. Use the following procedure to replace the RTM ISDN board: 1 Ensure that power swi tch to the RMX 2000 is turned OFF (O).
Polycom RMX 2000 Hardware Guide 1-21 R eplacing the RTM IP Board The RTM IP board on the rear of the RMX 2000 provides connectivity to all the MCU modules. Use the following procedure to replace the RTM IP board: 1 Ensure that power switch to the RMX 2000 is turned OFF (O).
Chapter 1- Hardware Description 1-22.
An important point after buying a device Polycom RMX 2000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Polycom RMX 2000 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Polycom RMX 2000 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Polycom RMX 2000 you will learn all the available features of the product, as well as information on its operation. The information that you get Polycom RMX 2000 will certainly help you make a decision on the purchase.
If you already are a holder of Polycom RMX 2000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Polycom RMX 2000.
However, one of the most important roles played by the user manual is to help in solving problems with Polycom RMX 2000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Polycom RMX 2000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
