Instruction/ maintenance manual of the product Real-Time Media Conferencing Platform RMX 2000 Polycom
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1 RMX 2000 Installation & Configuration Guide General Safety Precautions Follow th ese rules to ensure general saf ety: • Keep the area ar ound the Polycom RMX 2000 unit clean and free of clutter and well ven tilated.
2 Unpacking and Installing the RMX 1 Place t he RMX 200 0 on a s table flat surface in the s elected locatio n. 2 Remove the RM X 2000 fro m its packag e.
3 Initial RMX Configuratio n The system is shipped with the follow ing default IP addr esses: • Control unit I P addr ess – 19 2.168.1 .254 • Control unit su bnet mask – 255.
4 The RMX Web C lient is displayed and the Product A ctivation dialog box appear s wit h the RMX s erial numb er already fi lled in. 3 In the Activation Key box, enter the number that retrieved from the PRC website or paste it (if you copied it). 4 Click OK .
5 4 Click Next . 5 In the Fast Configur ation Wizard - Environment dia log box, select the Network Type : H.323 , SIP or H.323 & SIP . 6 Click Next .
6 9 Click Next . 10 If you selected H.323 only go to Step 13. 11 In the Fast C onfiguration Wizard - SIP dialog box, enter the following info rma tion: 12 Click Next . Ty p e Select t he typ e that de fines the format in which the card alias i s sent to the ga tekeep er .
7 13 In the Fast Configur ation Wizard - Syst em Fla gs dialog box, enter the follow ing informa tion 14 Click the Finis h button. 15 In the Succes s Mess age box, click OK. 16 Log ou t of the RMX W eb Client an d log in ag ai n with th e new IP address.
8 Conferencing Entities The RMX is shipped with one Entry Queues and four Meeting Rooms: •E n t r y Q u e u e De faul tEQ whose ID is 1000 , and it is used to access the default Meeting Rooms • Four M eetin g Rooms wh ose IDs a re 1001 , 1002 , 1003 and 10 04 .
An important point after buying a device Polycom Real-Time Media Conferencing Platform RMX 2000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Polycom Real-Time Media Conferencing Platform RMX 2000 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Polycom Real-Time Media Conferencing Platform RMX 2000 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Polycom Real-Time Media Conferencing Platform RMX 2000 you will learn all the available features of the product, as well as information on its operation. The information that you get Polycom Real-Time Media Conferencing Platform RMX 2000 will certainly help you make a decision on the purchase.
If you already are a holder of Polycom Real-Time Media Conferencing Platform RMX 2000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Polycom Real-Time Media Conferencing Platform RMX 2000.
However, one of the most important roles played by the user manual is to help in solving problems with Polycom Real-Time Media Conferencing Platform RMX 2000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Polycom Real-Time Media Conferencing Platform RMX 2000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center