Instruction/ maintenance manual of the product DOC2557C Polycom
Go to page of 33
Po l y c o m ® RMX ® 1500 Hardware Guide Ve r s i o n 7.0.2 | N ovember 2010 | DOC2557C.
T rademark Information P olycom®, the P olycom “T riangles” logo, and th e names and marks associated with P olycom ’s products are trademarks and/or service marks of P olycom, Inc., and are registered and/or common-law marks in the Un ited States and various oth er countries.
P olycom RMX 1500 Hardware Guide i T able of Contents Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Main Features ..................... .............. .............. .............. ......................... .. 1-1 RMX 1500 Specifications .
T abl e of Contents ii Component Installation & Replacement . . . . . . . . . . . . 2-1 Installing the RTM ISDN 1500 Card ........ .............. .............. ........ 2-2 Component Replacement .......................... ........................
1-1 1 Hardware Description This Hardware Guide provides information on the RMX 1500 and its components. This system utiliz es a modular platform, whose components are designed for high pe rformance, capacity and reliance.
Chapter 1-Hardware Description 1-2 RMX 1500 Specifications T ab le 1-1 Polycom RMX 1500 Specifications Physical Height 1U (4.44 cm. ) Width 19” (48.26 cm.) Depth 23.6” (60 cm.) We ig h t Up to 12 Kg. Media Protocols Audio G .71 1, G . 719, G .722, G .
P olycom RMX 1500 Hardware Guide 1-3 RMX 1500 System Capacities Conferencing Capacities The following table su mmarizes th e different syst em capacities.
Chapter 1-Hardware Description 1-4 Maximum number of concurrent RMX Web Client connections to the MCU 20 Maximum number of Users 100 Maximum number Address Book entries 4000 Maximum number of gateway .
T ab le 1-3 System Resource Cap acities per Resolution in CP Mode Resource T y pe /Video Resolution Resources with MPMx CIF H.263 60 CIF 30 H.264 90 CIF 60 H.
Chapter 1-Hardware Description 1-6 Site R equirements This section describes the requiremen ts your site must meet for safe installation and operation of the system. Safety Requirements For your protection, please read th ese safety instructions completely before operating the equipment.
P olycom RMX 1500 Hardware Guide 1-7 • In a single rack installation, st abiliz ers should be attached to the rack. • In multiple rack installations, the r acks should be coupled together. • Always make sure the rack is st able be fore extending a component from the rack.
Chapter 1-Hardware Description 1-8 Installing the RMX 1500 For detailed instructions, precautions a nd requirements for installing the RMX 1500 refer to the Polycom RMX 1500 Hardware Guide .
P olycom RMX 1500 Hardware Guide 1-9 Mounting the RMX 1500 in a Rack There are two methods for installing the RMX in a 19” or 23” rack: • Using the chassis runners on the RMX 1500 — Install the chassis runners provided by Polycom in the ra ck using th e screws supplie d by the rack manufacturer; two screws per chassis runner.
Chapter 1-Hardware Description 1-10 • Using a shelf — Install the s helf supplie d by the rack manuf acturer, in the rack. — Mount the RMX on the shelf. — Fasten the RM X to the rack with screws through the four holes in the RMX ’s front mounting brackets.
P olycom RMX 1500 Hardware Guide 1-11 Connecting the RMX 1500 to A C Power • Do not connect the green or green-yellow wire to the system s ingle-point ground screw . • Only the AC Power cable supplied by Polycom should be use d. • The size of the protective earthing conductor should be a minimum of 10A WG .
Chapter 1-Hardware Description 1-12 Connecting Cables to the RMX 1500 To connect the cables: •F o r t h e R TM-IP 1500 module : — Connect the Media cable to LA N 2 port . — Connect the Network cables to the MNG (Signaling) port & MNGB (Management Network) port .
P olycom RMX 1500 Hardware Guide 1-13 The parameters in the lan.cfg file are uploaded from the USB key to the RMX’s memory and applied during the powe r-up sequence.
Chapter 1-Hardware Description 1-14 RMX 1500 Components On the RMX 1500, components are located on both the front and rear of the MCU as listed in Tabl e 1-6, " Polycom RMX 1500 Front Panel Description" .
P olycom RMX 1500 Hardware Guide 1-15 Front Panel Com ponents VGA Slot Keyboard Slot Mouse slot ON/OFF button Front LEDs USB Slot Figure 1-2 RMX 1500 Front Pa nel T ab le 1-6 Polycom RMX 1500 Front Panel Description SLOT/Button/ LED Description USB Slot USB key connection, used fo r F irst time co nfiguration.
Chapter 1-Hardware Description 1-16 RMX 1500 R ear Panel The RMX 1500 rear panel contains th e RTM IP 1 500 and optionally, the RTM ISDN 1500. In addition, the rear panel houses the power supply with fan & AC inlet , and Serial port.
LAN 1-2 Ports Shelf connection NA Serial Port S tandby button LAN3, LAN 4 and the Serial ports are only for debugging and not for customer use Modem Port Main RS 232 Switch Signaling & Manage- men.
Chapter 1-Hardware Description 1-18 RTM ISDN 1500 The RTM ISDN 1500 connects directly to the built-in MPMx. The RTM ISDN card routes data between the MPMx card and components of the system, converts ISDN T1/E1 medi a to IP packets and provides connectivity to external ISDN networks.
P olycom RMX 1500 Hardware Guide 1-19 ISDN/PSTN Clock Source Each RTM ISDN 1500 has its own pr imary and secondary clock source. The first span to synchronize becomes the primary clock source and the second span to synchronize becomes the secondary clock source .
Chapter 1-Hardware Description 1-20 RMX 1500 LEDs The RMX includes LEDs located on the front panel and rear panel. In the front panel, the LEDs reflect the state of the components. The LEDs on th e rear panel indicate the state of the ex ter nal connections and the status of the RTM IP card.
P olycom RMX 1500 Hardware Guide 1-21 RMX 1500 R ear P anel LEDs RTM IP 1500 LEDs The following LEDs appear on the RTM IP 1500: T ab le 1- 1 0 RTM IP 1500 LEDs Component LED Name LED Color Indication LAN LEDs (1-2) LNK Green ON with an active network connection, flickers with Packet activity .
Chapter 1-Hardware Description 1-22 Modem LNK Green ON with an active network connection, flickers with activity . Amber ON when the ac ti ve ne twork is 1 0/100Mb, flickers with activity . Additional LED s (4) ERR Red ON - Major error on RTM IP 1500.
P olycom RMX 1500 Hardware Guide 1-23 RTM ISDN 1500 LEDS The following LEDs appear on the RTM ISD N: T ab le 1- 1 1 RTM ISDN 1500 LEDs Function Name LED Name LED Color Indication PRI (1-4) LEDs LNK Green ON with an active network connection, flickers with P acket activity .
Chapter 1-Hardware Description 1-24.
2 Component Installation & R eplacement On the RMX 1500 you can install and replace the RTM ISDN 1500 card. For more information see, " In stalling the RTM ISDN 1500 Card” on page 2-2 . Before instal ling a parts: • Make sure you have the correct replacement part on hand.
Chapter 2- Compon ent Inst allation & Replacement 2-2 Installing the RTM ISDN 1500 Card Prior to adding the RTM ISDN 1500 card you must have your ISDN product license available. For more information see , RMX 1500/2000/ Getting Started Guide, "Procedure 2: Product Regis tration” on page 2-20 .
P olycom RMX 1500 Hardware Guide 2-3 5 Connect the PRI cables. 4 E1/T1 connections 6 Turn ON the RMX 1500. 7 Login on to the RMX Web Client. a U pdate your license. For more information see, RMX 1500/2000/ Getting Started Guide, Chapter 2, “Procedure 2: Product Registration” on page 2-2 0 .
Chapter 2- Compon ent Inst allation & Replacement 2-4 Component R eplacement The RMX 1500 is designed with ease of maintenance in mind. Most components are swappable and are access ible directly via the front panel or the rear panel.
P olycom RMX 1500 Hardware Guide 2-5 R eplacing the RTM ISDN 1500 1 Ensure that the power switch on the RMX 1500 is turned OFF (O). 2 Remove the PRI cables. 3 Loosen the captive screws that fasten the car d to the MCU. 4 Remove the RTM ISDN card and pull the RTM ISDN card out of its slot in the backplane.
An important point after buying a device Polycom DOC2557C (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Polycom DOC2557C yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Polycom DOC2557C - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Polycom DOC2557C you will learn all the available features of the product, as well as information on its operation. The information that you get Polycom DOC2557C will certainly help you make a decision on the purchase.
If you already are a holder of Polycom DOC2557C, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Polycom DOC2557C.
However, one of the most important roles played by the user manual is to help in solving problems with Polycom DOC2557C. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Polycom DOC2557C along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center