Instruction/ maintenance manual of the product CX7000 Polycom
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1.1 | August 2012 | 3725-63878-001/C User ’ s Guide for Polycom ® CX7000 Systems.
© 2011 Polycom, Inc. All rights reserved. Polycom, Inc. 6001 America Center Drive San Jose CA 95002 USA No part of this document may be reproduced or transmitted i n any form or by any means, electronic or mechanical, for any purpose, without the expr ess written pe rmission of Polycom, Inc.
Polycom, Inc. i Contents Introduction Welcome to the Polycom CX7000 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Powering the System On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Using a Different Language for Entering Text .
User’ s Guide for the Polycom CX7000 System ii Polycom, Inc. Managing Your System Restarting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Shutting Down the System . . . . . . . . . . . . . . .
Polycom, Inc. 1 1 Introduction W elcome to the Polycom CX7000 System The Polycom CX7000 system lets you us e the familiar features of Microsoft Lync to participate in calls with peop le and systems in your organization's Microsoft Lync directory.
User’ s Guide for the Polycom CX7000 System 2 Polycom, Inc. Powering the System On and Of f Make sure that the system is powere d off when you connect devices to it. T o power on the CX7000 system: >> Press the power button on the front of the system.
Introduction Polycom, Inc. 3 well as your own contacts and schedule. Others can also sign in to the sys tem, and you can easily switch from one user to another. The name of the active user is displayed at the bottom of the screen. T o sign in: 1 From the Home screen, click the system name at the bottom of the screen .
Polycom, Inc. 4 2 Calling and Answering Placing a Video Call You can place calls to people and sy stems in your organization that are registered to the Direct ory Service. T o place a call: 1 Do one of the following: — If your system is conf igured to sh ow your contact list, scroll to the contact you want to call.
Calling and Answering Polycom, Inc. 5 Answering a Call When you receive a call, you see a cal l notificatio n that tells you wh o is calling. Your administrator may have config ured the Polycom CX7000 system to answer calls automatically. If so, you do not need to do anything when a call starts.
User’ s Guide for the Polycom CX7000 System 2–6 Polycom, Inc. T o enter a Meeting ID: >> Use the keyboard to enter the Meeting ID when the system prompts you. You can find the Meeting ID in the Join the conference link found in the meeting email.
Polycom, Inc. 7 3 Controlling Audio and Video Controlling What Y ou See Before your conference, adjust the camera so that the far site can see you. Fill the screen with people rather than with the table, chairs, walls, lights, or floor.
User’ s Guide for the Polycom CX7000 System 3–8 Polycom, Inc. Controlling What the Far End Can See and Hear During a call, you might want to prevent participants at the far-end sites from hearing or seeing you for a brief period. When you join an online meeting, your audio is muted automatically.
Polycom, Inc. 9 4 W orking with Content When you show your Windows desktop, all sites see the same content at the same time. You can show slides, spreadsheet s, or any other type of file. The far end cannot control the cursor or edit the file. Only one site at a time can show content.
User’ s Guide for the Polycom CX7000 System 4–10 Polycom, Inc. T o stop showing content: >> Click Stop Sharing from the conversation window toolbar.
Polycom, Inc. 11 5 Using Instant Messaging You can send instant messag es to an yone in your organization who is registered to the Direct ory Service. Star ting a Conversation T o star t a conversation: 1 Click Find a Contact . 2 Start typing a name. As you type, the system finds matching names.
Polycom, Inc. 12 6 W orking with the Calendar About the Calendar The Polycom CX7000 system calendar sh ows the online meetings and Outlook appointments that are scheduled for this meeting room. You can join online meetings directly from the calendar. The Outlook appointments are for your information only.
W orking with the Calendar Polycom, Inc. 13 Understanding Meeting T ypes Each entry on the calendar is marked with an icon and a color. You can identify each meeting type by the color and icon that appears in its calendar entry.
Polycom, Inc. 14 7 Managing Y our System Restar ting the System T o restar t the system: >> Click Options > Restart System . Shutting Down the System T o power of f the CX7000 system: >> Press and hold the power switch on the front of the system for two seconds.
Polycom, Inc. 15 8 Solving Problems Viewing Call Diagnostics You can view system statisti cs while you are in a call to help you trouble s hoot problems.
User’ s Guide for the Polycom CX7000 System 8–16 Polycom, Inc. Solving Audio and Video Problems Roundtrip Time (ms) T otal time for sendin g the data package and receiving a response. Packets Sent Number of packe ts s ent by this system. Packets Received Number of packe ts received by this system.
Solving Problems Polycom, Inc. 17 Far-site participants hear poor audio. Place the microphone farther from the person speaking. S peaki ng too close to the microphone can cause poor aud io quality . I don't hear audio from others. Ensure that the far-site audio is not muted.
Polycom, Inc. 18 9 Configuration Pages System Information Meeting Room Name Displays the name of the Polycom CX 7000 system. Typically, the Polycom CX7000 system has the same name as th e conference room where the system is located. IP Address Displays the IP address currently assigned to the system.
Configuration Pages Polycom, Inc. 19 MAC Address Displays the system's MAC address. Hardware V ersion Displays the system's hardware version. Serial Number Displays the system’s serial number, if your system’s hardware version supports this feature.
Polycom, Inc. 20 10 Polycom Solution Suppor t About Polycom Professional Ser vices Polycom Implementation and Maintena nce services provide support for Polycom solution components only.
An important point after buying a device Polycom CX7000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Polycom CX7000 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Polycom CX7000 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Polycom CX7000 you will learn all the available features of the product, as well as information on its operation. The information that you get Polycom CX7000 will certainly help you make a decision on the purchase.
If you already are a holder of Polycom CX7000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Polycom CX7000.
However, one of the most important roles played by the user manual is to help in solving problems with Polycom CX7000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Polycom CX7000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
