Instruction/ maintenance manual of the product CX5000 Polycom
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Polycom CX5000 User’s Guide | 1 P oly com ® CX5000 User’s Guide March 2009 Editio n Polycom P/N: 1725-31218 -00 1 Rev A.
2 | Polycom CX5000 User’s Guide POLYCOM®, the Polycom "Triangl es" logo and the names and marks associated with Polycom's pr oducts are trademarks and/or s ervice mark s o f P olyc o m, In c. and are registere d and/or comm on law marks in the Un ite d States and var io us other countries.
Polycom CX5000 User’s Guide | 3 Contents Contents .............................................................................................................................. ............ 3 Regulatory In formation .............................
4 | Polycom CX5000 User’s Guide Receive a Video Call ............................................................................................................... 22 Appendix A: Performance Tips ................................................
Polycom CX5000 User’s Guide | 5 Intr oduction When you wa nt to meet wi th people who are geographically separated, video co nferencing gives y ou a greater sense of immediacy than a conve ntio nal telephone conference call.
6 | Polycom CX5000 User’s Guide • Place an outgoing phone call. • Answer an incomin g phon e call. • Conduct an audio-only session . • Conduct an audio/video conference.
Polycom CX5000 User’s Guide | 7 Figure 2 . Polycom CX5000 device 1. Mirrors . Five mirrors reflect the light into the cameras. 2. Cameras . Five small cameras capture th e i mages from around the room . 3. Light-emitti ng diode ( LED ) status lights .
8 | Polycom CX5000 User’s Guide Figure 3 . Polycom CX500 0 touch-screen and buttons A. Privacy/M ute button. Audio a nd video input i s halted or resumed. B. Volume down button. Decreases the volume for th e ringer and the speaker. C. Volume up button.
Polycom CX5000 User’s Guide | 9 Figure 4 below shows how the external dial pad and microphones can be pos ition ed to enhance the Polycom CX5000 device in a larger conferen ce rooms.
10 | Polycom CX5000 User’s Guide Using the T ouch-Screen and Control Button T utorial The Polycom CX5000 provides a brief on-d evice tu torial for the following common call scen arios: • Answering a call. • Making a three-w a y call. • Using call waiting.
Polycom CX5000 User’s Guide | 11 Note You must use a pho ne system that supports multiple pho ne lines to place conference calls. To place a phone confe rence call to a conferenc e bridge 1. Press the On/Off hook button and listen for the dial-tone.
12 | Polycom CX5000 User’s Guide To accept a call during a conference 1. To answer a call-waiting tone during an existing con feren ce call, push the Flash button to talk to the incoming caller. 2. Press Flash bu tton again to terminate the call and contin ue with the existing conference call.
Polycom CX5000 User’s Guide | 13 Using Microsof t Of fice Live Meeting 200 7 This section is written for p eople who use Micr osoft® Office Live Meeting with Polycom CX5000 together. Microsoft Office Live Meeting is a n online meeting space that your orga nization subscri bes to or that your organizati on hosts on its own internal serve rs.
14 | Polycom CX5000 User’s Guide Figure 5. Link for joining the meeting If you are unable to connect to th e meeting, open the Microsoft Offi ce Live Meeting clie nt by clicking Start , clicking All Programs , clicking Microsoft Office Live Meeting 2007 , and then clicking Microsoft Office Live Meeting 2007 .
Polycom CX5000 User’s Guide | 15 • If you are not connected to audio, click the down arrow next to th e Join Audio button, and then click Call Me . 3. If this is the first time you have joined a telephon e conference, the New Phone Number dialog box will appear.
16 | Polycom CX5000 User’s Guide F Meeting pane . Shows meeting details, including meeting ID and entry code. G Recording menu . Presenters can start, pause, or stop a recording of the meeting, including audio. H Microphone mute icon . Click to mute or unmute your microphone.
Polycom CX5000 User’s Guide | 17 1. Install the Conferencing Add-in for Outlook on your com puter according to your administrator’s instructions. 2.
18 | Polycom CX5000 User’s Guide What Y ou Should Do First Before you get started, make sure you have either Micro s oft Office Communicator 2007 or Micro soft Office Comm unicator 2007 R 2 installed on you r computer and the Polycom C X5000 configure d and connected to your computer.
Polycom CX5000 User’s Guide | 19 Make a One-Click Phone Call Each contact in your Contact List h as a number that you can call by clicking the Call button associated with the contac t. The number is the contact’s wor k number by defa ult, but can change based on the number most recently use d to call the contact.
20 | Polycom CX5000 User’s Guide T ype a New Number t o Call In addition to one-click calling an d using Call options, you can typ e the number you want to call in the Search box in the Micros oft Office Communicat or window, as shown below in Figure 13.
Polycom CX5000 User’s Guide | 21 Table 3 below shows the call controls and give s a brief description of wha t each one does. Table 3. Call controls Control Function End Call. Put call on hold. Mute your line during a conference call Transfer call to: another person another one of your devices (such as your cell phone).
22 | Polycom CX5000 User’s Guide Place and Receive Video Calls If you have a Po lyco m CX5000 connected to your computer, you can place a video call to a contact. When the cont act answers the call, she can see your video feed, even if she does not ha ve a webcam.
Polycom CX5000 User’s Guide | 23 To receive an audio/video call • Click the left pane of the Video Call invitation alert, as shown b elow in Figure 13. Set your status to Do Not Distur b Left pa ne of video c all invit ation alert Redirect call to another phone or instant mess age Ignore call Figure 13 .
24 | Polycom CX5000 User’s Guide Appendix A: Per f ormance T ips Below are a few performance tips for getting the most from your Polycom CX5000 device. T ips for audio per formance Review the following tips for getting the best audio quality during your phone session.
Polycom CX5000 User’s Guide | 25 Available doc u m entation: • Polycom® CX5000 Users Guide • Polycom® CX5000 Deploy ment Guide • Polycom® CX5000 Release Notes • Polycom® CX5000 Quick Ref.
An important point after buying a device Polycom CX5000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Polycom CX5000 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Polycom CX5000 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Polycom CX5000 you will learn all the available features of the product, as well as information on its operation. The information that you get Polycom CX5000 will certainly help you make a decision on the purchase.
If you already are a holder of Polycom CX5000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Polycom CX5000.
However, one of the most important roles played by the user manual is to help in solving problems with Polycom CX5000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Polycom CX5000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
