Instruction/ maintenance manual of the product CX500 Polycom
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March 2014 | 1725- 44328-001/C User Guide Polycom ® CX500/CX600/CX3000 IP Phone Microsof t ® Ly n c ™ Phone Edition.
© 2014 Polycom, Inc. All rights reserved. Polycom, Inc. 6001 America Center Drive San Jose CA 95002 USA No part of this document may be repro duced or transmitted in any form o r by any means, electronic or mech anical, for any purpose, without the express written permission of Pol ycom, Inc.
Polycom, Inc. 3 Content s Use the Polycom CX500/600/3000 IP Phones Lync Phone Edition . . . . . . . . . . . 4 Sign Into Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Sign In Using Microsoft Ly nc .
Polycom, Inc. 4 Use the Polycom CX500/600/3000 IP Phones L ync Phone Edition The Polycom ® CX500/600/3000 IP phones Microsoft ® Ly n c ™ Phone Edition use V oice ov er Internet Protocol (V oIP) technology to provide many featu r es not availabl e on a traditional pho ne.
Polycom ® CX500/600/3000 IP Phone User Guide Polycom, Inc. 5 If you do not have L ync installed on your compu ter , you can sign in to your phone using a personal identification number (PIN).
Polycom ® CX500/600/3000 IP Phone User Guide Polycom, Inc. 6 Sign In Using a PIN If L ync is not installed on your computer , you can create a PIN and sign in to your phone.
Polycom ® CX500/600/3000 IP Phone User Guide Polycom, Inc. 7 T o call from the Cont acts screen on your phone: 1 From your phone’ s Home screen, select the Cont acts icon. 2 From the Cont ac t Groups screen, sele ct the group of your cont act. 3 Use the up and down arrow keys on th e phone to select the cont act, and select Call .
Polycom ® CX500/600/3000 IP Phone User Guide Polycom, Inc. 8 T o call from Microsof t L ync on your computer: 1 In the L ync client, click Group , and click the group of the cont act. 2 Click the Call button next to the contact you want to call. Make sure your phone is connected to your computer when trying to make calls from L ync.
Polycom ® CX500/600/3000 IP Phone User Guide Polycom, Inc. 9 T o mute the audio of p articipant s in a conference call: » From the In Call screen, select Menu > Mute Aud ience . Manage Incoming Calls When you receive an incoming call, you can either answer the call or re direct the call to your voice mail.
Polycom ® CX500/600/3000 IP Phone User Guide Polycom, Inc. 10 Manage Multiple Calls When you’re in a call, you’ll se e several call controls that you can us e to manage multiple calls. T o place a call on hold: » From the In Call screen, select Hold , as shown next.
Polycom ® CX500/600/3000 IP Phone User Guide Polycom, Inc. 11 2 From the In Call screen, use the up and down arrow keys to select the call that yo u want to activate, and select Resume . T o make a new call and place the active call on hold: 1 From the In Call screen, select Menu > New Call .
Polycom ® CX500/600/3000 IP Phone User Guide Polycom, Inc. 12 Initiate a Conference Call Y ou can initiate a conference call during an active ca ll by adding p articipant s to the call. T o initiate a conference call: 1 From the In Call screen, select Menu > Add Others , as shown next.
Polycom ® CX500/600/3000 IP Phone User Guide Polycom, Inc. 13 T o consult with a cont act before transferring a call: 1 From the In Call screen, select Menu > Consult then T ransfer T o . 2 Enter a number or select a cont act and select Call . 3 After you speak with the pers on you’re transferrin g the call to, select Complete T ransfer .
Polycom ® CX500/600/3000 IP Phone User Guide Polycom, Inc. 14 The In Call screen displays and the call is given a number to retr ieve the call, as shown next.
Polycom ® CX500/600/3000 IP Phone User Guide Polycom, Inc. 15 2 From the Cont ac t Groups screen, sele ct the group your cont act is in, and select a cont act name. 3 When you finish viewing the contact card, select Close . Change Y our S t atus Y our presence st atus is determined by your calendar and activity .
Polycom ® CX500/600/3000 IP Phone User Guide Polycom, Inc. 16 2 On the My St atus screen, do one of the following: If you don't want to any interruptions , select Do Not Disturb . If you want others to feel fr ee to contact you, select A vailable .
Polycom ® CX500/600/3000 IP Phone User Guide Polycom, Inc. 17 2 From the All Calls scr een, select Men u and select the call log you want to view . For example, select View Missed Calls, as shown next.
Polycom ® CX500/600/3000 IP Phone User Guide Polycom, Inc. 18 T o join a meeting: 1 From your phone ’s Hom e Screen, select the Calendar icon. 2 From the T oday’ s Calendar screen, select a meeting, and select Join , as shown next .
Polycom ® CX500/600/3000 IP Phone User Guide Polycom, Inc. 19 T o access the Settings menu: 1 From your phone’ s Home screen, select Menu > Settings . 2 From the Settings screen, select the se tting you want to change. T o access the general Help for the phone: » From your phone’ s Home screen, select Menu > Help .
Polycom, Inc. 20 Safety Notices Service Agreements Please contact your Polycom Authorized Reseller for information abou t service agreements applicable to your product. Governing Law This Limited Warranty and Limitation of Liability shall be governed by th e laws of the S tat e of Cali fornia, U.
Polycom ® CX500/CX600/CX3000 IP Phone User Guide Polycom, Inc. 21 Polycom Limited Warranty and Limitation Liability LIMITED W ARRANTY . Polycom warrants to the end user (“Custo mer”) that this pr.
Polycom ® CX500/CX600/CX3000 IP Phone User Guide Polycom, Inc. 22 Safety and Compliance Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rule s.
Polycom ® CX500/CX600/CX3000 IP Phone User Guide Polycom, Inc. 23 Safety and Complia nce (continued) W ARNING Electrical Safe ty T o avoid electric shock, do not connect safety extra low vo ltage (SEL V) circuits to teleconference st ation network (TNV) circuits.
An important point after buying a device Polycom CX500 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Polycom CX500 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Polycom CX500 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Polycom CX500 you will learn all the available features of the product, as well as information on its operation. The information that you get Polycom CX500 will certainly help you make a decision on the purchase.
If you already are a holder of Polycom CX500, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Polycom CX500.
However, one of the most important roles played by the user manual is to help in solving problems with Polycom CX500. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Polycom CX500 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
