Instruction/ maintenance manual of the product 500 Polycom
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Polycom IP 500/501 User Guide Polycom IP 500/501 User Guide.
Polycom IP 500/501 User Guide Zayo Managed Services IP 500/501 User Guide Page 2 of 13 T able of Contents Table of Conten ts ..... ..... .... ..... ..... .... ..... ....... .... ..... ..... .... ..... ..... .... ..... .... ........ ..... ..... .... ..
Polycom IP 500/501 User Guide Zayo Managed Services IP 500/501 User Guide Page 3 of 13 Introduction The purpose of this document is to inform Zayo Managed Services users on how use the Polycom IP500/501 Phone with their Hosted PBX Service.
Polycom IP 500/501 User Guide Zayo Managed Services IP 500/501 User Guide Page 4 of 13 Document For mat Below is an example of how each feature will be presented and examined in this document.
Polycom IP 500/501 User Guide Zayo Managed Services IP 500/501 User Guide Page 5 of 13 Feature Functionality Account Cod es - Verified Requires a user to enter a unique number that identifies to which account an outbound call should be assigned. Using the Feature 1.
Polycom IP 500/501 User Guide Zayo Managed Services IP 500/501 User Guide Page 6 of 13 Extended Functionali ty A user may use the CONFERENCE Feature Key instead of the soft key. Splitting a Conference Call 1. To split the existing conference call, press the SPLIT soft key.
Polycom IP 500/501 User Guide Zayo Managed Services IP 500/501 User Guide Page 7 of 13 Call Forward Bus y Enable a user to redirect calls to another destination when the user’s line is busy. Normally, a call would be directed to a user’s voicemail.
Polycom IP 500/501 User Guide Zayo Managed Services IP 500/501 User Guide Page 8 of 13 2. Press *88 . 3. Follow the IVR instructions. Call Pickup This feature enables a user to pickup a call that is coming in on another user’s line. The other user’s line must be in the same ‘pickup group’ with the user activating the feature.
Polycom IP 500/501 User Guide Zayo Managed Services IP 500/501 User Guide Page 9 of 13 Using the Feature 1. During the call, press the TRNSFER soft key. This will place the caller on hold and provide dial tone. 2. Enter the transfer NUMBER with the KEYPAD .
Polycom IP 500/501 User Guide Zayo Managed Services IP 500/501 User Guide Page 10 of 13 Using the Feature 1. GO OFF HOOK . 2. Press *70 . You will hear a stutter dial tone then a normal dial tone. 3. Dial the NUMBER of the party you wish to call. Caller ID Blocking Per Call Allow users to block their caller ID on a call-by-call basis.
Polycom IP 500/501 User Guide Zayo Managed Services IP 500/501 User Guide Page 11 of 13 Using the Feature Activate: Using the Phone’s Keys † 1. Press the DO NOT DISTURB button.
Polycom IP 500/501 User Guide Zayo Managed Services IP 500/501 User Guide Page 12 of 13 Last Number Red ial Allow the user to redial the last number dialed with a feature code or a button. Using the Feature 1. Press the REDIAL Feature Key. Extended Functionali ty 1.
Polycom IP 500/501 User Guide Zayo Managed Services IP 500/501 User Guide Page 13 of 13 Speed Dial 8 Allow a user to hit only one button to complete a call. Using the Feature Configure 1. GO OFF HOOK . 2. Press *74 . You will hear a stuttered dial tone then a normal dial tone.
An important point after buying a device Polycom 500 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Polycom 500 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Polycom 500 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Polycom 500 you will learn all the available features of the product, as well as information on its operation. The information that you get Polycom 500 will certainly help you make a decision on the purchase.
If you already are a holder of Polycom 500, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Polycom 500.
However, one of the most important roles played by the user manual is to help in solving problems with Polycom 500. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Polycom 500 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
