Instruction/ maintenance manual of the product Advantage DLX DBD24-2085-01S ATSI
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Copyright © 2007, Cogniti ve - 1.800.525.2785 1 User’s Manual 105-296-01 Revision A 1/5/2009.
Copyright © 2007, Cogniti ve - 1.800.525.2785 2 Copyright © 2007, A TSI Holdings, Inc. Cognitive™ and A dvantage DLX™ are t rademarks of ATSI Hol dings, Inc.
Copyright © 2007, Cogniti ve - 1.800.525.2785 3 T a ble of Contents Chapter 1 : Introduction ...............................................................................5 Welcome ....................................................................
Copyright © 2007, Cogniti ve - 1.800.525.2785 4 Primary Language ..............................................................................19 Thermal Mode ......................................................................................19 Label Positioning .
Copyright © 2007, Cogniti ve - 1.800.525.2785 5 Chapter 1: Intr oduction We l c o m e Congratulations on the purchase of a Cognitive Advantage DLX thermal label printer. With its 2-year warra nty and durable design, the Advantage DLX provides professional quality la bel printing and performance.
Copyright © 2007, Cogniti ve - 1.800.525.2785 6 Printer Feature Overview Please take a moment and beco me familia r with the features and nomenclature of the Advantage DLX printer.
Copyright © 2007, Cogniti ve - 1.800.525.2785 7 Inside View Component Function A – Printhead Printing mechanism B – TT Spindle Ribbon take up spindle C – Platen Roller Friction feed printing su.
Copyright © 2007, Cogniti ve - 1.800.525.2785 8 Chapter 2: Printer Installa tion Setting up the Advantage DLX Printer Connecting the Interface and Pow er Cables IMPORTANT! PRIOR TO CONNECTING THE INTE RFACE AND P OWER CABLE TO THE PRINTER, MAKE SURE THAT THE PRINTER IS TURNE D OFF.
Copyright © 2007, Cogniti ve - 1.800.525.2785 9 Loading Thermal Transfer Ribbon NOTE: THIS STEP IS FOR THERMA L TRANSFER MO DEL ADVANTA GE DLX PRINTERS. USE ONLY COGNITIVE APPROVED THER MAL RIBBON. FOR MORE I NFORMATION ON COGNITIVE APPROVED SUPPLIES CONTACT US AT 800-525-2785.
Copyright © 2007, Cogniti ve - 1.800.525.2785 10 5. Lower the print head. Do not latch the printhead at th is time. 6. Align the notches on the left side of the ribbon take up core wit h the left spindle . 7. Gently pull the right take u p spindle and insert th e right side of the ribbon take up core.
Copyright © 2007, Cogniti ve - 1.800.525.2785 11 Loading Media NOTE: USE ONLY COGNITIVE APPROVED ME DIA. FOR MORE INFORMATION ON COGNITIVE APPROVED SUPPLIES CONTACT US AT 800-525-2785. 1. Raise the dust cover. 2. Place the media roll in t he media tray keeping the m edia guide to the right hand side.
Copyright © 2007, Cogniti ve - 1.800.525.2785 12 Chapter 3: Software Installa tion Installing Cognitive Administrator and Loading Print Drivers 1. Insert the Cognitive Companion CD into your computers CD ROM drive. 2. Select Printer Setup . NOTE: RUNNING PRIN TER SET UP WILL IN STALL COGNITI VE ADMIN ISTRATOR AND LOAD PRINT DRIVERS.
Copyright © 2007, Cogniti ve - 1.800.525.2785 13 4. Select Include this location in the search , and then click the Bro wse button. 5. Select the location: C:Program FilesCognitive Solutions Printing SupportDriver Files and click Next. 6. Click Continue Anyway .
Copyright © 2007, Cogniti ve - 1.800.525.2785 14 4. Select Add a printer and the Add Printer Wizard will appear. 5. Click Next. 6. Select Local printer attached to this computer and click Next. 7. Select Use the following port: and choose the appropriate Serial or Pa rallel port, then click Next.
Copyright © 2007, Cogniti ve - 1.800.525.2785 15 9. Select Keep existing driver (recommended) and click Next. 10. Provide a Printer name: and select if the Advantage DLX will be the defau lt printer then click Next. 11. Select Do not share this printer then click Next.
Copyright © 2007, Cogniti ve - 1.800.525.2785 16 Chapter 4: Cognitiv e Administr a tor Cognitive Administrator is a Java based utility designed for installation on various operating system plat forms. Administrator allows compl ete control over the profiles and settings o f the Advantage DLX printer.
Copyright © 2007, Cogniti ve - 1.800.525.2785 17 Serial Connection Parameters • Baud Rate • XON/XOFF • Buffer Size • Buffer Overflow Ethernet Connection Parameters • IP Address • Net Mask.
Copyright © 2007, Cogniti ve - 1.800.525.2785 18 Debug Report Level Specifies the me thod by whic h th e printer reports error. Values: • None = Turns error reporting Off. • Serial = Printer sends error repo rt to host device via serial port. • Serial & Label = P rinter sends error report via seri al port and prints an error label.
Copyright © 2007, Cogniti ve - 1.800.525.2785 19 Primary Language Selects the primary command language the prin ter uses. The Advantage DLX uses Cognitive Printer Language (CPL) as the default command language. Select between CPL, EcPL, and ZcPL command languages.
Copyright © 2007, Cogniti ve - 1.800.525.2785 20 Label Presentation Label presentation advances media out of the printe r after printing a label and then retracts the media pri or to printing the next label. • Advance = Distance the media advances after printing a label.
Copyright © 2007, Cogniti ve - 1.800.525.2785 21 Profile Management Manage the settings of the Advantage DLX using the Profile Management section of Cognitive Administrator. Profile Management displays a list of the printer’s current variable settings.
Copyright © 2007, Cogniti ve - 1.800.525.2785 22 Updating Firmware 1. Select the Firmware and CPR Upgrade tab. 2. Click the Select Firmware File button. 3. Select the appropriate Firmware file and click Ok. 4. Click the Update Firmware button. CAUTION! TURNING THE PRINTER OFF DURING FIRMWARE INSTA LLATION COUL D DAMAGE THE PRINTER.
Copyright © 2007, Cogniti ve - 1.800.525.2785 23 Chapter 5: Advanced DLX F ea tur es USB A Port Loading Firmware Using a USB Flash Drive 1. Create a folder on the USB flas h drive a t the root level named Co gnitive . 2. Inside the Cognitive folder create a folder named Firmware .
Copyright © 2007, Cogniti ve - 1.800.525.2785 24 Loading Formats Using a USB Flash Drive 1. Create a folder on the USB flas h drive a t the root level named Co gnitive. 2. Inside the Cognitive folder create a folder named Objects. 3. Place the desired Stored Label Form ats or Menuing Program into the Objects folder.
Copyright © 2007, Cogniti ve - 1.800.525.2785 25 Chapter 6: Cleaning and Maintenance For optimal printhead performance Cognit iv e recommends cleaning the th ermal printhead every 5,000 inches. Proper ma intenance reduces replacement costs by extending the life of the printhead and im proves the pe rformance of the printer.
Copyright © 2007, Cogniti ve - 1.800.525.2785 26 Chapter 7: T roubleshooting Use the chart below for troubleshooting yo ur Advantage DLX printer prior to contacting Technical Support. If you are unable to resolve the problem using the chart below, please contact our Tec hnical Support staff at 1-800-632-8292.
An important point after buying a device ATSI Advantage DLX DBD24-2085-01S (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought ATSI Advantage DLX DBD24-2085-01S yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data ATSI Advantage DLX DBD24-2085-01S - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, ATSI Advantage DLX DBD24-2085-01S you will learn all the available features of the product, as well as information on its operation. The information that you get ATSI Advantage DLX DBD24-2085-01S will certainly help you make a decision on the purchase.
If you already are a holder of ATSI Advantage DLX DBD24-2085-01S, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime ATSI Advantage DLX DBD24-2085-01S.
However, one of the most important roles played by the user manual is to help in solving problems with ATSI Advantage DLX DBD24-2085-01S. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device ATSI Advantage DLX DBD24-2085-01S along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
