Instruction/ maintenance manual of the product 820 Plustek
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Installation Usage & Maintenance Troubleshooting.
All trademarks and brand names mentioned in th is publication are property of their respective owners. © 2004. All rights are reserved. No portion of this document may be reproduced without permission. The screen shots in this guide were made with Windows 2000.
Table of Contents I NTRODUCTION ....................................................................................................1 How to Use This Guide ...............................................................................................
Introduction Welcome to the world of Plustek scanners – the ultimate in computer imaging. Your new scanner will improve the professi onalism of your day-to-day computing tasks by allowing you to input images and electr onic text into your computer system.
Chapter II describes how to use, maintain and clean your scanner. Appendix A contains technical support information that can help you solve simple problems. Before calling for help, please read through Appendix A: Troubleshooting. Appendix B contains the Specifications of the scanner you purchased.
Video card that supports 16-bit color or greater Box Contents 2 1. Scanner 2. USB Cable 3. Quick Guide (Scanner) 4. Setup / Application CD-ROM 5. Calibration Sheet 6. Cleaning paper 7. Travel Pouch The Scanner’s Features 2 Save the box and packing materials in case you need to tr ansport this scanner in the future.
1. USB port : It connects the scanner to a USB port on your computer by the included USB cable. 2. Page feed slot : Feed the document into the scanner from this direction. You can feel the document being grabbed by the scanner. 3. Alignment arrow : Always align the edges of your documents to this arrow sign.
Chapter I. Installing the Scanner Before installing your scanner, please verify that you have all of the proper components. A list of the package contents is provided in the Box Contents section of this guide.
Installing and Setting up the Scanner Please follow the step-by-step procedures described below to install the Plustek scanner. S S t t e e p p 1 1 . . C C o o n n n n e e c c t t i i n n g g t t h h e e S S c c a a n n n n e e r r t t o o Y Y o o u u r r C C o o m m p p u u t t e e r r 1.
2. For Windows 98 & 2000 a. Click on the [Next] button when the “Add New Hardware Wizard” window is displayed. b. Select “Search For The Best Driver For Your Device [Recommended]” and click on the [Next] button. c. The next window will ask you where to search to find the drive.
calibration. 8. Insert the special calibration sheet, included with the scanner, face up into the page feed of the scanner. 9. Follow the on-screen instructions to complete the scanner calibration. Note: The buttons on the scanner are designed to work with bundled software.
Attention If the test failed in any way, please refer to “ A ppendix A: Troubleshooting” section of this manual and follow the instructions therein. Software Setup Troubleshooting Carefully review the steps outlined in this guide and the Quick Guide that accompanied your scanner.
4. Start installing your Windows XP upgrade software by following Microsoft’s related procedures. 5. When the Windows XP upgrade is done, re-install the scanner’s hardware and software.
Chapter II. Usage and Maintenance Operating the Scanner Your scanner accepts documents as small as business cards and as large as 4”x6” photographs.
Using the Scanner Buttons Your scanner is equipped with two function buttons designed to make your scanning experience more convenient and efficient. With simply one touch of the button, you can scan to Presto! ImageFolio or Cardiris program. 1. SCAN Button 2.
1. Click on the Smart Touch icon located on the Windows system tray. From the menu that pops up, point to [SCAN Button Link] and then click [Continuous Scan]. 2. Insert the document or image face up into the scanner. Align the paper to the arrow sign on the left of the scanner.
Attention Changes you make in the Smart Touch window are automatically saved every time you click Close to close the Smart Touch window. 3. Insert the document or image face up into the scanner. Align the paper to the arrow sign on the left of the scanner.
Continuous scans by the same settings: If you have more than one business card with similar card style to scan (for example, those business cards are from t he same country), you can follow the steps below: 1. Click on the Smart Touch icon located on the Windows system tray.
2. To change the scanning settings, click on the Smart Touch icon again, and then click [Properties] from the menu that pops up. Make desired adjustments within the Smart Touch Setting window that opens and then click [Close] button.
Scanner Connection The first step to take when troubleshooting connection problems with your scanner is to check all physical connections. The Smart Touch icon , located on the Windows system tray, indicates if the scanner software is properly launched and the scanner and computer are communicating with each other.
Click on the Smart Touch icon located on the Windows system tray. Uncheck [Enable Warning] from the menu that pops up. Click the [No] button in the message box that appears. Attention If you would like to be prompted with this message again, you may click on the Smart Touch icon and check [Enable Warning] from the menu that pops up.
C C l l e e a a n n i i n n g g t t h h e e S S c c a a n n n n e e r r When you use this scanner for the very first time after installation, you are suggested to clean the scanner before use.
Do not attempt to disassemble the scanner. There is danger of an electrical shock and opening your scanner will void your warranty. Do not subject the scanner to excessive vibration.
Appendix A: Troubleshooting Scanning Problems Most problems are easily solved, and some of the most common questions and their recommended solutions are listed below. Symptom: After following the installation instructions, my computer cannot find the scanner.
Cause 2: You are scanning at a high resolution (DPI). Solution 2: Reduce the resolution. Symptom: The scanner is not in the list of supported scanners in other commercial software. Solution: Select TWAIN as the scanner. Symptom: Unable to scan from other software other than the one that came with the scanner.
Cause2: The printer brightness setting is not set properly. Solution 2: Adjust the brightness in the printer. Some printers allow you to change the brightness settings. Please consult your printer documentation. Symptom: The scanned image takes too long to be sent with an email message.
Solution 3: Make sure that the AC adapter is connected to an outlet. If the scanner is connected to a Surge Protector, make sure that the Surge Protector is turned on. Symptom: The document or photo has been inserted into the scanner but is not fed through the scanner.
Consult your Word Processor documentation for more information on how to import images. Symptom: How do I send a scanned image using my email program? Solution: Save your scanned image in a format that is supported by your email program (JPG, GIF or PNG are recommended).
Appendix B: Specifications 5 Plustek OptiCard 820 Physical dimensions 174.5mm x 60.5mm x 38.5 mm Weight 194g Operating Temperature 10 ° C to 40 ° C (50 ° F to 104 ° F) Scan Area Maximum 105 mm x 148 mm (4.
Appendix C: Customer Service and Warranty If you encounter problems with your scanner, please review the installation instructions and troubleshooting suggestions contained in this guide. For further assistance call our customer support phone number listed on the last page of this guide.
This Limited Warranty service does not provide for carry-in exchange when the problem results from accident, disaster, vandalism, misuse, abuse, unsuitable environment, programme modification, another machine or non-vendor modification for this product.
Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that which the receiver is connected.
Contacting Plustek E E u u r r o o p p e e Plustek Technology GmbH Gutenbergring 38, 22848 Norderstedt, Germany Tel.: +49 (0) 40 523 03 130 Fax: +49 (0) 40 523 03 500 E-mail: support@plustek.de Website: www.plustek.de Worldwide except Europe Plustek Inc.
An important point after buying a device Plustek 820 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Plustek 820 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Plustek 820 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Plustek 820 you will learn all the available features of the product, as well as information on its operation. The information that you get Plustek 820 will certainly help you make a decision on the purchase.
If you already are a holder of Plustek 820, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Plustek 820.
However, one of the most important roles played by the user manual is to help in solving problems with Plustek 820. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Plustek 820 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
