Instruction/ maintenance manual of the product WO100 Plantronics
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Savi ™ Office WO100 Pr ofessional Wir eless Headset System (WO1 ™ Base + WH100 ™ Headset) with Optional HL10 ™ Lifter User Guide.
Plantronics Savi User Guide W elcome Congratulations on purchasing your new Plantr onics product. This guide contains instructions for setting up and using your Savi Office WO100 Professional Wireless Headset System.
Contents Plantronics Savi User Guide 1 Package Contents and Features ........................... 4 1.1 Savi Base ................................................................. 4 1.2 Savi Headset .....................................................
Plantronics Savi User Guide 4 Savi WO1 Base Features 1.1 Savi WO1 Base Base T elephone Interface Cable USB Cable CD includes: • PerSono ® Suite Software • Animated Setup Guide • Complete User G.
Plantronics Savi User Guide 5 Headband 1.2 Savi WH100 Headset Earloop Indicator Light Microphone Charge Cradle Headset with Pre-Installed Earloop and Ear T ab Call Control Button (also contr ols volum.
Plantronics Savi User Guide 6 1.3 HL10 Lifter (Optional) Additional HL10 Lifter Parts (If Required) HL10 Lifter Accessory Jack Ringer Microphone Extender Arm For Nortel i2004 phones only Handset Lifte.
Plantronics Savi User Guide 7 2 Base Set Up 2.1 Attaching Charge Cradle to Base 1 Connect the headset charge cradle to the base. Push firmly on the cradle until the cradle snaps in to place. 2.2 Connecting Base to Desk Phone 1 Connect the telephone interface cable to the telephone interface cable jack on the base.
Plantronics Savi User Guide 8 3 Headset Set Up 3.1 Fitting Headset The headset comes with a pre-installed earloop and ear tab. An optional headband is also provided. 1 T o install the headband, gently unsnap the pre-installed earloop from the headset.
Plantronics Savi User Guide 9 7 If the dial tone still does not sound clear , adjust the Configuration Switch until the dial tone sounds the best. NOTE Multiple settings might work with your phone; however , only one is the optimal position. 8 Press the call contr ol button on the headset to complete configuration.
Plantronics Savi User Guide 10 5 Lifter Set Up (Optional) 5.1 Installing Lifter 5.2 If Y ou Do Not Hear a Dial T one 1 If you do not hear a dial tone, raise the lifter height switch to the next highest position. 1 Firmly press the handset lifter power cor d into the handset lifter jack.
Plantronics Savi User Guide 11 5.3 Additional Parts (If Required) Extender Arm 1 2 2 1 2 3 Use extender arm when the handset lifter needs additional stability lifting and returning handset to cradle. 1 Slide extender arm onto lifter . 2 Stabilizers can be shifted left and right.
Plantronics Savi User Guide 12 6 PC Set Up 6.1 Installing USB Cable 1 Connect the USB cable to the USB port on the back of the base. 2 Connect the other end of the USB cable to the USB port of the PC. 6.2 Installing PerSono Suite Software 1 In the animated setup guide located on the CD, select Step 6.
Plantronics Savi User Guide 13 7 Using Y our Savi Office Pr ofessional Wir eless Headset System IMPORT ANT It is highly recommended that you install the PerSono Suite software. Though your Savi Office system will operate without the software it will limit the system’ s full capabilities.
Plantronics Savi User Guide 14 Placing, Answering, and Ending Calls with PC With PerSono Suite Software* Without PerSono Suite Software T o place a call 1. Dial number from the supported softphone application*** 1. Short press call contr ol button on headset** or short press base PC talk button 2.
Plantronics Savi User Guide 15 Conferencing In Up to Thr ee Additional Headsets While on a call you can subscribe up to three additional headsets to your base for conferencing.
Plantronics Savi User Guide 16 T oggling On/Off Over -the-Air Subscription The Savi Office system ships with the over -the-air subscription enabled. Y ou can toggle on or off over -the-air subscription using the subscription button on the base.
Plantronics Savi User Guide 17 Headset Status Headset Indicator Light Headset charging Off Headset fully charged Off Headset in-use Flashes green Subscribing Solid green Button (Indicator Light) State.
Plantronics Savi User Guide 18 8 PerSono Suite Softwar e It is highly recommended that you install the PerSono Suite software. Though your Savi Office system will operate without the software running it will limit the system’ s capabilities.
Plantronics Savi User Guide 19 If PerSono Suite software is configur ed to manage your multimedia automatically when a call comes in, the music note will disappear and then be brought back up once all your calls have ended.
Plantronics Savi User Guide 20 4 T o confirm that PerSono Suite is now supporting Skype, go to the “PC Panel” tab in PerSono Suite and ensure that Skype is listed under “Softphones”. Softphone Support For a list softphones supported by PerSono Suite refer to www .
Plantronics Savi User Guide 21 Settings Screen – Headset and Base The Settings Screen allows you to customize the base and headset to your pr eference. The Savi Office System is shipped with the default settings and can be changed as described in the Settings column below .
Plantronics Savi User Guide 22 Help for Base Settings Auto Answer Auto answer saves the user a button press to establish the radio link between headset and base unit. When auto answer is set to OFF you must press the headset call contr ol button or base PC/desk phone talk button to answer an incoming call.
Plantronics Savi User Guide 23 Help for Base Settings Default Settings Anti-Startle Anti-startle provides advanced hearing pr otection against sudden loud noise. When Anti-Startle is set to ON, the system identifies and eliminates sudden loud sounds and instantly reduces them to a level similar to background noise.
Plantronics Savi User Guide 24 PC Panel Screen • Choose whether you want PerSono Suite software to launch when you login to Windows. • See a list of supported softphones running on your PC. • See which Plantronics device is attached to your PC and working with PerSono Suite software.
Plantronics Savi User Guide 25 Upgrade Firmware Firmware is internal software that runs within a headset system. Occasionally , new firmware is made available to improve pr oduct performance and/or add functionality . T o upgrade the system firmware, complete the following: 1 Ensur e your Savi Office base is connected directly to your PC.
Plantronics Savi User Guide 26 I can’t hear a dial tone at the headset. Make sure your headset is charged. Make sure your headset is subscribed to base.
Plantronics Savi User Guide 27 I can no longer hear any audio through my PC Speakers. For Windows XP Systems: Refer to the “Audio” tab of the “Sounds and Audio Devices” option in your PC Control Panel. • Under “Sound playback” change the default setting from Savi Ofce to your PC speakers.
Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States T el: 800-544-4660 www .plantr onics.com For product support contact us at www .plantronics.com/support. © 2009 Plantronics, Inc. All rights r eserved. Plantronics, the logo design.
An important point after buying a device Plantronics WO100 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Plantronics WO100 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Plantronics WO100 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Plantronics WO100 you will learn all the available features of the product, as well as information on its operation. The information that you get Plantronics WO100 will certainly help you make a decision on the purchase.
If you already are a holder of Plantronics WO100, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Plantronics WO100.
However, one of the most important roles played by the user manual is to help in solving problems with Plantronics WO100. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Plantronics WO100 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
