Instruction/ maintenance manual of the product W745A-M Plantronics
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Sa vi ® W7 45 A- M Mul ti Dev ice Wi rel ess Hea dse t S yst em Use r G uid e TM.
Contents Welcome 4 System requirements 4 DECT information 4 What's in the box 5 Base and headset basics 6 Accessories (sold separately) 7 Customise your headset 8 Install the headset battery 8 Us.
Install Plantronics software 29 Plantronics Control Panel 29 Devices tab 29 Device settings > Base tab 30 Device settings > Headset tab 32 Device settings > Security tab 33 Applications tab 3.
Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi W745 Please refer to the safety instructions in the quick start guide for important product safety information prior to installation or use of the product.
Headset and battery Base, deluxe charging cradle and spare battery Over-the-head headband Behind-the-head headband Headset fit kit with ear loops, ear tips and foam sleeve USB cable Telephone interfac.
Base 1 Power jack 8 Computer button 2 Handset lifter jack 9 Mobile phone button 3 Telephone interface cable jack 10 Desk phone button 4 USB port 11 Bluetooth pairing button/LED 5 Desk phone speaking v.
1 Deluxe USB charging cable Charges an extra battery while charging your headset via a USB port. 2 Electronic hookswitch cable (EHS cable) Electronically and automatically takes your desk phone handset off the hook. Enables remote call control with your headset.
After you install the headset battery, choose one of the three headset wearing styles, over-the-ear, over-the-head or behind-the-head. Use the fit kit to assemble it and optimise the position of the microphone. Positi on the battery as show n on the headset and sl ide into positi on until the bat tery sn aps into place.
NOTE Ens ure the ear loo p is fla t again st the h eadset before r otating . 2 Choose the si ze and s tyle of ear tip that fi ts most comfort ably. A lign the ear tip with t he notch facing the mi crophone as sho wn. Pres s on to attach. NOTE Ens ure the large e nd of th e ear t ip point s to th e microp hone.
1 Hold t he head band so it is al igned t o receiv e the h eadset a s shown and ins ert the headset into the he adband. 2 Rotate the he adset up . The h eadband can be w orn on the righ t or le ft side. 3 To opt imise t he posit ion of the head set, pus h the h eadset i n so th e microp hone is close t o your mouth.
NOTE Ens ure the large e nd of th e ear t ip point s to th e microp hone. 3 To pos ition y our head set cor rectly, first sl ide the stem of the he adband s o the he adset f its comfor tably. 4 With a finger on the headset indicat or light , push in until the mi crophone rests a s close to your cheek as poss ible wit hout to uching.
1 Align the cha rging cr adle pi ns with the base and pr ess firm ly unti l the cr adle res ts even ly on th e base. 2 Plug o ne end of power supply into po wer jack on bac k of the base a nd other end int o worki ng power outlet. 3 Place the hea dset in the char ging cr adle.
To replace your headset battery, see Replace your headset battery . 13.
Choose a desk phone s etup A, B or C and conn ect cab les. A Desk p hone (s tandard) USE • Connec t one en d of the teleph one inte rface c able to the bac k of the base • Discon nect the handset coil c ord from the ba se of th e desk phone an d re-con nect it to the teleph one int erface c able ju nction b ox.
1 While wearing headset , short press b ase desk phone button. NOTE If you don 't have remote c all con trol thr ough a lifter ( HL10) o r cable (EHS), m anually remove desk p hone ha ndset be fore ea ch call. 2 If you do not hear a dial ton e, open the sid e panel and adj ust the middle configur ation s witch A- G unti l you d o.
Your mobile phone can be paired to multiple headsets and hands-free devices, but it can only be connected to one device at a time. The following are instructions for pairing your mobile phone to the base. 1 Press down an d hold B luetooth pairin g button (4 sec onds) on Savi b ase unti l indica tor LED flashe s red a nd blue.
Connec t the U SB cable . 1 While wearing your he adset, s hort pr ess the base co mputer b utton. 2 Dial a call f rom your comput er softp hone. 3 End th e call by press ing the headset call co ntrol b utton. The minimum recommended separation between your desk phone and the base is 6 inches.
Now that you’ve assembled your headset, installed the software and connected your phones, read this section to learn about the headset features, how to use the controls and more.
call, without losing the cal l, as lo ng as a charged battery is rea ttached within 5 minute s. This allows for un limited talk tim e. Replac e your headset battery The sp are hea dset bat tery is located in a ba ttery c ompartme nt on t he side of the c harging cradle .
View system tray icon With P lantron ics soft ware ins talled, a heads et icon will ap pear in your sy stem tra y, disp laying batter y statu s. A war ning wil l be is sued if your he adset’s battery is crit ically l ow.
For Wi ndows V ista and Windows 7 syst ems Adjust your o verall v olume b y going to: Star t Menu > Settin gs > Co ntrol Pa nel > So und > Playba ck.
This section describes the base, its buttons and their functions. Basics When y ou pres s on a b ase but ton, you are ope ning a phone li ne/audi o channe l. Depen ding on the ci rcumsta nces, yo u won’t necessa rily hea r a dia l tone u ntil yo u’ve dia lled fro m your phone.
End su bscript ion If the base i s in sub scriptio n mode and you want to stop th e base from sea rching f or a he adset, press the sub scriptio n button again. The sub scripti on light will b e solid red for four se conds an d then g o to it s previo us stat e.
establ ish a c onnectio n with y our mob ile phon e by pr essing t he base Bluetoo th butto n again , before the au to conne ction f eature w ill resu me.
Answer a call The ea siest w ay to an swer an incomin g call f rom the desk ph one, mo bile pho ne or co mputer is to pre ss the headset call but ton whe n you he ar an i ncoming call. Altern atively , you ca n answer an inc oming ca ll by p ressing the bas e button for the line t hat is ringin g.
NOTE If you don 't have remote c all con trol thr ough a lifter ( HL10) o r cable (EHS), m anually remove desk p hone ha ndset be fore ea ch call. 2 Dial a call u sing you r desk p hone. 3 To end the ca ll, pres s the he adset c all butt on and hang up the han dset.
Softphone compatibility Call c ontrol from the headset is ava ilable f or comp atible s oftphon es with no addit ional s teps by the us er exce pt Skype ™ . For a list o f compat ible so ftphones , visit plantro nics.com /softwa re . For Sk ype sup port, fo llow th e steps below.
subscr ibed to the bas e. The first he adset is the pr imary us er’s he adset an d the nu mber in side the ne xt head set is t he numbe r of gu est head sets su bscribed to the base. T he follo wing ex ample shows one pri mary hea dset wit h two g uest hea dsets c onferenc ed in.
User preferences and device settings that affect the performance of your headset can be changed using the Plantronics Control Panel. To acc ess the Plantro nics Con trol Pa nel, loa d Plant ronics s oftware by visi ting plantr onics.c om/softw are and click o n downlo ad butt on.
Feature Settings Default Genera l Default line Desk phone/PC/Mobile Desk phone Range High/med/low High Desk phone audio bandwidth Wideband/narrowband Narrowband PC audio bandwidth Wideband/narrowband .
Base settings Range High up to 350 ft. Medium up to 150 ft. Low up to 50 ft. To change the range with the base, see Setting the range. Audio bandwidth for desk phone and PC Wideband audio delivers heightened speech clarity and life-like fidelity.
Audio Limiting Audio Limiting provides advanced hearing protection for daily noise exposure. When Audio- Limiting is SELECTED, the system monitors and controls sound to ensure audio levels do not exceed 80 dBA or 85 dBA (whichever is selected) specified by current and imminent EU legislation.
Auto answer When enabled, this feature will configure your headset to automatically answer a call when it is removed from the charging cradle. Featur e set l ock The Pl antroni cs softw are allo ws all of the b ase set tings to be loc ked to p revent c hanges.
Launch audio devices control panel Provides a shortcut to the Windows sounds and audio devices control panel. Ring both headset and PC This feature gives you the option to have the PC ringtone played on both the headset as well as the PC speaker.
Check for updates manually Check for available software and firmware updates at any time by clicking on the "Check for updates now" button. Install updates If new updates are available after a manual or automatic check, click on the "Install checked updates" button and installation will begin.
My headset is unstable. When you wear the headset, the microphone should rest as close to your cheek as possible without touching. The microphone can be adjusted inward by the pivoting earpiece to optimise the position of the headset. See Position your headset .
People I talk to can hear a buzz in the background. Move the base further away from your phone. See Position your base . If the base power supply is plugged into a power strip, plug it into the wall directly. The handset lifter is installed, but does not lift the handset.
I can no longer hear any audio through my PC Speakers. For Windows XP systems • Refer to the “Audio” tab of the “Sounds and Audio Devices” option in your PC Control Panel. • Under “Sound Playback”, change the default setting from Savi Office to your PC speakers.
NEED MORE HELP? plantronics.com/support Plantronics, Inc. Plantronics BV 345 Encinal Street Santa Cruz, CA 95060 United States South Point Building C Scorpius 140 2132 LR Hoofddorp Netherlands © 2013 Plantronics, Inc. Plantronics, HL10 and Savi are trademarks or registered trademarks of Plantronics, Inc.
An important point after buying a device Plantronics W745A-M (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Plantronics W745A-M yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Plantronics W745A-M - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Plantronics W745A-M you will learn all the available features of the product, as well as information on its operation. The information that you get Plantronics W745A-M will certainly help you make a decision on the purchase.
If you already are a holder of Plantronics W745A-M, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Plantronics W745A-M.
However, one of the most important roles played by the user manual is to help in solving problems with Plantronics W745A-M. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Plantronics W745A-M along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
