Instruction/ maintenance manual of the product CS520 Plantronics
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C S 5 10 ™ /C S 520 ™ Wi reless Head se t S ystem Us e r G uid e.
2 C ont ents C ont ents W elcome 3 What’s in the Box 4 Base and Headset Basics 5 Accessories 6 Headset Set Up 7 Connect Y our Desk Phone 8 Connect the Power 8 Charge the Headset 8 Connect and Confi.
3 We l co m e Congratulati ons on purchasing your new Plantroni cs produc t. This guide cont ains i nstr uctions for set ting up and using your CS510 / CS5 2 0 Wireless H eadset System . Please r efer to the separ ate safet y instruc tions for impor tant pr oduct safe ty informat ion prior to installation o r use of the produc t.
4 Wh at ’ s i n t h e Bo x T elephone interface cable Power supply Base Headset Model WH350 (binaural) shown - Model WH300 (monaural) available.
5 Ba s e a nd He ad set Ba si cs 1 Call/mute LED 2 Power on/subscription LED 3 Charging LED 4 Subscription button 5 Narrowband/wideband audio switch 6 Power jack 7 Handset lifter/EHS cable jack 8 T el.
6 Ac c essor ies 1 Electronic Hookswitch Cable (EHS) Electronically takes your desk phone handset off hook. Enables remote call answer/end with your headset.
7 He ad set Set U p Y ou r hea dset c om es fu ll y as semb led. Y o u can a dj u st the he ad ba nd f or a bet - ter fi t an d the mo uth piec e f or op ti ma l perform a nc e. Adjust the Headband 1 T o adjus t the headband, l engthen or sho rten t he band until it fit s comfort ably .
8 Thi s section de scri bes ho w to c on nect the b ase t o yo ur d esk p hone. Connec t the Power Plug one end of th e power supply into the p ower jack on the back of t he base and the ot her end into a work ing power ou tlet. T he Power On LED will be s olid white.
9 Co nnect an d Co nfig ur e Y ou r Des k Phon e Ther e are three se tup options for connec ting the CS510 / CS5 2 0 to your desk phon e. Selec t one of the following an d continue.
10 Chec k C onfi gu rati on a nd Ma k e a T est C al l 1 If your desk phon e has a volume control se t it to mid-ran ge. 2 Look at the bottom panel of your base and make sure the default settings are correct.
11 Desk P hone pl u s HL 1 0 Li fter ( sol d sepa rat ely ) NOTE First follo w the steps above for D esk Phone (Standard) . 1 Firmly pre ss the handse t lifter pow er cord into the handset lif ter jack . USE 2 While wearing yo ur headset , slide the handset lif ter arm under t he handset until th e lifter base touches th e side of the phone .
12 If Y ou Do Not Hear a Dial T one 1 If you do not he ar a dial tone, raise th e lifter heigh t switch to the ne xt highe st positi on. 2 Repeat ste ps 2 through 5 above as ne cessar y until you hear a dial tone . 3 When yo u hear a dial tone, se cure the lifter as de scribed in ste ps 6 though 8.
13 F or Nortel Phones Only Desk P hone pl u s EH S C ab le 1 Connec t the end of the EHS cable to the bas e and the other en d to the desk phone as d escribed in the EHS Adapter Get ting Started guid e. NOTE For further inst allation inf ormation r efer t o the EH S Get ting S tar ted guide that came wi th your EHS c able or at plantronics .
14 14 Posi tion Y our B ase The minimum recomm ended sep aration be twe en your desk phone and t he base is 6 inches . The minimum recomm ended sep aration be twe en the base and compute r is 1 2 inches. Incorr ect positi on can cause nois e and interfe rence problems .
15 Now th at y ou’ve a dj ust ed y ou r hea dset a nd c on nect ed yo ur d esk p hone , rea d thi s section t o le arn a bou t the he ad set fe atu res, how t o use t he c ont rol s an d more.
16 Bat t er y This produc t has a replaceable bat ter y . T o ensur e replacement bat teries m eet Plantro nics high quality s tandards and for optimal per formance , only use replacemen t batter ies provide d by Plantronics.
17 Base Ph one Button a nd S wi tc hes 1 Subscription But ton The he adset and base t hat came in the box are subscr ibed (connected) to e ach other . However, if you wish to use a n ew headset or n eed to res tore subscription to yo ur current headse t, the units c an be subscribed to e ach other by the follow ing two me thods.
18 2 Wideband/Na rrowband Aud io Switc h The CS510 / CS5 20 h as wideband audio, w hich allows spee ch to sound clearer and m ore natural. If your desk phon e is capable of wideband audio, s et the Wide band-Narrow band audio switch to yellow for wide band.
19 Pl ac e an Ou tgo in g Cal l 1 Wearing your headse t, pres s the headse t call control but ton. 2 Remove th e handset from th e cradle. Y ou will hear a dial tone. NOTE This step will b e automatic if yo u install a lif ter or EH S cable accessor y.
20 Headse t Headset has to be charged too often. T alk time is not as long as stated. Switch the Wideband-Narrowband audio switch to narrowband (black). T alk time performance is significantly degraded even after a full recharge. Battery is wearing out.
NEED MOR E HEL P? plantronics.com/support Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States © 2013 Plantronics, Inc. All rights reserved. Plantronics, the logo design, CS510, CS520, and HL10 are trademarks or registered trademarks of Plantronics, Inc.
An important point after buying a device Plantronics CS520 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Plantronics CS520 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Plantronics CS520 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Plantronics CS520 you will learn all the available features of the product, as well as information on its operation. The information that you get Plantronics CS520 will certainly help you make a decision on the purchase.
If you already are a holder of Plantronics CS520, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Plantronics CS520.
However, one of the most important roles played by the user manual is to help in solving problems with Plantronics CS520. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Plantronics CS520 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
