Instruction/ maintenance manual of the product C720M Plantronics
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Bl ack wi re ® C 7 10 M ™ /C 7 20 M ™ Corded USB headset with Bluetooth ® Us e r g uid e TM.
2 C ont ents C ont ents C ont ents W elcome 3 What’s in the package 4 Headset features 5 Accessories/Spares 6 Using your headset 7 Inline controls 7 W earing the headset 8 Connect, charge, and make .
3 Welc ome Congratulati ons on purchasing your new Plantro nics produc t. This us er guide contains instru ctions for s ett ing up and using your Black wire C710M/C72 0M Bluetooth h eadset . Please r efer to the sep arate safet y inst ruct ions for impor tant produc t safet y information pr ior to installation or us e of the produc t.
4 Wh at ’ s i n t he pa c kag e 1 Blackwire C710M Headset with inline controller (monaural) or 2 Blackwire C720M Headset with inline controller (stereo) 3 Blackwire C710M/C720M USB cable 4 Carrying .
5 Heads et features 1 Right ear cushion 2 Adjustable headband 3 Left ear cushion 4 Noise-cancelling microphone 5 Mobile talk and Bluetooth on/off button 6 V olume up/volume down bar 7 Inline controlle.
6 Ac cessories/ Spa res (Sold separately) Carrying case F oam ear cushions Leatherette ear cushions Blackwire C710M/C720M USB cable NOTE For mo re information on a cc essorie s and spares , please visit us at plantronics.
7 Inline contr ols Mobile talk button Can be used to answer or end a call directly from the headset with a single press. LED will rapid flash blue when a call is coming in and slow flash blue when on a call. Can be used to manually turn on or off the Bluetooth radio with very long press; Bluetooth status will stay in last known state.
8 Wearing the heads et 1 T o adjust the h eadband, leng then or shor ten the b and until it fi ts comfor tably. Positio n the headse t receiver s so that th e cushions sit comfor tably over the cen ter of your ears . 2 For th e C710M headset po sition the s tabilizer T -bar abov e your ear .
9 Co nnect hea dset to PC 1 Connec t the USB cable to the PC and th e inline controller . The fir st time you conne ct your heads et to the P C, the m obile talk but ton on the heads et will flash red and blue indicating t he initial pairing proces s of your mobile phone .
10 NOTE F or detail ed pairing i nstruc tions for popu lar mobile p hones visit plantro nics.com/ easy topair Blackwire C700 2 If prompted by mobile ph one, t ype 0000 as passcode. The mo bile talk but ton will stop flashing when the h eadset has an ac tive connec tion with t he mobile phone .
11 Placing a call with your headset and Bluetooth mobile phone Place a call Dial number on your mobile phone keypad. Redial last number* Double press mobile talk button. There will be a double low tone on each press. A low-low-high tone indicates the last number has been redialed.
12 1 Ensure Micros oft Lync/Of fice Communicator is running on your P C. 2 Reconnec t U SB cable to inline controller and th e PC if disconnec ted. 3 Confirm the spe aker and microphone s et tings f.
13 Placing, answering, and ending calls with Microsoft Lync/Office Communicator T o place a call Dial number using Microsoft Lync/Office Communicator .
14 Smart Sensor technology Senso rs detec t wheth er or not you are wear ing the heads et. Se nsors are lo cated in the speake r capsule on th e microphone bo om side.
15 Simultaneous call handling behaviour (PC & mobile) Y ou can b e on a call using a PC sof tphone applica tion and receiv e a mobile phone call . The rington e for the mobile phon e call is heard in the heads et. T apping the P C call but ton on the headse t will end the PC s oftph one call.
16 Headset controls, indicators and voice prompts Action LED T one V oice prompt Incoming PC call alert N/A Rapid green flash Programmable ringtone N/A PC Call answer/end Short press PC T alk button .
17 Action LED T one V oice prompt Mobile Reject Call * Press and hold Mobile T alk button for 2 seconds Single blue flash Short low tone, followed by long low tone N/A Transfer Call Audio to/from Mobile Phone * Press and hold Mobile T alk button for 2 seconds Single blue flash Short low tone, followed by long low tone.
18 Optional Plant ronics Spokes s oft ware mus t be downloa ded to access the Plantr onics Control Panel . Install Spokes sof t ware by visiting plantronics.
19 Applications t ab Displays the s tatus of Plantronic s suppor t for vari ous applications such as sof tphon es and media play ers . Preferences ta b Allows y ou to set prefer ences for the me dia pla yer as well as oth er general s et tings.
20 Ab out tab Provid es online access to the us er guide and suppor t and displays your heads et sys tem’s information. Plantronics Update Manager Check for updates automatically By enabling this check b ox, you will acti vate a peri odic automatic che ck for available sof tw are update s.
21 Clo thing clip Att ach the clip to your clothing about ch est lev el. When at yo ur PC, t he clothing clip will reduce the weigh t of the inline controller for grea ter comfort . When using your mo bile phone away from P C, the clip ke eps the inline controller in conveni ent place.
22 Troubleshooting — Microsoft Lync/Office Communicator usage I cannot hear . Ensure that the Blackwire C710M/C720M is set as the default playback device in Windows. Ensure that the Blackwire C710M/C720M is set as the audio device in the softphone (refer to softphone manufacturer for instructions on changing the audio output).
NEED MO RE HEL P? plant ronics.com/ support Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States © 2012 Plantronics, Inc. All rights reserved. Plantronics, Blackwire, C710M, C720M, Spokes, and Smart Sensor are trademarks or registered trademarks of Plantronics, Inc.
An important point after buying a device Plantronics C720M (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Plantronics C720M yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Plantronics C720M - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Plantronics C720M you will learn all the available features of the product, as well as information on its operation. The information that you get Plantronics C720M will certainly help you make a decision on the purchase.
If you already are a holder of Plantronics C720M, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Plantronics C720M.
However, one of the most important roles played by the user manual is to help in solving problems with Plantronics C720M. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Plantronics C720M along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
