Instruction/ maintenance manual of the product PRINTSTIK 900 series Planon
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PlanOn System Solutions Inc. 15-5155 Spectrum Way, Mississauga, Ontario, Canada, L4W 5A1 1 888 507 3926 1 P LAN O N PRINTSTIK 900 S ERIES USER GUIDE.
T ABLE OF C ONTENTS Thanks from PlanOn……………………………………………………….. Pg 3 Introducing the PRINTSTIK…………………………………………………... Pg 4 PRINTSTIK Specifications…………………………………………………….
T HANKS FROM P LAN O N Hello my name is Douglas Verkaik, CEO of PlanOn System Solutions Inc. I wanted to personally thank you for your purchase of our PRINTSTIK 900 series Bluetooth Printer.
I NTRODUCING THE PRINTSTIK “The future of Printing w ill never be the same again…nor will the mobile office” PLANON has created a t echnical marvel. At barely over 11” long and only 1.5 pounds in weight, the Bluetooth enabled PRINTSTIK is the u ltimate traveling companion.
5 PRINTSTIK S PECIFICATIONS Type 900 Series Size Approx 25mm x 48mm x 280mm (~ 1” x 1.9” x 11”) Weight 1lb. (460 g) including paper cartridge Resolution 200x100dpi, 200x200dpi, 200x400dpi Method Direct Thermal Printing Speed Up to three pages per minute Paper sizes (Roll) Paper Ca rtridge 8.
PRINTSTIK Contents After opening the packaging of your 900 Series PRINTSTIK, please make sure you have the following items inside the box: PRINTSTIK Retractable USB Cable ** Hard Case Wall Charger ** .
C HARGING YOUR PRINTSTIK Electrical Connectivity The PRINTSTIK has an internal rech argeable battery. This gives the mobility to print without any connection to an external power source.
PRINTSTIK Main Hardware Control Panel Data Stream Power Button This button can turn the PRINTSTIK on or off. Turning the PRINTSTIK on requires holding the button down for three seconds.
The main function of the “Paper Feed Button” is to insert paper into the PRINTSTIK and to release paper. Inserting paper is important for loading a thermal paper roll, paper cartridge or single sheet (For more information see Page 22). Releasing pape r is useful to provide spacing after printing and for pape r rem oval.
Data Stream This light which is in the shape of a “Z” letter signifies that the printer is on and Bluetooth connectivity is established. Personal Computer Software Installation *The following software installati on Bluetooth printing through a personal computer.
4. The next screen (shown below) reveal s that the installation process is ready to begin. Clicking on the “next” button at this point will begin the actual installation. 5. As depicted below, installation ha s begun and its status is shown by the blue bar that progressively exte nds as the PRINTSTIK driver files are being installed.
Installing the PRINTSTIK USB driver 1. Select the “SetupApp.exe” file 2. The following page w ill appear, click “next”. 3. At this point a search will be gin to check whether your computer already contains the USB driver, click "next" after search co mplete.
4. When this window appears, sele ct the "install" option and then choose "next". 5. When this window pops up click th e “finish” tab to complete the installation. FINAL STEP: 1. Plug in your PRINSTIK via USB cab le into your PC or Laptop.
PRINTSTIK Personal Computer Software Usage The PRINTSTIK driver is now installed into the computer. This means that it can now be chosen for printing any time printing is required as seen in the screen shot shown below.
Selecting the “Advanced...” button opens the screen below with options available for paper size, number of copies, print quality, and advanced printing features.
The address on the PRINTSTIK icon wi ll be in the following form: “PrintStik 00XXXX” Double click the mouse on the PRINTSTIK icon. The window below should appear.
Windows Printing Preferences After printing has been chosen, there w ill be an icon of a printer shown at the bottom right of computer screen. Printing preferences can be accessed and adjusted accordingly through this scr een.
Printing with USB cable 1. Make sure PRINTSTIK is off 2. Connect the USB zip cable to co mputer 3. Turn on PRINTSTIK 4. Select the PRINTSTIK to print Thermal Paper The PRINTSTIK uses speci al printing technology to print on specially designed paper known as thermal paper.
2. Release the cartridge lock by pr essing down on the small snap: 3. Hold PRINTSTIK cartridge firmly a nd raise upwards as depicted in the pictures below 19.
4. Raise cartridge completely up as depicted below 5. The cartridge can now be pulled from its metal arms as shown. 20 Metal Arms.
6. Completely remove th e cartridge from the metal arms. 7. Once the cartridge has been detach ed from the metal ar ms, the paper can be torn to separate the cartridge from the PRINTSTIK. 8. Press the paper feed button to remove remaining paper that is within the PRINTSTIK.
PlanOn PRINTSTIK Cartridge Loading 1. Locate the Insertion point on the printer 22 PRINTSTIK removed from Paper Insertion area Each cartridge has a paper “leader" at the beginning of the paper roll.
2. Guide the tip of the paper roll w ith the paper “leader" through the insertion slight 23 Paper lengthened from cartridge and cut in 4-6 inch triangle for insertion Each cartridge has a "paper leader" at the beginning of the paper roll.
3. Once you placed the paper through th e insertion slight, have the PRINTSTIK laid down. Now press th e paper feed button to draw the paper in. 24 Paper lengthened from cartridge and cut in 4-6 inch .
4. As the paper is drawn through, guide it to make sure it’s centered with a result as depicted below. 5. Once some paper has been taken in to the PRINTSTIK, raise the metal arms upwards with the PR.
26 6. Metal arms can now be lined up with the slots on the PRINTSTIK cartridge as depicted in the picture. This will slide the cartridge into place..
7. Once the cartridge is fully inserted with the metal ar ms. Slightly pull the paper as depicted below. 27.
8. Now you can close the cartridge down into the printer as shown below 9. To completely lock the cartridge s lightly press on the cartridge cover as show below 28.
10. Now the snap is locked in with the printer and the cartridge is secure. 11. Now you are ready to print! NOTE: After installing paper cartridge and printing, try and avoid taking out cartridge, and re-installing cartridge again, if needed to do so, please see instructions in FAQ section (question 1).
BlackBerry Driver Installation Guide 1. Download latest version of BlackBerry Desktop Manager and install on your computer. Copy the followi ng link to downl oad this program: http://na.blackberry.com/eng/services/desktop/ 2. Use the BlackBerry USB data cab le to connect your Smartphone Device and computer.
6. Choosing the “Application Loader” leads to the screen below. Click “Next” to continue. 7. Click “Add” to continue 31 Click “Add” to continue Click “Next” to continue.
8. After clicking the add button, th e window below should appear. Choose the files settingManager, PRINTSTI KDriver, FileExplorer and finally the com_rim_demores file . Chose '"open" to copy the files you select. 9. Once this window appears click "next".
10. Click on "finish" to start the loading process 11. Click the “Close” button to close the loading application. 33 Click “Finish” Click “Close”.
12. Check the BlackBerry phone to make sure it is back to normal status. If not, please allow some time for it to be back in normal status (This should only take a few minutes).
16. From your applications, choose Bl uetooth application to add your Bluetooth printer while the PRINTSTI K is turned on. The Bl uetooth code to be used when pairing is “0000”.
Printing example 3: 18. To print images, you must click on the “Blackberry File Explorer” icon. You will see the directory named “store/” click on it, and choose “store/home/”, then choos e “store/home/user/”.
Frequently Asked Questions 1. What should be done if thermal paper is jammed within the PRINTSTIK rollers? Turn off the PRINTSTIK printer. Pull th e cartridge out; (pleas e see pgs 18-21 for cartridge removal).
B) Guide paper with tip of triangular cutout of paper into the insertion sligh t. C) Once the paper is in the printer, pull so me paper in; guide the paper so it is centered and insert the cartr idge into the metal arm s on the printer. Close the cartridge and lock it into the printe r.
2. How can the PRINTSTIK be kept cleaning and maintained? The PRINTSTIK should not be used in ove rly moist environment nor be directly exposed to water. Although, it is okay to lightly dampen a cloth in order to wipe it down. 3. What if printer stops printing? The PRINTSTIK can stop printing for numerous reasons which can be addressed below: 1.
pairing and be sure to refer to the manual of Bluetooth connectivity of the personal computer being pair ed with the PRINTSTIK. 8. My PRINTSTIK will not print from my personal computer. How can this be fixed? In order to address this, you want to first make sure that the PRINTSTIK has been properly paired and that th e serial port is connecte d.
It would take 180 minutes to fully charge the PRINTSTIK. Refer to the color of the battery life symbol to understand the le vel of battery life it would currently have. 14. Can the PRINTSTIK be used wh ile it is being charged? The PRINTSTIK does have the ability to work while it is being charged.
Radio Frequency related Information CAUTION: Changes or modifications to this equip ment not expressly approved by Planon for compliance could void the user’s authority to operate this equipment. Ordering Information If you would like to purchase additional PRINTSTIK products please visit the website: www.
An important point after buying a device Planon PRINTSTIK 900 series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Planon PRINTSTIK 900 series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Planon PRINTSTIK 900 series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Planon PRINTSTIK 900 series you will learn all the available features of the product, as well as information on its operation. The information that you get Planon PRINTSTIK 900 series will certainly help you make a decision on the purchase.
If you already are a holder of Planon PRINTSTIK 900 series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Planon PRINTSTIK 900 series.
However, one of the most important roles played by the user manual is to help in solving problems with Planon PRINTSTIK 900 series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Planon PRINTSTIK 900 series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
