Instruction/ maintenance manual of the product VIP-1010PT Planet
Go to page of 78
High Definition PoE IP Phone (1-Line) VIP-1010PT.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 2 - Copyright Copyright (C) 2014 PLANET T echnology Corp. All rights reserved. The products and programs described in this User’s Manual are licensed products of PLANET T echnology .
High Definition PoE IP Phone (1-Line) VIP-1010PT - 3 - Energy S aving N ote of the Devic e This power required device does not support standby mode operation. For energy saving, please remove the DC-plug or push the hardware P ower Switch to OFF position to disconnect the device from the power circuit.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 4 - Table of Contents 1 INTRODUCTION .................................................................................. 7 1.1 F EATURES ................................................................
High Definition PoE IP Phone (1-Line) VIP-1010PT - 5 - 4.1.2 Date & Time ........................................................................... 33 4.1.3 Backlight ...............................................................................
High Definition PoE IP Phone (1-Line) VIP-1010PT - 6 - 5.19 P HONE B OOK ->C ALL LOG ................................................................ 67 5.20 P HONE B OOK ->LDAP ...................................................................
High Definition PoE IP Phone (1-Line) VIP-1010PT - 7 - 1 Introduction Cost-effective, High- performance PoE VoIP Phone T o build high-performance V oIP comm unications at a low cost, PLANET has integrated high-definition voice into a cost-effective SIP phone.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 8 - High-quality HD VoIP Voice The VIP-1010PT delivers HD voice (High-de finition V oice) which is th e next generation of voice quality for telephon.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 9 - Enhanced, Full-Featu red Business IP Phone The VIP-1010PT is a full-featured, enhanced business IP Phone tha t addresses the communication needs of the enterprises. It provides 1 voice line and dual 10/100Mbps Ethernet.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 10 - V olume adjustable, ri ng tones selectable Call P ickup/Group Call Pickup Speed Dial Intercom Da ylight Saving Network P.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 1 1 - ¾ Administration Features Auto provisioning using FTP/TFTP/HTTP/HT TPS/PnP Dia l through IP PBX using Phone Number Dia l through IP PBX using URL Address Configur ation Managements with W eb , K eypad on the phone and Auto Provisioning SNM P TR069 1.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 12 - 1.3 P roduct Specificat ions Product VIP-1010PT Hardware Lines (direct numbers) 1-line cost-effective IP phone Display 132 x 64 graphic LCD with blue backlight Feature Keys 4 Soft K eys 10 Programmable K eys Protocols and Standard Data Networking MAC Address (IEEE 802.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 13 - Comfort Noise Generation Echo Cancellation Message Features Phone Features 1 line (supporting 1 S IP account) Supports call waiting, call forwar.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 14 - Supports SR TP for V oice Data Encryption Supports Login for Adm inistration SIP Over TLS Dial without R egister Network Features SIP V1(RFC2543.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 15 - Dimensions (L x W x H) 193 x 190 x 35 mm Net Weight 651g (without box) / 920g (with box) BASIC PACKAGING SIP IP Phone Unit Quick Installation Guide RJ-45 Cable x 1 Stand x 1 1.5 Keypad ¾ Keypad, LED, and Function Key Definitions 1.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 16 - Key Key Name Function Description Navigation Assists you in selecting an item that you want to proce ss under the menu by pressin g the Up, Down, Right or Left key.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 17 - Rear View and Panel Descriptions ¾ Keypad Description Port Port Name Description Power Switch Input: 5V DC, 1.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 18 - Account and Status Dis play Port Name Description Register success Register failure Registering Deactivated account Auto answer No disturb Alway.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 19 - 2 Initial Connection and Login The package should contain the following items plus the VIP-1010PT. If any item is missing or damaged, please co ntact the seller immediately. Quick Installation Guide Handset Handset Cord RJ-45 Cable Stand Step 1.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 20 - Step 3. Connecting Network Step 4. Computer Network Setup Set User computer’s IP address to 192.168. 0.x, where x is a number between 2 to 254 (except 1 where is being used for the ph one by default).
High Definition PoE IP Phone (1-Line) VIP-1010PT - 21 - 3 LCD Basic Functions 3.1 Making a call 3.1.1 Call Device User can make a phone call via the following methods ： 1. Pick up the ha ndset, icon will be shown on the idle screen. 2. Press the Hand-free key , icon will be shown on the idle screen.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 22 - incoming and hold the current talking. D uring the conv ersation, user ca n alternate between Headset, Handset and Hand-free by pressing the c orresponding keys. Note: The will flash during the I ncoming interface 3.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 23 - 3.7 Call Forward User can set the static forward to tr ansfer all the incoming calls to specified n umber; Also user can use dyna mic forward to tr ansf er all the incoming calls forward to the number inputted when th e phone is ringing.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 24 - 2. Enter th e T rans number interface, and then input the number you will transfer to; 3. Press the FWD key or the T rans soft k ey to tr ansfer the call to the number you want to tr ansfer to ; 4.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 25 - second party answers your call , inquire whether they want to atte nd the conference . 5. Press the Conference soft key to start the 3-way conference. 6. Press the Split sof t key to split to two lin es standalone talkin g, then these tw o parties talking are under Hold stat us .
High Definition PoE IP Phone (1-Line) VIP-1010PT - 26 - supports specified pickup and group pickup . Press the group pickup only to ans wer line 1 (incoming call) if th ere are many lines (incoming calls) in group. 3.11.1 Specified Pickup Specified pickup can answer sp ecified user’s incoming calls 1.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 27 - 3.13 Auto-redial When hung up by the other party during calling, the phone will enter the auto-redial screen. Press OK for redial now or w ait for the timeout to cancel Auto-redial. T o configure Auto Redial via Phone interface: 1.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 28 - extension number of remote user a utomatically . 2. Press the Intercom key or the Back soft k ey to end the intercom . 3. Answer the int ercom incoming call . 4. By default, the IP phon e VIP-1010PT will answer th e intercom incoming call automatically and mak e a noise.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 29 - 4. After clearing th e setting, the phone will en ter the account sett ing screen . 5. After entering th e account information , it will go back to the ho me screen, and begin to use the new a ccount.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 30 - 3. In the T ext Message interf ace, select “New Message” . Press the OK key on the phone keyboard or the Enter soft k ey to enter new message and edit it. Press the “abc” soft key to switch the inp ut methods .
High Definition PoE IP Phone (1-Line) VIP-1010PT - 31 - 3.17.2 Voice Message The VIP-1010PT IP Phone can se nd or answ er voice message. The phone will make a “Du Du” sound, the LED light of message flashes green, and the L CD presents “New V oice Message” on the LCD with a twinkling voice message icon .
High Definition PoE IP Phone (1-Line) VIP-1010PT - 32 - Check voice message 1. Press the Message key or the Connect soft k ey to call the Visit account number o f voice message . 2. Check voice message according to voice prompt. z Set the Visit accou nt number of voice message first before checking voice message.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 33 - 4 LCD Advanced Settings 4.1 Basic Settings 4.1.1 Language Y ou can change the language through the method below: Press Menu -> Settings -> Basic Setting -> Language 4.1.2 Date & Time 1.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 34 - 4.1.3 Backlight Set the screen backlight level and dur ation of backlight Press Menu -> Settings -> Basic Setting ->Backlight 4.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 35 - to save the oper ation or press the Back soft key to cancel operation. 4.2.2 Ring Tones 1. The Ring T one refers to the incoming ring tone, which reminds the user that a new call is coming with the phon e.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 36 - 6. Press the Down key on the phone keyboard to enter Account selection; Press the Left or Right key on the phone k eyboard or the Switch soft key to select the relevant account.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 37 - 5. Input the phone book name . 6. Click the Submit soft key to submit . 7. Access the remote phone book via phone interface . 8. Access Book ->Remote phone book . 9. Select the relevant R emote Group and press the Enter soft k ey .
High Definition PoE IP Phone (1-Line) VIP-1010PT - 38 - 3. Select key style in the type area . 4. Input suitable value in the label area . 5. (Optional) Select the relevant acc ount in the account ID area . 6. (Optional) Input suitable value in V alue blank .
High Definition PoE IP Phone (1-Line) VIP-1010PT - 39 - 4.6.2 Static IP Mode 1. In the LAN Port interface, press the Up or Do wn key on the phone keyboard to select Static IP and then press the OK key on the phone keyboard or the Enter soft key to enter Static IP Setting interface and input IP address .
High Definition PoE IP Phone (1-Line) VIP-1010PT - 40 - 5 Web Configuration 5.1 Ways to configure The VIP-1010PT has t wo different ways for different users.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 41 - 5.3 Status / Basic Status->Basic page is used to display some basi c information for I P phone.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 42 - 5.4 Account / Basic Field Name Explanation SIP Account T o display and configure the specific Account s ettings. Status: T o display register result. Display Label: Label is displayed on the ph one’ s LCD screen.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 43 - This is for redun dancy; if registering t o Primary SIP server fails, the IP ph one will go to Secondary SIP server for registration. Secondary SIP server is used for r edundancy; it can be left blank if there is no redundancy SIP server in user’ s environment.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 44 - 5.5 Account->Advanced.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 45 - Field Name Explanation Codecs T o display and configu re available/unavailable codecs list. Codec means coder-decoder which is used to trans fer analog signal to digital signal or vice versa. F amiliar codecs are G723_53, G723_63, G726_32 ， PCMA, PCMU ， G.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 46 - Music Server Address T o display or configure third- party MOH (music-on-hold) server . Active: T o enable or disable this MOH server . If en abled, the IP phone will p lay MOH from conf igured server .
High Definition PoE IP Phone (1-Line) VIP-1010PT - 47 - 5.6 Network / Basic LANGUAGE Field Name Explanation LAN Port T o display and configure LAN Port settings. DHCP: If selected, IP phone wi ll get IP address, Subnet Mask, Default Gatew ay and DNS s erver address from DHCP server au tomati cally .
High Definition PoE IP Phone (1-Line) VIP-1010PT - 48 - 5.7 Network / Advanced Network Configuration Field Name Explanation Local RTP T o display and configure Local R TP settings. Max. R T P P ort: Determine the maximum port that R TP stream can use.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 49 - networks. TR069 T o display and configure TR069 settings. Active: T o enable or disable TR069 feature. V ersion: T o select supported TR069 version (version 1.0 or 1.1). ACS/CPE: ACS is short for Au to configuration servers as server side.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 50 - 5.8 Phone/Time/Language Time / Languag e Config uration Field Name Explanation Web Language T o switch to designated language. Format Setting T o configure time display settings. Time Format: Determine what form at to display on Phone UI (12 hour/24 hour).
High Definition PoE IP Phone (1-Line) VIP-1010PT - 51 - Date on Phone UI. Type T o select how to config ure ti me. It could be set manually or get from Internet automaticall y via NTP server . Manual: T o set Time and Date manually . Auto: T o get Time via NTP server .
High Definition PoE IP Phone (1-Line) VIP-1010PT - 52 - 5.9 Phone / Preference Preference Configur ation Field Name Explanation Headset Mode T o enable or disable Headset Mode. Active: If enabled, th e default audio track will be headset mode; if audio track is change d during a call, it will be back to headset mode after y ou hang up the call.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 53 - 5.10 Phone / Call Feature.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 54 - Call Feature Configuration Field Name Explanation Forward Trans fer T o display and configure F orward setting. There are three types of forward: Alw ays Forw ard, Busy F orward and No Answer Forward.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 55 - callee. Active: T o enable or disable Intercom feature. Intercom Mute: If enabled, once the call establish ed, the callee will be muted. Hot Line Hot Line allows user to cal l out the defined number automatically without d ialing any number .
High Definition PoE IP Phone (1-Line) VIP-1010PT - 56 - 5.11 Phone / Voice Voice Configuration Field Name Explanation Echo Canceller Echo Canceller: T o remove acoustic echo from a voice communication in order to improve th e voice quality .
High Definition PoE IP Phone (1-Line) VIP-1010PT - 57 - sound is consi stent throughout the call and the listener does not think the line has released. Jitter Buffer Jitter buffer is a shared data area where voice packets can be collected, stored, and sent to the voice processor in even intervals.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 58 - 5.12 Phone/Key/Display TIME & DATE Field Name Explanation Soft Key Allows user to assign specif ic feature to the designated soft keys.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 59 - 5.13 Phone / Ring Tones Ring Tone Configuration Field Name Explanation All Ringtones Allows user to upload and view ringtone fi les or delete uploaded ringtone fi les. Ringtone files must be .wav format and has some specific requirements.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 60 - 5.14 Phone / Tones IAX2 Configuration Field Name Explanation To n e Allows user to select a specia lized tone sets (classified by countries) or to customiz e own tones.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 61 - 5.15 Phone / Dial Plan Dial Plan Field Name Explanation Replace rule Rules Allow user to select R eplace rule or Dial-now to display or edit.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 62 - Rules Modified Allow user to modify selected rules in formation T o replace rules, you can modify related account, prefix and replacement. Area Code Area codes are also known as NP As (Numbering Plan Areas).
High Definition PoE IP Phone (1-Line) VIP-1010PT - 63 - 5.16 Phone –>Action URL DIAL PEER Field Name Explanation Action URL T o display and configure Action UR L settings. Setup Completed: When the IP pho ne completes startup. Re gistered: When the IP phone successfully registers an account.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 64 - Incoming Call: When the IP pho ne receives an incoming call. Outgoing Call: When the IP phone places a call. Established: Wh en the IP phone establish es a call. T erminated: When the IP phone terminates a call.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 65 - 5.17 Phone Book->Local Phone Book AUDIO Configuration Field Name Explanation Contact T o display and select local contact type. All Contacts: T o display or edit all local contacts. F avorites: T o display or edit favorite contacts.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 66 - For this feature, you need to have the remote control privilege to control IP phone via W eb UI. Plea se refer to section “Remote Co ntrol” on the W eb UI->Phone->Call F eature page. Group T o display or edit Group contact s.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 67 - 5.19 Phone Book->Call log Call Log Field Name Explanation Basic Setting Call History T o display call history records. Av ailable call h istory types are All calls, Dialed calls, Re ceived calls, Missed calls and For warded calls.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 68 - 5.20 Phone Book->LDAP LDAP Field Name Explanation LDAP T o display and configure LDA P phonebook settings. Name Filter: The settings are used to tell LDAP server what name attributes to search.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 69 - 5.21 Phone Book->BroadSoft Broadsoft Field Name Explanation Broadsoft PhoneBoo k T o display and configure Broadsoft PhoneBook settings. PhoneBook Item: T o select specif ic item to configure.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 70 - 5.22 Upgrade->Basic Upgrade Configuration Field Name Explanation Upgrade T o select upgrading ROM file from local or a remote server automatically . Note: Please make sure it ’ s th e right file format f or the right model.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 71 - 5.23 Upgrade->Advanced Upgrade- Advance Field Name Explanation PNP Option T o display and configure PNP setting for A uto Provisionin g.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 72 - User name: Configure if server needs a username to access, otherwise left blank. Password : Configure if server needs a password to access, otherwise left blank.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 73 - 5.24 Security->Basic Upgrade- Advance Field Name Explanation Web Password Modify T o modify user’s password. Current Password: The current password you used. New Pa ssword: Input new password you intend to use .
High Definition PoE IP Phone (1-Line) VIP-1010PT - 74 - 5.25 Security->Advanced Sections Description Web Server Certificate T o display or delet e Certificate wh ich is used when IP phone is connected from an y incoming HTTPs request. The default certificate could not be deleted.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 75 - 6 Appendix 6.1 Digit-character Map Tabl e Keypad Character Keypad Character 1 @ 7 P Q R S p q r s 2 A B C a b c 8 T U V t u v 3 D E F d e f 9 W X Y Z w x y z 4 G H I g h i */. 5 J K L j k l 0 6 M N O m n o #/SEND 6.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 76 - Q6: Cannot connect to the confi guration website? A6: Check if the Ethernet cable is properly connected. Check if the URL is righ t; the format of UR L is: http:// the Internet port IP address. Check if user firewall/ NAT settings are correct.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 77 - [In VIP-1010PT] On Account/ Basic page. Account Active = Enable Display Label = Choose any Display message you want. Display name: Choose any Display name you want. Register Name: 204 (in this case) User name : 204 (in this case) Password: 123456 (in this case) Server IP: 192.
High Definition PoE IP Phone (1-Line) VIP-1010PT - 78 -.
An important point after buying a device Planet VIP-1010PT (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Planet VIP-1010PT yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Planet VIP-1010PT - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Planet VIP-1010PT you will learn all the available features of the product, as well as information on its operation. The information that you get Planet VIP-1010PT will certainly help you make a decision on the purchase.
If you already are a holder of Planet VIP-1010PT, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Planet VIP-1010PT.
However, one of the most important roles played by the user manual is to help in solving problems with Planet VIP-1010PT. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Planet VIP-1010PT along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
