Instruction/ maintenance manual of the product FGSW-2620PVM Planet Technology
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User’s Manual of FGSW-2620VM User ’ s Manual FGSW -2620VM 24-Port 10/100Mbps + 2 Gigabit TP/SFP Layer 2 Managed Switch FGSW -2620PVM 24-Port 10/100Mbps + 2 Gigabit TP/SFP Managed PoE Switch.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 2 T rademarks Copyright © PLANET T echnology Corp. 2009. Contents subject to which revision without prior notice. PLANET is a registered trademark of PLANET T echnology Co rp. All other trademarks belong to their respectiv e owners.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 3 T ABLE OF CONTENTS 1. INTRO DUCTION ........................................................................................................ 12 1.1 Package Conten ts .....................................
User’s Manual of FGSW-2620VM / FGSW-2620PVM 4 4.2.1.2 Misc Config ............................................................................................................ ............ 39 4.2.2 IP Conf iguration ..................................
User’s Manual of FGSW-2620VM / FGSW-2620PVM 5 4.5.5 Port Co nfigurat ion ....................................................................................................... ............... 82 4.6 Trunk ing .......................................
User’s Manual of FGSW-2620VM / FGSW-2620PVM 6 6. COMMAND LINE INTERFAC E ................................................................................ 128 6.1 Operatio n Notice .....................................................................
User’s Manual of FGSW-2620VM / FGSW-2620PVM 7 6.5.1 Virtual LA Ns ............................................................................................................. ................ 137 6.5.2 VLAN Mode: Port-based ........................
User’s Manual of FGSW-2620VM / FGSW-2620PVM 8 6.7.5 TFTP Updat e Firm ware ..................................................................................................... ...... 147 copy tftp firmware ..........................................
User’s Manual of FGSW-2620VM / FGSW-2620PVM 9 spanning-tree hello-t ime....................................................................................................... ........ 154 spanning-tree maximum-age ...................................
User’s Manual of FGSW-2620VM / FGSW-2620PVM 10 igmp debug ..................................................................................................................... ............. 161 show igmp .............................................
User’s Manual of FGSW-2620VM / FGSW-2620PVM 11 show poe ....................................................................................................................... ............... 170 show poe status .....................................
User’s Manual of FGSW-2620VM / FGSW-2620PVM 12 1. Introduction The PLANET Layer 2 Managed Switch series - F GSW-2620VM and FGSW-2620PVM are multiple 10/100Mbps ports Ethernet Switched with Gigab it .
User’s Manual of FGSW-2620VM / FGSW-2620PVM 13 1.2 Product Description High Performance Wire-Speed Switching The PLANET FGSW-2620VM/ FGSW-2620PVM offer 24 10 / 100Mbp s Fast Ethernet ports with 2 Gigabit TP / SFP combo ports (Port-25, 26).
User’s Manual of FGSW-2620VM / FGSW-2620PVM 14 1.4 Product Features ¾ Physical Port FGSW-2620VM 24-Port 10/100Base-TX RJ-45 interfaces 2-Port Gigabit TP/SFP combo interfaces Reset butto.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 15 ¾ Multicast IGMP Snooping v1 and v2 IGMP Query mode for Multicast Media application 256 multicast groups ¾ Security Layer 2 / 3 / 4 Access Control List (ACL) IEEE 802.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 16 1.5 Product Specification Product FGSW-2620VM FGSW-2620PVM Hardware Specification Hardware V ersion V ersion 2 V ersion 1 10/100Mbp s Copper Ports 24 1.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 17 Bandwidth control and broa dcas t storm filter on each port. Port St atus Display each port’s speed duplex mode, link status, Flow control status. Auto negotiation status VLAN Port-Based VLAN, up to 9 VLAN groups IEEE 802.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 18 St andards Conformance Safety FCC Part 15 Class A, CE St andards Comp lian ce IEEE 802.3 10Base-T IEEE 802.3u 100Base-TX/100BASE-FX IEEE 802.3z Gigabit SX/LX IEEE 802.3ab Gigabit 1000Base-T IEEE 802.3x Flow Control and Back pressure IEEE 802.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 19 2. INSTALLATION This section describes the hard ware features and installation of the Managed Switch on the desktop or rack mount. For easier management and control of the Man a ged Switch, familiarize yo urself with its display indicators, and ports.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 20 ■ Reset button At the left of front p anel, the reset button is de signed fo r reboot the Managed Switch without turn off and on the power .
User’s Manual of FGSW-2620VM / FGSW-2620PVM 21 LNK/AC T 100 Green Lit : indicate that the port is operating at 100Mbps. Off : indicate that the port is operating at 10Mbps or 1000Mbps. Blink : indicate that the Switch is actively sending or receiv ing data over that port.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 22 2.1.3 Switch Rear Panel The rear panel of the Managed Switch indicates an AC inlet power socket, which accepts input power from 100 to 240V AC, 50-60Hz. Figure 2-5 and Figure 2-6 sho ws the rear panel of the Switch.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 23 2.2 Install the Switch This section describes ho w to install the Managed Switch a nd make connections to it. Please read the following topics and perform the procedures in the order being p resented. 2.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 24 2.2.2 Rack Mounting T o install the Managed S witch in a 19-inch standard rack, please follows the instructions described belo w . Step1: Place the Managed Switch on a hard flat surface, with the front panel positioned towards the front side.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 25 2.2.3 Installing the SFP transceiver The sections describe how to insert an SFP transceiver into an SFP slot. The SFP transceivers are hot-pluggable and hot-swappable. Y ou can plu g-in and out the transceiver to/from any SFP port without having to power down the Managed Switch.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 26 ¾ T o connect to 1000Base-LX SFP transceiver , use the single-mode fiber cable- with one side must be male duplex LC connector t ype. Connect the fiber cable 1. Atta ch the dupl ex LC connector on the n etwork cable into the SFP transceiver .
User’s Manual of FGSW-2620VM / FGSW-2620PVM 27 3. SWITCH MANAGEMENT This chapter explains the met hods that you can use to configure managem ent access to the Managed Switch.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 28 3.2 Management Access Overview The Managed Switch gives you the flexibility to access and mana ge it using any or all of the following methods: Web.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 29 3.3 Web Management The Managed Switch offers management features that allow us ers to mana ge the Managed Switch from anywhere on the network through a standard browser such as Microsoft Internet Explorer .
User’s Manual of FGSW-2620VM / FGSW-2620PVM 30 3.4 SNMP-Based Network Management Y ou can use an external SN MP-based application to confi gure and m anage the Managed S witch, such as SNMPc Network Manager , HP Openview Network Node Management (NNM) or What’sup Gold.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 31 Direct Access Direct access to the administration conso le is achieved by directly connec ting a terminal or a PC equipp ed with a terminal-emulation program (s uch as HyperT erminal ) to the Managed Switch console (serial) p ort.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 32 3.6 Protocols The Managed Switch supports the following protocols: Virtual terminal protocols, such as T elnet Simple Network Management Protocol (SNMP) 3.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 33 4. Web-Based Management This section introduces the configur ation and functions of the Web-Based management.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 34 4.1.1 Requirements • Workst ations of subscribers running Windows 98/ME, NT4. 0, 200 0/2003/XP , MAC OS9 or la ter , Linux, UNIX or other platform compatible with TCP/IP protocols. • Workst ation ins talled with Ethernet NIC (Network Card).
User’s Manual of FGSW-2620VM / FGSW-2620PVM 35 1. After entering the username and password, the main screen appears as Figure 4-1-2 . Figure 4-1-2: Web main page 2. The Switch Menu on the left of the Web page let you a ccess all the commands and statistics the Switch provides.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 36 4.1.3 Main WEB PAGE The Managed Switch provides a Web-based browser interface for c onfiguring and managin g it. This interface allows you to access the Managed Switch using the Web browser of your choice.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 37 Main Menu Using the onboard web agent, you can define system parameters, manage and control the Managed S witch, and all its ports, or monitor network conditions. Via the Web-Management, the administrator can setup t he Managed Switch by se lect the functions those listed in the Main Function.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 38 4.2.1 System Information In System information, it has two parts of setting – Basic and Misc Config . We will describe the configur e detail in following. 4.2.1.1 Basic The Basic System Info page provides inform ation for the current dev ice information.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 39 4.2.1.2 Misc Config Choose Misc Config from System Information of Manag ed Switch, the screen in Figure 4-2-2 appears.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 40 Mode individual ports. The thresho ld is the percentage of the port's total band width used by broadcast traffic. When broadcast traffic for a port rises above the threshold you set, broadcast storm control be comes active.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 41 4.2.2 IP Configuration The Managed Switch is a network dev ice which needs to be assigned an IP address for being identified on the net work. Users have to decide a means of assigni ng IP address to the Managed Switch.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 42 The page includes the following fields: Object Description DHCP Enable or disable the DHCP client function. When DHCP function is enabled, the Managed S witch will be assigned an IP address from the network DHCP server .
User’s Manual of FGSW-2620VM / FGSW-2620PVM 43 4.2.3 SNMP Configuration 4.2.3.1 SNMP Overview The Simple Net w ork Management Protocol (SNMP) is a n application l ayer protocol that facilitates the exchange of management information betwee n network devices.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 44 agents and NMSs. SNMP is the Internet comm unity's de facto standard management protocol. SNMP Operations SNMP it self is a simple reque st/response protocol. NMSs c an send multiple requests without receiv ing a response.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 45 • System Location The physical location of this n ode (e.g., telephone closet, 3rd floor). The allowed string lengt h is 0 to 255, and the allowed conten t is the ASCII characters from 32 to 126.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 46 4.2.3.4 Trap Managers A trap manager is a management station that receives t he trap messages generated b y the switch.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 47 4.2.4 Syslog Setting This page allows the user to decide whether to send the system event log, and sele ct the mode which the s ystem event log will be sent to client only, server onl y, or both client and server.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 48 The system log will only be sent to the remote system log server with its IP assigned. The page includes the following fields: Object Description Syslog Server IP Assign the system log server IP address to which the log will be sent.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 49 4.2.5.2 HTTP Firmware Upgrade The HTTP Firmware Upgrade page contains fields for downloading system im age files from the Local File browser to the device. The Web Firmware Upgrade screen in F igure 4-2-10 appears.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 50 4.2.6 Configuration Backup 4.2.6.1 TFTP Rest ore Configuration Y ou can restore a previous backup configur ation from the TFTP server to recover the settings. Before doing that, you must locate the image file on the TFTP server first and t he Managed Switch will do wnload back the flash image.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 51 4.2.6.2 TFTP Backup Configuration Y ou can back up the current c onfiguration from flash ROM to the TFTP server for the purpose of recovering the configuration later . It helps you to avoid wasting time on configuring the settings by backing up the co nfiguration.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 52 4.2.7 Factory Default Reset switch to default configuration. Click Defau l t to reset all configurations to the default valu e. Figure 4-2-13: F actory Default interface 4.2.8 System Reboot Reboot the switch in software reset.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 53 4.3 Port Configuration 4.3.1 Port Control In Port control you can configure the se ttings of each port to control the connection parameters, and the status of each port is listed beneath.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 54 Rate Control: (Unit: 128KBbps) Port-1 ~ Port-24, supports by-port ingress and egress rate control. For example, assume port 1 is 10Mbps, us ers can set its effective egress rate at 1Mbps and ingress rate at 500Kbps.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 55 4.3.2 Port Status This page displays current port configurat ions and operati ng status - it is a ports ’ configurations summary table.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 56 4.3.3 Port Statistics The following chart prov ides the current statistic information which displays the real-time packet transfer status for each por t. The user might use the information to plan and impl ement the network, or check and find the problem when the collisi on or heavy traffic occurs.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 57 Rx Bad Packet: The counts of receiving good packets (including undersize [less than 64 oc tets], oversize, CRC error , fragments and jabbers) via this port. Tx Abort Packet: The aborted packet while transmitting.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 58 Figure 4-3-5: Port Sniffer interface The page includes the following fields: Object Description Sniffer T ype: Select a sniffer mode: • Disable • Rx • Tx • Both Analysis (Monitoring) Port: It’ means Analysis port can be used to see the traffic on another port you want to monitor .
User’s Manual of FGSW-2620VM / FGSW-2620PVM 59 4.4 VLAN configuration 4.4.1 VLAN Overview A Virtual Local A rea Netwo rk (VL AN) is a network topology configured according to a l ogical scheme rather than the physical layout . VLAN can be used to combine an y collec tion of LAN segments into an autonomous user group that appears as a single LAN.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 60 that are members of the VLAN. Any port can be configured as either tagging or unt agging. T he untagging feature of IEEE 802.1Q VLAN allows VLAN to work with legac y switches that don't recognize VLAN tags in packet headers.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 61 Adding an IEEE802.1Q Tag Dest. Addr . Src. Addr. Length/E. type Data Old CRC Dest. Addr . Src. Addr . E. type Ta g Length/E. type Data New CRC Priority CFI VLAN ID Port VLAN ID Packets that are tagged (are carrying the 802.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 62 group settings. VLAN settings will automatically change in conj unction with the change of the port link aggregation gro up settings. 4.4.2 Static VLAN Configuration A Virtual LAN (VLAN) is a logical net work grouping that limi ts the broadcast domain.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 63 4.4.3 Port-based VLAN Packets can go among only members of the same VLAN gr oup. Note all unselected p orts are treated as belonging to another single VLAN. If the port-based VLAN enable d, the VLAN-tagging is ignored.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 64 Figure 4-4-3: St atic VLAN interface The page includes the following fields: Object Description VLAN Name Use this optional field to specify a name for the VLAN. It can be up to 16 alphanumeric characters long, including blanks.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 65 4.4.4 802.1Q VLAN T agged-base d VLAN is an IEEE 802.1Q specification standard. T herefore, it is possible to create a VLAN across devices from different switch venders. IEEE 802.1Q VLAN uses a tec hnique to insert a "tag" into the Ethernet frames.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 66 4.4.4.1 VLAN Group Configuration VLAN Group Configurati on Figure 4-4-4: VLAN Group C onfiguration interface 1. Click the hyperlink " VLAN ” “ St atic VLAN " to enter the VLAN c onfiguration interface.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 67 Figure 4-4-5: VLAN Group C onfiguration interface 5. Select specific port as member por t and the screen in Figure 4-4-6 appears.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 68 The page includes the following fields: Object Description VLAN Name Use this optional field to specify a name for the VLAN. It can be up to 16 alphanumeric characters long, including blanks. VLAN ID Y ou can configure the ID number of the VLA N by this item.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 69 4.4.4.2 VLAN Filter 802.1Q VLAN Port Configuration This page is used for configuring the S witch port VLAN. The VLAN per Port Confi guration page contains fields for managing ports that are part of a VLAN.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 70 VLAN ID is 1. The VLAN ID must as same as the VLAN ID that the port belong to VLAN group, or the untagged traffic will be dropped. Ingress Filtering 1 Ingress filtering lets frames belonging to a specific VLAN to be forwarded if the port belongs to that VLAN.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 71 4.4.5 Q-in-Q VLAN ■ IEEE 802.1Q T unneling (Q-in-Q) IEEE 802.1Q T unneling (QinQ ) is designed for service provider s carr ying traffic for multiple customers across their networks.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 72 4.4.5.1 Q-in-Q Port Setting The QinQ VLAN QinQ Port Setting screen in Figure 4-4-8 appears. Figure 4-4-8: Q-in-Q Port Setting interface The page includes the following fields: Object Description Enable: Sets the Managed Switch to QinQ mode, and allows the QinQ tunnel port to be configured.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 73 Cancel: Configures IEEE 802.1Q tunnelin g (QinQ) for a client acc ess port to segregate and preserve customer VLAN IDs for traffic crossing the service provider network.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 74 4.5 Rapid Spanning Tree The Rapid S p anning T ree Protocol (RSTP) is an evolution of the S panning T ree Prot oc ol and provides for faster spanning tree convergence after a topology cha nge.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 75 The port identifier of the transmitting port. The switch sends BPDUs to communicate and construct the sp anning-tree topology . All swit ches connected to the LAN on which the packet is transmitted will receive the BPDU.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 76 A port transitions from one st ate to another as follo w s: From initialization (s witch boot) to blocking. From blocking to listening or to disable d. From listening to learning or to disa bled.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 77 4.5.2 STP Parameters STP Operation Levels The Switch allows for two levels of operation: the switch le vel and the port level. The switch level forms a spanning tree consisting of links between one or more s witches.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 78 Port Cost A value used by STP to evaluate paths – STP calculates path cost s and selects the path with the minimum cost as the active path.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 79 Bridge ID = 15 Port 3 Port 1 Port 2 A Bridge ID = 20 Port 1 Port 2 Port 3 C Bridge ID = 30 Port 1 Port 2 Port 3 B LAN 1 LAN 2 LAN 3 Portcast = 19 Portc.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 80 4.5.4 RSTP System Configuration This section provides RSTP-S ystem Conf iguration from the Switch, the screen in Figure 4-5-4 appears. The user can view spanning tree information of Root Bridg e. The user can modify RSTP state.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 81 Forward Delay T ime (4-30): The number of seconds a port waits before changing from its Rapid S panning-Tree Protocol learning and listening states to the forwarding state. Enter a value between 4 through 30.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 82 • Maximum Age Path Cost to the Designated Root for the Root Bridge. • Hello Time Minimum time between transmissions of Configuration BPDUs. • Forward Delay Derived value of the Root Port Bridge For ward Delay parameter .
User’s Manual of FGSW-2620VM / FGSW-2620PVM 83 Priority: Decide which port should be block ed by setting its priority as the lowest. Enter a number between 0 and 240 .
User’s Manual of FGSW-2620VM / FGSW-2620PVM 84 4.6 Trunking Port trunking is the combination of severa l ports or network cables to expand the connection spee d beyond the limits of any one single port or net work cable.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 85 4.6.1 Aggregator setting This section provides Port T runk-Aggregat or Setting of each port from the Managed S witch, the screen in Figure 4-6-1 appears.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 86 Work port s: This column field allo ws the user to type in the total number of active port up to four .
User’s Manual of FGSW-2620VM / FGSW-2620PVM 87 Figure 4-6-3: Static Trunking G roup information The page includes the following fields: Object Description Group Key: This is a read-only column field t hat displays the trunk group ID. Port Member: This is a read-only column field that disp la ys the members of this static trunk group.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 88 Figure 4-6-4: Aggregation Informatio n of Switch 1 5. Click on th e tab of Aggregator Info rmation to check the trunked group informati on as the illustrati on shown above after the two switches configured.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 89 Figure 4-6-5: Sw i tch 2 configurati on interface 10. Click on the tab of Aggregator Information to check the trunked group info rmation as the illustration shown above after the two switches configured.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 90 4.6.3 State Activity Having set up the LACP aggregator on the tab of Aggregator Se tting, you can configure the stat e activity for the members of the LACP trunk group. Y ou can tick or cancel the checkb ox be side the state label.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 91 Figure 4-6-8: State Activity of Sw i tc h 2 A link having two passive LACP nodes will not perform dynamic LACP trunk because both ports are waiting for an LACP protoc ol packet from the opposite device.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 92 4.7 Forwarding and Filtering The frames of Ethernet Packets contain a MAC address (SMAC address), wh ich sho ws the MAC address of the equipment sending the frame. The SMAC address is used by the switch to automatically update the MAC table with these dynamic MAC addresses.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 93 4.7.2 Static MAC Table Y ou can add a static MAC address that remains in the switch's address table regardless o f whether the device is physically connected to the switch.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 94 4.7.3 MAC Filtering By filtering MAC address, the switch c an easily filter the pre-config ured MAC address and reduc e the un-safety .
User’s Manual of FGSW-2620VM / FGSW-2620PVM 95 4.8 IGMP Snooping 4.8.1 Theory The I nternet Group Management Protocol (IGMP) let s host and routers share in formation about multic ast groups memberships. IGMP snooping is a switch feat ure that monitors the exchange of IGMP messages and copies them to the CPU for feature processing.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 96 Figure 4-8-2: Multicast flooding Figure 4-8-3: IGMP Snooping multicast stream control.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 97 IGMP V ersions 1 and 2 Multicast groups allow members to join or leave at any time. IGMP provides the method for members and multicast routers to communicate when joining or leav ing a multicast group. IGMP version 1 is defined in RFC 1 1 12.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 98 The states a computer will go through to join or to leave a multicast gro up are shown below: Non-Member Delaying Member Idle Member Leave G roup Leave.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 99 4.8.2 IGMP Configuration The Switch support IP multicast, you can enable IGMP protoc ol on web management’s switch setting advanced page, then the IGMP snooping information displays. IP multicast addresses range are from 224.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 100 4.9 QoS Configuration 4.9.1 Understand QOS Quality of Serv ice (QoS) is an advanced traffic prioritization feature that a llows you to establish control over net work traffic.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 101 4.9.2 QoS Configuration QoS settings allow customization of packet priority in order to facilitate delivery of data traf fic that might be affected by latency proble ms. When CoS / 802.1p T ag Prio rity is applie d, the Switch recognizes 802.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 102 The table includes the following fields: Object Description First Come First Service The sequence of packets sent is depend on arrival or der . All High before Low T he high priority packets sent before low priority packets.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 103 4.9.2.2 QoS PerPort Configuration Configure the priority level for each port. With the drop-down selection ite m of Priority T ype above being selected as Port-based, this control item will then be av ailable to set the que uing policy for eac h port.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 104 4.9.3 TOS/DSCP TOS/DSCP priority is obt ained through a 6-b it T ype-of-Service (TOS) or Differentiated Servic e Code Point (DSCP) to 3-bit priority mapping. The T ype of Service (TOS) o ctet in the IPv4 header is divided into three part s; Precedence (3 bits), TOS (4 bit s), and MBZ (1 bit).
User’s Manual of FGSW-2620VM / FGSW-2620PVM 105 4.9.3.1 TOS/DSCP Configuration The TOS /D SC P page provide s fields for defining out put queue to s pec ific DSCP fields.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 106 4.9.3.2 TOS/DSCP Port Configuration Set up IP TOS / DSCP mapping to 802.1p priority when receiving IPv4/IPv6 packets, the Managed Switch allow to by port configuring the QoS St atus.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 107 4.10 Access Control List The Access Control Lis t (ACL) is a concept in computer security used to enforce privilege separation.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 108 Deny : Drop packet. VLAN Any / VID. Any : Any VLAN id. VID : 1~4094. A certain VLAN id. Any Packet T ype IPv4 / Non-IPv4 / Binding IPv4: Set Ipv4 p acket field. Non-IPv4: Set non-Ipv4 packet field.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 109 Port Set this field if Packet T y pe is IPv4, else ignore. 0~65535 If UDP port not find in UDP field, you can direct assign number . Port Id Source port id, from 1~26, 0 means don’t care. 0 Current List Y ou create ACL and Binding groups.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 110 Action Permit / Deny . Permit : Permit packet cross sw itch. Deny: Drop p acket. Permit VLAN Any / VID. Any: Any Vlan id. VID: 1~4094. A certain vlan id. Any Packet T ype IPv4 / Non-IPv4 / Binding IPv4: Set Ipv4 p acket field.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 111 4.11 MAC Limit MAC limit allows users to set a maximum number of MAC addresses to b e stored in the MAC address table. The MAC addresses chosen to be stored in MAC ad dress table is the resu lt of first-come-first-save policy .
User’s Manual of FGSW-2620VM / FGSW-2620PVM 112 4.11.2 MAC Limit Port Status This table displays current MAC Limit status of each port. Figure 4-1 1-2 : MAC Limit – MAC Limit Port St atus The page includes the following fields: Object Description Port Number Indicate port 1 to port 26.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 113 4.12 802.1X Configuration 802.1x is an IEEE authentication specific ation which prevents the client from accessing a wireless access point or wired switch until it provides authority , like the user name and password that are verifi ed by an authentication server (such as RADIUS server).
User’s Manual of FGSW-2620VM / FGSW-2620PVM 114 exchanged betwee n the RADIUS server and one or more RADIUS clie nts. z Switch (802.1X device) —controls the phys ical access to the network based on the aut henticat ion status of the client.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 115 Figure 4-12-2: EAP message exchange Ports in Authorized and Unauthorized St ates The switch port state determines whether or not the client is granted acces s to the network. T he port starts in the unauthorized state.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 116 4.12.2 System Configuration 802.1x makes use of the physical acc ess characteristics of IEEE802 LAN infrastructures in order to provide a mea ns of au.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 117 The page includes the following fields: Object Description IEEE 802.1x Protocol: Enable or disa ble 802.1x protocol. Radius Server IP: Assign the RADIUS Server IP address. Server Port: Set the UDP destination port for authenticat ion re quests to the specified RADIUS Server .
User’s Manual of FGSW-2620VM / FGSW-2620PVM 118 4.12.3 802.1x Port Configuration In this page, you can select the s pecific port and configure the authorization state. The state provides No A uthorization , Force A uthorized , Force unauthorized , and A uthorize .
User’s Manual of FGSW-2620VM / FGSW-2620PVM 119 4.12.4 Misc Configuration In this page, you can change the default configuration for the 802.1x standard: Figure 4-12-6: 802.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 120 4.13 Power Over Ethernet (FGSW-2620PVM) Providing up to 24 PoE, in-line po wer interface, t he FGSW-2620PVM PoE Switch can easily build a power central-controlled IP phone system, IP Camera system, AP gr oup for the enterprise.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 121 4.13.2 Power Management: In a power over Ethernet system, operating po wer is applied fr om a power source (PSU-power supply unit) over the LA N infrastructure to powered devices (PDs) , which are connected to ports.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 122 The page includes the following fields: Object Description PoE PSU St atus PoE PSU S tatus shows status of pow er suppl y for PoE output. PoE T emp eratu re Unit 1 Display the current operatin g tem perature of PoE chip unit 1.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 123 PD Classifications A PD may be classified by the PSE based on the classificati on information provi ded by the PD. The intent of PD classification is to provide information about the ma ximum power required by the PD during oper atio n.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 124 5. CONSOLE MANAGEMENT The chapter is for model FGSW -2620PVM only . The PLANET FGSW-2620PVM is equipped with a RS- 232 DB9 co nnector as defau lt, however , the FGSW-2620VM doesn’t. But both of the two models support telnet management.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 125 1. For security reason, please chan ge and memorize the ne w username and password after this first setup. Username Max: 6 , Min: 1 characters. Password Max: 6 , Min: 1 characters. 2. Only accept command in lowercas e letter under cons ole interface.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 126 Configure IP address 1. On “ Switch(config)# ” prompt, enter the following command and press <Enter>. As show in Figure 5-2-2. Switch(con fig)# ip address 192.168.1. 100 255.2 55.2 55.0 Switch(con fig)# ip default-gatew ay 192.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 127 5.3 Commands Level The following table lists the CLI commands and description. Modes Access Method Prompt Exit Method About This Mode1 User EXEC Begin a session wi th you r swi tch. sw it ch > Enter logout or quit.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 128 6. COMMAND LINE INTERFACE 6.1 Operation Notice To enter the “configuration” mode, you need to be in the privileged mode, and then types in th e command configure : Switch# configur e Switch (config) # 6.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 129 6.1.2. Command Help You may enter ? at any command mode, and the CLI will return po ssible commands at that point, along with some description of 6.2 System Commands show running-config Description: Display the running configurati on of the switch.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 130 6.3 Switch Static Configuration 6.3.1 Port Configuration and show status port state T urn the port state on or off. Synt ax: port state <on | off> [< port-list >] Parameters: <port-list> specifies the ports to be turn on or off.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 131 port rate Description: Set port effective ingress or egress rate. Synt ax: port rate < ingress | egre ss > <0..8000> [< port-list >] Parameters: <0..8000> specifies the ingress or egress rate.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 132 Port 2 Information ---------------------------------------------------------------------- S tate: on Link: down T runking: no ne VLAN: DEF AUL T Prior.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 133 show port protection Description: Show protected port information. Switch(config)# show port protectio n --------+-----------+------- Port | Protected.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 134 6.4 Trunk Configuration Trunk allows the switch to combine ports so that they function like a sin gle high-speed link. It can be use d to increase the bandwidth to some devices to provide a hi gh-speed link.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 135 no trunk Description: Delete an existing trunk grou p. Synt ax: no trunk <trunk-id> Parameters: <trunk-id> specifies the trunk group to be deleted 6.4.2 LACP Command [no] lacp Description: Enable/disable LACP.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 136 show lacp agg Description: Show LACP aggregator information. Synt ax: show lacp agg <trunk-id> Parameters: <trunk-id> specifies the trunk group to be shown. show lacp port Description: Show LACP information by port.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 137 6.5 VLAN Configuration 6.5.1 Virtual LANs A Virtual LAN (VLAN) is a logical net work group that limits the broadcast domain. It allows you to isolate n etwork traffic so only members of the VLAN receive traffic from the same VL AN members.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 138 configuration is tag-based (802.1Q ) VLAN . In the 802.1Q VLAN, initially, all ports on the switch belong to default VLAN, VID is 1. Y ou cannot delete the default VL AN group in 802.1Q VLAN mode. 6.5.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 139 6.5.3 Advanced 802.1Q VLAN Configuration Ingress filters configuration When a packet was received on a port, you can gov ern the switch to drop it or not if it is an untagged packet.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 140 no vlan Description: Delete VLAN entry. Synt ax: no vlan <1-4094> Parameters: <1-4094> specifies the VLAN id or gro up id (if port based VLAN). e.g. no vlan 1 show vlan Description: Show VLAN entry information.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 141 Switch(config)# show vlan 1 V L A N : 1 T y p e : S t a t i c Creation T ime (sec.): 43 C P U P o r t : Y e s P o r t | M e m b e r -----------+------.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 142 e.g. Switch(config)# show vlan pvid Port | PVID -----------+------- Port1 | 1 Port2 | 1 Port3 | 1 Port4 | 1 Port5 | 1 Port6 | 1 Port7 | 1 Port8 | 1 Po.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 143 Parameters: [LIST] specifies the ports to be showed. If not ent ered, all ports’ filter rules will be showed.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 144 6.6 Misc Configuration no mac-age-time Description: Set MAC address age-out time. Synt ax: [ no ] mac-age-time Enable or disable MAC address a ge-out. mac-age-time < 6..1572858> Parameters: <6.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 145 163248 – In Half-Duplex, collisio n-retry maximum is 163248 times and packet will be dropped if colli sions still happen Disable – In Half-Duplex, if happen collisi on will retry forever (Default).
User’s Manual of FGSW-2620VM / FGSW-2620PVM 146 ip default-gateway Description: Set the default gateway IP address. Synt ax: ip default-gate w ay < ip-addr > show ip Description: Show IP address, subnet mask, and the default gateway. show info Description: Show basic information, including system info, MAC address, and versio ns.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 147 6.7.3 Reboot switch boot Description: Reboot (warm-start) the switch. 6.7.4 Reset to Default erase startup-config Description: Reset configurations to default fa ctory settings at next boot time. 6.7.5 TFTP Update Firmware copy tftp firmware Description: Download firmware from TFTP server.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 148 keywordrunning-config. If you want to save the confi guration flash image instead, use the keyword flash. Synt ax: copy < running-confi g | flash > tftp < ip-addr > < remote-file > Parameters: < ip-addr > specifies the IP address of the TFTP server.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 149 6.9 Port Mirroring Configuration Port monitoring is a feature to redirect the traffic occurred on every port to a desig nated monitoring port on the s witch. With this feature, the network administrator can monitor and a nal yze the traffic on the entire LAN segment.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 150 6.10 Quality of Service There are four transmission queues with di fferent priorities in the Managed Switch: Highest , SecHigh, SecLow and Lowest . The Managed Switch will take packets from the four queues according to its QoS mode setting.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 151 [< highest-weight >][<sec highweig ht >][<sec low -weight >] [< lowest-weight >] e.g. qos priority weig hted-round-ro bin 8,4,2,1 qos level Description: Set priority levels to highest, second-high, s econd-low and lowest.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 152 6.11 MAC Address Configuration clear mac-address-table Description: Clear all dynamic MAC address table e ntries.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 153 smac-address-table static Description: Set static unicast or multicast MAC address in secon dary MAC addr ess table. If multicast MAC address (address beginning with 01:00:5E) is su ppli ed, the last parameter must be port-list .
User’s Manual of FGSW-2620VM / FGSW-2620PVM 154 6.12 STP/RSTP Commands [no] spanning-tree Description: Enable or disable spannin g-tree. spanning-tree forward-delay Description: Set spanning tree forward dela y used, in seconds.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 155 The parameters must enforce the following relationships: 2*(hello-time + 1) <= maximum-age < = 2*(forward-delay - 1) spanning-tree priority Description: Set spanning tree bridge prior ity.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 156 show spanning-tree p ort [< port-list >] Parameters: < port-list > specifies the port to be shown. Null means all p orts. The remaining commands in this section are only for syst em with RSTP (rapid spanning tree, 802.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 157 Synt ax: [no] spanning-tree port non-stp [< port-list >] Parameters: < port-list > specifies the ports to be set. Null means all ports . spanning-tree port point-to-point-mac Description: Set the port to be point to point connection.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 158 6.13 SNMP Any Network Management running the simpl e Network Mana gement Protocol (SNMP) can be man agement the switch. 6.13.1 System Options Snmp /no snmp Description: Enable or disable SNMP. Show snmp status Description: Show the enable or disable status of SNMP.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 159 e.g. snmp system-contact abc@sina.com show snmp system Description: Show SNMP system information. 6.13.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 160 Parameters: < ip-addr > specifies the IP address. < community-str > specifies the community string. <1..65535> specifies the trap receiver port n umber. e.g. snmp trap 192.168.200.1 public no snmp trap Description: Remove trap receiver IP address and port n umber.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 161 igmp querier Description: Enable/disable IGMP snooping querier . Synt ax: [ no ] igmp querier igmp CrossVLAN Description: Enable/disable IGMP snooping CrossVLAN Synt ax: [ no ] igmp CrossVLAN igmp debug Description: Enable/disable IGMP snooping debugging o utput.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 162 6.15 802.1x Protocol dot1x Description: Enable or disable 802.1x. Synt ax: [ no ] dot1x radius-server host Description: Set radius server IP, port number, and accounting port number. Synt ax: radius-server host < ip-addr > <1024.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 163 dot1x timeout quiet-period Description: Set 802.1x quiet period. (default: 60 seconds) Synt ax: dot1x timeout quiet-pe riod <0..65535> Parameters: <0..65535> specifies the quiet period, in sec onds.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 164 <1..10> specifies the maximum request retries. dot1x timeout re-authperiod Description: Set 802.1x re-auth period (def ault: 3600 seconds). Synt ax: dot1x timeout re-authpe riod <30..65535> Parameters: <30.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 165 6.16 Access Control List Packets can be forwarded or dropped by ACL rules include Ipv4 or non-Ipv4. The Managed Switch can be used to block packets by mai ntaining a table of p acket fragments indexed by source and destination IP address, protocol, and so on 6.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 166 Port ID : Any Hit Octet Count : 165074 Hit Packet count : 472 acl (add|edit) <1-220> (permit|deny) <0-4094> ipv4 <0-255> Description: Add or edit ACL group for Ipv4. Synt ax: acl (add|edit) <1-220> (permit|deny) <0-4094> ip v4 <0 -255> A .
User’s Manual of FGSW-2620VM / FGSW-2620PVM 167 <0-FF> specifies the protocol value. <0-FF> specifies the protocol mask. <0-FFFF> specifies the source port value. <0-FFFF> specifies the source port mask. <0-FFFF> specifies the destination port val ue.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 168 6.17 Binding Let device that has specific IP address and MAC address can use net work. We can set specific IP address, MAC addres s, VLAN id and port id to bind, and device can cross s witch if all conditions match.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 169 <1-220> specifies the group id. A.B.C.D specifies the MAC address. <0-4094> specifies the VLAN id. 0 means d on't care. A.B.C.D specifies the Source IP address. 0.0.0.0 means don' t care.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 170 6.18 Power over Ethernet Commands (PLANET FGSW-2620PVM) show po e Show System Power over Ethernet information show po e status Sho w PoE port informat.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 171 Consumption [W] Class Port1 Enab le on Lo w 15.4 13.4 279 0 Example 2: Switch(config)# show poe status Port Admin Oper Priority Po wer Limit[W] Current Consumption [W] Current[mA] Device Class Port1 Enable on Low 15.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 172 Example: Switch(config)# poe limit-mode port-priority Switch (config)# show po e Maximum Available Power System Operation S tatus PoE Power Consumptio.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 173 Swi tch (config)# show poe st atus 1 Port Admin Oper Priority Power Limit[W] Current Consumption [W] Current[mA] Device Class Port1 Enable on High 15.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 174 poe maximum-power Description: Enabling or disabling p er port power output limit. The command is configurable whil e “poe limit-mode” is set to “ To t a l - L i m i t ” Command Level: Global Configuration Synt ax: poe maximum-power < 1~15.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 175 7. SWITCH OPERATION 7.1 Address Table The Switch is implemented with an address table. This addr ess table composed of many entries. Each entry is used to store the address information of some node in net work, includi ng MAC address, port no, etc.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 176 10Mbps, no auto-negotiation 10Mbps. 10Mbps, with auto-negotiation 10/20Mbps (10Base-T/Full-Duplex) 100Mbps, no auto-negotiation 100Mbps 100Mbps, with .
User’s Manual of FGSW-2620VM / FGSW-2620PVM 177 8. POWER OVER ETHERNET OVERVIEW What is PoE? Based on the global standard IEEE 802.3af, PoE is a technology for wired Ethernet, the most widely installed local area network technology adopted today .
User’s Manual of FGSW-2620VM / FGSW-2620PVM 178 The data pairs are used. Since Ethernet pairs are transformer c oupled at each end, it is possible to ap ply DC power to the center tap of the isolation transformer wi thout upsetting the data transfer .
User’s Manual of FGSW-2620VM / FGSW-2620PVM 179 The PoE Provision Process While adding PoE support to net worked devices is relatively pain less, it should be realized that power cannot simply be transferred over existing CA T -5 cables.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 180 Start-up Once line detection and optional cl assification stages are co mpleted, the PSE must switch from low voltage to its full voltage capacity (44-57 V olts) over a minima l amount of time (above 15 microseconds).
User’s Manual of FGSW-2620VM / FGSW-2620PVM 181 9. TROUBLE SHOOTING This chapter contains information to help you solve problems. If the Ethernet Switch is not functioning pr operly , mak e sure the Ethernet Switch was set up according to instructions in this manual.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 182 While IP Address be changed or forgo tten admin password – T o reset the IP address to the default IP Address “192. 168.0.100” or reset the password to default value. Press the hardware r eset button at the front panel about 10 seconds.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 183 Appendix A—RJ-45 Pin Assignment A.1 Switch's RJ-45 Pin Assignments 1000Mbps, 1000Base T Cont act MDI MDI-X 1 BI_DA+ BI_DB+ 2 BI_DA- BI_DB- 3 BI.
User’s Manual of FGSW-2620VM / FGSW-2620PVM 184 The standard cable, RJ-45 pin assignm ent The st andard RJ-45 recept acle/connector There are 8 wires on a standard UT P/STP cable and each wire is color-coded.
EC Declaration of Conformity For the following equipment: *T ype of Product : 24-Port 10/100Mbps + 2 Gigabit TP/SFP Combo Managed Switch *Model Number : FGSW -2620VM * Produced by: Manufacturer ’ s Name : Planet T echnology Corp. Manufacturer ’ s Address : 11F , No.
An important point after buying a device Planet Technology FGSW-2620PVM (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
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If you already are a holder of Planet Technology FGSW-2620PVM, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Planet Technology FGSW-2620PVM.
However, one of the most important roles played by the user manual is to help in solving problems with Planet Technology FGSW-2620PVM. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Planet Technology FGSW-2620PVM along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center