Instruction/ maintenance manual of the product 21000 Acer
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Syst e m Gu i de.
ii Copyri ght 1999 by A c er I ncorpor at ed. A l l ri ght s reserv ed. No part of t hi s publi cat i on m ay be repr oduc ed, tr ansm i t ted, tr anscri bed, s tor ed i n a retr iev al system , o.
iii 1. Read these i ns t ruct i ons c aref ul l y. Sav e t hes e i nstruct i ons f or f uture re f erence. 2. Fol l ow al l warnings and i nstr uc t i ons m arked on t he product . 3. Unpl ug thi s product f rom the wall outl et bef ore cl eaning. Do not use l iqui d cleaner s or aerosol cl eaners.
iv 10. If an ex t ens i on cor d is us ed wit h thi s product , m ake sure that t he tot al am pere rati ng of t he equi pm ent pl ugged i nto t he ex tension cord does not exc eed the ex t ens i on cor d am pere rat i ng. Al so, m ake sure that the t otal r ati ng of al l pr oducts plugged i nto t he w al l outl et does not ex ceed 15 am peres.
v 15. W ar ning! B att ery m ay ex plode i f not handl ed properl y. Do not rechar ge, di sas sem ble or dispose of i n f i re. Keep aw ay f rom chi l dr en and di spos e of used batt er y pr om pt l y . 16. Use only t he proper t ype of power supply cord s et (prov i ded i n your k ey boar d/ m anual ac c essories box ) f or t hi s unit .
vi N ote: T his equipme nt ha s be en te s te d and found to c omply with the limits f o r a C la s s B digita l de vice , purs ua nt to P a rt 15 of FC C Rules. T he s e limits are de s igne d to prov ide r e a s o nable prote c tion a gainst harmful interfere nc e in a re s ide ntial installa tion.
vii Getting S tarted Thi s s y s t em gui de aim s to gi v e you al l the necess ar y inf orm at i on t o enabl e y ou t o set up and operat e t he Acer A l t os 21000 sys t em . Manua l St ruc ture Thi s s y stem gui de consi sts of f i v e chapt er s and an i ndex .
viii Ch apter 5 Dia gnos tics a nd U tilities Thi s chapter des c ri bes t he sof tware ut ilitie s tha t enhanc e the sys t em ’s operati on and rem ot e oper at i on f unct i ons. Appendix A LCD Module Event Log Li st Thi s chapter s hows l i sts of error m es sages t hat c an be di spl ay ed i n t he LCD di splay m odul e.
ix Ch apter 1 Gettin g Started 1.1 P r ei nstal l at i on Requi r em ent s ............................................... 1- 1 1.1 .1 Se lecting a S i te ................................................... 1- 1 1.1. 2 Checki ng t he P ac k age Cont ents .
x 2.4 I nstal l i ng a Hot- sw appabl e S CS I Dri v e .............................. 2- 23 2.5 I nstal l i ng and Rem ov i ng a Hot- sw appabl e Redundant Power Suppl y M odul e ....................................................... 2-2 5 2.6 I nstal l i ng and Rem ov i ng a Hot- sw appabl e Redundant Housing F an .
xi 3.3 .3 H ard Dis k ID S w i tch Se ttings ............................. 3- 20 3.3. 4 Dual Channel Conf i gur at i on ............................... 3 -21 3.4 LCD Di splay M odul e .......................................................... 3-2 2 Chapter 4 BIOS Utility 4.
xii 4.3 .4 Ma in Bo ard S/N ................................................... 4-9 4.3 .5 Sy ste m BIOS Ve rs ion .......................................... 4-9 4.3 .6 Sy ste m BIOS ID .................................................. 4- 9 4.3 .7 BIOS Rele as e D ate .
xiii 4.8 Sys tem Secu rity Se tup ...................................................... 4- 42 4.8. 1 Di sk Dri v e Cont rol .............................................. 4- 42 4.8 .2 Se tup Pas sw or d ...............................................
I ntroduc tion xv Introduction The AcerA lt os 21000 i s a powerf ul 64-bi t quad-processor s y s t em l oaded wit h a hos t of new and i nnov at iv e f eat ures. The system of f ers a new standar d f or f l ex i bl e product i v i t y i deal f or l ocal or wide area networks and m ul t i -user serv er env i r onm ent s.
xvi AcerAlt o s 21000 S ystem Guide Sy stem A rch itectur e 4 64bit @ 100MHz G T L + Deschute FSB 800MB /s 64bit @ 100MHz G T L + Deschute FSB 800MB /s Xeon-CPU2 512K/1M/2M Cache 45 0NX MIOC Xeon-CPU3.
I ntroduc tion xv ii Serve r Mana g e me nt The s ystem com es with the ASM Pro f eature that m on i tors v olt ag e s tab ility and CPU t em perat ure, prev ent s dat a l os s by prom pt ECC m em ory.
xvii i AcerAlt o s 21000 S ystem Guide The s y s t em B IO S prot ects the CM OS dat a and other s ystem sof t w are w i t h a pow er- on pas sw or d, key board pas sw or d, setup cont rol , di s k dri v e cont rol , and m oni t or c ont rol .
Get ting Sta rte d 1- 1 Chapte r 1 Getting S tarted Thi s chapt er tel ls how t o i nstal l and s et up the system . It gi v es i nstr uc t i ons on how t o select a sit e f or the system , prepar e t he system f or use, c onnec t basic per i pheral s, and star t up the system .
1-2 AcerAlt o s 21000 S ystem Guide 1.1.2 Ch ecking the P ackage Conten ts Check t he f ol l owi ng i t em s f rom t he package: • Acer A l t os 21000 System • Acer A l t os 21000 System G ui de .
Get ting Sta rte d 1- 3 1.1.3 Pr eparin g the Sy stem U nit Do the f ol l owing t o begi n sett i ng up t he sys t em : 1. Unl ock t he f ront w heel s and mov e the sys t em to your desi red si t e . The s y s t em housi ng design all ows f or eas y transport in spi te of i ts s i ze.
1-4 AcerAlt o s 21000 S ystem Guide 1.2 Basic Connections The s y s t em uni t , key board, m ouse, and m oni tor c ons t i tut e the basi c sys t em . B ef ore connec ti ng any ot her peri pheral s, connect these peri pheral s f i rst t o t est i f t he basic system i s running pr oper l y.
Get ting Sta rte d 1- 5 1.2.2 Con nectin g a Mou se.
1-6 AcerAlt o s 21000 S ystem Guide 1.2.3 Con nectin g a VGA M o n itor.
Get ting Sta rte d 1- 7 1.3 Sy s tem S tartup Af t er m aki ng sure t hat you hav e set up t he sys t em proper ly and connect ed al l t he r equir ed cabl es, you m ay now appl y power to t he sy st em . T urning On the Sys tem Power To pow er on the system , pr es s the power sw i tch on t he f ront panel (see s ec ti on 2.
1-8 AcerAlt o s 21000 S ystem Guide 1.4 Pow er-on P roblem s If t he s y s t em does not boot af t er you hav e appl i ed power, c heck the f ol l owing f act ors that m i ght hav e caused the boot f ai l ur e. The poi nti ng s y m bol ( ☛ ) i ndi cates a poss i bl e cause of t he probl em .
Sy s tem Hous ing 2- 1 Chapter 2 System Housing The system housing i s a heav y -dut y steel chass i s in a twin- tower design. The spaci ous hous i ng boasts high ex pansion c apab ilit y a nd f l ex i bl e conf i gurati on. It can be conv er ted t o f i t i nt o a rack m ount cabi net by us i ng t he Rack Mount Ki t.
2-2 AcerAlt o s 21000 S ystem Guide 2.1 Exter nal and Internal S tructur e 2.1.1 Front P anel The system f r ont panel i s div i ded i nto t w o sect ions. The l ef t f ront panel consi s t s of t he disket te/ CD-ROM /t ape dri v e bay s , pow er sw i t ch, LED i ndi c at ors, and LCD di splay screen.
Sy s tem Hous ing 2- 3 # Item Descripti on 1 LCD D i spl ay Scre en Indi cat es boot stat us as well as any BIOS check point errors encounte r ed upon system i ni ti al izati on. Re f er to se ct i on 2.1. 3 f or m or e infor m at ion. 2 3 .5-inc h Dis ke tte Dri v e A 3.
2-4 AcerAlt o s 21000 S ystem Guide 2.1.2 Rear P anel The rear panel i ncl udes the sys t em f an, the c onnector s f or t he keyboar d, mouse, VGA m oni tor , pr int er, and s er ial dev i ces, t he slot openi ngs f or ex pansi on boar ds, and t he pow er suppl y .
Sy s tem Hous ing 2- 5 # Item Descripti on 4 Parall e l port Conne cts t o par al lel device s ( e.g., prin ter). 5 USB por t s Conne ct s t o USB de vices. 6 LAN port Conne cts t o t he ne twork cabl e . 7 COM 2 port Conne cts t o serial de vi ce s ( e.
2-6 AcerAlt o s 21000 S ystem Guide # Item Descripti on 17 Hot-swap redundant Fan cage All ows the syste m f an t o be re m ove d and inst al led e ve n when the system i s ope r at i ng. Se e se cti on 2.6. 18 Ex pansi on sl ots Ex pansi on car ds i nstal l ati on.
Sy s tem Hous ing 2- 7 H/W Monitor Subme nu > T em perat ure Vo l tage Fan Po w er Fus e Ma i n Me nu The H/ W m oni t or submenu has f i v e i tem s. T o ac cess these it em s, press the Sel ect butt on (l ef t butt on) t o choose and then press t he Ent er but ton ( r i ght but ton) t o acc ess t he m enu i tem .
2-8 AcerAlt o s 21000 S ystem Guide Thi s it em di s pl ay s t he v ol tage readi ng of the CP U, L2 cache, and o the rs . I t w ill on ly d is pla y th e n umb er o f a v a ilab le C PU ins ide the sys t em .
Sy s tem Hous ing 2- 9 Thi s i tem displ ays the hot- s wap redundant s wit chi ng pow er s uppl y and f an m odul e condi ti on. It w ill o nly dis pla y th e nu m b er o f a v a ilab le hot- s wap redundant sw i t chi ng pow er suppl i es and f an m odul es i nstal l ed i n t he system .
2-10 AcerAlt o s 21000 S ystem Guide An ev ent i s any mal f unc ti on or br eakdow n i n t he norm al operati on of the system . Each ev ent i s di splay ed one by one. T o displ ay other ev ent s , press the Sel ect butt on (l ef t but ton) to choose dow n or up and then press the E nter but ton ( ri ght but ton) t o v i ew ot her ev ent s.
System Hou sin g 2-11 Re plac ing the LC D D isplay S creen The s y s t em housi ng can be conf i gured as a s t and-al one tower housing or a r ack m ount ed hous i ng (pl ease ref er to the Ac erAl tos Rack I nstal lat i on Gui de f or m ore i nf orm at i on on rack i nstal lat i on).
2-12 AcerAlt o s 21000 S ystem Guide 2.1.4 I nter nal Com ponen ts The housi ng is sym m etri c all y di v i ded i nto t he l ef t and r ight panel s .
System Hou sin g 2-13 Right Pane l Th e po w e r s ub s ys te m f ills u p mo s t of th e r e ar rig ht panel. It consists of a power backpl ane board and a m et al rack t hat hol ds up to t hree 430-watt redundant pow er suppl y m odules.
2-14 AcerAlt o s 21000 S ystem Guide 2.2 Opening the H ousing P anels The system hous i ng has one f ront door and t wo side panels. Al w ays observ e the f oll owing ESD (el ect rostat ic discharge) precaut ions bef ore i nstal l i ng any system com ponent : 1.
System Hou sin g 2-15 2.2.2 O penin g the Fr ont P ane l Door A securi ty loc k secures the f ront door t o protec t agai ns t unauthor iz ed acces s. T o open the front door : 1. Insert the key to t he loc k and tur n it cl ockwise unti l i t poi nts to the unl oc k ed i con.
2-16 AcerAlt o s 21000 S ystem Guide 2. Pul l open t he f ront door. Remov ing the Fr ont Pane l Door The doors ar e at tac hed to t he m ai n housing by screwless hinges. Fol l ow t hese s t eps to r em ov e the door : 1. Unlock t he door w i th t he key (when neces sary).
System Hou sin g 2-17 2.3 Installi ng and Rem ov ing S torage D ev ices The hous i ng supports one 3.5- inc h and f our 5. 25-i nch i nternal storage dev i ces.
2-18 AcerAlt o s 21000 S ystem Guide 3. Secur e t he dri v e wit h f our screws . 4. Insert t he dri v e i nto t he bay..
System Hou sin g 2-19 5. Secur e the dri v e w i th a screw. T he s c rew hol e is loc ated on the side of t he housing. 6. Connect t he pow er c abl e and signal cabl e t o the ex t ernal dev i ce. 7. Cl ose the l ef t panel . T o remo ve a 3.5- i nch sto rage d evice: 1.
2-20 AcerAlt o s 21000 S ystem Guide 2.3.2 I nstalling an d Removin g a 5.25-inch S to rage Device The housi ng com es w i th a dri v e guide f or i ns t a l li ng 5. 25-i nch i nternal storage dev i ces. T o i nst al l a 5. 25-i nch sto rag e devi ce: 1.
System Hou sin g 2-21 3. Att ach t he dri v e gui des on t he sides of the ex ter nal dev i ce as show n bel ow. 4. Insert t he dri v e i nto t he bay.
2-22 AcerAlt o s 21000 S ystem Guide 5. Secur e t he dri v e wit h t w o screws as show n bel ow. 6. Connect t he pow er c abl e and signal cabl es to t he ex ter nal dev i ce. 7. Cl ose the l ef t panel . T o remo ve a 5.25- i nch sto rage d evice: 1.
System Hou sin g 2-23 2.4 Installi ng a Hot-swappable S CS I Dr ive Remove all jumper connec tors on the SCS I drive before inst alling it int o the system. Also, for Single-Ended (SE) SCSI drives, remove the ter minator jumper bef ore connec ting t he S CSI drive t o the syst em.
2-24 AcerAlt o s 21000 S ystem Guide 3. Secur e t he hard di sk dri v e w i t h f our screws . 4. Instal l the t ray i nt o the dri v e bay , pus hi ng i t gentl y unt il i t reaches the c onnec t or on t he bac k pl ane board. 5. Push the l ev er bac k unt i l i t c l i ck s i nt o pl ac e.
System Hou sin g 2-25 2.5 Installi ng and Rem ov ing a H ot-swappable Re dundant Powe r S upply M odule The pow er s ubsystem cons i sts of a power back plane and hot - sw appabl e power supply m odul es. These com ponent s ar e held i n pl ac e by a m et al r ac k enc l osure.
2-26 AcerAlt o s 21000 S ystem Guide T o Insta ll a power supply module : 1. Insert t he pow er suppl y i nt o t he housing. Make s ure that t he power supply is pr operly insert ed.
System Hou sin g 2-27 2. Secur e t he pow er suppl y wit h the screw knobs on both sides. 3. Connect a pow er c able t o the power. Pl ug it i nto an elec tr ic al s oc ke t. Yo u w ill s ee a g r een l i ght when the power supply i s f unct i oni ng proper l y .
2-28 AcerAlt o s 21000 S ystem Guide The pow er supply supplied w ith t he system accept s input v olt age of 100V ~ 240V, 50~ 60Hz . T o remo ve a power supply module: 1. Detac h t he power cabl e f r om the el ect ri cal outl et and also f rom the power supply.
System Hou sin g 2-29 2.6 Installi ng and Rem ov ing a H ot-swappable Redundant H ousing Fan Four hous i ng f ans ar e distr ibut ed i ns i de the housing t o cool dow n the sys t em . T hey are hot -sw appabl e and redundant . You can sim pl y tak e one out and put a new one i n i f a f an f ail s t o operate.
2-30 AcerAlt o s 21000 S ystem Guide 2. Push dow n t he c l i p and pul l out t he housing f an. 3. Sl i de i n a new hous i ng f an. The power i ndi cat or l i ght s up. 4. Cl os e t he housing f an cage and tur n the screw k nob c loc kw i s e to lo ck it .
System Hou sin g 2-31 T o change a fr ont hot-s wap hous ing fan: 1. Rem ov e the l ef t panel . See sect ion 2. 2 f or m ore i nf orm ati on on openi ng t he housing panel s. 2. Push dow n t he c l i p and pul l out t he housing f an. 3. Insert a new one.
2-32 AcerAlt o s 21000 S ystem Guide 2.7 Installi ng an Expansion B oard Fol l ow t hese s t eps to i nstal l a PCI ex pansi on boar d: 1. Remov e t he l ef t panel of t he hous i ng. See secti on 2. 2 f or m ore i nf orm at i on on openi ng t he housi ng panel s.
System Hou sin g 2-33 5. Fol low the same steps w hen i ns t a ll i ng an ISA boar d. Just m ake sure that y ou r em ov e the br ac k et cov er opposi t e an IS A sl ot .
2-34 AcerAlt o s 21000 S ystem Guide 2.8 Rem ov i ng and Installing the The rmal Air Guide On the lef t si de of the hous i ng, a m et al ther m al ai r gui de di rect s the hot air f rom t he insi de to t he f an ex hausts on the rear of the housi ng.
System Hou sin g 2-35 2.8.2 Rein s talling the T h ermal A ir Guide Fol l ow t hese s t eps t o repl ace t he ther m al ai r gui de back i nt o t he housing: 1. Posit i on t he ai r gui de i n i ts pl ac e as show n bel ow. 2. Make sure t hat the ai r gui de f i t s properl y i n pl ace.
2-36 AcerAlt o s 21000 S ystem Guide 3. Secur e t he ai r gui de wit h t wo s cr ews . 4. Reatt ached t he l ef t panel door ..
System Hou sin g 2-37 2.9 Cable Connections The power backpl ane i s com pl ete w i t h c onnector s t o ac com m odate the pow er cabl es f or al l the system com ponent s.
2-38 AcerAlt o s 21000 S ystem Guide All power c ables come w it h yellow st ickers telling you w hich connect ors t o att ach t o the system board and t o the pow er backplane. Make s ure to c onnect the cables cor rect ly; otherwise, the system ma y not power up.
System Hou sin g 2-39 5. Fl oppy Di sk Dri v e, I DE Dev i ces, and S CS I Dev i ce Connect ors Cable # Sy st em Board Devices C11 CN39 Fl oppy Di sk Dri v e C12 CN42 IDE Dev i c es C13 CN41 50-pi n SCSI Dev i ces 6.
System Board s 3-1 Chapter 3 System Boards The s y s t em boar ds consist of t he m ai n board, t he m em ory boar d, t he SCSI backpl ane board, and the LCD di splay m odul e. T his chapter di scuss es the system board c onf i gurat i ons in det ai l .
3-2 AcerAlt o s 21000 S ystem Guide • One P CI enhanced I DE i nter f aces that support up to two I DE dev i ces • One I SA and sev en PCI slots (one PCI-/ I SA-shared) • One dual channel PCI Ul.
System Board s 3-3 3.1.1 Lay out 1. PS/2 M ous e port 2. PS/2 K eyboard por t 3. Video port 4 . P a r a lle l p or t 5. USB ports 6. LAN por t 7. CO M2 port 8. LAN c ontroll er chi pset 9. CO M1 port 10. VGA contro l l e r c hi ps et 11. PCI slots 1 to 7 * 12 .
3-4 AcerAlt o s 21000 S ystem Guide 3.1.2 Ju mpers an d Conn ectors The f i gure bel ow show s the j um per and c onnector loc ati ons on the sys t em board.
System Board s 3-5 Jum per Sett ings Jum per Se tting Functi on JP2 1-2 * 2-3 BIO S Logo Acer OEM JP5 1-2 2-3* Passw or d Security Che ck password Bypass password JP19 5-6 & 2-3* 4-5 & 1-2 Hou.
3-6 AcerAlt o s 21000 S ystem Guide Connector Funct ion CN16 LCD ( f r ont pane l ) connector CN17 USB connector CN18 Volt age R egulat or Module (VRM ) 3 connector CN19 Slot 2 CPU 3 the r m al conne .
System Board s 3-7 Connector Funct ion CN43 Fe atur e conne ctor CN44 HDD act i vi t y i n di c a t i o n f r om Add - on c a r d ( see CN35) CN45 Fan conne ctor 1 CN46 W ake-on-LAN conne ct or CN47 W.
3-8 AcerAlt o s 21000 S ystem Guide • 100 MHz System B us and 60ns buf f ered E DO m em ory support • New S ystem m anagem ent f eatur es v i a System Managem ent bus (Sm bu s) The system board c om es wit h f our Sl ot 2 CPU socket s and thei r respecti v e r et enti on m echani sm t o secure t he CP U.
System Board s 3-9 4. Insert t he Pent i um I I Xeon process or i nt o an em pty S l ot 2 socket . 5. Caref ul l y pr es s dow n t he Pent ium I I Xeon pr ocess or unt i l i t i s properl y i nserted. 6. Use the r etent i on m echani s m c ov er to secure t he process or as show n bel ow.
3-10 AcerAlt o s 21000 S ystem Guide 7. Connect t he heat s i nk c ables to t he m ai n board. Ref er t o s ec ti on 3.1. 2 f or t he l oc at i on of t he t herm al and f an connec t ors. Refer t o the VRM LED guide (s ection 3. 1.5) for inst alling V RM s .
System Board s 3-11 The retent i on m echani s m cov er only f i ts one w ay. Bot h s haf ts of the retent i on m echani sm and t he ret enti on m echani sm c ov er hav e a O and a O O si gn.
3-12 AcerAlt o s 21000 S ystem Guide 2. Fl ip up bot h of the pl as t i c ears of the Pent ium I I X eon proc es sor. Thi s procedure det aches the proc essor f rom t he socket. 3. Caref ul l y l i f t up t he Pent i um I I Xeon process or and r em ov e i t .
System Board s 3-13 VRM LED Ther e is one LED i ndi cator f or eac h VRM m odul e. Bef ore sys t em pow er -on, an LED w oul d l ight up (green) if a VRM is requi red f or t he processor or the L2 c ache. I f you see a red l i ght af t er pow er- on, then i t m eans that t he VRM i s bad and that i t needs to be repl aced.
3-14 AcerAlt o s 21000 S ystem Guide 3.2 Mem or y Boar d The m em ory board c om es already instal led wit h the basic s y s t em . A tot al of 16 168-pi n DIMM s oc kets reside on t he board. The socket s accept 64-MB, 128-MB, and 256-MB DIMMs f or a max im um of 4 G B m em ory conf i gurat ion.
System Board s 3-15 Bank 0 Bank 1 Ba nk 2-3 Ba nk 4-7 Ba nk 8-11 Ba nk 12-15 T otal M emor y 64M*1 64M*1 64M * 2 256M 64M*1 64M*1 64M*2 64M*4 512M 64M*1 64M*1 64M*2 64M*4 64M * 4 768M 64M*1 64M*1 64M*.
3-16 AcerAlt o s 21000 S ystem Guide Fol l ow t hese s t eps to i nstal l the m em or y boar d: 1. Al i gn the m em ory board wit h the m em ory board s l ot on t he sys t em board. Install t he memor y board w it h the com ponent side up. 2. Insert t he board i nto t he slot unt i l i t f i ts i nt o pl ac e.
System Board s 3-17 3.2.4 I nstalling and Rem o v ing a DI MM Inst alling a D IMM To instal l a DIMM , al i gn i t wit h the socket and press i t down unti l the hol di ng cl i ps s ecur e t he DIM M i n pl ace. The DIMM socket is s lott ed to ensur e proper inst allation.
3-18 AcerAlt o s 21000 S ystem Guide 3.3 SCS I Backplane Boar d The S CSI bac kpl ane board prov i des a conv eni ent i nt erf ace bet w een the S CSI dr iv es and the sys t em board.
System Board s 3-19 3.3.2 Lay out CN1- CN4 : Channel A SCSI Dr i v e Sl ot 1 t o CN12 : SCSI Channe l A CN13 : SCSI Channe l B CN9 : Po we r Conne ctor SCSI Slot I D Sw i tches CN10 : I 2 C conne ct o.
3-20 AcerAlt o s 21000 S ystem Guide 3.3.3 Har d Disk ID Switch S ettings The bac kpl ane board com es w i t h eight ID sw i t ches that al l ow y ou to def i ne up to 16 har d di sk IDs. Th e illus tra tio n b elo w s ho w s the s w itch s ett ing s w ith t he corr espondi ng har d di sk IDs.
System Board s 3-21 3. 3 . 4 Dua l C hanne l C onf i gura t io n In a dual -c hannel c onf i gurat ion, channel A support s t he dev i ces i n slot s 1 to 4, and channel B supports the dev i c es i n sl ot s 5 to 8.
3-22 AcerAlt o s 21000 S ystem Guide 3.4 LCD Displ ay M odule The s y s t em i ncludes a f ront panel m odule t hat serv es as an i nterf ace to the i nter nal system c om ponents and rel ays ext ernal m ess ages thr ough the LCD di splay screen. Ref er to secti on 2.
BI OS Utilit y 4- 1 Chapter 4 BIOS Utility Th e B IOS Ut ility a llow s yo u to v iew yo u r s ys tem’ s co nfigu ra tio n s etting s . Most system s are alr eady conf i gur ed by the m anuf ac turer or the deal er. T here i s no need to run Set up when star ti ng the com put er unl ess you get a Run Set up m ess age.
4-2 AcerAlt o s 21000 S ystem Guide 4.1 Enter ing S etup To ent er Set up, pr ess the key c om bi nat i on + + . You mu st pre ss + + while t he system is boot ing.
BI OS Utilit y 4- 3 4.2 Sy s tem Infor mation The f ol l ow i ng screen appears if you sel ect S ystem Inf orm at i on f rom the m ai n m enu: System Information Page 1/2 Processor....................... Pentium II Xeon™ Processor Speed.............
4-4 AcerAlt o s 21000 S ystem Guide The f ol l owing screen show s page 2 of t he S y stem I nf orm ati on m enu. System Information Page 2/2 Serial Port 1 ..................... 3F8h, IRQ 4 Serial Port 2 ..................... 2F8h, IRQ 3 Parallel Port .
BI OS Utilit y 4- 5 4.2.3 Bu s Frequ ency The Bus F requenc y par am eter speci f i es the sys t em ex ter nal cl ock. The bus f requenc y c an be ei t her 66 or 100 M Hz . 4.2.4 L1 Cache Thi s param et er s peci f i es t he f i r s t -l ev el or t he int ernal m em ory si ze (i .
4-6 AcerAlt o s 21000 S ystem Guide 4.2.10 T o tal M emory Thi s param eter speci f i es the t ot al system m em ory . The m em ory si z e i s autom at ic all y det ected by B IO S duri ng the P OST . I f you i nstal l addi ti onal m em or y, the s ystem aut om ati cal l y adj usts thi s param eter to di splay t he new m em ory si z e.
BI OS Utilit y 4- 7 4.2.16 On board USB Thi s param eter s pec if i es w hether the onboard USB c ontrol l er i s enabl ed or not ..
4-8 AcerAlt o s 21000 S ystem Guide 4.3 Pr oduct Infor mati on The Product I nf orm at i on c ontai ns gener al dat a about t he sys t em . It i ncl udes t he product nam e, s er ial num ber, BI OS v ersion, etc . Thi s i nf orm at i on is necess ar y f or t roubl eshooti ng and m ay be requi red w hen aski ng f or t echni cal support.
BI OS Utilit y 4- 9 4.3.3 Main Board I D Thi s param eter speci f i es the system board’s ident i f i cat i on num ber. 4.3.4 Main Board S /N Thi s param eter speci f i es the system board’s s er i al num ber. 4.3.5 Sy stem BI OS Version Th is pa ra m ete r s p ec if ie s th e v er s ion of th e BIOS ut ility.
4-10 AcerAlt o s 21000 S ystem Guide 4.4 Disk Dr iv es The Di sk Dri v es m enu let s you conf i gure t he s y s t em hard di sk and di s k dri v e sett i ngs. If your har d disk supports the enhanced IDE f eat ur es, y ou m ay set t he f unc t i ons using t hi s m enu.
BI OS Utilit y 4- 11 Fr om the Di sk Dri v es s cr een, selec t t he IDE P ri m ary Channel Master or I DE Pri m ary Channel Sl av e i t em s t o di s pl ay t hei r respecti v e m enus. Sel ect ing t he IDE Pri m ary Channel M as t er i tem di splay s t he f ol l ow i ng m enu: IDE Primary Channel Master Page 1/1 Type .
4-12 AcerAlt o s 21000 S ystem Guide 4.4.1 Floppy Dr ives To c onf i gure the f i rst f l oppy dr iv e ( dri v e A), highl i ght t he Fl oppy Dr iv e A param et er. Press or t o v i ew t he opti ons, t hen s el ect t he appropri at e v al ue. Poss i bl e setti ngs f or t he F l oppy Dri v e param eter s: • [ None ] • [360 KB, 5.
BI OS Utilit y 4- 13 You m ay do any of t he f ol l owing: • Sel ect t he ty pe t hat c or r esponds to your I DE har d di sk dri v e. • If you do not know the ex act type of your I DE dev i ce, sel ect the Auto op tion to let the BIOS ut ility a ut oma tica lly d e tec t the i nstal l ed I DE dri v e t ype.
4-14 AcerAlt o s 21000 S ystem Guide Hard Di sk Blo ck Mo d e Thi s f uncti on enhances di s k per f orm ance depending on t he hard di s k i n us e. If you set t hi s par am eter t o Auto , t he BIO S u tility autom at i cal l y detec ts if t he instal l ed hard di sk dri v e support s t he Bl ock M ode f unct i on.
BI OS Utilit y 4- 15 Hard Di sk 32-b i t Access Enabl i ng t his par am eter i m pr ov es sys t em perf or m ance by al l ow i ng the use of t he 32-bi t hard di sk acc es s. T hi s enhanc ed IDE f eat ure w or ks onl y under DO S, W i ndow s 3. x , W i ndow s 95, and Nov el l NetW are.
4-16 AcerAlt o s 21000 S ystem Guide 4.5 Pow er M anagem ent The P ow er M anagem ent m enu l et s y ou conf i gure t he s y s t em pow er m anagem ent f eat ur es. The f ol l ow i ng screen show s the Power Managem ent par am eter s wit h thei r def aul t sett i ngs: Power Management Page 1/1 Power Management Mode .
BI OS Utilit y 4- 17 System S l eep T i mer Thi s param eter s et s the sys t em t o the l ow est power-sav i ng m ode. It autom at i cal l y ent ers int o the sl eep or the suspend mode af t er a specif i ed per iod of i nact i v i t y. A ny keyboar d or m ouse acti on, or any LAN act i v i t y det ec t ed resum es sys t em operat i on.
4-18 AcerAlt o s 21000 S ystem Guide 4.6 Star tup Confi guration The S tart up Conf i gurat ion al l ow s you t o s pec if y your pref err ed sett i ng f or boot up. The f ol l ow i ng screen appears if you selec t the St art up Conf i gurat ion opti on f r om t he m ai n m enu: Startup Configuration Page 1/1 Fast POST Mode .
BI OS Utilit y 4- 19 4.6.2 Silen t Boot Thi s param eter enables or di sables the S il ent B oot f unct i on. W hen s et to Enabled , BI OS i s i n graphi cal m ode and di s pl ays onl y an i denti f i cat i on l ogo dur ing POS T and w hi l e booti ng.
4-20 AcerAlt o s 21000 S ystem Guide 4.6.6 Sy stem B oot Driv e Thi s param et er all ow s y ou t o s pec if y t he sys t em search sequence. The sel ec t i ons are: • Drive A then C: The system checks dri v e A f irst. I f t here i s a di skett e i n the dri v e, the system boots f rom dr i v e A .
BI OS Utilit y 4- 21 In c as es w hen t hi s par am eter i s enabled bef ore i nsta l l ing W i ndow s NT i n a singl e-pr ocess or system , you m ay upgrade to a m ul t i pr oc essor s y stem wit hout r ei nstal l i ng W i ndows NT .
4-22 AcerAlt o s 21000 S ystem Guide 4.7 Adv anced C onfiguration The A dv anc ed Conf i gurat ion opt i on all ows you t o c onf i gure the adv anced system m em ory f unct i ons. Do not change any s ett ings in t he Advanced Configur ation if you are not a qualified technician t o avoid damaging t he system.
BI OS Utilit y 4- 23 4.7.1 On board Dev ices Configu ration The O nboard Dev i ces Conf i gurat ion al l ows you t o conf i gure t he onboard com m uni cat i on port s and t he onboard dev i ces.
4-24 AcerAlt o s 21000 S ystem Guide Onboard Devices Configuration Page 2/2 Onboard Floppy Disk Controller ......[Enabled] Onboard IDE Primary Channel .........[Enabled] Onboard PS/2 Mouse (IRQ 12) .........[Enabled] Onboard USB ......................
BI OS Utilit y 4- 25 Seri al Po rt 2 Thi s param eter all ows y ou to enabl e or di sable t he s er ial port 2. T he Base Address and I RQ i t em s are conf i gurabl e onl y i f t hi s param et er i s enabl ed. Base Address Thi s f unc ti on l et s you set a l ogi cal bas e addr es s f or seri al port 2.
4-26 AcerAlt o s 21000 S ystem Guide Pa ralle l Port Thi s param eter al l ows you t o enabl e or di sable t he paral l el port . Base Address Thi s f unc ti on l ets you set a l ogi cal bas e addr es s f or t he paral l el por t.
BI OS Utilit y 4- 27 Oper at i on M ode Thi s it em al l ow s you to set t he operat ion m ode of t he paral lel port . The t abl e bel ow li sts the di f f er ent operat i on m odes.
4-28 AcerAlt o s 21000 S ystem Guide Onboar d PS/2 Mouse (IRQ 1 2) Thi s param et er enables or disabl es t he onboard PS /2 m ouse. W hen enabl ed, i t al l ows you t o use the onboard PS/ 2 m ous e ass i gned w i t h IRQ 12. W hen di sabled, i t deact i v ates the m ouse and m akes IRQ 12 av ai l abl e f or use by ot her dev i c es.
BI OS Utilit y 4- 29 SMBUS I nt erru pt ( I RQ9) The System Managem ent Bus (SMBus ) i s us ed f or cont ro l li ng and gett i ng inf orm at i on f rom dev ic es on a m ot herboard. It w as desi gned f or hybri d dev i ces bas ed on anal og semi conduc tor t echnol ogi es and w i t h l i m i ted di gi tal capab ilities .
4-30 AcerAlt o s 21000 S ystem Guide PnP/PCI System Configuration Page 2/2 PCI IRQ Sharing ............... [No] VGA Palette Snoop .............. [Disabled] Reset Resource Assignments .
BI OS Utilit y 4- 31 Pres s or to m ov e between f i elds. P ress or to se lect opti ons. Onboar d LAN Thi s i tem all ows you to m anual l y ass i gn t he int errupt f or t he onboard LAN when the PCI IRQ Sett i ng param et er i s set t o Manual . Th i s param eter i s grayed and not user-conf igurabl e when the PCI IRQ Se tti ng is se t to Auto .
4-32 AcerAlt o s 21000 S ystem Guide The VGA palet te snoop f unct i on al lows t he cont rol palet te r egi s t er (CPR) to m anage and updat e the VG A RA M DAC (Di gi tal Anal og Conv ert er, a col or data stor age) of each V GA car d i nstal l ed i n t he sys t em .
BI OS Utilit y 4- 33 CPU Cach e Thi s param eter enabl es or di s abl es the f irst- l ev el or int ernal m em ory . The def aul t sett i ng i s Enabled. System BI OS Cach eabl e Set thi s param eter t o Enabled i f y ou w ant the system BI OS to run di r ec t l y f rom t he cache m em or y , t hus al l owing your system t o f unct i on f as ter.
4-34 AcerAlt o s 21000 S ystem Guide Non-PnP ISA Device Configuration Page 1/4 System Resources Used by Non-PnP ISA Cards IRQ IRQ 00 --- [---] IRQ 08 --- [---] IRQ 01 --- [---] IRQ 09 --- [No ] IRQ 02.
BI OS Utilit y 4- 35 Non-PnP ISA Device Configuration Page 2/4 I/O Region 100h-10Fh ---- [No ] 1E0h-1EFh ---- [No ] 110h-11Fh ---- [No ] 1F0h-1EFh ---- [---] 120h-12Fh ---- [No ] 200h-20Fh ---- [No ] .
4-36 AcerAlt o s 21000 S ystem Guide IRQ/D MA These i tem s all ow you to ass i gn speci f i c I RQ and DMA channel s t o n on -P nP I SA d e v ice s . Th e s ys te m w ill n ot u s e s uc h I RQ and DM A channel s w hen i t autom at i cal l u assigns channel s to P nP dev i c es.
BI OS Utilit y 4- 37 System Event Configuration Page 1/2 System Event Logging Event Log BIOS Version ............ x.x xxxxxx Total Event Log Number ............ x Remain of Event Log Area .......... xx% Event Logging .....................[Enabled] Clear Event Log .
4-38 AcerAlt o s 21000 S ystem Guide Event Loggi ng Thi s param eter all ows y ou to enabl e or di sable t he ev ent l ogging f unct i on of your system . T he def aul t i s Enabled. Clear Event Log Cl ears the ev ent l og w henev er t he ev ent l og area is f ull .
BI OS Utilit y 4- 39 ECC ECC or Error-Correcti ng Code tests the accuracy of data as it pas ses i n and out of m em ory. Thi s param eter enabl es or disabl es t he m oni t ori ng of t hi s f unct i on.
4-40 AcerAlt o s 21000 S ystem Guide Crit i cal E ven t Pro cess Stop PO ST Aft er CPU or M em or y Reducti on BI OS c hecks the bad CPUs and m em ory m odul es duri ng PO ST. W hen t hi s par am eter i s Enabled , BI OS w ill s to p P OST oper ati on w henev er it f i nds a bad CPU or m em ory.
BI OS Utilit y 4- 41 Sy st em Vol t age W hen t he sys t em ’s v ol tage r eading ex c eeds t he saf ety operat i ng range, i t w ill b e l ogged int o t he ev ent l og f i l e. LCD Temper at ur e W hen the LCD’s tem perat ure reac hes t hi s t hreshold l ev el a warning w ill be l ogged i nto t he ev ent l og f i le.
4-42 AcerAlt o s 21000 S ystem Guide 4.8 Sy s tem S ecurity Setup The S etup progr am has a num ber of securi ty f eat ures t o prev ent unauthor i zed ac c ess to the system and i ts data. The f ol l ow i ng screen appears w hen you sel ect Sy s t em Secur it y f rom the m ai n m enu: System Security Page 1/1 Disk Drive Control Floppy Drive.
BI OS Utilit y 4- 43 Se tting Descript ion Floppy Drive Norm al Floppy dr i ve functi ons nor m al ly W ri t e Prot ect All Se ctor s Di sabl e s t he wri t e f unct i on on all se ct or s W ri t e Pr.
4-44 AcerAlt o s 21000 S ystem Guide 3. Hi ghli ght the Set up Pass word param et er and press t he or key. The passw ord prom pt appears: 4. Ty pe a pas sw or d. T he pas sw or d m ay consist of up to sev en charac ters. Be ver y caref ul w hen ty ping your pass wor d because the char acter s do not appear on the scr een.
BI OS Utilit y 4- 45 Cha nging or Remov ing the S etup P assword Shoul d you want to c hange y our setup passw ord, do t he f ol l ow i ng: 1 . E nte r th e B IOS ut ility and s el ect System S ec ur i t y . 2. Hi ghl i ght t he Set up P assw ord param eter .
4-46 AcerAlt o s 21000 S ystem Guide You can eit her change t he exis ting Set up passw ord or remove it by selec ting None . Ref er to t he previous s ec t ion f or t he procedur e.
BI OS Utilit y 4- 47 4.8.3 Power -on P assword The Pow er -on P as sw or d s ec ures your sys t em agai ns t unauthor iz ed use. Once you set t hi s passw or d, you hav e to t ype i t w henev er y ou boot the s ystem .
4-48 AcerAlt o s 21000 S ystem Guide 4.9 D ate and Time The real -ti m e cloc k k eeps the system date and t i m e. Af ter s et ti ng t he date and t i m e, you do not need t o enter t hem ev ery t i m e you turn on the system .
BI OS Utilit y 4- 49 4.9.1 Date Hi ghli ght the i t em s i n t he Date param et er and press or to s et the dat e f ol l owi ng t he w eek day - m ont h-day- y ear f orm at .
4-50 AcerAlt o s 21000 S ystem Guide 4.10 R emote Di agnostic Configur ation The Rem ot e Di agnos t i c Conf i gurat i on param eter al l ows you to conf i gure your RDM sett ings. Ref er to t he RDM User’s G ui de f or m ore i nf orm ati on on RDM.
BI OS Utilit y 4- 51 4.11 Load S etup Default S ettings Use t hi s opt i on t o load t he def aul t s et ti ngs f or t he opti m i zed sys t em conf i gurat i on. W hen you l oad t he def aul t sett ings, som e of the param et ers are grayed-out w i t h thei r f i x ed sett ings.
4-52 AcerAlt o s 21000 S ystem Guide 4.12 Abort S ettings Change Use thi s opt i on to di sregard your c hanges t o t he B IO S and r eload your pr ev i ous setti ngs. The f ol l ow i ng di alog box appear s when you select Abort Sett i ngs Change f rom t he m ai n m enu.
Dia gnos tic s and Ut ilities 5- 1 Chapter 5 Diagnostics and Utilities 5.1 Adv anced S erver M anager ASM Pro is a serv er m anagem ent tool bas ed on t he Si m ple Net w ork Managem ent Protocol (SNMP). It rem otel y m onit or, record, hi ghl ight , and recov er system ev ent s thr ough t he LAN at r unt i m e stage.
5-2 AcerAlt o s 21000 S ystem Guide ASM Pro con sists of tw o m ajor parts : • ASM-Stat ion - a W i ndow s-bas ed m oni tori ng s t ati on that com m unicat es wit h t he ASM-Agents. • ASM-Agent(s) - the indi v i dual s erv ers m anaged by the ASM-Stati on .
Dia gnos tic s and Ut ilities 5- 3 5.2 R emote D iagnostic M anager Rem ote Diagnosti c Manager (RDM) is a m anagem ent t ool that u tilize s m odem s and t elephone li nes t o contr ol a host of serv ers f rom a r em ote s t ati on.
LCD M odule Ev ent Log Lis t A- 1 A ppendix A LCD M odule Event Log List Event Ty pes S upported Ac er BIO S w ill s upport the f ol l owing t ypes f or RAS m odel s: Event Type Descript ion 01h Singl.
A-4 AcerAlt o s 21000 S ystem Guide.
LCD M odule Ev ent Log Lis t A- 5 RDM Ev e nts Event Descript ion Fail ure tim e Once he ar t be at pr ot ocol stop f or 30 se conds, RDM pre sum es syste m dead and records the cur r ent ti m e sent by FSC/ASM. Powe r of f RDM powe r s of f t he syste m when the CP U t em p er a t u r e exc eed s t h e f a t a l de gr e e.
A-4 AcerAlt o s 21000 S ystem Guide POST Error Ev en ts POST Error M essage ID (Dec) POST Re su l ts Bitm ap(Dec) PS/2 Ke yboard I nt erface Error 20 10 PS/2 Ke yboard Er r or or Not Conne ct ed 2 21 .
LCD M odule Ev ent Log Lis t A- 5 POST Error M essage ID (Dec) POST Re su l ts Bitm ap(Dec) Confli ct( s) Onboar d ECP Parall e l Port DMA Confli c t ( s) 186 60 Onboar d Fl oppy Dr i ve DM A Confl i .
A-4 AcerAlt o s 21000 S ystem Guide Event Type Descript ion 0Bh CPU fail ure, incl udi ng cache error 1 0 h S y s t em l i m i t exc eed ed 14h System r e-confi gurat i on (ESCD data change d) 16h Log.
An important point after buying a device Acer 21000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Acer 21000 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Acer 21000 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Acer 21000 you will learn all the available features of the product, as well as information on its operation. The information that you get Acer 21000 will certainly help you make a decision on the purchase.
If you already are a holder of Acer 21000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Acer 21000.
However, one of the most important roles played by the user manual is to help in solving problems with Acer 21000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Acer 21000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center