Instruction/ maintenance manual of the product 100 Series Acer
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T ravelMate 100 series User’ s guide TM100-e.book Page i Monday, March 4, 2002 5:17 PM.
Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications.
iii First things first We would like to thank you for making the T ravelMate series of notebook computers your choice for your mobile computing needs. We hope you will be happy with your T ravelMate as much as we enjoyed making it for you.
iv For more information about our products, services, and support information, please visit our web site (http://global.acer .com ). Basic care and tips for using your computer Connecting your computer Connecting the computer is as easy as 1-2-3. 1 Insert the battery pack into the battery compartment, and press down until it clicks into place.
v 2 Connect one end of the AC adapter to the power jack on the computer’ s rear panel and the other end to a properly-grounded power outlet. 3 Push the display cover latch to open the display .
vi 4 Slide the power switch towards the rear of the computer (a) then release it (b) to turn on the power . The POST (power-on self-test) routine executes and Windows begins loading. To turn the power off, do any of the following: • Click on Start , T urn off Computer ; then click Tu r n O f f .
vii T aking car e of your computer Y our computer will serve you well if you take care of it. • Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator . • Do not expose the computer to temperatures below 0ºC (32ºF) or above 50ºC (122ºF).
viii • Dispose of used batteries according to local regulations. Recycle if at all possible. Cleaning and servicing When cleaning the computer , follow these steps: 1 Power off the computer and remove the battery pack. 2 Disconnect the AC adapter . 3 Use a soft cloth moistened with water .
Contents First things first iii Your guides iii Basic care and tips for using your computer iv 1 Getting to know your TravelMate 1 A TravelMate tour 3 Front view 3 Left view 5 Right view 6 Rear view 7.
x Launch Manager 54 BIOS Utility 56 3 Troubleshooting your computer 57 Frequently-asked questions 59 Troubleshooting tips 62 Error messages 63 Requesting service 65 International Traveler’s Warranty (ITW) 65 Before you call 65 Appendix A Specifications 67 Appendix B Notices 73 Index 81 TM100-e.
1 Getting to know your T ravelMate TM100-e.book Page 1 Monday, March 4, 2002 5:17 PM.
Y our T ravelMate computer combines high- performance, versatility , power management features and multimedia capabilities with a unique style and ergonomic design. W ork with unmatched productivity and reliability with your new power computing partner .
3 A T ravelMate tour After setting up your computer as illustrated in the Just for Starters... poster , let us show you around your new T ravelMate computer . Front view # Item Description 1 Latch Use to latch the LCD screen in both normal mode and tablet mode.
1 Getting to know your T ravelMate 4 4 T ouchpad T ouch-sensitive pointing device which functions like a computer mouse. 5 Click buttons (left, center and right) The left and right buttons function like the left and right mouse buttons; the center button is a 4-direction scroll button.
5 Left view 14 Status indicators LEDs (light-emitting diodes) that turn on and off to show the status of the computer and its functions and components. 15 Stylus Use to input data in tablet mode. # Item Description 1 Power switch T urns on the computer power .
1 Getting to know your T ravelMate 6 Right view # Item Description 1 Stylus For data input on the screen in tablet mode. 2 PC Card eject button Ejects the PC Card from the slot. 3 PC Card slot Accepts one T ype II 16-bit PC Card or 32-bit CardBus PC Card.
7 Rear view 8 USB port 1 Connects to any Universal Serial Bus device (e.g., USB mouse, USB camera). 9 USB port 2 Connects to any Universal Serial Bus device (e.g., USB mouse, USB camera). 10 Smart Card slot Slot for Smart Card interface with pre-boot authentication system.
1 Getting to know your T ravelMate 8 Bottom view 4 Network jack Connects to an Ethernet 10/100-based network. 5 Power jack Connects to an AC adapter . # Item Description 1M e m o r y compartment Houses the computer's main memory . 2 Battery lock/unlock latch Locks and unlocks the battery bay .
9 4 Battery bay Houses the computer's battery pack. 5 Hard disk bay Houses the computer's hard disk (secured by a screw). 6 Hard disk anti-shock protection Protects your hard disk against accidental shock and vibration. 7 Personal identification slot Insert an identification card to personalize your computer .
1 Getting to know your T ravelMate 10 Using your computer in tablet mode Y our computer is designed for convenience, ergonomic use, and portability . Running the Windows XP Professional operating system, your T ravelMate utilizes a stylus for pen-based input.
11 W arning: When switching to tablet mode, make sure that you open the display at an angle between 85° to 95°. Doing otherwise will damage your keyboard when r otating the display screen.
1 Getting to know your T ravelMate 12 2 Press and release the hinge holding the display screen on both sides. 3 Rotate the display screen 180 degrees clockwise as shown in the illustration. Make sure that the display screen is aligned with the hinges that will hold it in place.
13 4 Press the hinges on both sides until they click into place (a); then close and latch the display . 5 Remove the stylus from its slot to begin pen-based input. Switching to computer mode T o switch back to computer mode, reverse the steps of the “Switching to tablet mode” procedure.
1 Getting to know your T ravelMate 14 Featur es Below is a brief summary of the computer’ s many features: Performance • Mobile Intel® Pentium® III Processor-M with 512 KB level 2 cache featurin.
15 • Fast infrared wireless communication • USB (Universal Serial Bus) ports • Ethernet/Fast Ethernet port • IEEE 1394 port • Optional 802.11b wireless LAN Human-centric design and ergonomic.
1 Getting to know your T ravelMate 16 Indicators The computer has seven easy-to-read status icons below the display screen. Icon Function Description Num Lock Lights when Num Lock is activated. Caps Lock Lights when Caps Lock is activated. Battery Charge Lights when the battery is being charged.
17 The Power and Sleep status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed.
1 Getting to know your T ravelMate 18 Using the keyboar d The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Special keys Lock keys The keyboard has three lock keys which you can toggle on and off.
19 Embedded numeric keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. T o simplify the keyboard legend, cursor-control key symbols are not printed on the keys.
1 Getting to know your T ravelMate 20 W indows keys The keyboard has two keys that perform Windows-specific functions. Hot keys The computer employs hot keys or key combinations to access most of the computer’ s controls like screen brightness, volume output and the BIOS Utility .
21 Hot key Icon Function Description Fn-F1 Hot Key Help Displays help on hot keys. Fn-F2 Setup Accesses the computer’ s configuration utility . Fn-F3 Power Management Scheme T oggle Switches the power management scheme used by the computer (function available if supported by operating system).
1 Getting to know your T ravelMate 22 The Euro symbol If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. Note for US keyboard users: The keyboard layout is set when you first set up Windows.
23 6 Click on OK . T o type the Euro symbol: 1 Locate the Euro symbol on your keyboard. 2 Open a text editor or word processor . 3 Hold Alt Gr and press the Euro symbol. Some fonts and software do not support the Euro symbol. Please refer to http://www .
1 Getting to know your T ravelMate 24 Email checking function When you first start up your system, a Mail Checking dialog box will be displayed. In this dialog box, you have the option to launch the program at startup or not, set the time for mail checking, etc.
25 T ouchpad The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palm rest provides optimum comfort and support.
1 Getting to know your T ravelMate 26 applications. Note: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response.
27 Storage This computer supplies you the following media storage: • High-capacity Enhanced-IDE hard disk • High-speed USB or IEEE 1394 optical drive Hard disk The high-capacity hard disk is the answer to your storage needs. Optical drive The computer comes standard with a USB CD-ROM or an optional IEEE 1394 DVD-ROM.
1 Getting to know your T ravelMate 28 region code a maximum of five times (including the first time), after which the last region code set will remain permanent. Recovering your hard disk does not reset the number of times the region code has been set.
29 Audio The computer comes with 16-bit high-fidelity PCI stereo audio, and includes a built-in sensitive microphone and stereo speaker . There are audio ports on the right panel of the computer . See “Right view” on page 6 for more information on connecting external audio devices.
1 Getting to know your T ravelMate 30 Power management This computer has a built-in power management unit that monitors system activity . System activity refers to any activity involving one or more of the following devices: keyboard, mouse, floppy drive, hard disk, and video memory .
31 Moving ar ound with your T ravelMate This section gives you tips and hints on things to consider when moving around or traveling with your computer . Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1 Save your work in progress.
1 Getting to know your T ravelMate 32 you can put the computer in Sleep mode by pressing Fn-F4 . Then close and latch the display . When you are ready to use the computer again, unlatch and open the display; then press, slide and release the power switch.
33 • Pack the computer in a protective case that can prevent the computer from sliding around and cushion it if it should fall. Caution: Avoid pack ing items next to the top cover of the computer . Pressure against the top cover can damage the screen.
1 Getting to know your T ravelMate 34 T raveling with the computer “when you are moving within a larger distance, for instance, from your office building to a client’ s office building or traveling locally” Preparing the computer Prepare the computer as if you were taking it home.
35 • AC adapter • Power cords that are appropriate to the country to which you are traveling • Spare, fully-charged battery packs • Additional printer driver files if you plan to use another p.
1 Getting to know your T ravelMate 36 Securing your computer Y our computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer . Security features include hardware and software locks — a security notch, Smart Card and passwords.
37 XP at the Windows operating system level. It provides user authentication through its encryption/decryption function using the Smart Card. If your Smart Card is unavailable, you can use the Emergency Card as a temporary replacement card.
1 Getting to know your T ravelMate 38 T o remove the Smart Card press the Smart Card eject button (a) and remove the Smart Card (b) as shown in the illustration below .
39 Open from the pop-up menu (or launch it from the PlatinumSecret program group). From the menu that appears, you can directly access three operations: PlatinumSecure Options, Smart Card Manager , and Change Password. PlatinumSecure Options Click on the PlatinumSecure Options button to open the Smart Card Options window .
1 Getting to know your T ravelMate 40 disabled, which means that the protection of your PC as well as other options under System Lock Option and Passwor d Option will be disabled, too.
41 T o find the Encrypt/Decrypt commands: • Right-click on the Start menu, • Right-click on a folder or icon on your Windows desktop, or • In Windows Explorer , right-click on a selected folder , file, or group of files. Running PlatinumKey PlatinumKey provides one-click logon to all password-required websites.
1 Getting to know your T ravelMate 42 2 Double-click on the PlatinumKey icon on your Windows desktop. 3 Enter your Smart Card password and click OK . 4 If PlatinumKey is being used for the very first .
43 • Hard Disk Password protects your data by preventing unauthorized access to your hard disk. Even if the hard disk is removed from the computer and moved to another computer , it cannot be accessed without the Hard Disk Password.
1 Getting to know your T ravelMate 44 Important! Y ou have three chances to enter a password. If you successfully entered the password, you are presented with a correct entry symbol. If you fail to enter the password correctly after three tries, the following message or symbol appears.
2 Customizing your computer TM100-e.book Page 45 Monday, March 4, 2002 5:17 PM.
After learning the basics of your T ravelMate computer , let’ s get acquainted with the advanced features of your computer . In this chapter , you will learn how to add options, upgrade components for better performance, and customize your computer .
47 Expanding thr ough options Y our T ravelMate offers you a complete mobile computing experience. Connectivity options Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. For instructions on how to connect different external devices to the computer , see your online guide for more details.
2 Customizing your computer 48 Built-in network feature The built-in network feature allows you to connect your computer to an Ethernet-based (10/100 Mbps) network. T o use the network feature, connect an Ethernet cable from the network jack on the rear of the computer to a network jack or hub on your network.
49 T o use FIR, position two IR-aware devices such that their IR ports are no more than one meter apart and offset no more than 15 degrees. When the two computers are in position, simply begin the data transfer as you normally would. See your file transfer software for details.
2 Customizing your computer 50 Connecting your optical drive Connect the AC adapter and the USB cable to the rear of the optical drive (a). Plug the other end of the USB cable to the computer (b).
51 PC Card slots There is a type II CardBus PC Card slot found on the right side of the computer . This slot accepts credit-card-sized cards that enhance the usability and expandability of the computer . These cards should have a PC Card logo on them.
2 Customizing your computer 52 3 Press the slot eject button (a) to pop out the eject button; then press it again (a) to eject the card (b). Upgrade options Y our computer delivers superior power and performance. However , some users and the applications they use may demand more.
53 1 T urn off the computer , unplug the AC adapter (if connected) and remove the battery pack. Then turn the computer over to access its base. 2 Remove the screw (a) from the memory cover; then lift up and remove the memory cover (b). 3 Insert the memory module diagonally into the slot (a), then gently press it down (b) until it clicks into place.
2 Customizing your computer 54 Notebook Manager The computer has a built-in system setup program called Notebook Manager . The Windows-based Notebook Manager allows you to set passwords, the startup sequence of the drives, and power management settings.
55 Launch Manager and 802.11b W ireless LAN By default, the 802.11b wireless LAN is set to “Always On”. Y ou can manually switch off the 802.11b wireless LAN by pressing the button. Manually turning off 802.11b wireless LAN does not change this default setting which is re-enabled when you restart your computer .
2 Customizing your computer 56 Read the instructions on how to turn off 802.11b wireless LAN and click on OK . BIOS Utility The BIOS Utility is a hardware configuration program built into your computer’ s BIOS (basic input/output system). Y our computer is already properly configured and optimized, and you do not need to run this utility .
3 T r oubleshooting your computer TM100-e.book Page 57 Monday, March 4, 2002 5:17 PM.
This chapter instructs you on how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer . Do not attempt to open the computer by yourself. Contact your dealer or an authorized service center for assistance.
59 Fr equently-asked questions The following is a list of possible situations that may arise during the use of your computer . Easy answers and solutions are provided for each one. I pressed the power switch and opened the display , but the computer does not start or boot-up.
3 T roubleshooting your computer 60 Image is not full-screen. Make sure that the resolution is set to 1024x768 which the system supports natively . Right-click on your Windows desktop and select Properties to bring up the Display Properties dialog box.
61 the infrared port is enabled. • Make sure that both devices are IrDA-compliant. I want to set up my location to use the internal modem. T o properly use your communications software (e.g., HyperT erminal), you need to set up your location: 1 Click on Start , Settings , Control Panel .
3 T roubleshooting your computer 62 T r oubleshooting tips This notebook computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. • If the system reports an error message or an error symptom occurs, see “Error messages” on page 63.
63 Err or messages If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action. Error Messages Corrective Action CMOS Battery Bad Contact your dealer or an authorized service center .
3 T roubleshooting your computer 64 If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance. Some problems may be solved using the BIOS Utility . Keyboard Error or No Keyboard Connected Contact your dealer or an authorized service center .
65 Requesting service Intern ational T raveler’ s W arranty (ITW) Y our computer is backed by an International T raveler’ s Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand.
3 T roubleshooting your computer 66 If there are error messages or beeps reported by your computer , write them down as they appear on the screen (or the number and sequence in the case of beeps). If you haven’t registered your notebook computer , you will be required to register during your first call to Acer .
Appendix A Specifications TM100-e.book Page 67 Monday, March 4, 2002 5:17 PM.
This appendix lists the general specifications of your computer . TM100-e.book Page 68 Monday, March 4, 2002 5:17 PM.
69 Micropr ocessor • Mobile Intel® Pentium® III Processor-M with 512 KB level 2 cache featuring the new Enhanced Intel® SpeedStep™ technology Memory • Main memory expandable to 256 MB support.
Appendix A Specifications 70 I/O ports •B u i l t - i n : • One type II/I CardBus PC slot • One Smart Card interface socket • One RJ-11 phone jack • One line-in jack • One RJ-45 LAN jack .
71 Power • Battery pack • 24 WattHour Li-Ion main battery pack • Smart battery management technology • 1.5-hour rapid charge/2.5-hour charge-in-use • AC adapter • 60-Watt • Auto sensing .
Appendix A Specifications 72 TM100-e.book Page 72 Monday, March 4, 2002 5:17 PM.
Appendix B Notices TM100-e.book Page 73 Monday, March 4, 2002 5:17 PM.
This appendix lists the general notices of your computer . TM100-e.book Page 74 Monday, March 4, 2002 5:17 PM.
75 FCC notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Appendix B Notices 76 Notice: Canadian users This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Remarque à l’intention des utilisateurs canadiens Cet appareil numérique de la classe B respected toutes les exigences du Règlement sur le matériel brouilleur du Canada.
77 1 Follow all warnings and instructions marked on the product. 2 Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 3 Do not use this product near water . 4 Do not place this product on an unstable cart, stand, or table.
Appendix B Notices 78 f If the product exhibits a distinct change in performance, indicating a need for service. 12 Replace the battery with the same type as the product's battery we recommend. Use of another battery may present a risk of fire or explosion.
79 same or equivalent type recommended by the manufacturer . Dispose of used batteries according to local regulations. Recycle if at all possible. ADV ARSEL! Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af samme fabrikat og type.
Appendix B Notices 80 Macr ovision copyright protection notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners.
81 Index A AC adapter caring for vii audio 29 adjusting the volume 29 troubleshooting 60 B battery pack caring for vii charging indicator 16 BIOS utility 56 brightness hotkeys 22 C caps lock 18 on ind.
82 on indicator 16 memory installing 52– 53 upgrading 52 messages error 63 modem 47 N network 48 Notebook Manager 54 hotkey 21 notice DVD copyright protection 80 year 2000 compliance 79 num lock 18 .
83 adjusting 29 W warranty International Traveler’s Warran- ty 65 Windows keys 20 TM100-e.book Page 83 Monday, March 4, 2002 5:17 PM.
84 TM100-e.book Page 84 Monday, March 4, 2002 5:17 PM.
An important point after buying a device Acer 100 Series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Acer 100 Series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Acer 100 Series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Acer 100 Series you will learn all the available features of the product, as well as information on its operation. The information that you get Acer 100 Series will certainly help you make a decision on the purchase.
If you already are a holder of Acer 100 Series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Acer 100 Series.
However, one of the most important roles played by the user manual is to help in solving problems with Acer 100 Series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Acer 100 Series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center