Instruction/ maintenance manual of the product KA9233 ATEN Technology
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Combo Graphic Console Module KA9233 User Manual www .aten.com.
KA9233 User Manual ii FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which cas e the user may be required to tak e adequate measures. This equipment has been test ed and found to comply with the limit s for a Class A digital device, pursuant to Part 15 of the FCC Rules.
KA9233 User Manual iii User Information Online Registration Be sure to register your product at our online support center: T elephone Suppo rt For telephone support, call this number: User Notice All information, docum entation, and specifications contained in this manual are subject to change without prior no tification by the manufacturer.
KA9233 User Manual iv Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warn ings and instru ctions marked on the device. Do not place the device on any unstable su rface (cart, stand, table, etc.
KA9233 User Manual v When connecting or disco nnecting power to hot pluggable po wer supplies, observe the following guidelines: Install the power supply before conn ecting the power cable to the power supply . Unplug the power cable before removing the po wer supply .
KA9233 User Manual vi Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor , and that the full weight of t he rack rests on the floor . In stall front and side stabil izers on a single rack or front stabilizers for joined mu ltiple r acks before working on the rack.
KA9233 User Manual vii Package Contents The KA9233 package consists of: 1 Combo Graphic Console Module with Stacking Brackets 1 KVM Cable 1 Power Adapter 1 Rack Mount Kit 1 User Manual* 1 Quick Start Guide Check to make sure that all of the co mponents are present and in good order.
KA9233 User Manual viii Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
KA9233 User Manual ix Chapter 3. Operation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Switching Between the Local Computer and the Matrix KVM Switch . . . . 13 Adjusting the Pictur e Quality .
KA9233 User Manual x IP Installer Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Port Settings . . . .
KA9233 User Manual xi About This Manual This User Manual is provided to help you get the most from your KA9233 system. It covers all aspects of insta llation, configuration, and operation. An overview of the information found in the manual is provided below.
KA9233 User Manual xii Conventions This manual uses the following conven tions: Monospaced Indicates text that you should key in. [ ] Indicates keys you should press. For example, [Enter] means to press the Enter key . If keys need to be chorded, they appear together in the same bracke t with a plus sign between them: [Ctrl+Alt].
KA9233 User Manual xiii T echnical Support International North America When you contact us, please have the following information ready beforehand: Product model number, serial number, and date of.
KA9233 User Manual xiv Product Information For information about all ALTUSEN products an d how they can help you connect without limit s, visit ALTUSEN on t he Web or contact an ALTUSEN Authorized Reseller. Visi t ALTUSEN on the Web for a list of locations and telephone numbers: International http://www .
1 Chapter 1 Introduction Overview The Altusen KA9233 Combo Graphic Console Module offers secure access to the servers in a matrix KVM switch from a keyboard, monitor , mouse (KVM) console or a computer wo rkstation . It provides user-friendly server management, flexible console interface support, and superior video graphics.
KA9233 User Manual 2 Features One Combo Graphic Console Module can control a workstation computer and a remote matrix KVM switch installation Supports PS/2 and U SB keyboards and mice New .
Chapter 1. Introduction 3 Requirement s Consoles The following equipment is required for the console: A VGA, SVGA, XGA, or MultiSync monitor capable of displaying the highest resolution provided b.
KA9233 User Manual 4 KA9233 Front V iew 1. LINK LED 2. LOCAL LE D 3. REMOTE LED 4. V ideo Gain Buttons 5. LOCAL/REMOTE Button.
Chapter 1. Introduction 5 KA9233 Rear V iew 1. Power Jack 2. LOCAL PC Port 3. LINK Port 4. F/W UPGRADE Port 5. CONSOLE Section.
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7 Chapter 2 Inst allation Before you Begin S tacking and Rack Mounting The KA9233 can be stacked on the deskt op or rack mounted in 1U of rack space. St acking The KA9233 can be placed on any level surface that can sa fely support its weight and the weight of the attached cables.
KA9233 User Manual 8 Rack Mounting 1. Remove the 2 stacking brack ets from the sides of the unit. This requires using a Phillips head hex screwdriver to remove the 8 screws that attach the stacking brackets to the unit. 2. Remove the 4 screws from the sides and botto m at the front of the unit.
Chapter 2. Installation 9 3. Attach the unit to the front of the rack. Position it so that the holes in the mounting brackets li ne up with those in the rack. Secure the mountin g brackets to the rack. Cage nuts ar e provided for racks that are not prethreaded.
KA9233 User Manual 10 Inst allation Follow these steps to install your new KA9233 Combo Graphic Console Module: 1. Connect your monitor and PS/2 or USB keyboard and mouse to the CON- SOLE ports on the KA9233. Each port is mark ed with an ident ifying icon.
Chapter 2. Installation 11 V erifying the Connection to the Matrix KVM Switch The LINK LED indicator on the front pan el of the KA9233 illuminates when the KA9233 establishes a valid connection to a matrix KVM switch th at is powered on. It flashes when the KA9233 transmits and receives data.
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13 Chapter 3 Operation Overview In this chapter we explain how to use the Graphical OSD to access target devices attached to the matrix KVM switch installation. Users also can automatically monitor target devices in Aut o Scan mode and manually skip forward and backward thro ugh them.
KA9233 User Manual 14 Adjusting the Picture Quality The length and qu ality of Cat 5 cable used to conn ect the KA9233 to the matrix KVM switch can affect picture quality wh en viewing computer s attached to the matrix KVM switch. (The p icture quality of the local computer is not affected by the Cat 5 cable.
Chapter 3. Operation 15 Logging in to the Graphical OSD To log in to th e Graphical OSD: 1. After powering on the KA9233, the Logi n screen appears. Note: If the Login screen does not ap pear , press the LOCAL/REMOTE button on the front panel of the KA9233.
KA9233 User Manual 16 The Graphical OSD Menus The menus at the top of the Graphical OSD are des cribed in the table below: Icons The icons at the top of the Graphical OSD are described in the table below: Menu Description View Clicking the View menu opens the View screen, which allows the user to set screen viewing options.
Chapter 3. Operation 17 T ree View Icons A tree at the left side of the main scr een displays the stat ions and ports. The matrix KVM switch root station icon (at the top of the tree) rep resents the root node.
KA9233 User Manual 18 (continued from previous page) Press To Ctrl+G Open the Group Management screen. Ctrl+P Open the Port Select screen for the root station, or whatever station is currently se lected. Ctrl+S Open the St ation Management screen for the root station, or whatever station is currently s elected.
Chapter 3. Operation 19 Port ID Numbering Each port in the KVM installation has a unique port ID. The port ID is composed of up to 4 port numbers separated by hyphens. These port numbers describe a path from the first-level K VM switch through the KVM install ation to the target device.
KA9233 User Manual 20 For example, the station ID of the fi rst KM0432 in the daisy chain is 2. 2 - 1 = 1 The KM0432’ s position in the daisy chain is 1.
Chapter 3. Operation 21 Port St atus When you log in to the Graphical OSD, the Port Status screen displays by default. (You can display th e Port Status screen at any time by clicking on the root station icon in the tree vi ew. You can view the Port Status screen for cascaded stations by clicking the stati on icon for the cascaded KVM switch.
KA9233 User Manual 22 Accessing Devices Attached to the Matrix KVM Switch You can access target devices for which you have been granted port access rights. Use one of the following methods to access a target device attached to the matrix KVM switch: From the Port Status screen, double-click on a port entry .
Chapter 3. Operation 23 Skipping and Scanning Att ached Computers You can automatically scan ta rget devices by clicki ng the Skip/Scan icon. In Auto Scan mode, video from each target device is displayed for a length of time set with the Scan Timer. After the inte rval elapses, Auto Scan mode switches to the next port.
KA9233 User Manual 24 Setting the OSD View Users can log in to the Graphical OSD to set the On Screen Display (OSD) view settings for their accounts. This in cludes selecting th e ports that will appear on the Port Status screen; the typ e, position and du ration of the Port ID display; and the scan mode and scan duration.
Chapter 3. Operation 25 Vi ew Mode Use this function to broaden or narrow the scope of ports that are listed on the Port Status screen and in the tree. Th e submenu choices and their meanings are given in the table below: Set Port ID When a user switches ports from the OSD, a port ID is shown.
KA9233 User Manual 26 Display Duration Display Duration determ ines the length of time that the Port ID displays on the screen after a port change. The table below explains the choices: Set Scan Select the ports that are viewed under Au to Scan mode and the duration of time that they receive the KVM focus.
Chapter 3. Operation 27 Configuring OSD User Settings Users can change account passwords and set up unique working environments. A separate profile for each user is stor ed by the matrix KVM switch and is activated according to the username that is provided during login.
KA9233 User Manual 28 (continued from previous page) 1. Choose the settings you wish, and then click Save. 2. T o exit without saving changes, click any ot her menu or icon. Setting Function Change Password Enter the old account password. Enter a new password, and then reenter the password to confirm it.
Chapter 3. Operation 29 V iewing Help Most Graphical OSD functions are described in Help. To open the help file: Click the Help icon. The Altusen KA9233 Help screen appears.
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31 Chapter 4 Hotkey Mode Hotkey Port Control Hotkey port control allows you to provid e KVM focus to a particular port directly from the keyboard. Note: Hotkeys work best in single level and basic cascaded or daisy-chained installations.
KA9233 User Manual 32 When Hotkey mode is active: The Caps Lock and Scroll Lock LED indicators flash in succession. They stop flashing and revert to norm al status when you exit Hotkey mode. An on-screen command line appears. The command line prompt is the word HOTKEY : in white text on a blue background.
Chapter 4. Hotkey Mode 33 Auto Scanning Auto Scan mode switches among all the ports that are accessible to the current operator at regular intervals (see Scan Mode , pag e 26, for information regarding accessible ports). This functi on is convenient for automatically monitoring the activity of the computers on the installation .
KA9233 User Manual 34 Invoking Auto Scan To start Auto Scanning, key in the following hotkey combinatio n: 1. Invoke Hotkey mode (see page 31). 2. Press [A]. After you press A , you automatical ly exit Ho tkey mode, and enter Auto Scan mode, and Auto Scanning begins.
Chapter 4. Hotkey Mode 35 3. T o exit Auto Scan mode press [Esc ] or [Spacebar]. Au to Scanning stops when you exit Au to Scan mo de. Hotkey Beeper Control The beeper (see Set Beeper , page 28) can be toggled on and off by m eans of a hotkey. To toggle the beeper, enter the following hotkey combinatio n: 1.
KA9233 User Manual 36 Hotkey Summary T able * The user ’ s Scan Mode settings and po rt access rights determine which ports are available in Auto Scan mode. To change Scan Mode settings, see Set Scan , page 26. [Num Lock] + [ - ] -or- [Num Lock] + [*] [port ID] [Enter] Switches to the port that corresponds to that port ID.
37 Chapter 5 Administration Overview Administrators can quickly and efficien tly access s ervers, manage users and groups, control port access, upgrade firmware versions, and perform many other administrati ve functions.
KA9233 User Manual 38 Setting the Webp age Session Timeout If the length of time that a user is idle in the KM0832 Adm inistrator Utility exceeds the Webpage Session Timeout settin g, the user’s session is ended. The valid range for the Webpage Session Ti meout is 1–240 minutes.
Chapter 5. Administration 39 Network Configuration Network configuration is a Super Admi nistrator func tion. Network settings are configured through the Network Setting s screen. To open the Network Settings screen: 1. From the Administration menu, choose Super Adm Configuration > Set Network.
KA9233 User Manual 40 Click V iew Only to allow the IP Installer to be used to view the IP address, subnet mask, and ga teway for the matrix KVM switch. Click Disabled to restrict the IP Installer from being used to view or change the network settings for the matrix KVM switch.
Chapter 5. Administration 41 System Event Report s The matrix KVM switch can be confi gured to send an e-mail notification whenever the DHCP server assigns a new IP address to the matrix KVM switch.
KA9233 User Manual 42 Setting the Date and Time Super administrators can set the date and time of the matri x KVM switch, which enables the System Log, Activ e Sessions, and System Information Webpages to maintain accurate time-sensitive data. To set the date: 1.
Chapter 5. Administration 43 To set the tim e: 1. Under Ti me , use 24-hour notation to ty pe the time as hours:minutes:sec- onds. For example, three o'clock in the afternoon would be written 15:00:00. 2. Under Ti me Z on e , select the time zone in which the matrix KVM swi tch is located.
KA9233 User Manual 44 Group Management Super administrators can create up to 256 gro ups on the matrix KVM switch, as well as modify and d elete those group s.
Chapter 5. Administration 45 Adding Group s To add a new g roup: 1. In the Group Mana gement screen, click Add. The Group Information screen appears. 2. T ype a name in the Group Name field. Group names may be up to 15 characters long. Legal characters include: A–Z, 0–9, space, hyphen, square brackets, parentheses, and period.
KA9233 User Manual 46 Modifying Group s To edit a group name: 1. In the Gr oup Management screen, select a group name fro m the list, and then click Modify . The Group Inform ation screen appears. 2. Edit the g roup information, an d then click Save .
Chapter 5. Administration 47 Managing Port Access Right s for Groups Super administrat ors can manage port access rights for groups from the Group Information screen. Please note that you do not need to assign access rights fo r a group to KVM ports that cascade matrix KVM switches.
KA9233 User Manual 48 3. Click to apply the type of access rights you wish to assign for the group to each port. The station/port icon chan ges according to the type of access right assig ned. 4. If there are cascaded stations, expand those as well and apply access rights to the cascaded ports.
Chapter 5. Administration 49 User Management Super Administrators and Admi nistrators can add, modify, and delete users. Super Administrators can manage all us er account types, while Adm inistrators can manage other Administrators and Us ers.
KA9233 User Manual 50 To access the User Management screen: From the Administ ration menu, choose Account Management > Us er Management. The User Management screen appears.
Chapter 5. Administration 51 Adding Users To add a user account: 1. In the User Management screen, click Add. The User Information screen appears. 2. T ype a name in the User name field. Usernames may be up to 15 characters long. Legal characters include: A–Z, 0–9, space, hyphen, square brackets, parentheses, and period.
KA9233 User Manual 52 4. Select an account type for the user . * Super administrators and administrato rs have full access to all ports; however , users must be grante d permission to access each port. 5. Select a group membersh ip for the us er . If you do not wish to create a group membership for the user , select the defa u lt GROUP account.
Chapter 5. Administration 53 Modifying Users To edit a user account: 1. In the User Management screen, select a username from the list, and then click Modify . The User Information screen appears. 2. Edit the user inform ation, and then click Sav e. (Leave the password fields blank to keep the same password.
KA9233 User Manual 54 To manage port access rights for a user: 1. In the User Management screen, select a username from the list, and then click Modify . Th e User Information screen appears. 2. In the Computer/S tation box, click the plus sign or double-click the ro ot station icon to expand the ports.
Chapter 5. Administration 55 3. Click to apply the type of access rights you wish to assign for the user to each port. The station/por t icon changes according to the type of access right assigned. 4. If there are cascaded stations, expand those as well and apply access rights to the cascad ed ports.
KA9233 User Manual 56 Port Management The matrix KVM switch port access rights fo r Users and groups are set on a port-by-port basis, giving administrators a hig h degree of control over which ports users can access and how they acces s the ports. To enable Users to access ports, you must first configure the user access rights for each port.
Chapter 5. Administration 57 Accessing Port s All ports in the station are list ed on the Port Select screen. To open the Port Select screen: 1. In the tree view , click on a station to select it. 2. From the Administration menu, choose Port M anagement.
KA9233 User Manual 58 Managing Port Access Each port has an individual Port Manage ment screen that is used to set port access rights, assign port names and configure other port settings. This also is true for cascaded child stations. To open the Port Manage ment screen for a port: 1.
Chapter 5. Administration 59 The Port Access area of the Port Manage ment screen is used to manage port access rights for users and groups. The boxes on the left side of the screen show all users and groups that have been created. The boxes on the right side of the screen govern port access rights.
KA9233 User Manual 60 To grant port access righ ts to users or groups: 1. Open the Port Management screen for the port wh ere you wish to grant access rights. 2. In the A vailable Users box, click o n a username to high light it. -or- In the A v ailable Groups box, click on a grou p name to highlight it.
Chapter 5. Administration 61 the corresponding leftward facing arrow . The selected user (or group) is removed from the box and put back into its former position. 4. Click Save . The selected users (or groups) are given the permissions that were assigned in the last step.
KA9233 User Manual 62 Configuring Port Settings Before you configure port settings, first verify that the KVM adapter cable for the KVM port you wish to configure is connected to the correct KVM port on the back panel of the matrix KVM sw itch. The other f ields on the Port Management screen are described in the table below.
Chapter 5. Administration 63 (continued from previous page) Restoring Port Default s Clicking the Restore Defaults button at the bottom of th e Po rt Select screen restores KVM port defaults.
KA9233 User Manual 64 Searching for Ports and S t ations The Search function provides a convenie nt meth od to easily locate ports and cascaded stations by Port Note or Station Name. To search for a port: 1. Click the Sear ch menu. The Search screen opens.
Chapter 5. Administration 65 Upgrading Firmware Super Administrat ors can upgrade firmware for the KA9233. As n ew versions of the KA9233 firmware become available, t hey can be downloaded from our Website. Check the Website regularly to find the latest inform ation and firmware upgrade packages.
KA9233 User Manual 66 Downloading the Firmware Upgrade Packag e To download the firm ware upgrade package: 1. From a computer that is not part of your KVM installation go to our W eb- site and choose the model name th at relates to your device. A list of avail- able firmware upgrad e packages appears.
Chapter 5. Administration 67 3. Double-click the KA9233 Firmware Upgrade Utility icon. The Firmware Upgrade Utility welcome s creen appears. 4. Read the license agreement, and then click I Agree. 5. Click Next to continue. The Firmware Upgrade Utility main screen appears.
KA9233 User Manual 68 6. Select a device in the Device List box to display inform ation about it in the Device Description panel. 7. Select the Check Firmwar e V ersion check box if you wish to compare the current firmware version level of the KA9233 to that of the Firmware Upgrade Utility installation fil es.
Chapter 5. Administration 69 9. As the Upgrade proceeds, st atus messages appear in the S tatus Messages box, and th e progress tow ard completion is shown on the Pr ogress bar .
KA9233 User Manual 70 1 1. Click Finish to close the Firmware Upgrad e Utility . The following di alog box appears in the KA9233 Graphical OSD: 12. Cl ick OK. The KA9233 wil l reset automatically . Upgrade Failed If the firmware upgrade fails to complete successf ully, then follow this procedure to restart the upgrade: 1.
Chapter 5. Administration 71 V iewing and Clearing the Log File The log file is a record of events that happen in the Graphical OSD. It records events such as logins and logout s. Each entry is recorded with the date and time at which the event happened.
KA9233 User Manual 72 3. Click OK . The System Log screen appears. Each line in the log file is a record of an event that o ccurred in the KA9233 during the time specified on the Event Log screen. 4. Click Back to return to the Event Log screen. To clear the contents of the log fil e: 1.
Chapter 5. Administration 73 Broadcasting Commands In Broadcast mode, super administrato rs can broadcast commands from the KVM console keyboard to all availabl e comp uters in the installatio n.
KA9233 User Manual 74 To exit Broadcast mode: 1. Open the Graphical OSD. 2. From the Administration menu, choose Super Adm Configuration > Broadcast. The Br oadcast screen appears. 3. Select Disable, and then click Save. Broadcast mode is disabled.
75 Chapter 6 Keyboard Emulation Apple Keyboard The IBM PC keyboard (101/1 04 keys) can emulate the functions of the Apple keyboard. The emul ation mappings are listed in the table below. Note: When using key combinations, press and release the first key (Ctrl), then press and release the activation key .
KA9233 User Manual 76 Sun Keyboard The IBM PC keyboard (101/104 keys) can emulate the functions of th e Sun keyboard. The em ulation mappings are listed in the table below. Note: 1. When using key combinations, press and release the first key [Ctrl ] , then press and release the activation ke y.
77 Appendix Specifications Functio n KA9233 Computer Connections 1 Console Connections 1 Port Selection Graphical OSD, Hotkey Connectors Console Port Keyboard 1 x USB T ype A Female (White) 1 x 6-pin .
KA9233 User Manual 78 Factory Default Settings The factory default se ttings are as follows: Entering the ok Prompt (Sun Solaris) If you are using a PC key board to control a Sun Solaris server and wa.
Appendix 79 T roubleshooting General Problem Solution I cannot use an Ethernet hub to connect the KA9233 to the matrix KVM switch. Although Cat 5 cable is used to connect the KA9233 Console Module to the matrix KVM switch, it does not support the Ethernet protocol; thus, you cannot use an Ethernet hub to connect them.
KA9233 User Manual 80 Sun Systems * These solutions work for most comm on Sun VGA cards. If these procedures fail to resolve the problem, consul t the manual for the Sun VGA card. Problem Solution Video display problems with HDB-15 interface systems (e.
Appendix 81 Limited W arranty ATEN warrants this product against defec ts in mate rial or workmanship fo r a period of one (1) year from the date of purchase. If this prod uct prov es to be defective, contact ATEN's support department for repa ir or replacement of your un it.
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83 Index A accessing target devices, 22 accounts, managing, 44, 49 activating the Graphical OSD, 28 adjusting picture quality, 14 Apple keyboard emulation, 75 keyboards, 63 Auto Scan mode invoking, 23.
KA9233 User Manual 84 IP Installer, 39 J Japanese keyboard layout, 6 3 K KA9233 front view, 4 rack mounting, 7 rear view, 5 stacking, 7 keyboard emulation Apple, 75 Sun, 76 keyboard layout, 63 keyboar.
Index 85 Search, 64 setting Auto Scan mode interval, 33 shortcut keys, 17 SJ/T 11364-2006, ii Skip mode, 26, 34 SMTP server settings , 41 specifications, technical, 77 stacking, 7 stations, naming, 37.
An important point after buying a device ATEN Technology KA9233 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought ATEN Technology KA9233 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data ATEN Technology KA9233 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, ATEN Technology KA9233 you will learn all the available features of the product, as well as information on its operation. The information that you get ATEN Technology KA9233 will certainly help you make a decision on the purchase.
If you already are a holder of ATEN Technology KA9233, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime ATEN Technology KA9233.
However, one of the most important roles played by the user manual is to help in solving problems with ATEN Technology KA9233. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device ATEN Technology KA9233 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
