Instruction/ maintenance manual of the product CN8600 ATEN Technology
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DVI KVM over IP CN8600 User Manual www.aten.com.
CN8600 User Manual ii FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which cas e the user may be required to tak e adequate measures. This equipment has been test ed and found to comply with the limit s for a Class A digital device, pursuant to Part 15 of the FCC Rules.
CN8600 User Manual iii User Information Online Registration Be sure to register your product at our online support center: T elephone Suppo rt For telephone support, call this number: User Notice All information, docum entation, and specifications contained in this manual are subject to change without prior no tification by the manufacturer.
CN8600 User Manual iv Package Content s The CN8600 package consists of: 1 CN8600 DVI KVM over IP 1 Custom KVM Cable Set 1 USB 2.0 V irtual Media Cable 1 Power Adapter 1 Mounting Kit 1 User Instruction s* Check to make sure that all the comp onents are present and that nothing got damaged in shipping .
CN8600 User Manual v Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Online Registration .
CN8600 User Manual vi Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Upgrade Main Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Update Display Info . . . . . . . . .
CN8600 User Manual vii Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 System Macros . . . . . . . . .
CN8600 User Manual viii The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Mouse DynaSync Mode . . . . . . . . .
CN8600 User Manual ix Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Port Forwarding. . . . . . . . . . . . . .
CN8600 User Manual x About this Manual This User Manual is provided to help you get the most from your system. It covers all aspects of installation, configuration and operatio n. An overview of the information found in the manu al is provided below. Chapter 1, Introduct ion, introduces you to the CN8600 system.
CN8600 User Manual xi Conventions This manual uses the following conv entio ns: Product Information For informatio n about all ATEN products and how they can help you co nnect without limits, visit ATEN on the Web o r contact an ATEN Autho rized Reseller.
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1 Chapter 1 Introduction Overview The CN8600 is a cost-effic ient over-IP devi ce th at provides secure KVM (keyboard, video and mouse) server management over an IP netw ork.
CN8600 User Manual 2 The CN8600 functions as a Virtu a l Remo te Desktop. A clien t so ftware for viewing remote consoles allows acces s to, and control of, the connected servers.
Chapter 1. Introduction 3 Features and Benefit s The features and benefits p rovided by a CN8600 deployment are described i n the following table: Features Benefits Advanced Security Advanced secu.
CN8600 User Manual 4 Redundant LAN using one IPMAC address Supports Network Interface Card (NIC) with backup function. Once the primary network connection fails, the CN8600 switches to another network connection automatically . This ensures connectivity and uptime.
Chapter 1. Introduction 5 System Requirement s Remote User Computers Remote user computers (also referred to as client computers) are the ones the users log into the switch with from remote locations ove r th e in t ernet.
CN8600 User Manual 6 Cables A custom USB KVM cable set to link the CN8600 to a server or KVM switch are provided with this package. Custom KVM cable sets are available in various lengths, as shown in the table below: T o purchase additional cable sets, contact your d ealer .
Chapter 1. Introduction 7 Vi deo Only the followi n g non-interlaced video signals are supported : Operating Systems Supported operating system s for remote user computers that log into the CN8600.
CN8600 User Manual 8 Browsers Supported browsers for users that log into the CN8600 in clude the following: * See Mac Systems , page 145, for further information regard ing Safari. Browser Ve r s i o n Internet Explorer 6 and higher Chrome 8.0 and higher Firefox Windows 3.
Chapter 1. Introduction 9 Component s Front View No. Component Description 1 Reset button Press the Reset button for more than three (3) seconds to revert to factory settings. 2 LAN 2 10/100/ 1000 LED Lights ORANGE to indicate that the CN8600 is transmitting at 10 Mbps on this port.
CN8600 User Manual 10 Rear V i ew No. Component Description 1 Grounding T erminal The wire used to ground the unit connects here. 2 Control Port This port only connects to an optional control box that requires a separate purchase.
Chapter 1. Introduction 11 9 Virtual Media / Laptop USB Console (LUC) Switch Use this switch to select how the mini USB port operates, whether as a Virtual Media port or a Laptop USB Console port. 10 Virtual Media Port / Laptop USB Console (LUC) Port When the Virtual Media / Laptop USB Console (LUC) Switch is set to Virtual Media, use the USB 2.
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13 Chapter 2 Hardware Setup S t acking and Rack Mounting St acking The CN8600 can be placed on any approp riate level surface that can safely support its weight plus the weight of its attached cables.
CN8600 User Manual 14 Rack / W all Mounting The CN8600 can be installed in most standard 19" (1U) racks or mounted to a wall. To rack mount the unit or attach th e unit to the wall, do the following: 1. Use the screws supplied with your rack mounting kit to attach the mounting brackets to each side of the device: 2.
Chapter 2. Hardware Setup 15 Inst allation To install the CN8600, refer to the installation diagrams on th e following pages (the numbers correspond to the numbers of the steps), and do the following: 1.
CN8600 User Manual 16 Note: Dual power operation is optional – the second power source is for back-up; a second power adapter requires a separate purchase 1 1. Power on the CN860 0, then power on the server/KVM switch . Note: For safety reasons, we suggest you ground the switch using a grounding wire.
17 Chapter 3 Browser Login The CN8600 can be accessed eithe r from an Internet type br owser, or via the followin g methods: W indows Client (see The Client Viewer , page 63); Java Applet view.
CN8600 User Manual 18 (Continued from previous page.) 2. A Security Alert screen (or dialog box) appears. Accept the certificate – it can be trusted. (See Trusted Certificates , page 136, for details.) If a second certificate appears, accept it as well.
Chapter 3. Browser Login 19 Main Screen After you h ave successfully logged in, the CN8600 Main screen appears: The Main screen consists of the user men u in the left panel, with a Viewer ico n (to launch the Java or WinClient Viewer) as well as a Logout icon displayed in the bottom of the menu.
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21 Chapter 4 Configuration Introduction The administration utiliti es, represented by the links and icons located at the left panel of the CN8600 web page, are used to configure the CN8600 ’s operating environment. This chapter discusses each of them in turn.
CN8600 User Manual 22 Basic Setting The following section s describe the screens under Basic Setting , which enable users to view or edit user information and device setti ngs, inclu din g sessions, firmware version, configuration backup /resto re and EDID.
Chapter 4. Configuration 23 Permissions Click to place/remove a check mark next to an item to grant/withhold access to that aspect of th e CN8600’s operation. Win d ow s Cl i en t : Checking this allows a us er to access the CN8600 via the W indows Client softw are.
CN8600 User Manual 24 Sessions The Sessions screen lets the administrator see at a glance all the users currently logged into the CN8600, and provides informat ion about each of th eir sessions. The meanings of the headings at the top of the page are fairly straightforward.
Chapter 4. Configuration 25 Maintenance The Maintenance screen allow s the Administrator to upgrade the CN860 0’s firmware, view the m onitor’s ED ID, backup/restore the CN8600’s configuration settings and ping an IP address.
CN8600 User Manual 26 5. After the upload completes, a messag e appears on the sc reen to inform you that the operations succeeded. Click Logout at the bottom left of the Main web page. 6. In the screen that comes up click Ye s to confi rm that you w ant to exi t and reset the CN8600.
Chapter 4. Configuration 27 Backup / Rest ore The Backup / Restore screen gives you the ability to back up the CN86 00’s configuration and user profile inform ation. Backed up User Account and Configuration information can be restored with the Restore section.
CN8600 User Manual 28 (Continued from previous page.) 3. When the browser asks what you want to do with the file, select Save to disk ; then save it i n a convenient locat ion.
Chapter 4. Configuration 29 Ping Host The Ping Host sectio n enables you to pin g an IP address. Enter the IP address/ Hostname then click Ping ..
CN8600 User Manual 30 Advanced Setting The following section s describe the adm inistration utilities covered under Advanced Setting , in cludi ng the Device Information , Network , ANMS , Security, Cons ole Management , Date/Time, Customization screens.
Chapter 4. Configuration 31 Network The Network screen is used to specify the CN8600's network environm ent..
CN8600 User Manual 32 IP Installer The IP Installer is an external Windows-b ased utility for assign ing IP addresses to the CN8600. C lick one of the radio button s to select Enabled, View Only, or Disabled for the IP Installer utili ty. See p. 12 9 for IP Installer details.
Chapter 4. Configuration 33 Redundant NI C A Redundant NIC ensures that the CN8600 is always online by swit ching to another network ad apter in case the primary connection fails. Check Redundant NIC if you are using the secondary LAN port for a second IP address.
CN8600 User Manual 34 IPv6 Settings The CN8600 can either have its IPv6 address assigned dynami cally at boot up (DHCP), or it can be given a fixed IPv6 address. For dynamic IP address assignment, select the Obtain an IPv6 address automatically , radio button.
Chapter 4. Configuration 35 ANMS The Advanced Network Management Settings screen allows you to set up login authentication and authorization ma nagement from external sources. It is divided into several sections, each of wh ich is described in the sections that follow.
CN8600 User Manual 36 SMTP Settings To have the CN860 0 email reports from the SMTP server to yo u, do the following: 1. Check Enable report fr om the following SMTP server , and key in the IP address and service port of your SMTP server . 2. If you’re connecting to a secure server , check My server requires secur e connection (SSL) .
Chapter 4. Configuration 37 Log Server Important transactions that occur on the CN860 0, such as logi ns and internal status messages, are kept in an automatically generated log file Specify the MAC address of the computer that the Log Server runs on in the MAC address field.
CN8600 User Manual 38 Authentication The CN8600 allows log in auth enticat ion and authorization through external programs. This screen lets you configure the RADIUS, LDAP, and CC Management settings. If you want to use a RADIUS, LDAP , CC Authentication instead of the CN8600 device authen tication, check Disable Device Authentication .
Chapter 4. Configuration 39 LDAP Settings To allow authentication a nd authorization via LDAP or LDAPS, the Active Directory’s LDAP Schema must be extended so that an extended attri but e name for the CN8600 – CN8600 -userProfile – is added as an optional attribute to the person class .
CN8600 User Manual 40 The Permission Attribute V alue (for RADIUS and LDAP) The attribute value for per mission is made up of two parts: 1) the IP address of the CN8600 a user will access; and 2) a string that indicates the access rights the user has on the CN8600 at that IP address.
Chapter 4. Configuration 41 CC Management Settings To allow authorization for the CN8600 th rough a CC (Control Center) server, check Enable and fi ll in the CC Server’s IP addr ess and the port that it listens on in the appropriate fields.
CN8600 User Manual 42 Timeout - Sets the amount of time (in minutes) that a remote com put er must wait before attempting to l ogin again after it has exceeded the number of allowed fail ures. The default is 3 minutes. Note: If you don’t enable Login Failures , users can attempt to log in an unlimited number of times with no restrictions.
Chapter 4. Configuration 43 Adding Filters To add an IP filter , do the follow ing : 1. Click Add . Key in the IP address range you want to filter , and click OK : 2. Repeat these steps for any additiona l IP addresses you want to filter . To add a MAC filter , do the following : 1.
CN8600 User Manual 44 Deleting Filters To delete a filter, select it in the IP Filter or MAC Filter list box and click Delete . The Filter section also lets administrators specify a Login String that users must include (in addition to the IP address) when they access the CN8600 with a browser.
Chapter 4. Configuration 45 Account Policy Set the parameters for the username and passwo rd. Minimum Username Length: Enter the minimum numb er (0 - 16) of characters required for a us ername (default is 6). Minimum Password Length: Enter the minim um num ber (0 - 16) of characters required for a password (default i s 6).
CN8600 User Manual 46 Mode Use this section to set the working m ode parameters. Enable ICMP so that the CN8600 can be ping ed. If it is not enabled, the device cannot be pinged. The default is Enabled . Enable Multiuser Operation to permit m ore th an one user to log into the CN8600 at the same time.
Chapter 4. Configuration 47 Private Certificate When logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is logging in to th e intended site.
CN8600 User Manual 48 Importing the Private Certificate To import th e private cert ificate, do the following: 1. Cl ick Br owse to the right of Private Key ; browse to where your private encryption key file is located; and select it. 2. Cl ick Br owse to the right of Certificate ; browse to where your certificate file is located; and select it.
Chapter 4. Configuration 49 3. After filling in the form (all fields are required), click Create . A self-signed certificate based on the information you just provided is now stored on the CN8600. 4. Click Get CSR , and save the certificate file ( csr.
CN8600 User Manual 50 Console Management This section discusses metho ds of opening the CN8600 console via OOBC or serial connection. OOBC In case the CN8600 cannot be accessed wi th the usual LAN-ba sed methods, it can be accessed via the switch’s mode m port.
Chapter 4. Configuration 51 Dial Out For the dial out function, you must establish an account with an Internet Service Provider, and use a modem to dial up to your ISP account.
CN8600 User Manual 52 PPP online time specifies how long you want the ISP connect ion to last before terminating the session and hang ing up the modem.
Chapter 4. Configuration 53 Serial Console To configure the CN8600 to interact with the connected seri al device, you need to set its parameters to match the param eters of the device in the Port Property Settings . Select the value s that match the ones us ed by the connected serial console device.
CN8600 User Manual 54 Note: None is only supported for baud rates of 9600 and lower . For baud rates greater than 9600, you must choose Hardware or XON/XOFF . Port Alert Properties : Y ou can specify up to 10 types of events (e.g., Power On). Enter them in the provided Alert String (1 - 10) fields.
Chapter 4. Configuration 55 Date / Time Select the month from the dropdown listbox . Click < or > to move backwar d or forw ard by one year increments. In the calendar , click on the day . T o set the time, key in the numbers using the 24 hour HH:MM:SS format.
CN8600 User Manual 56 Customization Use this section to edit the device setting s. If For ce All to Grayscale is enabled, the remote displays of all devices connected to the CN860 0 are changed to grayscale. This can speed up I/O transfer in low bandwidth situat ion s.
Chapter 4. Configuration 57 Multiuser Mode: Defines how a port is to be accessed when multiple users have logged on, as follows: Exclusive : The first user to switch to th e port has exclusive control over the port. No other us ers can view the port.
CN8600 User Manual 58 Preferences The following section s describe the adm inistration utilities covered on thi s section, including the User Preferences , Log , Remote Console and Downlo ad screens. You can find the links to th ese screens under Preferences in the left panel menu.
Chapter 4. Configuration 59 Password Change your password using the following fields: Old Password: Key in the old passwor d. New Password: Key in the new password. Confirm Password: Key in the exact same characters to verify you have entered the correct new password Click Change Password to apply your settings .
CN8600 User Manual 60 Remote Console The preview in this screen shows a snapsh ot of the server’s display, as follows: Clicking Refresh updates the snapsh ot of the remote display. Select the Exit Macr o you would like to use and click Save . T o configure the PN0108 (a Power Over the NET™ device), click Open Power Management.
Chapter 4. Configuration 61 Download The Download page lets you download the standalone Windows Cl ient AP , Java client AP and Log Server AP . 1. Click the button of the AP you want to download. 2. Follow the on-screen instructions to complet e the installation and have the program icon placed on your desktop.
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63 Chapter 5 The Client V iewer S t arting Up The Client Viewer is available when you log into the CN8600 web GUI using a browser. After you log in (see Logging In , page 17), click th e Viewer icon in the left panel menu.
CN8600 User Manual 64 Navigation You can work o n the remote system via the screen display on y our monitor just as if it were your local system. Y ou can maxi mize the window , drag th e borders to resize the window; or use the scrollbars to m ove around the screen.
Chapter 5. The Client Viewer 65 By default, the left of th e top text row show s the video resolution of the remote display. As the mouse pointer moves over the icons in the icon bar, however , the information in the top text row changes to describe the icon's function.
CN8600 User Manual 66 Control Panel Functions The Control Panel functio ns are described in the table below. Note: Clicking the T button at the top right of the dialog boxes that ap pear for the control panel functions brings up a slider to adjust the transparency of the dialog box.
Chapter 5. The Client Viewer 67 Click to toggle the remote display between color and grayscale. Click to bring up the Virtual Media dialog box. The icon changes when a virtual media device is started on the port. See Virtual Media , page 82, for specific details.
CN8600 User Manual 68 Macros The Macros icon pro vides access to three funct ions found in the Macros dial og box: Hotkeys, User Macros, and System Macros.
Chapter 5. The Client Viewer 69 If you find the default Hotkey combinatio ns inconvenient, you can reconfigure them as follows: 1. Highlight an Action , then click Set H otkey . 2. Press your selected Function keys (one at a time). The key names appear in the Hotkeys field as you press them.
CN8600 User Manual 70 User Macros User Macros are used to perform speci fic actions on the remote server. To create the macro, do the following: 1. Se lec t the User Macros radio button, then click Add .
Chapter 5. The Client Viewer 71 2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro: 3. Click Record . The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro.
CN8600 User Manual 72 Clicking Cancel cancels all keystrokes. When you have finished, click St o p . This is the equivalent of clicking Done in Step 5. Note: 1. Case is not considered – typing A or a has the same effect. 2. When recording the macro the focus must be on the remote screen.
Chapter 5. The Client Viewer 73 If you run the macro from this dialog box, you have the option of specifying how the macro runs. If you choose Pla y Without Wait , the macro runs the keypresses one after another with no time delay between them.
CN8600 User Manual 74 3. By opening this dialog box and clicking Play . Note: User Macros are stored on the Lo cal Client computer of each user . Therefore there is no l imitation on the of number of macros, the size of the macro names, or makeup of the ho tkey com binations that invoke them.
Chapter 5. The Client Viewer 75 2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro: 3. Click Record . The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro.
CN8600 User Manual 76 4. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. Y o u return to the Macros dialog box with your system macro key presses disp layed in the Macro column: 5. If you want to change any of the keystrokes, select the macro and click Edit .
Chapter 5. The Client Viewer 77 Video Set tings The Video Settings dialo g box allows you to adjust the placement an d picture quality of the remote screen display on your monitor. The adjustment op tio ns are as follows: Option Usage Click this to control the transp arency of the Video Settings dialog box.
CN8600 User Manual 78 Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of th e Video Ad justment dialog box. Under Basic configuration, there are ten preset and four user-defined levels to choose from.
Chapter 5. The Client Viewer 79 Click OK to save your changes an d close the dialog box . Click Cancel to abandon your changes and close the dialog box. Note: For best results, change the gamma while viewing a remote computer . Video Quality Drag the slider bar to adjus t the over all video quality .
CN8600 User Manual 80 The Message Boa rd To alleviate the possibi lity of access conflicts re sulting from multiple user logins, the CN8600 provides a message board that allows users to communicate with each other: The Button Bar The buttons on the Button Bar are toggles.
Chapter 5. The Client Viewer 81 Message Display Panel Messages that users post to the board - as well as system messages - display in this panel. If you disable Chat, however, messages that get post ed to the board won't appear. Compose Panel Key in the messages that you want to post to the board in thi s pane l.
CN8600 User Manual 82 Vi r t u a l M ed i a The Virtual Media feature allows a drive, folder, image file, or removable disk on a local client comput er to appear and act as if it were installed on the remote server.
Chapter 5. The Client Viewer 83 2. Click Add ; then select the media source. Depending on your selection , additional dialo g boxes appear enabling you to select the drive, file, folder , or removable disk you desire. See Virtual Media Support , page 148 for details about mounting these media ty pes.
CN8600 User Manual 84 5. T o rem ove an entry from the list, high lig ht it and click Remove . 6. After you have made your media source selecti ons, click Mount .
Chapter 5. The Client Viewer 85 Smart Card Reader Note: This feature is only available when using the W inClient V iewer or the W indows C lient AP . The smart card reader function allows a reader pl ugged into a local client computer’s USB port to be redirected, a nd appear as if it were plugged into the remote server.
CN8600 User Manual 86 The On-Screen Keyboard The CN8600 supports an on-screen keyboard, availabl e in multiple languages, with all the standard keys for each supported language.
Chapter 5. The Client Viewer 87 To display/hide th e expanded keyboard keys, click the arrow to t he right of the language list arrow. Mouse Pointer T ype The CN8600 offers a number of mouse point er options when working in the remote display.
CN8600 User Manual 88 Automatic Mouse Synchronization (DynaSy nc) Mouse DynaSync provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements.
Chapter 5. The Client Viewer 89 Control Panel Configura tion Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as .
CN8600 User Manual 90 Item Description Screen Options If Full Screen Mode is enabled, the remote display fills the entire screen. If Full Screen Mode is not enabled, the remote display appears as a window on the client desktop. If the remote screen is large r than what is able to fit in the window, scrollbars will appear .
91 Chapter 6 AP Operation Introduction In addition to the browser based client viewers, the CN86 00 also provi des stand-alone Windows an d Java application s that can be used w ithout a browser. The applications can be found on the CN8600 soft ware CD.
CN8600 User Manual 92 The Windows Client Con nection Screen A description of the Connectio n Screen is given in the fol low ing tab le: Item Description Server List Each time the CN8600 Windows Client program is run, it searches the user's local LA N segment for CN860 0 units, and lists whichever ones it finds in this box.
Chapter 6. AP Operation 93 Logging In Once the CN8600 connects to the unit you specified, a login window appears: Provide a valid Username and Password, th en Click OK to continue. Note: The default Username is administrator ; th e de faul t Password is passwor d .
CN8600 User Manual 94 The Administrator Utility The Administrato r Utility ap pears as a tabbed notebook. Each tab represents a different administrati ve function . A descri ption of the functions and how to configure their settings is provided in the sections that follow.
Chapter 6. AP Operation 95 The Java Client AP The Java Client AP is provided to make the CN8600 accessible to all platforms. Systems that have JRE 6 Up date 3 or higher installed can connect. If you don't already have Java, it is available for free download from Sun's Java web site (http://java.
CN8600 User Manual 96 Logging In Once the CN8600 connects to the unit you specified , a login window appears: Provide a valid Username and Password, then Click OK .
97 Chapter 7 The JavaClient V iewer Introduction The JavaClient Viewer makes the CN8600 accessible to all platforms that have the Java Runtime Environment (JRE) installed. (See System Requirements , page 5, for the required JRE version.) The JRE is available for free download from the Java web sit e (http://java.
CN8600 User Manual 98 A second or two after you click the Open Java Applet (or Open Viewer ) link, the remote server’s display appears as a window on your deskto p: Navigation You can work o n the remote system via the screen display on y our monitor just as if it were your local system.
Chapter 7. The JavaClient Viewer 99 The JavaClient Control Panel The JavaClient control panel is hidden at the top center of the screen. It becomes visible when you move the mouse pointer into th at area: Note: 1. The above image shows the complete Control Panel.
CN8600 User Manual 100 Control Panel Functions The Control Panel functi ons are descri bed in Control Panel Functions , page 66. Macros The Macros icon provides access to three fun ctions found in the Macros dialog box: Hotkeys, User Macros, and System Macros.
Chapter 7. The JavaClient Viewer 101 User Macros User Macros are used to perform speci fic actions on the remote server. To create the macro, do the following: 1. Select the User Macros radio button, then click Add . User Macro operation is the same under the JavaClient as it is under the WinClient.
CN8600 User Manual 102 Search allows you to find previou sly created macros and have them listed in the large upper panel for you to play or edit. The Search operation is the same under the JavaClient as it is under the WinClient. See p. 74 for detai ls.
Chapter 7. The JavaClient Viewer 103 Message Board The CN8600 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature, similar to an internet chat program, allows user s to communicate with each other: The buttons on the Button Bar are toggles.
CN8600 User Manual 104 The names of all the logged in users appear in the User List panel. Select the users that you want to post to before sending your message. Users that are not selected will no t see th e message. T o Hide/Unhide the User List panel, click on th e arrows in the panel separator .
Chapter 7. The JavaClient Viewer 105 Vir t u a l M e di a The Virtu al Media feature allows a folder or image file on a local client computer to appear and act as if it were installed on the remote server.
CN8600 User Manual 106 The On-Screen Keyboard The CN8600 supports an on-scree n ke ybo ard, available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up th e on -screen keyboard: On-Screen Keyboard operatio n is the same un der the JavaClient as it is under the WinClient.
Chapter 7. The JavaClient Viewer 107 Mouse DynaSync Mode Clicking this icon selects whether synchroni zatio n of the local and remote mouse pointers is accompli shed either au tomatically or manually. DynaSync operation is the same under the JavaClient as it is under the WinClient.
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109 Chapter 8 Local Console The CN8600 can be accessed directly fr om a local console’s keyboard/mouse/ monitor or via a laptop applicati on (AP) program at the local site. Console Lock Switch The switch on the CN8600 rear panel lets you select how the mi ni USB port operates.
CN8600 User Manual 110 Laptop USB Console To use the mini USB port for Laptop USB Console (LUC) op erations, se t the switch at the rear panel of the CN8600 to LUC .
Chapter 8. Local Console 111 Laptop USB Console Main Page After connecting a laptop to the CN8600’ s Lap top port, logging in, and openin g the AP , the Laptop Console main page appears. The Laptop Consol e Main Page is simil ar to the Web Browser , WinClient and Java Client Main Pages.
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113 Chapter 9 The Log File The Log File Screen The CN8600 logs all the even ts that take place on it. Following a reset, it writes them to a log file, which is a searchable database. To view the contents of the log file, click the Log icon at the center left of the page.
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115 Chapter 10 The Log Server The Log Server is a Windows-based administrative utilit y that records all the events that take place on selected CN8600 units and writes them to a searchable database. This chapter describes how to install and configure the Log Server.
CN8600 User Manual 116 Note: 1. The MAC address of the Log Server computer must be specified in the ANMS settings – see Log Server , page 37 for details. 2. The Log Server requires the Microsoft Jet OLE DB 4.0 driver . See The Log Server , page 145 if the program does not start.
Chapter 10. The Log Server 117 Configure The Configure menu contains three items: Add, Edit, and Delete. They are used to add new CN8600 units to the CN86 00 List, edit the in formation for units already on the list, or delete CN8600 un its from the list.
CN8600 User Manual 118 Event s The Events Menu h as two items: Search and Maintenance . Search Search allows you to search for events co ntaining specific words or strings.
Chapter 10. The Log Server 119 Maintena nce This function allow s the administrator to p erform manual mai ntenance of the database, such as erasing specified reco rds before the expiration tim e that was set with the Limit setting of the Edit function (see page 117).
CN8600 User Manual 120 Help From the Help Menu, click Contents to access the online Windows Help file. The help file contains instru ctions about how to setup, operation and troubleshoot the Log Server. The Log Server Main Screen Overview The Log Server Main Screen is divided into two main pane ls.
Chapter 10. The Log Server 121 The List Panel The List panel contains six fiel ds: The Tic k Panel The lower panel displ ays tick informat ion for the currently selected CN8600.
CN8600 User Manual 122 This Page Intentionally Left Blank.
123 Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the dev ice. Do not place the device on any unstable su rf ace (cart, stand, table, etc.
CN8600 User Manual 124 extension cord ampere rating. Mak e sure that the total of al l products plugged into the wall outlet does not exceed 15 amperes. T o help protect y our system from sudden, transient increases and decreases in electrical power , use a su rge suppressor , line conditioner , or un-interruptible power supply (U PS).
Appendix 125 Rack Mounting Before working on the rack, ma ke su re that the stabilizer s are secured to the rack, extended to the floor , and that the full w eight of the rack rests on the floor . Install front and side stabilizers on a single rack or front stabilizers for joined multiple ra cks before work ing on the rack.
CN8600 User Manual 126 T echnical Support International For online technical support – includ ing troubleshooting, documentati on, and software updates: http://eservice.
Appendix 127 IP Address Determination If you are an administrato r logging in for the first time, you need to access the CN8600 in order to g ive it an IP addr ess that users can co nnect to. There are several methods to choose from. In each case, your computer must be on the same network segm ent as the CN8600.
CN8600 User Manual 128 3. In the screen that appears, press F1 to set the IP address. Proceed to step 4. Press F2 to enable the CN8600 to aut henti cate users.
Appendix 129 5. From the list, select DHCP: Enable and hit the space bar to toggle enabling or disabling the DHCP server . It shoul d change to DHCP: Disable with additional fields, as follows : 6. For the fields Fixed IP , Subnet Mask , and Default Gateway , select each choice and enter the numerical ad dress (dotted quad ad dress).
CN8600 User Manual 130 2. Select the CN8600 in the Device List . Note: 1. If the list is empty, or your device doesn't appear, click Enumerate to refresh the Device List. 2. If there is more than one devi ce in the list, use the MAC address to pick the one you want.
Appendix 131 3. Assign a fixed IP address for the CN8600 that is suitable for the network segment that it resides on. 4. After you log out, reset your computer 's IP address to its original value.
CN8600 User Manual 132 IPv6 At present, the CN8600 supports two IPv6 address protocols: Link Local IPv6 Address , and IPv6 Stateless Autoconfiguration Link Local IPv6 Address At power on, the CN8 600 is automatically co nfigured with a Link Local IPv6 Address (for exampl e, fe8 0::210:74ff:fe61:1ef).
Appendix 133 IPv6 St ateless Autoconfiguration If the CN8600’s network environm ent cont ains a device (such as a router) that supports the IPv6 Stateless Autoconfigu ration function, the CN8600 can obtain its prefix information from that device in order to generat e its IPv6 address.
CN8600 User Manual 134 Port Forwarding For devices located behind a router, port forwardi ng all ows the router to pass data coming in over a specific port to a specific device. By setting the port forwarding parameters, you tell the router wh ich device to send the data coming in over a particular port to.
Appendix 135 Keyboard Emulation The PC compatible (101/104 key) keyboard can emu late the functions of the Sun and Mac keyboards. The emulatio n mappings are listed in the table bel ow. Note: When using key combinations, press and release the first key (Ctrl), then press and release the activation key .
CN8600 User Manual 136 T rusted Certificates Overview When you t ry to log in to the device from your bro wser, a Security Alert message appears to inform you that the device’s certifi cate is not trusted, and asks if you want to proceed.
Appendix 137 Inst alling the Certificate To install the ce rt if i cate, do the following: 3. In the Security Alert dialog box, click Vi ew Certificate. The Certificate Information dialog box app ears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted.
CN8600 User Manual 138 7. Ne xt, clic k Finish to complete the installation; then click OK to close the dialog box. Certificate T rusted The certificate is now trusted: When you click View Certificat .
Appendix 139 Mismatch C onsiderations If the site name or IP address used for generati ng the certificate no lo nger matches the current address of the CN8600 a mismatch warning occurs: You can click Ye s to go on, or you can disabl e mismatch checking.
CN8600 User Manual 140 Self-Signed Private Certificates If you wish to create your own self-sig ned encryption key and certificate, a free utility – op enssl.exe – is availa ble for do wnlo ad over the web at www .openssl.org . To create your private key and certificate d o the following: 1.
Appendix 141 T roubleshooting General Operation Problem Resolution Erratic operation The CN8600 needs to be started before the KVM switch 1. If the CN8600 is connected to a KVM switch, make sure to power it on before powering on th e switch. 2. If the KVM switch was started before the CN8600, reset or restart the KVM switch.
CN8600 User Manual 142 Windows Problem Resolution When I log in, the browser generates a CA Root certificate is not trusted , or a Certificate Error response. 1. The certificate’ s name is not found on Microsoft’s list of T rusted Authorities. The certificate can be trusted .
Appendix 143 Java For mouse synchronization pro blems, see Macros , page 100, Mouse DynaSync Mode , page 107, and Sun / Linux , page 147. For other problems, see the table below: Problem Resolution Java Applet won't connect to the CN8600 1. Java 6 Update 3 or higher must be installed on your computer .
CN8600 User Manual 144 Sun Systems * These solutions work for most comm on Sun VGA cards. If using them fails to resolve the problem , consult the Sun VGA card's manual. Problem Resolution Video display problems with HDB15 interface systems (e.g.
Appendix 145 Mac Systems The Log Server Problem Resolution The local and remote mouse pointers do not sync. There are two USB I/O settings for the Mac: Mac 1, and Mac 2 (see Customization , page 56). In genera l, Mac 1 works with older operating system versions, wher eas Mac 2 works with the newer ones.
CN8600 User Manual 146 Additional Mouse Synchr onization Procedures If the mouse synchronization procedures m enti oned in the manual fail to resolve mouse pointer problems for particular com put ers,.
Appendix 147 b) Click the Pointer Optio ns tab c) Set the mouse speed to the middle positio n (6 units in from the left) d) Disable Enhance Pointer Precision 3. W indows ME: Set the mouse speed to the middle position; disable mouse acceleration (click Advanced to get the dialog box for this).
CN8600 User Manual 148 Virtual Media Support WinClient ActiveX V iewer / Wi nClient AP IDE CDROM/DVD-ROM Dr ives – Read Only IDE Hard Drives – Read Only USB CDROM/DVD-ROM Drives – Re.
Appendix 149 Administrator Login Failure If you are unable to perform an Admini strator login (because the Username and Password information has become corrupted, or you have forgotte n it, for example), there is a procedure you can use to clear the login i nformation.
CN8600 User Manual 150 Specifications Function Specificat ion Connectors Console Ports KB 1 x USB Type A Female (White) Video 1 x DVI-D Female (White) Mouse 1 x USB Type A Female (White) Audio S peake.
Appendix 151 Limited W arranty ATEN warrants this product against defec ts in mate rial or workmanship fo r a period of one (1) year from the date of purchase. If this prod uct prov es to be defective, contact ATEN's support department for repa ir or replacement of your un it.
An important point after buying a device ATEN Technology CN8600 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought ATEN Technology CN8600 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data ATEN Technology CN8600 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, ATEN Technology CN8600 you will learn all the available features of the product, as well as information on its operation. The information that you get ATEN Technology CN8600 will certainly help you make a decision on the purchase.
If you already are a holder of ATEN Technology CN8600, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime ATEN Technology CN8600.
However, one of the most important roles played by the user manual is to help in solving problems with ATEN Technology CN8600. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device ATEN Technology CN8600 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
