Instruction/ maintenance manual of the product C636M-E Pelco
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DX9100 Digital V ideo Recorder & DX9100 V iewstation C636M-E (4/05) ® INST ALLA TION MANUAL.
2 C636M-E (4/05) CONTENTS Section Page IMPORT ANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 REGULA TORY NOTICES .
C636M-E (4/05) 3 DA T A TRANSLA TOR CONNECTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 CONFIGURING THE DA T A TRANSLA TOR . . . .
4 C636M-E (4/05) LIST OF ILLUSTRA TIONS Figure Page 1. DX9100 System Overview ....................................................................................................... .....................................................................
C636M-E (4/05) 5 56. I/O Ports Driver Dialog Box ................................................................................................. ............................................................................ 46 57. Alarm Modes/Relay Intervals Dialog Box .
6 C636M-E (4/05) LIST OF TABLES T able Page A. Server State Symbols ......................................................................................................... .............................................................................
C636M-E (4/05) 7 IMPORT ANT SAFETY INSTRUCTIONS 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water . 6. Clean only with dry cloth. 7. Do not block any ventilation openings.
8 C636M-E (4/05) REGULA TORY NOTICES DX9100DVR Series This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
C636M-E (4/05) 9 Figure 1. DX9100 System Overview DESCRIPTION The DX9100 system consists of at least one digital video recorder (DVR) and one viewstation. The DX9100 digital video recorder has these features: • 16 video inputs • Internal hard disk storage drive • Compatibility with existing DX9000 recorders with C1.
10 C636M-E (4/05) MODELS DX9100VSR Viewstation; rack mountable DX9116H-500 Digital video recorder; records at 7.5 or 15 images per second (ips) at CIF resolution; 500 GB internal storage DX9116H-750 S.
C636M-E (4/05) 11 FRONT VIEW (RECORDER) Power LED HDD (Hard Disk Drive) LED Handle (2) Rack Ear (2) Fan V entilation Lock (2 Keys Supplied) Power Button Fan (2) Figure 2.
12 C636M-E (4/05) In Out 12 In Out 3 45 67 8 91 0 11 12 13 14 15 16 T erm Loop 14 75 HI-Z T erm Loop 91 2 75 HI-Z T erm Loop 58 75 HI-Z T erm Loop 13 16 75 HI-Z AUDIO INPUTS 15 9 1 3 26 1 0 14 37 1 1 .
C636M-E (4/05) 13 FRONT VIEW (VIEWST A TION) Power LED HDD (Hard Disk Drive) LED Key Lock (2 Keys Supplied) Fan V entilation Handles Rack Ears Fan Power Button DVD-RW/CD-RW 3.
14 C636M-E (4/05) BACK VIEW (VIEWST A TION) Power Input (100-240 V AC) PS/2 Connectors (Keyboard/Mouse) Secondary RJ-45 Network Connector USB Ports RS-232 Connector (COM 1) Par.
C636M-E (4/05) 15 INST ALLA TION Make sure all parts are present for each unit. Recorder 1 Recorder 2 Power cords (1 USA standard and 1 European standard) 2 Brackets 6 Screws, 8-32 x .250-inch, pan head 2 Rack ears 4 Screws, 10-32 x .250-inch, flat head 4 Screws, 10-32 x .
16 C636M-E (4/05) INST ALLA TION GUIDELINES Follow these guidelines for the best system performance. • The DX9100 recorders require connection to an uninterruptible power supply (UPS) to ensure no corruption of data during a power loss. • The DX9100 system must be installed in a climate-controlled room.
C636M-E (4/05) 17 MOUNTING The DX9100 recorder and viewstation are supplied with the necessary parts for mounting into an industry standard 19-inch (48.
18 C636M-E (4/05) Figure 6. DX9100 Rack Mount Installation To install the unit into an equipment rack: 1. Attach the two brackets to both sides of the unit. 2. Attach the mounting rails to the equipment rack. 3. Place the unit onto the mounting rails.
C636M-E (4/05) 19 CONNECTIONS Refer to Figure 8. 1. Connect the viewstation to the recorder via an Ethernet switch. Use shielded network cables. NOTE: Use a shielded cable, similar to Belden 1533P , that meets or exceeds the support requirements for ANSI/TIA/EIA 568B.
20 C636M-E (4/05) Figure 8. System Connections (INTO THE BOTTOM RIGHT USB PORT) 10/100/1000 BASE-T ETHERNET INTERF ACE: ALLOWS MUL TIPLE VIEWST A TIONS AND RECORDERS MAXIMUM OF 16.
C636M-E (4/05) 21 WIRING ALARMS AND RELA YS The DX9100 provides 16 alarm inputs and two relay outputs. Each alarm input and relay output can be matched to a video input.
22 C636M-E (4/05) POWER UP THE EQUIPMENT After you make all of the connections, turn on the recorder first and then the viewstation. The recorder applications start automatically .
C636M-E (4/05) 23 PROGRAMMING VIEWST A TION NETWORK CONFIGURA TION After you make all connections, you have to configure the viewstation to work on the network. T o configure the viewstation, you need the following information. Y ou can obtain this information from your network administrator .
24 C636M-E (4/05) CHANGING THE VIEWST A TION’S IDENTIFICA TION To change the default computer name or workgr oup: 1. Close all windows on the viewstation desktop. 2. Right-click My Computer and then go to Properties. 3. Click the Network Identification tab.
C636M-E (4/05) 25 CHANGING THE VIEWST A TION’S IP ADDRESS AND SUBNET MASK To change the viewstation’ s IP address: 1. Close all windows on the viewstation desktop. 2. Right-click My Network Places and then go to Properties. The following window appears.
26 C636M-E (4/05) Figure 14. Viewstation Local Area Connection Properties Dialog Box 5. Make sure the “Show icon in taskbar when connected” checkbox is selected. 6. Double-click Internet Protocol (TCP/IP). The following dialog box appears. Figure 15.
C636M-E (4/05) 27 CHANGING THE RECORDER’S IDENTIFICA TION The recorder name has been preset during manufacturing. The default name is Pelco1. Changing the recorder’ s name should be done through the Server Identification dialog box only . 1. Close all applications on the recorder .
28 C636M-E (4/05) TIME SYNCHRONIZA TION All equipment in your system must have the same time. Pelco recommends you select all recorders as time synchronization recorders. Creating this chain ensures that the system will maintain the correct time in case one or more recorders fail.
C636M-E (4/05) 29 SETTING DA TE/TIME PROPERTIES Follow these steps to set the Date/T ime Properties on the recorder and the viewstation. Make sure you close all applications on the recorder and viewstation. 1. Double-click the time on the system tray .
30 C636M-E (4/05) CLIENT CONFIGURA TION UTILITY NOTE: Make sure the DX9000 Viewstation application is closed befor e opening the Client Configuration Utility.
C636M-E (4/05) 31 Figure 22. Export to Server Dialog Box 7. Select “Export to server .” 8. Select the name of the first recorder from the drop-down box. 9. Click Configure. NOTE: Y ou must r epeat steps 8 and 9 for each recorder that is in the drop-down box.
32 C636M-E (4/05) RECORDER INITIALIZA TION OPTIONS To set the recorder initialization options, you must open the DX9000 Server Configuration Utility . 1. Double-click the DX9000 Server Configuration Utility icon on the desktop. 2. Set the “Frame rate & resolution” from the drop-down box.
C636M-E (4/05) 33 4. Enter the “Multicast group.” This number is based on the recorder’ s IP address. For example, if the IP address is 100.0.0.101, then the multicast group number should be 239.0.0.101. The last three numbers should match. 5. Enter the Multicast TTL number (1-20).
34 C636M-E (4/05) Figure 26. Server State 2. Select “All servers” to run the test on all recorders or “Server” to run the test on a specific recorder . 3. Click Configure. SERVER ST A TE The Server State utility checks the status of the recorders that are connected to the viewstation.
C636M-E (4/05) 35 Figure 27. Configuration Options 4. Select the refresh interval. The recommended setting is 60 seconds. Any setting less than 60 seconds will become network intensive because the viewstation constantly polls the recorders. 5. Click OK.
36 C636M-E (4/05) ADV ANCED RECORDER OPTIONS To set the advanced recorder options, you must open the DX9000 Server Configuration Utility . Double-click the DX9000 Server Configuration Utility icon on the desktop. The Server Configuration Utility dialog box appears with the Advanced Options section.
C636M-E (4/05) 37 DA T ABASE RESTORA TION The following procedure explains how to restore a database that has been backed up. 1. Close all recorder applications. 2. Go to the system tray . Figure 31. System Tray 3. Double-click the SQL server icon. The following window appears.
38 C636M-E (4/05) 6. Click Y es. Start/Continue is enabled after several seconds. NOTE: The SQL Server Agent will be stopped also. It must be restarted later in the procedure. Figure 35. Start/Continue Window 7. Exit the window . 8. Double-click the recorder name icon on your desktop.
C636M-E (4/05) 39 9. Go to D:Databases. The following window appears. Figure 37. Databases Window 10. Rename MSSQL to MSSQL_old. Figure 38. Rename MSSQL.
40 C636M-E (4/05) 11. Go to C:Copy of D DriveDatabases. The following window appears. Figure 39. C Drive Databases Window 12. Copy the MSSQL folder and paste it to D:Databases. Figure 40. MSSQL Folders 13. Delete MSSQL_old. NOTE: Remember to delete it from your recycle bin also.
C636M-E (4/05) 41 14. Double-click the SQL server icon. The following window appears. Figure 41. Start/Continue Window 15. Select SQL Server Agent from the Services drop-down box. 16. Click Start/Continue. Stop is enabled and the status is Running after several seconds.
42 C636M-E (4/05) Figure 43. Explorer Windows 22. Drag the database backup file to C:AvServerConfigavRestoreDBR2. The following dialog box appears. Figure 44.
C636M-E (4/05) 43 24. Double-click the SQL server icon. The following window appears. Figure 46. Server Service Manager Window 25. Click Stop. The following dialog box appears. Figure 47. Stop SQL Dialog Box 1 26. Click Y es. The following dialog box appears Figure 48.
44 C636M-E (4/05) 28. Select SQL Server Agent from the Services drop-down box. 29. Click Start/Continue. Stop is enabled and the status is Running after several seconds. 30. Select SQL Server from the Services drop-down box. 31. Exit the window . Figure 50.
C636M-E (4/05) 45 Figure 54. Finished Scan Dialog Box 39. Select “Merge files not found on Database” to create new records on the database for the video files that were detected. 40. Select “Delete database records not found on Disk” to delete records on the database that do not have any video files.
46 C636M-E (4/05) CONFIGURING ST ANDARD ALARM AND RELA Y PROPERTIES In the I/O Handler dialog box, you can define the correct driver to support the external devices. The recorder is already configured to support its built-in I/O ports. If you need to configure the recorder to support different settings or external devices, use the I/O Handler .
C636M-E (4/05) 47 CAMERA RECORDING PROPERTIES Camera recording properties should be set by the system administrator during installation. Only system administrators and operators with a Level 1 authorization can set or change camera recording properties.
48 C636M-E (4/05) Figure 59. Select Channel Dialog Box 3. Select a channel. 4. Select the Preview checkbox, as shown below , to verify that you have the correct camera. Figure 60. Continuous Recording Schedule Page 2. Click “Select channel” to display a list of recorders.
C636M-E (4/05) 49 CONTINUOUS RECORDING SCHEDULE 1. Select the “Continuous recording” radio button. (This is the default setting and should already be selected the first time you select a channel.) Refer to Figure 60. 2. Click Apply . Recording is done at all times and no schedule is defined.
50 C636M-E (4/05) Figure 62. Daily Event Recording Page If you select event recording, the DX9100 actually records continuously . The difference between continuous and event recording is the way the video is saved in the database. When the hard drives are full, the DX9100 starts overwriting the oldest video.
C636M-E (4/05) 51 WEEKL Y RECORDING SCHEDULE NOTE: T o make sure there is no delay during scheduled recording, begin the recording at least five minutes before the actual recording time. For example, schedule a recording at 7:55 a.m. instead of 8:00 a.
52 C636M-E (4/05) MOTION DETECTION 1. Click the DVMD tab. The DVMD page appears. Refer to Figure 65. 2. Select the “Detector on” radio button. 3. Select the Preview checkbox. The video has blue squares over the entire area meaning the entire video has been selected for motion detection.
C636M-E (4/05) 53 CHANNEL SETUP This section describes how to set camera properties to get the best picture. 1. Click the Video tab. The V ideo page appears. Refer to Figure 66. 2. Select the Preview checkbox to see the video quality with the default settings.
54 C636M-E (4/05) Table B. Channel Setup Parameter Description/Action Channel Name Enter a new name for this channel. Y ou can enter up to 20 characters. Brightness Drag the triangle to change the brightness value. The higher the value, the higher the bit rate.
C636M-E (4/05) 55 DEFINING USERS Only system administrators can define user names and passwords for the DX9100 Viewstation. Other users tr ying to access this option will get the following message: Figure 67. User Access Dialog Box This option allows an administrator to add, delete, and change the properties of users in the DX9100 system.
56 C636M-E (4/05) Table C. User Access Rights V ideo Locked Export Unlock Video/ Define Live Video/ Playback/ Video Lock Image/ Change Camera Users/Audit User Live Events Query/Sherlock Playback Video.
C636M-E (4/05) 57 ADV ANCED FEA TURES I/O INTERFACE The DX9100 system can interface with the CM6800, CM9740, or CM9760 matrix switchers. It can integrate with the CM9760-DT , CM9760-ALM, and CM9760-REL. • CM9760-DT data translator translates the ASCII protocol to the P protocol of the CM9740/CM9760 matrix switchers.
58 C636M-E (4/05) CONNECTING AN ALARM UNIT Y ou can connect a maximum of four alarm units to a recorder . To connect a CM9760-ALM to a DX9100 recorder using RS-232 communication: 1. Connect a null modem cable from the alarm unit’ s RS-232 port to the recorder’ s RS-232 port.
C636M-E (4/05) 59 ALARM UNIT CONFIGURA TION Follow these steps to configure a CM9760-ALM alarm unit. NOTE: This programming is required only on the recorder that is physically connected to the CM9760-ALM. 1. Go to Start > Programs > DX9000 Server > IO Handler Configuration.
60 C636M-E (4/05) Figure 72. Device 2 Alarm Driver Dialog Box 5. Click Configure. The following dialog box appears. Figure 73. CM9760 Alarm Configuration Dialog Box 6. Set the baud rate to 4800. The alarm unit should have this same baud rate. 7. Enter 1 in the COM Port field.
C636M-E (4/05) 61 Figure 74. Dialog Box to Configure External 1 Source 3. Select the channel or channels that will receive events from the alarm unit. 4. Enter the server name that the alarm unit is connected to. 5. Select Device 2 as configured in the I/O Handler .
62 C636M-E (4/05) 7. Click OK. The information you entered appears on the screen, as shown in Figure 75. NOTE: If you click Clear , all configurations for the selected channel are deleted.
C636M-E (4/05) 63 8. Click Next. The following dialog box appears. Figure 76. Dialog Box to Configure External 2 Source 9. Follow steps 3-7 if you want to define a second event. 10. Click Next. The Step 3 screen appears. NOTE: The Step 3 and Step 4 screens are used for the relay unit configuration and the data translator configuration.
64 C636M-E (4/05) CONNECTING A RELA Y UNIT To connect a CM9760-REL to a DX9100 recorder using RS-232 communication: 1. Connect a null modem cable from the relay unit’ s RS-232 port to the recorder’ s RS-232 port. 2. Set the DIP switches on the relay unit for RS-232 communication.
C636M-E (4/05) 65 Figure 78. Relay I/O Handler Dialog Box 2. Click Select Driver on Device 2 to define the external device driver that is connected to the server . The following dialog box appears. Figure 79. CM9760 Relay Driver Dialog Box 3. Select CM9760REL.
66 C636M-E (4/05) Figure 81. CM9760 Relay Configuration Dialog Box 6. Set the baud rate to 9600 and the parity to Even. The relay unit should have these same settings. 7. Enter 1 in the COM Port field. This is the port on the recorder that connects to the relay unit.
C636M-E (4/05) 67 I/O Manager for Relay Unit The Step 3 and Step 4 screens in the I/O Manager Configuration are used to finish configuring a relay unit. Step 3 configures the recorder channels with the selected relay ports. Step 4 translates the event type from one type to another .
68 C636M-E (4/05) 6. Click Next. The following dialog box appears. Figure 83. Dialog Box to Configure Relay Event Type 7. Select the event type to translate. NOTE: Do not select Stop Recording and Start Recording. They are reserved for future use. 8. Select “No translation.
C636M-E (4/05) 69 CONNECTING A CM9760-CC1 To connect a CM9760-CC1 to a DX9100 r ecorder: 1. Connect a null modem cable from the CM9760-DT’ s COM A port to the recor der’ s RS-232 port. 2. Connect a null modem cable from the CM9760-DT’ s COM B port to COM 1 or COM 2 port on the CM9760-CC1.
70 C636M-E (4/05) CONNECTING A CM6800 The CM6800 external alarm files must be set up correctly . You must set auto r eset on the CM6800 to acknowledge alarms. Refer to the CM6800 Installation/Operation manual. To connect a CM6800 to a DX9100 recorder: 1.
C636M-E (4/05) 71 DA T A TRANSLA TOR CONFIGURA TION Integrating a data translator serves two functions: • Synchronize time between the DX9100 system and the matrix switcher . • Send ASCII command strings to the matrix switcher (CM6800/CM9740/CM9760) for alarm conditions, such as sending alarms based on motion detection.
72 C636M-E (4/05) Figure 89. CM9760 Relay Configuration Dialog Box 6. Set the baud rate to 4800 and the parity to Even. The data translator should have these same settings. 7. Enter 1 in the COM Port field. This is the port on the recorder that connects to the data translator .
C636M-E (4/05) 73 I/O Manager for Data T ranslator The Step 3 and Step 4 screens in the I/O Manager Configuration are used to configure the data translator . Step 3 configures the recorder channels with the selected data translator . Step 4 translates the event type from one type to another .
74 C636M-E (4/05) Figure 91. Dialog Box to Configure Data Translator Event Type 7. Select the event type to translate. 8. Select “No translation.” 8.
C636M-E (4/05) 75 DVR MANAGEMENT If the DX9100 DVR system is connected to a matrix switcher , the operation of the system can be managed with the Server Alert Configuration Utility . If recorders are not recording or there is no communication with recorders, this utility sends alarms to the matrix switcher .
76 C636M-E (4/05) CONFIGURING THE DA T A TRANSLA TOR 1. Go to Start > Programs > DX9000 Viewstation > Server Aler t Configuration Utility . The following dialog box appears. Figure 93. Data Translator Configuration Dialog Box 2. Click Select.
C636M-E (4/05) 77 Figure 96. CM9760-DT Configuration 7. Set the baud rate to 4800 and the parity to Even. The data translator should have these same settings. 8. Enter the COM Port number . This is the port on the viewstation that connects to the data translator .
78 C636M-E (4/05) RELA Y UNIT CONNECTIONS Y ou can connect up to four relay units to each viewstation. The CM9760-REL should be used with third-party matrix switchers for hard-wired alarm integration. To connect a CM9760-REL to a DX9100 viewstation using RS-232 communication: 1.
C636M-E (4/05) 79 CONFIGURING THE RELA Y UNIT 1. Go to Start > Programs > DX9000 Viewstation > Server Alert Configuration Utility . Figure 98. Relay Unit Configuration Dialog Box 2. Click Select. The following dialog box appears. Figure 99. Relay Unit Driver Dialog Box 3.
80 C636M-E (4/05) Figure 101. CM9760-REL Configuration Dialog Box 7. Set the baud rate to 9600 and the parity to Even. The relay unit should have these same settings. 8. Enter the COM Port number . This is the port on the viewstation that connects to the relay unit.
C636M-E (4/05) 81 FOREIGN LANGUAGE PROGRAMMING This programming is applicable to the viewstation only . Y ou can select only the following locations for use with the DX9100 system: • English (United.
82 C636M-E (4/05) 4. Click Set Default. The following dialog box appears. Figure 103. Select System Location 5. Select the same location. 6. Click OK. 7. Click Apply . 8. Click Y es to skip file copying and use existing files. 9. Click Y es to restart your computer .
C636M-E (4/05) 83 SPECIFICA TIONS RECORDER Electrical/Video Input V oltage: 100-240 V AC, 50/60 Hz, autoranging. Reset feature enabled when power becomes unstable or interrupted.
84 C636M-E (4/05) VIEWST A TION Electrical Input V oltage: 100-240 V AC, 50/60 Hz, autoranging Power Consumption: 90 W maximum Operating System: Windows 2000 and SP2 Service Pack Mechanical Connectors.
C636M-E (4/05) 85 REVISION HISTORY Manual # Date Comments C636M 8/03 Original version. C636M-A 10/03 Revised notes on pages 28 & 29. Revised Figures 22 and 60. Moved Server State section. C636M-B 11/03 Added Caution to Important Safeguards and Warnings .
® World Headquarters 3500 Pelco Way Clovis, California 93612 USA USA & Canada Tel: 800/289-9100 Fax: 800/289-9150 International Tel: 1-559/292-1981 Fax: 1-559/348-1120 www.
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If you already are a holder of Pelco C636M-E, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Pelco C636M-E.
However, one of the most important roles played by the user manual is to help in solving problems with Pelco C636M-E. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Pelco C636M-E along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
