Instruction/ maintenance manual of the product WV-SP102 Panasonic
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Before attempting to connect or operate this pr oduct, please read these instructions car efully and save this manual for future use. The model number is abbreviated in some descriptions in this manual.
2 2 3 CONTENTS Preface ........................................................................ 3 About the user manuals .......................................... 3 About notations ....................................................... 3 T rademarks and r egistered trademarks .
2 2 3 Preface About the user manuals There ar e 2 sets of operating instructions for the WV -SP105, WV -SP102 (NTSC model), WV -SP105E, WV -SP102E (P AL model) as follows. • InstallationGuide:Explainshowtoinstallandconnectdevices.
4 4 5 Viewer softwar e • Itisnecessarytoinstalltheviewersoftware"NetworkCameraView4S"todisplayimagesonaPC.Thissoft - warecanbeinstalleddir ectlyfromthecameraorbydoubleclicking"nwcv4Ssetup.
4 4 5 Monitor images on a PC The following are descriptions of how to monitor images fr om the camera on a PC. Monitor images fr om a single camera Important: • WhentheHTTPportnum.
6 6 7 Important: • T oenhancethesecurity ,changethepasswordfortheusername"admin".Itisrecommendedtochangethis password periodically .
6 6 7 About the "Live" page q [Setup] button* 1 Displays the setup menu. The button will turn green and the setup menu will be displayed. w [Live] button Display the "Live" page. The button will turn green and the "Live" page will be displayed.
8 8 9 Note: • Thebuttons[VGA]and[QVGA]aredisplayedonly when"4:3"isselectedfor"Aspectratio". • Thebuttons[640x360]and[320x180]aredisplayed onlywhen"16:9"isselectedfor"Aspectratio".
8 8 9 Step 1 Click the desired [Multi-scr een] button. → Images from the r egistered cameras will be dis- played on a selected multi-screen (scr een can be split up to 16 areas). The following ar e instructions when displaying on a 4-split screen. q T o display images on a single screen, click the [Live] button.
10 10 11 Action at an alarm occurrence The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur . Alarm type VMDalarm: WhenmotionisdetectedinthesetVMDarea,thealarmactionwillbeperformed.
10 10 11 T ransmit images onto an FTP ser ver Images can be transmitted to an FTP server . By configuring the following settings, transmission of images captured at an alarm occurrence or captur ed at a designated interval to an FTP server will become available.
12 12 13 About the network security Equipped security functions The following security functions are featur ed in this camera. q Access r estrictions by the host authentication and the user authentica.
12 12 13 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. Important: • Thesetupmenuisonlyoperablebyuserswhoseaccesslevelis"1.Administrator".Refertopage38forhowto configure the access level.
14 14 15 Step 1 Click the desired button in the frame on the left of the window to display the respective setup menu. When there ar e tabs at the top of the setup page dis- played in the frame on the right of the window , click the desired tab to display and configur e the setting items relating to the name of the tab.
14 14 15 About the setup menu window q [Setup] button Displays the setup menu. w [Live] button Display the "Live" page. e [Basic] button Displays the "Basic" page. The basic settings such as time and date and camera title can be configured on the "Basic" page.
16 16 17 !0 [Schedule] button Displaysthe"Schedule"page.Onthe"Schedule" page, it is possible to designate time zones to allow to activate the VMD detection function or allow to access the cameras. ( ☞ Page 52) !1 [Maintenance] button Displays the "Maintenance" page.
16 16 17 Configure the basic settings of the camera [Basic] The basic settings such as camera title and time and date can be configured on the "Basic" page. Configur e the basic settings [Basic] Click the [Basic] tab on the "Basic" page.
18 18 19 [OSD position] Select the position where the time and date and a char - acter string to be displayed on the image of the "Live" page. Upper left: The above information will be displayed at the upper left corner of the main area on the "Live" page.
18 18 19 Configure the settings relating to images [Image] The settings relating to JPEG and H.264 images such as the settings of image quality , etc. can be configur ed on this page. The"Image"pagehas2tabs;the[JPEG/H.264]tabandthe[Image/Privacy]tab.
20 20 21 [Image quality] Specify the image quality of JPEG images. 0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low Default: 5 Normal Configur e the settings r elating to H.264 images [JPEG/H.264] Click the [JPEG/H.24] tab on the "Image" page.
20 20 21 Note: • When"On"isselected,only"Unicastport(AUTO)" will be available for "T ransmission type". • When"On"isselected,itmaytaketimetostartdis - playing H.
22 22 23 Note: • When"Constantbitrate"isselectedfor"Recording priority", this setting is available. [Refresh interval] Selectaninterval(I-frameinterval;0.2-5seconds)to refr esh the displayed H.
22 22 23 Configur e the settings r elating to image quality , extra zoom and the privacy zone [Image/Privacy] Click the [Image/Privacy] tab on the "Image" page.
24 24 25 Configur e the settings relating to image quality ("Image adjust" setup menu) Click the [Setup >>] button of "Image adjust" on the [Image/Privacy] tab of the "Camera" page.
24 24 25 [Light control mode] Select the light control mode fr om the following. Indoor scene (50 Hz) Indoor scene (60 Hz): Flicker caused by fluorescent lighting will be auto- matically compensated. Select 50 Hz or 60 Hz cor - responding to the location wher e the camera is in use.
26 26 27 A TW1: Selects the automatic tracing white balance mode. The camera will constantly check the color temperature of the light sour ce and adjust the white balanceautomatically .Operatingcolortemperature rangeisapprox.2700K-6000K.
26 26 27 Set mask ar eas When"Off"isselectedfor"Backlightcompensation(BLC)"( ☞ page 24), it is possible to compensate for backlight by masking brighter areas. Step 1 Display the "Image adjust" setup menu.
28 28 29 Extra zoom setting (Extra zoom setup menu) SP105 Configure the settings r elating to the extra zoom. [Extra zoom] Up to 2x Extra zoom can be set. Extra zoom can be adjusted in 10 steps. [+] button The extra zoom factor will be incremented up to 2x.
28 28 29 Co n f ig u r e th e s e tt i ng s r e la t i ng to th e p r i va c y z on e (P r iv a cy zo n e s e tu p menu) Click the [Setup >>] button of "Privacy zone" on the [Image/Privacy] tab of the "Camera" page.
30 30 31 Configure the multi-screen settings [Multi-screen] The cameras from which images ar e to be displayed on a multi-screen can be r egister ed on the "Multi-screen" page.
30 30 31 Configure the alarm settings [Alarm] The settings relating to alarm occurr ences such as settings for the alarm action at an alarm occurrence, the VMD area settings, and the alarm occurr ence notification can be configured on this page.
32 32 33 Configur e the settings r elating to the alarm image [Alarm] Click the [Alarm] tab on the "Alarm" page. ( ☞ Pages13and14:Howtodisplay/operatethesetupmenu) The settings relating to the alarm image to be transmitted to an FTP server can be configur ed in this section.
32 32 33 Configur e the VMD settings [VMD ar ea] Click the [VMD area] tab on the "Alarm" page. ( ☞ Pages13and14:Howtodisplay/operatethesetupmenu) The video motion detection areas can be set on this page. Up to 4 areas can be set.
34 34 35 [Light detection control] Select"On"or"Off"todeterminewhetherornotto detect video motion affected by brightness change such by a dimming level control.
34 34 35 Step 1 Set the video motion detection area by dragging the mouse on the screen. → The designated area will become the VMD ar ea "1(White)" and the outline will be displayed. When 2 - 4 VMD areas ar e set, each area will be number ed in order .
36 36 37 Configuration of the settings r elating to the mail notification [Notification] Click the [Notification] tab on the "Alarm" page. ( ☞ Pages13and14:Howtodisplay/operatethesetupmenu) The settings relating to the alarm mail can be configur ed.
36 36 37 Configur e the settings r elating to Panasonic alarm pr otocol [Notification] Click the [Notification] tab on the "Alarm" page. ( ☞ Pages13and14:Howtodisplay/operatethesetupmenu) The settings relating to Panasonic alarm pr otocol can be configured in this section.
38 38 39 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs r estrictions for accessing the camera can be con- figured on the "User mng." page. The"Usermng.
38 38 39 C o n f i g u r e t h e s e t t i n g s r e l a t i n g t o t h e h o s t a u t h e n t i c a t i o n [Host auth.] Click the [Host auth.] tab on the "User mng.
40 40 41 Configur e the settings r elating to the priority str eam [System] Click the [System] tab on the "User mng." page. ( ☞ Pages13and14:Howtodisplay/operatethe.
40 40 41 Configure the settings of the ser vers [Ser ver] The settings relating to the mail server , the FTP server and the NTP server can be configured on this page. The"Server"pagehas3tabs;the[Mail]tab,the[FTP]tabandthe[NTP]tab.
42 42 43 Configur e the settings r elating to the FTP server [FTP] Click the [FTP] tab on the "Server" page. ( ☞ Pages13and14:Howtodisplay/operatethesetupmenu) The settings relating to the FTP server used to transmit the alarm images can be configur ed on this page.
42 42 43 Configur e the settings r elating to the NTP server [NTP] Click the [NTP] tab on the "Server" page. ( ☞ Pages13and14:Howtodisplay/operatethesetupmenu) The settings relating to the NTP server such as the NTP server addr ess, port number , etc.
44 44 45 Configure the network settings [Network] ■ IPv4 network [DHCP] Select"On"or"Off"todeterminewhetherornottouse the DHCP function. Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique.
44 44 45 ■ IPv6 network [Manual] Select"On"or"Off"todeterminewhetherornotto manually configure the IP addr ess for IPv6 network (IPv6 address). On: Enter an IPv6 address manually . Off: Manual entry of an IPv6 addr ess will become unavailable.
46 46 47 [Easy IP Setup accommodate period] Select "20min" or "Unlimited" to determine how long the network setting operation using the Panasonic IP setting software can be allowed. 20min: The network setting operation using the Panasonic IP setting software is allowed for 20 min- utes.
46 46 47 Configur e the settings r elating to DDNS [DDNS] Click the [DDNS] tab on the "Network" page. ( ☞ Pages13and14:Howtodisplay/operatethesetupmenu) When using the DDNS function, it is possible to access with "Host name register ed in the DDNS server .
48 48 49 [Community] Enter the community name to be monitored. Available number of characters: 0 - 32 characters Default: None (blank) Important: • WhenusingtheSNMPfunction,itisnecessaryto enter the community name. When no community name is entered, the SNMP function will not work.
48 48 49 Configur e the settings r elating to the FTP periodic image trans - mission [FTP img. trans.] Click the [FTP img. trans.] tab on the "Network" page.
50 50 51 [Image capture size] Select the capture size of images to be transmitted from the following. When"4:3"isselectedfor"Aspectratio" QVGA/ VGA/ 1280x960* 1 W.
50 50 51 How to delete the set schedule Step 1 Uncheck the check box of the set day of the week. Step 2 Click the [Set] button after completing the settings.
52 52 53 C o n f i g u r e t h e s e t t i n g s r e l a t i n g t o t h e s c h e d u l e s [Schedule] Onthe"Schedule"page,itispossibletoconfigurethesettingsr elatingtoschedulesasfollows.
52 52 53 Maintenance of the camera [Maintenance] System log check, firmware upgrade, and initialization of the setup menu can be performed on this page. The"Maintenance"pagehas3tabs;the[Systemlog]tab,the[Upgrade]tabandthe[Defaultreset]tab.
54 54 55 Upgrade the firmwar e [Upgrade] Click the [Upgrade] tab of the "Maintenance" page. ( ☞ Pages13and14:Howtodisplay/operatethesetupmenu) The current firmwar e can be checked and upgraded to the latest version on this page.
54 54 55 Reset the settings/Reboot the camera [Default r eset] Click the [Default reset] tab of the "Maintenance" page. ( ☞ Pages13and14:Howtodisplay/operatethesetup menu) The settings and the HTML data of the camera can be initialized and reboot of the camera can be performed on this page.
56 56 57 Viewing Help If you want to know anything about operation or setup methods on screen, display the "Help" scr een. Displaying the Help scr een Step 1 Click the [Setup] button. → The setup screen is displayed. Clicking an underlined item win display the "Help" pop- window .
56 56 57 About the displayed system log Error indications r elating to SMTP Category Indication Description POP3servererror Authentication err or . • Enteredusernameorpasswor dmaybeincor - rect. Check if the mail settings ar e configured correctly .
58 58 59 Error indications r elating to DDNS Category Indication Description Connection error No response fr om the DDNS server . • ThedesignatedIPaddressoftheDDNSmay be incorrect. Check if the DDNS settings ar e configured corr ectly .
58 58 59 T roubleshooting Before asking for r epairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a pr ob- lem is not described below . Symptom Cause/solution Reference pages Cannot access from the web browser .
60 60 61 Symptom Cause/solution Reference pages Cannot access from the web browser . • IsthesameIPaddresspr ovidedtootherdevices? Are ther e contradictions between .
60 60 61 Symptom Cause/solution Reference pages The image is not being refr eshed. • Dependingontheversionofyourbrowser ,theremightbe difficulties r efreshing the pictur e, etc.
62 62 63 Symptom Cause/solution Reference pages When displaying H.264 images on two or more web br owser windows, images from two or more cameras ar e displayed in sequence on a single browser window . • Thismayoccurduetothedisplayadapteranddrivercom - bination.
62 62 63 DependingontheOSinstalledonthePC,thefollowingmayoccur .Followtheinstructionsbelowwhenthefollow - ing has occurred. By performing the following solutions, other applications and the security level may not be affected.
For U.S. and Canadian fields: Panasonic System Networks Company of America, Unit of Panasonic Corporation of North America www .panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic W ay , Secaucus, New Jersey 07094 U.S.A. Panasonic Canada Inc.
An important point after buying a device Panasonic WV-SP102 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Panasonic WV-SP102 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Panasonic WV-SP102 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Panasonic WV-SP102 you will learn all the available features of the product, as well as information on its operation. The information that you get Panasonic WV-SP102 will certainly help you make a decision on the purchase.
If you already are a holder of Panasonic WV-SP102, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Panasonic WV-SP102.
However, one of the most important roles played by the user manual is to help in solving problems with Panasonic WV-SP102. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Panasonic WV-SP102 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
