Instruction/ maintenance manual of the product WV-SP100 Series Panasonic
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Operating Instructions Network Camera Model No. WV-SW350 Series WV-SF340 Series WV-SF330 Series WV-SW310 Series WV-SP300 Series WV-SW150 Series WV-SF130 Series WV-SP100 Series WV-NP502 Series WV-SW115 WV -SW355 WV -SP306 (Lens is optional for WV -SP306.
Preface About the user manuals There are 2 sets of operating instructions for the WV-SW355, WV-SW355PJ, WV-SW352, WV-SF346, WV-SF346PJ, WV-SF342, WV-SF336, WV-SF336PJ, WV-SF335, WV-SF332, WV-SW316L, W.
Notation Model Notation Model SW316 SW316 WV-SW316 SW314 SW314 WV-SW314 SP306 SP306 WV-SP306 SP305 SP305 WV-SP305 SP302 SP302 WV-SP302 SW155 SW155 WV-SW155, WV-SW155M SW152 SW152 WV-SW152, WV-SW152M S.
Viewer software It is necessary to install the viewer software “Network Camera View 4S” to display images on a PC. This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.
Table of Contents 1 Monitor images on a PC .. ........................................................................9 1.1 Monitor images from a single camera .. ...........................................................................9 1.2 About the “Live” page .
10.3 Access copy images saved on the SD memory card onto the PC [SD memory card images] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) .
13.3 Configure the settings relating to H.264 recording [Alarm] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) .. ..............................................................
17.7 Configure the schedule settings of the FTP periodic image transmission [FTP img. trans.] .. ........................................................................................................................... 193 17.7.1 How to set the schedules .
1 Monitor images on a PC The following are descriptions of how to monitor images from the camera on a PC. 1.1 Monitor images from a single camera Note • SW155, SW152, SW115, SF135, SF132, SP105, and SP102 do not support MPEG-4. 1. Start up the web browser.
3. Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 12 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries.
SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SP105 SP105 SP102 .
1.2 About the “Live” page Note • SW155, SW152, SW115, SF135, SF132, SP105, and SP102 do not support MPEG-4. A T M B C D E G H J K L I F N O P S Q R U [select language] pull-down-menu The camera ’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings.
• [1] button: The letter “1” will turn green and images in the main area will be displayed in accordance with the setting of “H.264(1)” (or “MPEG-4(1)”). ( ® page 81, page 88) • [2] button: The letter “2” will turn green and images in the main area will be displayed in accordance with the setting of “H.
[Image quality] buttons These buttons will be displayed only when a JPEG image is displayed. • [1] button: Images in the main area will be displayed in accordance with the setting for “Quality1” of “Image quality setting”.
Refer to page 32 for further information about the log list and for how to play images on the SD memory card. Camera title The camera title entered for “Camera title” on the [Basic] tab will be displayed. ( ® page 48) Alarm occurrence indication button *5 This button will be displayed and will blink when an alarm has occurred.
SD recording status indicator SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 NP502 NP502 SW1 15 SW1 15 The status of the SD recording can be checked with this indicator.
1.3 Monitor images from multiple cameras Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras) can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in advance.
2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone.
Functions Outline of functions A Refresh Refreshes the camera images by pressing the dial key “5”. B Resolution control Changes the image capture size by pressing the dial key “0”.
“https://IP address: (colon) + port number/mobile” or “https://Host name registered in the DDNS server: (colon) + port number/mobile” *1 IP address is the global WAN IP address of the router that can be accessed via the Internet. *2 When “User auth.
1. Access to “http://IP address/cam” *1 or “http://Host name registered in the DDNS server/cam” *2 using a mobile terminal. → Images from the camera will be displayed.
2. Click the button of the function that you want to operate. A B Resolution control AUX control Each function is explained below. Resolution control Press the button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons.
1.3 mega pixel [16:9] 320x180/640x360 (default)/1280x720 3 mega pixel [4:3] 640x480 (default)/1280x960 3 mega pixel [16:9] 320x180/640x360 (default) AUX control SW355 SW355 SW352 SW352 SF346 SF346 SF3.
This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu. ( ® page 135) Note • You can change the image size displayed on the mobile terminal by accessing the following addresses.
• Depending on the mobile terminal in use or its contract plan, it may be impossible to access. *1 IP address is the global WAN IP address of the router that can be accessed via the Internet. However, when accessing the same LAN as the camera with a wireless compatible mobile terminal, the IP address is the local IP address.
3 Record images on the SD memory card manually (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) Images displayed on the “Live” page can be recorded on the SD memory card manually.
3. Click the [Start] button to start recording images on the SD memory card. The SD recording status indicator will light red ( ® page 12) while images are being recorded on the SD memory card. The image saving interval can be configured on the [SD memory card] tab of the “Basic” page.
4 Action at an alarm occurrence The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur. 4.1 Alarm type • Terminal alarm SW355 SW355 SW352 SW352 SF3.
IMPORTANT SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 NP502 NP502 SW1 15 SW1 15 : • Select “FTP error” for “Save trigger” on the [SD memory card] tab when using the SD memory card.
5 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available.
5.3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP3.
6 Display the log list (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) The setting items of the cameras will be displayed in list form. • Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences and the alarm type will be displayed.
2. Click the [List] button. → The log list will be displayed in a newly opened window (log list window). A Number of the listed logs IMPORTANT • Only a single user can operate the log list window.
About the log list window Number of the listed logs Total number of the logs of the selected log type and a number of the log being displayed on the top of the log list will be displayed. Note • Enter the desired log number and press the [Enter] key on the keyboard.
SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 NP502 NP502 : • TRM1: Alarm by alarm input to Terminal 1 • TRM2: Alarm by alarm input to Terminal 2 • TRM3: Alarm by alarm input to Terminal 3 [SD memory card] Available capacity and the original capacity of the SD memory card will be displayed.
7 Playback of images on the SD memory card (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page.
7.1 About the playback page Number of images When clicking a time and date listed on the log list window, total number of images associated with the clicked time and date, and the number of the currently displayed image will be displayed. Note • Enter the desired number of image and press the [Enter] key on the keyboard.
When the mouse button is released, the increment of the image number will stop and the image number displayed at the moment when the mouse button is released will be displayed. [LAST] button The last image will be displayed. Browse [Start] button The selected image will be downloaded onto the PC.
7.2 Download the images (When “H.264” is selected for “Recording format” of the SD memory card) IMPORTANT • Depending on the network environment, download of video data may fail. To play back video data recorded on the SD memory card, download the desired data, and save the data on the PC.
2. Select the image to be downloaded, and then click the [OK] button. → Image saved at the clicked time and date will be downloaded. Note • When the [Cancel] button is clicked in the process of the download, the download will be canceled. In this case, images already downloaded before clicking the [Cancel] button will be saved on the PC.
8 About the network security 8.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”.
9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 153 for how to configure the access level.
→ The setup menu will be displayed. Refer to page 46 for further information about this menu. Operating Instructions 43 9 Display the setup menu from a PC.
9.2 How to operate the setup menu A B Menu buttons Setup page 1. Click the desired button in the frame on the left of the window to display the respective setup menu.
<Example> A C D B When completing the setting items in field A , click the [Set] button ( B ) below field ( A ). The edited settings in field A will not be applied unless the [Set] button ( B ) below field ( A ) is clicked. In the same manner as above, click the [Set] button ( D ) below field C when completing the setting items in field C .
9.3 About the setup menu window Note • SW155, SW152, SW115, SF135, SF132, SP105, and SP102 do not support MPEG-4. N B C D E F G H I J K L M A [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Basic] button Displays the “Basic” page.
[Advanced func.] button SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 NP502 NP502 SW1 15 SW1 15 Displays the “Advanced func.
10 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, SD memory card *1 and the logs *1 can be configured on the “Basic” page. The “Basic” page has 3 tabs; the [Basic] tab, the [SD memory card] tab *1 and the [Log] tab *1 .
• Available number of characters: 0 - 20 characters • Unavailable characters: " & • Default: Varies as follows depending on the model in use.
• In: Applies summer time. An asterisk (*) will be displayed on the left side of the displayed time and date. • Out: Does not apply summer time. • Auto: Applies summer time in accordance with the settings for “Start time & date” and “End time & date” (month, week, day of the week, time).
[Upside-down] SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 NP502 NP502 SW1 15 SW1 15 Select “On” or “Off” to determine whether or not to turn the image upside-down. • Default: Off [Indicator] Determine whether or not to use the following indicators.
The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443 *3 , 995, 10669, 10670 [Automatic installation of viewer software] Determine whether or not to install the viewer software from this camera.
10.2 Configure the settings relating to the SD memory card [SD memory card] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) Click the [SD memory card] tab on the “Basic” page.
The settings relating to the SD memory card can be configured on this page. SD memory card [SD memory card] Select “Use” or “Not use” to determine whether or not to use the SD memory card.
IMPORTANT • Select “Not use” when operating without a SD memory card. • When the setting is changed between “Use” and “Not use ” while another user is during operation, the operation will be canceled. • Before removing the SD memory card from the camera, it is necessary to select “Not use” first.
Common [Remaining capacity notification] When the E-mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card, select a level to be notified at from the following.
• File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial number” • Available number of characters: 1 - 8 characters • Unavailable characters: " & * / : ; < > ? | Note • When “H.
• When “H.264” is selected for “Recording format”, select the image capture size for “H.264 recording” - “Image capture size” on the [SD memory card] tab. • When “Alarm input” is selected for “Save trigger”, images will be saved with the image capture size selected on the [Alarm] tab of the “Alarm” page.
64kbps/ 128kbps/ 256kbps/ 384kbps/ 512kbps/ 768kbps/ 1024kbps/ 1536kbps/ 2048kbps/ 3072kbps/ 4096kbps • Default: 1536kbps [Image quality] Select the quality for H.
– Save/obtain images recorded using the SD memory recording function of Panasonic network disk recorder – Play/download images on the SD memory card • When an SD memory card is formatted while another user is in operation, the operation will be canceled.
10.3 Access copy images saved on the SD memory card onto the PC [SD memory card images] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) Click the [SD memory card] tab on the “Basic” page.
Possible number of JPEG images that can be saved on the SD memory card (as indications) IMPORTANT • The numbers on the following table are just indications. They are not actual numbers of images that can be saved on the SD memory card. Numbers will differ according to photographic subject to be saved.
Image capture size: 1280x720 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 32 GB 76,800 102,400 128,000 140,800 166,400 16 GB 38,400 51,200 64,000 70,400 83,200 8 GB 19,200 25,600.
Image capture size: 800x600 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 32 GB 102,400 160,000 192,000 243,200 281,600 16 GB 51,200 80,000 96,000 121,600 140,800 8 GB 25,600 40,0.
Image capture size: VGA Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 32 GB 160,000 224,000 256,000 288,000 320,000 16 GB 80,000 112,000 128,000 144,000 160,000 8 GB 40,000 56,000.
Image capture size: 640x360 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 32 GB 192,000 281,600 332,800 358,400 409,600 16 GB 96,000 140,800 166,400 179,200 204,800 8 GB 48,000 70.
Image capture size: QVGA Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 32 GB 384,000 416,000 432,000 448,000 480,000 16 GB 192,000 208,000 216,000 224,000 240,000 8 GB 96,000 104,.
Image capture size: 320x180 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 32 GB 460,800 524,800 563,200 576,000 614,400 16 GB 230,400 262,400 281,600 288,000 307,200 8 GB 115,200 .
10.4 Configure the settings relating to the logs [Log] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) Click the [Log] tab on the “Basic” page. ( ® page 42, page 44) The settings relating to the log list can be configured in this section.
Select “On” or “Off” and designate the destination folder in the same manner as for “Alarm”. Note • When “Recording format ” is set to “H.264”, “Save logs ” is set to “On” or “Off” depending on the setting of “Save trigger”.
10.4.1 How the logs and images are saved depending on the settings for “Alarm” [Log] tab [SD memory card] tab Logs and associated images Alarm: Save logs SD memory card Save trigger On Use Alarm input • Logs: Up to 5,000 logs will be kept.
10.4.2 How the logs and images are saved depending on the settings for “Manual/Schedule” [Log] tab [SD memory card] tab Logs and associated images Manual/ Schedule: Save logs SD memory card Save trigger Overwrite On Use Manual/ Schedule On • Logs: Up to 5,000 logs will be kept.
[Log] tab [SD memory card] tab Logs and associated images Manual/ Schedule: Save logs SD memory card Save trigger Overwrite Off Use Manual/ Schedule On • Logs: Will not be saved. • Images: Will be saved. When the remaining capacity of the SD memory card becomes insufficient, the older images will be overwritten by the newer images.
10.4.3 How the logs and images are saved depending on the settings for “FTP error” [Log] tab [SD memory card] tab Logs and associated images FTP error: Save logs SD memory card Save trigger On Use FTP error • Logs: Up to 5,000 logs will be kept.
11 Configure the settings relating to images and audio [Image/Audio] Note • SW155, SW152, SW115, SF135, SF132, SP105, and SP102 do not support MPEG-4. SW314 SW314 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SP105 SP105 SP102 SP102 SW1 15 SW1 15 : • The “Image” page is displayed instead of the “Image/Audio” page.
– “On” is not selected for “Activation” of “Priority stream”, and “JPEG” is not selected for “Stream type”. ( ® page 157) • Check the following before changing the picture (camera) mode setting from a 3 mega pixel setting to a 1.
11.3 Configure the settings relating to JPEG images [JPEG/H.264] (or [JPEG/MPEG-4]) Note • SW155, SW152, SW115, SF135, SF132, SP105, and SP102 do not support MPEG-4.
[Image capture size] Select the image capture size to display the JPEG image on the “Live” page for the first time. Aspect ratio SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L .
11.4 Configure the settings relating to H.264 images [JPEG/H.264] Note • SW155, SW152, SW115, SF135, SF132, SP105, and SP102 do not support MPEG-4. Click the [JPEG/H.264] tab on the “Image/Audio” page. ( ® page 42, page 44) [JPEG/H.264] tab will be displayed when “H.
Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc. in this section. Refer to page 86 and page 77 for the settings relating to MPEG-4 images and JPEG images respectively.
[Video encoding format] SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SP302 SP302 NP502 NP502 Select H.264 for the video encoding format. • H.264: H.264 will be set for the video encoding format.
Aspect ratio 4:3 H.264(1) QVGA/VGA/800x600 *1 /1280x960 *2 H.264(2) QVGA/VGA Aspect ratio 16:9 H.264(1) 320x180/640x360/1280x720 *2 H.264(2) 320x180/640x360 Picture (Camera) mode NP502 NP502 1.3 mega pixel (VGA) [4:3] H.264(1) QVGA/VGA/1280x960 H.264(2) QVGA/VGA 1.
[Max bit rate (per client)*] Select a H.264 bit rate per a client from the following. When “Best effort” is selected for “Transmission priority”, set the maximum and minimum bit rates.
[Unicast port1(Image)] *5 SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 NP502 NP502 /[Unicast port] *5 SW314 SW314 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SP105 SP105 SP102 SP102 SW1 15 SW1 15 Enter the unicast port number (used to transmit images from the camera).
• On: Images are temporarily stored on the computer and are displayed smoother. • Off: Images are displayed in real-time and are not stored on the computer. • Default: On IMPORTANT • If it appears that there is a delay in the images being displayed, select “Off”.
11.5 Configure the settings relating to MPEG-4 images [JPEG/MPEG-4] Note • SW155, SW152, SW115, SF135, SF132, SP105, and SP102 do not support MPEG-4. Click the [JPEG/MPEG-4] tab on the “Image/Audio” page. ( ® page 42, page 44) The “JPEG/MPEG-4” tab will be displayed when “MPEG-4” is selected for “Video encoding format”.
Configure the settings relating to MPEG-4 image such as “Max bit rate (per client)*”, “Image capture size”, “Image quality”, etc. in this section. Refer to page 77 and page 79 for the settings relating to JPEG images and H.264 images respectively.
[Video encoding format] SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SP302 SP302 NP502 NP502 Select MPEG-4 for a video format. • H.264: H.264 will be set for the video encoding format.
[Transmission priority] Select a transmission priority for MPEG-4 images from the following. • Constant bit rate: MPEG-4 images will be transmitted with the bit rate selected for “Max bit rate (per client)*”. • Frame rate: MPEG-4 images will be transmitted with the frame rate selected for “Frame rate*”.
0.2s/ 0.25s/ 0.33s/ 0.5s/ 1s/ 2s/ 3s/ 4s/ 5s • Default: 1s [Transmission type] Select the transmission type of MPEG-4 images from the following. • Unicast port (AUTO): Up to 14 users can access a single camera concurrently.
Note • When audio is transmitted from the camera, the port number to be used will be the multicast port number plus “1000”. [Multicast TTL/HOPLimit] *2 Enter the multicast TTL/HOPLimit value.
11.6 Configure the settings relating to image adjust, zoom, extra optical zoom, extra zoom, focus, back focus, privacy zone and VIQS [Image quality] Click the [Image quality] tab on the “Image/Audio” page.
[Extra optical zoom] SW355 SW355 SW352 SW352 SF335 SF335 SW314 SW314 SP305 SP305 Click the [Setup>>] button to display the setup menu that can configure the settings relating to extra optical zoom. The setup menu will be displayed in a newly opened window.
IMPORTANT • Image adjustment functions are activated for the angle of view in the aspect ratio of 4:3 even while “16:9” is being selected for “Aspect ratio”. [Super Dynamic(SD)] Select “On” or “Off” to determine whether or not to activate the super dynamic function.
• On: The super dynamic function will work. • Off: The super dynamic function will not work. • Default: On Note • When the following are observed depending on the light condition, select “Off” for “Super Dynamic(SD)”.
Off: SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 SW314 SW314 SW155 SW155 SW152 SW152 Note • When “Off” is selected for “Super Dynamic(SD)”, the interactive control with face detection is deactivated. [Adaptive black stretch] Select “On” or “Off” to determine whether or not to activate the darkness compensation function.
Note SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 SW314 SW314 : • When a faster shutter speed is selected (up to 1/10000), it is possible to capture a fast moving object with less blur. • When a faster shutter speed is selected, the sensitivity will become lower.
• When “Off” is selected for “AGC” or “ELC(Maximum exposure time)” is set to a setting other than “ELC(1/30s)”, this setting is set to “Off(1/30s)”. [Day & Night(IR)] SW355 SW355 SW316L SW316L SW316 SW316 Select switching between the color mode and the black & white mode from the following.
• Default: Auto(High) Note • “IR LED Light” can be used when “On” or “Auto2(IR Light)” are selected for “Day & Night(IR)”. • Adjust the “IR LED Light ” settings according to factors such as the setting conditions or distance from the subject.
[Aperture level] Adjust the aperture level (outline compensation). Images will be sharper when the cursor is moved in the “+” direction, and will be softer when the cursor is moved in the “-” direction. Click the [Reset] button to reset the color to the default.
IMPORTANT • Image adjustment functions are activated for the angle of view in the aspect ratio of 4:3 even while “16:9” is being selected for “Aspect ratio”. [Wide dynamic range (WDR)] Select “On” or “Off” to determine whether or not to activate the wide dynamic range function.
IMPORTANT • When the wide dynamic range function is activated, noise may be increased in the dark area of the object. • The setting is available only when “Outdoor scene”, “Indoor scene (50 Hz)” or “Indoor scene (60 Hz)” is selected for “Light control mode”.
• Outdoor scene: Depending on the brightness level (illuminance), the iris will automatically be controlled together with the shutter speed adjustment to control light. When shooting a bright subject such as outdoor, etc., select this parameter. Be aware that flicker may occur when a subject is under fluorescent lighting.
• Auto1(Normal): The camera automatically switches between the color mode and the black & white mode in accordance with picture brightness (luminance). The black & white mode will automatically be selected when the lighting condition becomes darker, while the color mode will automatically be selected when it becomes brighter.
When the cursor is moved in the “+” direction, the blue color will become thicker. When the cursor is moved in the “-” direction, the blue color will be thinner.
A B C A. Image in the aspect ratio of “4:3” B. Areas where the image is not displayed when “16:9” is selected for the aspect ratio C. Image in the aspect ratio of “16:9” (Being cut out fro.
IMPORTANT • Image adjustment functions are activated for the angle of view in the aspect ratio of 4:3 even while “16:9” is being selected for “Aspect ratio”. [Adaptive black stretch] Select “On” or “Off” to determine whether or not to activate the darkness compensation function.
[Back light compensation (BLC)] Select “On” or “Off” to determine whether or not to activate the back light compensation (BLC) function. The back light compensation function can compensate back light by setting mask areas on brighter parts of images.
[Auto slow shutter] The electronic sensitivity enhancement (sensitivity up) can be carried out by adjusting the storage time of MOS. The following are available for the recording duration. SF135 SF135 SP105 SP105 : Off(1/30s), Max.2/30s, Max.4/30s, Max.
[Blue gain] Adjust the blue color of images. When the cursor is moved in the “+” direction, the blue color will become thicker. When the cursor is moved in the “-” direction, the blue color will be thinner. Click the [Reset] button to reset the color to the default.
IMPORTANT • Image adjustment functions are activated for the angle of view in the aspect ratio of 4:3 even while “16:9” is being selected for “Aspect ratio”.
[Super Dynamic(SD)] Select “On” or “Off” to determine whether or not to activate the super dynamic function. Refer to the description “Super Dynamic function” about the super dynamic function. • On: The super dynamic function will work. • Off: The super dynamic function will not work.
[Face SD] With the “Face SD” setting, if a person's face is dark and difficult to see, by combining the face detection and Super Dynamic functions, the area with the face in the image can be corrected to become brighter and easier to see. • On: The interactive control with face detection will work.
Note • When a faster shutter speed is selected (up to 1/10000), it is possible to capture a fast moving object with less blur. • When a faster shutter speed is selected, the sensitivity will become lower. Smear also may appear under bright light condition.
• Since the color compensation technology is used for Auto3(Super Chrome Compensation(SCC)), some colors may look different from the actual objects depending on the light condition. [Level] Select the threshold illuminance level (brightness) to switch between the color mode and the black & white mode.
• Default: 128 [Blue gain] Adjust the blue color of images. When the cursor is moved in the “+” direction, the blue color will become thicker. When the cursor is moved in the “-” direction, the blue color will be thinner. Click the [Reset] button to reset the color to the default.
11.6.5 Set mask areas When “Off” is selected for “Super Dynamic(SD)” SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 SW314 SW314 SW155 SW155 SW1 15 SW1 15 SW152 SW152 NP502 NP502 /“Wide dy.
2. Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image quality] tab will be divided into 48 (6x8) SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342.
• When “16:9” is selected for the aspect ratio of JPEG/H.264, the image will be displayed clipped from the image of “4:3”. Therefore even when “16:9” is set, the brightness of the masked area will affect the image. It is recommended that the aspect ratio should be once set to “4:3” before masking.
11.7 Configure the focus setting (Focus setup menu) (SW355, SW352, SF346, SF336, SP306) Click the [Setup>>] button of “Focus” on the [Image quality] tab of the “Image/Audio” page. ( ® page 92) Adjust the focus setting by moving the lens focus to the appropriate position.
11.8 Adjust the zoom and focus (SW316L, SW316) Click the [Setup>>] button of “Zoom/Focus adjustment” on the [Image quality] tab of the “Image/Audio” page. ( ® page 92) It is possible to adjust the angular field of view and the focus of the lens using the zoom/focus function.
Note • The red area of the slider and angular field of view adjustment outline represents optical zoom (x1.0 - x3.2), and the yellow area represents extra optical zoom (x3.5 - x6.4). In the extra optical zoom area the zoom ratio changes in x0.32 increments.
11.9 Back focus setting (Back focus setup menu) (NP502, NW502S) Click the [Setup>>] button of “Back focus” on the [Image quality] tab of the “Image/Audio” page. ( ® page 92) Adjust the back focus by moving the CCD of the camera to the appropriate position.
11.10 Adjust the angular field of view using the extra optical zoom function (SW355, SW352, SF335, SW314, SP305) Click the [Setup>>] button of “Extra optical zoom” on the [Image quality] tab of the “Image/Audio” page. ( ® page 92) It is possible to adjust the angular field of view using the extra optical zoom function.
11.11 Adjust the angular field of view using the extra zoom function (SW155, SW152, SF135, SP105, SW115) Click the [Setup>>] button of “Extra zoom” on the [Image quality] tab of the “Image” page. ( ® page 92) It is possible to adjust the angular field of view using the extra zoom function.
11.12 Configure the settings relating to the privacy zone (Privacy zone setup menu) Click the [Setup>>] button of “Privacy zone” on the [Image quality] tab of the “Image/Audio” page. ( ® page 92) When there is a zone that you do not want to display, set the zone as a privacy zone not to be displayed.
11.13 Configure the VIQS setting Click the [Setup>>] button of “VIQS” on the [Image quality] tab of the “Image/Audio” page. ( ® page 92) VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to change the images of a specified area.
Note • Refer to page 129 for setting procedure of the VIQS area. 128 Operating Instructions 11 Configure the settings relating to images and audio [Image/Audio].
11.14 Configure the VIQS area The VIQS area is specified by following the steps below. 1. Drag the mouse on the screen to specify the area. → The specified area is displayed with a white frame. Note • A selectable area is limited. 2. Select [On]/[Off] to activate/deactivate a distributed image of [VIQS(H.
11.15 Configure the settings relating to audio [Audio] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, NP502, NW502S) Click the [Audio] tab on the “Image/Audio” page. ( ® page 42, page 44) The settings relating to audio can be configured on this page.
[Audio encoding format] Select the audio encoding format from G.726 and G.711. • Default: G.726 Note • G.711 is available only when “Mic input” is selected for “Audio transmission/reception”. [Audio bit rate] Select “16kbps” or “32kbps” for the audio bit rate used to transmit/receive audio data.
Note • When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected, audio interruption may be diminished even though the delay time will be longer. Select the interval according to the network environment.
12 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. ( ® page 42, page 44) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen.
• Available number of characters: 1 - 128 characters • Default: None (blank) SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 SW314 SW314 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SW1 15 SW1 15 : To access the cameras using the HTTPS protocol, enter as follows: Example of entry: https://192.
13 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the VMD area settings, and the alarm occurrence notification can be configured on this page. The “Alarm” page has 3 tabs; the [Alarm] tab, the [VMD area] tab and the [Notification] tab.
• AUX output: AUX output will be supplied. The [AUX] buttons will be displayed on the “Live” page. • Exposure output NP502 NP502 : CCD exposure timing pulse output will be supplied (Close output is only supplied during CCD exposure).
13.2 Configure the settings relating to the alarm image [Alarm] Click the [Alarm] tab on the “Alarm” page. ( ® page 42, page 44) The settings relating to the alarm image to be transmitted to an FTP server can be configured in this section. The alarm image will be transmitted to an FTP server.
• Available number of characters: 1 - 32 characters • Unavailable characters: " & * / : ; < > ? | • Default: None (blank) [Post alarm] • Transmission interval Select the transmission interval for the alarm image transmission to the FTP server from the following.
• Default: 5 Normal *1 SW352 SW352 SF342 SF342 SP302 SP302 SW152 SW152 *2 SW355 SW355 SF346 SF346 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SW155 SW155 SF135 SF135 SP105 SP105 NP502 NP502 SW1 15 SW1 15 13.3 Configure the settings relating to H.
13.4 Configure the settings relating to the alarm output terminal [Alarm] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, NP502, NW502S) Click the [Alarm] tab on the “Alarm” page. ( ® page 42, page 44) The settings relating to the alarm output terminal can be configured in this section.
13.5 Change the AUX name [Alarm] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, NP502, NW502S) Click the [Alarm] tab on the “Alarm” page. ( ® page 42, page 44) The names of “AUX”, “Open” and “Close” on the “Live” page can be changed.
• Depending on the network environment, notification may be delayed even when “Real time” is selected for “Alarm status update mode” on the [Basic] tab of the “Basic” page ( ® page 48). • The motion detection function is not the dedicated function to prevent thefts, fires, etc.
[Detection area] Adjust the size of the VMD area using the slider. The smaller the selected value is, the higher the sensitivity of VMD area becomes. The current value (1-10) will be displayed on the right of the slider. • Default: 1 [Detection sensitivity] Adjust the sensitivity of motion detection in the VMD area using the slider.
1. Set the video motion detection area by dragging the mouse on the screen. → The designated area will become the VMD area “1(White)” and the outline will be displayed. When 2 - 4 VMD areas are set, each area will be numbered in order. The areas will be identified by the respective outline colors.
3. Click the [Set] button after completing the settings. IMPORTANT • The setting will not be applied unless the [Set] button is clicked. 4. To invalidate the VMD area, click the [Set] button after selecting “Off” for “Status” of the VMD area to be invalidated.
[E-mail notification] Select “On” or “Off” to determine whether or not to provide notification by E-mail according to the settings for the “Alarm” and “Diag.
Note SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 NP502 NP502 SW1 15 SW1 15 : • Notification E-mail will be sent with the message “The capacity of the SD memory card is full.
Note • When “On” is selected, notification of the alarm occurrence will be provided to the registered destination server addresses in order (to IP address 1 first, to IP address 8 last).
14 Configure the setting relating to the image recognition [Advanced func.] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SW314, SP306, SP305, SP302, SW155, SW152, SF135, SF132, NP5.
The XML notification notifies the server of face detection information in XML format. XML notification [XML notification] Select “On” or “Off” to determine whether or not to notify face detection information using XML. • Default: Off [Notification data] Select the type of data notification.
Note • When [Notification data] is set to “Detection info.(Original)”, the [Notification interval] can only be set to “1s” or “2s”. Destination setting for XML notification [Destination address] Configure the IP address or the host name of the destination for XML notification.
IMPORTANT • The face detection function shall not guarantee the detection of faces in an image. The face detection accuracy varies with imaging conditions. Face detection [Face detection] Determine whether or not to enable the face detection function.
15 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.
• For other devices such as network disk recorders, unless otherwise stated, Digest authentication is not supported. (As of June, 2012) [User name] Enter a user name. • Available number of characters: 1 - 32 characters • Unavailable characters: " & : ; [Password] [Retype password] Enter a password.
The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. • Default: Off [IP address] Enter the IP address of the PC to be allowed to access the camera.
The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concurrently. Priority stream [Activation] Select “On” or “Off” to determine whether or not to use the priority stream.
[Refresh interval*] Select the refresh interval from the following. This setting is validated only when “JPEG” is selected for “Stream type”. SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF.
16 Configure the settings of the servers [Server] The settings relating to the E-mail server, the FTP server and the NTP server can be configured on this page.
• Default: None (blank) IMPORTANT • When entering the host name for “SMTP server address” or “POP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network” page. ( ® page 163) [Authentication] • Type Select the authentication method to send E-mails from the following.
The settings relating to the FTP server used to transmit the alarm images can be configured on this page. [FTP server address] Enter the IP address or the host name of the FTP server. • Available number of characters: 1 - 128 characters • Available characters: Alphanumeric characters, the colon (:), the period (.
16.3 Configure the settings relating to the NTP server [NTP] Click the [NTP] tab on the “Server” page. ( ® page 42, page 44) The settings relating to the NTP server such as the NTP server address, port number, etc. can be configured on this page.
IMPORTANT • When entering the host name for “NTP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network” page.
17 Configuring the network settings [Network] The network settings and the settings relating to DDNS (Dynamic DNS), SNMP (Simple Network management Protocol), and FTP image transfer can be configured on the “Network” page. The “Network” page has 4 tabs; the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP img.
IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function.
Note • When “Auto(AutoIP)” is selected and the IP address cannot be obtained from the DHCP server, an IP address not used in the same network will be searched within 169.254.1.0 - 169.254.254.255. [IP address(IPv4)] When not using the DHCP function, enter the IP address of the camera.
Note • When connecting to the manually configured IPv6 address beyond the router, use an IPv6 compatible router and turn on the automatic IPv6 address assignment function. In this case, it is necessary to configure IPv6 address including prefix information provided from the IPv6 compatible router.
UPnP This camera support UPnP (Universal Plug and Play). By using the UPnP function, it becomes possible to configure the following automatically. • Configuration of the port forwarding function of the router (However, a router supporting UPnP is required.
HTTPS (SW355, SW352, SW316L, SW316, SW314, SW155, SW152, SF135, SF132, SW115) It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function. Refer to page 171 for how to configure the HTTPS settings. [CRT key generate] CRT key ( SSL encryption key) used for the HTTPS protocol is generated.
• Default: 443 The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 554, 995, 10669, 10670, 59000-61000 Note • The camera will restart after the connection setting is changed.
• The port forwarding function changes a global IP address to a private IP address, and “Static IP masquerade” and “Network Address Translation (NAT)” have this function.
17.2 Configure the HTTPS settings (SW355, SW352, SW316L, SW316, SW314, SW155, SW152, SF135, SF132, SW115) Note • WV-SW355R and WV-SW352R do not support the HTTPS function.
Generation of the CRT key (SSL encryption key) ( ® page 172) Generation of the self-signed certificate ( ® page 173) Generation of CSR (Certificate Signing Request) ( ® page 175) Installation of th.
• When the CRT key is updated, the log of the previous CRT key is saved. When the [History] button of “Current CRT key” on the “CRT key generate” dialog box is clicked, the “Previous CRT key” dialog box will be displayed, and it is possible to check the key size and generation time & date of the previous key.
Item Description Available number of characters [Locality] Enter the locality name. (Omission is OK.) 128 characters [Organization] Enter the organization name. (Omission is OK.) 64 characters [Organizational Unit] Enter the unit name of the organization.
• When the [Confirm] button is clicked, the registered information of the self-signed certificate (security certificate) will be displayed in the “Self-signed Certificate - Confirm” dialog box. • When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will be deleted.
1. Click the [Execute] button of “CA Certificate - Generate Certificate Signing Request”. → The “CA Certificate - Generate Certificate Signing Request” dialog box will be displayed. 2. Enter the information of the certificate to be generated.
Note • This camera generates the CSR file in the PEM format. 17.2.4 Installation of the server certificate IMPORTANT • If the CSR file is not generated, it is impossible to install the server certificate (security certificate). For the installation, the server certificate issued by CA is required.
• When the server certificate has expired, the HTTPS function will become unavailable. When the camera is restarted, the connection protocol will be changed to HTTP. Update the server certificate before it expires. • The expiration date of the server certificate can be checked by double-clicking the server certification file issued by CA.
IMPORTANT • When the HTTPS port number is changed from “443”, enter “https://IP address of the camera + : (colon) + port number” in the address box of the browser. ( Example: https://192.168.0.11:61443) • When the camera is in a local network, configure the proxy server setting of the web browser (under [Internet Options.
2. When the security alert window is displayed, click “Continue to this website (not recommended).” → Enter the user name and password. The “Live” page will be displayed. Note • If this window is displayed when accessing a device other than the camera or a website, a security problem may have occurred.
4. Click “Install Certificate...”. Note • If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet Explorer] ® click [Run as Administrator].
5. Click “Next” displayed on “Certificate Import Wizard”. 6. Select “Place all certificates in the following store”, and click “Browse...
7. Select “Trusted Root Certificate Authorities”, and click “OK”. 8. Click “Next”. Operating Instructions 183 17 Configuring the network settings [Network].
9. Click “Finish”. 10. Click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed.
11. Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. 17.4 Configure the settings relating to DDNS [DDNS] Click the [DDNS] tab on the “Network” page.
17.4.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) A C A B E D D B C E A. DNS server B. Internet C. Provider D. “Viewnetcam.com” service server E. Remote site Global address is changed. The contracted provider allocates a global address to the router (or the camera).
• Depending on the provider, local addresses may be allocated. In this case, the DDNS service is unavailable. Refer to the contract provider for further information. [DDNS] Select the DDNS service to determine whether or not to use DDNS. • Off: Does not use the DDNS function.
17.4.3 Procedure to register information for the “Viewnetcam.com” service 1. Select [Viewnetcam.com] for [DDNS] and click the [Set] button. → A URL is displayed in [Your Account Link]. If a URL is not displayed in [Your Account Link], confirm the camera's network settings and Internet connection, then click [Set] again.
• If access often fails due to the change in the global address of router, set a smaller value for “Access interval”. 17.4.4 Checking the information registered for the “Viewnetcam.com” service It is possible to check if the camera has been registered for the “Viewnetcam.
Enter in the form of “(host name). (domain name)”. • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-). • Default: None (blank) Note • Refer to the network administrator for further information about the available host names.
17.6 Configure the settings relating to the FTP periodic image transmission [FTP img. trans.] Click the [FTP img. trans.] tab on the “Network” page. ( ® page 42, page 44) The settings relating to the periodic transmission of images to an FTP server can be configured on this page.
• Default: Off [Directory name] Enter the directory name where the images are to be saved. For example, enter “/img” to designate the directory “img” under the root directory of the FTP server.
• Default: VGA *1 SW352 SW352 SF342 SF342 SP302 SP302 SW152 SW152 *2 SW355 SW355 SF346 SF346 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SW155 SW155 SF135 SF135 SP105 SP105 NP502 NP502 SW1 15 SW1 15 17.7 Configure the schedule settings of the FTP periodic image transmission [FTP img.
3. Click the [Set] button after completing the settings. → The result will be displayed at the bottom of the window. 17.7.2 How to delete the set schedule 1.
2. Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted. Operating Instructions 195 17 Configuring the network settings [Network].
18 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission (Alarm input will be received only in the specified schedule.) • VMD permission (Video motion detection will be active only in the specified schedule.
Up to 5 schedules can be set. 1. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule.
• Alarm permission SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 NP502 NP502 : Alarm input (terminal alarm) will be received during the period of the schedule. • VMD permission: The video motion detection (VMD) function will be active during the period of the schedule.
19 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has 4 tabs; the [System log] tab, the [Upgrade] tab, [Status] tab and the [Default reset] tab.
[Description] The descriptions about the system log will be displayed. Refer to page 204 for further information about the system logs. 19.2 Upgrade the firmware [Upgrade] Click the [Upgrade] tab of the “Maintenance” page. ( ® page 42, page 44) The current firmware can be checked and upgraded to the latest version on this page.
3. Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade. Note • Note that the settings cannot be restored after an initialization is operated. 4. Click the [Execute] button.
The status of this camera can be checked on this page. [Viewnetcam.com] • Server: The URL of the “Viewnetcam.com” service server will be displayed. • Status: The registration status for the “Viewnetcam.com” will be displayed. • Personal(Camera) URL: The URL of the camera registered for “Viewnetcam.
The settings and the HTML data of the camera can be initialized and reboot of the camera can be performed on this page. [Reset to the default (Except the network settings)] Click the [Execute] button to reset the settings to the default. Note that the network settings will not be reset.
20 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly. Failed to find the POP3 server.
Category Indication Description Internal error Undefined error. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Viewnetcam.
Error indications relating to NTP Category Indication Description Connection error No response from the NTP server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. • The NTP server may be down.
Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm protocol notification error Failed to find destination of notification • The IP address of the destination of notification may be incorrect.
21 Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below. Symptom Cause/solution Reference pages Cannot access from the web browser.
Symptom Cause/solution Reference pages Cannot access from the web browser. • Is the same IP address provided to other devices? Are there contradictions between the address and the network subnet to .
Symptom Cause/solution Reference pages • Is the setting of port forwarding configured for the router? To enable the access to the camera via the Internet, it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function.
Symptom Cause/solution Reference pages It takes time to display the screen. SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 SW314 SW314 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SW1 15 SW1 15 : • Are you accessing the camera in the HTTPS mode? In this mode, the refresh interval becomes slower due to decode procession.
Symptom Cause/solution Reference pages SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 SW314 SW314 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SW1 15 SW1 15 : • Did you access “http://” while using the HTTPS function? To use the HTTPS function, access “https://”.
Symptom Cause/solution Reference pages No image is displayed. / Older images or logs are displayed. • When [Every time I visit the webpage] is not selected for [Check for newer versions of stored pages:] in the [Temporary Internet Files] section, images sometimes may not be displayed on the “Live” page.
Symptom Cause/solution Reference pages Images cannot be saved on the SD memory card. Failed to write/read data on the SD memory card. SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L.
Symptom Cause/solution Reference pages The alarm occurrence indication button, the [AUX] buttons* 1 and the SD recording status indicator* 2 on the “Live” page* 1 do not display the current status in real time.
Symptom Cause/solution Reference pages H.264 (or MPEG-4*) images are not displayed. * SW155, SW152, SW115, SF135, SF132, SP105, and SP102 do not support MPEG-4. • When “Network Camera View 4S” is deleted from a PC on which both the viewer software “Network Camera View 3” and “Network Camera View 4” are installed, H.
Information Bar Depending on the OS installed on the PC, the following may occur. Follow the instructions below when the following has occurred. By performing the following solutions, other applications may not be affected.
Symptom Cause/solution Reference pages The following message is displayed on the information bar. “This webpage wants to install the following add-on: `nwcv4Ssetup.exe' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer 9 or Internet Explorer 10) • Select [Install].
22 Directory structure of drive B (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) Drive B FTP ALARM 100101 100102 File name.01 0123 100101 12.01 100101 12.02 LOCAL PULL File name.
For U.S. and Canada: Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www .panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic W ay , Secaucus, New Jersey 07094 U.S.
An important point after buying a device Panasonic WV-SP100 Series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Panasonic WV-SP100 Series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Panasonic WV-SP100 Series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Panasonic WV-SP100 Series you will learn all the available features of the product, as well as information on its operation. The information that you get Panasonic WV-SP100 Series will certainly help you make a decision on the purchase.
If you already are a holder of Panasonic WV-SP100 Series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Panasonic WV-SP100 Series.
However, one of the most important roles played by the user manual is to help in solving problems with Panasonic WV-SP100 Series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Panasonic WV-SP100 Series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
