Instruction/ maintenance manual of the product TG2382PW Panasonic
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Preparation Cordless Telephone Answering System Useful Information 2.4GHz Expandable Cordless Phone System Operating Instructions Model No. KX-TG2382B KX-TG2382PW KX-TG2383S Pulse-or-tone dialing capability Model shown is KX-TG2382B. PLEASE READ BEFORE USE AND SAVE.
2 Thank you for purchasing your new Panasonic cordless telephone. Please read IMPORTANT SAFETY INSTRUCTIONS on page 71 before use. Read and understand all instructions. Caller ID and Call Waiting Service, where available, are telephone company services.
3 For assistance, please call: 1-800-211-PANA(7262) For assistance, please call: 1-800-211-PANA(7262) For KX-TG2382B/KX-TG2382PW users KX-TG2382B/KX-TG2382PW includes two handsets and one base unit. You can expand the system by adding up to one additional handset.
Contents 4 Preparation For Best Performance ........................................................................ 6 Location of Controls .......................................................................... 7 Installation .....................
Transferring a Call ..............................................................................44 Conference Calls ................................................................................45 Call Share .......................................
For Best Performance 6 Battery charge A rechargeable Ni-MH battery powers the handset. Charge the battery for about 15 hours before initial use (p. 10). Base unit location/Noise Calls are transmitted between the base unit and the handset using wireless radio waves.
7 Preparation For assistance, please call: 1-800-211-PANA(7262) Charger unit CHARGE Indicator (p. 10) Charge Contacts (p. 11) CHA RGE EXPA NDAB LE TO 3 Location of Controls Base unit K X - T G 23 8 2 .
Location of Controls 8 Handset CALL CALL W A I T C LE AR CLEAR S P - P H ONE IN TER COM INTERCOM R E D IA L REDIAL FU N C TIO N FUNCTION T O N E TONE T A L K E D I T H O LD HOLD OF F FL ASH ASH MUTE P A USE 2 3 4 5 6 1 7 8 0 9 Back side Speaker Antenna Display (MUTE/FUNCTION) Button (p.
9 Preparation For assistance, please call: 1-800-211-PANA(7262) Installation Connections Base unit Charger unit • USE ONLY WITH Panasonic AC ADAPTOR PQLV10 (Order No. PQLV10Z). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.
Installation 10 Installing the Battery in the Handset Insert the battery into the handset as shown, matching the correct polarity ( # ). Press the battery down until it fits securely into the compartment ( $ ).
11 Preparation For assistance, please call: 1-800-211-PANA(7262) Recharge Recharge the battery when: —“ Recharge ” is displayed on the handset, —“ ” flashes on the display, or —the handset beeps intermittently while it is in use.
Belt Clip 12 Headset Jack Optional Headset H Plugging a headset into the handset allows a hands-free phone conversation. Please use only the Panasonic KX-TCA88 headset.
13 Preparation For assistance, please call: 1-800-211-PANA(7262) Programmable Settings How to select a function item from the menu Make sure the unit is not being used and the handset is lifted off the base unit. 1. Press (MUTE/FUNCTION) . • The main menu is displayed (p.
Programmable Settings 14 Useful information: • “ --------------- ” indicates the beginning or end of the function menu. • You can go back to the previous display by pressing Ü except when entering characters or numbers. To return to the main menu from the sub-menu I or sub-menu II , press Ü .
15 Preparation For assistance, please call: 1-800-211-PANA(7262) Date and Time “ ” flashes on the base unit display if the clock has not been set. The clock needs adjusting. Voice Day/Time Stamp: During playback, a synthesized voice will announce the day and time that each message was recorded.
Programmable Settings 16 Dialing Mode If you have touch tone service, set to “Tone”. If rotary or pulse service is used, set to “Pulse”. Your phone comes from the factory set to “Tone”. Make sure the unit is not being used and the handset is lifted off the base unit.
17 Preparation For assistance, please call: 1-800-211-PANA(7262) Line Mode The line mode is preset at the factory to “B”. Generally leave the line mode to “B”. If a change of the line mode setting is required by our customer call center or serviceman, change the line mode to “A”.
Programmable Settings 18 Auto Talk Feature The Auto Talk feature allows you to answer a call by lifting the handset off the base unit or the charger without pressing or . If you want to use this feature, turn the feature ON by programming. Your phone comes from the factory set to OFF.
19 Preparation For assistance, please call: 1-800-211-PANA(7262) Ringer Volume You can program the handset ringer volume to HIGH, MEDIUM, LOW or OFF. If set to OFF, the handset will not ring for external calls, and for internal calls it will ring at the LOW level.
Programmable Settings 20 LCD Contrast You can program the handset LCD contrast (6 levels). Your phone comes from the factory set to level 3. Make sure the unit is not being used and the handset is lifted off the base unit. 1 Press (MUTE/FUNCTION) . 2 Scroll to “ Initial set ” by pressing Ö or Ñ , and press á .
21 Preparation For assistance, please call: 1-800-211-PANA(7262) Preparing the Answering System Greeting Message You can record a personal greeting message of up to 2 minutes . If a greeting message is not recorded, one of two pre-recorded greetings will be played when a call is received (p.
Preparing the Answering System 22 To check the recorded greeting message Press (GREETING!CHECK) . • The greeting message will be played. To erase the recorded greeting message Press (GREETING!CHECK) , and then press (ERASE) while the message is being played.
23 Preparation For assistance, please call: 1-800-211-PANA(7262) If you select “Greeting only”, the unit will answer a call with the greeting message, and then hang up. The unit will not record any incoming messages. The display will show “ ” instead of the number of messages.
Preparing the Answering System 24 Number of Rings You can select the number of times the unit rings before the Answering System answers a call, from “2” to “7” or “Toll saver” * . The Answering System needs to be on. Your phone comes from the factory set to “4”.
25 Cordless Telephone For assistance, please call: 1-800-211-PANA(7262) For assistance, please call: 1-800-211-PANA(7262) (OFF) Microphone (PAUSE/REDIAL) (HOLD/INTERCOM/CLEAR) Display Receiver Back side Speaker 1 Press . 2 Dial a phone number. • The dialed number is displayed.
26 Making Calls To have a hands-free phone conversation (Using Digital Duplex Speakerphone) 1 Press . 2 Dial a phone number. • The dialed number is displayed. • After a few seconds, the display will show the length of the call and the battery strength.
27 Cordless Telephone For assistance, please call: 1-800-211-PANA(7262) To dial after confirming the entered number 1 Dial a phone number. • If you misdial, press (HOLD/INTERCOM/CLEAR) . One digit is erased. Dial the correct phone number. • To cancel, press (OFF) .
28 To adjust the receiver volume (HIGH, MEDIUM or LOW) or speaker volume (6 levels) while talking To increase, press Ñ . To decrease, press Ö . • Each time you press Ö or Ñ , the volume level will change. • The number of steps indicates the volume level.
29 Cordless Telephone For assistance, please call: 1-800-211-PANA(7262) Answering Calls When a call is received, the unit rings and “ Incoming call ” is displayed on the handset and the IN USE/HOLD indicator flashes quickly on the base unit.
30 Caller ID Service This unit is compatible with a Caller ID service offered by your telephone company. If you subscribe to a Caller ID service, the calling party’s information will be shown on the handset after the first ring.
1 Press Ö or Ñ to enter the Caller List. • The display will show, for example, the following. 2 To search from the most recent call, press Ö . To search from the oldest call, press Ñ . • To scroll between callers, press Ö or Ñ . 3 To exit the list, press (OFF) .
32 Using the Caller List TURNER,CINDY 1-234-456-7890 11:20A JAN12 ✕ 3 What “ √ ” means When the display shows “ √ ”, you have already viewed this calling information, answered the call or called back the caller. If the same caller calls again, the call entry with “ √ ” will be replaced with the new call entry.
33 Cordless Telephone For assistance, please call: 1-800-211-PANA(7262) Make sure the unit is not being used and the handset is lifted off the base unit. 1 Press Ö or Ñ to enter the Caller List. 2 Scroll to the desired caller by pressing Ö or Ñ . 3 Press á .
34 Using the Caller List The Caller ID Number Auto Edit Feature There are 3 patterns of phone number ( a , b , and c on p. 33). This feature allows your phone to automatically edit an in-coming Caller ID number into one pattern you preferred, and display the Caller ID number with that pattern on the handset automatically.
35 Cordless Telephone For assistance, please call: 1-800-211-PANA(7262) Storing Caller List Information in the Directory You can store phone numbers that are in the Caller List into the directory. Make sure the unit is not being used and the handset is lifted off the base unit.
36 1 Press Ö or Ñ to enter the Caller List. 2 Scroll to the caller you want to erase from the Caller List by pressing Ö or Ñ . 3 Press (HOLD/INTERCOM/CLEAR) . • A beep sounds and the information is erased. • To erase other items, repeat from step 2.
37 Cordless Telephone For assistance, please call: 1-800-211-PANA(7262) Directory You can store up to 30 names and phone numbers in the directory using the handset. All of the directory items are sorted by the first word in alphabetical order. You can make a call by selecting a name on the handset display.
T Tom Jones Tom Jo Tom To 38 Selecting characters to enter names The handset dialing buttons ( (0) to (9) ) can be used to enter letters and symbols. The letters are printed on the dialing buttons. Pressing each button selects a character as shown below.
39 Cordless Telephone For assistance, please call: 1-800-211-PANA(7262) Dialing from the Directory Make sure the unit is not being used and the handset is lifted off the base unit. 1 Press Ü or á to enter the directory list. • The display shows the number of stored items in the directory.
Editing Make sure the unit is not being used and the handset is lifted off the base unit. 1 Press Ü or á to enter the directory list. 2 Scroll to the directory item you want to change by pressing Ö or Ñ , and press á . • To search for the item by initial, see page 39.
41 Cordless Telephone For assistance, please call: 1-800-211-PANA(7262) Erasing Make sure the unit is not being used and the handset is lifted off the base unit. 1 Press Ü or á to enter the directory list. 2 Scroll to the directory item that you want to erase by pressing Ö or Ñ .
42 Intercom A 2-way intercom is possible between the handset and the base unit or between two handsets. You can call all handsets from the base unit at once. Page the desired unit(s) by entering the extension number, shown in the top right of each handset’s display (p.
43 Cordless Telephone For assistance, please call: 1-800-211-PANA(7262) During an intercom call: • If you have difficulty hearing the other party, decrease the speaker volume by pressing Ö or . • If an incoming call is being received, you will hear two tones (incoming call tone, p.
44 Transferring a Call You can transfer an external call between two handsets. To transfer a call from the handset 1 During a call, press (HOLD/INTERCOM/CLEAR) . • The IN USE/HOLD indicator flashes and the call is put on hold. 2 To page another handset, enter the extension number using the dialing button ( (1) to (3) ).
Call Share This feature allows the handset to join the existing external call. A handset user can join another handset user’s conversation. To join a conversation (Call Share) Press or . • A maximum of three parties including the outside party can join a conversation if all other extensions are not being used.
Talk <Mute> Muting Your Conversation Press (MUTE/FUNCTION) while talking. • The display on the right will be shown. • The other party cannot hear your voice but you can hear theirs. • To release the mute , press (MUTE/FUNCTION) on the handset.
47 Cordless Telephone For assistance, please call: 1-800-211-PANA(7262) FLASH Button Pressing (FLASH/CALL!WAIT) allows you to use special features of your host PBX such as transferring an extension call or accessing special telephone services (optional) such as call waiting.
Incoming Call Tone During an intercom call (p. 42), or while listening to messages on the handset (p. 52), you can be informed by two tones if a call arrives. If you set to ON, this incoming call tone will be heard for as long as the line rings. To delete the incoming call tone, set to OFF.
49 Answering System For assistance, please call: 1-800-211-PANA(7262) Automatic Answering Operation When the unit answers a call, a greeting message is played and the caller’s message is recorded. • The total recording time (including greeting message) is about 15 minutes .
50 Listening to Messages Press (MESSAGE!PLAYBACK) . • The unit announces the number of new messages, and plays back the new messages. • If old messages exist with new messages, only new messages will be played back. • When you have no new messages, the unit announces “ No new messages.
51 Answering System For assistance, please call: 1-800-211-PANA(7262) To stop operation Press (STOP) . • To resume playback, press the (MESSAGE!PLAYBACK) . • If you do not press any button for 60 seconds or if you press (STOP) again, the playback mode will be canceled.
52 Voice menu If no commands are entered after doing steps 1 and 2, or if no commands are entered after you heard new or all messages and “ End of final message ”, the following voice menu will be heard through the handset. “ Press 4 to play back new messages.
53 Answering System For assistance, please call: 1-800-211-PANA(7262) For assistance, please call: 1-800-211-PANA(7262) • The unit will announce the remaining recording time after playback, if it is less than 5 minutes. • If a call is being received during the remote operation, you will hear incoming call tones (p.
54 Remote Operation from a Touch Tone Phone You can operate the Answering System from any touch tone phone. A synthesized voice menu will guide you on how to operate the unit (p. 56). • To skip the voice menu and operate the unit directly, see page 57.
55 Answering System For assistance, please call: 1-800-211-PANA(7262) Remote Code The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit number (00–99) . The factory preset remote code is “ 11 ”.
56 Remote Operation from a Touch Tone Phone All message playback. All recorded messages are played back. At the end of the last message, “ End of final message ” is heard. The unit will announce the remaining recording time if it is less than 5 minutes.
57 Answering System For assistance, please call: 1-800-211-PANA(7262) Direct Remote Operation Once you have entered the remote code, you can also control your unit by direct commands instead of using the voice menu. To end the remote operation, hang up anytime.
Wall Mounting 58 This unit can be mounted on a wall phone plate. 2 Press the tabs in the direction of the arrows ( # ), then remove the wall mounting adaptor ( $ ). 3 Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor, then push it in the direction of the arrow ( # and $ ).
59 Useful Information For assistance, please call: 1-800-211-PANA(7262) 4 Connect the telephone line cord. Mount the unit, then slide down. • Raise the antenna. 5 To charge the handset battery: Fix the charge contacts ( # ) and insert the hook to the handset hole ( $ ).
$ # % 60 This unit will not function during a power failure. To connect a standard telephone on the same line, use the Panasonic T-adaptor KX-J66. To order, call the accessories telephone number on page 2. Standard Telephone Single-Line Telephone Jack T-Adaptor (KX-J66) Telephone Line Cord Adding Another Phone Wall Mounting Wall Template 2.
61 Useful Information For assistance, please call: 1-800-211-PANA(7262) Battery Replacement If “ Recharge ” is displayed and/or “ ” flashes after a few telephone calls even if the battery was fully charged, replace the battery with a new Panasonic N4HHGMB00001 or N4HHGMB00005 (HHR-P103) battery.
62 Canceling Registration/Re-registration Canceling the Handset Registration If you no longer need to use the handset or if you need to register the handset to a different base unit of the same model, it may be necessary to cancel the registration.
63 Useful Information For assistance, please call: 1-800-211-PANA(7262) Re-registering the Handset If you want to re-register the handset to the base unit or a different base unit of the same model, you need to register it to that base unit. The handset will be given a new extension number of that base unit.
Display message Cause & Remedy The battery needs to be charged. Recharge the battery (p. 10, 11). The battery has been discharged. The handset will not work. Charge the battery fully (p. 10, 11). The handset has lost communication with the base unit.
Display message Cause & Remedy When trying to store an item in the directory, the directory memory is full. To erase other items from the directory, see page 41. A handset button was pressed while the handset was on the base unit or the charger. Lift the handset and press the button again.
66 Troubleshooting Problem “ No link to base Move closer to base, try again ” is displayed and an alarm tone sounds. Static, sound cuts in/out, fades. Interference from other electrical units. The handset does not ring. The handset display is blank.
67 Useful Information For assistance, please call: 1-800-211-PANA(7262) Problem The unit does not display the caller’s name and/or phone number. The handset display exits the Caller List. You cannot page the handset or base unit. You cannot redial by pressing (PAUSE/REDIAL) on the handset .
68 Troubleshooting Problem The Answering System is on, but incoming messages are not recorded. “ ” is displayed and the ANSWER ON indicator flashes rapidly, and no new messages are recorded. You cannot access the Answering System from the base unit or the handset.
69 Useful Information For assistance, please call: 1-800-211-PANA(7262) General Problem The unit does not work. You cannot program items, such as the dialing mode. Cause & Remedy • Check the settings (p. 9–11). • Check whether the dialing mode setting is correct (p.
70 Problem You cannot register the handset at the base unit. “ Recharge ” is displayed, “” flashes or the handset beeps intermittently. “ Charge for 15h ” is displayed and the handset does not work.
71 Useful Information For assistance, please call: 1-800-211-PANA(7262) Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1 1. Read and understand all instructions.
72 FCC and Other Information CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions.
73 Useful Information For assistance, please call: 1-800-211-PANA(7262) If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible.
74 FCC and Other Information Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR.
75 Useful Information For assistance, please call: 1-800-211-PANA(7262) Index A Accessories ......................................... 2 Answering Calls ................................ 29 Answering System ............................ 49 Auto Talk Feature .
76 S Safety Instructions ............................ 71 Shipping product for service ............. 79 Specifications .................................... 76 SP-phone .......................................... 26 T Toll saver ........................
77 ✄ Panasonic Telephone Products Limited Warranty Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Co.
78 THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.
79 Useful Information For assistance, please call: 1-800-211-PANA(7262) For product service • Call 1-800-211-PANA(7262) for the location of an authorized servicenter. • Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.
Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc.
An important point after buying a device Panasonic TG2382PW (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Panasonic TG2382PW yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Panasonic TG2382PW - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Panasonic TG2382PW you will learn all the available features of the product, as well as information on its operation. The information that you get Panasonic TG2382PW will certainly help you make a decision on the purchase.
If you already are a holder of Panasonic TG2382PW, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Panasonic TG2382PW.
However, one of the most important roles played by the user manual is to help in solving problems with Panasonic TG2382PW. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Panasonic TG2382PW along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
