Instruction/ maintenance manual of the product KX-TG5971AL Panasonic
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This unit is compatible with Caller ID. T o use this feature, you must subscribe to the appropriate service of fere d by your telephone service provider . Please read these Operating Instr uctio ns before using the unit and save fo r future reference.
T able of Contents 2 Introduction Introduction. . . . . . . . . . . . . . . . . . . . . . . 3 About these operating instructions . . . . . 4 Expanding your phone system . . . . . . . . 6 Accessory informat ion . . . . . . . . . . . . . . 8 Important safety instruct ions .
Introduction 3 Introduction Thank you fo r purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future re ference. Att ach your purchase re ceipt here. Serial No. Date of purch ase (found on the bottom of the base unit) Name and address of dealer TG5971AL_5976AL.
Introduction 4 About these operating instructions Not able differences between KX-TG597 1AL and KX-TG5976AL These operating instructions can be used for the follow ing models: KX-TG5971AL features a mon ochrome display handset (KX-T GA590AL). KX-TG5976AL features a col or display handset with USB-support (KX-TGA591AL ).
Introduction 5 Monochrome disp lay model: KX-TGA590AL (included with KX- TG5971AL) Color display model: KX-TGA591 (include d with KX- TG5976AL) 1 Using the soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.
Introduction 6 Exp anding your phone system Y ou can expand the phone system by regist ering the following hand sets and other devices to a single base unit (KX-TG5971AL, KX-TG5976AL): max. 8 For further information or to order these handsets and devices, visit http://www .
Introduction 7 Handset feature overview for KX-TGA590AL and KX-TGA591AL Operations and features of th e 2 different accessory handsets have certain dif ferences as indicated in the table below .
Introduction 8 Accessory information Included accessori es *1 The handset cover comes attached to the handset. *2 Both of the USB cables function well.
Introduction 9 Additional/replacement accessories Note: L Y ou can exp and your phone system by regist ering additiona l compatible Panasonic units (page 6). GIGARANGE ® USB utility (Color display models only) The CD-ROM included with KX-TG5976AL an d KX-TGA591AL contains the GIGARANGE USB Utility .
Introduction 10 Import ant safety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury . 1. Read all instructions carefully . 2. Follow all warnings and instru ctions marked on the product.
Introduction 11 CAUTION: Installation L Never install telephone wiring during a lightning sto rm. L Never install telephone jacks in wet locations unless the ja ck is specifically designed for wet locations. L Never touch uninsulated telepho ne wires or terminals unless the telephone line has been disconnected a t the network interface.
Introduction 12 Notice L Please ensure that a separate telephone, not dependent on local power , i s available for emer gency use. L This equipment will be inop erable when mains power fails.
Introduction 13 L The product should b e kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C or greater than 40 °C.
Preparation 14 Setting up the base unit Connecting the AC adaptor and telephone line cord Connect the telephone line cord until it clicks into the base unit ( A ) and telephone line socket ( B ). Connect the AC adaptor cord by pressing the plug firmly ( C ).
Preparation 15 Setting up the handset Battery inst allation/replacement 1 Press the notch of the handset cover firmly, and slide it in th e direction of the arrow. L If necessary , remove the old battery . 2 Insert the battery ( A ), and press it down until it snaps into position ( B ).
Preparation 16 Battery level *1 KX-TG5971AL/KX-TGA590AL *2 KX-TG5976AL/KX-TGA591AL Note: L When the battery nee ds to be charged, the handset beeps intermittently during use. Panasonic battery pe rformance Note: L Battery operating ti me may be shortened over time depending on usage conditions and surrounding temperature.
Preparation 17 Controls Base unit A { ERASE } B { MEMO } C Display D { GREETING CHECK } E { GREETING REC } (Recording) F { STOP } G { ANSWER ON } H { MESSAGE } I Antenna J Speaker K Charge contact s L.
Preparation 18 Monochrome display model: KX-TGA590AL (included with KX-TG5971AL) Handset A Speaker B Soft keys C Headset ja ck/Audio ja ck D {C} (T ALK) E Navigator key ( {^} {V} { < } { > } ) F.
Preparation 19 Color display model: KX-TGA591AL (included with KX-TG5976AL) Handset A Speaker B Soft keys C Headset ja ck/Audio ja ck D {C} (T ALK) E Joystick L{ ^ } {V} : Push th e joystick up or down. L{ < } { > } : Push the joystick left or right.
Preparation 20 Displays Base unit display items Handset display items *1 Monoc hrome displ ay models: KX-TG5971/KX-TGA590AL *2 Color display models: KX-TG5976AL/KX-TGA591AL Displayed item Meaning E Flashes when message memory is full. O Base unit ringer is off.
Preparation 21 Handset menu icons When in standby mode, pressing { ME NU } (middle soft key) on the handset reveals the main menu. From here you can access various features and settings. Note: L The menu icons shown in these operating instructions vary slightly from the actual icons shown on the displ ay .
Preparation 22 Symbols used in these operating instructions Symbol Meaning { } : button name/soft key name Example: Unit keys: {C} , { OFF } Soft keys: { CID } , { C } The words in the brackets indicate button name s/ soft key names on the handset and base unit.
Preparation 23 Setting the unit before use Important: L T o program features by scrolling through the display menus, see page 40. Date and time Set the correct date and time. W hen you play back a message from the answering system (page 54), the u nit announces the day and time it was re corded.
Making/Answering Calls 24 Making calls Using the handset 1 Lift the handset and dial the phone number. L T o correct a digit, press { CLEAR } . 2 Press {C} or { CALL } . 3 When you finish talking, press { OFF } or place the handset on the base unit or charger.
Making/Answering Calls 25 Note: L A 3.5 second pause is inserted each time { PA U S E } is pr essed. Press repeatedly to insert longer pauses. Using the base unit 1 { SP-PHONE } 2 Dial the phone n umber. 3 When the other party answers, speak into the MIC.
Making/Answering Calls 26 Using the base unit 1 { SP-PHONE } 2 Speak into the MIC. 3 When you finish talking, press { SP- PHONE } . Adjusting the ri nger volume Press {^} or {V} repeatedly to select the desired volume when in standby mode. L T o turn the ringer off, press and hold {V} until the unit bee ps.
Making/Answering Calls 27 Mute While mute is turned on, you can hear the other party , but the o ther party cannot hear you. T o mute your voice, press { MUTE } . L T o return to the conversation, press { MUTE } or {C} . Note: L{ MUTE } is a soft key visible on the handset display during a call.
Making/Answering Calls 28 Call share This feature allows the handset and base unit to join an existi ng outside call. T o join the conversation, press {C} when the other extension is on an outside call. T o join the conversation, press { SP- PHONE } when the handset is on an outside call.
Making/Answering Calls 29 1 { DIAL LOCK } 2 To turn dial lock on : Enter a 4-digit password. To turn dial lock off: Enter the same password that was entered when dial lock was turned on . 3 { DIAL LOCK } Note: L If dial lock is turned on , the DIAL LOCK indicator li ghts.
Phonebook 30 Handset phonebook Y ou ca n add up to 50 items to the ha ndset phonebook and search for phonebook items by name. Important: L Caller ID subscribers can use ringer ID and light-up ID features (page 37). L Color display models only (KX- TG5976AL/KX-TGA591AL): – Caller ID subscribers can use picture ID feature (page 37).
Phonebook 31 L If you select “ No Light-upID ” (default), the handset uses the ringer indicator col or you selected on page 46 when a call is received from that caller . Color display model s: KX-TG5976AL/KX-TGA591AL 1 { C } (right soft key) 2 { ADD } 3 Enter the name (max.
Phonebook 32 L If you select “ No Light-upID ” (default), the handset uses the ringer indicator col or you selected on page 46 when a call is received from that caller . L T o assign an image in “ My pictures ” as picture ID, you can copy it from your computer (refer to the help section of the GIGARANGE USB Utility application).
Phonebook 33 Press { 5 } repeatedly to display the first phonebook entry starting with the ini tial “ L ” and go to step 3. L If there is no item corresponding to the letter you selected, the next item is displayed. 3 Press {V} to select the desired item.
Phonebook 34 Chain dial This feat ure allows you to dial phone numbers in the handset phonebook whil e you are on a call. This feature ca n be used, for example, to dial a calling card access number or bank account PIN that you have stored in the handset phoneboo k, without having to dial manually .
Base Unit Speed Dialer 35 Base unit speed dialer Y ou can assign one ph one number to each of the 10 dial keys ( { 0 } – { 9 } ) on the base unit. Adding phone numbers to the speed dialer Important: L Before adding pho ne numbers, make sure the base unit is not being used.
Caller ID Service 36 Using Caller ID service This unit is Caller ID compatible. T o use Caller ID features, you must subscribe to Caller ID servic e of your telephone service provider . Caller I D features When an outside call is being receive d, the calling party’ s telephone number is displayed.
Caller ID Service 37 not a fault of the product as these events are normal. L The tones are generated by yo ur service provider/telephon e company . Ringer ID This feature can help you identify who is calling by using different ringers for different callers stored in the p honebook (page 30).
Caller ID Service 38 Caller list Important: L Only 1 person can access the caller list at a time. Vi ewing the caller list and calling back 1 { CID } (left soft k ey) 2 Press {V} to search from the most recent call, or {^} to search from the oldest call.
Caller ID Service 39 – When the call is being received, th e Caller ID number will be displayed in the same Format as the Edited Number . – After the call is ended, the telephone number of the caller , when reviewed from the Caller list, will be displayed in the same Format as the Ed ited Number .
Programming 40 Programmable settings Y ou can customize the unit by progra mming th e followi ng features using the handset. T o access the features, there are 2 methods: – scrolling through the display menus (page 40) – using the direct commands (page 45) L Mainly the direct command method is used in these operating instructions.
Programming 41 Monochrome display mod els: KX-TG5971AL/KX-TGA590AL L When you find “*1” in the followi ng table, refer to the note below . *1 If you program these settings using one of the handsets, you do not need to program the same item using ano ther handset.
Programming 42 Initial setting Auto Intercom –6 3 Talking CallerID –x x Caller ID edit –– LCD contrast –– Key tone –– Auto talk –2 5 Set base unit Talking CallerID *1 xx VM tone dete.
Programming 43 Color display models : KX-TG5976AL/KX-TGA591AL L When you find “*1” in the followi ng table, refer to the note below . *1 If you programme these settings using o ne of the handsets, you do not need to progra m the same item using ano ther handset.
Programming 44 Initial setting Auto Intercom –6 3 Talking CallerID –x x Caller ID edit –– Key tone –– Auto talk –2 5 Set base unit Talking CallerID *1 xx VM tone detect *1 61 Set area co.
Programming 45 Programming using the direct commands 1 { MENU } (middle soft key) i {#} 2 Enter the desired feature code. 3 Enter the desired setting code. L This step may vary depending on the feature b eing programmed. 4 { SAVE } i { OFF } Note: L In the following table, < > indicates the default setting.
Programming 46 Recording time { 3 }{ 0 }{ 5 }{ 1 } : 1 min { 2 } : 2 min { 3 } : < 3 min > { 0 } : Greeting only r 60 Remote code { 3 }{ 0 }{ 6 } Default: 111 r 58 Ring count { 2 }{ 1 }{ 1 }{ 2 .
Programming 47 *1 If “System setting” column is checked, yo u do not need to program the same item using another handse t. *2 If you subscribe to Caller ID servi ce and want to view the caller ’s information after lifting up the handset to answer a call, turn off this feature.
Programming 48 Customizing handset ringer tone and display Handset ringer tone (for out side calls) Y ou can change the ringer tone heard when an outside call i s received. L Y ou ca n record melodies for the handset ringer tone from an audio device (page 48).
Programming 49 1 Connect the handset to the audio device (such as a CD player or computer) using the included audio cable. L Handset shown is KX-TGA590AL. 2 { MENU } (middle soft key) i {#}{ 1 }{ 6 }{ 6 } 3 “ Record ” i { SELECT } 4 Start playing the audio device.
Programming 50 Erasing a melody 1 { MENU } (middle soft key) i {#}{ 1 }{ 6 }{ 6 } 2 “ List ” i { SELECT } 3 Select the desire d item. i { MENU } 4 “ Erase ” i { SELECT } 5 “ Yes ” i { SELECT } i { OFF } Note: L If the erased melo dy was used for the handset ringer tone (page 48), “ Tone 1 ” (default) is used instead of that melody .
Programming 51 Handset wallp aper (Color display models only) Y ou can select the “wallpaper” pattern shown on the handse t display in standby mode. There are 3 preset patterns. Important: L Only KX-TG5976AL and KX-TGA591AL support t his featur e.
Programming 52 Viewing the handset memory status 1 { MENU } (middle soft key) i {#}{ 6 }{ 7 }{ 0 } 2 When fini shed, pres s { OFF } . Erasing melodies or images 1 { MENU } (middle soft key) i {#}{ 6 }{ 7 }{ 0 } 2 { MENU } 3 Select the desire d option.
Answering System 53 Answering system Important: L Only 1 person can access the answerin g system at a time. L When callers leave messa ges, the unit records the day and time of each message. Make sure the d ate and time have been correctly set (page 23).
Answering System 54 Erasing your greeting message Press { GREETING CHECK } , and then press { ERASE } while your greeting message is playing. Prerecorded greeting message If you erase or do not record your own greeting message, the unit plays a prerecorded greeting message for calle rs and ask them to leave messages.
Answering System 55 Listening to messages using the handset When new messages have been recorded: –“ New message ” is displayed. – the message indica tor on the handset slowly flashes blue if the message alert feature is turn ed on (pag e 60).
Answering System 56 Erasing a message 1 Press { ERASE } during playback. 2 “ Yes ” i { SELECT } Erasing all messages 1 { MENU } (middle soft key) i {#}{ 3 }{ 2 }{ 5 } 2 “ Yes ” i { SELECT } V oice memo Recording a voice mem o Y ou ca n use the base unit to lea ve a voice memo (voice message) for yourself or someone else (max.
Answering System 57 Remote operation Using a touch tone phon e, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance prompts you to press certain dial keys to perform dif ferent operations.
Answering System 58 *1 If pressed within the first 5 seconds of a message, the previous message is played . *2 T o resume operati on, enter a remote command within 3 se conds, or the voice guidance starts. T urning on the answering system remotely If the answering system is off, you can turn it on remote ly .
Answering System 59 For Service Provider V oice Mail Subscribers T o receive V oice Mail and use answe ring system properly , please note the following : L “V oice Mail” is a service provi ded by your service provide r/telephone company .
Answering System 60 Caller ’ s recording time Y ou can change the maximum message recording time allotted to each caller . The default setting is “ 3 min ”. “ Greeting only ”: The unit plays the greeting message but doe s not record caller messages.
V oice Mail Service 61 Using V oice Mail service V oice Mail is an automa tic answering service offered by your telephone service provider . After you subscribe to this service, the telephone service provider ’s V oice Mail system will answer calls for you when you are unava ilable to answer the phone or when your line is busy .
Multi-unit Operation 62 Intercom Intercom calls can be made: – between the handse t and base unit – between handsets Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. T o answer the call with the handset, press { OFF } , then press {C} .
Multi-unit Operation 63 Auto intercom/Room monitor This featu re allows you to: – answer an interco m call without pressing any buttons on the handset. – listen to the sound in a room where the handset is located. T urning auto intercom on /off “ Off ” (Default): Turns this feature of f.
Multi-unit Operation 64 T ransferring calls Outside calls can be transferred between the handset and base un it, and between 2 handsets. 1 During an outsi de call, press { INTERCOM } to put the call on hold. 2 Select the desire d unit. i { CALL } 3 Wait for the paged p arty to answer.
Multi-unit Operation 65 Conference calls The handset and base unit, or 2 handsets can have a conference call with an outside par ty . 1 During an outsi de call, press { INTERCOM } to put the call on hold. 2 Select the desire d unit. i { CALL } 3 Wait for the paged p arty to answer.
Multi-unit Operation 66 Deregistering other devices The base unit can cancel the re gistration of a registered device (KX-TGA593AL/KX- TGA595AL, page 6). Deregistering the c ordless camera (KX- TGA593AL) Important: L Before deregi stering, confirm the cordless camera’s extension num ber (color display models only: KX- TG5976AL/KX-TGA591AL).
Useful Information 67 W all mounting Base unit 1 Tuck the telephone line cord in side the wall mounting adaptor ( A ). Connect the AC adaptor and telephone line cord to the base unit ( B ). 2 Insert the hooks on the wall m ountin g adaptor into the holes ( 1 ) an d ( 2 ) on the base unit.
Useful Information 68 3 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. 4 Drive the screws (not included) into the wall using the wal l mount template (see be low) as a guide. Mount the unit and sli de it down into position.
Useful Information 69 T o remove the wall mounting adaptor While pushing down the re lease levers ( A ), remove the adaptor ( B ). TG5971AL_5976AL.book Page 69 Friday, March 3, 2006 3:32 PM.
Useful Information 70 Additional accessories Headset (optional) Connecting a headset to the handset allows hands-free ph one conversations. We recommend using the Panason ic headset noted on page 9. L Headset shown i s KX-TCA86AL. L Handset shown is KX-TGA590AL.
Useful Information 71 Error messages If the unit detects a problem, one of the following messages is shown on the display . Display message Cause/solution Busy L The called handset or base unit is in use. L Privacy mode is on for the call you tried to join (page 28).
Useful Information 72 No items stored L Y our phonebo ok or redial list is empty . L Color display models on ly (KX-TG5976AL/KX- TGA591AL): “ My pictures ” is empty . No link to base. Move closer to base, try again. L The handset has lost communication with the base unit.
Useful Information 73 T roubleshooting General u se Programmable settings Battery recharge Problem Cause/solution The unit does not work. L Make sure the ba ttery is in stalled correctly and fully charged (page 15). L Check the connections (page 14). L Unplug the base unit’s AC adaptor to reset the unit.
Useful Information 74 Making/a nswering call s, intercom Problem Cause/solution w is displayed, but you cannot make a call. L The handset and base unit could not communicate for some reason, such as interf erence from other electrical appliances. Perform the follo wing: – Move the handset and base unit away from other electrical appliances .
Useful Information 75 Caller ID I cannot turn the clarity booster on. L Another handset is already using this feature. Problem Cause/solution The handset do es not display the caller’ s phone number. L Y ou have no t subscribed to Caller ID service.
Useful Information 76 Answering system Problem Cause/solution I cannot listen to messages from a remote location. L A touch tone phone is required for remote operation. L Enter the remote code correctly (page 57). L The answering system is of f. T urn it on (page 58).
Useful Information 77 Instructions to customer Installation Attached to this apparatus is an approval label. This label is evidence that it is a “Permitted Attachment” which has been a uthorised to be connected to your telephone service.
Useful Information 78 If you are satisfied with the operation of your tel ephone service after plugging in your Permitted Attachment, your installation is completed.
Useful Information 79 S pecifications General Base unit Handset Note: L Design and specificatio ns are su bject to change without notice. L The illustrations in these instructions ma y vary slightly from the actual product. Operating environment 5 °C – 40 °C Frequency 5.
Index 80 Index A Answering calls: 25 Answering system Erasing messages: 54 , 56 , 58 Listening to messages: 54 , 55 , 57 T urning on/off: 53 , 55 , 58 Appearance (display colo r): 47 Area code: 38 Aud.
Index 81 Ring count: 58 Ringer ID: 37 Ringer off Base unit: 26 Handset: 25 , 46 Ringer tone Base unit: 26 Handset: 46 Room monitor: 63 S S peed d ialer: 35 SP-phone: 24 T T ime adjustment: 46 T oll sa.
82 Notes TG5971AL_5976AL.book Page 82 Friday, March 3, 2006 3:32 PM.
83 Notes TG5971AL_5976AL.book Page 83 Friday, March 3, 2006 3:32 PM.
Sales Department: Panasonic Austr alia Pty . Limited Austlink Corporate Park, 1 Garigal Road, Belrose NSW 2085, Australia Manufacturer: Panasonic Co mmunications Co., Lt d. 1-62, 4-chome, Minoshima, Hakata -ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communication s Co.
An important point after buying a device Panasonic KX-TG5971AL (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Panasonic KX-TG5971AL yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Panasonic KX-TG5971AL - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Panasonic KX-TG5971AL you will learn all the available features of the product, as well as information on its operation. The information that you get Panasonic KX-TG5971AL will certainly help you make a decision on the purchase.
If you already are a holder of Panasonic KX-TG5971AL, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Panasonic KX-TG5971AL.
However, one of the most important roles played by the user manual is to help in solving problems with Panasonic KX-TG5971AL. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Panasonic KX-TG5971AL along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
