Instruction/ maintenance manual of the product KX-TG5212 Panasonic
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5.8 GHz Expandable Co rdless Phone System Operating Instructions Model No. KX-TG5210 KX-TG5212 KX-TG5213 Pulse-or-tone dialing capability Model shown is KX-TG5210. The unit is Caller ID compatible. T o display the caller ’s name and phone number , you must subscribe to Caller ID service.
2 Thank you for purchasin g your new Panasonic cordless telephone. Please read the IMPORT ANT SAFETY INSTRUCTIONS on page 82 before use. Read and underst and all instructions. T rademarks: openLCR, openLCR.com, and the ope nLCR logo are the trademarks of openLCR.
3 For assistance, please call: 1-800-21 1-P ANA(7262) Expanding Your Phone For KX-TG5210 users KX-TG5210 includes one handset and one base unit. Y ou can expand the system by adding up to 3 accessory handsets, sold separately . A maximum of 4 handsets can be registered to the base unit.
4 Contents For Best Performance . . . . . . . . 6 Location of Controls . . . . . . . . . 7 Displays . . . . . . . . . . . . . . . . . . 10 Installation . . . . . . . . . . . . . . . . 12 Connections . . . . . . . . . . . . . . 12 Installing the Battery in the Handset .
5 Content s For assistance, please call: 1-800-21 1-P ANA(7262) Useful Information Answering System T elephone System Preparation Temporary To ne Dialing ( F o r Rotary or Pulse Service Users) . . 4 8 For Call Waiting Service Users . . . . . . . . . .
6 For Best Performance Battery charge The handset is powered by a rechargeable Nickel-Metal Hydride (Ni-MH) battery . Charge the battery for 6 hours before initial u se (p. 13). Base unit location/Noise Calls are transmitted betwe en the base unit and handset using wireless radio waves.
Useful Information Answering System T elephone System 7 For assistance, please call: 1-800-21 1-P ANA(7262) Preparation Location of Controls Base unit.
Location of Controls 8 Handset Charger unit (KX-TG 5212/KX-TG5213 only).
Useful Information Answering System T elephone System 9 Location of Controls For assistance, please call: 1-800-21 1-P ANA(7262) Preparation Handset navigat or key Scrolls up [ B ] and down [ d ] the function menu, the Caller List and the phone book. Increases [ B ] or decreases [ d ] the han dset ringer and receiver/speaker volumes.
10 Displays Handset 1 “ ” functions as fol lows. 2 “SP” is shown when yo u are using the handset speakerphone. 3 “ ” indicates V oice Enhancer mode is on (p. 28). 4 “PRIV ACY” indicates Call Privacy mode is on (p. 47). Other extension users cannot join your conversation.
Useful Information Answering System T elephone System 11 Displays For assistance, please call: 1-800-21 1-P ANA(7262) Preparation Base unit 1 “ ” flashes when no new messag es can be recorded. Erase unneces sary messages (p. 56). 2 “ E ” flashes until you set the date and time , and flashes after a power failure.
12 Installation Connections Base unit • Base unit: USE ONL Y WITH Panasonic AC ADAPTOR PQLV1 (Order No. PQL V1Z) . • The AC adapto r must remain connected at al l times. (It is normal for the adaptor to feel warm durin g use.) • If your unit is connected to a PBX which does not support Cal l er ID, you cannot access Caller ID services.
Useful Information Answering System T elephone System 13 Inst allation For assistance, please call: 1-800-21 1-P ANA(7262) Preparation Inst alling the Battery in the Handset Insert the battery ( 1 ), and press it down until it snaps into the compartment ( 2 ).
Inst allation 14 Recharge Recharge the battery when: — “ Recharge battery ” is displayed on the handset, — “ 3 ” flashes, or — the handset beeps intermittently while it is in use.
Useful Information Answering System T elephone System 15 For assistance, please call: 1-800-21 1-P ANA(7262) Preparation Programmable Settings Programming Guidelines The unit has several programmable functions which can be selected from the function menu on the display (p.
Programmable Settings 16 Function Menu T able Y ou can use the following fu nctions to customize your unit. See the corresponding pages for function details. • After pressing [MENU] , you can also program menu items directly by pressing ( [0] to [9] , and [#] ) instead of using the soft keys (p.
Useful Information Answering System T elephone System 17 Programmable Setti ngs For assistance, please call: 1-800-21 1-P ANA(7262) Preparation Date and Time We recommend you set the date and time so that the unit will announce the day and time each message was recorded when you play back messages.
Programmable Settings 18 Display Language Y ou can select either “Eng lish” or “S pani sh” as the display lan guage. The factory preset is “English”. • If you select a langu age you cannot read, change th e display language again using direct commands (p.
Useful Information Answering System T elephone System 19 Programmable Setti ngs For assistance, please call: 1-800-21 1-P ANA(7262) Preparation Line Mode The line mode is preset to “B” and gen erally should no t be adjusted. If “ ” is not displayed on the handset properly , the line mode selection is incorrect.
Programmable Settings 20 Ringer V olume Y ou can set the handset ringer volu me to high, medium, low , or off. The factory preset is HIGH. If set to off, the handset will ring at the low level for intercom calls, and will not ring for outside calls. • If the handset ringer is turn ed off, the handset displays “ Ringer off ” while not in use.
Useful Information Answering System T elephone System 21 Programmable Setti ngs For assistance, please call: 1-800-21 1-P ANA(7262) Preparation Ringer T one Y ou can set the hand set ringer to use one of 7 ringer p atterns for outside calls. “T one 1” to “T one 3” are bell ringer patterns.
22 Preparing the Answering System Greeting Message Y ou can reco rd a personal greeting message of up to 2 minutes . If you do not record your own message, one of two pre-recorded greetings wi ll be played for callers (p. 23). T o record a greeting message • If “ ” is displayed, 6 beeps sound and “ Y our greeting was not recorded.
Useful Information Answering System T elephone System 23 Prep aring the Answering System For assistance, please call: 1-800-21 1-P ANA(7262) Preparation T o review the greeting Press [GREETING CHECK] . T o adjust the speaker volume, press [ d ] or [ B ] dur ing playback.
Prep aring the Answering System 24 Caller ’ s Recording Time Y ou can select “1 minute”, “2 minutes”, “3 minutes” or “G reeting on ly” for the caller’s recording time.
Useful Information Answering System T elephone System 25 Prep aring the Answering System For assistance, please call: 1-800-21 1-P ANA(7262) Preparation Message Alert Y ou can select whether or not the Ringer /Message Alert indicator on the handset will flash slowly when new messages have been record ed (p.
26 Making Calls System cap abilities (Operating more than one handset, p. 3) Up to 3 handsets can operate at a time. The maximum operating number may decrease depending on the state of use. 1 Press [ C ] . • “ Talk ” is displayed. 2 Dial a ph one number .
Useful Information Answering System Preparation 27 Making Calls For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System T o dial after confirming the entered number 1. Enter a phone number . • If you misdial, press the soft key ( ). Enter the correct phone number .
Making Calls 28 V oice Enhancer T echnology Panasoni c’s V oice Enhancer T echnolo gy clarifies th e voice of the person you are t alking to, reproducing a mo re natural-sounding voice that is easier to hear and understand. V oice Enhancer T echnology can be turned on or off.
Useful Information Answering System Preparation 29 For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System Answering Calls When a call is received, the unit rings, “ Incoming call ” is displayed, and the Ringer/Message Alert indicato r on the handset and the IN USE indicator on the base unit flash rapidly .
30 Caller ID Service This unit is compatible with Caller ID services offered by your telephone company . If you subscribe to Caller ID, caller names and phone numbers will be displayed and recorded in the Caller List. How Caller ID information is displayed When a call comes in, the unit will ring and Caller ID information will be received.
Useful Information Answering System Preparation 31 For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System Using the Caller List The unit can record information up to 50 different callers and store this information in the Caller List. Caller information is so rted by the most recent call to the oldest.
Using the Caller List 32 What “ √ ” means “ √ ” indicates you h ave already viewed this calling information or an swered the ca ll. If the same caller calls again, the call entry with the “ √ ” will be replaced with th e new call entry .
Useful Information Answering System Preparation 33 Using the Caller List For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System Editing the Caller ’ s Phone Number Y ou can ed it a phone number in the Caller List by removing its area code an d/or the long distance code “1”.
Using the Caller List 34 Caller ID Number Auto Edit Once you call back an edited nu mber (p. 33), this unit can automaticall y edit incoming phone numbers fro m the same area code in the Caller List and each time you receive a call.
Useful Information Answering System Preparation 35 Using the Caller List For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System S toring Caller Information in the Phone Book Caller names and p hone numbers that are in the Caller List can be stored in the phone book.
36 Phone Book The handset can store up to 50 names and phone numbers in its phone book. Y ou can make a call by selecting a name or number from the phone book, and copy phone book items from one handset to anoth er (p. 41, 42). St oring Names and Numbers • If a pause is required when dialing, press the soft key () in step 4.
Useful Information Answering System Preparation 37 Phone Book For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System Selecting characters to enter names Enter names using the dialing buttons. Press each button until the desired character is displayed.
Phone Book 38 Dialing from the Phone Book • If “ No items stored ” is displayed in step 1, the phone book is empty . • T o exit the phone book, press [OFF] .
Useful Information Answering System Preparation 39 Phone Book For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System Chain Dial Y ou can dial a combin ation of phone book or manual key pad entries while making a call.
Phone Book 40 Editing an Item in the Phone Book Erasing an Item in the Phone Book 1 Press the soft key ( C ). 2 Scroll to the desired item by pressing [ d ] or [ B ] . • T o search for the item by initial, see page 38. 3 Press the soft key ( ). 4 Edit the name (p.
Useful Information Answering System Preparation 41 Phone Book For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System Copying Items in the Phone Book (When the System Has T wo or More Handsets) Y ou can copy one or all phone book items between two handsets.
Phone Book 42 T o copy all of the items in your phone book to another handset Make sure the des tination handset is not in use. • Y ou can exit phone book copying mode by pressing [OFF] . 1 Press [MENU] . 2 Scroll to “ Copy phone book ” by pressing [ d ] or [ B ] , then press the soft key ( ).
Useful Information Answering System Preparation 43 For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System Intercom Intercom calls can be made between a handset and the base unit, and be tween two handsets (when the system has two or mo re handsets, p.
Intercom 44 Answering Intercom Calls When a handset is paged, it rings and the Ringer/Message Ale rt indicator flashes rapidly . The display shows the call ing extension.
Useful Information Answering System Preparation 45 For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System Transferring a Call From a to another (when the system has two or more hands et s) • If the Auto T alk feature is turn ed on (p .
46 T ransferring a Call • If the paged p arty does not answer within 60 seconds after you hang up, your phone will ring and the call will be returned to your phone. Y ou may speak to the caller again by pressing [ C ] or [ s ] . If you do not answer the call within 4 minutes, the call will be disconnected.
Useful Information Answering System Preparation 47 For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System Special Features Muting Y our Conversation During a call, you can mute your phone so the other party canno t listen to you. When muting your conversatio n , you can hear the other p arty .
Special Features 48 T emporary T one Dialing (For Rot ary or Pu lse Service Users) Press [ * ] (T ONE) before entering access numbers which require tone dialing. • The dialing mode changes to tone. Y ou can enter numbers to access an answering service, electronic bankin g service, etc.
Useful Information Answering System Preparation 49 Special Features For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System FLASH Button Pressing [FLASH/CALL W AIT] allows you to use special features of your host PBX such as transferring an extension call, or accessing op tional telephone services such as call waiting.
Special Features 50 Incoming Call T o ne During an interco m call (p. 43), you can be informed of incoming calls by two tones. If this feature is turned on, incoming call ton es will be heard for as long as the line is ringing. If this fea ture is set to “2”, inco ming call tones wil l be heard only 2 times.
T elephone System Useful Information Answering System Preparation 51 For assistance, please call: 1-800-21 1-P ANA(7262) Mailbox Features The Answering System p rovides three voice mailboxes. Y ou can share th ese mailboxes with other members of your family or office as you wish.
52 Automatic Answering Operation The Answering System allows the unit to answer calls with a greeting message. Callers can then leave a message in a mail box (p. 51). Setting the Unit to Answer Calls Press [ANSWER ON] to turn on the Answering System. • The indicator lights and the unit announces “ Answer set ” and the current day and time.
T elephone System Useful Information Answering System Preparation 53 For assistance, please call: 1-800-21 1-P ANA(7262) Listening to Messages Using the Base Unit Y ou can see the total nu mber of recorded messages on the base unit display . If the ANSWER ON indicator flashes, new messages have been reco rded.
Listening to Messages 54 Using the Handset (Remote Operation) If “ ” flashes, there are new me ssages. If there are only old messages “ ” is displayed b ut will not flash.
Useful Information Answering System Preparation 55 Listening to Messages For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System Vo i c e m e n u If you do not press any buttons at the end of the last message, the unit will announce “ End of final message ” and the voice menu will begin.
56 Erasing Messages The unit will announ ce the remaining recording time after playback if it is less than 3 minutes. New messages cannot be recorded when: — “ Memory full ” is heard. — “ ” flashes on the base unit. — ANSWER ON indicator flashes rapidly (when the Answering System is on) .
T elephone System Useful Information Answering System Preparation 57 For assistance, please call: 1-800-21 1-P ANA(7262) Recording a Memo Message Y ou can record a voice memo message of up to 3 minutes in the desired mailbox for other users or yourse lf.
58 T ransferring a Call to a Mailbox When you answer a call and the caller wants to talk to someone who is not available, you can place the caller into one of the mailbo xes, where the caller can leave a message. T ell the outside caller you will transfer him or her to the desired p arty’s mailbox.
T elephone System Useful Information Answering System Preparation 59 For assistance, please call: 1-800-21 1-P ANA(7262) Remote Operation fr om a Touch Tone Phone While outside, you can opera te the Answering System from any touch tone pho ne. A synthesized voice menu will guide you through the Answering System (p.
Remote Operation from a T o uch T one Phone 60 Remote Code The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit number (00–99) for your remote code. The factory preset remote code is “ 11 ”.
Press [2] . Press [2] . Press [2] . Press [2] . Useful Information Answering System Preparation 61 Remote Operation from a T ouch T one Phone For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System Press [1] . Press [1] . Press [1] . Press [1] .
Remote Operation from a T o uch T one Phone 62 Direct Remote Operation Once you have accessed one of the mailbo xes (p. 59), you can also control your unit by direct commands instead of us ing the voice menu. T o end the remote operation, hang up at anytime.
Answering System Preparation 63 For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System Useful Information Belt Clip Y ou can hang the han dset on your belt or pocket using the included belt clip.
64 Wall Mounting Base unit This unit can be mounted on a wall phone plate. 1 Connect the AC adaptor . 2 T uck the telephone line co rd inside the wall mounting adaptor ( A ). Connect the telephone line cord ( B ). 3 Insert the hooks on the wall mounting adaptor into the holes ( A ) and ( B ) on the base unit.
Useful Information Answering System Preparation 65 W all Mounting For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System 4 Adjust the adaptor to hold the base unit , then push it in the direction of the arrow until it c licks into place.
W all Mounting 66 T o remove the wall mounting adaptor While pushing down the RELEASE LEVERS ( A ), remove th e adaptor ( B ). Charger unit (KX-TG 5212/KX-TG5213 only) The charger can be wall mounted. Connect the AC adaptor. Inst all screws using the wall template (see below).
Answering System Preparation 67 For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System Useful Information Direct Commands After pressing [MENU] , you can also program menu items directly by pressing ( [0] to [9] , and [#] ) instead of using the soft keys.
68 Direct Commands During programming: When “ ” or “ ” is displaye d, press the right soft key to save the new settings . T o exit programming , press [OFF] . • If you press the direct co mmand incorrectly , press [OFF] , then re-enter programming mode by p ressing [MENU] .
Answering System Preparation 69 For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System Useful Information Canceling Registration/Re-registration • “ [-] ” is shown on the top right of the display . • After canceling registration, the handset cannot be used.
Canceling Registration/Re-registration 70 • Y ou can sto p registration by pressing [OFF] on the handset and pressing LOCA TOR/INTERCOM [ ] , [] , [] , [] or [] on the base unit. • If “ Wrong handset Refer to manual ” is displayed, the handset you trie d to register is not for this base unit.
Answering System Preparation 71 For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System Useful Information If the Following App ear on Your Display... The following will be displ ayed when the unit needs your attention. Display message Cause & Remedy Recharge battery • The battery needs to be charged.
If the Following Appear on Y our Display ... 72 Display message Cause & Remedy Phone book full • When you tried to store an item in the phone book, the phone book memory was full. Press [OFF] to exit programming mode. T o eras e other items from the phone book, see page 40.
Answering System Preparation 73 For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System Useful Information Troubleshooting If the handset d isplay shows error messages, see “If the Following Appear on Y our Display ...” (p. 71–72) for the Cause & Remedy .
T roubleshooting 74 Y ou cannot make an intercom/ outside call. • If more than one other user is using the handset and/or base uni t, you may not be able to make a call. Tr y again later . • Y our han dset is in remote operation mode (p. 54). Exit by pressing [OFF] .
Useful Information Answering System Preparation 75 T roubleshoot ing For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System Answering System Problem Cause & Remedy The Answering System i s on, but incoming messages are not recorded.
T roubleshooting 76 General Problem Cause & Remedy The handset and/or base unit does not work. • Check the setting s (p. 12–14). • Check whether the dialing mode settin g is correct (p. 18). • Fully charge the battery (p. 13). • Clean the charge contacts and charge again (p.
Useful Information Answering System Preparation 77 T roubleshoot ing T elephone System For assistance, please call op enLCR: 1-866-openLCR(1-866-673-6 527) For assistance, please call: 1-800-21 1 -P A.
78 openLCR Service for Caller IQ The unit is compatible with servi ces provided by openLCR. Important : • If you hav e any questions regarding the openLCR servic e, call op enLCR’ s customer service d ep artment at 1-866-openLCR(1-866 -673-6527). • NEITHER PANASONIC COMMUNICAT IONS CO.
Useful Information Answering System Preparation 79 openLCR Service for Caller IQ For assistance, please call op enLCR: 1-866-openLCR(1-866-673-6 527) T elephone System Downloading Dat a Y ou can downl oad the following data to your unit from the openLCR web site.
openLCR Service for Caller IQ 80 T o download data from openLCR Each time you download d ata (p. 79) from openLCR, the information stored in yo ur unit will be updated. T o view up-to-date information, you w ill need to download it to yo ur unit. • Y ou can sele ct the items of information on the web site which you want to view .
Useful Information Answering System Preparation 81 openLCR Service for Caller IQ For assistance, please call op enLCR: 1-866-openLCR(1-866-673-6 527) T elephone System • If the handset beeps 3 times and the following is displayed, some items could no t be stored in the phone book.
82 Important Safety Instructions When using this uni t, basic safety precautio ns should always be followed to reduce the risk of fire, electric shock, or personal injury . 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit.
Useful Information Answering System Preparation 83 Import ant Safety Instructions For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System CAUTION: T o r educe the risk of fir e or injury to persons, read and follow these instructions. 1.
84 FCC and Other Information This equipment com plies with Part 68 of the FCC rules a nd the requiremen ts adop ted by the ACT A. On the bottom of this equipm ent is a label that contai ns, among other information, a product identif ier in the form at US:ACJ-----.
Useful Information Answering System Preparation 85 FCC and Other Information For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System CAUTION: Any changes or modifications not expressl y approved by the p arty responsible for compliance could void the user ’s authority to operate this device.
FCC and Other Information 86 The software contained in this equipment to allow user access to the network must be ungraded to recognize newly established ne twork area codes and exchange codes as they are placed into service.
Answering System Preparation 87 For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System Useful Information Index A Accessories . . . . . . . . . . . . . . . . . . 2 Accessory handset . . . . . . . . . . . . . 3 Answering calls . . . . . .
Index 88 M Mailbox. . . . . . . . . . . . . . . . . . . . . . 51 − Mailbox, transferring a call. . . . . . . 58 Making calls . . . . . . . . . . . . . . . . . . 26 Memo message . . . . . . . . . . . . 57, 61 − Message alert . . . . . . . . . 25, 53, 54 Message storage .
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Answering System Preparation 91 For assistance, please call: 1-800-21 1-P ANA(7262) T elephone System Useful Information Specifications N Handset Power Supply: Ni-MH battery (3.6 V , 830 mAh) Frequency: 5.76 GHz – 5.84 GHz Dimensions (H x W x D): Approx.
For product service • Visit our website: http://www .panasonic.com/support • Contact us via the web at: http://www .panasonic.com/contactinfo • Call us at: 1-800-21 1-P ANA(7262) When you ship the product • Carefully pack your unit, preferably in the original carton.
An important point after buying a device Panasonic KX-TG5212 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Panasonic KX-TG5212 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Panasonic KX-TG5212 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Panasonic KX-TG5212 you will learn all the available features of the product, as well as information on its operation. The information that you get Panasonic KX-TG5212 will certainly help you make a decision on the purchase.
If you already are a holder of Panasonic KX-TG5212, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Panasonic KX-TG5212.
However, one of the most important roles played by the user manual is to help in solving problems with Panasonic KX-TG5212. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Panasonic KX-TG5212 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
