Instruction/ maintenance manual of the product KX-TG5100M Panasonic
Go to page of 84
Answering System Useful Inf ormation Preparation T elephone System Model shown is KX-TG5100M. PLEASE READ BEFORE USE AND SA VE. P anasonic W orld Wide W eb address: http://www.panasonic.com f or customers in the USA or Puer to Rico Caller ID Compatib le Charge the battery for about 6 hour s before initial use.
2 Thank y ou for pur c hasing y our new P anasonic cordless telephone. Please read IMPOR T ANT SAFETY INSTR UCTIONS on page 75 bef ore use . Read and understand all instructions. Accessories (included) F or e xtra orders , call 1-800-332-5368. Caller ID and Call W aiting Service, where av ailab le , are telephone company ser vices.
3 For assistance, please call: 1-800-211-P ANA(7262) Expanding Your Phone For KX-TG5100M users KX-TG5100M includes one handset and one base unit. Y ou can expand the system by adding up to 7 additional handsets , sold separately . A maximum of 8 handsets can be registered to the base unit.
4 Contents For Best Performance . . . . . . . . 6 Location of Controls . . . . . . . . . 7 Displays . . . . . . . . . . . . . . . . . . 10 Installation . . . . . . . . . . . . . . . . 11 Connections . . . . . . . . . . . . . . 11 Installing the Battery in the Handset .
5 Contents For assistance, please call: 1-800-211-P ANA(7262) Useful Inf ormation Answering System T elephone System Preparation Mailbox Features . . . . . . . . . . . 50 Setting the Mailbox Password (f or Mailbo x 2 and 3) . . . . . . . . 51 Automatic Answering Operation .
6 For Best Performance Battery charge A rechargeable Ni-Cd battery powers the handset. Charge the batter y f or about 6 hours bef ore initial use (p . 12). Base unit location/Noise Calls are transmitted between the base unit and the handset using wireless r adio waves.
Preparation 7 For assistance, please call: 1-800-211-P ANA(7262) Location of Controls Handset Charger unit (KX-TG5110M only) Headset Jack (p. 65) [ ] (TALK) Button (p. 24) [ ] (Speakerphone) Button (p. 24) Button (p. 14, 44) [CONF (Conference) /FUNCTION] Microphone (p.
Location of Contr ols 8 Base unit.
9 Location of Contr ols Preparation For assistance, please call: 1-800-211-P ANA(7262) How to use the na vigator ke ys/soft keys Navigator ke ys These ke ys ha ve f our active areas that are indicated by the arro ws.
10 Displays “ ” (IN USE icon) functions as f ollows . When “” (clock icon) fl ashes , the clock needs adjusting (p . 17). “” (phone book icon) is displa yed when storing, viewing, cop ying or receiving the phone book items (p . 34 – 39).
Preparation 11 For assistance, please call: 1-800-211-P ANA(7262) Installation Connections Base unit • Base unit: USE ONL Y WITH P anasonic AC AD APTOR PQL V10 (Order No . PQL V10Z). • The A C adaptor must remain connected at all times. (It is nor mal for the adaptor to f eel warm during use.
Installation 12 Installing the Battery in the Handset Inser t the batter y ( ), and press it down until it snaps into the compartment ( ). Close the cov er . T o replace the battery: Press the notch on the cov er fi rmly and slide it as indicated by the arro w .
13 Installation Preparation For assistance, please call: 1-800-211-P ANA(7262) Rechar ge Recharge the batter y when: —“ Recharge battery ” is displa y ed on the handset, —“ ” fl ashes, or — the handset beeps intermittently while it is in use.
14 Programmable Settings Pr ogramming Guidelines The handset and the base unit hav e progr ammable functions . The y are selected from the function menu on the displa y (p . 15, 16). How to select a function item fr om the men u Make sure the handset and the base unit are not being used.
15 Pr ogrammable Settings Preparation For assistance, please call: 1-800-211-P ANA(7262) Useful information •“ ––––––––––––––– ” indicates the beginning or end of the function menu. • Y ou can go back to the previous display by pressing [] except when enter ing characters or numbers.
Pr ogrammable Settings 16 Base unit *The items with “ * ” in the menu tab le can be progr ammed with either the handset or the base unit. Y ou do not need to program these items on both the handset and the base unit.
17 Pr ogrammable Settings Preparation For assistance, please call: 1-800-211-P ANA(7262) Date and Time • When entering the time, you cannot enter n umbers greater than 12. Do not use military time . (T o set 13:00 hours, enter “ 0100 ” , and select “ PM ” .
Pr ogrammable Settings 18 Dialing Mode (use either or ) If you ha v e touch tone service, set to “ T one ” . If rotar y or pulse ser vice is used, set dialing mode to “ Pulse ” . The f actory preset is “ T one ” . : Press [CONF/FUNCTION] , and f ollow steps 2 to 5 abo v e, using the handset.
19 Pr ogrammable Settings Preparation For assistance, please call: 1-800-211-P ANA(7262) Ringer V olume Y ou can select the ringer volume to HIGH, MEDIUM, LO W or OFF on the handset and the base unit separately .
Pr ogrammable Settings 20 A uto T alk Feature The A uto T alk f eature allows y ou to ans wer a call b y lifting the handset off the base unit or the charger without pressing [] or [] . T o use this feature, turn the f eature ON. The f actor y preset is OFF .
Preparation 21 For assistance, please call: 1-800-211-P ANA(7262) Preparing the Answering System Greeting Message Y ou can record a personal greeting message of up to 2 minutes . If you do not record your o wn message, one of tw o pre-recorded greetings will be pla y ed f or callers (p .
Preparing the Answering System 22 T o chec k the greeting Press [GREETING] . • The greeting will be pla y ed. T o erase the greeting Press [GREETING] , then press [ERASE] while the recorded message is being pla yed. • The unit will ans wer calls with a pre-recorded greeting.
23 Preparing the Answering System Preparation For assistance, please call: 1-800-211-P ANA(7262) Number of Rings Y ou can select the number of times the unit rings before the Ans wer ing System ans wers a call, from “ 2 ” to “ 7 ” or “ T oll sav er ” *.
24 Making Calls System Capabilities (Operating More Than One Handset) Generally a maximum of 4 e xtensions e xcluding or including the base unit can operate at a time. If 4 other extensions are in use , such as conducting a call, you ma y not be able to use y our unit.
T elephone System 25 Making Calls For assistance, please call: 1-800-211-P ANA(7262) T o adjust the receiver/ speaker v olume while talking 3 le vels (High, Medium and Lo w) are av ailab le f or the receiv er and 6 le v els f or the speaker . T o increase, press [] .
Making Calls 26 T o put a call on hold Press [HOLD] (CLEAR) twice while talking. •“ Hold ” is displa yed. • T o transfer the call to another e xtension, see page 42; to transf er to a mailbo x to allow the outside party to leave a message , see page 57.
T elephone System 27 Making Calls For assistance, please call: 1-800-211-P ANA(7262) T o adjust the speaker v olume (8 levels) while talking T o increase, press [] . T o decrease, press [] . • The number of steps indicates the volume le vel. • If you try to increase/decrease volume when it is at the maximum/minimum le vels , 3 beeps will sound.
28 Answering Calls When a call is received, the unit rings and “ Incoming call ” is display ed. A uto T alk If you set the A uto T alk f eature to ON (p . 20), you can ans wer a call b y lifting the handset off the base unit or the charger without pressing [] or [] .
29 T elephone System For assistance, please call: 1-800-211-P ANA(7262) Caller ID Service This unit is compatible with Caller ID services offered b y y our telephone company . If you subscribe to Caller ID , the calling par ty ’ s inf ormation will be display ed and the Caller ID inf ormation will be recorded in the Caller List.
30 Using the Caller List The handset and the base unit can record Caller ID inf ormation from up to 50 diff erent callers and store this inf ormation in each unit ’ s Caller List. Caller List inf ormation is sor ted by the most recent call to the oldest.
T elephone System 31 Using the Caller List For assistance, please call: 1-800-211-P ANA(7262) Calling Bac k fr om the Caller List • In some cases, y ou ma y hav e to edit the number before dialing (see belo w). (Ex. Y ou may ha v e to delete “ 1 ” and the area code .
Using the Caller List 32 Caller ID Number A uto Edit Feature There are 3 patterns of phone number [(a), (b), and (c), p. 31]. This f eature allows your phone to automatically edit an in-coming Caller ID n umber into a pattern of your choice , and displa y the Caller ID number with that pattern automatically .
T elephone System 33 Using the Caller List For assistance, please call: 1-800-211-P ANA(7262) Storing Caller List Items in the Phone Book Callers ’ names and phone numbers that are in the handset and the base unit Caller List can be stored in each unit ’ s phone book.
34 Phone Book Y ou can store up to 50 names and phone numbers in the handset or the base unit phone book. All phone book items are sor ted by the fi rst word in alphabetical order . Y ou can make a call b y selecting a name on the displa y . Y ou can also copy y our phone book items to another e xtension (p .
T elephone System 35 Phone Book For assistance, please call: 1-800-211-P ANA(7262) Selecting character s to enter names Enter names using the dialing buttons . Press each button until the desired character is displa y ed. • Pressing each button selects a char acter in the order shown belo w .
Phone Book 36 Dialing fr om the Phone Book • If “ No items stored ” is displa y ed in step 1, the phone book is empty . • T o exit the phone book, press [OFF] on the handset or press [ST OP] on the base unit. • In step 1, you can go to the Caller List b y pressing [] (p.
T elephone System 37 Phone Book For assistance, please call: 1-800-211-P ANA(7262) Editing an Item in the Phone Book Erasing an Item in the Phone Book 1 Press [] or [] , then scroll to the desired phone book item by pressing [] or [] . • T o search for the item b y initial, see page 36.
Phone Book 38 Copying the Phone Book Y ou can cop y a phone book item or all the items between the handset and the base unit, and between two handsets (when the system has tw o or more handsets, p . 3). Entries copied to the destination unit are added to its phone book.
T elephone System 39 Phone Book For assistance, please call: 1-800-211-P ANA(7262) T o copy all of the items in y our phone book to another unit • Y ou can e xit the phone book cop ying mode by pressing [OFF] on the handset or [ST OP] on the base unit.
40 Intercom A 2-wa y intercom can be set up between a handset and the base unit, and betw een two handsets (when the system has two or more handsets , p . 3). Y ou can call all handsets from the base unit at once. P age the desired unit(s) b y entering the extension number , shown in the top right of each handset ’ s displa y .
41 Inter com T elephone System For assistance, please call: 1-800-211-P ANA(7262) Answering Inter com Calls When an intercom call is being received, the handset rings and the displa y shows the calling e xtension number . A uto T alk If you set the A uto T alk f eature to ON (p .
42 Transferring a Call Handset Base Unit Y ou can transf er an e xternal call between the handset and the base unit, or between two handsets (when the system has tw o or more handsets, p .
43 T ransferring a Call T elephone System For assistance, please call: 1-800-211-P ANA(7262) From a handset to another handset (when the system has two or more handsets) 1. During a call, press [HOLD] (INTERCOM) , then page another handset by pressing its e xtension number ( [1] to [8] ).
44 Conference Calls While you are talking with an outside caller , you can call the handset or the base unit to make a conf erence call. When the system has two or more handsets (p . 3), you can mak e a conf erence call with y our handset and another handset.
T elephone System 45 For assistance, please call: 1-800-211-P ANA(7262) Call Privacy Feature T o prev ent other users from joining your con v ersation, turn this feature on during a call. T o allow other users to join your con v ersation, leav e the f eature off .
Room Monitor Feature 46 T o monitor with The destination unit must not be in use. • The monitored user can stop being monitored by: – on the handset, press [OFF] or place the handset on the base unit. – on the base unit, press [LOCA TOR/INTERCOM/TRANSFER] or [DIGIT AL SP-PHONE] .
T elephone System 47 For assistance, please call: 1-800-211-P ANA(7262) Special Features Muting Y our Con versation During a call, you can mute y our phone so the other par ty cannot listen to you. When muting y our conv ersation, y ou can hear the other par ty .
Special Features 48 Using the P A USE Button (For PBX Line/Long Distance Calls) W e recommend you press [P A USE/REDIAL] if a pause is required f or dialing with a PBX or to make a long distance call. Ex. Line access number [9] (PBX) [9] [P AUSE/REDIAL] • Pressing [P A USE/REDIAL] once creates a 3.
49 Special Features T elephone System For assistance, please call: 1-800-211-P ANA(7262) Key T on e Y ou can select whether or not the handset ke ys will sound tones (k ey tone , con fi rmation tone, error tone).
50 Mailbox Features The system accommodates three voice mailbo xes. Y ou can share these mailbox es with other members of your f amily or of fi ce as y ou wish. Callers from touch tone phones can specify one of three mailbo x es in which to leav e a message .
51 Mailbo x Features Answering System For assistance, please call: 1-800-211-P ANA(7262) Setting the Mailbo x P assw or d (f or Mailbo x 2 and 3) Y ou can use Mailbo x 2 or 3 f or your personal mailbo x, and pre v ent unauthorized people from accessing your mailbo x and listening to y our messages.
52 Automatic Answering Operation The Ans wering System allows the unit to ans wer calls with a greeting message. Callers can then leave a message in a mailbo x (p . 50). While recording, “ Answering ” and “ ” will fl ash on the base unit and the mailbo x icon is displa yed.
Answering System 53 For assistance, please call: 1-800-211-P ANA(7262) Listening to Messages Using the Base Unit If the ANSWER ON indicator fl ashes, ne w messages hav e been recorded. The mailbo x icons ( , and ) which hav e ne w messages also fl ash on the base unit.
Listening to Messages 54 Using the Handset (Remote Operation) If “ ” fl ashes, there are ne w messages in the mailbo x es . If there are only old messages “ ” is displa y ed but will not fl ash. T o play bac k messa ges • If you do not select a mailbo x in step 2, ne w messages in Mailbo x 1 will be pla y ed.
55 Listening to Messages Answering System For assistance, please call: 1-800-211-P ANA(7262) During playbac k T o adjust the speaker v olume T o increase, press [] . T o decrease, press [] . • Y ou can also adjust the handset receiver v olume on the handset.
56 Erasing Messages The unit will announce the remaining recording time after pla yback, if it is less than 5 minutes. New messages cannot be recorded when: — “ Memory full ” is heard. — “ ” is displa yed on the base unit. — ANSWER ON indicator fl ashes rapidly (only when the Ans wering System is on).
Answering System 57 For assistance, please call: 1-800-211-P ANA(7262) Recording a Memo Message Base Unit Y ou can record your o wn v oice memo message of up to 3 minutes, in the desired mailbo x f or other users or yourself . • If you record f or o v er 3 minutes in step 2, the unit will stop recording.
58 T ransferring a Call to a Mailbo x Remote Operation from a Touch Tone Phone Y ou can operate the Ans wering System from any touch tone phone. A synthesized v oice menu will guide y ou through the Ans wering System (p . 60). • T o skip the voice menu and operate the unit directly , see page 61.
59 Remote Operation fr om a T ouch T one Phone Answering System For assistance, please call: 1-800-211-P ANA(7262) Remote Code The remote code pre vents unauthorized people from accessing y our unit and listening to your messages . Choose any 2-digit number (00 – 99) f or y our remote code.
Remote Operation fr om a T ouch T one Phone 60 Press [2] . Press [1] . Press [1] . Press [1] . Press [2] . Press [2] . Press [2] . Press [1] . V oice Menu The shaded par ts are voice prompts . • 3 seconds after pla yback, the v oice menu will start again from the beginning.
61 Remote Operation fr om a T ouch T one Phone Answering System For assistance, please call: 1-800-211-P ANA(7262) Direct Remote Operation Once you ha v e accessed one of the mailbo x es (p . 58), you can also control y our unit by direct commands instead of using the v oice menu.
62 Wall Mounting This unit can be mounted on a wall phone plate . 1 Connect the A C adaptor . 2 T uck the telephone line cord inside the w all mounting adaptor ( ). Connect the telephone line cord ( ). 3 Inser t ( ) and ( ) hooks on the wall mounting adaptor into the holes on the base unit.
63 W all Mounting Useful Inf ormation For assistance, please call: 1-800-211-P ANA(7262) 4 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clic ks into place. 5 Connect the telephone line cord. Mount the unit, then slide down.
W all Mounting 64 T o remove the wall mounting adaptor While pushing down the RELEASE LEVERS ( ), remov e the adaptor ( ). Charger unit (KX-TG5110M Only) The charger can be wall mounted. Connect the AC adaptor . Install scre ws using the wall template (see belo w).
65 For assistance, please call: 1-800-211-P ANA(7262) Useful Inf ormation Belt Clip Handset Y ou can hang the handset on your belt or poc k et using the belt clip . T o attach the belt c lip T o remove the belt c lip Optional Headset Plugging the optional headset into the handset allows f or hands-free phone conv ersation.
66 Canceling Registration/Re-registration Canceling the Handset Registration If you no longer need to use the handset or if y ou want to use the handset with a diff erent base unit of the same model, it is necessar y to cancel the registration from the current base unit.
67 Canceling Registration/Re-registration Useful Inf ormation For assistance, please call: 1-800-211-P ANA(7262) Re-registering the Handset If you w ant to re-register the handset to the base unit or a diff erent base unit of the same model, you need to register it to that base unit.
68 If the Following Appear on Your Display... If the unit detects a problem, one of the f ollo wing messages will be displa y ed on the handset or the base unit. Error beeps or a busy tone will sound. Display messa ge Cause & Remedy Recharge battery (handset only) • The batter y needs to be charged.
69 If the Following Appear on Y our Display ... Useful Inf ormation For assistance, please call: 1-800-211-P ANA(7262) System is busy. Please try again later. • If more than one unit is in use, such as conducting e xternal/intercom calls or listening to messages, you ma y not be able to use another unit.
If the Following Appear on Y our Display ... 70 Memo record Mailbox1 Recording error (base unit only) •“ Y our message was not recorded. Record your message again. ” is announced. The message was not recorded correctly . Record it again (p . 57).
71 For assistance, please call: 1-800-211-P ANA(7262) Useful Inf ormation Troubleshooting If the display sho ws error messa ges, see “ If the Following Appear on Y our Display ... ” (p. 68 – 70) f or the Cause & Remedy . T elephone System Prob lem Cause & Remedy Static, sound cuts in/out, f ades.
T roub leshooting 72 The unit does not displa y the caller ’ s name and/or phone number . • Y ou need to subscribe to a Caller ID ser vice. • Other telephone equipment ma y be interf ering with your phone.
73 T roub leshooting Useful Inf ormation For assistance, please call: 1-800-211-P ANA(7262) Answering System Prob lem Cause & Remedy The Ans wering System is on, but incoming messages are not recorded. • The recording time is set to “ Greeting only ” .
T roub leshooting 74 General Prob lem Cause & Remedy The unit does not work. • Chec k the settings (p . 11 – 13). • Check whether the dialing mode setting is correct (p . 18). • Charge the batter y fully (p . 12). • Clean the charge contacts and charge again (p .
75 For assistance, please call: 1-800-211-P ANA(7262) Useful Inf ormation Important Safety Instructions When using this unit, basic saf ety precautions should alwa ys be f ollo wed to reduce the risk of fi re, electric shock, or personal injury . 1. Read and understand all instructions.
76 Impor tant Safety Instructions CA UTION: T o reduce the r isk of fi re or injury to persons, read and follo w these instructions. 1. Use only the batter y(ies) speci fi ed. 2. Do not dispose of the batter y(ies) in a fi re. The y ma y e xplode .
77 FCC and Other Inf ormation Useful Inf ormation For assistance, please call: 1-800-211-P ANA(7262) The telephone company ma y mak e changes in its f acilities, equipment, oper ations or procedures that could aff ect the operation of the equipment.
FCC and Other Inf ormation 78 Some cordless telephones operate at frequencies that ma y cause interf erence to nearby TVs and VCRs. T o minimize or prev ent such interf erence , the base of the cordless telephone should not be placed near or on top of a TV or VCR.
79 For assistance, please call: 1-800-211-P ANA(7262) Useful Inf ormation Index A Accessories . . . . . . . . . . . . . . . . . . . . . 2 Answering Calls, Base unit . . . . . . . . 28 Answering Calls, Handset . . . . . . . . . 28 Answering System . . .
Index 80 N Navigator key . . . . . . . . . . . . . . . . . . . 9 Noise. . . . . . . . . . . . . . . . . . . . . . . . . . 6 P PAUSE . . . . . . . . . . . . . . . . . . . . . . . 48 Phone book. . . . . . . . . . . . . . . . . . . . 34 Phone book, Copying .
81 P anasonic T elephone Pr oducts Limited W arranty Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Co.
82 THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “ LIMITED WARRANTY COVERAGE ” . THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.
83 For assistance, please call: 1-800-211-P ANA(7262) Useful Inf ormation Speci fi cations ■ Handset P o wer Supply: Ni-Cd battery (3.6 V , 850 mAh) Frequency: 5.76 GHz – 5.84 GHz Dimensions (H x W x D): Appro x. 242 mm x 54 mm x 41 mm (9 17 / 32 " x 2 1 / 8 " x 1 5 / 8 ") Mass (W eight): Appro x.
For product service • Call 1-800-211-P ANA(7262) for the location of an authorized servicenter . • P anasonic ’ s e-mail address for customer inquiries: consumer products@panasonic.com f or customers in the USA or Puer to Rico ONL Y When y ou ship the product • Carefully pack y our unit, pref erab ly in the original car ton.
An important point after buying a device Panasonic KX-TG5100M (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Panasonic KX-TG5100M yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Panasonic KX-TG5100M - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Panasonic KX-TG5100M you will learn all the available features of the product, as well as information on its operation. The information that you get Panasonic KX-TG5100M will certainly help you make a decision on the purchase.
If you already are a holder of Panasonic KX-TG5100M, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Panasonic KX-TG5100M.
However, one of the most important roles played by the user manual is to help in solving problems with Panasonic KX-TG5100M. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Panasonic KX-TG5100M along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
