Instruction/ maintenance manual of the product KX-TG2720S Panasonic
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Preparation Basic Operation Advanced Operation Useful Information 2.4GHz Expandable Cordless Phone System Operating Instructions Model No. KX-TG2720S Pulse-or-tone dialing capability PLEASE READ BEFORE USE AND SAVE. Panasonic World Wide Web address: http://www.
2 Thank you for purchasing your new Panasonic cordless telephone. Please read IMPORTANT SAFETY INSTRUCTIONS on page 81 before use. Read and understand all instructions. Attach your purchase receipt here. Accessories (included) For extra orders, call 1-800-332-5368.
Raise the antennas. , nother cordless phone. For Best Performance 3 For assistance, please call: 1-800-211-PANA(7262) For assistance, please call: 1-800-211-PANA(7262) Battery Charge A rechargeable Ni-Cd battery powers the handset. Charge the battery for about 15 hours before initial use (p.
Contents 4 Preparation Location of Controls ............ 6 Display ................................... 10 Installation ............................ 11 Connecting the AC Adaptor .... 11 Connecting the Telephone Line Cord ............ 12 Installing the Battery in the Handset .
5 Preparation Basic Operation Advanced Operation Useful Information For assistance, please call: 1-800-211-PANA(7262) Voice Mail Service .................60 Storing a Voice Mail Access Number ..................................60 Setting the Voice Mail (VM) Tone Detection .
6 Location of Controls Base unit R IN G E R L 1 R I N G E R L 2 H O L D M I C C H A R G E 0 REDIAL / PAUSE MUTE TONE FLASH / CALL WAIT 1 3 2 4 5 6 8 7 9 LOCATOR / INTERCOM T R A N S F E R.
7 Preparation For assistance, please call: 1-800-211-PANA(7262) M IC CH AR G E RINGER L1 RINGER L2 H O L D REDIAL / PAUSE M UT E TO NE FLASH / CALL WAIT 0 1 3 2 4 5 6 8 7 9 L I N E 2 A D J U S T L O U D / P R O G R A M A U T O DIGITAL SPREAD SP EC TRU M DIGI TAL SP-PHONE C O N F L I N E 1 PRIVACY KX -T G 2720 2 V M (RINGER!L1) Button (p.
Location of Controls 8 Handset How to use the Navigator key This key has four active areas that are indicated by arrows. • Pressing the up and down arrows allows you to scroll through a list of settings, the Caller List and your personal directory. The up and down arrows are also used to adjust the ringer volume and the receiver/speaker volume.
9 Preparation For assistance, please call: 1-800-211-PANA(7262) How to use the handset soft keys: Ex. 1 Three soft keys are used to select functions displayed directly above the keys. Functions displayed above the keys will change depending on the state of usage.
10 $ “ SP ” shows when you are using the handset speakerphone during an intercom call, a conference call or while in the 2-Way Radio mode. When you monitor a room from the speaker, “ SP ” will also be displayed. % “ ” (directory icon) is displayed when storing, viewing, sending or receiving the directory items (p.
Installation 11 Preparation For assistance, please call: 1-800-211-PANA(7262) Connecting the AC Adaptor • USE ONLY WITH Panasonic AC ADAPTOR PQLV10 (Order No. PQLV10Z). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.
Installation 12 Connecting the Telephone Line Cord Connect the telephone line cord(s) to the unit as follows. To connect a two-line telephone jack LINE 2 LINE 1/2 GREEN Plug 4-Wire Telephone Line Cord.
13 Preparation For assistance, please call: 1-800-211-PANA(7262) To connect two single-line telephone jacks LINE 2 LINE 1/2 TRANSPARENT Plug GREEN Plug Single-Line Telephone Jacks (RJ11C) LINE 1 LINE .
Installation 14 Battery strength You can check the battery strength on the handset display. The battery strength is as shown in the chart below. Display prompt Battery strength Fully charged Medium Low Needs to be recharged. Discharged Battery Charge Place the handset on the base unit and charge for about 15 hours before initial use.
15 Preparation For assistance, please call: 1-800-211-PANA(7262) Recharge Recharge the battery when: — “ Recharge battery ” is displayed on the handset, —“ ” fl ashes on the display, or — the handset beeps intermittently while it is in use.
Programmable Settings 16 Programming Guidelines This unit has programmable functions. Most of them are selected from the function menu on the display (p. 17). How to select a function item from the menu Make sure the handset is not being used. 1. Press (CONF/FUNCTION) .
17 Preparation For assistance, please call: 1-800-211-PANA(7262) Useful information: • “ --------------- ” indicates the beginning or end of the function menu. • You can go back to the previous display by pressing Ü except when entering characters or numbers.
Programmable Settings 18 Dialing Mode If you have touch tone service, set to “ Tone ” . If rotary or pulse service is used, set to “ Pulse ” . Your phone comes from the factory set to “ Tone ” . Make sure the base unit and the handset are not being used.
19 Preparation For assistance, please call: 1-800-211-PANA(7262) Line Mode If the line is connected to a low voltage system such as a PBX, set to “ B ” . Your phone comes from the factory set to “ A ” . Make sure the base unit and the handset are not being used.
Programmable Settings 20 Auto Talk Feature The Auto Talk feature allows you to answer a call by lifting the handset off the base unit without pressing or . If you purchase an additional handset (p. 23), you can answer a call by lifting it off the charger.
21 Preparation For assistance, please call: 1-800-211-PANA(7262) Ringer Volume Handset You can select the handset ringer volume for each line. Set to HIGH, MEDIUM, LOW or OFF. If set to OFF, the handset will not ring for the line(s). Your phone comes from the factory set to HIGH.
Programmable Settings 22 LCD Contrast You can program the handset LCD contrast (6 levels). Your phone comes from the factory set to level 3. Make sure the handset is not being used. 1 Press (CONF/FUNCTION) , and scroll to “ Initial setting ” by pressing Ö or Ñ , and press á .
23 Preparation For assistance, please call: 1-800-211-PANA(7262) Registration for Additional Handsets The included handset is pre-registered at the factory and assigned the extension number 1. You do not need to register this handset which has “ [1] ” on the display.
2 Dial a phone number. • The dialed number is displayed. • After a few seconds, the display will show the length of the call. 3 To hang up, press (OFF) or place the handset on the base unit. • The line status icon goes out. • “ Off ” will be displayed.
To have a hands-free phone conversation (Using Digital Duplex Speakerphone) 1 Press . • A free line is automatically selected and the line status icon is displayed. (To change the line selection, see page 66.) • “ SP-phone ” is displayed. 2 Dial a phone number.
Making Calls 26 Ex. Receiver volume: High Speaker volume: Level 6 Talk Line1 00-00-05 I =Booster Talk Line1 00-00-10 I =Booster on SP PRIVACY [ 1 ] Loud Low High GF PRIVACY MUTE Ex. Talk mode LINE1 L2 To adjust the receiver volume (HIGH, MEDIUM or LOW) or speaker volume (6 levels) while talking To increase, press Ñ .
27 Basic Operation For assistance, please call: 1-800-211-PANA(7262) To redial using the redial list (Memory Redial) The last 5 phone numbers dialed with the handset are stored in the redial list. 1. Press (PAUSE/REDIAL) . • The last number dialed is displayed with number 1.
Making Calls 28 1 Press (DIGITAL!SP-PHONE) . • The DIGITAL SP-PHONE indicator lights. • A free line is automatically selected and the line indicator lights. (To change the line selection, see page 66.) 2 Dial a phone number. 3 When the other party answers, talk into the MIC (microphone).
29 Basic Operation For assistance, please call: 1-800-211-PANA(7262) To adjust the speaker volume (8 levels) while talking To increase, press Ñ . To decrease, press Ö . To redial the last number dialed on the base unit Press (DIGITAL!SP-PHONE) or a line button, and press (REDIAL/PAUSE) .
30 Answering Calls When a call is received, the unit rings and “ Incoming call ” and the called line are displayed. The line status icon fl ashes quickly on the handset display and the line indicator fl ashes quickly on the base unit. The line is automatically selected when you answer the call.
31 Basic Operation For assistance, please call: 1-800-211-PANA(7262) Base Unit 1 Press (DIGITAL!SP-PHONE) . • You can answer a call by pressing the line button instead of pressing (DIGITAL!SP-PHONE) . 2 Talk into the MIC . 3 To hang up, press (DIGITAL!SP-PHONE) .
Caller ID Service 32 This unit is compatible with a Caller ID service offered by your telephone company. If you subscribe to a Caller ID service, the calling party ’ s information will be shown on the handset after the fi rst ring.
Make sure the handset is not being used. 1 Press Ö or Ñ to enter the Caller List. • The display will show, for example, the following. 2 To search from the most recent call, press Ö . To search from the oldest call, press Ñ . • To scroll between callers, press Ö or Ñ .
1 Press Ö or Ñ to enter the Caller List. 2 Scroll to the desired caller by pressing Ö or Ñ . 3 Press or or the left soft key( ) or the middle soft key ( ). • The displayed phone number is dialed automatically. What “” and “” mean Indication of which line the caller information was received from.
LINE1 LINE2 EDIT LINE1 LINE2 EDIT LINE1 LINE2 EDIT LINE1 LINE2 EDIT Make sure the handset is not being used. 1 Press Ö or Ñ to enter the Caller List. 2 Scroll to the desired caller by pressing Ö or Ñ . 3 Press the right soft key ( ) to select a pattern.
36 Using the Caller List The Caller ID Number Auto Edit Feature There are 3 patterns of phone number ( a , b , and c , p. 35). This feature allows your phone to automatically edit an in-coming Caller ID number into one pattern you preferred, and display the Caller ID number with that pattern automatically.
37 Basic Operation For assistance, please call: 1-800-211-PANA(7262) 4 Press á again. • A beep sounds. • To continue storing other items, repeat from step 2. • To exit the programming mode, press (OFF) . If there is no name information for the caller, “ Enter name ” will be displayed.
38 To erase all entries in the Caller List Before erasing all entries, make sure that “ 0 new call ” is displayed. Make sure the handset is not being used. 1 Press Ö or Ñ to enter the Caller List. 2 Press (HOLD/CLEAR) . • To stop erasing, press Ü .
39 Advanced Operation For assistance, please call: 1-800-211-PANA(7262) Speed Dialer Storing Phone Numbers You can store up to 10 phone numbers in the base unit. The dialing buttons ( (0) to (9) ) function as memory stations. Make sure the base unit is not being used.
40 40 Directory You can store up to 50 names and phone numbers in the directory using the handset. All of the directory items are sorted by the fi rst word in alphabetical order. You can make a call by selecting a name on the display. When the system has one or more additional handsets (p.
41 Advanced Operation For assistance, please call: 1-800-211-PANA(7262) For example, to enter “ Tom Jones ” : 1. Press (8) four times. 2. Press (6) three times, then press á . 3. Press (6) once, then press á twice. 4. Press (5) four times, press (6) three times, then press á .
42 If you make a mistake while entering a name: Press Ü or á to move the cursor to the incorrect character, press (HOLD/CLEAR) to delete and enter the correct character. Each time you press (HOLD/CLEAR) a character is erased. To erase all characters, press and hold (HOLD/CLEAR) .
43 Advanced Operation For assistance, please call: 1-800-211-PANA(7262) 7 Press Ö . • If you want to change the name or number, press Ñ to reach the desired display and change it. 8 When fi nished, press the right soft key () . • A beep sounds.
44 Erasing Make sure the handset is not being used. 1 Press Ü or á to enter the directory list. 2 Scroll to the directory item that you want to erase by pressing Ö or Ñ . • To search for the item by initial, see page 42. 3 Press (HOLD/CLEAR) . • To stop erasing, press Ü .
45 Advanced Operation For assistance, please call: 1-800-211-PANA(7262) Sending the Directory (When the System Has Additional Handsets) This feature can be used only when one or more additional handsets have been registered to the base unit (p. 23). You can send a directory item or all the items from your handset to another handset.
46 To send all of the items in your directory to another handset 1 Press (CONF/FUNCTION) . 2 Scroll to “ Copy directory ” by pressing Ö or Ñ , and press á . 3 Scroll to “ Copy all items ” by pressing Ö or Ñ , and press á . 4 Select the destination extension number by pressing Ö or Ñ .
During a conversation, if you hear two tones , and the line indicator on the base unit and the line status icon on the handset display will flash quickly, an incoming call is being received on the other line. You can answer the second call while holding the first call.
Intercom 48 A 2-way intercom is possible between the handset and the base unit. When the system has one or more additional handsets (p. 23), a 2-way intercom is also possible between two handsets.
49 Advanced Operation For assistance, please call: 1-800-211-PANA(7262) Base unit Using this feature, you can also locate a misplaced handset. 1 Press (LOCATOR/INTERCOM/TRANSFER) . • The LOCATOR/INTERCOM/TRANSFER indicator and the DIGITAL SP-PHONE indicator light.
Intercom 50 Answering Intercom Calls Handset When an intercom call is being received, the handset rings and the display shows the calling extension. Press , or (HOLD) (INTERCOM) . • You can also answer the call by pressing any dialing button (0) to (9) , (*) or (#) ( Any Key Talk ).
Transferring a Call 51 Advanced Operation For assistance, please call: 1-800-211-PANA(7262) You can transfer an external call between the base unit and the handset. When the system has one or more additional handsets (p. 23), you can transfer an external call between two handsets.
Transferring a Call 52 2 To page the handset, enter the extension number using the dialing button ( (1) to (8) ). To page all handsets (when the system has additional handsets, p. 23), press (0) . 3 If required, wait for the handset user to answer, and you can announce the transfer.
Conference 53 Advanced Operation For assistance, please call: 1-800-211-PANA(7262) Conference with two external calls While having a conversation on one line, you can make or answer a second call on the other line and then combine the calls to make a conference call.
Conference 54 Conference with an external call and intercom call While you are talking with an outside caller, you can call the base unit or the handset to make a conference call. When the system has one or more additional handsets (p. 23), you can make a conference call with your handset and another handset.
55 Advanced Operation For assistance, please call: 1-800-211-PANA(7262) Call Share This feature allows the handset or the base unit to join the existing external call. When the system has one or more additional handsets (p. 23), a handset user can join another handset user’s conversation.
Room Monitor Feature 56 This feature allows you to monitor a room through the handset or the base unit by using the intercom feature. For example you can monitor a baby from different areas of the house. You can call the handset or the base unit using the extension number, to monitor the room.
To monitor with the handset 1 Press (HOLD) (INTERCOM) . 2 Press the right soft key ( ). 3 To call the base unit, press (0) . To call another handset (when the system has additional handsets, p. 23): Enter the extension number using the dialing button ( (1) to (8) ).
To turn the 2-Way Radio mode on Make sure the handset is not being used. 1 Press (CONF/FUNCTION) . 2 Scroll to “ 2Way radio mode ” by pressing Ö or Ñ . 3 Press á . 4 Select “ On ” by pressing Ö or Ñ . 5 Press the right soft key ( ). • A beep sounds and the mode will turn on.
59 Advanced Operation For assistance, please call: 1-800-211-PANA(7262) To call another handset Make sure the mode is on on your handset and the destination handset and the displays show “ 2Way radio mode ”. 1 Press , or (HOLD) (INTERCOM) . 2 Enter the extension number using the dialing button ( (1) to (8) ).
60 Voice mail service is an electronic on-line answering system offered by your telephone company. After subscribing, the voice mail system can answer calls automatically for you when your line is busy or if calls are not answered, and caller can leave their messages at the voice mail box virtually located at the telephone company.
61 Advanced Operation For assistance, please call: 1-800-211-PANA(7262) * For quick access to your voice mail box by using the right soft key ( ) on the handset or (VM) on the base unit, you may add pauses between your voice mail box access number and your mail box password in step 5.
62 Listening to Voice Mail Messages After the voice mail box having received messages, the unit will indicate it in two ways: (a) “ Voice mail ” with the line(s) which received message(s) displayed on the handset, and (b) “ ” on the handset and the VM indicator on the base unit will flash.
63 Advanced Operation For assistance, please call: 1-800-211-PANA(7262) For Call Waiting Service Users If another call is received on the same line while talking, you will hear a call-waiting tone. Press (FLASH/CALL!WAIT) to answer the second call. • The first call on the same line is put on hold.
64 Special Features Temporary Tone Dialing (For Rotary or Pulse Service Users) Press (TONE) before entering access numbers which require tone dialing. • The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc.
65 Advanced Operation For assistance, please call: 1-800-211-PANA(7262) Base unit Make sure the base unit is not being used. 1 For line 1 ringer tone, press (RINGER!L1) . For line 2 ringer tone, press (RINGER!L2) . • The base unit rings at the current setting.
66 Special Features Base unit Make sure the base unit and the handset are not being used. 1 Press (CONF/FUNCTION) , and scroll to “ Initial setting ” by pressing Ö or Ñ , and press á . 2 Scroll to “ Set base unit ” by pressing Ö or Ñ , and press á .
67 Advanced Operation For assistance, please call: 1-800-211-PANA(7262) Incoming Call Tone While using one line, you can be informed if another call arrives on the other line by two tones. During an intercom call (p. 48) or while using the Room Monitor feature (p.
68 Wall Mounting This unit can be mounted on a wall phone plate. 1 Connect the AC adaptor. 2 Tuck the telephone line cord inside the wall mounting adaptor ( # ). Connect the telephone line cord ( $ ). Fasten the telephone line cord to prevent it from being disconnected ( % ).
69 Useful Information For assistance, please call: 1-800-211-PANA(7262) 6 Connect the telephone line cord. Mount the unit, then slide down. • Raise the antennas. 7 To charge the handset battery: Place the handset on the base unit. • The CHARGE indicator lights.
Wall Mounting 70 To remove the wall mounting adaptor Push up the RELEASE LEVER ( # ) with your thumb and slide the adaptor to the right ( $ ) with the tab kept up to release the lock.
71 Useful Information For assistance, please call: 1-800-211-PANA(7262) Optional Headset H Plugging the optional headset into the handset allows a hands-free phone conversation. Please use only the Panasonic KX-TCA88 headset. To order, call the accessories telephone number on page 2.
72 Battery Replacement A nickel cadmium battery that is recyclable powers the product you have purchased. At the end of its useful life, under various state and local laws, it is illegal to dispose of this battery into your municipal waste stream. Please call 1-800-8-BATTERY for information on how to recycle this battery.
73 Useful Information For assistance, please call: 1-800-211-PANA(7262) Canceling Registration/Re -registration Canceling the Handset Registration If you no longer need to use the handset or if you need to register the handset to a different base unit of the same model, it may be necessary to cancel the registration.
74 Canceling Registration/Re -registration Re-registering the Handset If you want to re-register the handset to the base unit or a different base unit of the same model, you need to register it to that base unit. The handset will be given a new extension number of that base unit.
75 Useful Information For assistance, please call: 1-800-211-PANA(7262) Display message Cause & Remedy The battery needs to be charged. Recharge the battery (p. 15). The battery has been discharged. The handset will not work. Charge the battery fully (p.
76 If the Following Appear... Display message Cause & Remedy When trying to store an item in the directory, the directory memory is full. To erase other items from the directory, see page 44. • When the displayed item is being sent to the destination unit, the directory memory is full.
77 Useful Information For assistance, please call: 1-800-211-PANA(7262) Display message Cause & Remedy The handset you tried to make a call has not been registered to the base unit. Register it (p. 23, 74). • 8 handsets have already been registered to the base unit.
78 Problem Static, sound cuts in/out, fades. Interference from other electrical units. The handset and/or the base unit does not ring. The handset display is blank. You cannot program items, such as the dialing mode. You cannot store a name and phone number in the directory.
79 Useful Information For assistance, please call: 1-800-211-PANA(7262) Problem The unit does not display the caller ’ s name and/or phone number. The handset display exits the Caller List. You cannot page the handset or base unit. You cannot redial by pressing (PAUSE/REDIAL) on the handset or (REDIAL/PAUSE) on the base unit .
80 Problem You charged the battery fully, but “ Recharge battery ” is still displayed and/or “” continues to fl ash, or “ Charge for 15HRS ” and “” are displayed. The CHARGE indicator light does not go out after the battery has been charged.
81 Useful Information For assistance, please call: 1-800-211-PANA(7262) Problem You cannot make an internal/external call with the handset. If you cannot solve your problem Cause & Remedy • If the 2-Way Radio mode is on, turn it off (p. 58). • Call our customer call center at 1-800-211-PANA(7262).
82 Important Safety Instructions 12. Unplug this unit from the wall outlet and refer servicing to an authorized servicenter when the following conditions occur: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the unit.
83 Useful Information For assistance, please call: 1-800-211-PANA(7262) FCC and Other Information If requested by the telephone company, inform them as follows: Registration No. ....................................................(found on the bottom of the unit) Ringer Equivalence .
FCC and Other Information 84 CAUTION: Any changes or modi fi cations not expressly approved by the party responsible for compliance could void the user ’ s authority to operate this device. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
85 Useful Information For assistance, please call: 1-800-211-PANA(7262) • Environment — do not place the unit in a room where the temperature is less than 5 ° C (41 ° F) or greater than 40 ° C (104 ° F). Allow 10 cm (4") clearance around the unit for proper ventilation.
86 Index A Accessories ......................................... 2 Answering Calls ................................ 30 Auto talk Feature......................... 20, 30 B Backlit LCD ....................................... 10 Base Unit Location ......
87 Useful Information For assistance, please call: 1-800-211-PANA(7262) S Safety Instructions ............................ 81 Shipping product for service ... Back Cover Soft keys ........................................9, 16 SP-phone, Base Unit .....
For product service • Call 1-800-211-PANA(7262) for the location of an authorized servicenter. • Panasonic ’ s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY When you ship the product • Carefully pack your unit, preferably in the original carton.
An important point after buying a device Panasonic KX-TG2720S (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Panasonic KX-TG2720S yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Panasonic KX-TG2720S - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Panasonic KX-TG2720S you will learn all the available features of the product, as well as information on its operation. The information that you get Panasonic KX-TG2720S will certainly help you make a decision on the purchase.
If you already are a holder of Panasonic KX-TG2720S, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Panasonic KX-TG2720S.
However, one of the most important roles played by the user manual is to help in solving problems with Panasonic KX-TG2720S. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Panasonic KX-TG2720S along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
