Instruction/ maintenance manual of the product KX-TG1712MEB Panasonic
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© Panasonic System Networks Co., Lt d. 201 1 Unauthorized copying and distribution is a viol ation of law . ORDER NO. K M41 108492CE T elephone Equ ipment Model No.
2 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB WARNING This service information is designed for experienced repair technicians only and is not designed for use by the general public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product.
3 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B T ABLE OF CONTENTS P AGE P AGE 1 Safety Pr ecautions ---------------------------------------- ------- 4 1.1. For Serv ice T echnicians --------------------------------- 4 2 W arning -------------------------------------- ------------------------ 4 2.
4 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 1 Safety Preca utions 1.1. For Serv ice T echnicians • R ep air servi ce shall be pr ovided in acc ordance with rep air technology information such as s ervice manua l so as to prevent fire s, injury or electric sho ck, which can be caus ed by imprope r repa ir work .
5 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 2.2.1. Suggested PbF Solde r There are sev eral types of PbF solder availabl e commercially . Whi le this produc t is manufactured using T in, Silver , and Copper (Sn+Ag+Cu), you can a lso use T in and Co pper (Sn+Cu) o r T in, Zinc, and Bis muth (Sn+Zn +Bi).
6 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 3 S p ecifications Note: • D esign and spec ifications are s ubject t o change without n otice. Note for Service : • Operation range: Up to 300 m out doors, Up to 50 m indoo rs, depend ing on conditio n • Analog teleph one conne ction: T elepho ne Line St andard: DECT 6.
7 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 4 T echnic al Descri ptions 4.1. Block Diagram ( Base Unit) A B J 1 H o o k S w i t c h A u d i o A n a l o g F r o n t E n d D S P R F C P U X T A L 2 0 .
8 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 4.2. Circuit Operation (Base Unit) 4.2.1 . Outline Base Unit c onsists of the fol l owing ICs as sh own in Block D iagram (Base Uni t) (P .
9 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 4.2.3. T elephone Line Interface <Function> • Bell signal detectio n • Clip signal detectio n • ON/OFF hook c ircuit • Aud io c irc uits Bell.
10 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 4.3. Block Diagram (Handset) E a r p i e s e ( S p e a k e r ) A n a l o g F r o n t E n d D S P R F C P U X T A L 2 0 . 7 3 6 M H z X101 E E P R O M ( I C 1 0 2 ) B A T T E R Y C O S I C C h a r g e + C h a r g e - R e g u l a t o r 3 .
11 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 4.4. Circuit Operation (Ha ndset) 4.4.1. Outline Handset consis ts of th e following ICs as shown in Block Diagram (Hands et) (P .
12 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 4.6. Signal Route (BASE UNIT) IC3 - H01P, H01N - R2 - C5 - Q1 - Q3 - D2 A SIGNAL ROUTE ROUTE IN OUT SIGNAL DTMF TONE TEL OUT (to Tel Line) CDL TX (to Tel L.
13 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 5 Location of Co ntrols and Compo nent s Refer to th e Operating Instructions. Note: Y ou can do w nload a nd refer to the Operating Ins tructions (Instruct i on book ) on TSN Server . 6 I nst a llatio n Ins truc tion s Refer to th e Operating Instructions.
14 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 8 Ser vice Mo de 8.1. Engineering Mode 8.1.1. B ase Un it Note: (*1) Refer to For Servi ce Hint (P .13). 1). Register a Handset to a Base Unit. 6). Repeat from Step 4). 5). Press "YY"(Data) , then press { MENU / OK } key.
15 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B Frequenc y Used Items (Base Unit) Note: *: When y ou enter th e address, p lease refer to the table below . ex.) (*1) (*2) Desired Number (hex) Input Keys Desired Number ( hex) Input Keys 0 0 A Press and keep 1 1 1 B Press and keep 2 .
16 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 8.1.2. Ha ndset Note: (*1) Refer to For Servi ce Hint (P .13). H/S key operation H/S LCD Important: Make sure the address on LCD is correct when entering new data. Otherwise, you may ruin the unit. 5). Repeat from Step 3).
17 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B Frequenc y Used Items (Handset) Note: *: When you enter the address , please refer to the table in No te: (P .
18 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 9 T roub lesh ooting Guide 9.1. T r oubleshootin g Flowchart Flow Chart Cross Reference: Check Po wer (P .19) Bell Reception (P .23) Check Battery Charge (P .20) Check L ink (P .21) Check Ha ndset T ransmission (P .
19 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 9.1.1. Chec k Power 9.1.1. 1. Base Uni t Is the AC Adaptor ins erted into AC outlet? (C heck AC Ad aptor’s spec ification .) Cross Referen ce Power Supply Circuit (P .8) 9.1.1.2. Handset Cross Referen ce Power Supply Circuit/Re set Circuit (P .
20 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 9.1.2. Ch eck Batte ry Charge 9.1.2 .1. Base Unit Cross Reference: Power Supply Circui t (P .8) 9.1.2 .2. Handset Cross Reference: Check Po wer (P .19) Charge Circuit (P .1 1) 9.1.2.3. Char ger Unit Cross Reference: Power Supply Circui t (P .
21 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 9.1.3. Check Link 9.1.3. 1. Base Uni t Cross Referen ce: Power Supply Circuit (P .8) Check Poin t (Base Unit ) (P .24) Note: (*1) Refer to T roubleshooting by Symptom (Bas e Unit and Charge r Unit) (P .24).
22 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 9.1.3 .2. Handset Cross Reference Power Supply Circuit/Reset Circu it (P .1 1) Check Po int (Handset) (P .27) Note: (*1) Refer to T roubleshooting by Symptom (Ha ndset) (P .27). Check around Power Supply Circuit/Reset Circuit .
23 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 9.1.4. Check H andset T ransmission Cross Referen ce: Signal Route (P .12) 9.1.5. Check H andset Re ception Cross Referen ce: How to Che ck the Handset Speak er or Receiver (P .43). Signal Route (P .12) 9.
24 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 9.2. T r oubleshooting by Symptom (Base Unit an d Charger Unit) If your unit has below sympto ms, follow the inst ruction s in remedy c olumn. R emedies depend on whe ther you have DE CT test er (*1) or not.
25 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B ( F )* DTMF Generator Check - 1. Conn ect J1 (T elephone Soc ket) to DTMF tester . 2. E xecute the command “hookoff” and “dt mf_up”. 3. Confirm that the high f requency (1477.06Hz) group is -6.0 ± 2 dBm.
26 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 9.2.2. Ch eck Point ( Charger Un it) Note: After the measuring, su ck up the solder of TP . The conn ection of adjustment equ ipment are as shown in Adjus tment St andard (Charger Unit) (P .37). ( N )* Audio Check - 1.
27 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 9.3. T roubleshooting by Symptom (Handset) If your unit h as below symp toms, foll ow the instructi ons in reme dy column.
28 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB ( F )* Battery M onitor Check & Adjustment (Important) - 1. Apply 2.3V ± 0.005V between BA T TERY (+) and BA TTERY (-) with DC power . 2. Execut e the comm and “deactmac” to stabilize the value. 3.
29 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B ( O ) Audio Check and Confirmation - 1. Link t o BASE which is connected to Line Simulator . 2. S et line voltage to 48V and line current to 40 mA. 3. Input -45dBm/ 1KHz to MIC and measure Line output level.
30 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 10 Disassembly an d Assembly Ins truction s 10.1. Disassembly I nstructions 10.1.1. Base Unit 2 screws Cabinet cover Remove the 2 screws to remove the cabinet cover. Remove the solders to remove the main P.
31 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 10.1.2. Handset Cabinet cover Cabinet cover Main P.C.board Screw Remove the 2 screws. Insert a plastic card. (Ex. Used SIM card etc.) between the cabinet body and the cabinet cover, then pull it along the gap to open the cabinet.
32 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 10.1.3. Charger Unit Ԙ Remove the screw to remove the cabinet cover. ԙ Remove the solders to remove the 2 charge terminals.
33 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 10.2. How to Replace the Handset LCD Peel off the FFC (Flexible Flat Cable) from the LCD, in the direction of the arrow. Take care to ensure that the foil on the P.C. board is not damaged. Fit the heatseal of a new LCD.
34 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 1 1 Measure ment s and Adjus tment s 1 1.1. The Setting Method of JIG (Base U nit) 11 . 1 . 1 . P r e p a r a t i o n 1 1.1.1.1. Equipment Required • D ECT tes ter: Roh de & Schwar z, CMD 6 0 is reco mmended .
35 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 1 1.1.2.2. Batch file Setting Note: • “*****” varies depending on th e country . 1 1.1.2.3. Commands See the t able below fo r frequently used co mmands . Command name Function Example readid Read ID (RFPI) Type “readid”, and t he registered ID is read out.
36 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 1 1.2. Adjustment St an dard (Base Uni t) When con necting the si mulator eq uipment f or checking , please refer to bel ow . 1 1 .2.1. Bottom View Note: ( A ) - ( O ) is r eferred to Check Poi nt ( Bas e U nit ) (P .
37 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 1 1.3. Adjustment St andard (Charg er Unit) When conn ecting th e simulator equipment for ch ecking, please re fer to below . 1 1.3.1. Bottom V iew Note: ( A ) is referred to Check Poin t (Charger Unit) (P .
38 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 1 1.4. The Setting Method of JIG ( Handset) 11 . 4 . 1 . P r e p a r a t i o n 1 1.4.1.1. Equipment Required • D ECT tes ter: Roh de & Schwar z, CMD 6 0 is reco mmended . • Frequency coun ter: it must be pre cise to b e able to measure 1 Hz (precis ion; ± 4 ppm).
39 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 1 1.4.2.2. Batch file Setting Note: • “*****” varies depending on th e country . 1 1.4.2.3. Commands See the t able below fo r frequently used co mmands .
40 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 1 1.5. Adjustment St andard (Handset) When con necting t he simul ator equip ment for chec king, pl ease refer to below . 1 1.5.1. Component V iew Note: ( A ) - ( O ) is r eferred to Che ck Point (Handset) (P .
41 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 1 1.6. Things to Do af ter Replacin g IC Cautions: Since this page is common t o each c ountry , it may not appl y to som e model s in your c ountry . The co ntents below are the minimum adjustm ents r equired for ope ration.
42 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 1 1.7. RF S pecificati on 1 1 .7. 1. Base Uni t *: Refer to Chec k Point (Ba se Unit) (P .24) 1 1.7.2. Ha ndset **: Refer to C heck Point (Han dset) (P .
43 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 1 1.8. How to Check the Handset Speak er or Receiver 1. Prepare the digita l voltme ter , and se t the sel ector knob to ohm m eter . 2. Put the probes at t he speaker termi nals as shown b elow . 1 1.9. Frequency T able (MHz) Ch.
44 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 12 Miscellaneous 12.1. How to Replace the Flat Package IC Even if you do not have th e special tools (for ex ample, a sp ot heater) to rem ove the Fla t IC, with some s older (large amount ), a solderin g iron and a cutt er knife, you ca n easily remov e the ICs t hat have more tha n 100 pin s.
45 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 12.1.3. How to Inst all the IC 1. T emporarily fix the FL A T P ACKAGE I C, solder ing the two marked pins. *Check t he accura cy of the IC setting with the correspon ding soldering foil. 2. Apply flux to al l pins of the FLA T P ACKAGE IC.
46 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 12.2. How to Replace the Shield Case 12.2.1. Prep aration • PbF (: Pb free) Sold er • So lder ing Iro n T ip T emperature o f 700 ° F ± 20 ° F (370 ° C ± 10 ° C) Not e: We rec o mmend a 30 to 40 Watt sol dering iron.
47 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 12.2.4. How to Inst all the Shie ld Case Note: • If you don’ t have sp ecial too ls (ex. Hot air disordering t ool), cond uct the fo llowing operation s. • Shield case’ s No. : PNMC10 40Z 1. Put the shield c ase.
48 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 12.3. T erminal Guide of the ICs, T ransistors, Diodes and Ele ctrolytic Cap acitors 12.3.1. Base Unit 12.
49 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 13 Schematic D iagra m 13.1. For Schematic Diagram 13.1.1. Base Unit (Schema t ic Dia gram (Ba se Unit) ) Notes: 1. DC volta ge measu rement s are t aken with vol tmeter from the ne gative v oltage line. 2.
50 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 13.2. Schematic Diagram (Base Unit) KX-TG1711/1712ME SCHEMATIC DIAGRAM (Base Unit_Main) NC: No Components ! C110 NC C109 NC C105 NC C104 NC C817 0.9p C821 10p C823 10p C23 10p TXD R17 100k C22 2p C12 100n P1.
51 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 13.3. Schematic Diagram (Handset) KX-TGA171 SCHEMATIC DIAGRAM (Handset_Main) NC: No Components SIGN170 TALK 1 2 1 1 2 # 1 2 0 1 2 5 1 2 6 1 2 TP23 FLASH 1 2 TP22 3 1 2 2 1 2 CLEAR 1 2 VDDC C124 100n TP17 VDD DCDC2 C123 10p P1.
52 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 13.4. Schematic Diagram (Char ger Unit) J1 2 1 G TP1 TP2 F1 R1 6.8 (2W) SCHEMATIC DIAGRAM (Charger Unit) !.
53 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 14 Prin ted Circ uit Boa rd 14.1. Circuit Board (Base Unit) 14.1.1. Component View 1 1 1 3A 1 2 PNLB1929Z -LV PbF KX-TG16 KX-TG1711/1712 CIRCUIT BOARD (Ba.
54 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 14.1.2. Bottom V iew YLW BLK TEL BRN RED GRY DC PUR TP3 L1T L1R DCP LINE_DC DCM P1.0 VDD Charge Charge+ RXD TXD GND DC_IN TP4 KX-TG1711/1712 CIRCUIT BOARD (Base Unit_Main (Bottom View)) A GND TXD Charge + Charge - RXD ANT L1R L1T VDD +2.
55 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 14.2. Circuit Board (Handset) 14.2.1. Component View A KX-TGA171 CIRCUIT BOARD (Handset_Main (Component View)) PNLB1930Z PbF -LV KX-TGA161R Receiver BLUE /GRN YLW GND VBAT TXD RXD VDDDCDC2 BATTERY+ BATTERY- MIC+ MIC+ MIC- MIC- 1 1 4 P1.
56 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 14.2.2. Bottom V iew # DN UP CID CLEAR REDIAL TALK PHONEBOOK SW1 MENU/OK PAUSE CN2 FLASH A MIC- MIC+ 0 8 7 4 1 56 23 9 KX-TGA171 CIRCUIT BOARD (Handset_Mai.
57 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 14.3. Circuit Board (Charger Unit) 14.3.1. Component View 14.3.2. Bottom V iew R1 J1 CIRCUIT BOARD (Charger Unit (Component View)) A A PNLB1922Z 3.
58 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 15 Exploded V iew and Re placement Part s List 15.1. Cabinet and Electrical Par t s (Base Unit) A 7 1 4 6 5 PCB1 E1 2 3 Ref.
59 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 15.2. Cabinet and Electrical Part s (Handset) Note: (*1) This cable is fixed by attac hing. Refer to How to Replace the Hands et LCD (P .33). (*2) The re chargeabl e Ni-MH b attery HHR -4MR T is available through s ales route of Panaso nic.
60 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 15.3. Cabinet and Electrical Part s (Charg er Unit) B 200 200-1 200-3 200-4 200-2 PCB200 Ref.No. Ǿ 2 8 mm B Figure.
61 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 15.4. Accessories P1, P2 (*1) Note: (*1) The illustration differs from the actual gift box. A2 A1.
62 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 15.5. Replacement Part Li st 1. RTL (Retenti on Tim e Limite d) Note: The “R TL” marking ind icates that it s Ret ention T ime is Limited . When pro duction is di scontin ued, this item will continue to be available onl y for a specif ic period of time.
63 KX-TG1711M E B/KX-TG171 2MEB/KX-TGA171ME B 15.5.2. Handset 15.5.2.1. C abinet and E lectrica l Part s 15.5.2.2. M ain P .C.Board Part s Note: (*1) Re confirm th e model No. written on the handse t’s na me plate w hen replac ing PCB100 . Because the mo del No.
64 KX-TG1711ME B/KX-TG1712M EB/KX-TGA171 MEB 15.5.3. Charger Unit 15.5.3.1 . Cabinet and Ele ctrical Part s 15.5.3.2. M ain P .C.Board Par ts 15.5.4. Accessorie s Note: Y ou can do w nload a nd refer to the Operating Instructi ons (Instructio n book) on TSN Server .
An important point after buying a device Panasonic KX-TG1712MEB (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Panasonic KX-TG1712MEB yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Panasonic KX-TG1712MEB - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Panasonic KX-TG1712MEB you will learn all the available features of the product, as well as information on its operation. The information that you get Panasonic KX-TG1712MEB will certainly help you make a decision on the purchase.
If you already are a holder of Panasonic KX-TG1712MEB, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Panasonic KX-TG1712MEB.
However, one of the most important roles played by the user manual is to help in solving problems with Panasonic KX-TG1712MEB. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Panasonic KX-TG1712MEB along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
