Instruction/ maintenance manual of the product KX-FP363HK Panasonic
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Please read these Operating Instructions before using the unit and sav e f or future reference . Operating Instructions Compact Plain P aper Fax with Copier Model No . KX-FP343HK Compact Plain P aper Fax with Answering System Model No . KX-FP363HK This pictured model is KX-FP343.
I Location of Controls How to use the operating in structions When f ollowing operating i ns tructions, alw ay s k eep the front cove r page (ne xt page) open so that y ou will find easy ref erence to the buttons .
II Location o f Controls Please keep this page open when fol l owing oper ating instructions. F or a description of eac h button, see page 9. KX-FP343 KX-FP363 Keys (Listed in alphabetical order) A U .
2 Thank you f or purchasing a P anasonic fax machine . Things y ou should keep a record of Attach y our sales receipt here . For you r future reference Caution: L Note that the images of copied or received documents will remain on the used ink film. Use discretion when disposing of the used ink film.
Safety Instructions 3 Safet y Instructions Safet y Instructions Impor tan t safety instructions When using this unit, basic saf ety precautions should alwa ys be fol l owed to reduce the risk of fire, electric shoc k, or pers onal injury . 1. Read and understand all instructions.
Safety Instructions 4 INST ALLA TION: L Nev er install telephone wiring during a lightning storm. L Nev er install telephone jac ks in wet locations unless the jac k is specifically desi gned for wet locations . L Nev er touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interf ace.
T able of Contents 5 1. Table of Contents 1. Intr oduction and Installa tion Accessories 1.1 Included accessories .......................... 7 1.2 Accessor y inf or mation ........................ 8 Finding the Cont rols 1.3 Overview .................
T a ble of Contents 6 Frequently Asked Questions 9.3 When a function does not work, check here .................................................. 49 Jams 9.4 Recording paper jam ........................ 53 9.5 Document jams – sending ...............
1. Introduction and Installation 7 1 Introducti on and Installation 1.1 Inc luded accesso ries *1 F or replacement film, see page 8. Note: L If any items are missing or damaged, chec k with the place of purchase . L Sav e the original car ton and packing materials f or future shipping and transpor tation of the unit.
1. Intr oduction and Installation 8 1.2 Accessor y information 1.2.1 A vailab le access ories *1 Please use genuine P anasonic replacement fil m. We cannot be responsib le for an y damage to the unit or degr adation of pr int quality which may oc cur from the use of non-P anasonic replacement film.
1. Introduction and Installation 9 Finding t he Controls 1.3 Overv iew *The pictured model is KX - FP363. 1.4 Description of b u ttons L K eep the front cover page open f or button locations . A { TO N E } L T o change from pulse to tone temporarily during dialling when y our line has rotary pulse services.
1. Intr oduction and Installation 10 L T o select features or f eature settings during programming (page 42). L T o navigate to the ne xt operation. U { MENU } L T o initiate or e xit programm ing. V { COPY } L T o initiate cop ying (page 33). W { ST OP } L T o stop an operation or programming.
1. Introduction and Installation 11 5 T ur n the gear with the blue c ore ( 1 ) in the direction of the arrow . L Make s ure that the ink film is wrapped around the blue core ( 2 ) at least once . 6 First close the back co ver securely ( 1 ) by pushing down on the dotted area at both ends ( 2 ).
1. Intr oduction and Installation 12 1.6 P aper tray Inser t the tabs ( 1 ) on the paper tra y ( 2 ) into the slots on the bac k of the unit ( 3 ). 1.7 Recording paper suppor t Inser t the recording paper suppor t ( 1 ) into the slot to the right of the recording paper exit ( 2 ), then into the left slot ( 3 ).
2. P rep ara tio n 13 2 Preparatio n Connections and Setup 2.1 Connectio ns Caution: L When you operate this p roduct, the power outlet should be near the product and easily accessib le. L Be sure to use the telephone lin e cord included in this unit.
2. Prep aration 14 2.2 Help f unction The unit contains helpful inf orm ation which can be printed for quic k reference . Send guide (KX-FP363 only): How to send f axes with the v oice guide. (This inf or mation will not be printed.) Quick set up: How to set the date , time, your logo and f ax number .
2. P rep ara tio n 15 Initial Pr ogramming 2.4 Date and time Y ou must set the date and time. 1 Press { MENU } . SYSTEM S ET UP PRESS N AVI.[ () ] 2 Press {<} or {>} repeatedly to dis pla y the followin g. SET DATE & TIME PRESS SET 3 Press { SET } .
2. Prep aration 16 2.5 Y our logo The logo can be your company , division or name. 1 Press { MENU } . SYSTEM S ET UP PRESS N AVI.[ () ] 2 Press {<} or {>} repeatedly to dis pla y the followin g. YOUR LOG O PRESS SET 3 Press { SET } . L Cursor ( | ) will appear on the dis play .
2. P rep ara tio n 17 Note: L T o enter another character located on the same number ke y , press {> } to mov e the cursor to the next space . T o s elect char acters using {A } or {B} Instead of pressing the dial k eys, y ou can select characters using {A } or {B} .
3. T elephone 18 3 Telephone Automatic Dialli n g 3.1 Storing names an d telephone numbers into the one-t ouch dial and navigator directory F or rapid access to frequently dialled nu mbers, the unit provides the one-touc h dial (10 entries) and navi gator director y (100 entri es).
3. T e lephone 19 3.1.3 Editing a store d entry 1 Press {>} . 2 Press {A} or {B} repeatedly to display the desired entry . 3 Press { MENU } . 4 Press {*} . L If you do not need to edi t the name, skip to step 6. 5 Edit the name (see the storing procedure on page 18 f or instructions).
3. T elephone 20 Recording 3.3 R ecording a telephone con versation (KX-FP363 onl y) Y ou can record a telephone conv ersation. This conv ersation can be pla yed back later , either directly or remotely . L K eep the front cover page open f or button locations .
3. T e lephone 21 – The caller information does not include a telephone number . 1 Press { CALLER ID } . 2 Press {A} to search from the most recent caller inf or mation. Press {B} to search from the oldest caller inf or mation. L If y ou need to edit the telephone n umber , see page 21.
3. T elephone 22 3.6 Storing caller inf ormation in to th e one- touch dial and n avigator dir ecto ry L K eep the front cover page open f or button locations . Impor tant: L This feature is not av ailable in the follo w ing cases. – The telephon e number includes data other than numb ers (i.
4. F ax 23 4F a x Sending Faxes 4.1 S ending a fax ma nuall y 1 Adjust the width o f the document guides ( 1 ) to the size of the document. 2 Inser t the document (up to 10 pages) F ACE DO W N ( 2 ) until a single beep is heard and the unit grasps the document.
4. F ax 24 L After transmission, the v oice guide will turn off automatically . T o stop transmission Press { ST OP } . Sending report for confirmat ion A sending repor t provides y ou with a pr inted record of transmission results . T o use this feature , activate f eature #04 (page 42).
4. F ax 25 2 Inser t the document (up to 10 pages) F ACE DO WN until a single beep is heard and the unit gr as ps the document. 3 If necessary , press {A} or {B } repeatedly to select the desired resolution (page 23). 4 Enter the fax number . Using stations 1 – 5: Press the desired station k ey .
4. F ax 26 7 Press { ST OP } . 4.4.3 Erasing a stored entry from the broadcast memory 1 Press {>} . 2 Press {A} or {B} repeatedly to display “ <BRO ADCAS T> ” . 3 Press { MENU } . 4 Press {#} . 5 Press {A} or {B} repeatedly to display the desired entr y yo u want to erase .
4. F ax 27 Receiving F axes 4.5 Selecting th e wa y to use y our fax machine Depending on y our s ituation, select the w ay y ou prefer to use y our fax machine. – Use as ans wer ing de vice and/or fax (KX- FP363 only) – Use only as a f ax – Mostly phone calls – With ans wering machine (KX-FP343 only) 4.
4. F ax 28 4.6 Receiving a fa x man uall y 4.6.1 Activating TEL mode Set the f ax machine to TEL mode by pressing { RECEIVE MODE } (KX-FP343)/ { AU TO ANSWER } (KX-FP363) repeatedly to displa y the followin g. How to receive calls 1 Lift the handset to ans wer the call.
4. F ax 29 4.7.1 Activating F AX ONL Y mode For KX-FP343 Set the f ax machine to F AX ONL Y mode by pressing { RECEIVE MODE } repeatedly to displa y the f ollowing. For KX-FP363 1 Set f eature #77 to “ FAX ON LY ” (page 46) beforehand. 2 Press { A UT O ANSWER } repeatedly to displa y the f ollowing.
4. F ax 30 4.8 Using the unit w ith an answering machine (KX- FP343 on ly) 4.8.1 Setting up the fa x machine and an answering machine 1 Connect the ans wering machine. 2 Set the number of rings on the answ eri ng machine to less than 4. L This will allo w the answering machine to ans wer the call first.
4. F ax 31 4.10 Black list function Y ou can reject receiving facsimi l es by registering the blac k list numbers. Up to 10 phone numbers can be stored as f ollows. 1 Press { MENU } . 2 Press {#} , then { 2 }{ 7 } . 3 Press {A} or {B} to select “ ON ” .
5. Duplex Ring 32 5 Duplex Rin g Duplex Ring 5.1 Using with the ring detection feature When you s ubscribe to a duple x ring ser vice, your telephone c ompany will assign y ou a new f ax number and will also tell you the assigned ring patter n. Please complete the f ollowing setup on your f ax machine to identify the assigned ring pattern.
6. Cop y 33 6 Copy Copying 6.1 Making a copy 1 Adjust the width o f the document guides ( 1 ) to the size of the document. 2 Inser t the document (up to 10 pages) F ACE DO W N ( 2 ) until a single beep is heard and the unit grasps the document. 3 If necessary , press {A} or {B } repeatedly to select the desired resolution.
6. Co py 34 Note: L If the appropriate reduction rate is not selected, the document ma y be divided and the top of the second sheet will be deleted. L If the image at the bottom of the document is not copied when you cop y a document that is the same length as the recording paper , tr y 92% or 86%.
7. An sweri ng Dev ice (KX-FP36 3 only) 35 7 Answering Device ( KX-FP363 on ly) Greeting 7.1 Recording y our gre e tin g messa ge Y ou can record your own greeti ng message for T AD/F A X mode, f or a maximum of 16 (def ault) or 60 seconds in length. W e recommend you record a message of less than 12 seconds to make it ea sier to re ceive fax e s.
7. Ans wering De vice ( KX-FP363 onl y) 36 Incoming Messages 7.3 Listening to recorded messages When the unit has recorded new v oice messages: – The PLA Y MESSAGES indicator will flash. – The displa y will show the total n umber of recorded messages.
7. An sweri ng Dev ice (KX-FP36 3 only) 37 7.4 Opera ting from a remote location Y ou can call your unit from a remote location and access the ans wering device. Impor tant: L Program the remote operation ID beforehand (feature #11, page 43). L Set the un it to T AD/F AX mode before going ou t (page 29).
7. Ans wering De vice ( KX-FP363 onl y) 38 “ The message has been erased. ” L The unit will pla y back the ne xt message. Erasing all the messages Press {*}{ 5 } to erase all the messages . V oice guide ex ample: “ All messages ha ve been erased.
7. An sweri ng Dev ice (KX-FP36 3 only) 39 message, speak after the beep . T o leav e a private message , pr ess * and the desired mailbo x number 1 or 2. Thank y ou. ” 2 Record your mailbo x greeting message if necessar y (page 39). 3 Change the mailbo x pas s word if necessar y .
7. Ans wering De vice ( KX-FP363 onl y) 40 Note: L See the f ollowing topics on page 36 f or details on f eatures that can be used during pla yback. – T o repeat a message – T o skip a message – T o stop play back – T o change the pla yback s peed – T o erase a specific message T o record a memo mes sage into a mailbox 1.
7. An sweri ng Dev ice (KX-FP36 3 only) 41 L The displa y will show the remaining recording time. 6 When finished recording, press { ST OP } . L The unit will repeat your message . Adjust the v olume using {A} or {B} . 7 Press { MENU } . T o check the t ransfer gree ting messag e 1.
8. Pr ogrammable Features 42 8 Progra mmable Features Features 8.1 Pr o grammin g 8.1.1 Programming basic features 1 Press { MENU } . 2 Select the f eature you wish to program. Press {<} or {>} repeatedly to dis pla y the desired f eature. L The current setting of the f eature will be displa yed.
8. Pr ogrammable Features 43 Code #06 (KX-FP343 only): Chang ing the ring setting in F AX ONL Y mode FAX R ING C OUNT RINGS= 2 [ ± ] T o change the number of rings before the uni t ans wers a call in F AX ONL Y mode. Y ou can select “ 1 ” , “ 2 ” (def ault), “ 3 ” , “ 4 ” , or “ 5 EXT.
8. Pr ogrammable Features 44 L This f eature is not av ailabl e for broadcast transmission. L The calling charge ma y be higher as the transmission speed is slo wed down. “ ON ” : After transmission, this feature wi ll turn off automatically . “ OFF ” (def ault): Deactivates this feature.
8. Pr ogrammable Features 45 2. Press {# } , then { 4 }{ 1 } . 3. Press {A } or {B } repeatedly to select “ ON ” . 4. Press { SE T } . 5. Enter your c ode from 2 to 4 digi ts, using 0 – 9, {*} and {#} . L The def ault code is *** 9. 6. Press { SE T } .
8. Pr ogrammable Features 46 “ 60s ” : Maximum recording time is 60 seconds. See page 35 f or details. Code #55 (KX-FP363 only): Greeting message for mailbo x 1 BOX1 GR EETIN G CHECK [ ± ] See page 39 f or details. Code #56 (KX-FP363 only): Greeting message for mailbo x 2 BOX2 GR EETIN G CHECK [ ± ] See page 39 f or details.
8. Pr ogrammable Features 47 Code #80: Resetting advanced features to their default settin gs SET DEF AULT RESET= NO [ ± ] T o reset the advanced f eatures: 1. Press { MENU } . 2. Press {# } , then { 8 }{ 0 } . 3. Press {A} or {B} repeatedly to s elec t “ Y ES ” .
9. Help 48 9H e l p Error Messages 9.1 Err o r messages – Repor ts If a problem occurs during f ax transmission or reception, one of the f ollowing comm unication messages will be printed on the sending and journal repor ts (page 24). COMMUNICA TION ERROR (Code: 40-42, 46-72, FF ) L A transmission or reception error occurred.
9. Help 49 L The unit has a document in memory . See the other displa yed message instructions to print out the document. FAX MEMO RY FULL L The memor y is full of receiv ed documents due to a lack of recording paper or a recording paper jam. Install paper (page 12) or clear the jammed paper (page 53).
9. Help 50 I cannot make calls. L The dialling mode setting is wrong. Change the setting of feature #13 (page 43). The unit does n ot work. L Disconnect the unit from the telephone line and connect the line to a kno wn wor king telephone. If the working telephone operates properly , contact our ser vice personnel to hav e the unit repaired.
9. Help 51 L When you ha ve a single telephone l ine and subscribe to a telephone company ’ s v oice mail service, you m ust also subscribe to the duple x r ing ser vice (page 32). I cannot receive documen ts automatically . L The receiving mode is s et to TEL mode.
9. Help 52 L Some paper has instructions recommending which side to print on. T r y tur ning the paper over . L Y ou may ha ve used paper with a cotton and/or fibre content that is o ver 20%, such as letterhead or resume paper . 9.3.5 Using an ans wering machine (KX-FP343 o nly) I cannot receive documen ts automatically .
9. Help 53 9.4 Recording paper jam 9.4.1 When the recording paper has jammed in the un it The displa y will show the f ollowing. PAPER JAM MED 1 Open the front cov er ( 1 ) by pulling up the centre par t ( 2 ). 2 Release the bac k cov er by pushing the green button ( 1 ) on the right side of the unit.
9. Help 54 L Make s ure that the ink film is wrapped around the blue core ( 2 ) at least once . 6 First close the back co ver securely ( 1 ) by pushing down on the dotted area at both ends ( 2 ). Then close the front cov er secur ely ( 3 ). 7 Remov e the recording paper and straighten.
9. Help 55 9.5 Documen t jams – sending 1 Open the front cov er ( 1 ) by pulling up the centre par t ( 2 ). Remov e the jammed document carefully ( 3 ). 2 Close the front cov er securely ( 1 ). Note: L Do not pull out the jammed paper f orcibly before opening the fr ont cov er .
9. Help 56 4 Close the front cov er securely ( 1 ). 5 Connect the power cord and the telephone line cord. 9.7 Thermal head c lea ning If smudges or bl ack/white lines appear on a copied/received doc ument, check whether there is dust on the thermal head.
9. Help 57 7 Connect the power cord and the telephone line cord. FP343-363HK.book Page 57 Thursday, July 31, 2003 2:45 PM.
10. Genera l Informa tion 58 10 Gener al Info rmation Printed Repo rts 10.1 Reference lists and report s Y ou can pr int out the f ollowing li s ts and repor ts for y our r ef er ence. Setup list: provides y ou with the current settings of the basic and adv anced programming f eatures (page 42 to page 47).
10. Genera l Inf ormation 59 10.2 T echnical data about this product *1 T ransmission speed depends upon the c ontents of the pages, resolution, telephone li ne c onditions and capability of the other par ty ’ s ma chin e. *2 T ransmission speed is based upon the ITU-T No .
10. Genera l Informa tion 60 P aper sp ecific ation s Note f or recor ding paper: L Do not use the f ollowing types of paper: – P aper with a cotton and/or fibre content that is ov er 20%, such as l.
11. Inde x 61 11 . Index 11.1 Index # #01 Date and time: 15 #02 Y our logo: 16 #03 Y our fax number: 17 #04 Sending repor t: 24 , 42 #06 F AX ri ng setting: 43 #06 T AD ring setting: 29 , 43 #10 Recor.
11. Inde x 62 Message transf e r (F eature #60): 40 , 46 N Navigator directory Making a phone call: 19 Selecting characters: 17 Sending f axes: 25 Storing: 18 O One-touc h dial Making a phone call: 19.
63 FP343-363HK.book Page 63 Thursday, July 31, 2003 2:45 PM.
PFQX1843ZA CM0803YH0 Panasonic Communications Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan 1/2 FP343-363HK.book Page 64 Thursday, July 31, 2003 2:45 PM.
An important point after buying a device Panasonic KX-FP363HK (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Panasonic KX-FP363HK yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Panasonic KX-FP363HK - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Panasonic KX-FP363HK you will learn all the available features of the product, as well as information on its operation. The information that you get Panasonic KX-FP363HK will certainly help you make a decision on the purchase.
If you already are a holder of Panasonic KX-FP363HK, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Panasonic KX-FP363HK.
However, one of the most important roles played by the user manual is to help in solving problems with Panasonic KX-FP363HK. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Panasonic KX-FP363HK along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
