Instruction/ maintenance manual of the product KX-FHD331 Panasonic
Go to page of 92
Operating Instructions Compact Plain Paper Fax and Copier Model No. KX-FHD331 General In formation Please read these Operating Instructions before using the unit and save for future reference.
2 Thank you for purchasing a Panasonic fax machine. Things you should keep a record of Attach your sales receipt here. For your future referen ce Caution: L The Telephone Protection Act of 1991 requir.
Safety instructions 3 For Fax Advantage assistance, call 1-800-435-7329. Safety inst ructions Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.
Table of Contents 4 For Fax Advantage assistance, call 1-800-435-7329. Table of Cont ents Initial Preparation Accessories Included accessories ............................................................................ 6 Accessory information .......
Table of Contents 5 For Fax Advantage assistance, call 1-800-435-7329. Copy Copying Making a copy ..................................................................................... 55 Programmable Features Features Summary Programming .............
Accessories 6 For Fax Advantage assistance, call 1-800-435-7329. Initial P reparati on Included accessories L If any items are missing or damaged, check with the place of purchase. L Save the original carton and packing materials for future shipping and transportation of the unit.
Accessories 7 For Fax Advantage assistance, call 1-800-435-7329. Accessory information L The included film roll is 10 meters (32 1 / 2 ') long. We recommend that you buy a full-size replacement film 70 meters (229') for continuous use of your unit.
Finding the Controls 8 For Fax Advantage assistance, call 1-800-435-7329. Finding the Controls Location of controls A A A A { { { { TONE } } } } L To change from pulse to tone temporarily during dialing when your line has rotary pulse services. B B B B { { { { CALLER IQ } } } } L To use the Caller IQ feature (page 81).
Finding the Controls 9 For Fax Advantage assistance, call 1-800-435-7329. Overview Front view A A A A Handset B B B B Document guides C C C C Paper tray D D D D Document tray E E E E Recording paper e.
Installation 10 For Fax Advantage assistance, call 1-800-435-7329. Installati on Ink film 1 Open the front cover by pulling up the center part. 2 Push the back cover open button (green) on the right side of the unit. OR Push the back cover open lever (green) inside of the unit.
Installation 11 For Fax Advantage assistance, call 1-800-435-7329. 5 Turn the gear of blue core in the direction of the arrow. L Make sure that the ink film is wrapped around the blue core at least once. 6 Close the back cover securely by pushing down on the dotted area at both ends ( ).
Installation 12 For Fax Advantage assistance, call 1-800-435-7329. Paper tray The included paper tray is for letter size recording paper. Insert tabs on the paper tray into slots on the back of the unit. Note: L Do not place the unit in an area where the paper tray may be obstructed (i.
Installation 13 For Fax Advantage assistance, call 1-800-435-7329. Document tray Attach the document tray into the slots on the recording paper exit. The recording paper will be ejected from the top of the unit after printing. The document tray prevents the printed paper from curling.
Installation 14 For Fax Advantage assistance, call 1-800-435-7329. Recording paper Letter or legal size recording paper can be loaded. The unit can hold up to 50 sheets of 75 g/m 2 (20 lb.) paper. You may use 60 g/m 2 to 90 g/m 2 (16 lb. to 24 lb.) p aper.
Connections and Setup 15 For Fax Advantage assistance, call 1-800-435-7329. Connect ions and Setup Selecting the way to use your fax machine You may already have other devices such as telephone or telephone answering machine besides the fax machine. You may use them in the same room or different room.
Connections and Setup 16 For Fax Advantage assistance, call 1-800-435-7329. Case 1: Receives faxes and phone calls (on answering machine) on a single line (one phone number) Your situation You wish to use the fax machine and your answering machine in the same room.
Connections and Setup 17 For Fax Advantage assistance, call 1-800-435-7329. How to set up 1 Set the fax machine to FAX ONLY mode by pressing { { { { RECEIVE MODE } } } } until the following is displayed. L The display will show the number of rings before the fax machine answers a call in FAX ONLY mode.
Connections and Setup 18 For Fax Advantage assistance, call 1-800-435-7329. Case 2: One line used for fax only Your situation You wish to use the fax machine only for fax reception/transmission.
Connections and Setup 19 For Fax Advantage assistance, call 1-800-435-7329. How to set up 1 Set the fax machine to FAX ONLY mode by pressing { { { { RECEIVE MODE } } } } until the following is displayed. L The display will show the number of rings before the fax machine answers a call in FAX ONLY mode.
Connections and Setup 20 For Fax Advantage assistance, call 1-800-435-7329. Case 3: Fax machine and telephone share a single line (one phone number); Fax seldom used Your situation You wish to use the fax machine and an extension telephone in a different room.
Connections and Setup 21 For Fax Advantage assistance, call 1-800-435-7329. How to set up Set the fax machine to TEL mode by pressing { { { { RECEIVE MODE } } } } until the following is displayed. How to receive calls You can receive a fax with the fax machine and an extension telephone.
Connections and Setup 22 For Fax Advantage assistance, call 1-800-435-7329. Case 4: Receives faxes and phone calls on a single line, but different numbers (Distinctive Ring) Your situation You wish to use the fax machine and your answering machine in a different room and receive faxes and phone calls automatically.
Connections and Setup 23 For Fax Advantage assistance, call 1-800-435-7329. How to set up 1 Subscribe to Distinctive Ring service at your local telephone company to get a new phone number.
Connections and Setup 24 For Fax Advantage assistance, call 1-800-435-7329. Case 5: Receives faxes and voice mail on same line, but different numbers (Distinctive Ring) Your situation You have already subscribed to voice mail service and also wish to receive a fax automatically.
Connections and Setup 25 For Fax Advantage assistance, call 1-800-435-7329. How to set up 1 Subscribe to Distinctive Ring service at your local telephone company to get a new fax number. L You do not need to apply to a voice mail service for the new number.
Connections and Setup 26 For Fax Advantage assistance, call 1-800-435-7329. Case 6: Computer with MODEM and fax machine share a single line (one phone number) Your situation You wish to use a computer connected via MODEM and the fax machine on a single telephone line.
Connections and Setup 27 For Fax Advantage assistance, call 1-800-435-7329. How to set up 1 Set the fax machine to FAX ONLY mode by pressing { { { { RECEIVE MODE } } } } until the following is displayed. L The display will show the number of rings before the fax machine answers a call in FAX ONLY mode.
Help Button 28 For Fax Advantage assistance, call 1-800-435-7329. Help Button Help function You can print a quick reference for assistance as follows. 1 Press { { { { HELP } } } } . PRESS NAVI.[ ( ) ] & SET 2 Press { { { {< < < <} } } } or { { { {> > > >} } } } until the desired item is displayed.
Volume 29 For Fax Advantage assistance, call 1-800-435-7329. Volume Adjusting volume Ringer volume 4 levels (high/middle/low/off) are available. While the unit is idle, press { { { {+ + + +} } } } or { { { {- - - -} } } } . To turn the ringer off 1. Press { { { {- - - -} } } } repeatedly until the following is displayed.
Initial Programming 30 For Fax Advantage assistance, call 1-800-435-7329. Initial P rogrammin g Date and time, your logo and fax number You should program the date and ti me, your logo and fax number. This information will be printed on each page transmitted from your unit.
Initial Programming 31 For Fax Advantage assistance, call 1-800-435-7329. Setting your logo The logo can be your company, division or name. 1 Press { { { { MENU } } } } . SYSTEM SET UP PRESS NAVI.[ ( ) ] 2 Press { { { {< < < <} } } } or { { { {> > > >} } } } until the following is displayed.
Initial Programming 32 For Fax Advantage assistance, call 1-800-435-7329. To select charact ers with the dial keypad Pressing the dial keys will select a character as shown below.
Initial Programming 33 For Fax Advantage assistance, call 1-800-435-7329. Setting your fax number 1 Press { { { { MENU } } } } . SYSTEM SET UP PRESS NAVI.[ ( ) ] 2 Press { { { {< < < <} } } } or { { { {> > > >} } } } until the following is displayed.
Automatic Dialing 34 Telephone Storing names and telephone numbers into one-touch dial For rapid access to frequently dialed numbers, the unit provides 10 entries for one-touch dial. L Station 1 can be used alternatively as broadcast key (page 47). 1 Press { { { { MENU } } } } repeatedly until the following is displayed.
Automatic Dialing 35 Storing names and telephone numbers into navigator directory For rapid access to frequently dialed numbers, the unit provides the navigator directory (80 entries). 1 Press { { { { MENU } } } } repeatedly until the following is displayed.
Automatic Dialing 36 Editing a stored entry 1 Press { { { {> > > >} } } } . L Confirm that there are no documents in the document entrance. DIRECTORY [+ -] 2 Press { { { {+ + + +} } } } or { { { {- - - -} } } } until the desired entry is displayed.
Automatic Dialing 37 Erasing a stored entry 1 Press { { { {> > > >} } } } . L Confirm that there are no documents in the document entrance. DIRECTORY [+ -] 2 Press { { { {+ + + +} } } } or { { { {- - - -} } } } until the desired entry is displayed.
Automatic Dialing 38 Making a phone call using one-touch dial and navigator directory Before using this feature, program the desired names and telephone numbers into one-tou ch dial and navigator directory (page 34, 35). Using one-touch dial 1 Press { { { { MONITOR } } } } or lift the handset.
Caller ID 39 Caller ID Caller ID service from your phone company This unit is compatible with the Caller ID service offered by your local telephone company. To use this feature, you must subscribe to a Caller ID service. Change the following rin g setting to 2 or more rings befo rehand.
Caller ID 40 Viewing and calling back using caller information You can easily view caller information and call back. Important: L L L L Calling back will not be possible in the following cases: – The telephone number includ es data other than numbers ( i.
Caller ID 41 Erasing caller information Erasing all caller information 1 Press { { { { MENU } } } } repeatedly until the following is displayed. CALLER SET UP PRESS SET 2 Press { { { { SET } } } } . CALL LIST ERASE PRESS SET 3 Press { { { { SET } } } } .
Caller ID 42 Storing caller information into one-touch dial and navigator directory Important: L L L L This feature is not available in the following cases: – The telephone number includ es data other than numbers ( i.e. * * * * or #). – The caller information does not include a telephone num ber.
Sending Faxes 43 Fax Sending a fax manually 1 Adjust the width of the document guides to the size of the document. 2 Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.
Sending Faxes 44 To trans mit more t han 10 pag es at a ti me Insert the first 10 pages of the document. Add the other pages (up to 10 at a time) before the last page feeds into the unit. Convenient way to send a fax You can dial the fax number first before inserting the document.
Sending Faxes 45 Documents you can send Note: L Remove clips, staples or other similar fasteners. L Do not send the following types of documents: (Use copies for fax transmission.
Sending Faxes 46 Sending a fax using one-touch dial and navigator directory Before using this feature, program the desired names and telephone numbers into one-tou ch dial and navigator directory (page 34, 35). 1 Adjust the width of the document guides to the size of the document.
Sending Faxes 47 Broadcast transmission This feature is useful for sending the same document to more than one party (up to 20 entries). First program the entries, then see page 50 for transmission. L The broadcast function utilizes station 1. The one-touch dial function will be canceled.
Sending Faxes 48 Adding a new entry into the broadcast memory 1 Press { { { {> > > >} } } } . L Confirm that there are no documents in the document entrance. DIRECTORY [+ -] 2 Press { { { {+ + + +} } } } or { { { {- - - -} } } } until the following is displayed.
Sending Faxes 49 Erasing a stored entry in the broadcast memory 1 Press { { { {> > > >} } } } . L Confirm that there are no documents in the document entrance. DIRECTORY [+ -] 2 Press { { { {+ + + +} } } } or { { { {- - - -} } } } until the following is displayed.
Sending Faxes 50 Sending the same document to pre-programmed parties 1 Insert the document FACE DOWN. L If necessary, press { { { {+ + + +} } } } or { { { {- - - -} } } } repeatedly to select the desired resolution (page 43). 2 Press { { { { BROADCAST } } } } .
Receiving Faxes 51 Receiving F axes Receiving a fax manually Activating TEL mode Set the fax machine to TEL mode by pressing { { { { RECEIVE MODE } } } } until the following is displayed. How to receive calls 1 When the unit rings, lift the handset to answer the call.
Receiving Faxes 52 Receiving a fax automatically Activating FAX ONLY mode 1 Set the fax machine to FAX ONLY mode by pressing { { { { RECEIVE MODE } } } } until the following is displayed. L The display will show the number of rings before the unit answers a call in FAX ONLY mode.
Distinctive Ring 53 Distinct ive Ring Using two or more phone numbers in a single telephone line The Distinctive Ring service is a service offered by your local telephone company. This service provides several telephone numbers for a single telephone line, and the ring pattern differs according to which telephone number the call was addressed to.
Distinctive Ring 54 If you use three or more phone numbers You may wish to use three or more phone numbers for a single telephone line to distinguish which number the call was addressed to.
Copying 55 Copy Making a copy 1 Adjust the width of the document guides to the size of the document. 2 Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.
Copying 56 Convenient way of c opying To enlarge a document 1. Press { { { {> > > >} } } } after step 4 on page 55. ZOOM 100% [+ -] <COLLATE> ) 2. Press { { { {+ + + +} } } } to select “ 150% ” or “ 200% ” , then press { { { { START } } } } .
Copying 57 To collate multiple copies The unit can collate multiple copies in the same order as the original document pages. 1. After step 4 on page 55, press { { { {> > > >} } } } 2 times. COLLATE OFF[+ -] <RESOLUTION> ) 2. Press { { { {+ + + +} } } } or { { { {- - - -} } } } repeatedly until the following is displayed.
Features Summary 58 Programmabl e Features Programming The unit provides various programming features. Programming method for basic features 1 Press { { { { MENU } } } } .
Features Summary 59 Programming method for advanced features 1 Press { { { { MENU } } } } . SYSTEM SET UP PRESS NAVI.[ ( ) ] 2 Press { { { {< < < <} } } } or { { { {> > > >} } } } until the following is displayed: ADVANCED MODE PRESS SET 3 Press { { { { SET } } } } .
Features Summary 60 Basic features Code #01: Setting the date and time SET DATE & TIME PRESS SET See page 30 for details. Code #02: Setting your logo YOUR LOGO PRESS SET See page 31 for details. Code #03: Setting your fax number YOUR FAX NO. PRESS SET See page 33 for details.
Features Summary 61 Advanced features Code #22: Setting the journal report to print automatically AUTO JOURNAL MODE=ON [ ± ] ON (default): The unit will print the journal report automatically after every 30 new fax communications (page 44). OFF: The unit will not print the journal report, but keep records of the last 30 fax communications.
Features Summary 62 Code #36: Receiving oversized documents RCV REDUCTION MODE=92% [ ± ] If the size of the document sent by the other party is as large as, or larger than the recording paper, the unit can reduce the document and print it. Select the desired reduction rate.
Features Summary 63 Code #76: Setting the connecting tone CONNECTING TONE MODE=ON [ ± ] If you often have trouble when sending a fax, this feature allows you to hear connecting tones; fax tone, ring back tone and busy tone. You can confirm the status of the other party ’ s machine.
Error Messages 64 For Fax Advantage assistance, call 1-800-435-7329. Help Reports If your unit cannot send a fax, check the following: – The number you dialed is correct.
Error Messages 65 For Fax Advantage assistance, call 1-800-435-7329. Display If the unit detects a problem, one or more of the following messages will appear on the display. CALL SERVICE L There is something wrong with the unit. Contact our service personnel.
Error Messages 66 For Fax Advantage assistance, call 1-800-435-7329. OPEN CABINET CHECK FILM SLACK b OPEN CABINET CHECK FILM TYPE L The ink film is empty. Replace the ink film with a new one (page 71). L The ink film is not installed. Install it (page 10).
Frequently Asked Questions 67 For Fax Advantage assistance, call 1-800-435-7329. Frequently A sked Question s When a function does not work, check here General I cannot make and receive calls. L The power cord or telephone line cord is not connected. Check the connections.
Frequently Asked Questions 68 For Fax Advantage assistance, call 1-800-435-7329. The other party complains that letters on their received document are distorted or not clear. L If your line has special telephone services such as call waiting, the service may have been activated during fax transmission.
Frequently Asked Questions 69 For Fax Advantage assistance, call 1-800-435-7329. Receiving mode I cannot select the desired receiving mode. L If you want to set FAX ONLY mode, press { { { { RECEIVE MODE } } } } repeatedly until FAX ONLY mode is displayed.
Frequently Asked Questions 70 For Fax Advantage assistance, call 1-800-435-7329. If a power failure occurs L The unit will not function. L The unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
Replacement 71 For Fax Advantage assistance, call 1-800-435-7329. Replacemen t Ink film Replace the used ink film with a new one. Replacement film Model No. KX-FA93: prints about 225 letter-sized pages. See page 7 for accessory information. 1 Open the front cover by pulling up the center part.
Replacement 72 For Fax Advantage assistance, call 1-800-435-7329. 7 Turn the gear of blue core in the direction of the arrow. L Make sure that the ink film is wrapped around the blue core at least once. 8 Close the back cover securely by pushing down on the dotted area at both ends ( ).
Jams 73 For Fax Advantage assistance, call 1-800-435-7329. Jams Recording paper jam When the recording paper has jammed in the unit The display will show the following. PAPER JAMMED 1 Open the front cover by pulling up the center part. 2 Push the back cover open button (green) on the right side of the unit.
Jams 74 For Fax Advantage assistance, call 1-800-435-7329. 5 Turn the gear of blue core in the direction of the arrow. L Make sure that the ink film is wrapped around the blue core at least once. 6 Close the back cover securely by pushing down on the dotted area at both ends ( ).
Jams 75 For Fax Advantage assistance, call 1-800-435-7329. When the recording paper was not fed into the unit properly The display will show the following. CHECK PAPER Remove the recording paper and straighten. Pull the tension plate forward and hold open while inserting paper.
Jams 76 For Fax Advantage assistance, call 1-800-435-7329. Document jams – sending 1 Open the front cover by pulling up the center part. Remove the jammed document carefully. 2 Close the front cover securely. Note: L Do not pull out the jammed paper forcibly before opening the front cover.
Cleaning 77 For Fax Advantage assistance, call 1-800-435-7329. Cleaning Document feeder If misfeeding occurs frequently or if smudges, black lines or white lines appear on a transmitted document or on the original of a copied document, clean the document feeder.
Cleaning 78 For Fax Advantage assistance, call 1-800-435-7329. Thermal head If smudges or black/white lines appear on a copied or received document, check whether there is dust on the thermal head and roller shaft, and clean the thermal head to remove the dust.
Cleaning 79 For Fax Advantage assistance, call 1-800-435-7329. 6 Replace the ink film. Turn the gear of blue core in the direction of the arrow. L Make sure that the ink film is wrapped around the blue core at least once. 7 Close the back cover securely by pushing down on the dotted area at both ends ( ).
Printed Reports 80 General In formation Reference lists and reports You can print out the following lists and reports for your reference. Setup list: provides you with the current settings of the basic and advanced programming feature s (page 60 to page 63).
Caller IQ Feature 81 For assistance, please call openLCR: 1-866-openLCR (1-866-673-6527) Caller IQ Fea ture openLCR service for the Caller IQ feature This unit is compatible with service provided by openLCR.
Caller IQ Feature 82 For assistance, please call openLCR: 1-866-openLCR (1-866-673-6527) To turn the Caller IQ feature from OFF to ON 1 Press { { { { CALLER IQ } } } } . CALLER IQ PRESS NAVI.[ ( ) ] 2 Press { { { {< < < <} } } } or { { { {> > > >} } } } until the following is displayed or press { { { { 0 } } } } .
Caller IQ Feature 83 For assistance, please call openLCR: 1-866-openLCR (1-866-673-6527) During download L The CALLER IQ indicator will flash and the display will show the following. DOWNLOAD IN PROCESS. L During downloading, you cannot do other operations such as making/answering a call or sending/receiving a document.
Specifications 84 Specificat ions Technical data about this product *1 Transmission speed depends upon the contents of the pages, resolution, telephone line conditions and capability of the other party ’ s machine. *2 Transmission speed is based upon the ITU-T No.
Specifications 85 Paper spec ifications Note for recording paper : L Do not use the following types of paper: – Paper with a cotton and/or fibre content that is over 20%, such as letterhead paper or.
FCC Information 86 FCC Inform ation List of FCC requirements and information If required by the telephone comp any, inform them of the following. • FCC Registration No.: (found on the rear of the unit) • Ringer Equivalence No.: (found on the rear of the unit) • The particular telephone line to which the equipment is connected.
Warranty 87 Warrant y Limited Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, PANASONIC SALES COMPANY, DIVISION OF MATSUSHITA ELECTRIC DIVISION OF MATSUSHITA CORPORATION OF AMERICA ELECTRIC OF PUERTO RICO, INC., One Panasonic Way, Ave. 65 de Infanter í a, Km.
Warranty 88 Some states do not allow the e xclusion or limitation of incidental o r consequential damages, o r limitations on how long an implied warranty lasts, so the exclusions ma y not apply to you. This warranty gives yo u specific legal rights and you may also have o ther rights which vary from state to state.
Customer Services 89 Custome r Services Customer Services directory To obtain service or technical assis tance during the warranty perio d, please contact:1-800-HELP-FAX (1-800-435-7329), Monday-Friday 9am-8pm EST.
Index 90 Index Program index Basic features #01 Date and time .................................... 30 #02 Your logo ........................................... 31 #03 Your fax number ............................... 33 #04 Sending report ..............
Index 91 N Navigator directory Making a phone call .............................. 38 Selecting characters .............................. 32 Sending faxes........................................ 46 Storing ..............................................
PFQX1696ZA CC0302TW Panasonic F AX ADV ANT AGE PROGRAM Panasonic Consumer Electronics Company , Division of Matsushita Electric Corporation of America One Panasonic W ay , Secaucus, New Jersey 07094 Panasonic Sales Company , Division of Matsushita Electric of Puerto Rico, Inc.
An important point after buying a device Panasonic KX-FHD331 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Panasonic KX-FHD331 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Panasonic KX-FHD331 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Panasonic KX-FHD331 you will learn all the available features of the product, as well as information on its operation. The information that you get Panasonic KX-FHD331 will certainly help you make a decision on the purchase.
If you already are a holder of Panasonic KX-FHD331, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Panasonic KX-FHD331.
However, one of the most important roles played by the user manual is to help in solving problems with Panasonic KX-FHD331. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Panasonic KX-FHD331 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
