Instruction/ maintenance manual of the product KX-FB421 Panasonic
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Operating Instructions Flat-Bed-Plain Paper Fax and Copier Model No. KX-FB421 General In formation Please read these Operating Instructions before using the unit and save for future reference.
2 Thank you for purchasing a Panasonic facsimile. Things you should keep a record of Attach your sales receipt here. For your future referen ce Caution: L The Telephone Protection Act of 1991 requires.
Safety instructions 3 For fax advantage assistance, call 1-800-435-7329. Safety inst ructions Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.
Table of Contents 4 For fax advantage assistance, call 1-800-435-7329. Table of Cont ents Initial Preparation Accessories Included accessories ............................................................................ 6 Accessory information .......
Table of Contents 5 For fax advantage assistance, call 1-800-435-7329. Copy Copying Making a copy ..................................................................................... 55 Programmable Features Features Summary Programming .............
Accessories 6 For fax advantage assistance, call 1-800-435-7329. Initial P reparati on Included accessories L If any items are missing or damaged, check with the place of purchase. L Save the original carton and packing materials for future shipping and transportation of the unit.
Finding the Controls 7 For fax advantage assistance, call 1-800-435-7329. Finding the Controls Overview Front view A A A A Document guides B B B B Document exit C C C C ADF (Auto Document Feeder) cover D D D D Recording paper exit E E E E Paper stacker The paper stacker may not be shown in all illustrations.
Finding the Controls 8 For fax advantage assistance, call 1-800-435-7329. Location of controls A A A A Display B B B B { { { { MENU } } } } L To initiate or exit programming. C C C C { { { { CALLER ID } } } } L To use caller ID service (page 38, 40). D D D D { { { { REDIAL/PAUSE } } } } L To redial the last number dialed.
Installation 9 For fax advantage assistance, call 1-800-435-7329. Installati on Connecting the document cover 1 Gently insert the two tabs on the document cover into the slots on the unit ( 1 ), then close the document cover ( 2 ). 2 Connect the ADF cable to the jack on the back of the unit.
Installation 10 For fax advantage assistance, call 1-800-435-7329. Unlocking the shipping lock The shipping lock is to avoid damaging the scanner when it is being transported. Before using the unit, unlock the shipping lock. 1 Press down the printer cover open button ( 1 ).
Installation 11 For fax advantage assistance, call 1-800-435-7329. Ink film – installing / replacing Install the included ink film or replace the used ink film with a new one. Replacement film Model No. KX-FA94: prints about 400 letter-sized pages. See page 6 for accessory information.
Installation 12 For fax advantage assistance, call 1-800-435-7329. 5 Insert the gear of blue core of the front ink film roll into the left slot of the unit ( 1 ). Insert the rear ink film roll ( 2 ). 6 Turn the gear of blue core in the direction of the arrow.
Installation 13 For fax advantage assistance, call 1-800-435-7329. Paper stacker and paper tray 1 Line up the slots in the paper stacker with the pegs on the bottom of the unit, then slide until locked. L The paper stacker can hold up to approx. 100 sheets of printed paper.
Installation 14 For fax advantage assistance, call 1-800-435-7329. Recording paper Letter, legal or A4 size recording paper can be loaded. The unit can hold up to 100 sheets of 75 g/m 2 (20 lb.) paper. You may use 60 g/m 2 to 90 g/m 2 (16 lb. to 24 lb.
Connections and Setup 15 For fax advantage assistance, call 1-800-435-7329. Connect ions and Setup Popular ways to use the fax machine You may already have other devices such as telephone or telephone answering machine besides the fax machine. You may use them in the same room or different room.
Connections and Setup 16 For fax advantage assistance, call 1-800-435-7329. Case 1: Receives faxes and phone calls (on answering machine) on single line (one phone number) Your situation You wish to use the fax machine and your answering machine in the same room.
Connections and Setup 17 For fax advantage assistance, call 1-800-435-7329. How to set up 1 Set the fax machine to FAX ONLY mode by pressing { { { { RECEIVE MODE } } } } until the following is displayed. L The display will show the number of rings before the fax machine answers a call in FAX ONLY mode.
Connections and Setup 18 For fax advantage assistance, call 1-800-435-7329. Case 2: One line used for fax only Your situation You wish to use the fax machine only for fax reception/transmission.
Connections and Setup 19 For fax advantage assistance, call 1-800-435-7329. How to set up 1 Set the fax machine to FAX ONLY mode by pressing { { { { RECEIVE MODE } } } } until the following is displayed. L The display will show the number of rings before the fax machine answers a call in FAX ONLY mode.
Connections and Setup 20 For fax advantage assistance, call 1-800-435-7329. Case 3: Fax machine and telephone share a single line (one phone number); Fax seldom used Your situation You wish to use the fax machine and an extension telephone in a different room.
Connections and Setup 21 For fax advantage assistance, call 1-800-435-7329. How to set up Set the fax machine to TEL mode by pressing { { { { RECEIVE MODE } } } } until the following is displayed. How to receive calls You can receive a fax with the fax machine and extension telephone.
Connections and Setup 22 For fax advantage assistance, call 1-800-435-7329. Case 4: Receives faxes and phone calls on single line, but different numbers (Distinctive Ring) Your situation You wish to use the fax machine and your answering machine in a different room and receive faxes and phone calls automatically.
Connections and Setup 23 For fax advantage assistance, call 1-800-435-7329. How to set up 1 Subscribe to Distinctive Ring service at your local telephone company to get a new phone number.
Connections and Setup 24 For fax advantage assistance, call 1-800-435-7329. Case 5: Receives faxes and voice mail on same line, but different numbers (Distinctive Ring) Your situation You have already subscribed to voice mail service and also wish to receive a fax automatically.
Connections and Setup 25 For fax advantage assistance, call 1-800-435-7329. How to set up 1 Subscribe to Distinctive Ring service at your local telephone company to get a new fax number. L You do not need to apply to a voice mail service for the new number.
Help Button 26 For fax advantage assistance, call 1-800-435-7329. Help Button Help function You can print a quick reference for assistance as follows. 1 Press { { { { HELP } } } } . PRESS NAVI.[ ( ) ] & SET 2 Press { { { {< < < <} } } } or { { { {> > > >} } } } until the desired item is displayed.
Volume 27 For fax advantage assistance, call 1-800-435-7329. Volume Adjusting volume Ringer volume 4 levels (high/middle/low/off) are available. While the unit is idle, press { { { {+ + + +} } } } or { { { {- - - -} } } } . To turn the ringer off 1. Press { { { {- - - -} } } } repeatedly until the following is displayed.
Initial Programming 28 For fax advantage assistance, call 1-800-435-7329. Initial P rogrammin g Date and time, your logo and fax number You should program the date and ti me, your logo and fax number. This information will be printed on each page transmitted from your unit.
Initial Programming 29 For fax advantage assistance, call 1-800-435-7329. Setting your logo The logo can be your company, division or personal name. 1 Press { { { { MENU } } } } . SYSTEM SET UP PRESS NAVI.[ ( ) ] 2 Press { { { {< < < <} } } } or { { { {> > > >} } } } until the following is displayed.
Initial Programming 30 For fax advantage assistance, call 1-800-435-7329. To select charact ers with the dial keypad Pressing the dial keys will select a character as shown below.
Initial Programming 31 For fax advantage assistance, call 1-800-435-7329. Setting your fax number 1 Press { { { { MENU } } } } . SYSTEM SET UP PRESS NAVI.[ ( ) ] 2 Press { { { {< < < <} } } } or { { { {> > > >} } } } until the following is displayed.
Automatic Dialing 32 Telephone Storing names and telephone numbers into one-touch dial For rapid access to frequently dialed numbers, the unit provides 6 entries for one-touch dial. L Station 1 can be used alternatively as broadcast key (page 47). 1 Press { { { { MENU } } } } repeatedly until the following is displayed.
Automatic Dialing 33 Storing names and telephone numbers into navigator directory For rapid access to frequently dialed numbers, the unit provides the navigator directory (100 entries). 1 Press { { { { MENU } } } } repeatedly until the following is displayed.
Automatic Dialing 34 Editing a stored entry 1 Press { { { {> > > >} } } } . DIRECTORY [+ -] 2 Press { { { {+ + + +} } } } or { { { {- - - -} } } } until the desired entry is displayed. Example: Mary 0123456 b SEND:PRESS SET EDIT:PRESS MENU 3 Press { { { { MENU } } } } .
Automatic Dialing 35 Erasing a stored entry 1 Press { { { {> > > >} } } } . DIRECTORY [+ -] 2 Press { { { {+ + + +} } } } or { { { {- - - -} } } } until the desired entry is displayed. Example: Peter 9876543 b SEND:PRESS SET EDIT:PRESS MENU 3 Press { { { { MENU } } } } .
Automatic Dialing 36 Making a phone call using one-touch dial and navigator directory Before using this feature, program the desired names and telephone numbers into one-tou ch dial and navigator directory (page 32, 33). Using one-touch dial 1 Press { { { { MONITOR } } } } or lift the handset.
Caller ID 37 Caller ID Caller ID service from your phone company This unit is compatible with the Caller ID service offered by your local telephone company. To use this feature, you must subscribe to a Caller ID service. Change the following rin g setting to 2 or more rings befo rehand.
Caller ID 38 Viewing and calling back using caller information You can easily view caller information and call back. Important: L L L L Calling back will not be possible in the following cases: – The telephone number includ es data other than numbers ( i.
Caller ID 39 Erasing caller information Erasing all caller information 1 Press { { { { MENU } } } } repeatedly until the following is displayed. CALLER SET UP PRESS SET 2 Press { { { { SET } } } } . CALL LIST ERASE PRESS SET 3 Press { { { { SET } } } } .
Caller ID 40 Storing caller information into one-touch dial and navigator directory Important: L L L L This feature is not available in the following cases: – The telephone number includ es data other than numbers ( i.e. * * * * or #). – The caller information does not include a telephone num ber.
Sending Faxes 41 Fax Sending a fax manually using the auto document feeder 1 Confirm that there are no documents on the scanner glass. Adjust the width of the document guides to the size of the document. 2 Insert the document (up to 15 pages) FACE DOWN into the feeder until a single beep is heard and the unit grasps the document.
Sending Faxes 42 To trans mit more t han 15 pag es at a ti me Insert the first 15 pages of the document. Add the other pages (up to 15 at a time) before the last page feeds into the unit. Convenient way to send a fax You can dial the fax number first before inserting the document.
Sending Faxes 43 Sending a fax manually using the scanner glass By using the scanner glass, you can send a page from booklets or small sized paper that cannot be sent with the auto document feeder. 1 Confirm that there are no documents in the auto document feeder.
Sending Faxes 44 Documents you can send Using the auto document feeder Note: L Remove clips, staples or other similar fasteners. L Do not send the following types of documents: (Use the scanner glass for fax transmission.
Sending Faxes 45 Sending a fax using one-touch dial and navigator directory Before using this feature, program the desired names and telephone numbers into one-tou ch dial and navigator directory (page 32, 33). 1 Confirm that there are no documents on the scanner glass.
Sending Faxes 46 To send a fax using the scanne r glass 1. Confirm that there are no documents in the auto document feeder. Open the document cover. 2. Place the document FACE DOWN, then close the document cover. 3. Enter the fax number. 4. Press { { { { FAX/START } } } } .
Sending Faxes 47 Broadcast transmission This feature is useful for sending the same document to more than one party (up to 20 entries). First program the entries, then see page 49 for transmission. L The broadcast function utilizes station 1. The one-touch dial function will be canceled.
Sending Faxes 48 Adding a new entry into the broadcast memory 1 Press { { { {> > > >} } } } . DIRECTORY [+ -] 2 Press { { { {+ + + +} } } } or { { { {- - - -} } } } until the following is displayed. <BROADCAST> b SEND:PRESS SET EDIT:PRESS MENU 3 Press { { { { MENU } } } } .
Sending Faxes 49 Sending the same document to pre-programmed parties using the auto document feeder 1 Confirm that there are no documents on the scanner glass. Insert the document FACE DOWN into the feeder. L If necessary, press { { { { RESOLUTION } } } } repeatedly to select the desired resolution (page 41).
Sending Faxes 50 To send the same document to pre-programmed partie s using the scanner glass 1. Confirm that there are no documents in the auto document feeder.
Receiving Faxes 51 Receiving F axes Receiving a fax manually Activating TEL mode Set the fax machine to TEL mode by pressing { { { { RECEIVE MODE } } } } until the following is displayed. How to receive calls 1 When the unit rings, lift the handset to answer the call.
Receiving Faxes 52 Receiving a fax automatically Activating FAX ONLY mode 1 Set the fax machine to FAX ONLY mode by pressing { { { { RECEIVE MODE } } } } until the following is displayed. L The display will show the number of rings before the unit answers a call in FAX ONLY mode.
Distinctive Ring 53 Distinct ive Ring Using two or more phone numbers in a single telephone line The Distinctive Ring service is a service offered by your local telephone company. This service provides several telephone numbers for a single telephone line, and the ring pattern differs according to which telephone number the call was addressed to.
Distinctive Ring 54 If you use more than two phone numbers You may wish to use more than two phone numbers for a single telephone line to distinguish which number the call was addressed to.
Copying 55 Copy Making a copy Using the auto document feeder 1 Confirm that there are no documents on the scanner glass. Adjust the width of the document guides to the size of the document. 2 Insert the document (up to 15 pages) FACE DOWN into the feeder until a single beep is heard and the unit grasps the document.
Copying 56 Using the scanner glass 1 Confirm that there are no documents in the auto document feeder. Open the document cover and place the document FACE DOWN on the scanner glass, aligning the top edge of the document to the t mark on the unit. 2 Close the document cover.
Copying 57 Convenient way of c opying To enlarge a document 1. Press { { { {> > > >} } } } after step 4 on page 55 or page 56. ZOOM 100% [+ -] <COLLATE> ) 2. Press { { { {+ + + +} } } } to select “ 150% ” or “ 200% ” , then press { { { { START } } } } .
Copying 58 To collate multiple copies The unit can collate multiple copies in the same order as the original document pages. Using the auto document feeder 1. After step 4 on page 55, press { { { {> > > >} } } } 2 times. COLLATE OFF[+ -] <NUMBER> ) 2.
Features Summary 59 Programmabl e Features Programming The unit provides various programming features. General programming method 1 Press { { { { MENU } } } } .
Features Summary 60 Basic features Code #01: Setting the date and time SET DATE & TIME PRESS SET See page 28 for details. Code #02: Setting your logo YOUR LOGO PRESS SET See page 29 for details. Code #03: Setting your fax number YOUR FAX NO. PRESS SET See page 31 for details.
Features Summary 61 Advanced features Code #22: Setting the journal report to print automatically AUTO JOURNAL MODE=ON [ ± ] ON (default): The unit will print the journal report automatically after every 30 new fax communications (page 42). OFF: The unit will not print the journal report, but keep records of the last 30 fax communications.
Features Summary 62 Code #36: Receiving oversized documents RCV REDUCTION MODE=92% [ ± ] If the size of the document sent by the other party is as large as, or larger than the recording paper, the unit can reduce the document and print it. Select the desired reduction rate.
Features Summary 63 Code #76: Setting the connecting tone CONNECTING TONE MODE=ON [ ± ] If you often have trouble when sending a fax, this feature allows you to hear connecting tones; fax tone, ring back tone and busy tone. You can confirm the status of the other party ’ s machine.
Error Messages 64 For fax advantage assistance, call 1-800-435-7329. Help Reports If your unit cannot send a fax, check the following: – The number you dialed is correct.
Error Messages 65 For fax advantage assistance, call 1-800-435-7329. Display If the unit detects a problem, one or more of the following messages will appear on the display. CALL SERVICE L There is something wrong with the unit. Contact our service personnel.
Error Messages 66 For fax advantage assistance, call 1-800-435-7329. MEMORY FULL L When making a copy, the document being stored exceeds the memory capacity of the unit. Press { { { { STOP } } } } to clear the message. Divide the document into sections.
Frequently Asked Questions 67 For fax advantage assistance, call 1-800-435-7329. Frequently A sked Question s When a function does not work, check here General I cannot make and receive calls. L The power cord or telephone line cord is not connected. Check the connections.
Frequently Asked Questions 68 For fax advantage assistance, call 1-800-435-7329. L Try copying the document. If the copied image is clear, there may be something wrong with the other party ’ s machine. The other party complains that smudges or black lines appear on their received document.
Frequently Asked Questions 69 For fax advantage assistance, call 1-800-435-7329. The printing quality is poor. Note: Please do not reuse the ink film! Replace with Model No. KX-FA94 replacement film. Refer to page 6 for further details. L Some paper has instructions recommending which side to print on.
Jams 70 For fax advantage assistance, call 1-800-435-7329. Jams Recording paper jam When the recording paper has jammed in the unit The display will show the following. PAPER JAMMED 1 If ejected paper is stacked on the paper stacker, remove it. 2 Press down the printer cover open button ( 1 ).
Jams 71 For fax advantage assistance, call 1-800-435-7329. 4 Turn the gear of blue core in the direction of the arrow. L Make sure that the ink film is wrapped around the blue core at least once. 5 Close the printer cover by pushing down on both sides until locked.
Jams 72 For fax advantage assistance, call 1-800-435-7329. When the recording paper was not fed into the unit properly The display will show the following. CHECK PAPER Remove the recording paper and straighten. Pull the tension plate forward and hold open while inserting paper.
Jams 73 For fax advantage assistance, call 1-800-435-7329. Document jams – sending 1 Lift, and hold open the ADF cover. Remove the jammed document carefully.
Cleaning 74 For fax advantage assistance, call 1-800-435-7329. Cleaning White plate and scanner glass If a black line, a white line or a smudge appears on your recording paper, on your original, or on the fax document received by the other party, clean the white plate and scanner glass.
Cleaning 75 For fax advantage assistance, call 1-800-435-7329. Document feeder rollers If misfeeding of your original occurs frequently, clean the document feeder rollers. 1 Lift, and hold open the ADF cover. 2 Clean the document feeder rollers with a soft and dry cloth.
Cleaning 76 For fax advantage assistance, call 1-800-435-7329. Thermal head and roller shaft If smudges or black/white bands appear on a copied or received document, check whether there is dust on the thermal head and roller shaft, and clean the thermal head and roller shaft to remove the dust.
Cleaning 77 For fax advantage assistance, call 1-800-435-7329. L Make sure that the ink film is wrapped around the blue core at least once. 6 Lift two locks ( 1 ), lower the exit guide to unlock the two locks ( 2 ) and open the exit guide ( 3 ).
Cleaning 78 For fax advantage assistance, call 1-800-435-7329. 8 Close the exit guide. 9 Close the printer cover by pushing down on both sides until locked.
Printed Reports 79 General In formation Reference lists and reports You can print out the following lists and reports for your reference. Setup list: provides you with the current settings of the basic and advanced programming feature s (page 60, 61).
Caller IQ Feature 80 For assistance, please call openLCR: 1-866-openLCR (1-866-673-6527) Caller IQ Fea ture openLCR service for the Caller IQ feature This unit is compatible with service provided by openLCR.
Caller IQ Feature 81 For assistance, please call openLCR: 1-866-openLCR (1-866-673-6527) Updating the rate table (downloading the rate table) If you register through openLCR web site or move to another area, you have to download the rate table manually.
Caller IQ Feature 82 For assistance, please call openLCR: 1-866-openLCR (1-866-673-6527) Downloading the fax system setup and telephone directory entries (downloading from web) If you access openLCR web site at www.openLCR.com and program the system setup and telephone directory, you will need to download this data to the fax machine.
Specifications 83 Specificat ions Technical data about this product *1 Transmission speed depends upon the contents of the pages, resolution, telephone line conditions and capability of the other party ’ s machine. *2 Transmission speed is based upon the ITU-T No.
Specifications 84 Paper spec ifications Note for recording paper : L Do not use the following types of paper: – Paper with a cotton and/or fibre content that is over 20%, such as letterhead paper or.
FCC Information 85 FCC Inform ation List of FCC requirements and information If required by the telephone comp any, inform them of the following. • FCC Registration No.: (found on the rear of the unit) • Ringer Equivalence No.: (found on the rear of the unit) • The particular telephone line to which the equipment is connected.
Limited Warranty 86 Limited Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, PANASONIC SALES COMPANY, DIVISION OF MATSUSHITA ELECTRIC DIVISION OF MATSUSHITA CORPORATION OF AMERICA ELECTRIC OF PUERTO RICO, INC., One Panasonic Way, Ave. 65 de Infanter í a, Km.
Limited Warranty 87 Some states do not allow the e xclusion or limitation of incidental o r consequential damages, o r limitations on how long an implied warranty lasts, so the exclusions ma y not apply to you. This warranty gives yo u specific legal rights and you may also have o ther rights which vary from state to state.
Customer Services 88 Custome r Services Customer Services directory To obtain service or technical assis tance during the warranty perio d, please contact:1-800-HELP-FAX (1-800-435-7329), Monday-Friday 9am-8pm EST.
Index 89 Index Program index Basic features.
Index 90 Index A Accessories ............. ................................... 6 Paper stacker ........................................ 13 Paper tray .............................................. 13 Advanced features .................................
Index 91 S Scanner glass .................................... 43, 56 Sending Broadcast .............................................. 49 From memory ........................................ 42 Manually ................................................ 41 Navigator directory .
PFQX1699ZA CM0202MK0 Panasonic F AX ADV ANT AGE PROGRAM Panasonic Consumer Electronics Company , Division of Matsushita Electric Corporation of America One Panasonic W ay , Secaucus, New Jersey 07094 Panasonic Sales Company , Division of Matsushita Electric of Puerto Rico, Inc.
An important point after buying a device Panasonic KX-FB421 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Panasonic KX-FB421 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Panasonic KX-FB421 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Panasonic KX-FB421 you will learn all the available features of the product, as well as information on its operation. The information that you get Panasonic KX-FB421 will certainly help you make a decision on the purchase.
If you already are a holder of Panasonic KX-FB421, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Panasonic KX-FB421.
However, one of the most important roles played by the user manual is to help in solving problems with Panasonic KX-FB421. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Panasonic KX-FB421 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center