Instruction/ maintenance manual of the product KEY TELEPHONE Panasonic
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KE Y TELEPHONE US ER GUIDE Befor e using thi s phone, p lease read th ese instr uctions compl etely. Section 750 Issued A ugust, 1998.
The co nt ent s of t hi s ma nual a re sub ject to cha nge withou t no ti ce and do n ot con stit ut e a com mitm ent on th e par t of Ma tsush ita Com m unica tion I ndus tri al Co. Ltd (MCI) . Ever y ef f ort has been made to ens ure the accu ra cy of this doc umen t.
Content s 3 Contents Pre fac e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1. Un ders tandin g Your Pho ne . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 No n-D isp lay Ph one s .
Conten ts 4 Un sup ervi sed Tra nsf er s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Ca ll P icku p . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
K e y T e lephone User ’ s Guide 5 PREFACE The Key T ele pho ne Us er Guid e is f or any one w ho uses a Pa nas onic d ig it al te le phon e in con ju nct ion w ith the Pana son ic ICX . The ICX is a tel ep hone sys te m that pro vides y ou w it h a powe rful set of fe at ures fo r han dling cal ls .
Prefac e 6 K e y T el eph one User ’ s Guide • C h apt er 3, “Pl acin g Outs ide Cal ls ” - Pr ovi des proc ed ure s for m aki ng ou ts ide call s. • C h apt er 4, “Ha ndl in g Inc o m in g Cal ls ” - Pro vi des seve ra l proce dur es for ans w erin g cal ls .
K e y T e lephone User Guide 7 1. UNDERST AN DING YOUR PHONE Th e fol l ow in g in form at io n i n t his c hapte r wil l fam i li ar iz e you wi th your Pa nas oni c digi t al phone and ena bl e you .
1. Under standi ng Your Pho ne 8 K e y T elepho ne User Guide T abl e 1. Non -di sp la y phone featur es # Featur e Description Mes sage W a iting Ind icator Ind icat es th at y ou hav e a mes sage . PROG K ey Used to pro gram Fl ex ible Func ti o n (FF) an d one- tou ch key s , t o adj ust r inger vo lume, and to s end a fl as h s i gna l.
1. Underst andi ng Your Phone K e y T el eph one User Guide 9 SMALL -DISPL AY PHONES Sma ll-d ispl ay phones have a dis pla y con ta ining two li nes of text . T ab le 2 on page 9 d esc ri bes the f eatu res (1- 22 be low ) th at a re t ypi ca l of s ma ll- disp l ay ph ones .
1. Under standi ng Your Pho ne 10 K ey T elepho ne User Gui de Soft Keys Used to select speed dial directories o r numbers. PROG K ey Used to pro gram Fl ex ible Func ti o n (FF) an d one- tou ch key s , t o adj ust r inger vo lume, and to s end a fl as h s i gna l.
1. Underst andi ng Your Phone K e y T el eph one User Guide 11 Chan ging th e D ef ault Displ ay The MO DE key enab le s you t o change the s oft war e mode of th e dis p l ay from Def aul t M ode ( i.e., t ime and da te) to Di rect o ry Mo d e (i .e.
1. Under standi ng Your Pho ne 12 K ey T elepho ne User Gui de Figur e 4. Mess age s re ceive d for sm al l- di spl ay phone Figur e 5. Remi nde r alarm fo r smal l-di splay phone Figur e 6. Incom i ng out si de ca ll for s m al l- di spl ay phone Figur e 7.
1. Underst andi ng Your Phone K e y T el eph one User Guide 13 2. Pres s V ar iabl e Mode Key . 3. Repla ce t he hands et o r press the ON/OFF key . 1.
1. Under standi ng Your Pho ne 14 K ey T elepho ne User Gui de T abl e 3. Large -di sp la y phone fea tur es # Featur e Description Mes sage W a iting Ind icator Ind icat es th at y ou hav e a mes sage . Dis pl ay Dis pl ays inf o rma ti o n abou t the phone ’ s st atus, menus , a nd di all ing dir ectori es.
1. Underst andi ng Your Phone K e y T el eph one User Guide 15 Chan ging th e D ef ault Displ ay The te n sof t keys l oca te d alo ngs id e the dis play on a l ar g e-d ispl ay pho ne al l ow you to cha nge the soft war e mode of th e di spl ay .
1. Under standi ng Your Pho ne 16 K ey T elepho ne User Gui de Understanding Display Information Dis p la y in fo rm at io n in d ic at es the sta tu s of th e p ho n e. Ho wev e r, this inf or m a tio n wi ll var y dep end ing on how th e phon e is prog ra mmed and its sta tu s.
1. Underst andi ng Your Phone K e y T el eph one User Guide 17 Figur e 13. Incom i ng out si de cal l fo r la rge -disp la y phon e Figur e 14. Out si de call in pr ogr es s for lar ge -di sp lay phone Figur e 15.
18 K e y T elepho ne User Guide 2. S ET TING UP YOUR PHO NE Y ou c an us e the proc edure s in thi s cha pt er to cus to mize your p hone for the foll o win g: • A dj us ti ng V olum e and Disp la y.
2. Set ting Up Your Phone K e y T el eph one User Guide 19 Ente r 9 , then 2 to a dju st the in terco m ring t one . (T he phone pr odu ces a ton e.) 4. Pres s the VOLUME key . 5. Pres s the ON/OFF key . Note: Th is tas k req ui res a dis play ph one .
2. Sett ing Up Your Phone 20 K ey T elepho ne User Gui de 5. Pr es s th e HO LD ke y . 6. Repea t step s 2-5 to pr ogram add it io nal keys . 7. Repla ce t he hands et o r press the ON/OFF key . 1. Pick u p the hand set or pr ess th e ON/ O FF key . 2.
2. Set ting Up Your Phone K e y T el eph one User Guide 21 4. Dial th e p hone n umber to be s tore d. 5. Pr ess th e HO LD ke y . 6. Repla ce t he hands et o r press the ON/O FF key . 1. Pi ck up th e han dset or pre ss the ON/OFF ke y . 2. Pres s th e PROG key .
2. Sett ing Up Your Phone 22 K ey T elepho ne User Gui de 3. Pr es s th e one -touc h key to be ch eck ed. (Pr ogram med data appe ars on t he di spl ay.
2. Set ting Up Your Phone K e y T el eph one User Guide 23 • Y ou can che ck PSD nu mb er s or nam es t hat hav e bee n a ss ig ned t o one -t ouch o r sof t ke ys. For mor e in for mat io n, see “Ch eck in g Spee d Dial N u m ber s” o n page 36 .
2. Sett ing Up Your Phone 24 K ey T elepho ne User Gui de OR • E n te r th e Spee d Dial Set /C le ar code (def aul t = 710 ). 3. Ente r th e PSD bin numb er ( 80 - 99 ). 4. En ter th e phon e numbe r you wa nt to be sp ee d-d iall ed (max i mum len gth = 16 char ac ter s) .
2. Set ting Up Your Phone K e y T el eph one User Guide 25 5. Repla ce the hands et o r press the ON/OFF key . Assigning S SD Numbers Note: SS D num bers re quire sys te m progr ammi ng.
2. Sett ing Up Your Phone 26 K ey T elepho ne User Gui de 4. Pr es s th e MEMO R Y key . 5. Ente r th e SS D bin numbe r that co nta in s t he f ir st pa rt of the numbe r to be dia ll ed . (If a paus e is r eq uired , pres s th e REDIAL key .) 6. Repea t step s 4-5 ( up t o 5 more time s) for e ach remai ning SSD num b er t o be li nke d.
2. Set ting Up Your Phone K e y T el eph one User Guide 27 b. Us e th e bot tom ro w of FF ke ys to def ine your sel ec ti on. c. Re peat step s a-b a s many time s as n ece ssa ry t o enter the d esir ed name . • P r es s th e * key t o er ase an ent ry .
2. Sett ing Up Your Phone 28 K ey T elepho ne User Gui de Figur e 17. Name as signmen t exa m ple - smal l-di splay phone To e n te r a D : Pres s the f i rs t one-t ouc h key fro m the l eft on th e botto m row . Pres s the f ou rt h FF key from t he left on th e bot to m row .
2. Set ting Up Your Phone K e y T el eph one User Guide 29 Figur e 18. Name a ssign ment exam pl e - l arg e-d is play pho ne T o ente r a D : Pr es s th e firs t s oft k ey o n the t op le ft. Press t he f our th FF k ey fr om th e le ft on t he bot tom row .
2. Sett ing Up Your Phone 30 K ey T elepho ne User Gui de Notes: • Th is task req ui res a dis play ph one . • Y ou ne ed t o know t he PSD bi n numbe r fo r th e PSD numbe r in orde r t o del et e an ass ig ned nam e. T o check the bin nu mb er for a key , se e “C he cki ng Speed Di al Nu mb ers” on page 3 6.
K e y T e lephone User Guide 31 3. P LACI NG OUTSIDE CALLS Y our di git al phon e, in con ju n ct io n w it h th e ICX , prov id es t he fo ll owing w ays for you to plac e outsi de c al ls: • Ac ce.
3. Plac ing Out side Calls 32 K ey T elepho ne User Gui de 1. Pi ck up t he h and set or pres s the ON / OF F key . 2. Atte mpt t o acc es s an out side lin e. 3. Whe n you he ar t h e bu sy to ne, ent er the Call back R equ es t cod e (d efa ult = 3 ).
3. Placi ng O utside Ca lls K e y T el eph one User Guide 33 1. Dur i ng a ca ll , pr es s th e MEM O R Y key . 2. Pres s the # key . 3. Ente r the Acco unt Co de (up to 10 d igit s).
3. Plac ing Out side Calls 34 K ey T elepho ne User Gui de 1. Pi ck up th e han dset or pre ss t he ON/ OFF key . 2. Ac ces s an ou tsid e li ne. 3. Dial the p hone n umber .
3. Placi ng O utside Ca lls K e y T el eph one User Guide 35 2. Pres s th e sof t key nex t to or . (The fir st tw o s pee d dia l en tr ie s app ear on the seco nd line of th e di spl ay .) 3. Sc ro ll throug h the speed di al dir ector y unt il th e des ir ed sp eed d ial ent ry is d is pla yed .
3. Plac ing Out side Calls 36 K ey T elepho ne User Gui de 4. En te r th e app ropri at e th ree digit speed di al bin nu mber (PSD bins 80 - 99 or SSD bi ns 00 - 79 or 00 0 - 799 ).
3. Placi ng O utside Ca lls K e y T el eph one User Guide 37 4. Pick u p the hand set or pr ess th e ON/ O FF key . 5. Pres s the CON F ke y . 6. Pr es s the s of t key ne xt to t h e sp eed di al e nt ry . (T he speed di al nu mber ap pea rs on the fi rst li ne of the di sp lay .
38 K ey T eleph one User G u ide 4. HANDLING INCOMING CALLS Y ou c an han dle cal ls tha t reac h your phone in a vari et y of wa ys: • Ans w er Call s ( pag e 38) • U se Ca ll H old ( pag e 3 8) • Tran s fe r C al ls (pa g e 40 ) ANSWERING CALLS Y ou c an ans w er var iou s ty pes of ca ll s usi ng the fol lowi ng pr oc edu re: 1.
4. Handl ing Incomin g Calls K e y T el eph one User Guide 39 Notes: • Th e Flo atin g Ho ld feat ure as signs a Fl oa ting Hol d numb er ( 001 - 576 ) to a spec if ic FF k ey .
4. Handl ing I ncoming Call s 40 K e y T elepho ne User Guide T RANSFERRING CALLS Y ou c an tr ansf er a ca ll to a n open e xtens ion , a busy ex te nsion, or an ou ts i de li ne .
4. Handl ing Incomin g Calls K e y T el eph one User Guide 41 a. If On- hook T ransf er is e nab led for your e xtens ion, r eplac e the h andset or pres s t he ON/OFF ke y . b. If O n- hoo k T ra nsfer is dis abl ed f or yo ur ex te nsion, press the PROG key .
4. Handl ing I ncoming Call s 42 K e y T elepho ne User Guide • Sp ecifi ed G rou p P ickup : Y ou can pick up a call ringi ng to an ex te nsi on i n anot her ext ens io n gro up. 1. Lift the han dse t or p res s t he ON/OFF ke y . 2. Ente r th e Ext ens io n Grou p Pic kup- All Call s co de (d ef ault=7 01) .
4. Handl ing Incomin g Calls K e y T el eph one User Guide 43 T r unk Gr oup Pic k up T run k Gro up Pi ck up all ows y ou t o answ er cal l s ring ing to any e xtens ion wit hin you r own MCO in comi ng trun k gro up. 1. Lift the han dse t or p res s t he ON/OFF ke y .
4. Handl ing I ncoming Call s 44 K e y T elepho ne User Guide CALL P ARK Y ou c an us e the Call Park fun ct ion to tran sf er a cal l, even if yo u can not loc at e the int end ed reci pi ent of t he ca ll . Th er e are tw o w ay s for an exten si on to par k a cal l on the DBS.
45 K ey T elepho ne User Gui de 5. COM MUNICATING WI THIN YOUR O FFICE The ICX pr ovi des a var iety of ways to han dl e cal ls wit hi n your of fi ce : • Ca ll ing O the r Ext en si ons (pag e 45) .
5. Commu nicating Withi n Your Of fice 46 K ey T elepho ne User Gui de 1. Fr om th e Main Menu, pr ess th e sof t key to the l ef t of . ( 10 alph abe tica l en tr ie s are dis pl aye d. ) 2. Pres s the so ft ke y t o the lef t of th e d esire d g roup of l e t te rs to di spl a y th e fir st f iv e ex tens ion ent ries.
5. Commun ic ating Wit hi n Your Offi ce K e y T el eph one User Guide 47 USING P A GING Y ou c an make both int er nal and exte rn al pages and an nou nce ment s.
5. Commu nicating Withi n Your Of fice 48 K ey T elepho ne User Gui de MAKING ANN OUNCEMENTS TO BUS Y EXTENS IONS Note: Th is fea tur e re qui r es sy st em progra mming or a sp eci fi c I CX conf igu ra tion, and m ay not be av ai lable . Fo r infor mat io n, see yo ur sy st em admi nist rat or or ICX deal er .
5. Commun ic ating Wit hi n Your Offi ce K e y T el eph one User Guide 49 1. Wh il e re ma inin g on the li ne w i th t he o r igin a l pa rt y , pr ess th e HOLD ke y . 2. Dial th e ex te n si o n nu m b e r . 3. W hen you he ar a bu sy tone , press 8 .
5. Commu nicating Withi n Your Of fice 50 K ey T elepho ne User Gui de 3. I f sett i ng Cal l Forw ar di ng fo r ano ther ex te nsi on , enter the num ber of the exte ns ion wh ose cal ls you ar e forw ar di ng. Othe rw i se , pr oce ed t o st ep 4. 4.
5. Commun ic ating Wit hi n Your Offi ce K e y T el eph one User Guide 51 1. Pi ck u p t he h and set or pres s th e ON / OF F key . 2. Ente r the Canc el C all F orwa rding - DND code (def ault = 7** ).
5. Commu nicating Withi n Your Of fice 52 K ey T elepho ne User Gui de 1. Do on e of t he f oll ow i ng: USING MES S AGE W AITING/CALLBACK Y ou c an l eav e a call bac k re que st messa ge ( or messa ge wai tin g ind ic ation ) f or a busy exte ns ion or o ne that doe s not answ er .
5. Commun ic ating Wit hi n Your Offi ce K e y T el eph one User Guide 53 1. Pick u p the hand set or pr ess th e ON/ O FF key . 2. Do one of t he f oll owi ng: 3. Repla ce t he hands et o r press the ON/OFF key . USING DO-NOT-DISTURB Use DND to temporarily stop ca lls from coming to your extens io n.
5. Commu nicating Withi n Your Of fice 54 K ey T elepho ne User Gui de 2. D o on e of t h e f oll ow i ng 3. Repla ce t he hands et o r press the ON/OFF key . T o ca nce l DND . . . Do . . . For y our extension Enter the Ca ncel DND code (d efault = 720 ).
55 K ey T elepho ne User Gui de 6. USING A DDITIONAL FEATURES The ICX pr ovi des a varie ty of addi tio nal fea tures tha t yo u can use in your dai ly work: • MIC or MI C Ke y (p age 55) • Of f -.
6. Usi ng Addi tional Feat ures 56 K ey T elepho ne User Gui de USING OFF-HO OK MONITOR Of f -Ho ok Moni to r al lo ws you t o pla y a ca ll ed or cal li ng pa rt y’ s voice t hr oug h t he spea ker on your pho ne, even if yo u are usi ng t he ha ndset.
6. Using Addi ti on al Featur es K e y T el eph one User Guide 57 Note: Th is fe at ur e requ ir es syst em p rog ra mming and ad diti on h ardw are ( VB- 4422 4 T elep hone and VM-44 101 V oice Recog nit ion Adap tor) . For mo re inf orma tion, see y our s ystem adm ini stra to r or I CX d ealer .
6. Usi ng Addi tional Feat ures 58 K ey T elepho ne User Gui de 1. W h i le on a cal l, pr ess t he HOLD key or th e out si de line key yo u a re usi ng.
6. Using Addi ti on al Featur es K e y T eleph one User Guide 59 1. Pick u p the hand set or pr ess th e ON/ O FF key . 2. Ente r th e T i med Remi nder Set code (defa ult = *31 ). 3. Ente r t he t i me , in 2 4 ho ur for mat , you w an t t h e ti m ed rem i nde r ( al arm ) t o so und.
6. Usi ng Addi tional Feat ures 60 K ey T elepho ne User Gui de Call Log Operation for a Small-display Phones Y ou can vi ew bot h th e cal ling number i nf or m ation as wel l as the deta il ed inf orma ti on on each ent r y .
6. Using Addi ti on al Featur es K e y T eleph one User Guide 61 Cal l Lo g Fo rm at for the Larg e -D is pl ay Phon e Y ou can vi ew bot h th e cal ling number i nf or m ation as wel l as the deta il ed inf orma ti on on each ent r y .
6. Usi ng Addi tional Feat ures 62 K ey T elepho ne User Gui de or pr ess PROG , the sp eed dial bi n numbe r and p ress t he ri gh t sof t key to sto re t he di sp l ay e d nu m b e r pres s t he ri ght EXEC key to outd ial t he di splay ed numb er .
K e y T eleph one User Guide 63 Appendix A. Di al Code Lis t This appe ndi x summar i zes the most co mmo nly use d dia l co des. A ddit io nal fea tu res ma y be p r ogra m me d a s de scr ib ed i n S ecti o n 700 - F e at ure O pe r at io n .
Appendi x A 64 K ey T elepho ne User Gui de Ca l l F or war d ( A ll C all s) : Cancel f rom ano ther ext. *1 1 751 Call Fo rward ( All/Bu sy/N o Answer/DN D): Clear *21 7** Call Forwa rd ( Busy ): Se.
Appendix A K e y T eleph one User Guide 65 Exten sion Cal l Exten sion nu mber N/A N/A Exten sion Direc tory N ame Ass ignm ent *41 Flas h/Re call Ke y *39 Floa ting Ho ld: An swer *04 *9 Head set Mo .
66 K e y T elephone User Guide Appendix B. Customi zed PSD Bin Nu mbers This a ppendi x conta ins a tab le f or docume nt ing t he Pe rs onal Spe ed Di al ( PSD) nu mber s that yo u assi gn t o PSD bi ns on non- dis pl ay phone s. When ma kin g ch ange s to PSD num be rs , be sur e to reco rd t h e ch ange in t his fol lo w in g tab le.
Index 67 Numerics 3 -pa rt y con fe rence ca ll 57 8 -pa rt y con fe rence ca ll 58 A Ac cessi ng an o uts ide li ne 31 usi ng an FF ke y 31 usi ng an ou tside line ac ces s code 31 Ac coun t Cod es u.
68 Index 49 Call Fo rwar di ng cance li ng 51 using 49 Call ho ld broke r’ s hol d 39 floa ti ng ho ld ke y 39 holdi ng ca ll s 39 us i n g br o ke r’ s ho l d 39 retr i eving 39 from a di ff eren.
Index 69 De leti ng name s a ssign ed to PSD numbe rs 30 De leti ng PSD N ames 26 De leti ng PSD N umbe rs 22 Dial c ode l ist 63 , 66 Di al in g spe ed di al number s 34 ente ri ng spee d dia l bin n.
70 Index O Off-h ook monit or putt ing a c all on s pea ker 56 using 56 Off-h ook voic e announc emen t an swerin g 48 tran sf erri ng ca ll s wit h 48 One -touc h keys assi gni ng a f eat ur e cod e .
Index 71 Speak er phone p utt i ng a ca ll o n 56 Spe e d di al nu m be r s di alin g 34 ente ri ng spee d dia l bin numbe r 35 usi ng one -touc h key s 34 usi ng soft keys lar ge-di splay p hone 35 s.
©C opyr igh t 1 998 ®.
An important point after buying a device Panasonic KEY TELEPHONE (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Panasonic KEY TELEPHONE yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Panasonic KEY TELEPHONE - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Panasonic KEY TELEPHONE you will learn all the available features of the product, as well as information on its operation. The information that you get Panasonic KEY TELEPHONE will certainly help you make a decision on the purchase.
If you already are a holder of Panasonic KEY TELEPHONE, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Panasonic KEY TELEPHONE.
However, one of the most important roles played by the user manual is to help in solving problems with Panasonic KEY TELEPHONE. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Panasonic KEY TELEPHONE along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
