Instruction/ maintenance manual of the product BB-HGW700A Panasonic
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Network Camera Management System Installation/Troubleshooting Model No. BB-HGW700A 1 Bef ore Using ............. .............................. ................ 3 1.1 Impor tant Saf ety Instructions ..... ................ .............. ............ 3 1.
Installation/T roubleshooting 2 Intr oduction How to Use This Docume ntation This product includes the f ollowing two manual types. • Installation/T roub leshooting (this manual) Installation/T roubleshooting provides an explanation of included accessories, a guide to initial setup and troubleshooting tips.
3 [F or assistance, please call: 1-800-272 -7033] Installation/T roubleshooting 1B e f o r e U s i n g 1.1 Impor tant Safety Instructions When using this product, basic safety precautions should alwa ys be follow e d to reduce the risk of fire, electric shock, or personal injur y .
Installation/T roubleshooting 4 1.1.1 FCC and Other Inf o rmation This equipment has been tested and found to comply with the limits f or a Class B digital device, pursuant to P a r t 15 of the FCC Rules. These limit s are desig ned to provide reasonable protection against har mful interference in a residential installation.
5 [F or assistance, please call: 1-800-272 -7033] Installation/T roubleshooting This device complies with P ar t 15 of the FCC Rules. Operation is subject to the following tw o conditions: (1) This de.
Installation/T roubleshooting 6 1.1.2 Security Cautions When using this product, take appropriate meas ures to av oid th e fo llowing security breaches.
7 [F or assistance, please call: 1-800-272 -7033] Installation/T roubleshooting 2 Installation 2.1 Fr o m Star t to Finish Notes • Steps 1 to 5 are explained in this manual.
Installation/T roubleshooting 8 2.2 Chec k the Accessories Main Unit and Inc luded Accessories The follo w ing items are provided with this product. Ad ditional pieces can be ordered by calling 1-800- 332-5368. Accessories to be Pro vided by Customer • Ether net Cable (category 5 straight cable) - 1 pc.
9 [F or assistance, please call: 1-800-272 -7033] Installation/T roubleshooting 2.3 Connect This Pr oduct 1. Raise th e antenna . 2. Connect the modem to this product's W AN jack . 3. Connect the PC to this product's LAN jack . 4. Inser t the AC adaptor cord into the DC IN jac k of this product .
Installation/T roubleshooting 10 2.4 Set Up the PC Using Windows ® XP It is necessary to log in as the administrator to change the settings on Windows XP . 1. F rom the Star t menu , select My Computer , My Network Places and then View n etwo rk c onnection s.
11 [For assistance, please call: 1-800-272-7033] Installation/T roubleshooting Using Windows 2000 It is necessary to log in as the administrator to change the settings on Windows 2000. 1. Right - click the My Network Places icon and select Proper ties.
Installation/T roubleshooting 12 Using Windows Me/98SE 1. F rom th e Star t menu , select Settings and click Control P anel. 2. Double - click the Networ k icon. • If you cannot find the Network ico n when using Windows Me/98SE, click Displa y All Control P a nel Applications.
13 [For assistance, please call: 1-800-272-7033] Installation/T roubleshooting 6. Click the DNS Configuration tab , select Disable DNS, and clic k [OK].
Installation/T roubleshooting 14 2.5 Register an ISP and Connect to the Internet 1. Star t up the web browser . 2. Enter " http://bbhgw .webpage:8080 " into the web browser's address bar (the default port number is 8080) . • The u ser name and p assw ord window is display ed.
15 [For assistance, please call: 1-800-272-7033] Installation/T roubleshooting Notes • In the default settings , it is possible to display the top page b y en tering "http://192.
Installation/T roubleshooting 16 Consult with your contracted ISP about which connecti on type to use, or about your service or contract. Data Entry Field * If it is not necessar y to enter informati on into the data entr y field, leav e it blank.
17 [For assistance, please call: 1-800-272-7033] Installation/T roubleshooting PPP oE Connection F ollow the steps below to set up PPP oE conne ction. 1. Select [ISP Registration] . 2. Click [Register/Edit] on the ISP registration list. 3. Select PPP oE .
Installation/T roubleshooting 18 Notes • When registering or editing, restar t all PCs connected to the LAN (home) side. • When adding more PCs after setup has been compl eted, connect the new PCs to jacks LAN1 to LAN4 and then restar t. • When instructed by y our ISP , change the MTU v al ue.
19 [For assistance, please call: 1-800-272-7033] Installation/T roubleshooting DHCP Connection (Internet C onnection using a DHCP Server) F ollow the steps below to set up DHCP connection, where an IP ad dress is automatically a llocated by the ISP . 1.
Installation/T roubleshooting 20 Notes • When registering or editing, restar t all PCs connected to the LAN (home) side. • When adding more PCs after setup has been compl eted, connect the new PCs to jacks LAN1 to LAN4 and then restar t. 6. When setup i s complete, click [Sav e and Go to Connection Mode ].
21 [For assistance, please call: 1-800-272-7033] Installation/T roubleshooting Static Connection (Internet Connec tion using a Static IP Address) It ma y be necessar y , if you are instructed by the ISP , to enter the value of the IP address or gatew ay address into setup information.
Installation/T roubleshooting 22 Notes • When registering or editing, restar t all PCs connected to the LAN (home) side. • When adding more PCs after setup has been compl eted, connect the new PCs to jacks LAN1 to LAN4 and then restar t. 4. Enter ISP Name .
23 [For assistance, please call: 1-800-272-7033] Installation/T roubleshooting 2.6 Connect a Netw ork Camera 1. Connect the Etherne t cable between the camer a and the LAN jack of the router . 2. Inser t the AC adaptor cord into the DC IN jac k of th e camera.
Installation/T roubleshooting 24 4. Check the connection . 1) T o display the top page of this product star t up the web browser , ente r " http:// bbhgw .webpage:8080 " into the address bar , and press [Enter]. • In standar d settings, if y ou enter " http:/ /192.
25 [For assistance, please call: 1-800-272-7033] Installation/T roubleshooting • A blue unmarked window is display ed when the camera is outside operation time. If a b lue unmar ked window is display ed ev en when the camera is operating, click [Refresh Camera].
Installation/T roubleshooting 26 3 T r oubleshooting Up-to-date suppor t information can be found on the P anasonic Sup por t Website (http:// panasonic.co.jp/pcc/produ cts/en/netwkcam/). Please refer to it, along with this guide, when troubleshooting.
27 [For assistance, please call: 1-800-272-7033] Installation/T roubleshooting Setup P ages Display Prob lem Cause and Rem edy The T op P age or Setup Pa ge is not disp layed. • Dialog box es may not be displa yed immediately due to the state of the LAN.
Installation/T roubleshooting 28 The Camera P or tal or Setup P age is not displa yed. • Check that one of LAN1 - LAN4 or WIRELESS indicators are shining green. Also, chec k if the LAN card o r wireless LAN card is on. If not, check that the LAN is connected.
29 [For assistance, please call: 1-800-272-7033] Installation/T roubleshooting Camera Setup Prob lem Cause and Rem edy The camera is not automatically registered on the Camera P ortal page. • Check that this product, the camera and the PC are all connected.
Installation/T roubleshooting 30 Wireless Setup Others The Camera P or tal or Setup P age cannot be accessed from the W AN side. • The network may be congested. W ait a while and try to co nnect again. • T o access the setup page, it ma y be necessa r y to set the web browser .
31 [For assistance, please call: 1-800-272-7033] Installation/T roubleshooting The PO WER indicator is blinking green. • The fir mware is damaged. T ake the f ollowing steps to upda te the fir mware . (Connect this product a nd the PC using a wire connection.
P anasonic Consumer Electronics Compan y , Division of P anasonic Corporation of North America Printed in Japan PSQX3486Y A KK1104GJ1025 2004 P anasonic Communications Co., Ltd. All Rights Reser ved. P anasonic Puerto Rico, Inc. Carefully pack your unit, preferably in the original carton.
An important point after buying a device Panasonic BB-HGW700A (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Panasonic BB-HGW700A yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Panasonic BB-HGW700A - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Panasonic BB-HGW700A you will learn all the available features of the product, as well as information on its operation. The information that you get Panasonic BB-HGW700A will certainly help you make a decision on the purchase.
If you already are a holder of Panasonic BB-HGW700A, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Panasonic BB-HGW700A.
However, one of the most important roles played by the user manual is to help in solving problems with Panasonic BB-HGW700A. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Panasonic BB-HGW700A along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
