Instruction/ maintenance manual of the product BB-HCM371A Panasonic
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Operating Instructions Please read this manual before using and sa ve this manual for future ref erence. Netw ork Camera Panasonic Netw ork Camera W ebsite: http://www .
Operatin g Instru ctions 2 Main Features Splash Resistant body f or indoor and outdoor use Y our P anason ic Netw ork Camer a has a sp lash resista nt body . The spl ash resis tant body al lows th e camer a to be used indoors o r outdo ors. Wireless Co mmunication Netwo r k Camera corresponds to the wirel ess system b ased on IEEE 80 2.
Operati ng Instr uctions [F or assis tance , please ca ll: 1-800-2 72-7033] 3 Better Image Quality The CCD sens or and the co lor night vie w mode provid es better im age qualit y and low light perf or mance . • The CCD sen sor gives y ou clea r image.
Operatin g Instru ctions 4 Multi-Language Display T op p age, Sin gle Camer a and M ulti-Camer a page can be displa yed in English, F rench, German, Ital ian, Spani sh, Russian , Simplifi ed Chinese or J apanese. The Setup , Maintenan ce and Sup por t pages a re displa yed on ly in Engl ish or J apane se.
Operati ng Instr uctions [F or assis tance , please ca ll: 1-800-2 72-7033] 5 How to Use T his Docume ntation The c am era inc lu des the followi ng 2 manua l ty pes.
Operatin g Instru ctions 6 System Re quireme nts for your PC Y our PC (P ersonal C omputer) and network m ust meet the f ollow ing technic al specifi cations for the came ra to w ork properly .
Operati ng Instr uctions [F or assis tance , please ca ll: 1-800-2 72-7033] 7 Note See P anasonic Ne twork Came ra s uppor t webs ite at http://panas onic.
Operatin g Instru ctions 8 IMPORT ANT SAFETY INSTR UCTIONS When usi ng this uni t, basic s afe ty precaut ions shou ld alwa ys be f ollow ed to red uce the risk of f ire, el ectric shoc k, or personal inj ur y . 1. Read a nd unders tand all i nstructions .
Operati ng Instr uctions [F or assis tance , please ca ll: 1-800-2 72-7033] 9 User Name and P assw or d Protec tion The use of a unique Use r Name and secret P asswor d is an important tool that will help l imit unauthorized individuals from ac cessing the camera.
Operatin g Instru ctions 10 T able of Contents 1 Camera Monitoring ............ .............. .............. ............. 13 1.1 Accessing the Cam era ..... ............. ............. ............. ............. ........ 13 1.1.1 T o Acc ess the Camera in IPv6.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 11 2.16 C hangin g Initial Settin gs on the Singl e Camera page or th e Multi - Came ra page ...... ................... ............. ............. ............. ............. .
Operatin g Instru ctions 12 3.10 Setting Y our PC ................ ............. ............. ............. ............. ...... 146 3.10.1 Setting the Proxy Ser v er Settings on Web Browser ................. ............ 146 3.10.2 Setting UPnP™ t o Displa y Camer a Shortcut in My Netw ork Places .
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 13 1 Camera Monitoring 1.1 Accessing the Camera 1. Start up the web bro wser on y our PC . 2. Enter " http://IPv4 Address (or URL):P ort Number " on th e address bar , and press [Enter] on the k eybo ard.
Operatin g Instru ctions 14 4. Clic k the f ollowing tabs to d ispla y each p age. Notes • When users other tha n an admi nistrato r are acce ssing the c amera, [Setup] and [Maintena nce] tab wi ll not be displa y ed.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 15 1.1.1 T o Access the Camera in IPv6 Y ou need to prepare the fol low ings to acc ess the cam era in I Pv6. • PC Requirem ents Operating S ystem: W indows XP Service P ack 1 or later Web Browser: Internet Explorer 6.
Operatin g Instru ctions 16 Setting up the IPv6 Router , yo ur PC, and the Camer a Setting up the IPv6 Router Set up the route r as y ou subs cribe to t he IPv6 service . If the access from W AN side is disa bled on the router , enab le the TCP pack ets from W AN side in the pa ck et filtering .
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 17 1.2 Viewing Single Cam era pag e 1. Access the came ra (see page 13 ). • The T op page i s displa yed. 2. Clic k the [Single] tab at the top of the pag e. • When Sec urity W ar ning windo w is dis play ed, clic k [Y es] (see pa ge 18 ).
Operatin g Instru ctions 18 • When y ou vie w a dark im age, e nabl e the col or night vie w mode on the Camer a Setup pag e (see page 71 ). The image will be brighte r , but the refresh in terval ma y slow down and imag e quality ma y decr ease in a d ark place .
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 19 • Video ma y not be d ispla yed quic k ly or audio ma y not be lis tened imm ediately . W ait for a whil e. • If yo u use a pro xy ser ve r , set the w eb bro wser not to ac cess the pr oxy ser v er (see page 146 ).
Operatin g Instru ctions 20 The Banner When the camer a acce sses the I nternet, the b anner di splay s produc t inf ormation about cameras or anno uncement s about the lates t firmware , etc. f rom P anasonic. Whether o r not to dis pla y the banne r can be set at Banner Dis pla y (see page 84 ).
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 21 1.2.1 Auto Centering the Im age (Click to Center) Using your mouse, clic k an y portion of th e camera image . As long as it i s within the pan/tilt r ange of the camer a, the im age will a utomatic ally mo ve to plac e the selected point in the ce nter of the screen.
Operatin g Instru ctions 22 1.2.2 Capturing a Still Image A still i mage can be sa v ed on y our PC . 1. Oper ate pan/til t and sel ect a reso lution to displa y an im age. 2. Clic k the ca pture i mage bu tton. • The ca mera imag e opens i n another w indo w .
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 23 1.2.3 Using Operation Bar End Displa y and Pres et Displa y: When the p an/tilt has reached the end (Left En d, Right End, Up End and Down End), End Displa y appears . When c lic king a p reset b utton, th e preset name app ears.
Operatin g Instru ctions 24 Note When the camer a image i s not displ ay ed c orrectly , clic k [Refres h] at the tool bar on th e web bro wser . The im age will b e refreshed. P an/Tilt Operat ion P an/Tilt Range Note When the pan /tilt reache s the end, a sha dow ma y be displ ay ed partially .
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 25 1.2.4 Setting Home P osition/Alarm P os ition/Pre set Button Registering Home P osition/Alarm P osition A home po sition or 2 alarm positio ns can b e registered. W hen restarted, the camera tak es a hom e positio n.
Operatin g Instru ctions 26 Registering a Preset Button 8 camer a positio ns can be st ored as preset s. By def ault, the prese t butto ns (1—4) are regis tered 1: Upper Le ft, 2: Upper Right , 3: Lo wer Left an d 4: Low er Right. These b uttons can be c hanged (see page 28 ).
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 27 View ing the Image 1. Clic k the ho me posit ion, al ar m positi on or registere d preset b utton . • Th e camera takes each pos iti on, and the im age is d ispla yed . Alarm P osition P an/Tilt Putting the cursor displa ys the preset name.
Operatin g Instru ctions 28 Changing or Deleting the Settings 1. Click [Progr am]. • [Prog ram] s witches to [Can cel]. Clic k [Cance l] to quit without s avin g chan ges. 2. P an and tilt the cam era to a desired position . • When d eleting, this step is not nece ssary .
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 29 1.3 Listening to Camera Audio—T a lking to the Camera 1. Access the came ra (see page 13 ). • The T op page i s displa yed. 2. Clic k the [Single] tab at the top of the pag e.
Operatin g Instru ctions 30 • A udio f eature s such as camer a micro phone sensiti vity and m ute during pan/t ilt can be set up on the A udio pag e (see pag e 75 ). • If y ou are runn ing other a pplications or openi ng mul tiple windo ws, the au dio ma y be interrupted or del ay ed.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 31 • The e xter nal microp hone inpu t terminal does not correspon d to an li ne le vel. A udio ma y be disto r ted when the li ne le vel is in put. A udio distortion will be solv ed if y ou ins er t the f ollo wing ci rcuits.
Operatin g Instru ctions 32 1.4 Vie wing Mul ti-Camera p age T o vi ew m ultiple camera s on the M ulti-Ca mera pa ge, y ou nee d to configu re each camer a on the Mul ti-Camera Setup page (see page 87 ). 1. Access the camer a (see pa ge 13 ). • The T op page is displa y ed.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 33 • 640 x 4 80 pix els image ca nnot be displa yed on t he Multi-Ca mera pa ge. • When vi ew ing video (M otion JPEG), w e reco mmend usi ng an Ethernet ® s witchi ng hub inst ead of the repeater hu b to pre v ent deg radatio n in video displ ay .
Operatin g Instru ctions 34 1.5 View ing Buffered Ima ge page T o b uff er the i mages on the internal memo r y , you ne ed to set u p image tr ansf er settings (see page 91 or page 100 ). Y ou c an vie w b uff ered imag es on this Buff ered Image pa ge.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 35 4. Displ ay im ages cl icking butto ns belo w . Notes • Date , Time and f rame n umber are not displ ay ed in pla y mode . • A still image can be s av ed on t he Buff ered Imag e page, if you are not pla ying images on it.
Operatin g Instru ctions 36 1.5.1 Deleti ng Buffered Ima g es If y ou intend to delete images f or each tran sf er condit ion, clic k [Delete Buff ered Images] on the Im age Buff er/T ransf er page (s ee page 91 or pa ge 100 ).
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 37 1.6 Vi ewing Still Imag es o n Y our Cell Phone Y ou can vi ew still image s o ver the Internet from a compat ible cell pho ne. Enter " http://I P address ( or URL):P ort Number/Mobile " o n a cell phone and press [OK].
Operatin g Instru ctions 38 • If the image is n ot displa yed properly , tr y the f ollo wing 2 URL s. • When pa n/tilt reac hes the e nd, the k eyp ad numb er and ch aracter d isappear . E.g.: The pan reaches the left end. • Some cell pho nes are no t compat ible with P anasonic Ne twork Came ras.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 39 2 V arious Ca mera Features 2.1 Using Camera Features 1. Access the came ra (see page 13 ).
Operatin g Instru ctions 40 Bas ic (1) Netwo rk (IPv4) Configures t he IPv4 net work setting s to connec t the camer a to the n etwork (see pag e 42 ). (2) Netwo rk (IPv6) Configures t he IPv6 net work setting s to connec t the camer a to the n etwork (see pag e 47 ).
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 41 (14) Buffer/T ransfer Sets ima ge bu ffe r or trans fe r by tim er or alarm. (see pag e 91 or pag e 100 ). (15) Oper ation Time Sets t ime period to dis pla y came ra imag es (see p age 113 ).
Operatin g Instru ctions 42 2.2 Connecting the Camera to Y our IPv4 Netw ork The Net work page off ers three opti ons to co nfigure th e camera i n IPv4. • [A utoma tic Setup] automa tically assigns an un used IP addre ss to the camer a, and uses UP nP TM (Univ ersal Pl ug and Pla y) to configur e your ro uter .
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 43 4. Clic k [Sa ve] when finished . • Ne w setting s are sa v ed. • When finished, th e f ollow ing page is displa yed. Note The cur rent network setti ngs are sho wn on the Stat us page in the Main tenance sec tion ( see page 118 ).
Operatin g Instru ctions 44 Note When y ou do not kno w the camera IP addres s while settin g [Au tomatic Setu p] or [DHCP Setup], y ou can search it by usin g the Setup Program (see page 143 ).
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 45 Host Name (DHCP Only) • If y our ISP uses the DHCP functi on which automatically assigns the IP add ress to the c amera, ente r the ISP- assigne d host na me. (Hos t name ma y be used as an authentic ation.
Operatin g Instru ctions 46 Connect ion T ype • Select [A uto Negotia tion] normally . For the w ireless connec tion, [A uto Nego tiation] m ust be se lected. If you cannot ac cess the cam era, see pa ge 55 "The T op page is not disp la yed ." in the In stallati on/T roubles hooting.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 47 2.3 Connecting the Camera to Y our IPv6 Netw ork The Netw ork page off ers three opti ons to co nfigure the ca mer a in IPv6. • [A utomat ic Setup] a utomaticall y assig ns an IPv6 address to t he camer a.
Operatin g Instru ctions 48 Static Setup Y ou can a ssign a sta tic IPv6 ad dress to the camera . If y ou selec t [No] at the Allo w Access f rom the Int ernet, the camer a can be access ed only from the LAN tha t has an s ame IPv6 prefix as the camer a.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 49 5. Click [Res ta r t ]. • The cam era res tar ts, and the T op page is dis pla ye d. Notes • When y ou do not kno w the cam era IP ad dress whil e setting [Au tomatic Setu p], you can s earch it by usi ng t he Se tu p Progr am (s ee pa ge 143 ).
Operatin g Instru ctions 50 DNS Ser ver Address • DNS ser ver addr es s is re qui red in th e followi ng c ondit io ns. • T ransf erring came ra images by E-mai l or FTP • Settin g cameras by their host names o n the Mult i- Came ra Setup p age • Using th e View netcam.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 51 2.4 What is IPsec? IPsec pro v ides se curity f or the tr ansmis sion of s ensitiv e inf or mation o ver unprotect ed netw orks such as the Internet. IPsec au thenticat es IP pac kets betwe en participating IPsec de vices.
Operatin g Instru ctions 52 IPsec Mode Sel ection Select tr ansport mode or tun nel mode to acces s the came ra. T ranspo rt Mode (IPv4 Only ) The image is encrypted in the whole wa y betw een the camer a and y our PC . In the env ironment of Window s XP Service P ac k 1 or lat er , tran spor t mode i s av ailab le only in IPv4.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 53 T unnel Mode (IPv4/IPv 6) An IPsec mode of ope ration w here the ent ire IP pac ket inclu ding IP header is authentic ated and encrypted. A ne w IP header is added (protectin g the entir e original pac ket).
Operatin g Instru ctions 54 2.5 Encrypt the C amera Ima g e in T ransport Mode The cam era can encrypt the ima ge using IPsec tra nsport mode . Note If y ou use IPs ec, refres h interval sl ows do wn. 1. Clic k [IPsec] on the Setup page . 2. Click Camera in the T ransp or t column.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 55 4. Clic k [Sa ve] when finished . • Ne w setting s are sa v ed. 5. Clic k [Canc el]. • The I Psec page is disp la yed. 6. Chec k [Use] in the IPs ec colum n, chec k encod ing streng th, and cl ick [Sav e].
Operatin g Instru ctions 56 7. Clic k [Restar t]. 8. Set up y our PC as it fits t o the requirem ents on p age 52 . • Set the F TP server or E-mai l server to transf er images. 9. Access the camer a (see pa ge 13 ). • If yo u can acces s the ca mera, th e IPsec setup is comple te.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 57 2.6 Encrypt the Camera Image in T unnel Mode The came ra c an encrypt the im age usin g IPsec tu nnel mod e. Notes • Do not set IP sec on the PCs under the VPN rou ter . Communicat ions ma y be blocked.
Operatin g Instru ctions 58 4. Clic k [Sav e] whe n finished. • New s ettings are sa ved. 5. Click [Cancel]. • The IPse c page i s displa yed. 6. Chec k [Use] in the IPsec co lumn, ch eck encoding s trength, an d clic k [Sav e]. Setting De scription Status • Che ck the bo x to use t his encryption m ethod.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 59 7. Click [Res ta r t ]. 8. Set up y our VPN router as shown b elow . • T o use tunnel mode, you nee d to set u p your VPN router . Setting Description IPsec • Chec k the bo x to ena ble IPsec f eature s.
Operatin g Instru ctions 60 • Set up th e IPsec poli cy as the f ollowin g. 9. Access the camer a (see pa ge 13 ). • If yo u can acces s the ca mera, th e IPsec setup is comple te. Notes • In IPsec c ommunic ations , "IPsec" is displa yed on the T op page or the Single Came ra page .
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 61 2.7 Using Wireless LAN Wirele ss comm unicatio n is possib le by ad justing th e setting s of the wir eless LAN to those f or the wirel ess router . T ak e a note of the settin gs and s av e them f or ref erence .
Operatin g Instru ctions 62 3. Set each parame ter f or the Enc r yption. Setting De scription Ciphe r • Select en cr ypting or not encrypting. • T o pre vent un authorize d users fro m reading data, select ing [WEP] is re commended. WEP Selec tion • Chec ked WEPK ey is used as a standa rd WEPK ey .
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 63 Notes • Some w ireless de vices do not s uppor t the WEP 15 2 bit. • The ca mera supports only the open sy stem authe nticatio n. If the wireless router or acce ss point i s set to shared ke y authent ication, set it to auto or open sy stem.
Operatin g Instru ctions 64 2.8 Using UPnP™ (Universal Plug and Play) UPnP TM can autom atically con figure y our router to be acces sed from the Internet. In orde r to use this f eature, y our router needs to suppo r t this fe ature and it m ust be enab led.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 65 3. Clic k [Sa ve] when finished . • Ne w setting s are sa v ed. • When fin ished, " Success! " is displa yed. 4. Clic k [Go to UPnP page ]. • The UPn P page is displ ay ed.
Operatin g Instru ctions 66 2.9 Registering wi th the Viewnetcam.com servi ce View netcam.co m is a free service (dynam ic DNS s er vice) t hat allo ws y ou to a ssign an easy to remem ber name to th e camer a, simi lar to y our f av or ite web site. View netcam.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 67 Notes • When the View netcam. com registr ation w ebsite is n ot displa yed, c onfirm that the URL is disp la yed in the right column of the Y our Account Link. If the URL is not di spla yed, f ollow the procedure s belo w .
Operatin g Instru ctions 68 2.10 Setting Date and Tim e The Date and Time page allo ws you to se t date and time . Date and time are us ed f or image b uffer /transf er , oper ation time a nd time s tamps on the buff ered image . Note Sav ing the da te and tim e settings deletes a ll bu ffe red images o n the inte rn al memory .
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 69 3. Clic k [Sa ve] when finished . • Ne w setting s are sa v ed. • When fin ished, " Success! " is displa yed. 4. Clic k [Go to Date and Time page]. • The Da te and Tim e page is displa yed.
Operatin g Instru ctions 70 Note Date a nd time set tings bec ome incorre ct depend ing on the length o f pow er-on time or the internal t emperat ure.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 71 2.11 Changing Camera Settings The Camer a pag e allow s you to set the c amera name, w hite bala nce, p an/tilt rang e, return to sp ecified position and color night vie w sett ings.
Operatin g Instru ctions 72 Setting De scription Camera Name • The came ra na me is disp layed on the S ing le Ca mera page . • Enter ASCII charac ters (see pag e 150 ) or char acters in each la nguage (1—1 5 chara cters f or a 1 -byte character and 1—7 c haract ers f or a 2-b yte ch aracter).
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 73 3. Clic k [Sa ve] when finished . • Ne w settings a re sa ved . If the [P an Range] or [T ilt Range] s ettings ar e change d, the cam era turns to th e home po sition. • When fin ished, " Success! " is displa yed.
Operatin g Instru ctions 74 Specifying P an/Tilt Range 1. Access the camer a (see pag e 13 ), and clic k [Single ] at the top of the T op page . 2. Open a nother w eb bro wser , and disp la y the Came ra p age (see p age 71 ). 3. Align th e Single C amera pag e and the Camer a page si de to side .
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 75 2.12 Adjusting A udio The A udio page allo ws y ou to adju st the b uilt-in micropho ne, th e use of e xternal speak er , microph one sens itivity a nd e xternal speak er v olume .
Operatin g Instru ctions 76 3. Clic k [Sav e] whe n finished. • New s ettings are sa ved. • When fi nished, "S uccess!" is displ ay ed. 4. Clic k [Go to Au dio page]. • The A udio page is dis pla yed . Setting De scription Outp ut • It control s audio output f or e xternal speake r connected to the cam era.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 77 2.13 Changing A uthentication Setting and Admin istrator User Name and P assw ord The Security: Administr ator page allo ws yo u to chang e authent ication, adminis trator us er name a nd pass word.
Operatin g Instru ctions 78 Notes • When setti ng [Genera l A uthentica tion], set the user nam e and pass word. • When users other tha n an admi nistrato r are acce ssing the c amera, [Setup] and [Maintena nce] tab w ill not be displa yed. • The user n ame and p assw ord are case se nsitiv e.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 79 4. Clic k [Go to Security: Administ rator pa ge]. • The Secu rity: Adminis trator pa ge is dis pla yed. Notes • When the user nam e and pass word ha v e been chan ged, the c amera displa ys an authe ntication window .
Operatin g Instru ctions 80 2.14 Logg ing in to the C amera If y ou set [P ermit access from guest us ers] on the Se curity: Adminis trator pag e, [Login] is displa yed at the top of the pag e. After y ou log in as an admini strator , y ou can acc ess the Setu p page and the Main tenance page .
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 81 2.15 Creating, Modifying or Deleting General Users The Gener al Use r page allo ws y ou to crea te, modify or delete ge neral us ers. Up to 50 gener al u sers can be registere d.
Operatin g Instru ctions 82 3. Set each parame ter . • Set ti ngs for a ge nera l us er • Settin gs fo r guest us ers • Clic king [C ancel] tak es you ba ck t o the pre vious page wit hout sa ving cha nges . Setting De scription User I D List • Up to 5 0 genera l users can be regist ered.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 83 4. Clic k [Sa ve] when finished . • Ne w setting s are sa v ed. • When fin ished, " Success! " is displa yed. 5. Clic k [Go to Gener al User p age]. Acce ss Le v el Acces s lev el is set f or each gen eral use r .
Operatin g Instru ctions 84 2.16 Changing I nitial Settings on the Single Came ra p age or the M ulti- Came ra p age The I mage Disp la y page allows you to chan ge initia l setting s (displa y setting s when a user accesses the camer a) of imag e resolut ion, imag e quality an d refresh interval.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 85 3. Clic k [Sa ve] when finished . • Ne w setting s are sa v ed. • When fin ished, " Success! " is displa yed. Setting Description Image Res olution • Sele ct the imag e resoluti on.
Operatin g Instru ctions 86 4. Clic k [Go to Image Displ ay page]. • Th e Im age Di spl ay page is disp layed..
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 87 2.17 Configuring Multiple Camer as The Multi -Camera Se tup page allows you to configure the camer a IP addre sses and cam era nam es to vie w m ultiple i mages on the Multi-C amera p age.
Operatin g Instru ctions 88 Notes • Set the loc al IP addres s and port number f or the camera o n the same LAN. • If the camer as will be accessed fro m the Internet, be sure to us e the globa l IP address . In thi s situation, local IP a ddresses such as 1 92.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 89 2.18 Format the SD memory car d Bef ore y ou record t he camer a image , yo u need to f or mat the SD m emory card. Notes • Y ou can c onfirm the SD mem or y capac ity on th e Status page ( see page 118 ).
Operatin g Instru ctions 90 2.19 Stop the SD Mem ory Recording After y ou stop the SD memo r y recording, r emo ve the SD memory card. Notes • Y ou can con fir m the SD m emory capacity o n the Status page (se e page 118 ). • If the camer a is restarted (see page 119 ), the SD memor y recording starts again.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 91 2.20 Buffe ring or T ransfer ring Images by Time r The Image Buff er/T ransf er page a llows y ou to enabl e image b uff er/tr ansf er b y E- mail or FTP . Note If y ou are reco rding ima ges to the SD m emory card, re fresh inte r val sl ows dow n.
Operatin g Instru ctions 92 4. Set the ti me, an d clic k [Ne xt>]. Note The timer w orks by a n internal cl ock. Set the date and time be fo re using tim er bu ffer /transf er (see page 68 ). • Click ing [<Bac k] tak es y ou back to the pre vious p age.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 93 6. Set the im age b uff er frequen cies, and clic k [Ne xt>]. Note Due to t he network en vironment, obj ect, nu mber of acce sses , enab ling IPse c, SD me mor y r eco rding , th e cam era may not re cor d the number s of imag es as you set.
Operatin g Instru ctions 94 7. Select t he trans fer method, a nd clic k [Ne xt>]. • Click ing [<Bac k] tak es y ou back to the pre vious p age. • Click ing [Cancel ] take s you bac k to the Imag e Buff er/T ransf er page witho ut sav ing chang es.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 95 When y ou set [FTP] f or T ransf er Method Select [FT P], and click [Nex t>]. The f ollowin g page is di spla y ed. • Clic king [<Ba ck] tak es you b ack to the pre vious page.
Operatin g Instru ctions 96 Setting De scription Server IP Address or Host Name *1 *1 But [Space], ["], ['], [&], [<] and [>] are not a vailab l e. • If you s et t he se r ver IP add res s, set 4 d igi ts ( 0—2 55) an d 3 periods su ch as "1 92.
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 97 When y ou set [E-mail] for T ransfer Method Select [E-m ail], and click [Ne xt>]. The f ollowing p age is d ispla yed . • Clic king [<Ba ck] tak es you b ack to the pre vious page.
Operatin g Instru ctions 98 Setting De scription SMTP Server IP Address or Hos t Name *1 *1 But [Space], ["], ['], [&], [<] and [>] are not a vailab l e. • If y ou set the server IP ad dress, s et 4 digit s (0—255) and 3 periods s uch as "192 .
Operati ng Instr uctions [F or assistanc e, pl ease call: 1 -800-272-7033] 99 8. Confirm the sett ings, and clic k [Sa ve ]. • Ne w setting s are sa v ed. • When fin ished, " Success! " is displa yed. 9. Clic k [Go to Image Buff er/T ransf er page].
Operatin g Instru ctions 100 2.21 Buff ering or T ransferring Ima g es b y Alarm Signal The Imag e Buff er/T ransf er page all ows y ou to enab le image b uff er/tran sf er by E- mail or FTP . Note If y ou are rec ording image s to the SD mem or y card, refresh int er val s lows down.
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 01 4. Set the tim e, an d click [Ne xt>]. Note The tim er works b y an i nternal cloc k. Set th e date a nd time bef ore using timer buff er/transf er (see page 68 ). • Clic king [<Ba ck] tak es you b ack to the pre vious page.
Operatin g Instru ctions 102 5. Set the Le ns P osition When T riggered setting, a nd clic k [Ne xt>]. Note If y ou enab l e the Len s P osition Wh en T r iggered setti ng, b uff er/tra nsf er starts after the camera turns to the ala rm position. • Click ing [<Bac k] tak es y ou back to the pre vious p age.
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 03 7. Set the im age b uff er frequen cies, and clic k [Ne xt>]. Note Due to t he network en vironment, obj ect, nu mber of acce sses , enab ling IPse c, SD me mor y r eco rding , th e cam era may not re cor d the number s of imag es as you set.
Operatin g Instru ctions 104 8. Select t he trans fer method, a nd clic k [Ne xt>]. • Click ing [<Bac k] tak es y ou back to the pre vious p age. • Click ing [Cancel ] take s you bac k to the Imag e Buff er/T ransf er page witho ut sav ing chang es.
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 05 When y ou set [FTP] f or T ransf er Method Select [FT P], and click [Nex t>]. The f ollowin g page is di spla y ed. • Clic king [<Ba ck] tak es you b ack to the pre vious page.
Operatin g Instru ctions 106 Setting De scription Server IP Address or Host Name *1 *1 But [Space], ["], ['], [&], [<] and [>] are not a vailab l e. • If you s et t he se r ver IP add res s, set 4 d igi ts ( 0—2 55) an d 3 periods su ch as "1 92.
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 07 When y ou set [E-mail] for T ransfer Method Select [E-m ail], and click [Ne xt>]. The f ollowing p age is d ispla yed . • Clic king [<Ba ck] tak es you b ack to the pre vious page.
Operatin g Instru ctions 108 Setting De scription SMTP Server IP Address or Hos t Name *1 *1 But [Space], ["], ['], [&], [<] and [>] are not a vailab l e. • If y ou set the server IP ad dress, s et 4 digit s (0—255) and 3 periods s uch as "192 .
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 09 9. After y ou confirm the setti ngs and clic k [Ne xt>], set E-m ail notific ation and clic k [Ne xt>]. • If y ou selec t [Enab le], the E- mail No tification Wh en T r iggered p age is displa yed.
Operatin g Instru ctions 110 11. Clic k [Go to Image Buff er/T ransf er page]. • The Image Buff er/T ransf er page is d ispla yed . Notes • If you se t a shor t int er val to t rans fer image to a ce ll p hone, ma ny E- mai ls ma y be sent t o it lea ding to a lar ge phone bi ll.
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 11 2.22 T ransfer the Camera Image in T r anspor t Mode The came ra can transf er the image i n transp or t mode b y E-mail or F TP . Prepare the f ollo wing requireme nts. See page 54 and s et up the E-mail or FT P server .
Operatin g Instru ctions 112 2.23 T ransfer the Camera Ima ge in T unnel Mode The cam era can tr ansf er th e image in tu nnel mode b y E-mail or FTP .
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 13 2.24 Specifyi ng Operation Time The Oper ation Tim e page al lows y ou to limit the operati on time . The cam era im age turns to a g ra y screen o utside th e operat ion time .
Operatin g Instru ctions 114 4. Clic k [Sav e] whe n finished. • New s ettings are sa ved. • Th e Ope rat ion Ti me pa ge i s dis played. About Operati on Time In the op eration t ime setti ngs, the enab led settin gs tak e priority o ve r the disab led settings .
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 15 2.25 Contr olling External Output T erminal The digit al output t erminal allo ws y ou to con trol the e xternal de vices. Y ou can change th e initial statu s of the outpu t signal.
Operatin g Instru ctions 116 2.26 Changing Indi cator Display The Indic ator Control page all ows y ou to sel ect Indicato r operati on. Indicator has three options . •A l w a y s o n • T ur n the ind icator on w hen the came ra i s accessed. •A l w a y s o f f 1.
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 17 3 Camera Mainten ance 3.1 Maintenance page Maintena nce (1) Status Disp la ys the c amera s ettings a nd status (see page 118 ). (2) Wirele ss Status Disp la ys wireles s inf ormation (se e page 118 ).
Operatin g Instru ctions 118 3.1.1 Confirming the Status The Status page all ows y ou to chec k the sta tus of the camera . The stat us inf ormation pr ovides s uppor t f or troub leshooting. Clic king [Status] dis pla ys the f ollowing page. Note See P anasonic N etwork Camer a support website at http://panason ic.
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 19 3.1.3 Restarting the Camera The Res tar t page can restar t the ca mera. Th e camera c an also be restarted by pressing the REST ART b utton or by disconnec ting the p ower cord from the outlet and recon necting i t again.
Operatin g Instru ctions 120 3.1.4 Updating the Camera Firmware The Upda te Firmware page a llows y ou to updat e the camer a firmware. If the ne w firmware is a vailab le , install it into the c amera. Notes • Do not turn off the p ower d uring firmware upd ate.
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 21 • The Up date page is displ ay ed in about 90 second s. 4. Click [Bro wse...]. • A dia log bo x is displa ye d to sele ct the firmw are. 5. Select th e firmware ( including d irectory inf ormation) and c lick [ Open].
Operatin g Instru ctions 122 7. Confirm that the v ersion n umber o n the T op page is u pdated. • If the v e rsion n umber is up dated, the firmware updat e is compl ete.
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 23 3.1.5 Creating Configuration File A configura tion file can be sa v ed on your PC . Y ou can load the came ra settings from the c onfigur ation file on the Loa d Settings page (se e page 124 ).
Operatin g Instru ctions 124 3.1.6 Loading Settings from a Configuration File The setti ngs can be loaded from a confi gurat ion file. If yo u reset the camer a to f actory def ault, the camer a can lo ad its se ttings from th e config uration f ile. Notes • The co nfigurat ion file has netw ork settings .
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 25 3.1.7 Resetting the Camera to F actory Default All came ra setti ngs are reset to f actory defau lt directl y after the Ex ecute bu tton is clic ke d.
Operatin g Instru ctions 126 3.2 Sup por t page 3.2.1 Seeing Help page The Hel p page di spla ys e xplana tions f or ea ch f eature ab out the f ollowing 1. to 6. items . Clic king [H elp] on th e Support page displa ys the ne xt page . Support (1) Hel p Displa ys the H elp page (s ee page 126 ).
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 27 3.2.2 Seeing Wirel ess Help pa ge The Wirele ss Help p age displ ay s ex planatio ns f or each f eature about W ireless Basic co nfigura tion, Wirel ess Cipher co nfigur ation and W ireless St atus.
Operatin g Instru ctions 128 3.2.4 Seeing Suppor t Information Y ou can se e support inf ormation on the P anasonic Ne twork Came ra supp or t webs ite. Clic king [Sup por t Inf ormation] on the Support page disp la ys the UR L, clic k it. Note If the cam era is not connected to the Internet, the web site cannot be displa yed .
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 29 3.3 External I/ O If you c onnect the e xternal de vices such as sensors to t he External I/O and image buff er/transf er by alarm signa l is set, the camera imag e is trans fe rred by the alarm detection .
Operatin g Instru ctions 130 Circui t D iagra m E xam ple CA UTION • The exte rnal I/O is not capa ble of conn ecting directl y to de vices that require lar ge amounts o f current. In some case, a custom inter face circ uit (customer -pro vided) ma y hav e to be used.
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 31 3.4 REST AR T Button The came ra has a REST ART b utton o n the side . Pressing the REST AR T button restarts the camera . Notes • After re movi ng the su nshade , press t he REST ART b utton.
Operatin g Instru ctions 132 3.5 F A CT OR Y DEF A UL T RESET Button The cam era has a F A CT OR Y DEF A UL T RE SET button o n the sid e. Pressing the F ACT OR Y DEF A UL T RESET bu tton resets th e camera to f actor y def ault. If y ou lose y our user name and pas s word, use this b utton to reset the camer a.
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 33 3.6 Default Sett ing List Basic Items Default Required No tes Network (IPv4) Conn ecti on Mo de A utomatic Setup - A ut.
Operatin g Instru ctions 134 Net work (IPv6) Conn ect ion Mo de Au t om a ti c Setup - A utomatic Se tup/ Static Allow Access from the Internet (A utomatic Setup only) No - - P or t No .
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 35 Wire less Communic ation mode IEEE 802.11b /g - - (Channe l) Au t o - - SSID BBHCMA - Up to 32 char acters, s igns or n.
Operatin g Instru ctions 136 Came ra Camera Name Netw or k Camera Required 1—1 5 characte rs *6 White Bal ance Aut o - Aut o/Fix ed Indo or/ Fix ed Fluor escent (Whi te )/F ixed Fluoresc ent (Da yli.
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 37 Account Item s Default Required Note s Security: Administr ator Gener al A uthenticati on Do not per mit access fro m g.
Operatin g Instru ctions 138 Adv anced Items Default Required Note s Image Disp la y Single Came ra Image Reso luti on 320 x 2 40 - 320 x 240 o r 640 x 480 Single Came ra Image Quali ty Standard - Fa .
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 39 Multi - Camera Multi -Came ra [Blank] - - Display Chec ked When setting Multi-C amera - IP Addr ess or Hos t Name [Blank] W hen set ting Multi-C amera IP add ress*1 Host nam e*5 is 1—25 5 charac ters.
Operatin g Instru ctions 140 Preset Buttons Indicator Con tro l Indicator Contro l Tu r n i n d i c a t o r on wh en came ra is on - - Items Default Required Notes Preset Buttons Pres et 1 UpperLe ft .
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 41 3.7 Cleaning After the ca mera is turned off b y disconn ecting the A C plug, c lean the cam era. 3.7.1 Cleanin g the Main U nit If the lens co v er has the sand or the dust , image quali ty ma y decrease .
Operatin g Instru ctions 142 3.8 Setting an IP Address on Y our PC Y our PC's IP a ddress can be assigned by t he f ollowi ng procedures . 1. Displa y th e TCP/IP Properties window . • The steps are diff erent depend ing on y our OS . The ste ps are sh own below .
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 43 3.9 Using Setup Program The S et up Pr ogram c an be us ed for the followi ng pur pos es. • Finding the IP addre ss and port number o f the camer a connec ted to y our netw ork.
Operatin g Instru ctions 144 • When th e f ollowin g dialog bo x is displ ay ed, clic k [Unb lock ]. • Y ou can find the came ra IP add ress and por t number by l ooking u p the MAC addre ss of your ca mera.
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 45 2. Clic k each b u tton to e xec ute the pro gram . Notes • F or the firs t time ins tallation or after press ing the F ACT OR Y DEF A UL T RESET b utton, y ou must select [A utomatic S etup (Local Access Only)].
Operatin g Instru ctions 146 3.10 Setting Y ou r PC 3.10.1 Setting the Pr oxy Serv er Settings on Web Br owser If the pro xy server is not used, the setti ngs are not req uired. If y ou are using th e pro xy serve r , the f oll owing s ettings a re required .
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 47 3. Clic k the [Connectio ns] tab , and clic k [LAN Set tings] . 4. See if the Use a p rox y server c heck b ox is chec k ed or no t. If chec ke d, clic k [Adv anced... ].
Operatin g Instru ctions 148 5. Enter the camera IP address in to the Do not use pr oxy ser v er f or address es beginni ng with dat a field. (Ex ample: 1 92.168.0.253) 6. Click [OK]. Note When accessing the cam era via a pro xy se r ver , the T alk Button is displ ay ed gray .
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 49 3.10.2 Setting UPnP™ to Displa y Camera Shortcut in My Netw ork Places T o dis pla y the came ra shortcut in the My Netw ork Places fo lder , Wi ndows compone nt should be added .
Operatin g Instru ctions 150 3.11 ASCII Char acter T able (space) ! " # $ % & ' ( ) * + , - . / 0 1 2 3 4 5 6 7 8 9 : ; < = > ? ASCII Character T able @ A B C D E F G H I J K L M N.
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 51 3.12 File Size and Number of Buff ered Images The f ollo wing ta ble s hows t he relatio nship bet ween the file siz e of the image a nd the m aximu m numbe r of buffered im ages.
Operatin g Instru ctions 152 3.13 Number of Images on the SD Memory Card The cam era supports the P anasonic SD memory card. • 1 GB: RP-SDH01GU1A • 512 MB: R P-SDH512U1A • 256 MB: RP-SD256U1A .
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 53 3.14 Specifi cations Network Camera Items Specifica tions P an/Tilt Angl e P an: -60 ° to +60 °, Til t: -45 ° to +2 0 ° Numb er of Pix els 1/4-inc h CCD Sensor 320,000 pix els Illumi nance 3 —100,000 l x (0.
Operatin g Instru ctions 154 Buff ered Image *1 Abou t 125 fra mes (320 x 240) with time displa y (When SD m emory card is not i nser ted.) A udio Co mmunica tion 2 -wa y Half Duplex A udio Bandwidth 300 Hz —3.
Operati ng Instr uctions [Fo r assista nce, p lease call : 1-800-272 -7033] 1 55 Indicat or Displ ay P ower/N etwork Comm unicati on/Camer a oper ation/ Ethe r net link External Micro phone Inp ut ø 3.5 mm Mini J ack A udio Outp ut ø 3.5 mm Stereo Mini J ac k (But output is mono .
Operatin g Instru ctions 156.
Opera ting I nstr uct ions 157 Index.
Operatin g Instru ctions 158 A Abbreviat ions 5 ActiveX Controls 18 Administra tor/General Users /Guest Users 79 Alarm Image B uffer/Tran sfer 100 Alarm Posi tion 25 ASCII Ch aracter Table 150 Audio p.
Operati ng Instr uctions [Fo r assist ance, please call : 1-800-272 -7033] 159 SD memory card 89 , 90 Security: Administrator page 77 Set up pa ge 39 Setup Program 143 Single Cam era pag e 17 Spec ifi.
Printed in Japan PSQX3508Y A KK1104JT1035 2004 P anasonic Communications Co ., Ltd. All Rights Reserved. Carefully pack your unit, preferably in the original carton. Attach a letter, detailing the symptom, to the outside of the carton. Symptom Send the unit to an authorized servicenter, prepaid and adequately insured.
An important point after buying a device Panasonic BB-HCM371A (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Panasonic BB-HCM371A yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Panasonic BB-HCM371A - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Panasonic BB-HCM371A you will learn all the available features of the product, as well as information on its operation. The information that you get Panasonic BB-HCM371A will certainly help you make a decision on the purchase.
If you already are a holder of Panasonic BB-HCM371A, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Panasonic BB-HCM371A.
However, one of the most important roles played by the user manual is to help in solving problems with Panasonic BB-HCM371A. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Panasonic BB-HCM371A along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
