Instruction/ maintenance manual of the product AWHE50HN Panasonic
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Operating Instructions <Operations and Settings> HD Integrated Camera Model No . A W ‑H E5 0H N A W ‑HE50SN 3TR006484BAA.
2 Contents Before use ......................................................................... 3 Overview ........................................................................ 3 Concerning the Operating Instr uctions .......................... 3 Required personal computer environment .
3 Bef ore use Overview This unit is a compact full HD camera integr ated with a pan‑tilt head and f eatur ing a newly de v eloped 1/3‑inch full HD MOS sensor and digital signal processor (DSP).
4 Bef ore use Required personal computer en vironment CPU Intel ® Core TM 2 DUO 2.4 GHz or f aster recommended Memory 512 MB or more (When using Microsoft ® Windows Vista ® : 1 GB or more, .
5 Bef ore use Disc laimer of warranty IN NO EVENT SHALL P anasonic System Networks Co ., Ltd. BE LIABLE T O ANY P ARTY OR ANY PERSON, EXCEPT FOR REPLA CEMENT OR REASONABLE MAINTENANCE OF THE P.
6 Basic shooting operations 1 Set the subject brightness to the appropriate level. 2 T urn on the po wer of all the units and devices in the system. 3 Select the unit to be operated. Even when using only one unit, it m ust still be selected from the wireless remote control or controller .
7 Ho w to turn the power on and off T urning the power on When performing the operations using the wireless remote control 1 Set all the power s witches of the units and devices connected in the system to ON. This unit does not hav e a power s witch.
8 Ho w to turn the power on and off T urning the power off When performing the operations using the wireless remote control 1 Press one of the [CAM1] to [CAM4] buttons on the wireless remote control to select the unit. 2 Press the [ON/ST ANDBY] b utton on the wireless remote control f or 2 seconds.
9 Selecting the units Up to f our units can be operated using one wireless remote control. Up to five units and de vices can be operated using one controller . Select the unit (or units) to be operated from the wireless remote control or controller . Even when using only one unit, it m ust still be selected.
10 Selecting the shooting modes (scene files) How to select the shooting mode When performing the operations using the wireless remote control 1 Press the [CAM1], [CAM2], [CAM3] or [CAM4] button to select the unit. 2 Press the [MENU] button f or 2 seconds.
11 Selecting the shooting modes (scene files) When performing the operations using the contr oller When the A W‑RP655 is connected: 1 Press the [1], [2], [3], [4] or [5] button of [CONTROL/PREVIEW MONIT OR OUT SEL]. 2 Press the [MENU] button. The displa y on the LCD panel of the A W ‑RP655 s witches to the menu mode.
12 Shooting When performing the operations using the wireless remote control Changing the camera’ s direction Moving the camera to ward the left or right (panning): Press the [ ] or [ ] button. Moving the camera up or do wn (tilting): Press the [ ] or [ ] button.
13 What to do when encountering pr oblems in the basic shooting operations If the trouble is not resolv ed by taking the action suggested below , refer to “T roub leshooting” (page 36 in the <Basics>). When performing the operations using the wireless remote control The unit does not move.
14 More ad v anced operations Manual shooting (see pages 15 to 18) Manual adjustment of f ocus Manual adjustment of iris Manual adjustment of shutter speed Manual adjus.
15 Manual shooting Manuall y adjusting the f ocus The lens f ocus can be adjusted manually . When performing the operations using the wireless remote control 1 Press the [M/FOCUS] button to s witch the focus to man ual adjustment. 2 Press the [F] or [N] button of [FOCUS], and adjust the focus.
16 Manual shooting Manuall y adjusting the iris The lens iris can be adjusted manually . When performing the operations using the wireless remote control 1 Press the [M/IRIS] button to s witch the iris to manual adjustment. 2 Adjust the iris using the [IRIS +] or [IRIS –] button.
17 Manual shooting Manuall y adjusting the shutter speed The shutter speed can be set using two methods. One is a method that specifies the time (where a time such as 1/250 sec. is designated), and the other is a method that specifies the frequency (where synchro scan, 60.
18 Manual shooting Manuall y adjusting the gain There are two wa ys to adjust the gain. One wa y inv olves using the buttons on the wireless remote control or controller ; the other wa y inv olv es using the Camera menu or W eb setting. The gain can be adjusted more precisely using the Camera menu or W eb setting.
19 Preset memories This unit enables up to 100 settings f or the camera direction (panning and tilting), zoom, f ocus, iris, gain and white balance to be registered in its preset memories, and called.
20 Preset memories When performing the operations using the contr oller When the A W‑RP655 is connected: Up to 50 settings can be registered and called. The [1] to [50] buttons of [TRA CING/PRESET MEMOR Y] correspond to the unit’ s preset memories No .
21 Preset memories When the A W‑RP555 is connected: Up to 10 settings can be registered and called. The [1] to [10] buttons of [PRESET] correspond to the unit’ s preset memories No.1 to No .10. Registering the settings in the preset memories 1 Display the picture to be shot on the monitor .
22 White balance adjustment White balance adjustment In order f or the white to be reproduced accurately , the ratio between the three primar y colors (RGB) is adjusted. If the white balance has shifted out of adjustment, not only will the white be reproduced poorly but the color tones of the entire screen will also be degraded.
23 White balance adjustment 5 Press the [ ] or [ ] button to bring the cur sor to “A WB Mode”. 6 Press the [ ] button. “A WB Mode” star ts blinking. 7 Press the [ ] or [ ] b utton to change the A WB mode to be used to “A WB A” or “A WB B”, and press the [ ] button to enter the selection.
24 White balance adjustment When the A W‑RP50 is connected: Ref er to the Operating Instructions of the controller . White balance ma y not be correctly set if the lighting of the object is too weak. Since the unit has a built‑in memory , the set white balance will remain in the memor y e ven if pow er is turned off.
25 Blac k le vel (master pedestal) adjustment Blac k level (master pedestal) adjustment The blac k lev el can be adjusted when using a multiple number of cameras including the unit. Ask your dealer to perf or m this adjustment. (Use an oscilloscope or wa vef orm monitor for the adjustment.
26 Blac k le vel (master pedestal) adjustment When performing the operations using the contr oller When the A W‑RP655 is connected: 1 Press the [IRIS] button se veral times to turn off its lamp. Set the iris to the manual ([MANU]) mode. 2 T urn the [FOCUS/IRIS] dial to stop do wn the lens iris.
27 Genloc k adjustment (A W ‑HE50S onl y) Genloc k adjustment The genlock adjustment is perf ormed to achiev e phase alignment by applying e xternal synchronization (genlock) when a multiple number of camer as will be used or when the unit will be used in combination with other de vices.
28 Genloc k adjustment (A W ‑HE50S onl y) Color phase adjustment The color phase adjustment must be perf or med if the pictures are to be s witched using a video switcher or other de vice when the video output signals hav e been set as composite signals.
29 Genloc k adjustment (A W ‑HE50S onl y) When performing the operations using the contr oller These operations can be perf or med using the camera menus b y follo wing the operation steps in “Basic oper ations” (pages 30 to 37).
30 Basic operations Menus are displa yed on the monitor when the unit’ s settings are to be selected. The monitor is connected to the video signal output connector . The basic menu operations in volv e displa ying sub‑menus from the T op Menu items, and selecting settings on the sub‑menus.
31 Basic operations Menu operation Wireless remote control Contr oller A W‑RP655 A W‑RP555 A W‑RP50 Returning to the previous menu With the cursor at the [Return] position, press the [ ] button. With the cursor at the [Return] position, press the jog dial (main).
32 Basic operations When perf orming the operations using the wireless remote control 1 Press the [CAM1], [CAM2], [CAM3] or [CAM4] button to select the unit whic h is to be operated. 2 Press the [MENU] button f or 2 seconds. The T op Menu is displa yed.
33 Basic operations Contr ol ex ercised fr om the Multi‑Function Controller A W ‑RP655 For executing A WB. *1, *2 Jog dial (main) When the LCD is in the gain adjustment mode ([GAIN] button: MANU) Select the desired gain setting from GAIN 0 dB to 18 dB.
34 Basic operations Procedure f or camera menu operation (A W ‑RP655) 1 Press one of the [1] to [5] buttons of [CONTROL/PREVIEW MONIT OR OUT SEL] to select the unit which is to be operated. 2 Press the [MENU] button to set the LCD panel display to the men u mode .
35 Basic operations Contr ol ex ercised fr om the Multi Hybrid Control P anel A W ‑RP555 For switching the SCENE file (FullAuto, Manual1 to 3). For operating the camera menus. MENU: This operates in the same wa y as MENU on the camera. ITEM: This operates in the same wa y as ENTER on the camera.
36 Basic operations Procedure f or camera menu operation (A W ‑RP555) 1 Press one of the [1] to [5] buttons of [CONTROL] to select the unit whic h is to be operated. 2 Press the [MENU] button of the A W ‑RP555 for 2 seconds. The camera menu of the A W ‑HE50 is display ed on the monitor .
37 Basic operations Contr ol ex ercised fr om the Remote Camera Controller A W ‑RP50 POWER ALARM F1 CAMERA OSD R/B GAIN R/B PED SYSTEM SETUP CAMERA SCENE/MODE DETAIL DELETE STORE PAGE MENU F.
38 Setting the menu items Setting the menu items When the unit’ s settings are to be selected, the menus are displa yed on the monitor . The monitor is connected to the video signal output connector . The basic menu operations in volv e displa ying sub‑menus from the T op Menu items, and selecting settings on the sub‑menus.
39 Setting the menu items Camera screen (when FullA uto is selected) This menu is used f or the camera image settings. Camera Scene FullAuto Contrast Level 0 Return Scene [FullA uto, Manual1, Manual2, Manual3] Selected here is the shooting mode that matches the shooting situation.
40 Setting the menu items Contrast screen Contrast Contrast Mode Auto Contrast Level 0 Shutter Mode ---- Step/Synchro ---- Frame Mix ---- AutoF.Mix Max Gain 18dB Gain Auto AGC Max Gain 18dB Return Contrast Mode [A uto, Manual] This item is used to select whether the image brightness (contrast) is to be controlled automatically or manually .
41 Setting the menu items Picture 1/2 screen Picture 1/2 Chroma Level 0 AWB Mode AWB A Detail High Flesh Tone Mode Off Color Matrix EBU DNR High Return Chroma Le vel [–3 to +3] Set here is the color intensity (chroma le vel) of the images. A WB Mode [A TW , A WB A, A WB B] The white balance mode is selected here.
42 Setting the menu items Picture 2/2 screen Picture 2/2 Pedestal 0 DRS Off Gamma Type Normal Gamma Level Mid Back Light COMP. Off Return P edestal [–10 to +10] This item is used to adjust the blac k lev el (adjust the pedestal) so that the dark par ts of the images are easier to see.
43 Setting the menu items Genloc k screen (A W ‑HE50S onl y) Genlock Horizontal Phase 0 Subcarrier Phase Coarse 90° Fine 0 H Phase.SC Fine Step 1 Return Horizontal Phase [–206 to +49] This is used to adjust the horizontal phase during genlock.
44 Setting the menu items HDMI Color (A W ‑HE50H only) [RGB‑NOR, RGB‑ENH, YCbCr422, YCbCr444] Set here is the HDMI color output. When an HDMI monitor is used, use “YCbCr422” under normal circumstances.
45 Setting the menu items Changing the format When the f or mat is changed on the Output screen from its current setting, the F or mat change check screen appears. Format change chec k screen Format Do you want to set Format(1080i)? CANCEL O.K.
46 Setting the menu items Other 1/2 screen Other 1/2 Install Position Desktop Preset Speed 10 Preset Scope Mode A Digital Zoom Disable Speed With Zoom POS. On Focus Mode Auto Focus ADJ With PTZ. On Return Install P osition [Desktop, Hanging] “Desktop” or “Hanging” is selected here as the method used to install the unit.
47 Setting the menu items Other 2/2 screen Other 2/2 Tally Enable Enable OSD Off With Tally Off OSD Status Off Wireless Control Enable Return T ally Enab le [Disable, Enable] “Enable” or “Disab le” is set here f or the function which turns on or tur ns off the tally lamp using the tally control signal.
48 Setting the menu items Maintenance screen Maintenance Firmware Version Initialize Return Firmware V ersion This is selected to displa y the Fir mware V ersion screen on which to check the v ersion of the firmware used. Initialize This is selected to displa y the Initialize screen on which to initialize the camera’ s settings.
49 Setting the menu items Concerning initialization When “Initialize” is selected on the Maintenance screen, the Initialize screen appears . Initialize screen Initialize Do you want to initialize Menu settings? CANCEL O.K. Return When the cursor is moved to “O .
50 Menu item tab le Menu Item Factory setting Selection items FullA uto Manual1 to 3 T op Menu Camera Scene Scene FullAuto FullAuto , Manual1, Manual2, Manual3 Contrast Contrast Mode ‑‑‑‑ Auto.
51 W eb setting screen Connect the unit and a personal computer , and establishing the settings on the Web bro wser screen. The LAN crossov er cable is used when connecting a personal computer directly to the unit’ s LAN connector f or IP control, and the LAN straight cab le is used when making the connection through a s witching hub.
52 W eb setting screen Menu operations Star t the Web bro wser , and enter “ http://192.168.0.10/ ” in the [Address] box of the W eb browser . When the IP address has been changed, the URL will also change. If this is the case, set the changed IP address to the URL (http://changed IP address/).
53 W eb setting screen Control button / Setup b utton Press the Control button to s witch to the Control screen on which to control such operations as the panning, tilting, zooming and f ocusing of the camera. (See page 54) Press the Setup button to s witch to the Image Adjust screen on which to establish the camer a’ s settings.
54 W eb setting screen Contr ol screen This is the screen on which such operations as the panning, tilting, zooming and f ocusing of the unit can be controlled. Zoom Use this to adjust the zoom (magnification) in the Wide direction. Use this to adjust the zoom (magnification) to 1.
55 W eb setting screen Control pad and its buttons T o adjust the image in the horizontal or vertical direction (panning or tilting), left‑click the pad and the buttons . The more the outside of the pad is click ed, the faster the camer a operates.
56 W eb setting screen Setup screen Pressing the Setup button s witches the displa y to this screen on which the unit’ s settings are established. Basic screen Basic button When the Basic button is pressed, the Basic screen is displa yed in the area on the right.
57 W eb setting screen Image screen Image Image Image adjust This is used to displa y the Image Adjust screen. Preset position This is used to displa y the Preset P osition setting screen.
58 W eb setting screen Image adjust screen When Scene is set to “FullA uto” When Scene is set to “Manual1 to 3”.
59 W eb setting screen Scene [FullA uto, Manual1, Manual2, Manual3] Selected here is the shooting mode that matches the shooting situation. Select the mode which best suits the pre vailing shooting conditions and the user’ s pref erences.
60 W eb setting screen Picture Chroma Le vel [–3 to +3] Set here is the color intensity (chroma le vel) of the images. A WB This is used to e xecute automatic white balance (A WB) to set the white balance. F or details, ref er to page 22. A WB Mode [A TW , A WB A, A WB B] The white balance mode is selected here.
61 W eb setting screen Preset position setting screen Preset This selects the preset position to be operated from the pull‑down men u. This is used to register the current status in the preset position now selected on the pull‑down menu. It does not function if “Home” has been selected on the pull‑down menu.
62 W eb setting screen Brightness Use this to adjust the image brightness manually . Use this to make the image darker . It does not work during automatic adjustments. Use this to make the image lighter . It does not work during automatic adjustments.
63 W eb setting screen System This menu has items that relate to the genloc k phase adjustment and camera’ s output image settings. Genlock (A W ‑HE50S only) This item’ s setting is reflected immediately . Horizontal Phase [–206 to +49] This is used to adjust the horizontal phase during genlock.
64 W eb setting screen Output This item’ s setting is reflected when the Set button is pressed. Format [1080i, 720p, 480i] The video f or mat is changed on this screen. Down CONV . Mode [Squeeze, SideCut, LetterBox] The down‑con version mode is selected here .
65 W eb setting screen Other This item’ s setting is reflected when the Set button is pressed. Install P osition [Desktop, Hanging] “Desktop” or “Hanging” is selected here as the method used to install the unit.
66 W eb setting screen User mng. The authorization of those users who can access the camera from a PC or A W ‑RP50 and those IP addresses, from which the camera can be accessed, is registered on this screen in order to restrict any other access.
67 W eb setting screen Host auth. screen Host auth. <Initial setting: Off> Host authorization is set to “On” or “Off ” here . IP address <Initial setting: blank> The IP address of the PC from which access to the camera is allow ed is input here.
68 W eb setting screen Server This screen has items that relate to the NTP ser ver addresses , por t numbers and other NTP ser ver settings . NTP screen Time adjustment <Initial setting: Off> Select one of the f ollowing settings as the time adjustment method.
69 W eb setting screen Network This screen has items that relate to the network settings, DDNS (Dynamic DNS) and SNMP (Simple Network Management Protocol).
70 W eb setting screen Subnet mask <Initial setting: 255.255.255.0> Input the unit’ s subnet mask here if the DHCP function is not going to be used. Default gatewa y <Initial setting: 192.168.0.1> Input the unit’ s def ault gatewa y if the DHCP function is not going to be used.
71 W eb setting screen DDNS screen Use DHCP to acquire the global IP address. The DDNS function must be set in order to access the unit ov er the Internet. When using the DDNS function, access the unit using the “address of host name.nmdns.net” which was registered in the DDNS ser ver .
72 W eb setting screen SNMP screen The settings related to the SNMP function are selected on this screen. When the SNMP manager is used f or the connection, the unit’ s statuses can be check ed. When the SNMP function is to be used, consult with your netw or k administrator .
73 W eb setting screen Maintenance Among the various maintenance operations perf ormed on this screen are system log checks, system v ersion upgrading and initialization of the unit. The screen itself consists of five tabs: “System log”, “Upgrade”, “Def ault reset”, “Back up” and “Other”.
74 W eb setting screen Upgrade screen On this screen, it is possible to chec k the unit’ s software v ersions and upgrade them to the latest v ersions. F or details on the software used f or version upgr ading, consult your dealer . The “Model no.
75 W eb setting screen Use the personal computer on the same subnet as the camera to upgr ade the software version. Bef ore using the version upgr ading software, be absolutely sure to check the precautions to be obser ved with y our dealer , and f ollow the dealer’ s instructions.
76 W eb setting screen Default reset screen The unit’ s setting data and HTML files are initialized and the unit is restarted on this screen. Reset to the default (Except the network settings) When the Ex ecute button is click ed, the unit’ s settings are returned to their defaults.
77 W eb setting screen Back up screen On this screen, the unit’ s settings can be sav ed to a personal computer or settings sav ed in a personal computer can be loaded into the unit f or use. Download The unit’ s settings are sav ed in the personal computer .
78 W eb setting screen Other screen The images output from the unit can be s witched between camera images and color bars on this screen. CAM/BAR Camera The unit’ s output images are switched to “camera images”. Colorbar The unit’ s output images are switched to “color bar”.
79 System log displa ys DDNS‑related error displa ys Category Display Description of error Connection error No response from the DDNS ser ver . A mistake ma y hav e been made in specifying the DDNS ser ver . Check the DDNS settings again. The DDNS ser ver ma y be down.
80 Limiter s This unit comes with settings (ref erred to as “limiters”) that restrict the panning and tilting movement r anges. Depending on where the unit has been installed, a subject which the user does not wish to be shot ma y be present in the mov ement ranges.
81 Setting/releasing the limiter s Basic limiter operations 1 Press the [MENU] button. T ap the button (rather than pressing it). When it is pressed f or 2 seconds, a menu will appear . If this happens, press the [MENU] b utton again for 2 seconds to clear the menu.
82 Setting/releasing the limiter s Releasing the limiters The limiter positions that are set can be released by f ollowing the steps below . When the position is released, the tally lamp blinks twice . 1 Press one of the [CAM1] to [CAM4] buttons to select the unit.
83 Safe mode Concerning the safe mode The unit is equipped with a saf e mode for protection from damage. When a saf e mode is established, some or all of operations will no longer be accepted.
84 Notes on Windo ws Vista ® / Windo ws ® 7 When using Microsoft ® Windows Vista ® or Microsoft ® Windo ws ® 7, symptoms described in this document may happen. If any of them occurred, f ollow the instructions to solve each prob lem. The symptoms that happen when using Windows Vista ® may also happen when using Windows ® 7.
85 Notes on Windo ws Vista ® / Windo ws ® 7 Precautions when using Windo ws Vista Symptom 1 When accessing the web browser , the follo wing message is display ed on the inf or mation bar .
86 Notes on Windo ws Vista ® / Windo ws ® 7 Symptom 2 Easy IP Setup Software does not displa y the detected IP address. Solution Check the fire wall settings. If firew all is activated, add the w eb browser or Easy IP Setup Software to the [Exceptions] tab on the “Windows Firew all Settings” menu.
87 Notes on Windo ws Vista ® / Windo ws ® 7 Symptom 4 The screens of the administrator console or the windows of the bro wser are not display ed properly . (Refer to the screenshot.) Solution Check the f ont size (DPI) of screenshot b y clicking “P ersonalize”– “Adjust font size (DPI)”.
88 Notes on Windo ws Vista ® / Windo ws ® 7 Precautions when using Windo ws 7 Symptom 1 Screen is def or med. / When activating the compatibility vie w , par t of the screen is not displayed or a pop‑up windo w appears to sa y that the screen is not display ed again.
89 Notes on Windo ws Vista ® / Windo ws ® 7 Symptom 4 Software upgr ade is impossible e ven when selecting a file from the dialog bo x displa yed from the window or tab to upg rade the software . Solution P erf or m the custom lev el setting on the “Security Settings” windo w .
Printed in Japan F0410S1050 D Panasonic Solutions Compan y 3 P anasonic W ay , Secaucus , NJ 07094 T el: 877‑803‑8492 www .panasonic.com/broadcast e‑mail: MediaProServices.PSC@us.panasonic.com Panasonic Canada Inc. 5770 Ambler Drive , Mississauga, Ontario L4W 2T3 T el: 905‑624‑5010 Panasonic de México S.
An important point after buying a device Panasonic AWHE50HN (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Panasonic AWHE50HN yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Panasonic AWHE50HN - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Panasonic AWHE50HN you will learn all the available features of the product, as well as information on its operation. The information that you get Panasonic AWHE50HN will certainly help you make a decision on the purchase.
If you already are a holder of Panasonic AWHE50HN, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Panasonic AWHE50HN.
However, one of the most important roles played by the user manual is to help in solving problems with Panasonic AWHE50HN. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Panasonic AWHE50HN along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
