Panasonic AW-HE130K Home Security System manual

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VQT5L27 XX1014KT0 -PS ENGLISH Model No. AW-HE130W Model No. AW-HE130K Operating Instruction HD Integrated Camera Before operating this product, please read the instructions carefully and save this manual for future use.

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Read this first! (For AW HE130WP, AW HE130KP) CA UTION RI SK O F EL EC TR IC S HO CK D O NO T OP EN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER TO SERVICING TO QUALIFIED SERVICE PERSONNEL.

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FCC NOTICE (USA) Thisdevicecomplieswithpart15oftheFCCRules. Operationissubjecttothefollowingtwoconditions: (1)Thisdevicemaynotcausehar.

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Read this first! (For AW HE130WE, AW HE130KE) WARNING: Thisequipmentmustbeearthed. Toensuresafeoperation,thethree-pinplugmustbeinserted onlyintoastandardthree-pinpowerpointwhichiseffectively earthedthroughthenormalhouseholdwiring.

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EMC NOTICE FOR THE PURCHASER/USER OF THE APPARATUS 1. Applicable standards and operating environment The apparatus is compliant with: •  standardsEN55103-1andEN55103-2,and •  electromagneticenvironmentsE4.

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Caution for AC Mains Lead FOR YOUR SAFETY PLEASE READ THE FOLLOWING TEXT CAREFULLY. This product is equipped with 2 types of AC mains cable. One is for continental Europe, etc.

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Note on grounding • Groundtheunitviathe<SIGNALGND>groundconnector. Ground connector to ground connector on wall outlet, ground bar, etc.

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Contents Read this first! (For AW HE130WP, AW HE130KP) ............................ 2 Read this first! (For AW HE130WE, AW HE130KE) ............................ 4 Noteongrounding ...............................................................

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 Trademarks and registered trademarks • Microsoft ® ,Windows ® ,Windows ® 7,Windows ® 8,Windows ® 8.1, InternetExplorer ® ,ActiveX ® andDirectX ® areeitherregistered trademarksortrademarksofMicrosoftCorporationintheUnited Statesandothercountries.

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Before use Overview • ThisunitisafullHDcamerawithanintegratedpan-tiltheadthat featuresthenewlydeveloped1/2.

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IMPORTANT • Failuretoprovidetherequiredpersonalcomputerenvironment mayslowdownthedelineationoftheimagesonthescreen,make itimpossibleforthewebbrowsertoworkandcauseotherkindsof problems.

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 Multi-format support • Youcanswitchbetweenthefollowingformatsviathecamera menusorawebbrowser. Supported formats: 1080/59.94p,1080/29.97p,1080/23.98p,1080/59.94i, 1080/29.97PsF,1080/23.98PsF,720/59.

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z AW-RP120 z AW-RP50 z AK-HRP200 • It may be necessary to upgrade the version of the controller in order to support the unit. Consult with your dealer. <NOTE> • Thefollowingoperationscannotbeperformedviathefollowingcontrollers.

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Accessories Checkthatthefollowingaccessoriesarepresentandaccountedfor. • Afterremovingtheproductfromitscontainer,disposeofthepowercablecapandpackingmaterialsinanappropriatemanner.

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 Shoot under the proper lighting conditions. Toproducepictureswitheye-pleasingcolors,shootunderthe properlightingconditions. Thepicturesmaynotappearwiththeirpropercolorswhenshooting underfluorescentlights.

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 Do not get close to the moving parts of the camera head. Do not put your fingers or body close to the unit while it is in operation. Doingsomayresultininjuryorcausetheunitto malfunction.

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This unit can be operated by remote control using a wireless remote control (model number: AW-RM50G) purchased separately. Check out the following points before using the wireless remote control.

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1 2 5 7 4 3 6 4 8 3 25 24 16 22 18 9 10 13 21 15 23 14 17 1 1 12 20 19 21 Rear panel Bottom panel 1 . Mount bracket for installation surface (supplied accessory) Mountthisbracketontotheinstallationsurface,andthenattachthe cameramainunittothebracket.

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1 0 . RS-232C connectors <RS-232C IN/OUT> ConnectstoanRS-232Ccable. RS-232CIN/OUT connectorappearance 1 2 3 4 5 6 7 8 MiniDin8-pin(JST) RS-232C IN RS-232C OUT Pin No.

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Service switch settings SW1 to SW3 (camera address setting switches) Configurethecameraaddress. SetthistoAUTOundernormalcircumstances.

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1 3 14 15 17 21 19 22 20 16 4 5 6 7 8 9 10 11 18 12 13 2 1 . ON/STANDBY button <ON/STANDBY> Eachtimethisispressedfor2seconds,operationswitchesbetween turningontheunit’spowerandestablishingthestandbystatus.

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1 1 . FOCUS button <F> <N> Theseareusedtoadjustthelensfocusmanuallywhenthemanual settingisestablishedforthelensfocus. Thefocusisadjustedinthefarusingthe[F]buttonandinthenear usingthe[N]button.

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Setting the remote control IDs Thewirelessremotecontrol(optionalaccessory)iscapableofoperating uptofourunits. IDsareusedtosetwhichunitsare�.

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Network settings Installing the software Beabsolutelysuretoreadthroughthe“Readme.txt”ontheCD-ROM suppliedwiththeunitfirstbeforeattemptingtoinstallthesoftware.  Software provided on the CD-ROM z Easy IP Setup Software (EasyIPSetup.

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Basic shooting operations 1 . Set the subject brightness to the appropriate level. 2 . Turn on the power of all the units and devices in the system. 3 . Select the unit to be operated. Evenwhenusingonlyoneunit,itmuststillbeselectedfromthe wirelessremotecontrolorcontroller.

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Uptofourunitscanbeoperatedusingonewirelessremotecontrol. Uptofiveunitscanbeoperatedusingonecontroller. Selecttheunit(orunits)tobeoperatedfromthewirelessremotecontrol orcontroller.

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Types of shooting modes Oneoffourshootingmodes(Scene1,Scene2,Scene3orScene4)— whicheveronewillbestsuittheshootingconditions—canbeselected. Theshootingmodesaresetbytheuser.

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When performing operations from a wireless remote control  Changing the camera’s direction Moving the camera toward the left or right (panning): Pressthe< b >or< a >button. Moving the camera up or down (tilting): Pressthe< 4 >or< 5 >button.

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Ifthetroubleisnotresolvedbytakingtheactionsuggestedbelow,refer to“Troubleshooting”(→page114). When performing operations from a wireless remote control The unit does not move.

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Manually adjusting the focus Thelensfocuscanbeadjustedmanually. When performing operations from a wireless remote control 1 . Press the <M/FOCUS> button to switch the focus to manual adjustment. 2 . Press the <F> or <N> button of <FOCUS> to adjust the focus.

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Thisunitenablesupto100settingsforthecameradirection(panning andtilting),zoom,focus,iris,gainandwhitebalancetoberegisteredin itspresetmemories,andcalled.

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Adjusttheratiobetweenthethreeprimarycolors(RGB)toreproduce whiteaccurately.Ifthewhitebalanceisoutofadjustment,notonlywill whitebereproducedpoorly,butthecolortonesofthescreenasawhole willalsobedegraded.

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9 . Press the <SET> button for 2 seconds. Theautowhitebalanceadjustment(AWB)andautoblackbalance adjustment(ABB)areperformed,andthewhitebalancesettingis entered.

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Adjustthezerolevelsofthethreeprimarycolors(RGB)toreproduce blackaccurately.Iftheblackbalanceisoutofadjustment,notonlywill blackbereproducedpoorly,butthecolortonesofthescreenasawhole willalsobedegraded.

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Theblacklevelcanbeadjustedwhenusingamultiplenumberof camerasincludingtheunit.Askyourdealertoperformthisadjustment. (Useanoscilloscopeorwaveformmonitorfortheadjustment.

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Thegenlockadjustmentisperformedtoachievephasealignmentby applyingexternalsynchronization(genlock)whenamultiplenumberof cameraswillbeusedorwhentheunitwillbeusedincombinationwith otherdevices.

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Basic operations Cameramenusaredisplayedonthemonitorwhentheunit’ssettingsare tobeselected. Themonitorisconnectedtothevideosignaloutputconnector.

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 Operations for controllers that are not supported Camera menu operation Unsupported controller Selecting a camera to operate Displaying the Top Menu Selecting items Displaying sub-menus Returning .

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When performing the operations using the wireless remote control 1 . Press the [CAM1], [CAM2], [CAM3] or [CAM4] button to select the unit which is to be operated. 2 . Press and hold the <MENU> button for about 2 seconds. TheTopMenuisdisplayed.

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Operations on the AW-RP50 Remote Camera Controller POWER ALARM F1 CAMERA OSD R/B GAIN R/B PED SYSTEM SETUP CAMERA SCENE/MODE DETAIL DELETE STORE PAGE MENU F2 EXIT USER2 USER1 PT ACTIVE AUTO IRIS AUTO .

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 Preset speed table setting (PRESET SPEED) 1 . Press the <MENU> button on the AW-RP50. The<MENU>buttonlights,andthe<PRESETMEMORY/MENU> buttonsbecomeselectable. 2 . Press the <9 (SETUP)> button in the <PRESET MEMORY/ MENU> area.

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Operations on the AW-RP120 Remote Camera Controller For operating the camera menus. CAMERAOSD:     Whenthisispressedfor2 seconds,theselectedcamera menuisdisplayed,overlapping thecameraoutputimage.

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 Freezing images during preset playback (FREEZE DURING) 1 . Press the <MENU> button on the AW-RP120. The<MENU>buttonlights. 2 . Press the FUNCTION menu <29> button. Thebuttonlights,andthe[OPTION]menuappearsontheLCDpanel.

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Operations on the AK-HRP200 Remote Operation Panel GAIN AUTO BLACK SET UP WHITE BARS TEST VF POWER HEAD POWER DTL OFF SHUTTER ON ST EP /S YN C KNEE OFF SKINDTL MATRIX 5600K SCENE 4 STORE SCENE 3 SCENE 2 SCENE/USER FILE SCENE 1 USER 3 USER 2 USER 1 SHIFT FLARE/PED CAMERA No.

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ThefollowingoperationscanbeperformedfromtheAK-HRP200RemoteOperationPanel. Fordetailsonoperations,refertotheAK-HRP200OperatingInstructions<Basics>.

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Control/display component Label HE130 Remarks 42 Rotaryselectionswitch SELECT Supported OnlyenabledduringMENUON. WhenZOOMisselected,FOCUS adjustmentispossibleontheselection dial. WhenFOCUSisselected,ZOOM adjustmentispossibleontheselection dial.

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Camera menu items Setting the camera menu items Cameramenusaredisplayedonthemonitorwhentheunit’ssettingsare tobeselected.

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Camera screen Thismenuisusedforthecameraimagesettings. Camera Scene Scene1 Brightness Picture Matrix Return Scene [Scene1, Scene2, Scene3, Scene4] Selectedhereistheshootingmodethatmatchestheshooting situation.

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[When 50 Hz has been set as the unit’s frequency] When [Step] is selected as the [Shutter Mode] When [Synchro] is selected as the [Shutter Mode] • 50p / 50i mode 1/60,1/120,1/250,1/500,1/1000, 1/2000,1/4000,1/10000 • 25p mode 1/25,1/60,1/120,1/250,1/500, 1/1000,1/2000,1/4000,1/10000 50.

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Picture 1/3 screen Picture 1/3 Chroma Level 0% White Balance Mode AWB A Color Temperature 3200K R Gain 0 B Gain 0 Pedestal 16 R Pedestal 0 B Pedestal 0 Return Chroma Level [OFF, -99% to 40%] Sethereisthecolorintensity(chromalevel)oftheimages.

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Picture 3/3 screen Picture 3/3 Knee Mode Auto Knee Point 93.0% Knee Slope 85 White Clip On White Clip Level 109% DNR Off Return Knee Mode [Off, Auto, Manual] Settheoperatingmodeforgradationcompression(knee). Knee Point [70.0% to 107.

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Matrix 2/5 screen Matrix 2/5 [Linear Matrix] R-G 0 R-B 0 G-R 0 G-B 0 B-R 0 B-G 0 Return Linear Matrix Thiscanbesetwhen“User”hasbeenselectedasthe“MatrixType” setting. R-G [–63 to +63] ThisisselectedtoadjustthecolorsintheR-Gaxisdirection.

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Matrix 4/5 screen Matrix 4/5 [Color Correction 2/3] Saturation Phase R_Yl 0 0 R_Yl_Yl 0 0 Yl 0 0 Yl_G 0 0 G 0 0 G_Cy 0 0 Return Color Correction 2/3 Thiscanbesetwhen[User]hasbeenselectedasthe[MatrixType] setting.

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System screen Thismenuhasitemsthatrelatetothegenlockphaseadjustmentand camera’soutputimagesettings. System Genlock Output Others Return Genlock Thisdisplaysthe[Genlock]screenonwhichtoperformthephase adjustments.

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Output screen Output Format 1080/59.94i Down CONV. Mode Squeeze Frequency 59.94Hz Color Bars Setup Off Return Format [(For 59.94Hz) 1080/59.94p, 1080/29.

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 Changing the format Whenthecurrentlyselectedformatischangedinthe[Output]screen, thepre-format-changeconfirmationscreenappears. Pre-format-change confirmation screen Format Do you want to set Format(1080/59.

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Other 1/4 screen Others 1/4 Install Position Desktop Smart Picture Flip Off Flip Detect Angle ---- Preset Speed Table Fast Preset Speed 20 Preset Scope Mode A Freeze During Preset Off Speed With Zoom POS.

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Other 3/4 screen Others 3/4 Wireless Control Enable OSD Mix SDI Out On HDMI Out On Video Out On IP On OSD Off With Tally Off OSD Status Off Return Wireless Control [Disable, Enable] “Enable”or“Disable”issethereforoperationsconductedfromthe wirelessremotecontrol.

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Maintenance screen Maintenance Firmware Version IP Network Initialize Return Firmware Version Thisisselectedtodisplaythe[FirmwareVersion]screenonwhichthe usercanchecktheversionofthefirmwarewhichiscurrentlyinstalled intheunit.

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IP Network screen IP Network IP Address 192.168. 0. 10 Subnet Mask 255.255.255. 0 Default Gateway 192.168. 0. 1 Return IP Address ThisisselectedtodisplaytheIPaddresswhichhasbeensetforthe unit.

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Camera menu items Camera menu Item Factory setting Selection items TopMenu Camera Scene Scene Scene1 Scene1,Scene2,Scene3,Scene4 Brightness Brightness 1/2 PictureLevel 0 -50 to +50�.

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Camera menu Item Factory setting Selection items TopMenu Camera Scene Matrix Matrix1/5 MatrixType Normal Normal,EBU,NTSC,User Matrix2/5 [LinearMatrix] Normal EBU NTSC User R-G .

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Camera menu Item Factory setting Selection items TopMenu System Others Others1/4 InstallPosition Desktop Desktop,Hanging SmartPictureFlip Off Off,Auto FlipDetectAngle 90deg .

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Displaying the web screen Withapersonalcomputerconnectedtotheunit,itispossibletoview thecamera’sIPvideosorselectvarioussettingsfromthewebbrowser screen.

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<NOTE> • Ifthepersonalcomputerdoesnothavetheplug-inviewersoftware alreadyinstalled,aninstallationconfirmationmessageisdisplayed beforetheLivescreenisdisplayed.Inacaselikethis,followthe on-screeninstructionstoinstallthesoftware.

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Web screen operations TheLivescreenincludesa“singledisplaymode”thatdisplaysIPimagesfromasinglecameraanda“multidisplaymode”thatdisplaysIPimagesfrom multiplecameras.

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1 . Multi-Screen list box (Multi-screen) TheLivescreendisplaymethodisselectedhere. (Single) TheIPvideosoftheconnectedcameraare displayed.

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8 . Power ON button / Standby button (PowerON) Turntheuniton. (Standby) SettheunittoSTANDBYmode. Inthestandbymode,allthebuttonsontheLivescreenexceptforthe [Multi-screen]listbox,[PowerON]button,[Standby]buttonand[Op.

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1 3 . Control pad and its buttons Toadjusttheimageinthehorizontalorvertical direction(panningortilting),left-clickthepadand thebuttons. Themoretheoutsideofthepadisclicked,the fasterthecameraoperates.

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Live screen: Multi display mode Inthismode,theimagesofamultiplenumberofcamerascanbemonitoredononescreen(calledthe‘multiscreen’). Theimageof4camerasormax.16camerascanbemonitoredatonetime.

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Web screen configurations Logging into the Setup screen 1 . Click the [Setup] button. (→ page @@) Theloginscreenappears. 2 . Enter the user name and password. Thedefaultsettingsfortheusernameandpasswordareasfollows.

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7 . Power ON button / Standby button (PowerON) Turntheuniton. (Standby) SettheunittoSTANDBYmode. Inthestandbymode,itisnotpossibletoselect[Image/Position]or [System]undertheImagebuttonor[Backup]undertheMaintenance button.

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Image screen  IP video settings tab (Video over IP) TheJPEGimageandH.264imagesettingsaswellasthesettings relatedtoimagequalityareselectedonthisscreen. z Initial display settings for “Live” page SetinitialdisplaysettingsfortheLivescreen.

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Internet mode (over HTTP) ThissettingisselectedwhentransmittingH.264imagesoverthe Internet. H.264imagescanbetransmittedusingthesamebroadbandrouter settingsaswhentransmittingJPEGimages.

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Max bit rate (per client) SpecifytheH.264bitrateperclient. When[Transmissionpriority]issetto[Besteffort],specifythe maximumandminimumbutrate.

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Multicast address * 2 EnterthemulticastIPaddress. ImagesandaudiowillbesenttothespecifiedIPaddress. Usable values: IPv4:224.0.0.0to239.255.255.255 IPv6:MulticastaddressstartingwithFF. Factory settings:  H.

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 Image / Position screen Displaytheimagequalityadjustment/presetpositionscreen. Image adjust WhenyouclicktheSetupbutton,theimagequalityadjustmentscreen appears.(→page@@) Preset position WhenyouclicktheSetupbutton,thepresetpositionscreenappears.

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Shutter Mode Selectforcamerashutterspeed. Whenahighershutterspeedisselected,fast-movingsubjectsdonot becomeblurredeasilybuttheimageswillbedarker. Setting value: Off TheshutterissettoOFF.

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Picture Chroma Level Sethereisthecolorintensity(chromalevel)oftheimages. Setting range: OFF,-99%to40% White Balance Mode Setthewhitebalancemode. Selectthemodewhenthecoloringisnotnaturalbecauseofthe natureofthelightsourceorotherfactors.

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Pedestal Thisitemisusedtoadjusttheblacklevel(adjustthepedestal). Thesepartsbecomedarkerwhenanegativesettingisselectedand, conversely,lighterwhenapositivesettingisselected.

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z Matrix Settings screen Setmatrixsettings. TodisplaytheMatrixSettingsscreen,clicktheSetupbuttonfor[Matrix Type]atthebottomoftheImage/Positionscreen. Matrix Type Selectthetypeofcolormatrix.

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z Preset position screen Adjusttheimagequality. TodisplaytheImageadjustscreen,clicktheSetupbuttonfor[Preset position]atthebottomoftheImage/Positionscreen.  Preset Thisselectsthepresetpositiontobeoperatedfromthepull-down menu.

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Speed With Zoom POS. “Off”or“On”issethereforthefunctionusedtoadjustthepan-tilt adjustmentspeedinconjunctionwiththezoommagnification. Setting value: Off Thepanningandtiltingoperationswillnotbecomeslowerinthe zoomstatus.

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 System screen Thismenuhasitemsthatrelatetothegenlockphaseadjustmentand camera’soutputimagesettings. z Genlock Thisitem’ssettingisreflectedimmediately. Horizontal Phase Thisisusedtoadjustthehorizontalphaseduringgenlock.

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Frequency Thisitemisselectedtoswitchtheframefrequency. Setting value: 59.94Hz/50Hz • Whenthefrequencyisswitched,“Format”issetasfollows. 59.94Hz 50Hz 1080/59.94p  1080/50p 1080/29.97p  1080/25p 1080/23.

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Digital Extender Enableordisablethedigitalextender. Whenthisissetto[On],thedigitalzoomwillbefixedat1.4x. When[DigitalZoom]issetto[Enable],[DigitalExtender]isdisabled. Setting value: Off Disablethedigitalextenderfunction.

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Camera title Inputthecameratitlehere.Thecameratitlewhichhasbeeninputis displayedonthemultiscreen. Maximum numberof characters 0to20half-sizecharacters Invalid characters Symbols Factory settings: Cam1:Theproductnumberappears.

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Password / Retype password Inputthepassword. Maximum numberof characters 4to32half-sizecharacters Invalid characters "& Factory settings: blank <NOTE>.

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 Priority stream screen ClickthePrioritystreamtabofUsermng.screen.(→page@@,page @@) Selectedonthisscreenarethesettingsforthepriority.

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z IPv4 network Network Settings SelectthemethodinwhichtheIPaddressisconfigured. Setting value: Static EntertheIPaddressinthe[IPaddress(IPv4)] field. DHCP UsetheDHCPfunctiontoconfiguretheIP address.

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Max RTP packet size SpecifywhethertolimitthesizeofRTPpacketssentfromthecamera whenusingRTPtoviewcameraimages.

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Recommended network setting for internet Performtherecommendedsettingstoconnectthecameratothe Internet. Clickingthe“Set”buttondisplaysadialogboxtellingtheuserthat itemsettingswillbechanged.

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Time adjustment interval Selectstheinterval(1to24hoursin1-hourincrements)foracquiring thetimefromtheNTPserver. Setting range: 1hto24h Factory settings: 1h Time zone Selectsthetimezoneaccordingtotheregionwherethecamerais beingused.

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CA Certificate - Generate Certificate Signing Request WhenusingasecuritycertificateissuedbytheCertificateAuthority (CA)asasecuritycertificateforHTTPS,aCertificateSigningRequest (CSR)isgeneratedforapplicationtotheCertificateAuthority(CA).

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Contact Inputtheemailaddressortelephonenumberoftheadministrator. Maximumnumber ofcharacters 0to255half-sizecharacters Invalidcharacters Fullsizecharacters Factory settings: blank z Diffserv ThisperformssettingsrelatingtotheDiffservfunction.

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 Setting HTTPS ThisencryptsaccesstothecameraandsetsHTTPStoimprovecommunicationsafety. SettingHTTPSisperformedbyfollowingtheproceduresbelow. 1 3 5 2 4 1. Generating a CRT key (SSL encryption key) (→ page @@) 5.

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 Generating a CRT key (SSL encryption key) (CRT key generate) <NOTE> • ACRTkeycannotbegeneratedwhenself-signedcertificatesand servercertificatesareenabled.

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3 . Click the [OK] button after inputting the address. Aself-signedcertificateisgenerated. <NOTE> • Informationrelatingtothegeneratedself-signedcertificateis displayedin“Self-signedCertificate-Information”.

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 Installing a Server Certificate (CA Certificate - CA Certificate install) <NOTE> • Aservercertificate(securitycertificate)cannotbeinstalledifa CertificateSigningRequest(CSR)hasnotbeengenerated.

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z Install the security certificate WhenusingHTTPStoaccessthecamera,thesecuritywarning screenwillbedisplayedifthesecuritycertificateofthesaidcamera hasnotbeeninstalledinyourpersonalcomputer.

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8 . Click “Next” (screen,SFV631Lscreenatbottomofpage169) 9 . Click “Complete”. (screen,SFV631Lscreenattopofpage170) 1 0 .

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Firmware version CPU Software - Interface Displaythesoftwareversionoftheinterface. CPU Software - Camera Main Displaythesoftwareversionofthecameraunit. CPU Software - Servo Displaythesoftwareversionoftheservo.

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 Status confirmation screen Confirmthestatusoftheunit. z UPnP Port number (HTTP) DisplaystheportnumberconfiguredviaUPnPportforwarding. Status Displaystheportforwardingstatus. Port number (HTTPS) DisplaystheportnumberconfiguredviaUPnPportforwarding.

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 Back up screen Onthisscreen,theunit’ssettingscanbesavedtoapersonalcomputer orsettingssavedinapersonalcomputercanbeloadedintotheunitfor use.

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Displaying the web screen using a mobile terminal Connectthemobileterminaltotheunit,anddisplaytheunit’simages (MJPEGformatonly).

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Preset Whenthisbuttonispressed,thebuttonsforselectingthepreset positionsaredisplayedonthescreen. Whenoneofthedisplayedbuttonsispressed,thecamera’s pan/tiltpositionmovestothepresetpositionthatwas registeredaheadoftime.

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Iris Whenthisbuttonispressed,thebuttonsforperformingtheiris operationsaredisplayedonthescreen. Thisswitchestheirisbetweenautoandmanual.Attheauto setting,thebuttonlabelisgreen.

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Camera menu (OSD menu) operation Whenthisbuttonispressed,thebuttonsforperformingthecamera menuoperationsaredisplayedonthescreen. Atthesametime,thecameramenusaredisplayedontheunit’s images.

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System log displays NTP-related error displays Category Display Description of error Connectionerror NoresponsefromtheNTPserver. • TheIPaddressoftheservermaybeincorrect. Checktheserver’sIPaddresssettingsagain.

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Limiters Thisunitcomeswithsettings(referredtoas“limiters”)thatrestrictthe panningandtiltingmovementranges. Dependingontheinstallationlocation,obstaclesthatmaycomeinto contactwiththeremotecameramayexistitsmovementrange.

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Setting/releasing the limiters Setting/releasing the limiters 1 . Press the [MENU] button. Tapthebutton(ratherthanpressingit).Whenitispressedfor2 seconds,thecameramenuwillappear. Ifthishappens,pressthe[MENU]buttonagainfor2secondstoclear thecameramenu.

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Safe mode Concerning the safe mode Theunitgoesintothesafemodewhenthepan-tiltheadisforcibly movedbyanexternalforceorwhensomethingimpedesitsrotation.

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Notes on for using Windows 7 ThesymptomsdescribedinthissectionmayoccurwhenusingMicrosoft MicrosoftWindows7.Ifasymptomoccurs,followtheinstructionsofthe correspondingsolution. Thissectiondescribessolutionstobeperformedusingadministrator accounts.

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Troubleshooting  Operation Symptom Cause and solution Reference pages No power • Is the AC adaptor securely connected to the AC outlet? ––– • If the power plug of the AC adaptor connected properly? ––– • Is the LAN cable connected securely to the IP control LAN connector (<LAN ACT/ LINK>)? P.

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Symptom Cause and solution Reference pages The web setting screen cannot be accessed • Has a LAN cable of category 5 or above been connected to the LAN connector for IP control <LINK/ACT>? P.

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Symptom Cause and solution Reference pages It is not possible to download the setting files For Windows: • Has the file download function been disabled?  → Performthefollowing.  A   Select[Tools]-[InternetOptions]inInternetExplorer.

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 Video Symptom Cause and solution Reference pages No pictures are displayed or the pictures are disturbed • Has the unit been connected properly to the other connected devices? P.

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Symptom Cause and solution Reference pages The pictures are too light or too dark • Either select the auto setting for the iris or select the manual setting and adjust the iris manually. P.@@ • The pictures may be dark if the analog video signal cables are too long because this will cause signal attenuation.

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 IP images Symptom Cause and solution Reference pages Images are not displayed For Windows: • Is the plug-in viewer software installed.  → Installtheplug-inviewersoftware. P.@@ For Windows: • Is the version of DirectX 9.

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Symptom Cause and solution Reference pages H.264 images are not displayed • If the “Network Camera View 4S” plug-in viewer software is deleted in an environment where the “Network Camera View 3” plug-in viewer software is installed, display of H.

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 Web settings DependingontheOSinstalledonthepersonalcomputer,thefollowing mayoccur.Followtheinstructionsbelowwhenthefollowinghas occurred.Byperformingthefollowingsolutions,otherapplicationsand thesecuritylevelmaynotbeaffected.

Panasonic AW-HE130K manual

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