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OWC Mercury Helios+E2 manual

Instruction/ maintenance manual of the product Mercury Helios+E2 OWC

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Number of pages: 20

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Summary of contents each page of manual

Page 1

Assembly a nd Users Manu al OW C Mercur y Helios PCI e T hunderbolt Expansion Chassis.
Page 2

T able of C ontents INTRODUCTION 1 SYSTEM REQUIREMENTS 1 P A CKAGE CONTENTS 2 PORT VIEW 2 ANTI-ST A TIC HANDLING 3 ASSEMBL Y 3 QUICK SET -UP 10 GENERAL USAGE GUIDELINES AND F A Q 15 C ONT ACTING TECHN.
Page 3

P ackage Conten ts 1. Helios 2. P owerbrickandcable P or t V iew ① ② DC P ower Thunderbolt Ports PCIe Expansion Slot 2.
Page 4

Anti-Sta tic handling HeliosandPCIecardsaresta tic- sensitivedevices . Theyare susceptibletoin visibledamageif notprotectedduringtheassembly process . W erecommendpr opergrounding byusingagr oundingstrap .
Page 5

3.RemovethetwoPhillipsPH2scr ewsfromthebott omofHelios. 4. T urnHeliosbackoverandplaceitonit’ sfeet.Usingy ourngers,push theinnerchassisoutoftheouterenclosure .
Page 6

5.FlipHelioso verandorientitasshowninthepicture. RemovethePhillipsPH2scr ewfromthePCIeexpansionslot. Y ouare readytoinstally ourPCIecard. 6. Note: Only handle the PCIe card b y its edges.
Page 7

7.MakesurethePCIecardisfullyseat ed. 8.ReplacethePCIebracketscrew .Donotfullytightenthescrew .
Page 8

Carefullyliftuptheedgeofthecarduntilthebr acketisstoppedbythe PCIebracketscrew ,thenfullytightenthePCIebracketscr ew . 9.Slidetheoutercasingbackon. Alignthescrewholesandr eplacethebottomscr ews.
Page 9

10.Replacethetworearscr ews. 11.FlipHelioso verandplugintheDCpow ercableand Thunderbolt cable. Note: Helios will only power on when it has DC pow er and is receiving an ac- tive Thunderbolt signal .
Page 10

Note: Y our Mac can be on or o when connecting the Thunderbolt c able. If the PCIe car d you are connecting needs to poll external devices before being powered on, mak e sure to c onnect those devices to the PCIe card befor e con- necting the Thunderbolt cable .
Page 11

Quick Set-Up  1.Heliosdoesnotrequir edrivers.  2. T overifythatyourPCIecardisbeingr ecognizedb yyourMac  andis.
Page 12

•Awindowwillappearonthescr een.Clickon “MoreInfo … ”  •Ifyourcomput erisrunningMacOSX10.7.xorMacOSX10.8.x,  an “ About ThisMac ” windowwillappear .
Page 13

3.Clickon “ Thunderbolt” toseeHelios. 12.
Page 14

4.Clickon “PCICar ds” toseethePCIeexpansioncardinstalledinHelios. Note: If the status of “ T unnel Compatible” (as seen to the right pane above) is “ Y es” , your PCIe car d will function correctly over Th underbolt.
Page 15

Note: Other information ab out the PCIe c ard installed in Helios may be seen in another section. F or example, the PCIe c ard we used in this set-up is the OWC Mercury Accelsior PCI Express SSD . The status of the SSD can be seen under the Serial-A T A section.
Page 16

General U sage Guidelines and F AQ TheOWCMercuryHeliosPCIe ThunderboltExpansionChassis:  • Willonlypow eronwhenDCpowerandanactive Thunderbolt  signalar epresent.
Page 17

Q.  My PCIe car d has lower performance than expected when installed in Helios.  • Thunderboltoersupto10Gb/sbandwidthf orPCIe.
Page 18

AMiniDisplayP or tpor thasasymbolwithtwov er ticalbarssurroundinga square . A Thunderboltpor tismarkedwithalightningboltsymbol. 3. Checkthe Thunderboltcableendstoseeiftheplugsaredirt y ,  corr oded,ordamaged.
Page 19

C ontacting T echnical Suppor t Shouldyouneedsupport,therearethreew aystocon tactour T echnical Suppor tteam: • Email  o Y oucansubmityouremailrequestat:  o http://eshop .macsales.
Page 20

Copyrigh ts : Copyright©2002-2012Other WorldC omputing,Inc.OWCisatrademarkofNewConceptsDevelopment Corporation,reg isteredinU.

Read the OWC Mercury Helios+E2 manual - avoid problems

An important point after buying a device OWC Mercury Helios+E2 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:

to know how to properly use the device
to know how to perform maintenance/ periodic checks of correct operation of the product OWC Mercury Helios+E2
to know what to do in case of failure OWC Mercury Helios+E2

If you have not bought OWC Mercury Helios+E2 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data OWC Mercury Helios+E2 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, OWC Mercury Helios+E2 you will learn all the available features of the product, as well as information on its operation. The information that you get OWC Mercury Helios+E2 will certainly help you make a decision on the purchase.

If you already are a holder of OWC Mercury Helios+E2, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime OWC Mercury Helios+E2.

However, one of the most important roles played by the user manual is to help in solving problems with OWC Mercury Helios+E2. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device OWC Mercury Helios+E2 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center

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