Instruction/ maintenance manual of the product E9564 Asus
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Notebook PC E-Manual First Edition August 2014 E9564.
2 Notebook PC E-Manual COP YRIGHT INFORMA TION No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stor ed in a retrieval system, .
Notebook PC E-Manual 3 T able of C ontents About this manual ..................................................................................................... 7 Conven tions used in this manual .....................................................
4 Notebook PC E-Manual Start button ...................................................................................................................... 41 Customizing your Start screen ...............................................................
Notebook PC E-Manual 5 Appendices Internal Modem Compliancy ..................................................................................... 86 Overview .............................................................................................
6 Notebook PC E-Manual CTR 21 Approval (for Notebook PC with built-in Modem) .............................. 105 ENERGY ST AR complied product .............................................................................. 107 European Union Eco-label .
Notebook PC E-Manual 7 About this manual This manual provides inf ormation about the hardware and software features of y our Notebook PC, organized through the f ollowing chapters: Chapter 1: Hardware Setup This chapter details the hardwar e components of your Notebook PC.
8 Notebook PC E-Manual Con ventions used in this manual T o highlight key information in this manual, some text are pr esented as follows: IMPORT ANT! This message c ontains vital information that must be followed t o complete a task. NOTE: This message c ontains additional information and tips that can help complete tasks.
Notebook PC E-Manual 9 Safety precautions Using y our Notebook PC This Notebook PC should only be used in environments with ambient t emperatures between 5°C (41°F) and 35°C (95°F). Refer to the rating label on the bottom of y our Notebook PC and ensure that your po wer adapter complies with this rating.
10 Notebook PC E-Manual Caring for y our Notebook PC Disconnect the AC power and r emove the battery pack (if applicable) before cleaning y our Notebook PC. Use a clean cellulose sponge or chamois cloth dampened with a solution of nonabrasive detergen t and a few drops of warm wat er .
Notebook PC E-Manual 11 Proper disposal Do not throw your Notebook PC in municipal w aste. This product has been designed to enable proper reuse of parts and recycling.
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Notebook PC E-Manual 13 Chapter 1: Hardware Setup.
14 Notebook PC E-Manual Getting to know your Notebook PC T op V iew NOTE: The keyboar d's layout may vary per region or country . The Notebook view may also vary in appearance depending on the Notebook PC model.
Notebook PC E-Manual 15 Microphone The built-in microphone can be used f or video conferencing , voice narrations , or simple audio recording . Camera indicator The camera indicator lights up when the built -in camera is in use. Camera The built-in camera allows y ou to take pictures or recor d videos using your Notebook PC.
16 Notebook PC E-Manual T ouchpad The touchpad allows the use of multi-gestures to na vigate onscreen, providing an intuitiv e user experience. It also simulates the functions of a regular mouse. NOTE: F or more details, refer to the Gestures for the touchpad section in this manual.
Notebook PC E-Manual 17 Bottom NOTE: The bott om side may vary in appearance depending on model. W ARNING! The bottom of the Notebook PC can get warm to hot while in use or while charging the battery pack. When w orking on your Notebook PC, do not place it on surfaces that can block the vents.
18 Notebook PC E-Manual Right Side USB 2.0 ports These USB (Universal Serial Bus) ports are compatible with USB 2.0 or USB 1.1 devices such as keyboards, pointing devic es, ash disk drives, external HDDs, speakers, camer as and printers.
Notebook PC E-Manual 19 Left Side Po wer (DC) input port Inser t the bundled power adapter int o this port to charge the battery pack and supply power to your Notebook PC. W ARNING! The adapter may become w arm to hot while in use. Do not cover the adapter and keep it aw ay from your body while it is connected to a power sourc e.
20 Notebook PC E-Manual Micro HDMI port This port is for a micro High-Denition Multimedia Inter face (HDMI) connector and is HDCP compliant for HD DVD , Blu-ray, and other protected content pla yback. Headphone output/microphone input combo jack port This port allows you to connect your Notebook PC to amplied speakers or headphones.
Notebook PC E-Manual 21 Fr ont Side Status indicators The status indicators help identify the curren t hardware status of your Notebook PC. Po wer indicator The power indicat or lights up when the Notebook PC is turned on. T wo-color battery charge indicator The two-color LED provides a visual indication of the battery ’ s charge status.
22 Notebook PC E-Manual Color Sta tus Solid Green The Notebook PC is plugged to a power sourc e and the battery power is between 95% and 100%. Solid Orange The Notebook PC is plugged to a power sour ce, charging its battery, and the batt ery power is less than 95%.
Notebook PC E-Manual 23 Chapter 2: Using your Not ebook PC.
24 Notebook PC E-Manual Getting started Charge y our Notebook PC. A. Plug the AC pow er adapter into a 100V~240V pow er source. B. Connect the DC power connector into y our Notebook PC’ s power (DC) input. Charge the Notebook PC for 3 hours bef ore using it in battery mode for the rst time.
Notebook PC E-Manual 25 IMPORT ANT! • Locatetheinput/outputratinglabelony ourNotebookPCand ensure that it matches the input/output rating inf ormation on your power adapter . Some Notebook PC models may have multiple rating output currents based on the available SKU .
26 Notebook PC E-Manual Lift to open the display panel. Press the po wer button..
Notebook PC E-Manual 27 Moving the pointer using the touchpad Y ou can tap or click anywhere on the touchpad to activate its point er , then slide your nger on the touchpad to mov e the pointer onscreen.
28 Notebook PC E-Manual One -nger gestures T ap/click, Double tap/click • IntheStartscreen,tap/clickanapptolaunchit. • InDesktopmode,doubletap/clickanapplicationtolaunchit. Drag and drop Double -tap/click an item, then slide the same nger without lifting it o the touchpad.
Notebook PC E-Manual 29 Left-click R ight-click • IntheStartscreen,clickan app to launch it. • InDesktopmode,double- click an application to launch it. • IntheStartscreen,clickan app to select it and launch the settings bar .
30 Notebook PC E-Manual T op edge swip e • IntheStartscreen,swipefromthetopedgetolaunchthe All Apps bar . • Inarunningapp,swipefromthetopedget oviewitsmenu. Left edge swipe Right edge swipe Swipe from the left edge to shue your running apps.
Notebook PC E-Manual 31 T wo-nger gestures T ap/click Rotate T ap/click two ngers on the touchpad to simulate the right- click function. T o rotate an image, place tw o ngers on the touchpad then turn one nger clockwise or counterclockwise while the other stays still.
32 Notebook PC E-Manual Zoom out Zoom in Bring together your two ngers on the touchpad. Spread apart your two ngers on the touchpad. Drag and drop Select an item then press and hold the left button. Using your other nger , slide down the touchpad to drag and drop the item to a new location.
Notebook PC E-Manual 33 F unction keys The function keys on your Notebook PC’ s keyboard can trigger the following commands: Using the keyboard Puts the Notebook PC into S leep mode T urns Airplane mode on or o NOTE: When enabled , the Airplane mode disables all wireless connectivity.
34 Notebook PC E-Manual Enables or disables the touchpad T urns the speaker on or o T urns the speaker volume down T urns the speaker volume up W indow s® 8.1 key s There are two special Windows® keys on your Not ebook PC’ s keyboard used as below: Press this key t o go back to the Start screen.
Notebook PC E-Manual 35 Chapter 3: W ork ing with W indow s® 8.1.
36 Notebook PC E-Manual Starting for the rst time When you start your computer for the rst time , a series of screens appear to guide you in conguring your Windows® 8.1 operating system. T o start your Notebook PC for the rst time: 1. Press the power button on your Not ebook PC.
Notebook PC E-Manual 37 Windows ® UI Windows® 8.1 c omes with a tile-based user inter face (UI) which allows you to organize and easily ac cess Window s® apps from the Start screen. It also includes the following features tha t you can use while working on your Notebook PC.
38 Notebook PC E-Manual Hotspots Onscreen hotspots allow you t o launch programs and access the settings of your Notebook PC. The functions in these hotspots can be activated using the touchpad.
Notebook PC E-Manual 39 Hotspot Action upper left corner Hover your mouse point er on the upper left corner then tap/click on the recent app ’ s thumbnail to revert back to that running app . If you launched more than one app , slide down to show all running apps.
40 Notebook PC E-Manual Hotspot Action top side Hover your mouse point er on the top side until it changes to a hand icon. Drag then drop the app to a new location. NOTE: This hotspot function only works on a running app or when you want to use the Snap feature .
Notebook PC E-Manual 41 Start button Windows® 8.1 f eatures the Start button which allows you t o switch between the two most recent apps that y ou opened. The Star t button may be accessed from the S tart screen, while on Desktop mode, and on any app that is currently open onscr een.
42 Notebook PC E-Manual Cont ext menu The context menu appears as a box lled with quick ac cess to some of the programs inside Windows® 8.1 when you right-click on the Start button. The context menu also includes the follo wing shut down options for your Notebook PC: sign out, sleep , shut down, restar t.
Notebook PC E-Manual 43 Cust omizing your Start screen Windows® 8.1 also enables y ou to customize your S tart screen, allowing you to boot dir ectly to the Desktop mode and customize the arrangement of your apps onscreen. T o customize the settings of your Start screen: 1.
44 Notebook PC E-Manual Working with Windows ® apps Use your Notebook PC’ s touchpad, or keyboard to launch, cust omize, and close apps. Launching apps Cust omizing apps Y ou can move, r esize, unp.
Notebook PC E-Manual 45 Unpinning apps Right-click on the app to activate the Customize bar then tap/click . 1. M ove your mouse point er on the top side of the launched app then wait for the pointer t o change to a hand icon. 2. Drag then drop the app to the bottom of the screen to close it.
46 Notebook PC E-Manual Ac cessing the Apps screen Aside from the apps already pinned on y our Start screen, you can also open other applications through the Apps screen. NOTE: A ctual apps shown onscreen may vary per model. The following screenshot is for ref erence only .
Notebook PC E-Manual 47 Pinning more apps on the Start screen Y ou can pin more apps on the Start screen using your touchpad. 1. Launch the All Apps screen 2. R ight-click on the apps that you want to add on the Start screen. 3. T ap/click on the icon to pin the selected apps on the Start screen.
48 Notebook PC E-Manual Charms bar The Charms bar is a toolbar that can be triggered on the right side of your screen. It consists of several tools tha t allow you to share applications and provide quick acc ess for customizing the settings of your Notebook PC.
Notebook PC E-Manual 49 Launching the Charms bar NOTE: When called out, the Charms bar initially appears as a set of white icons. The image above shows how the Charms bar looks like once activated. Use your Notebook PC’ s touchpad or keyboard to launch the Charms bar .
50 Notebook PC E-Manual Search This charm allows you t o look for les, applications , or programs in your Not ebook PC. Share This charm allows you t o share applications via social networking sites or email. Start This charm reverts the display back to the Start screen.
Notebook PC E-Manual 51 Snap featur e The Snap featur e displays two apps side-by-side, allowing you to w ork or switch between apps. IMPORT ANT! Ensure that your Notebook PC’ s screen resolution is set to 1366 x 768 pixels or higher befor e using the Snap feature.
52 Notebook PC E-Manual Using Snap Use your Notebook PC’ s touchpad or keyboard to activate and use Snap . 1. Launch the app you wish to snap. 2. Hover the mouse point on the top side of your screen. 3. Once the pointer changes to a hand icon, drag then drop the app to the left or right side of the display panel.
Notebook PC E-Manual 53 Other keyboard shortcuts Using the keyboard, y ou can also use the following shortcuts to help you launch applications and navigat e W indows® 8.
54 Notebook PC E-Manual Launches the Project pane Opens the Everywhere option from the Search charm Opens the Run window Opens Ease of Acc ess Center Opens the Settings option under the Search charm O.
Notebook PC E-Manual 55 Connecting to wireless networks W i-Fi Access emails , sur f the Internet, and share applications via social networking sites using your Notebook PC’ s Wi-F i connection. IMPORT ANT! The Airplane mode disables this feature. Ensur e that Airplane mode is turned o before enabling the Wi-Fi connection of your Notebook PC.
56 Notebook PC E-Manual Bluetooth Use Bluetooth to facilitate wir eless data transfers with other Bluetooth- enabled devices. IMPORT ANT! The Airplane mode disables this feature. Ensur e that Airplane mode is turned o before enabling the Bluetooth connection of your Notebook PC.
Notebook PC E-Manual 57 1. Launch the Charms bar . 2. T ap/click and tap/click . 3. M ove the slider to the right to turn the Airplane mode on. Press . Airplane mode The Airplane mode disables wireless communica tion, allowing you to use your Notebook PC safely while in-igh t.
58 Notebook PC E-Manual Turning your Notebook PC off Y ou can turn o your Notebook PC by doing either of the follo wing procedures: Putting y our Notebook PC to sleep T o put your Notebook PC on Sleep mode, press the po wer button once . Y ou can also put your Notebook PC to sleep mode using Desktop mode.
Notebook PC E-Manual 59 Windows ® 8.1 lock screen The Window s® 8.1 lock screen appears when you wake your Not ebook PC from sleep or hibernate mode. It also appears when you lock or unlock Windows® 8.1. The lock screen can be customized t o regulate access t o your operating system.
60 Notebook PC E-Manual Cust omizing your lock screen Y ou can customize your lock screen t o show your pref erred photo , a photo slideshow , app updates, and quickly access your Notebook PC’ s camera. T o change the settings of your lock screen, y ou may refer to the following inf ormation: 1.
Notebook PC E-Manual 61 Adding app updates 1. Launch the Char ms bar > Settings. 2. Select Change PC Settings > Lock screen. 3. S croll down until you see the L ock screen apps option.
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Notebook PC E-Manual 63 Chapter 4: Po wer - On Self- T est (POST ).
64 Notebook PC E-Manual The Power-On Self-Test (POST) The P ower-On Self- T est (POST ) is a series of sof tware- controlled diagnostic tests that run when you turn on or r estart your Notebook PC. The software that controls the POST is installed as a permanent part of the Notebook PC’ s architecture.
Notebook PC E-Manual 65 BIOS Settings NOTE: The BIOS scr eens in this section are for refer ence only . The actual screens may dier b y model and territory. Boot This menu allows you t o set your boot option priorities. Y ou may refer to the following proc edures when setting your boot priority .
66 Notebook PC E-Manual 2. Press and selec t a device as the Boot Option #1 . Sets the system boot order Aptio Setup Utility - Copyright (C) 2013 American Megatrends, Inc. Main Advanced Boot Security Save & Exit Version 2.16.1243. Copyright (C) 2013 American Megatrends, Inc.
Notebook PC E-Manual 67 Security This menu allows you t o set up the administrator and user passwor d of your Notebook PC. It also allows you to c ontrol the access to y our Notebook PC’ s hard disk drive, input/output (I/O) interface, and USB interface.
68 Notebook PC E-Manual T o set the password: 1. On the S ecurity screen, select Administrator P asswor d or User Passw ord . 2. Type in a password then pr ess . 3. R e-t ype to conrm the password then pr ess . T o clear the password: 1. On the S ecurity screen, select Administrator P asswor d or User Passw ord .
Notebook PC E-Manual 69 Save & Exit T o keep your conguration settings, select Sav e Changes and Exit before exiting the BIOS. Aptio Setup Utility - Copyright (C) 2013 American Megatrends, Inc. Main Advanced Boot Security Save & Exit Version 2.
70 Notebook PC E-Manual T o update the BIOS: 1. Verify the Notebook PC’ s exact model then download the latest BIOS le for your model fr om the ASUS website. 2. S ave a cop y of the downloaded BIOS le to a ash disk drive. 3. Connect your ash disk drive to your Notebook PC.
Notebook PC E-Manual 71 Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc. FSO FS1 FS2 FS3 FS4 0 EFI <DIR> ASUSTek Easy Flash Utility [ ←→]: Switch [ ↑↓]: Choose [q]: Exi.
72 Notebook PC E-Manual Recovering your system Using recov ery options on your Notebook PC allows you to r estore the system to its original state or simply r efresh its settings to help impro ve performance. IMPORT ANT! • Back up all your data les befor e doing any recov ery option on your Notebook PC.
Notebook PC E-Manual 73 • Advanc edstartup - Using this option allows you to perform other advanced reco very options on your Notebook PC such as: - Using a USB drive, network connection or Windows recovery DVD to startup your Notebook PC.
74 Notebook PC E-Manual Enabling a reco very option Refer to the follo wing steps if you want to ac cess and use any of the available reco very options for your Notebook PC. 1. Launch the char ms bar and select Settings. 2. Select Change PC Settings .
Notebook PC E-Manual 75 3. Under the PC S ettings options, select Update and reco very . 4. Under the Up date and rec overy options, select Recov ery then select the recovery option you would like to do .
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Notebook PC E-Manual 77 T ips and F A Qs.
78 Notebook PC E-Manual Useful tips for your Notebook PC T o help you maximize the use of your Notebook PC, maintain its sy stem performance, and ensure all your data are kept secur ed, here ar e some.
Notebook PC E-Manual 79 Hardware FAQs 1. A black dot, or sometimes a colored dot, appears onscreen when I turn on the Notebook PC. What should I do? Although these dots normally appear onscreen, they will not aect your system. If the incident continues and subsequently aects system performance, consult an authorized ASUS service center .
80 Notebook PC E-Manual 4. My battery LED indicator does not light up. What’ s wrong? • Checkwhetherthepoweradapterorbatt erypackis attached correctly . Y ou may also disconnect the power adapter or battery pack, wait for a minute, then reconnect them again to the power outlet and Notebook PC.
Notebook PC E-Manual 81 8. Why does audio still c ome out from my Not ebook PC’ s audio speakers ev en if I already connected my headphone int o the right jack port? Go to Contr ol Panel > Hardwar e and Sound then access Audio Manager to congure the settings.
82 Notebook PC E-Manual Software FAQs 1. When I turn on my Notebook PC, the pow er indicator lights up but not my driv e activity indicator . System bootup does not happen as well.
Notebook PC E-Manual 83 4. My Notebook PC does not boot up. How can I x this? Y ou can try doing any of the following suggestions: • Removeallconnecteddevicestoy ourNotebookPCthen restart your system. • Iftheproblemstillexists,contactyourlocalASUSservice center for assistanc e.
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Notebook PC E-Manual 85 Appendices.
86 Notebook PC E-Manual Internal Modem Compliancy The Notebook PC with internal modem model complies with JA TE ( Japan), FCC (US, Canada, Korea, Taiw an), and CTR21. The internal modem has been appro ved in accordance with C ouncil Decision 98/482/EC for pan-European single terminal connection to the public switched telephone network (PSTN).
Notebook PC E-Manual 87 Network C ompatibility Declaration Statement to be made by the manufacturer to the Notied Body and the v endor: “ This declaration will indicate the networks with which the equipment is designed to work and any notied networks with which the equipment may ha ve inter- working diculties.
88 Notebook PC E-Manual This table show s the countries curr ently under the CTR21 standard. Country Applied More T esting Austria 1 Ye s No Belgium Ye s No Czech Republic No Not Applicable Denmark 1 .
Notebook PC E-Manual 89 This information was copied fr om CETECOM and is supplied without liability. F or updates to this table, y ou may visit http://www.
90 Notebook PC E-Manual • Connecttheequipmentintoanoutletonacircuitdier entfromthatto which the receiver is connected. • Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Notebook PC E-Manual 91 FC C Radio Frequency (RF) Exposure Caution Statemen t W ARNING! Any changes or modications not expressly appr oved by the party responsible for compliance could v oid the user’ s authority to operate this equipment. “The manufac ture declares that this device is limited to Channels 1 thr ough 11 in the 2.
92 Notebook PC E-Manual CE Marking CE marking for devices without wireless LAN/Bluetooth The shipped version of this device complies with the r equirements of the EEC directives 2004/108/EC “Electromagnetic compatibility” and 2006/95/EC “Low voltage directive ” .
Notebook PC E-Manual 93 RF Exposure informa tion (SAR) - CE This device meets the EU requiremen ts (1999/519/EC) on the limitation of exposure of the general public to electromagnetic elds by w ay of health protection. The limits are part of extensive recommendations for the pr otection of the general public.
94 Notebook PC E-Manual IC Radiation Exposure Statemen t for Canada This equipment complies with IC radiation exposur e limits set forth for an uncontrolled envir onment. T o maintain compliance with IC RF exposure compliance requiremen ts, please avoid direct contact to the transmitting ant enna during transmitting.
Notebook PC E-Manual 95 Déclaration d’Industrie Canada r elativ e à l’ exposition aux ondes r adio Cet appareil est conf orme aux limites d’ exposition aux radiations d’Industrie Canada dénies pour un environnement non-contr ôlé.
96 Notebook PC E-Manual IC W arning S tatement The device could automatically discon tinue transmission in case of absence of information to transmit, or opera tional failure. Note that this is not intended t o prohibit transmission of control or sig naling information or the use of repetitive codes where requir ed by the technology .
Notebook PC E-Manual 97 A vertissement d’Industrie Canada Cet appareil peut automa tiquement mettre n aux transmissions en cas d’ absence d’inf ormations à transmettre ou en cas d’ échec de fonctionnement.
98 Notebook PC E-Manual Informations c oncernant l’ exposition aux fréquences r adio (RF) La puissance de sortie émise par l’appareil de sans l est inférieure à la limite d’ exposition aux fréquences radio d’Industry Canada (IC ).
Notebook PC E-Manual 99 Fr ance Restricted Wireless F requenc y Bands Some areas of Franc e have a restricted frequency band. The worst case maximum authorized power indoors are: • 10mWfortheentire2.4GHzband(2400MHz–2483.
100 Notebook PC E-Manual Departmentsinwhichtheuseofthe2400–2483.5MHzbandisper mittedwithan EIRP of less than 100mW indoors and less than 10mW outdoors: 01 A.
Notebook PC E-Manual 101 UL Safety Notices Required for UL 1459 cov ering telecommunications (telephone) equipment intended to be electrically connected to a telec ommunication network that has an ope.
102 Notebook PC E-Manual P ower Saf ety Requirement Products with electrical current ratings up to 6A and weighing mor e than 3Kg must use approved po wer cords gr eater than or equal to: H05VV-F , 3G, 0.
Notebook PC E-Manual 103 Nordic Lithium Cautions (f or lithium-ion batteries) CAUTION! Danger of explosion if batt ery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer . Dispose of used batteries according to the manufacturer’ s instructions.
104 Notebook PC E-Manual CD-ROM Drive Safety W arning CLASS 1 LASER PRODUCT Optical Drive Safety Information Laser Safety Information W ARNING! T o prevent exposure to the optical drive ’ s laser, do not attempt to disassemble or repair the optical drive by yourself .
Notebook PC E-Manual 105 CTR 21 Approval (f or Notebook PC with built-in Modem) Danish Dutch English Finnish French.
106 Notebook PC E-Manual German Greek Italian Portuguese Spanish Swedish.
Notebook PC E-Manual 107 ENERGY ST AR complied product ENERGY ST AR is a joint program of the U.S. En vironmental Protection Agency and the U .S. Department of Energy helping us all save money and protect the envir onment through energy ecient products and practices.
108 Notebook PC E-Manual Global Envir onmental Regulation C ompliance and Declaration ASUS follows the gr een design concept to design and manufacture our pr oducts, and makes sure that each stage of the product life cycle of ASUS product is in line with global environmental r egulations.
Notebook PC E-Manual 109 For US and C anada customers, you can call 1-800-822-8837 (toll-free) for r ecycling information of your ASUS products’ rechargeable batteries.
110 Notebook PC E-Manual EC Declaration of Confo rmity We, the undersigned, Manufacturer: ASUSTeK COMPUTER INC. Address: 4F, No. 150, LI-TE Rd., PEITOU, TAIPEI 112, T AIWAN A uthorized representative in Europe: ASUS COMPUTER GmbH Address, City: HARKORT STR.
An important point after buying a device Asus E9564 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Asus E9564 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Asus E9564 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Asus E9564 you will learn all the available features of the product, as well as information on its operation. The information that you get Asus E9564 will certainly help you make a decision on the purchase.
If you already are a holder of Asus E9564, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Asus E9564.
However, one of the most important roles played by the user manual is to help in solving problems with Asus E9564. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Asus E9564 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center