Instruction/ maintenance manual of the product Merlin XU870 Novatel
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USER GUIDE.
© Novatel Wireless Inc. All rights reserved. Merlin, MobiLink, and the Novatel W ireless logo are all trademarks of Novatel. All other brands and product names are trademarks of their respective holders.
i Contents Everyday Basics 1 T ur n on your laptop power 1 Start MobiLink 1 Insert your Merlin XU870 2 Send or r eceive SMS 2 Surf the web or check your email 3 Disconnect fr om the network 4 MobiL.
Addr ess Book Basics 23 Add a new contact 25 Add a new gr oup 25 T r oubleshooting 27 Glossary 33 Safety Information 37 Important Notice 37 Potential Hazar ds 37 Regulatory Notices 41 Specifications 4.
iii About this Guide This guide pr ovides the following information: • Everyday Basics : If you ar e working with the default settings and want a quick r eference for daily activities, r ead this section. • MobiLink Basics: This section pr ovides an overview of the MobiLink contr ol panel.
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1 Everyday Basics After you install the MobiLink TM softwar e and set up your Merlin TM XU870 Expr essCard for firsttime use, it’ s time to get down to the everyday basics. The following steps pr ovide a roadmap of typical usage activities. Use it as a guide and customize it accor ding to your needs.
2 3 Insert your Merlin XU870. Y ou’ll see the message “No Device Detected” on the MobiLink contr ol panel before you insert your Merlin XU870 into the Expr essCard slot.
3 4 Send or r eceive SMS. Once you ar e attached to a cellular network, you can send and r eceive SMS. Check the envelope icon on the MobiLink contr ol panel. It will appear blue when SMS is available and gray when it is not. Click the envelope icon on the MobiLink contr ol panel to send and r eceive SMS.
4 5 Surf the web or check your email. When you surf the web or send or r eceive email, you are sending and r eceiving data from the cellular network. Befor e you can do this, you have to connect to the network. Select a pr ofile and click the Connect button on the MobiLink contr ol panel to connect to the network.
5 6 Disconnect fr om the network. • Click Disconnect to end your Inter net session. • Click the Menu button and select Exit . • Remove your Merlin XU870 fr om the Expr essCard slot. W ant to find out how much time you spent online? See page 18 for instructions.
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MobiLink Basics T o start MobiLink, doubleclick the MobiLink icon on your desktop (see page 1). This opens the MobiLink contr ol panel. 3 5 6 1 SMS Click to send and receive SMS. 2 Address Book Click to add SMS contacts or groups. 3 Views Select the Mobile view to connect to the cellular network.
8 Always on T op Use the Always on T op setting to keep your MobiLink contr ol panel displayed on your scr een when you switch programs or windows. • Click the Menu button (page 7) and select Configuration . • Select the General tab. • Select Always on top .
9 Sound Ef fects Y ou can customize mor e than just visual effects with MobiLink. Use the Sound Ef fects On setting to hear a sound when you click on items on the MobiLink contr ol panel. This setting is tur ned on by default. • Click the Menu button (page 7) and select Configuration .
10 Launch at Startup Use the Launch at Startup setting to automatically start MobiLink when you start your laptop. Y ou must have W indows Administrator rights to enable this setting. Check your W indows system documentation for additional information on Administrator rights.
11 Language MobiLink is automatically set to the language you use for Micr osoft W indows (W indows Default). Y ou can select a differ ent language, if your operating system supports the language. • Click the Menu button (page 7) and select Configuration .
12 T ranspar ency Use the T ranspar ency setting to allow desktop items to appear even when the MobiLink contr ol panel is on top. Adjust it anywhere fr om 0 to 90 per cent (0% being solid and 90% being the most transparent). • Click the Menu button (page 7) and select T ranspar ency .
13 Get Connected Connect to the cellular network when you want to surf the web or send or r eceive email. Connection Pr ofile A connection pr ofile is used to authorize your request and cr eate a secur e connection to the available cellular network.
14 • Enter the Pr ofile Name and the APN* . • Click the Next button. • If r equired, enter the Username* and Passwor d* . • Click the Finish button. * The APN, Username and Password are specific to your mobile operator . Contact your mobile operator for more information.
15 Connection Mode Y ou can connect to the cellular network manually or automatically each time you start your computer . Y our Merlin XU870 is set up by default to connect manually . If you change this default to connect automatically , the pr ofile you used the last time you connected manually will be used for the automatic connection.
16 Lock Code Use the Lock Code setting to secur e your cellular network connections. When enabled, you will be pr ompted to enter the PIN code for your SIM car d each time you connect. • Click the Menu button (page 7) and select Configuration fr om the menu.
17 Change PIN Code For security r easons, you should change your preset PIN code. The length of your PIN code will vary , depending on your mobile operator . • Click the Menu button (page 7) and select Configuration fr om the menu. • Select the Mobile tab.
18 Connection Log T o monitor the duration of your connection and data transferr ed, you can view connection statistics thr oughout the month. Y ou can reset the Data and T ime counters at any time. Please note that the usage information shown in MobiLink may be dif ferent fr om that shown on your bill.
19 SMS Basics Y our Merlin XU870 is equipped to send and r eceive SMS. This feature may or may not be available, depending on your mobile operator . Click the SMS button on the MobiLink contr ol panel to open the SMS window . 1 Inbox Messages you receive on your Merlin XU870.
20 Read messages An envelope icon will display in the top right cor ner of the MobiLink contr ol panel when you receive a new message. • Select the r equired folder . • Select the message you want to r ead in the top panel (Summary). The messages displays in the bottom panel (Message).
21 Send messages The length of outgoing messages is limited to 160 characters. If your message is longer than this, it will be sent in multiple messages. • Click the New SMS/Email Message button. • In the To box, type the phone number of the r ecipient.
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23 Addr ess Book Basics T ired of typing the same email addr ess or phone number every time you send an SMS? W ant to send an SMS r egularly to a gr oup of friends? Use the Addr ess Book to set up contact information. Y ou can also send an SMS to a contact in your Addr ess Book without opening the SMS window .
24 Add a new contact A display name is r equired for each contact. Be sur e to include the corr ect phone number for your contact. • Select either Windows Addr ess Book or SIM fr om the Address Book list. • Click the New Entry button. • T ype the contact name in the Display Name box.
25 Add a new gr oup Gr oups are useful when you want to send an SMS to several contacts at once. Cr eate a group name and then add individual contacts fr om your Addr ess Book to the group. T o send an SMS to the gr oup, just enter the name of the gr oup in the T o box.
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27 T r oubleshooting Why can’ t I install MobiLink? Y ou might not have administrative privileges. Contact your system administrator , if applicable, or log on to your computer as an administrator and cr eate a user account with administrator privileges.
28 W indows did not install the drivers for your XU870 corr ectly . • Rightclick on the My Computer icon on your desktop and select Manage fr om the shortcut menu. • Select D D e e v v i i c c e e M M a a n n a a g g e e r r . • Click the plus sign (+) next to M M o o d d e e m m s s .
29 If you see a yellow exclamation mark (!) or r ed x beside any device, try the following: • Restart your computer . OR • Choose StartSettingsControl PanelAdd or Remove Pr ograms . Note: Make sur e your XU870 is in the ExpressCar d slot.
30 Why do I see the message “SIM not found” when I run MobiLink? Y our SIM car d uses contact points to connect with your XU870. T ake car e not to touch or damage the contact points. Use the orientation notch as a guide to pr operly insert the SIM.
31 Why can’ t I browse the web? Check your server settings. • Start Inter net Explor er . • Choose T oolsInter net Options . • Click on the C C o o n n n n e e c c t t i i o o n n s s tab . • Doubleclick on 3 3 G G C C o o n n n n e e c c t t i i o o n n * * .
32 • If you ar e using a proxy server , select the appropriate boxes ..
33 Glossary Attached When your Merlin XU870 has found a cellular network and has r egistered to it, the LED will flash (see page 47). In this state you can send and r eceive SMS. However , to pass data (i.e., surf the web or check your email), you must be connected.
34 EDGE Enhanced Data GSM Envir onment OR Enhanced Data for Global Evolution. EDGE is an enhanced version of GPRS that enables the delivery of multimedia and other br oadband applications to mobile devices. It is designed to deliver data downloads at rates up to 237 kbps and is consider ed an evolutionary step to 3G/UMTS.
35 Kbps Kilobits (1024 bits) per second rate of data flow . LAN Local Ar ea Network. A data network confined to limited ar ea with moderate to high data rates. Mbps Megabits (1,048,576 bits) per second rate of data flow . MB Megabyte. A unit of data equal to appr oximately 1 million bytes.
36 Pr oxy A firewall mechanism that r eplaces the IP addr ess of a host on the inter nal (protected) network with its own IP addr ess for all traffic passing thr ough it. SMS Short Messaging Service. Short text messages of no mor e than 160 characters sent and received by br oadband devices.
37 Safety Information Important Notice Due to the transmission and r eception properties of cellular communications, data can occasionally be lost or delayed. This can be due to the variation in radio signal str ength that results fr om changes in the characteristics of the radio transmission path.
38 Wher e explosive atmospheres may be pr esent. •D o not operate your XU870 in any ar ea where a potentially explosive atmospher e may exist. Sparks in such ar eas could cause an explosion or fire r esulting in bodily injury or even death. Be awar e and comply with all signs and instructions.
39 On an air craft, either on the ground or airborne. • In addition to F AA r equirements, many airline r egulations state that you must suspend wir eless operations before boar ding an airplane.
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41 Regulatory Notices CE Marking This device has been tested to and conforms to the r egulatory r equirements of the Eur opean Union and has attained CE Marking.
42 Federal Communications Commission Notice (FCC United States) Electr onic devices, including computers and wireless modems, generate RF energy incidental to their intended function and ar e ther efore subject to FCC rules and r egulations.
43 This device complies with Part 15 of the Federal Communications Commission (FCC) Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interfer ence. 2. This device must accept any interfer ence received, including interfer ence that may cause undesired operation.
44 This pr oduct has been evaluated for SAR and meets the FCC Guidelines for exposur e to radio waves. FCC Equipment Authorization ID: NBZNRMXU870 Y our wir eless modem is a radio transmitter and receiver .
45 Befor e this device is made available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the gover nmentadopted r equirement for safe exposur e.
Specifications T echnology/Bands • T riband HSDP A/UMTS 850/1900/2100 MHz • Quadband EDGE/GPRS 850/900/1800/1900 MHz Data Speeds • 3.6 Mbps peak download & 384 kbps Uplink • Firmware upgrade for 7.2 Mbps peak download Dimensions and Weight • 112 mm x 34 mm x 5.
47 LED States LED Color LED State Description RED SIM Error Flashing: SIM card may be missing or inserted incorrectly . No Service Solid: GPRS/EDGE/UMTS/HSDP A cellular service is currently not available. GREEN GPRS Flashing: GPRS service is available.
An important point after buying a device Novatel Merlin XU870 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Novatel Merlin XU870 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Novatel Merlin XU870 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Novatel Merlin XU870 you will learn all the available features of the product, as well as information on its operation. The information that you get Novatel Merlin XU870 will certainly help you make a decision on the purchase.
If you already are a holder of Novatel Merlin XU870, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Novatel Merlin XU870.
However, one of the most important roles played by the user manual is to help in solving problems with Novatel Merlin XU870. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Novatel Merlin XU870 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
