Instruction/ maintenance manual of the product NN44200-300 Nortel Networks
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Nor tel CallPilot 1002r p Ser v er Hardw are Installation A TTENTION Clicking on a PDF hyperlink takes y ou to the appropriate page. If necessar y , scroll up or down the page to see the beginning of the ref erenced section.
Document status: Standard Document version: 01.01 Document date: 23 February 2007 Copyright © 2007, Nor tel Networks All Rights Reser ved. Sourced in Canada The inf or mation in this document is subject to change without notice .
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5 Publication History February 2007 CallPilot 5.0, Standard 01.01 of , 1002r p Ser v er Hardware Installation is issued f or general release Nor tel CallPilot 1002rp Ser ver Hardware Installation NN44200-300 01.01 Standard 5.0 23 Februar y 2007 Copyright © 2007, Nor tel Networks Nor tel Networks Confidential .
6 Publication History Nor tel CallPilot 1002rp Ser ver Hardware Installation NN44200-300 01.01 Standard 5.0 23 Februar y 2007 Copyright © 2007, Nor tel Networks Nor tel Networks Confidential .
7 Contents Chapter 1 How to get help 9 Chapter 2 1002rp server description 11 Server features 11 Slot assignments 15 Reference Documents 15 Network connectivity 18 Suppor ted peripheral devices 21 Cha.
8 Contents Nor tel CallPilot 1002rp Ser ver Hardware Installation NN44200-300 01.01 Standard 5.0 23 Februar y 2007 Copyright © 2007, Nor tel Networks Nor tel Networks Confidential .
9 Chapter 1 Ho w to g et help This section e xplains how to get help for Nor tel products and ser vices. Getting help fr om the Nor tel W eb site The best wa y to get technical suppor t f or Nor tel products is from the Nor tel T echnical Suppor t Web site: h ttp://www .
10 Chapter 1 How to get help Getting help from a specialist b y using an Express Routing Code T o access some Nortel T echnical Solutions Centers , you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nor tel product or ser vice.
11 Chapter 2 1002rp server description In this chapter "Ser ver f eatures" (page 11) "Slot assignments" (page 15) "Network connectivity" (page 18) "Network connectiv.
12 Chapter 2 1002rp ser ver description En vir onmental specifications Environmental condition Specification Operating temperature 10 Ct o3 5 C (50 Ft o9 5 F) Maximum rate of change must not exceed 10 C (50 F) per hour.
Server features 13 Alarm board The alar m board is located under the baseboard. It connects to the status displa y panel on the front. Rear panel diagram The follo wing diagram shows the slot locations in the rear panel, and the power s witch and power input f or an AC ser ver .
14 Chapter 2 1002rp ser ver description Overhead view of empty server showing PCI and ISA connectors The follo wing diagram shows the location of the PCI, SBC, and ISA connectors inside the ser ver . The view in the diagr am is from the rear of the ser ver .
Slot assignments 15 Slot assignments Introduction The slot assignment tables show the f ollowing: • the ph ysical location of boards inside the ser ver , relative to other boards • the order in wh.
16 Chapter 2 1002rp ser ver description Nor tel CallPilot 1002rp Ser ver Hardware Installation NN44200-300 01.01 Standard 5.0 23 Februar y 2007 Copyright © 2007, Nor tel Networks Nor tel Networks Confidential .
Slot assignments 17 Slot definition and slot numbering In these tables , the ter m slot refers to the a vailab le slot openings in the chassis, not the PCI or ISA connectors inside the server . Look at the ser v er from the rear (see "Rear panel diagram" (page 13) ).
18 Chapter 2 1002rp ser ver description Slot number CallPilot-assigned board label a Meridian 1*/ Communication Server* 1000 T1/SMDI Slot 13 (PCI Slot 5) BRD13 MPB16-4 #2 (optional) D/480JCT-2T1 Slot .
Network connectivity 19 Sample network setup: Meridian 1 The f ollowing diagr am shows a CallPilot ser ver sample network setup with a Meridian 1 s witch.
20 Chapter 2 1002rp ser ver description Switch connectivity F or more details about how the 1002r p ser ver and switch connection is established, ref er to the Installation and Configuration T ask List (NN44200-306).
Suppor ted peripheral devices 21 The Nor tel ser ver subnet and ELAN subnet must be properly configured f or correct CallPilot operation. T o ensure correct configuration, Nor tel recommends that you consult a netw ork specialist.
22 Chapter 2 1002rp ser ver description Device Description Monitor, keyboard, and mouse • 15-in. monitor: NTRH9011 or N0038380 LCD monitor. Since the monitor is an external device, it requires its own AC power source. • Keyboard: NTRH9013 • Mouse: NTRH9014 Nor tel CallPilot 1002rp Ser ver Hardware Installation NN44200-300 01.
23 Chapter 3 Preparing f or installation In this chapter "Installation overview" (page 23) "Unpacking the 1002r p ser ver" (page 26) "Removing the front bezel and ser ver cov .
24 Chapter 3 Preparing for installation Step Description Check 2 Unpack the server, and ensure you have all the items you need (see "Unpacking the 1002rp server" (page 26) ).
Installation ov er view 25 Step Description Check Note: If you are connecting the optional Nortel server subnet, do not power up unless your antivirus programs and Nortel security updates are installed first.
26 Chapter 3 Preparing for installation CA UTION Aler ts you to situations where data can be lost or damaged, equipment can be damaged, actions can result in ser vice interruption, and productive time can be lost. A TTENTION Provides inf or mation that is essential to the completion of a task.
Removing the front bezel and server cov er 27 What is next? Remov e the server cov er so that you can inspect the interior of the ser ver . See "Removing the front bezel and ser v er cov er" (page 27) .
28 Chapter 3 Preparing for installation —End— T o remove the ser ver cover Step Action D ANGER High current inside the chassis can cause sev ere injur y . CA UTION T ak e precautions to protect inter nal components. Electrostatic discharge (ESD) can render boards damaged or unusable .
Inspecting the ser ver interior 29 2 Loosen the three thumbscrews at the rear of the top cov er . 3 Remov e the ser ver cov er by pulling the co ver tow ard the rear of the chassis, and then lifting it up and off. 4 Clip the lead from your ESD wrist strap to an unpainted metal section of the chassis.
30 Chapter 3 Preparing for installation IF THEN components have become loose secure them. Refer to the procedures in the Installation and Configuration Task List (NN44200-306). you are satisfied that the 1002rp server has arrived at your site undamaged replace the server cover and proceed with the hardware installation.
Inspecting the ser ver interior 31 2 Apply pressure e venly until the bezel snaps onto each ball stud. 3 Close and loc k the double doors of the front bezel. —End— Nor tel CallPilot 1002rp Ser ver Hardware Installation NN44200-300 01.01 Standard 5.
32 Chapter 3 Preparing for installation Nor tel CallPilot 1002rp Ser ver Hardware Installation NN44200-300 01.01 Standard 5.0 23 Februar y 2007 Copyright © 2007, Nor tel Networks Nor tel Networks Confidential .
33 Chapter 4 P ower suppl y installation In this chapter "Saf ety precautions" (page 33) "Installing the second power supply module (A C or DC)" (page 34) "DC wire gauge table.
34 Chapter 4 P ower supply installation Installing the second power supply module (A C or DC) Introduction One power supply module is shipped installed. The second power supply module must be installed on-site. A C versus DC systems The power supply modules are similar in appearance f or both AC and DC 1002r p ser vers.
Installing the second pow er supply module (AC or DC) 35 T o install the power supply module D ANGER High current inside the chassis can cause sev ere injur y . The ser ver is shipped with one pow er supply module installed in the bottom power supply ba y .
36 Chapter 4 P ower supply installation 3 Secure the power supply module to the chassis with two thumbscrews at the corners of the power supply f aceplate.
DC rac k cabling 37 Length #10 AWG #8 AWG #6 AWG Junction box #4 AWG Junction box #4 AWG 0-210 m (700 ft) no no no no yes Over 210 m (700 ft) no no no no no Notes: 1. The cabinet and module ground wire specification is #10 AWG insulated green safety ground wire.
38 Chapter 4 P ower supply installation Note: The cables are marked with Red and Green tape. The cables with the Red tape connect to the Negativ e (-) Red side (on the left in the photograph), and the cab les with the Green tape connect to the P ositiv e (+) Green side (on the right in the photogr aph).
DC rac k cabling 39 Rack power and gr ounding T o ensure a complete pow er and grounding installation: • In rac kmount ser ver installations, ensure the CallPilot ser ver chassis and equipment racks are isolated from other f oreign sources of ground.
40 Chapter 4 P ower supply installation the same ser vice panel as CallPilot and the switch, whether or not the equipment is AC- or DC-pow ered. -48 V DC power distrib ution rationale • Minimum installation is one power distribution unit (PDU) with four 48 V DC branch circuits fused at 20 amperes.
About the power distribution unit 41 A PDU can distr ibute pow er to a maximum of four pow er supply units that can be installed in two or more ser vers . Theref ore, if there are three or f our ser vers installed in a r ack, then you must install a second PDU .
42 Chapter 4 P ower supply installation Bringing power and gr ound into the PDU Introduction Install BA T/BA TRTN wires in pairs. Each pair of wires supplies voltages to a module through a power harness. The module har nesses are installed in the cabinet PDU and connected to the modules at the factory .
43 Chapter 5 Installing the ser ver and connecting the peripheral de vices In this chapter "Installing the ser v er" (page 43) "Preparing the modem" (page 44) "Connecting peri.
44 Chapter 5 Installing the server and connecting the peripheral de vices W ARNING Do not connect the ser ver to the pow er yet. Preparing the modem Introduction Y ou require a modem to suppor t remote dial-up access to the CallPilot ser ver .
Preparing the modem 45 T o set the modem DIP switches Use a pair of tweez ers or a small screwdriv er to set the DIP switches as described in the Change to column of the f ollowing tab le: Note: ON is down. OFF is up. DIP switch Default setting Change to Function 1 OFF OFF Data Terminal Ready (DTR) override • OFF: Normal DTR operations.
46 Chapter 5 Installing the server and connecting the peripheral de vices DIP switch Default setting Change to Function 4 OFF OFF Command mode local echo suppression • OFF: Displays keyboard commands. • ON: Suppresses echo. 5 ON ON Auto answer suppression • OFF: The modem answers on the first ring, or higher if specified in NVRAM.
Connecting peripherals to the ser ver 47 Connecting peripherals to the server Rear panel connectors Note: The abov e diagr am shows the pow er switch and power input f or an AC server . The rest of the diagram is the same for A C or DC ser vers . For peripheral de vice connections, this picture applies to AC and DC ser vers.
48 Chapter 5 Installing the server and connecting the peripheral de vices 2 Plug the ke yboard/mouse dual cable into the PS/2 connector on the SBC card f aceplate (see "Rear panel connectors" (page 47) ). 3 Plug the k eyboard and mouse into the appropriate connectors on the ke yboard/mouse dual cable .
Connecting the ser ver to the ELAN subnet 49 the power outlets of the CallPilot ser ver and the po wer outlets of the s witch. 7 Connect the pow er cord to the modem, and plug the other end into a wall receptacle or power bar . Note: Ensure that the power source is consistent with the SBC f or all ancillar y equipment.
50 Chapter 5 Installing the server and connecting the peripheral de vices 2 Locate the MA C address label on the back of the chassis that identifies the ELAN controller MAC address . 3 Record the MA C address on the Configuration Wizard worksheet that is provided in the Installation and Configuration T ask List (NN44200-306).
Connecting the ser ver to the Nor tel ser ver subnet (optional) 51 Connecting the server to the Nor tel ser ver subnet (optional) Introduction This section provides instructions to connect the ser ver to the Nor tel ser ver subnet. Note: The Nor tel ser ver subnet is optional.
52 Chapter 5 Installing the server and connecting the peripheral de vices Installing the Nor tel software feature dongle Introduction The software f eature ke y is a secur ity device that stores the unique serial number of the server . The f eature ke y is embedded in the Nor tel software f eature dongle, which plugs into the parallel por t.
Connecting the ser ver to pow er 53 Note: The parallel por t is also known as the printer por t or LPT1. It is located at the back of the ser ver . See the diagr am on page "Rear panel connectors" (page 47) .
54 Chapter 5 Installing the server and connecting the peripheral de vices Note: F or details on the DC power source f or 1002r p DC ser vers, see "Installing the second power supply module (AC or.
Connecting the ser ver to pow er 55 2 Plug the other end into a wall receptacle or power bar . —End— T o connect the 1002rp DC server to power Step Action D ANGER • Only qualified personnel can alter electr ical connections. • Ensure the power distribution unit (PDU) is tur ned off until you are instructed to tur n it on.
56 Chapter 5 Installing the server and connecting the peripheral de vices —End— T o star t the server Step Action 1 Press the ser ver power s witch to star t the ser ver . 2 Obser ve the P ower-On Self T est (POST) and initialization messages on the monitor .
57 Appendix A EMC emission le vel pr otection f or the 1002rp Server T o low er the EMC emission lev el, ferrite cores are installed with one loop (see diagram below) on the f ollowing e xter nal cabl.
58 Appendix A EMC emission lev el protection for the 1002r p Ser ver Ferrites secured to an external cable The f errites are secured to the appropriate cable with plastic enclosure clips. T y wraps are added to the cab le loop. Nor tel CallPilot 1002rp Ser ver Hardware Installation NN44200-300 01.
59 Inde x Symbols/Numerics 703t ser ver environmental specifications 12 A adapter softw are feature ke y , illustration 52 alarm board 13 C checklist installation 23 CLAN media access control address.
60 Index ser ver 11 f eatures, front panel diagram 12 front bezel 27 G grounding guidelines 36 I illustration modem 44 software f eature k ey adapter 52 TLAN 19 inspecting ser ver interior 29 installa.
Index 61 removing front bezel 27 ser ver co ver 28 replacing ser ver co ver 30 S saf ety inf or mation 33 serial number of the ser ver 52 ser ver connecting peripherals 47 environmental specification.
62 Index Nor tel CallPilot 1002rp Ser ver Hardware Installation NN44200-300 01.01 Standard 5.0 23 Februar y 2007 Copyright © 2007, Nor tel Networks Nor tel Networks Confidential .
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Nor tel CallPilot 1002r p Ser ver Hardw are Installation Copyright © 2007, Nor tel Networks All Rights Reser ved. Publication: NN44200-300 Document status: Standard Document version: 01.01 Document date: 23 Februar y 2007 T o provide feedbac k or to repor t a problem in this document, go to w ww .
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